Provides overall leadership of healthcare hospital and campus operations within a region and assures the facilities operate in a responsible manner to optimally fulfill Henry Ford Health System (HFHS) system strategy. Directs all internal operations of the hospital and campus while developing and implementing short-term tactics within long-term strategies that provide high quality and cost-effective health care. Ensures clinical and administrative services are organized to meet population/market needs and deliver improved health and performance within its site of care and community. Responsible for aligning, integrating and implementing all aspects and functions of the continuum of care process, i.e. patient flow, case management, social services, utilization review for patient transfer and discharge programs for the hospital and campus.
In addition, responsible for providing overall direction and guidance to the operational activities of the organization with the objective of maximizing growth and profitability as well as day-to-day leadership and management to all hospital and campus operational functions. Provides market-focused leadership and acts as the liaison with local Advisory Board. Also serves as the local market leader in the identification, evaluation and development of local market growth strategies and/or collaboration opportunities. Works as a key partner with the Market CEO to fulfill strategic ambitions for market consistent with System strategic plan.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
+ Provides executive leadership and oversight to an assigned hospital and campus operations ensuring the delivery of operational and service excellence including a focus on excellence in personalized care in a variety of delivery settings (e.g., in-patient, emergency, ambulatory, home care, sub-acute, physician networks, etc.) for a defined organization or designated service delivery area.
+ Leads the formation of a hospital and campus operational vision and strategic plan, the development and achievement of goals and objectives and evaluates the hospital and campus continuing effectiveness within the framework of HFHS. Ensures the analysis of community needs and the development of supportive programs and services. Develops a portfolio of services that meets changing marketplace needs, integrates and manages healthcare disciplines to meet customer demands. Ensures appropriate HFHS system alignment and supports the design, implementation and functioning of effective financial review and control procedures.
+ Maximizes operating and financial performance and growth through effective financial management, enhanced productivity, leveraging of resources, increased market share, and expanded philanthropic support. Responsible for improving the efficiency of all continuum of care including case management, patient flow, patient transfer and discharge processes as well as outcomes through the development of methodologies that enhance patient flow and case management based on best practices for managing cost and quality, including the use of technology (case management).
+ Proactively employs participative management and leadership approaches that optimize talent recruitment and effectiveness and retention planning. Selects, leads and evaluates performance of hospital and campus operational leaders and empowers others to exercise leadership in achieving goals, developing new concepts and taking initiative.
+ Plans, prioritizes, directs, and evaluates hospital and campus organization activities to create and maintain operational and clinical excellence. Champions growth, change and improvement, seeks out and capitalizes on opportunities for improving or expanding the hospital and campus's services in collaboration with the Market CEO in response to the health care needs of the community and the strategic goals of HFHS.
+ Initiates the development, implementation and oversight of processes and procedures for patient transfers to the hospital and campus facilities from other facilities within HFHS as well as hospital entities external to HFHS. Responsible for coordination, relationship management and process/procedure development and implementation for referring physicians in regards to patient transfers. Develops a systematic approach designed to improve overall efficiency of case management/patient flow functions including a long-term plan for integrated patient flow/case management methods for the hospital and campus.
+ Collaborates in a highly effective manner with medical, administrative, hospital, campus staff, and leadership while informing each stakeholder of opportunities to improve patient flow, length of stay and cost per case. Makes recommendations to the Market CEO concerning case management models, through-put models and other methods for reducing length of stay and cost of care while maintaining quality outcomes.
+ Promotes the image and utilization of the hospital and campus operations through effective marketing, representation to the public, civic and business communities, establishing trust and respect for the hospital and campus and its services.
+ Ensure the adequacy and installation of HFHS system procedures and controls to maintain communication and adequate flow of information and maintaining adequate management control and direction of the hospital and campus.
+ Creates and maintains physician and hospital and campus relationships built on shared values, trust and mutuality. Develops sustainable relationships that result in supportive patient care systems, physician access/satisfaction, and quality, efficient care across the delivery platform.
+ Responds to the community's needs for quality health care services by monitoring the adequacy of the hospital's medical activities and closely coordinating with the Board and Medical Staff in achieving and maintaining the required standards of medical performance.
+ Appoints, develops, mentors and supports a hospital and campus leadership team that provides comprehensive and well-developed daily operational leadership and collaborates with other providers to improve health services in the community.
+ Maintains a working knowledge of applicable Federal, State and local laws and regulations, HFHS Compliance Program, Standards of Conduct, as well as other policies by ensuring adherence in a manner that reflects honest, ethical and professional behavior.
+ Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy and summarized below:
+ Communication
+ Ownership
+ Understanding
+ Motivation
+ Sensitivity
+ Excellence
+ Teamwork
+ Respect
+ Must practice the customer skills as provided through on-going training and in-services.
+ Must possess the following personal qualities:
+ Be self-directed
+ Be flexible and committed to the team concept
+ Demonstrate teamwork, initiative and willingness to learn
+ Be open to new learning experiences
+ Accepts and respects diversity without judgment
+ Demonstrates customer service values
Master's Degree in Business, Health Administration or a related field and a minimum of ten years of management experience, including progressively responsible executive level experience (non-physician or physician) within a health care entity.
+ In depth knowledge and understanding of all business aspects of health care with particular emphasis on the principles and practices of high quality, innovative patient care/services, challenges and trends and extensive track record with managing and improving operations.
