Presidio of San Francisco jobs

The Presidio Trust is seeking a Director of Procurement. The Presidio Trust is an innovative federal agency that stewards and shares the history, beauty, and wonder of the Presidio for everyone to enjoy forever. The ancestral homeland of the Ramaytush Ohlone, the Presidio was once a military post under three flags. Today, it is a surprising national park site spanning 1,500 acres at the Golden Gate. Its rare natural habits, inspiring views, and world-class trails are a local and global attraction. It is among the most biologically diverse parks in America and a popular destination with beaches, museums, restaurants, hotels, homes, and offices. Reporting to the Chief Operating Officer, the Director of Procurement serves as the agency s top procurement officer, providing strategic leadership, policy guidance, and enterprise-level oversight for all procurement, contracting, and supply chain management activities. This role establishes and drives the agency s procurement vision and strategy ensuring alignment with capital programs, operational priorities, sustainability goals, and enterprise risk management. The Director leads complex, high-value acquisitions and ensures results in cost, schedule, performance, and regulatory compliance. This position also advances procurement modernization by implementing integrated systems, streamlining workflows, and strengthening internal controls to enhance efficiency, transparency, and accountability. The Director oversees operational support functions including warehouse, fleet, and excess property management ensuring effective resource use and compliance, and manages a high-performing team that supports collaboration, development, and continuous improvement. The role advises senior leadership on procurement strategy, represents the agency in major interagency negotiations, cooperative partnerships, and contract disputes, and ensures procurement decisions are mission-focused, risk-informed, and outcome-driven. This is a full-time position with benefits, and a 2026 starting pay range of $ 196,146 to $220,709 for roles based in the San Francisco Bay Area. The starting base salary is determined on the experience and qualifications of the candidate. Applications received by December 16, 2025 will receive first consideration. Responsibilities Strategic Leadership & Policy Development Lead the development and execution of the Procurement Department s strategic plan, setting measurable goals for cost savings, schedule performance, and compliance; define and track key performance indicators (KPIs) to demonstrate results. Set the vision and direction for agency-wide procurement and contracting operations, ensuring alignment with capital programs, enterprise risk management, sustainability objectives, and operational priorities. Develop, issue, and maintain procurement policies, procedures, and internal controls to ensure compliance with applicable statutes and agency policy, while promoting innovation, flexibility, and sound stewardship of resources. Advise leadership on procurement and acquisition strategies for major capital projects and enterprise initiatives, ensuring alignment with mission priorities, risk tolerance, and long-term goals. Represent the agency externally with contractors, partners, and oversight bodies, promoting best practices, transparency, and strengthening relationships. Procurement Authority & Oversight Serve as the agency s senior contracting authority with unlimited signatory power, representing the agency in interagency agreements, cooperative partnerships, and high-value negotiations and contract disputes. Oversee the full acquisition lifecycle planning, solicitation, negotiation, award, administration, and closeout ensuring complex high-value contracts meet strategic objectives and deliver best value. Lead vendor engagement, market research, and outreach efforts to promote fair competition, expand supplier diversity, and encourage mission-driven innovation. Ensure readiness for audits, evaluations, and compliance reviews by proactively identifying and addressing gaps, implementing corrective actions, and maintaining a culture of continuous improvement. Manage warehouse, fleet, and excess property management functions to ensure compliance, proper stewardship of resources, and alignment with operational and strategic priorities. Process & System Improvements Drive modernization of procurement and contracting functions by implementing integrated systems, streamlining workflows, strengthening internal controls, and creating efficient processes that improve transparency, accountability, and performance. Lead process improvements and workforce development initiatives to strengthen agency-wide procurement practices, enhancing collaboration across departments, standardizing tools and templates, and building sustainable systems that support efficient, compliant, and strategic contracting operations. Team Leadership & Performance Management Manage, mentor, and empower a high-performing procurement team, fostering accountability, collaboration, professional growth, and continuous improvement in acquisition performance. Deliver measurable operational results, including timely and compliant contract awards, effective risk mitigation, cost savings, and strong contractor performance. Strategic Communications, Stakeholder Engagement, Other Represent the agency externally with contractors, partners, and oversight bodies. Lead vendor engagement, market research, and outreach efforts to promote fair competition and supplier diversity. Other duties as assigned. Supervisory Responsibilities Directly supervises 3 employees and oversees a team of 12. Carries out supervisory responsibilities in accordance with the organization s policies, directives and applicable laws. Responsibilities include interviewing, hiring, and training and mentoring employees; planning, assigning, and directing work; appraising performance; fostering continuous improvement and staff development; authorizing time off; coaching and disciplining employees; and addressing complaints and resolving problems. Required Qualifications Bachelor s degree in business, public administration, finance, or a related field. 12 years of experience leading procurement and contracting functions, including team leadership, policy development, and enterprise-level contract management. Experience managing complex, high-value contracts, including architectural/engineering, construction, professional services, and enterprise software/technology procurements. Solid understanding of federal acquisition regulations and laws, including the Davis-Bacon, Service Contract, and Prompt Payment Acts. Proven ability to set strategy, lead a department, and align procurement activities with organizational goals, capital programs, and enterprise risk. Experience leading modernization initiatives, implementing integrated systems, and improving processes for efficiency, transparency, and compliance. Strong analytical, negotiation, and problem-solving skills; able to assess complex procurement scenarios and advise senior leadership. Proficiency with procurement, financial, and enterprise systems (e.g., Oracle), as well as standard office software for reporting and analysis. Exceptional communication and relationship-building skills, including experience influencing executives, interagency partners, vendors, and external stakeholders. Demonstrated success in building and leading high-performing teams, fostering professional growth, accountability, and operational excellence. Sound judgment and enterprise-level decision-making skills, with the ability to prioritize, allocate resources, and deliver measurable results. Desired Qualifications: Master s degree in public administration, business, law, or related field. Experience in both government and private sector procurement, including with interagency and cooperative agreements. Track record of innovation in procurement practices, supplier diversity programs, and enterprise-wide acquisition modernization. Background Check This position is subject to an employment background check which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes, driver s license, education, and employment history. An individual s granting of a background check and resulting report is voluntary. However, employment is contingent upon the successful completion of an employment background check. