President & chief operating officer job description

Title: VP/COO - Population Health - BayCare Physician Partners
Location: FL-Clearwater-System Offices

The VP/COO - Population Health - BayCare Physician Partners is responsible for the operational leadership and ongoing growth of the Population Health Services Organization (PHSO), BayCare Physician Partners Clinically Integrated Network (CIN), and Accountable Care Organization (ACO). As a key member of the population health senior leadership team, they work closely with SVP, Chief Transformation Officer, PHSO, and BPP Presidents to create, develop, and implement operational plans and objectives in support of the PHSO and BayCare Physician Partners strategic plans and priorities. The VP/COO develops PHSO plans, processes, and structures to rapidly assess requirements, deploy resources, and acquire and build new and innovative capabilities to meet the needs of value-based lives with speed and scale. They lead the teams focused on creating and executing on strategic programs, developing and enhancing population health value-based data analytics to drive decisions, operationalizing and refining a robust population health network, elevating provider relations, enhancing care coordination, complex case management, and clinical programs. They create yearly operating plans to achieve objectives and overall vision in their assigned departments. In collaboration and partnership with clinical leaders, the VP/COO oversees services and programs aimed at furthering population health management strategies to move the organization into full risk and capitation and maximize contractual performance. They reinforce the importance of the Triple Aim with strong emphasis on value, which includes quality revenue, risk revenue and medical cost reduction while continuously improving clinical outcomes and patient experience. The VP/COO fosters a collaborative working relationship with designated physician leaders and physician constituencies within BPP and BayCare, in addition to all leaders across the System. In conjunction with System Finance, they establish and maintain compliance with all relevant government program requirements and maintenance of the CINs and ACOs accounting principles and fiscal records/financial reports/forecasts. They work with System Compliance Officer to ensure adherence to System, government, and regulatory agency compliance principles. Additionally, they oversee the contractual performance of the Population Health Services Organization (PHSO), BPP Clinically Integrated Network (CIN), and BPP Accountable Care Organization (ACO). The VP/COO reports to the SVP, Chief Transformation Officer. Required Education includes Master's of Business, Public Health, Health Administration, or Medical Management; Or Doctorate's in Medicine or Osteopathic Medicine. Required experience includes 10 years of management experience in healthcare operations, finance, and/or clinical operations, with 3 years as a Director or above; AND 5 years of ACO/CIN and/or population health experience. Preferred experience is 5 years of health plan risk adjustment and managing full risk or capitated physician arrangements and/or 5 years in managed care or health plan experience.

Qualifications:

**Certifications and Licensures**

None Required

**Education**

RequiredMaster'sBusiness Administration

OrMaster'sPublic Health

OrMaster'sHealthcare Administration

OrMaster'sReference summary for details

OrDoctorate'sMedicine

OrDoctorate'sOsteopathic Medicine

**Experience**

Required10 years Reference summary for details

Required3 years Reference summary for details

Required5 years Reference summary for details

Preferred5 years Reference summary for details

**Specific Skills**

RequiredLeadership skills

RequiredCommunicate clearly with individuals at all levels of the organization

RequiredKnowledge of regulatory standards appropriate to position

RequiredDecision Making skills

RequiredFinancial Management skills

RequiredCoaching and Counseling skills

RequiredAnalytical Skills

Schedule: Varies

Shift: Days

Shift Hours: Varies

Weekend Work: None

On Call: No

Employment Status: ACTIVE FULL TIME

What You Will Do:



Senior Vice President, Chief Operating Officer
UM Shore Regional Health
Easton, MD
Where the health of the Eastern Shore comes first.
On the Eastern Shore, we are committed to our way of life...and the people who share it. At University of Maryland Shore Regional Health, we know what it takes to keep our communities healthy. We've been caring for families on the Shore for over 100 years, so we know a thing or two about the unique health needs of our communities.

As a part of our team, you can learn, grow and make a lasting impact on patients and their families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and specialty options to choose from throughout the beautiful Eastern Shore of Maryland - home to legendary seafood, beautiful beaches and a world of possibilities.

We're looking for experienced professionals to join our extraordinary team at University of Maryland Shore Regional Health.


Job Summary
I.
Under direction of Shore Regional Health (SRH) President and Chief Executive Officer, the Senior Vice President, Chief Operating Officer (COO) provides leadership, direction and operational oversight to SRH to meet strategic and operational objectives; supports the efficient and cost effective use of system resources, including the integration of system-wide cost and efficiency initiatives.


II.
The SVP, COO demonstrates leadership in quality management through innovative contributions to quality efforts, and the selection and development of an effective, results-oriented staff.

The SVP, COO will be designated the executive leader/project executives on special projects that have broad impact, high institutional value and high risk.In this capacity the SVP, COO is accountable to the President & CEO and the Board for overall project execution and success.


Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Responsible for the day to day operations of the hospital.
• Assures the sound fiscal operation of SRH, including direct engagement in the timely, accurate, and comprehensive development and implementation of annual operating and capital budgets.
• Develops, administers, and communicates strategic and operational plans to support the vision, mission, values and strategic plan of SRH.Plans, develops, and coordinates organization capacity and capability to respond to and implement changes in the strategic direction of SRH and UMMS.
• Working closely with SRH and UMMS senior management peers, interprets, coordinates and anticipates capital investment and service capabilities to meet requirements.Provides senior management peers with viable options and cost effective solutions and advises action to President/CEO with regard to these matters.
• Provides executive leadership over the activities associated with meeting the Joint Commission standards for the Environment of Care, Life Safety, and Emergency Management and Major Development Projects.Provides support to external venture development projects.
• Collaborates with various leadership levels within the UMMS structure on project assignments; may assume leadership role in system assignments, including initiatives within UMMS.Participates in UMMS System forums, including the operations committee and forums.
• Represents the SRH executive leadership on System-wide work groups and projects.
• Monitors, analyzes and evaluates the activities and performance effectiveness within the various areas of responsibility, assuring progress towards the SRH's overall targets.Reviews and evaluates existing systems, programs, and procedures.
• Selects, develops, and leads a high performing team of direct reports who in turn foster a success-oriented, accountable structure and environment within their areas of responsibility.The SVP, COO sets challenging and attainable performance objectives and operational plans that are responsive to and enabling of SRH strategies and contribute to the growth objectives of SRH.
• Ensures the delivery of efficient, economic and quality services through effective process design.Develops and implements a variety of quality indicators which allows ongoing quality assessment.Ensures that departments comply with state, federal and The Joint Commission regulatory requirements.
• Manages the financial performance of capital and operating budgets for strategic investments, major and minor (medical equipment), program and departmental improvements, building system and infrastructure repair and replacement, and the building interior program and the operating budgets of the facilities organization maximizing productivity, efficiency, and cost effectiveness.
• Provides executive oversight and guidance to the capital facilities planning and development program through participation on the UMMS capital subcommittee and the W/MBE subcommittee of the UMMS Board.
• Serves as the Project Executive on selected strategic capital construction projects and participates in major decisions regarding architecture/engineering consultant and construction manager selections.
• Responsible for negotiating, executing, and managing major service contracts within operational domains.
• Develops and maintains a human resource management plan which supports the achievement of customer service, service quality, and financial objectives.Involves staff at all levels in the facilities organization in defining and achieving service excellence.Creates an organizational climate which supports and values diversity and recognizes the contributions of staff from diverse backgrounds.
• Demonstrates personal and professional leadership within SRH, community, and among health care and business colleagues.
• 
  
  What You Need to Be Successful:
  
  Education and Experience
  
• Master's degree in Hospital or Business Administration, Architecture, Engineering or a related discipline is required.
• Ten years of experience with demonstrated success as a VP with significant operational accountability and experience is required.
• 
  Knowledge, Skills and Abilities
• Demonstrated effectiveness in managing, directing departmental operations and senior administrative/management/supervisory personnel, evaluating, training and motivating performance.Ability to accomplish results through others. Demonstrated ability to delegate effectively and to establish clear guidelines for accountability.Ability to build consensus and provide strong leadership in a team environment, with the highest of professional and personal integrity.
• Strong business planning and program development skills; a proven track record in the development of quality facilities.
• Proven organizational skills and political savvy; results-oriented, hands-on administrative ability is required.
• Highly effective verbal and written communication skills that would enable the individual to successfully interact with medical staff, management, residents, executive staff, other management personnel at all levels, regulators, the media, and the community.
• High level of proficiency and demonstrated effectiveness in problem-solving, and implementing new programs related to increased departmental and organizational operating efficiency.
• 
  We are an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

**Position Overview**

The Senior Vice President/Chief Operating Officer of the Medical Network, under the supervision of the Executive Vice President of the Medical Network, is responsible for the financial and operational oversight of the Medical Network. The Medical Network includes Cedars-Sinai Medical Group and all other medical groups with professional services agreements with the Cedars-Sinai Medical Care Foundation and/or physicians who receive management and Medical Network services through Cedars-Sinai Medical Network Services Organization (MSO). The Medical Network includes the Foundation clinical staff which support those groups, Medical Network Services (a Management Service Organization) that provides managed care and business services operations to support the groups.

SVP/COO will be responsible for establishing and developing new and improved clinical services to patients including ongoing process improvement and transforming outpatient patient care. In addition, incumbent will lead efforts to promote operational standardization and operational excellence and efficiency across the Medical Network.

The SVP/COO will lead efforts to promote the patient experience while maximizing patient access and revenue streams.