+ Adaptability, forward thinking and analytical ability to provide vision and conceptualize well in unstructured, fast-paced, dynamic and multi-functional environments requiring creativity, innovation, discipline, foresight and mature professional judgment.
+ Exceptional leadership, facilitation, relationship development and communications skills to: counsel and collaborate; inspire, develop and build confidence in others; create alliances and relationships; and successfully manage complex relationships and influences with diverse internal and external groups and foster an understanding and commitment to HFHS and business of healthcare.
Overview
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation's oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region's
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan's fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
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How to hire a president of operations
President of operations hiring summary. Here are some key points about hiring presidents of operations in the United States:
- HR departments typically spend 15% of their expenses on recruitment.
- It usually takes about 12 weeks for a new employee to reach full productivity levels.
- It typically takes 36-42 days to fill a job opening.
- The median cost to hire a president of operations is $1,633.
- Small businesses spend an average of $1,105 per president of operations on training each year, while large companies spend $658.
- There are currently 84,998 presidents of operations in the US and 120,714 job openings.
- Detroit, MI, has the highest demand for presidents of operations, with 3 job openings.
- New York, NY has the highest concentration of presidents of operations.
How to hire a president of operations, step by step
To hire a president of operations, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a president of operations:
Here's a step-by-step president of operations hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write a president of operations job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new president of operations
- Step 8: Go through the hiring process checklist
What does a president of operations do?
A president of operations is responsible for monitoring and implementing corporate decisions that would benefit the company's operational processes and development. Presidents of operations analyze financial reports and business transactions and identify opportunities to increase the company's revenues and profitability. They coordinate with the senior management and stakeholders for updates, discuss operational performance, including strategies to close deals with clients and improve the brand image in the market. A president of operations must have excellent communication and leadership skills to provide the needs of the team, address employees' concerns, and ensure the highest client satisfaction.
Post a president of operations job for free, promote it for a fee
Identify your hiring needs
Before you post your president of operations job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a president of operations for hire on a part-time basis or as a contractor.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?A president of operations's background is also an important factor in determining whether they'll be a good fit for the position. For example, presidents of operations from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list shows salaries for various types of presidents of operations.
Type of President Of Operations Description Hourly rate President Of Operations Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations. $55-150 Operations Manager, District A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit... Show more $29-51 Operations Vice President The responsibilities of an operations vice president will revolve around overseeing business operations and ensuring workforce and workflow efficiency through evaluations and providing strategic plans that would drive the company to meet its vision and mission. An operations vice president, in adherence to the company policies and regulations, also has the power to hire and train employees, even to execute disciplinary actions such as termination or suspension when necessary... Show more $50-119 Create an ideal candidate profile
Common skills:- Financial Management
- Revenue Growth
- Payroll
- R
- Strategic Plan
- Business Plan
- A/P
- Real Estate
- Business Development
- Logistics
- Oversight
- Human Resources
- Business Operations
- Financial Performance
Responsibilities:- Manage payroll and accounts payable; balanced/reconcile accounts.
- Manage business start-up from formation including development of business and marketing plans, equipment selection/installation, staffing, and product offerings.
- Carry full oversight for programming for VoIP switches to local administration and multi-site routing.
- Create advertising strategy for clients, research competitor strategy and follow through with ROI.
- Design and upkeep of website and relate social media (Facebook, Instagram, etc . )
- Supervise daily operations including but not limit to marketing, sales, payroll and hiring of new employees as needed.
Make a budget
Including a salary range in your president of operations job description is a great way to entice the best and brightest candidates. A president of operations salary can vary based on several factors:- Location. For example, presidents of operations' average salary in kentucky is 33% less than in district of columbia.
- Seniority. Entry-level presidents of operations earn 63% less than senior-level presidents of operations.
- Certifications. A president of operations with a few certifications under their belt will likely demand a higher salary.
- Company. Working for a prestigious company or an exciting start-up can make a huge difference in a president of operations's salary.
Average president of operations salary
$189,832yearly
$91.27 hourly rateEntry-level president of operations salary$115,000 yearly salaryUpdated December 24, 2025Average president of operations salary by state
Rank State Avg. salary Hourly rate 1 Texas $242,741 $117 2 California $226,500 $109 3 Missouri $219,266 $105 4 Illinois $195,325 $94 5 Ohio $173,246 $83 Average president of operations salary by company
Rank Company Average salary Hourly rate Job openings 1 Production Services Management $232,702 $111.88 2 Bio Architecture Lab $232,281 $111.67 3 Ind-Swift Laboratories $228,676 $109.94 4 Alamo Group $183,842 $88.39 8 5 Smart Energy Water $174,008 $83.66 1 Writing a president of operations job description
A president of operations job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a president of operations job description:
President of operations job description example
Post your job
To find the right president of operations for your business, consider trying out a few different recruiting strategies:
- Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
- Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with presidents of operations they would recommend.
- Recruit at local colleges. Attend job fairs at local colleges to recruit presidents of operations who meet your education requirements.
- Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
- Post your president of operations job on Zippia to find and recruit president of operations candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
Recruiting presidents of operations requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new president of operations
Once you have selected a candidate for the president of operations position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
Once that's done, you can draft an onboarding schedule for the new president of operations. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a president of operations?
Before you start to hire presidents of operations, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire presidents of operations pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.
Presidents of operations earn a median yearly salary is $189,832 a year in the US. However, if you're looking to find presidents of operations for hire on a contract or per-project basis, hourly rates typically range between $55 and $150.
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Updated December 24, 2025