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background check. Financial Disclosure This position will require the completion of the U.S. Office of Government Ethics (OGE) Form 278, Public Financial Disclosure Report , both as a New Entrant into the position and annually thereafter. The purpose of the financial disclosure system is to assist employees and their agencies in avoiding conflicts between official duties and private financial interests or affiliations. The Presidio Trust is an equal opportunity employer, offering a competitive benefits package. To learn more, visit **********************************************

Coordinator, Program Operations and Administration Community Stewardship and Engagement Department Organization Description: Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco. The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors and educators, all working to connect people to parks in support of our vision Parks for All Forever . Community Stewardship and Engagement Department Description: The Parks Conservancy's Community Stewardship and Engagement (CSE) team is passionate about creating and strengthening connections between communities and parklands through a variety of programs that serve a diversity of Bay Area communities. We strive to build trustful relationships and impactful experiences that provide opportunities for stewardship and science, storytelling, recreation, exploration, and wellness. We work to understand the needs of our local communities, listen deeply, and collaborate with our community leaders to co-create programs. We seek to support the health, well-being and care of both our local communities and our flora and fauna and inspire new ways of learning and contributing to social justice and environmental issues. Our programs, partnerships and initiatives intersect with our other Parks Conservancy teams such as Park Projects and Design, Conservation and Community Science, Youth Programs, Nurseries team, Volunteer and Intern Program, and One Tam and tri-agency partners to ensure that our service to youth, families, volunteers and interns is rooted in community values and needs. As a newly restructured Department, we are in the building phase of our work as we develop and formalize the programs we offer and partners/ communities we serve. As a team, we are committed to centering our values of equity, justice, and belonging as we learn and grow. Position Overview: The Coordinator, Program Operations and Administration supports the Community Stewardship and Engagement Department by providing operational, administrative, communication, and staff support so that community and volunteer programs can run smoothly and efficiently. This role works closely with Program Managers within this department to support day-to-day and programmatic needs for parkwide community and volunteer programs. The Coordinator builds and maintains relationships, communication, and collaboration among internal Parks Conservancy teams, as well as with our primary park partners at the National Park Service, the Presidio Trust and One Tam partners. On a need-only basis, this position will provide on the ground support for programs and assist with planning, coordination and delivery of programs. This is a non-exempt, regular full-time position of 32 hours per week. This position is primarily in-person and the main office for this position is located at the Parks Conservancy's headquarters in Fort Mason, San Francisco. Reports to: Director, Community Stewardship and Engagement Essential Functions and Responsibilities: Department Operations and Administration Coordinates and supports department's operational and administrative tasks for parkwide community and volunteer programs. Works closely with Director of CSE and Program Managers to implement simple and efficient systems, communication and workflow for short and long-term needs. Coordinates purchases and orders for program food and snacks, program supplies, office supplies, volunteer and community appreciation, uniforms and name tags for new staff. Prepares and submits invoices and codes and tracks small purchases Assists Program Managers with scheduling, coordination and payment of various transportation modes (bus, shuttle, Lyft, etc.) to connect community members for programs across the park. Performs monthly vehicle inspections of company vehicles and reports needs to Facilities and Fleet team. Supports maintenance and upkeep of community and volunteer program internal file management and storage systems for programs. Examples include: Sharepoint, Photoshelter etc. Supports maintenance, upkeep and inventory of program supplies. Assists Program Managers with timely and accurate program and survey data entry into Salesforce database and supports data reconciliation across team's systems. Supports regular website updates for events, program pages, etc. Supports Director of CSE to track the team's training needs. Assists with basic creation and printing of program materials such as flyers, brochures, translated materials, etc. and purchasing materials. Some examples include, creating flyers for programs through Canva, printing flyers or ordering large printing orders through FedEx or similar printing shop. Works closely with Intern Supervisors and Volunteer and Internship team staff to ensure a smooth intern onboarding process. Works with CSE Department to plan and execute yearly staff celebrations and retreats. In collaboration with Department leads, serves as an operations and administrative liaison for specific tasks with other Parks Conservancy teams, tri-agency and One Tam partners. Supports and attends priority team and partner meetings, team and branch annual retreats and gatherings, annual office cleanup days, etc. Attends monthly Parks Conservancy wide Operations and Administrative meeting and collaborates with other Operations Managers across Community & Youth Branch and organization to ensure consistent practices and systems are in place Community and Volunteer Program Field Support Supports community and volunteer programs on a need-basis only and assists staff with planning and coordination. This includes loading and unloading supplies in a vehicle, program set-up, coordination of food and refreshments, audiovisual needs, etc. Supports Team Culture Works closely with team to ensure a safe office and work environment Supports a team culture that strengthens and deepens Parks Conservancy's community agreements, values and strategic vision Supports team engagement in new learnings (i.e. workshops, conferences) and coordinates with Director to share highlights with staff. Other Duties as Assigned Supervision: This position does not supervise staff. Knowledge, Skills, and Abilities: Excited and passionate about coordinating and supporting operational and administrative needs of program and field staff. One year of operations and administration experience preferred. Works with high attention to detail, thoroughness, and timeliness. Maintains organizational systems and works collaboratively to improve workflows. Ability to support operational and administrative