Responsibilities also include leading the development and implementation of the Medical Network's strategic plan. The Chief Operating Officer holds primary responsibility for the execution of the Medical Network's strategy, including the acquisition and integration of new medical groups and the operational oversight and financial management of those groups including managing all administrative and financial services necessary to support the practices. The Medical Network directly oversees the managed care function for the groups and works closely with the Cedars-Sinai system to provide excellence in a wide-range of centralized services. This includes other functions like risk management, facilities, purchasing, human resource management, information systems management, clinical operations, and HID.

**Key Responsibilities**

+ Responsible for the success and overall financial and operational management and operations of the medical groups affiliated with Cedars-Sinai Medical Care Foundation, Medical Network Services, for and including, but not limited to, the Foundation, Faculty, Emergency, Anesthesia and Pathology physicians of Cedars-Sinai Medical Center.

+ Leads all clinical operations (medical, surgical, primary care, and ancillary services) for both Cedars-Sinai Medical Network and Huntington Health Physicians.

+ Works closely with the Chief Medical Officer who is their designated dyad partner within the Medical Network. Ensures close collaboration between each clinic administrative leader and their assigned MD dyad partner.

+ Directs the population health management efforts which includes the IPA, ACOs, care management, and utilization management strategies necessary to succeed in value-based care. Deep expertise and financial acumen related to Medicare Advantage and other risk/capitation arrangements.

+ Oversight and accountability for all ambulatory operations and joint venture sites.

+ Serves as the direct line supervisor of key Vice President positions within the Medical Network.

+ Responsible as a leader and active participant in development and implementation of the Medical Network strategic plan and holds responsibility as the operational lead in its implementation. This includes the recruitment, on-boarding and integration of new medical groups, and providing ongoing support for their success and the success of all medical groups in the Medical Network.

+ Ensures continued integration, standardization, and achievement of best practices across the groups and networks. A strong emphasis on quality, service and digital health advancement. Promotes system-ness across the organization to maximize resources.

+ Collaborates with the Cedars-Sinai Chief Financial Officer in the development of the operating and capital budgets, and the filing of required reports. Has primary responsibility for monitoring and oversight of those budgets.

+ Responsible for operational integration of the Medical Network as it relates to marketing, finance, contract negotiations, purchasing, organization design, management selection, facilities management, human resources and information systems. Collaborates with other members of the executive team in fulfilling these responsibilities.

+ Participates as a member of the Cedars-Sinai executive leadership team in developing immediate-term and long-range strategic plans for the entire Cedars Sinai Health System.

+ Works with the Executive Vice President, Medical Network in the development of an effective organizational structure, which promotes innovative and an entrepreneurial climate for accomplishing the organization's objectives.

**Short-and-Long-Term Accountabilities**

Demonstrates behavior, which supports the Cedars-Sinai mission. Attends required orientation and training seminars. Work product and performance meet quality standards. Demonstrates respect and positive interpersonal skills with patients, clients, the public, managers, and co-workers--a team player. Maintains confidentiality of patient care and business matters. Protects the safety of others and of the physical plant and equipment, following institution policies, fire, safety and infection control regulations.

**Education and Experience**

+ Demonstrated superior organizational and leadership ability. Successful experience in building a collective vision and garnering collaborative support to realize that vision amidst divergent viewpoints and priorities.

+ Ten to fifteen years of senior level leadership and medical group management experience with a successful track record in supporting the growth and success of medical groups in a contemporary healthcare marketplace.

+ Prior experience working in a Lean organization and working in a MD dyad partnership will be preferred.

+ Superior skills in negotiation and leading through influence.

+ Broad knowledge and thorough understanding of forces shaping the medical and healthcare delivery systems in the United States.

+ Demonstrated creativity and entrepreneurial orientation to provide operational leadership and support in the development of new models, new enterprises or joint ventures and affiliations which will ensure the long-range viability of the Medical Network.

+ Superior interpersonal skills and the demonstrated ability to work effectively with professional and unlicensed staff, all levels of management and Board leadership.

+ Demonstrated ability to identify and evaluate operational or strategic problems, make timely decisions and take effective actions to resolve them.

+ Integrated health system experience required with a proven track record of success working within a matrixed/complex environment.

+ Demonstrated business and financial acumen.

+ Epic experience preferred.

+ Demonstrated competence in continuous quality improvement processes including experience in measuring assessing and improving processes and services in the enterprise.

+ Demonstrated ability to develop an organizational culture which fosters and supports high performance, continuous learning, innovation, clinical and operational efficiency, and which engages staff and all levels, advances their capabilities and aligns their work with broad organizational goals.

**Working Title:** Senior Vice President, Chief Operating Officer, Medical Network

**Department:** President

**Business Entity:** Corporate Services

**Job Category:** ,Executive Management,Executive Management

**Job Specialty:** Executive Management

**Position Type:** Full-time

**Shift Length:** 8 hour shift

**Shift Type:** Day

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.