needs of a few different programs and initiatives with varied timelines and goals. Responds promptly and effectively to requests for service and assistance. Ability to stay flexible and adaptable and can comfortably shift priorities as the team and community needs change and evolve. Initiates and maintains regular communication with team, internal and external partners and supervisor. Ability to work independently and in a team setting. Is proactive and completes work in a timely manner; strives to increase efficiency Ability to build effective working relationships with a variety of people, inclusive of different backgrounds, ethnicities, genders, sexualities, ages, and viewpoints. Considers and responds appropriately to the needs and capabilities of different people. Relates effectively to others when encountering challenges. Ability to learn and follow financial coding practices, purchasing protocols, and invoice preparation requirements. Ability to maintain and improve simple trackers (Excel or similar) for purchases, access, fleet, and supplies. Creative, energetic and able to stay positive during change Interest and ability to create simple communication materials Education and/or Experience: One or more years of experience in operations, logistics, or administrative support for programs or events (in any sector). Experience in public lands agencies, education, youth development, or nonprofit program settings is a plus but not required. Any combination of professional, volunteer, or lived experience that demonstrates the knowledge, skills, and abilities to perform the job will be considered. Formal degrees are not required for this role. Computer Skills and/ or Experience: Competent in the use of Microsoft Office suite, especially including Word, Excel, PowerPoint, Teams and Digital Editing software Proficient in the use of Microsoft Suite, including Word, Excel and Sharepoint Experience with databases or other data systems a plus Experience with media, audio/visual technology, and video editing/production (a plus) Certifications or Licenses: Valid Driver's License and clean DMV driving record. Must be comfortable driving a 7-person van, pass a vehicle background check, and show confidence and safety during an in-house test drive. Regularly drives large and small vans. Due to the nature of this position, we require a Live Scan fingerprint clearance. This position will require mandatory and job-specific trainings and workshops. Health and Safety: It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules. Physical Requirements and Work Environments: This non-exempt position reports to the Director, Community Stewardship and Engagement and works closely with staff from the larger CSE Department Work week will include working weekend days, some holidays, and some evenings Work is primarily in-person and the main office for this position is located at the Parks Conservancy's headquarters in Fort Mason, San Francisco. Regularly sits at a computer station and operates electronic equipment 4-6 hours per day When assisting in the field, the field portion of this position is strenuous and involves walking, squatting, lifting and/or kneeling, working in uneven terrain and in different types of outdoor weather conditions Pay Rate and Benefits: This is a 32-hour per week, benefited position. The pay rate is $26.50/hour (pay grade 14). Benefits include medical, dental, and vision plans (free for employee and family), retirement plan (3% non-elective employer contribution), up to 3 weeks of vacation time plus Federal holidays, personal, and sick days, Employee Assistance Program, employer-matched Commuter Program, employee discounts and more. Application deadline date: December 19, 2025 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Sales Associate I, Alcatraz Organization Description: Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties, north and south of the Golden Gate Bridge, and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco. The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors, and educators, all working to connect people to parks, in support of our vision Parks for All Forever . Join us. Department Description: The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks, providing visitor information, orientation, and other direct services. Conservancy Interpretive Centers provide educational, functional, and proprietary park merchandise along with changing park exhibits. The department develops park books, maps, and interpretive and branded products, manages warehousing and distribution, operates the Muir Woods Fee Collection program, and develops and operates the Conservancy's online sales and wholesale programs. Interpretive Centers include Alcatraz Park Stores, Muir Woods Visitor Center, Lands End Lookout, Warming Hut, Fort Point Park Store, Golden Gate Bridge Welcome Center, and Presidio Visitor Center. Position Overview: This is a full-time, benefitted position. The work location is Alcatraz Island. The Sales Associate I is responsible for delivering outstanding visitor services, selling interpretive merchandise and books to help achieve sales goals, maintaining the visual, store, and merchandising standards, assisting with inventory management, accurate operations of cash register and cash handling, and completing other tasks and duties as directed by Managers & Team Leads. Additionally, this role will be trained to provide information about park history and trails, San Francisco landmarks, modes of public transportation, and the GG Parks Conservancy. The Sales Associate I, Retail must be willing to work a flexible schedule that may include both weekend days and holidays and are required to wear a uniform (including name badge) for their scheduled shifts. Reports To: Retail Manager II, Assistant Manager II. Essential Functions and Responsibilities: • Welcome, engage, and deliver the highest standard of service to all visitors. • Answer all visitor questions with courtesy, accuracy, and appropriateness. • Assist store in achieving daily, weekly, and monthly sales goals. • Maintain positive and respectful relationships with all internal and external partners (GGNPC, NPS, U.S. Park Police, Park Partners, Alcatraz City Cruises etc.) • Assist with inventory management including unpacking, tagging, restocking, and merchandising products and publications. • Maintain a clean and organized store including office, backroom, and storage spaces, refilling supplies as needed. • Sweep and remove trash from exterior of store and assisting with trash and recycling as needed. • Provide knowledge or resources about the GGNRA, GGNPC, GGBR, trails, area history, nature, San Francisco, other parks or visitor centers, public transportation, etc. • Promote and sell memberships, explaining benefits and value of joining the Parks Conservancy and asking for donations through our “round-up” program. • Provide information to visitors about Parks Conservancy programs, projects, volunteer opportunities, and different ways to connect people to the Parks. • Assist managers with year-end inventory and cycle counts. • Assist managers and supervisors with other assigned job duties. • Communicate effectively and promptly with managers and supervisors about product and supply needs. • Check, review, and respond to (if applicable) personal Conservancy emails on scheduled shifts. • Report any maintenance related issues to site managers, supervisors, or appropriate Conservancy colleagues or Park partner, assist managers/supervisors in opening and closing public restrooms during store hours. • Complete all required training to provide the best service for visitors including safety, de-escalation, and bystander intervention skills, park trails, cultural resources, and other information. • Participate in ongoing training in sales skills, product knowledge, inventory, and Conservancy programs and policies. • In absence of Managers or Team Leads, communicate directly to Law Enforcement when there are immediate emergencies or threats to visitors and co-workers. Notify Managers and Supervisors as soon thereafter as possible. Knowledge, Skills, and Abilities: • Two years' retail experience or equivalent preferred. • Excellent visitor service skills and sales ability. • Must be professional, flexible, reliable, and able to perform job duties with minimal supervision. • Accurate and efficient cashiering and cash handling experience. • Excellent verbal and written communications skills. • Must be sensitive to visitor needs and concerns and enjoy working in a busy retail environment with high visitor interaction and conversation. • Must have an interest in and ability to share about the history, natural history, and trails of their national park work site with visitors. • Retail, bookstore, museum, and park ranger/intern experience preferred. Education and/or Experience: • High school degree or equivalent preferred. • Previous retail or comparable experience in working with the public. Health and Safety: It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules. Physical Requirements and Work Environments: • Standing most of the day, but also sitting, squatting, kneeling, or walking, depending on a wide range of duties. • Working on the sales floor, stockroom, and outdoors. • Walking around the site, restroom, and outside environment in response to visitors' concerns. • Lifting, carrying, or positioning objects weighing up to 50 pounds. • Wearing a uniform and adhering to professional appearance standards. • Work requires staff to take the Ferry from Pier 33 to get to Alcatraz Island • Work is performed on the three retail stores located on Alcatraz Island: The Dock Store, the Building 64 Store, and the Cell House Museum Store • Regularly requires a walk up a hill that is equivalent to a 13-story climb. • Work is primarily performed standing or walking for 6 to 8 hours per day. Pay Rate/Pay Grade: $21/hour (Pay Grade 11). Benefits include a competitive suite of medical, dental, and vision plans (free for employee and family), up to 3 weeks of paid vacation; paid holiday, personal, and sick days; a 403(b) retirement plan, Employee Assistance Program, Commuter Program, employee discounts, and more. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

The Presidio Trust is seeking a Principal Data Architect to join the IT Department. The Presidio Trust is an innovative federal agency that stewards and shares the history, beauty, and wonder of the Presidio for everyone to enjoy forever. The ancestral homeland of the Ramaytush Ohlone, the Presidio was once a military post under three flags. Today, it is a surprising national park site spanning 1,500 acres at the Golden Gate. It's rare natural habits, inspiring views, and world-class trails are a local and global attraction. It is among the most biologically diverse parks in America and a popular destination with beaches, museums, restaurants, hotels, homes, and offices. Reporting to the Director of Information Technology, the Principal Data Architect provides strategic leadership in the direction, design, and governance of the Agency s enterprise data architecture. Overseeing data management across 160+ business applications, this role ensures scalable integration, lifecycle oversight, and compliance with standards such as SOC 2, FedRAMP, FISMA/NIST. Key responsibilities include developing and executing enterprise data strategies, implementing data governance frameworks, optimizing SharePoint, Azure and Microsoft 365 data infrastructure, and leading a small team of business applications analysts. This position requires expertise in data architecture, governance, and cross-functional collaboration to drive measurable business value through effective data management. The ideal candidate brings deep experience in data governance, application data management, and modern data infrastructure design/optimization within a Microsoft SharePoint/O365 environment. This is a full-time position with benefits, and a starting pay range of $167,110 to $182,855 if based in the San Francisco Bay Area. The starting base salary is dependent on the experience and qualifications of the candidate. Applications received by October 3, 2025 will receive first consideration. Responsibilities Lead the development and execution of the comprehensive enterprise-wide data architecture strategy, ensuring alignment with business objectives, technology roadmaps, and regulatory requirements. Design, implement and maintain and oversee data governance frameworks - including policies, standards, and procedures - to ensure consistent data quality, security, privacy, compliance, and lifecycle management across the organization. Maintain a complete and current inventory of enterprise data management across 160+ business applications (inventory, ownership/stewardship, data flows, integration points, lifecycle status, and supporting documentation. Collaborate with cross-functional stakeholders to document business requirements and define scalable, secure data solutions and reference architectures. Provide technical oversight and review on data management practices, including integration (APIs/ETL/ELT), migration strategies, data warehousing/lakehouse architecture, analytics, and reporting systems to ensure alignment with best practices. Lead and mentor a small team of business applications analysts by setting and managing priorities, maintaining a structured backlog, establishing SLAs/runbooks/standards, and delivering continuous improvement in support services. Implement and maintain standards for data modeling, taxonomy, metadata management, lineage tracking, and master data management (MDM), including documentation and operational stewardship models. Design and optimize data infrastructure (e.g., Azure-based warehouse/lake, storage, pipelines, orchestration) that meet performance, scalability, and cost efficiency goals, along with documented architecture and operational runbooks. Manage, govern and enhance enterprise data collaboration environments on Microsoft SharePoint/O365 (SharePoint Online, OneDrive, Teams, Power Platform), including permissions, retention, DLP, and information architecture. Evaluate and report on emerging data technologies and methodologies, providing recommendations for innovation, adoption, or optimization. Ensure compliance with risk mitigation by partnering with Cybersecurity and Compliance teams to implement best practices and monitor controls for data security, privacy, and disaster recovery; enforce SOC 2, FedRAMP/FISMA/NIST, and internal data security policies. Prepare and present regular reports, dashboards, and executive briefings on data strategy execution, program performance, risks, and outcomes using defined KPIs and delivery maps. Other duties as assigned. Supervisory Responsibilities Directly supervises a team of up to 3 professionals. Carries out supervisory responsibilities in accordance with the Agency s policies, directives and applicable laws. Responsibilities include interviewing, hiring, and training and mentoring employees; planning, assigning, and directing work; appraising performance; fostering continuous improvement and staff development; authorizing time off; coaching and disciplining employees; and addressing complaints and resolving problems. Required Qualifications Bachelor s degree in information systems, Computer Science, Data/Information Management, or related field. A minimum of 12 years of progressive experience in data architecture, data governance, and application data management within complex environments. Demonstrated success in leading enterprise data strategy initiatives, with a long-term vision and ability to align architecture with organizational objectives. Proven leadership with data governance programs, including data quality, stewardship, metadata/lineage management and Mater Data Management (MDM) platforms. Hands-on experience designing and managing data platforms, including data warehousing and lakehouse architectures (e.g., Azure Synapse/Fabric, Snowflake), as well as ETL/ELT pipelines and orchestration tools (e.g., Azure Data Factory, dbt). Expertise in SQL development, performance tuning, cost optimization, and platform management including backup/DR, environment setup, and operational monitoring. Strong understanding of integration and API patterns, including REST/Graph APIs, webhooks, message queues, and event-driven architectures. Proven ability to lead and mentor high-performing technical or analyst teams; strong stakeholder and vendor management. Hands-on experience managing data across large application portfolios (100+ apps), including integration, lifecycle management and application rationalization. Familiarity with Microsoft 365/SharePoint Online information architecture, permissions/records, and Power Platform (Power BI/Automate/Apps). Solid knowledge of data compliance, privacy and security frameworks and standards (e.g., SOC 2, ISO27001, NIST). Strong program and project management skills, with the ability to prioritize competing initiatives and deliver structured, measurable outcomes. Exceptional analytical and problem-solving abilities, with a track record of translating complex data challenges into scalable, practical solutions. Excellent communication, facilitation, and executive presentation skills, with demonstrated ability to influence, collaborate across technical and non-technical stakeholders. Desired Qualifications Enterprise data architecture & modeling tools (ER/Studio, ERwin, PowerDesigner) and semantic modeling for BI. Experience with federal data compliance, privacy and security frameworks and standards (e.g., FedRAMP, FISMA) a plus. A passion for the mission and values of the Presidio Trust. Background Check This position is subject to an employment background check which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes, driver s license, education, and employment history. An individual s granting of a background check and resulting report is voluntary. However, employment is contingent upon the successful completion of an employment background check. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background check. Financial Disclosure This position will require the completion of the U.S. Office of Government Ethics (OGE) Form 278, Public Financial Disclosure Report , both as a New Entrant into the position and annually thereafter. The purpose of the financial disclosure system is to assist employees and their agencies in avoiding conflicts between official duties and private financial interests or affiliations. The Presidio Trust is an equal opportunity employer, offering a competitive benefits package. To learn more, visit **********************************************

Manager, Government Grants Organization Description: Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA spans three Bay Area counties, encompassing iconic sites like Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco. The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors, and educators, working to connect people to parks in support of our vision: Parks for All Forever. Join Us! Department Description: The Manager, Government Grants is part of the Development and Membership branch, a team of 18 staff members leading organization-wide fundraising efforts. This includes a robust range of programs - membership, major gifts, events, legacy gifts, grants, campaigns, One Tam, and other special fundraising initiatives. The Development team is critical to identifying, engaging, stewarding, and leveraging philanthropic, public, and individual support to advance the Parks Conservancy's mission in San Francisco, Marin, and San Mateo Counties. Position Overview: Reporting to the Director of Philanthropic Partnerships, the Manager, Government Grants plays an important role in managing government funding at the local, regional, state, and federal levels. The Grants Manager works closely with program and project staff and coordinates with partner agencies, including the National Park Service and Presidio Trust. This position contributes to developing strategies and building relationships that expand the Parks Conservancy's government grant portfolio. The Manager, Government Grants helps manage existing grants and contributes to new opportunities to strengthen the organization's current and future public funding resources. The Manager, Government Grants also collaborates with the Director of Institutional Grants and the Director of Philanthropic Partnerships to coordinate institutional giving efforts across government, corporate, and foundation sources. A particular focus of this role is supporting One Tam, a collaborative organized by the Conservancy with four land management agencies (National Park Service, California State Parks, Marin County Parks, and Marin Municipal Water District). The Manager, Government Grants helps identify and coordinate government grant opportunities that advance One Tam's shared goals, strategies, and programs. This position is based at the Parks Conservancy's headquarters at Fort Mason in San Francisco. In-person work two-three days per week is expected, with additional offsite meetings as needed. Essential Functions and Responsibilities: Grant Coordination and Management Research and track state and federal grant opportunities. Collaborate with project staff, and coordinate with partner agencies and organizations to package compelling grant proposals. Coordinate and support implementation of a government/public funding portfolio for Parks Conservancy programs and projects. Contribute to grant proposals and reports, ensuring timely submission of all requirements. Coordinate with project staff, internal stakeholders and subject matter experts on content requirements and creation, ensuring grant development timelines are met. Maintain a calendar of deadlines for applications, reports, and stewardship for the institutional giving team including foundations, corporations, and government grants. Manage a portfolio of government grant prospects, identifying new opportunities from emerging funding sources. Under direction of Director of Philanthropic Partnership and Director of Institutional Giving, draft proposals for a portfolio of recurring grants. Support capacity building among program staff to participate in government grant work. Partner with the Director of Institutional Giving to ensure alignment across government, corporate, and foundation grant strategies. Coordinate with Communications staff on funder acknowledgments. One Tam Support the relevant Steering Committee members on development of a sustainability strategy for One Tam, including tracking activities and fundraising opportunities. Participate in partner meetings to provide input and guidance on government funding opportunities and implementation Identify and help advance grant opportunities for priority One Tam projects and programs. Support collaboration with partner agencies to secure and leverage agency contributions. Data and Budget Management Work with the Director of Philanthropic Partnerships and Director of Institutional Giving to refine systems and processes for managing grant activity, including applications, reporting, meeting scheduling, and stewardship. Track and analyze data related to funding usage and progress toward revenue goals. Maintain accurate grant records and reporting in Raiser's Edge NXT and internal files Prepare draft budgets for government grant applications in collaboration with Finance staff. Ensure compliance with grant requirements, including cost share analysis and indirect cost allocation. Demonstrated experience with databases and online portals, preferably with government grant databases and portals. Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): 5+ years in a nonprofit organizations, development role preferred. Demonstrated experience supporting or managing government grant applications in a nonprofit setting. Excellent written and verbal communication skills Strong skills in building and maintaining partnerships, internally and externally. Familiarity with government and public funding processes, research, and proposal development and reporting. Understanding of environmental, cultural, and community issues relevant to Bay Area parks and programming. Ability to serve as an effective liaison with government and nonprofit partners, representing the Parks Conservancy and One Tam with professionalism and sensitivity. Strong organizational skills and ability to balance multiple projects and deadlines. Collaborative approach with the ability to contribute to a positive, team-oriented environment. Commitment to diversity, equity, and inclusion principles. Comfort using fundraising databases and online grant portals. Desired Skills: Experience using fundraising databases such as Raiser's Edge NXT and/or cloud-based storage systems and comfort working in grant portals such as Login.gov (formerly Grants.gov) and others such as e-Civis, Easygrants, Submittable, and more) Health and Safety: It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules. Physical Requirements and Work Environment: Work is performed primarily in an office environment and remote setting Work is performed mostly sitting, standing, and walking Regularly sits at a computer and uses electronic equipment Job requires periodically working outdoors, participating in hikes and other events Must be available occasionally to work on evenings and weekends Salary/Benefits: The annual salary is $90,000 (Grade 21). As part of our equitable pay practices, we will not be able to offer a starting salary beyond this amount. Benefits include medical, dental, and vision plans, up to 3 weeks of vacation time plus holidays, personal, and sick days, Employee Assistance Program, retirement plan, employer-matched Commuter Program, employee discounts and more. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws and ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Visitor Service Representative I (Seasonal) Alcatraz Cell House Tour Organization Description: Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands' End, and the Presidio of San Francisco. The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors, and educators, all working to connect people to parks in support of our vision Parks for All Forever . Department Description: The Visitor Programs and Services Department provides fee-based interpretive programs and other services to visitors in the Golden Gate National Recreation Area. This work is achieved through the Alcatraz Cell House Audio Tour, The Alcatraz Extended Hours Program, and the Alcatraz Behind the Scenes Tour. Position Overview: Located on historic Alcatraz Island, the Alcatraz Cell House Tour is an award-winning recorded tour that guides over a million visitors a year through the Alcatraz Cell House. The Visitor Service Representatives are responsible for distribution and collection of audio tour equipment and assuring a high-quality experience for the visitors. Work shifts include weekends, evenings, and holidays. This position will require working on weekends, holidays, and evening work shifts and may work a varied schedule, depending on department needs. Working at least one weekend day is a requirement of all full-time staff (32-40 hours per week). This position is seasonal with an end date of 1/3/2026. Reports To: Associate Director, Cell House Tour Essential Functions and Responsibilities: Assure a safe, pleasant, and informative visit to Alcatraz for all visitors. Visitor Services Greeting and orienting visitors to the Alcatraz Cell House Distribute and assist visitors with tour equipment. Provide information about Alcatraz programs, history, and special events. Assist visitors with mobility needs by directing them to the location of the elevator. Assist visitors with lost belongings and separated parties. Operations Check audio equipment for operability before distribution. Ensure all tour equipment is charging properly at the end of the day to be prepared for the next morning. Collect audio equipment and sanitize properly. Monitor and direct visitor flow. Troubleshoot and resolve tour equipment issues that visitors may encounter. Supervision and Collaboration Follow supervisorial directions promptly and pleasantly. Arrive at work promptly, in uniform and ready to work. Adheres to attendance guidelines. Maintains a pleasant work demeanor with colleagues, supervisors, and park partners. Complete all required Conservancy training within required deadlines. Other duties as assigned. Safe work Environment: Understand and comply with Conservancy and National Park Service health and safety regulations and protocols at work. Inform Manager/Supervisor a minimum of 2 hours before start of shift if you're not feeling well enough to report to work. Face coverings currently are strongly recommended, but not mandatory. Wash or sanitize hands frequently. Complete cleaning and disinfecting duties assigned by Managers and Supervisors throughout the day. Knowledge, Skills, and Abilities: Previous experience in customer service Multi-lingual communication skills a plus Ability to work nights, weekends, and holidays. Working at least one weekend day is a requirement of all full-time staff (32-40 hours per week) Consistently punctual, completes tasks on time. Takes responsibility for own actions and can be relied upon Pitches in and contributes to achieving group goals. Health and Safety: It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules. Physical Requirements and Work Environment: Work is performed in an indoor and outdoor setting on Alcatraz Island. Work conditions are rustic, and work is performed in historic buildings. From February through September Alcatraz Island is a breeding ground for thousands of sea birds. During a regular 8-hour shift, the employee can expect to be on their feet, walking or standing, 6+ hours (75%) Frequently lifts, carries, and positions objects weighing up to 15 pounds. Frequently pushes carts on caster wheels. Work site is located at the top of Alcatraz Island, which requires a ¼ mile walk, with up to a 13% grade. Pay Rate: $21/hour (Grade 11) The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

The Presidio Trust is seeking a Principal Oracle Solutions Architect to join the IT Department. The Presidio Trust is an innovative federal agency that stewards and shares the history, beauty, and wonder of the Presidio for everyone to enjoy forever. The ancestral homeland of the Ramaytush Ohlone, the Presidio was once a military post under three flags. Today, it is a surprising national park site spanning 1,500 acres at the Golden Gate. Its rare natural habits, inspiring views, and world-class trails are a local and global attraction. It is among the most biologically diverse parks in America and a popular destination with beaches, museums, restaurants, hotels, homes, and offices. Reporting to the Director of Information Technology, the Principal Oracle Solutions Architect is responsible for the strategic design, planning, and oversight of the organization s Oracle E-Business Suite (EBS) R12 platform currently on premises, with a planned migration to a cloud-hosted environment (e.g., EBS on OCI). This role leads enterprise architecture and solution delivery across core ERP Financial modules (GL, AP, AR, Cash Management, Fixed Assets, Expenses, Taxes), ensuring secure, scalable, and high-performing systems aligned with business goals, audit standards, and regulatory requirements. Responsibilities include leading Oracle technical enhancements, integrations, performance tuning, and infrastructure planning, as well as driving governance, documentation, and compliance practices. The position also provides day-to-day leadership for a small Oracle development team, setting standards, managing delivery, and fostering continuous improvement and engineering excellence. The ideal candidate brings substantial financial systems experience, deep understanding of accounting processes and controls, strong team leadership skills (including day-to-day leadership of a small team of Oracle developers), and expertise in Oracle ERP development and roadmap strategy This is a full-time position with benefits. The starting pay range is $178,704 to $196,206 for candidates based in the San Francisco Bay Area, depending on experience and qualifications. Salary may vary for candidates working from other locations. Applications received by October 24, 2025 will receive first consideration. Responsibilities Lead the strategic design, planning and oversight for Oracle E-Business Suite (EBS) R12 platform, including the development of architectural frameworks, implementation plans, and a transition roadmap from on-premise to a cloud-hosted environment, ensuring alignment with financial systems requirements and overall business objectives. Document and translate business requirements from Finance and other departments into secure, scalable Oracle solutions and roadmaps deliverables, ensuring traceability from business needs to technical implementation. Provide technical oversight and guidance for Oracle EBS enhancements, customizations, integrations, data conversions, and ongoing support, ensuring delivery of high-performance, resilience, and quality. Implement and enforce security and compliance standards within Oracle Financials, delivering controls documentation that supports segregation of duties (SoD), audit readiness, and ongoing regulatory compliance.] Manage relationships with key stakeholders, including executive leadership, to communicate strategies, project plans, status reports, risk logs, and performance metrics. Lead and document the evaluation, testing, and deployment of Oracle-related updates and features (R12 patching, DB lifecycle, HA/DR), ensuring each initiative demonstrates measurable business value. Continuously monitor Oracle system performance, delivering recommendations and executing improvements focused on scalability, reliability, and efficiency, including implemented HA/DR and backup/recovery patterns. Manage and document change management processes related to R12 deployments and upgrades, maintaining detailed artifacts such as architecture diagrams, runbooks, configuration workbooks, and data flows/lineage documentation to support long-term system governance. Lead and develop a high-performing Oracle development team by assigning and prioritizing work, establishing coding and CI/CD standards tailored to R12, and ensuring timely, high-quality delivery. Provide coaching, mentorship, and growth plans to elevate technical and functional expertise in Financials, while managing resourcing, vendor relationships, and fostering a culture of collaboration, engineering excellence, and continuous improvement. Other duties as assigned. Supervisory Responsibilities Directly supervises a team of up to 2 professionals, which may include external contractors. Carries out supervisory responsibilities in accordance with the organization s policies, directives and applicable laws. Responsibilities include providing feedback, coaching, and guiding professional development of individual staff members; planning, assigning, and directing work; appraising performance; authorizing time off; addressing complaints and resolving problems; and as needed, interviewing, hiring, and training new employees. Required Qualifications Bachelor s degree in Information Systems, Computer Science, Finance/Accounting, or related field. 10+ years of experience in Oracle EBS R12 architecture and development with a strong focus on Financials. OCI Architect certification or equivalent, with hands-on experience migrating R12 to OCI using EBS Cloud Manager. Deep understanding of Oracle Financials GL, AP, AR, Cash Management, Fixed Assets, Expenses, Taxes, including configuration, accounting rules/SLA, and period close. Proven ability to configure and tailor Oracle EBS using AOL, QA framework personalizations, AME, workflows, flexfields and BI publisher. Understanding of accounting principles and operational workflows (P2P, O2C, R2R, asset lifecycle, bank reconciliation), with ability to align Oracle ERP solutions to business requirements. Ability to analyze complex business processes, identify risks and issues, and propose effective solutions using Oracle ERP. Proficiency configuring and customizing Oracle EBS R12 to meet specific business requirements (AOL, OA Framework personalizations, AME, Workflows, Flexfields, BI Publisher). Demonstrated leadership experience managing and mentoring small technical teams; proven stakeholder communication and executive engagement. Experience planning and/or delivering R12 migrations to cloud-hosted environments (e.g., OCI using EBS Cloud Manager) is strongly preferred. Strong grasp of OCI architecture including VCN, Compute, Storage, Load Balancers, IAM, and cost/performance optimization strategies. Strong SQL/PLSQL development skills and experience with APIs (REST/SOAP), SOA, ODI, FBDI, and EDI integrations. Deep understanding of data governance, security and compliance (SOC 2, FedRAMP, FISMA/NIST), including RBAC, SoD, audit trails, and change management. Demonstrated leadership in managing and mentoring technical team, with strong stakeholder engagement and communication skills. Proven ability to lead enterprise-wide ERP and data strategies; adept at analyzing complex issues, driving solutions, and managing multiple priorities in high-compliance environments. Desired Qualifications Master s degree in computer science (MCS), Information Systems (MIS) Federal or public sector experience, with familiarity in controls, security expectations, and regulatory environments. ITIL v4 Oracle EBS R12 Financials Implementation Specialist certification Background Check This position is subject to an employment background check which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes, driver s license, education, and employment history. An individual s granting of a background check and resulting report is voluntary. However, employment is contingent upon the successful completion of an employment background check. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background check. Financial Disclosure This position will require the completion of the U.S. Office of Government Ethics (OGE) Form 278, Public Financial Disclosure Report, both as a New Entrant into the position and annually thereafter. The purpose of the financial disclosure system is to assist employees and their agencies in avoiding conflicts between official duties and private financial interests or affiliations. The Presidio Trust is an equal opportunity employer, offering a competitive benefits package. To learn more, visit **********************************************

Sales Associate I, Retail Golden Gate Bridge Welcome Center Organization Description: Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco. The Parks Conservancy engages visitors at the intersection of National Parks, local communities, social justice, and climate resilience. Collaborating with park partners, our staff are dedicated to enhancing public awareness of our parks and providing volunteer and educational opportunities for all. We are park builders, caretakers, ambassadors, and educators, all working to connect People to Parks in support of our vision Parks for All Forever . Join us. Branch/Unit Description: The Interpretive Centers and Sales Branch develops and operates Interpretive Centers throughout the GGNRA, providing visitor information, orientation, and other visitor services. Parks Conservancy Interpretive Centers sell educational, functional, and proprietary park merchandise set amongst changing park exhibits. The Branch develops park-focused books, maps, interpretive, and branded merchandise for both our Interpretive Centers and for the Parks Conservancy's wholesale and online sales programs. In addition, the Branch manages warehouses, distributes merchandise, and operates the Fee Collection program at Muir Woods. Interpretive Centers include the Alcatraz Park Stores, Muir Woods Visitor Center, Lands End Lookout, Warming Hut, Fort Point Park Store, Presidio Visitor Center, and Golden Gate Bridge Welcome Center. Position Overview: This is a temporary, non-exempt, full-time, non-benefitted position working 40 hours per week. Working at least one or both weekend days will be expected. Sales Associates provide outstanding visitor service and orientation to visitors from around the world. They sell interpretive merchandise, apparel, books, souvenirs, and other retail items unique to each location, restock items sold and maintain visual merchandising standards, assist with inventory management, operate the POS system, and handle cash and other forms of payment efficiently and accurately. These duties, as well as others, will be carried out under the direction of Managers, Assistant Managers, Team Leads, and Sales Associate II's. Sales Associate I strives to be professional, friendly, and helpful in all visitor interactions - connecting visitors to the trails, paths, viewpoints, ecologies, cultural sites and historical features of the Golden Gate National Parks - the Presidio, Lands End, Marin Headlands, Muir Woods, Alcatraz, and beyond. Sales Associates will learn about the history, aesthetics, and construction challenges of the Golden Gate Bridge, as well as the history, challenges, and ecological significance of the Presidio. Sales Associates will also become familiar with the other Golden Gate National Parks and the programs, initiatives, and volunteer opportunities of the National Park Service, Presidio Trust, and Parks Conservancy. Sales Associates help visitors connect to as many of our Parks as possible while still being able to visit other popular San Francisco and the Bay Area attractions. It requires a certain amount of discernment and knowledge to be able to do this effectively, which is what we'll train you to do. Our aim is to enhance the visitor experience and to encourage each visitor to visit our Parks again, whenever they visit San Francisco. Ultimately, we want to broaden the community of those who value, enjoy, and protect our Parks for future generations to help create our vision of Parks For All Forever. Towards this end, Sales Associates will explain to visitors the value and benefits of a Parks Conservancy membership and ask for donations at the Point of Sale as part of our “round-up” program. Work for this position will be performed primarily at the Golden Gate Bridge Welcome Center located on the Golden Gate Bridge Visitor Plaza. As part of the job, there will be numerous walks and visits to other sites within the Parks to explore, deepen connections, and to develop the first-hand knowledge and experience necessary to help visitors navigate and connect to our Parks. Reports To: Assistant Retail Manager II Essential Functions and Responsibilities: Visitor Engagement, Orientation, and Information Welcome, engage, and deliver the highest standard of service to all visitors Answer all visitor questions appropriately, accurately, with courtesy and respect Provide orientation for the Golden Gate Bridge and the trails, history, natural, and cultural features of the Golden Gate National Parks Provide orientation for San Francisco, city and state parks, and transportation options to and from destinations Provide information to visitors about the programs, projects, volunteer opportunities, member events, and other ways of connecting to the Parks through the Parks Conservancy Promote and sell memberships, explaining the value and benefits of joining the Parks Conservancy, and ask for donations through our “round-up” program Retail Sales and Operations Sell interpretive, educational, and other merchandise to help the Conservancy meet its revenue goals, ring up sales on the POS system, and ask for round-up donations Restock merchandise and maintain store cleanliness, neatness, and visual merchandising standards Maintain positive and respectful relationships with the Golden Gate Bridge Highway and Transportation District, National Park Service, Presidio Trust, U.S. Park Police, Park Partners, and Parks Conservancy colleagues Communicate safety, product, facility, or maintenance issues to Managers and Team Leads When there are immediate emergencies or threats to colleagues or visitors, notify Team Leads and Managers immediately. Communicate directly with Bridge Patrol if no Team Leads or Managers are available Training Complete all required safety and harassment training Incorporate safety, de-escalation, and bystander intervention training into all interactions with visitors Participate in ongoing training about customer service, safety, de-escalation, sales, product knowledge, trails, natural history, inventory, and Conservancy policies, procedures, and programs Knowledge, Skills, and Abilities: Excellent visitor service skills and sales ability Accurate and efficient cashiering skills Strong written and verbal communication skills Ability to communicate via email and to perform online training Knowledge of professional standards and ability to fulfill them consistently, including: Neat and clean appearance and appropriate attire Reliability and punctuality for all scheduled shifts Pleasant, friendly, helpful demeanor and body language Ability to learn and to retain policies and procedures Ability to be flexible and to adapt to change Education and/or Experience: High School diploma or GED equivalent preferred College or Junior College educational experience a plus Retail, sales, hospitality, museum, Park Ranger, or related experience working with the public appreciated Certifications: First Aid and/or CPR training a plus Health and Safety: It is the goal of the Parks Conservancy to create and to maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees, consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules. Physical Requirements and Work Environments: Work is performed primarily in a retail/visitor center setting Work includes occasional visits and/or walks to other park sites Work is primarily performed standing or walking Occasionally lifts, carries, and/or positions objects/merchandise weighing up to 50 lbs. Weekend and holiday availability is required Uniforms are required for each scheduled shift Pay Rate/Grade: $21/hour (Grade 11) Application Deadline Date: Applications will be accepted until the position is filled. When applying, please write a thoughtful cover letter about why you would like to work for the Golden Gate National Parks Conservancy at the Golden Gate Bridge Welcome Center. Please do not call about this position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.