Press operator assistant job description

The Crisis and Advocacy (C & A) Operations Assistant is an at-will position that reports to the Chief Crisis Operations Officer (CCOO). This position will provide executive-level support to the Chief Crisis Operations Officer and will represent the CCOO internally and externally as needed. The C & A Operations Assistant also serves as a liaison to the Crisis and Advocacy department heads. This position will provide support services by working closely with the Crisis and Advocacy leadership to identify program needs, assist in problem solving, and lead process improvement projects. The C & A Operations Assistant will work independently on projects, from conception to completion, and will work under pressure at times managing a wide variety of activities and confidential matters with discretion. This position will plan, organize, manage, and perform a variety of business operations and specialized administrative activities including but not limited to coordinating requirements within contracts, handling information requests, managing projects, preparing presentations, scheduling, and data entry. The role requires exercising good judgment in a variety of situations, with strong written and verbal communication, administrative, organizational and people skills, and the ability to balance multiple priorities.
ESSENTIAL JOB FUNCTIONS:
Thoroughly understand CCOO's schedule and diverse responsibilities, and consult on prioritization and scheduling as needed Understand contracts and requirements under the Chief Crisis Operations Officer's departments Complete projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress; problem-solving, and adjusting plans Track and organize all communication and project deadlines between the Chief, funders, and applicable vendors Design, compile, distribute and maintain internal program communication including the organization of Microsoft Teams channel files Collaborate with the CCOO to problem-solve process-related issues Oversee Crisis and Advocacy Scheduler Interact with internal staff at all levels and external partners Responsible for all correspondence and coordination of meetings involving the CCOO Prepare and edit correspondence, communications, presentations, and other documents Design and maintain databases that create efficiency and organization Conduct research, collect, and analyze data to prepare reports and documents Manage and maintain executive schedules, appointments, and travel arrangements Arrange and coordinate meetings and events on behalf of the CCOO Record, transcribe and distribute minutes of meetings Monitor, screen, respond to, and distribute incoming communications Answer and manage incoming calls Represent the CCOO at community events and internal meetings Complete all assigned internal and external written and verbal correspondence in a timely manner Possess a working knowledge of Common Ground policies and procedures Comply with all Common Ground policies and procedures


RELATED JOB FUNCTIONS:
Enhance Common Ground's reputation by accepting ownership for accomplishing new and diverse requests; exploring opportunities to add value to job accomplishments Update job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks, and participating in professional organizations Broadly understand supply needs of C & A department and place orders as needed Identify impact on existing Common Ground policies and procedures and coordinate necessary revisions Perform other job-related duties as assigned


SUPERVISION: Crisis and Advocacy Scheduler


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
KNOWLEDGE OF:
Complex clerical operations Understanding of contracts, contract governance, and contractual language preferred Common Ground's programs and services
SKILL TO:
Remain calm, professional, and helpful in all business interactions and maintain a high level of confidentiality Prioritize and organize concurrent projects Exercise initiative, adaptability, critical thinking, organizational and planning skills Type, enter data, file efficiently and operate office equipment Demonstrate proficiency in relevant software and applications (i.e., Microsoft Word, Excel, PowerPoint and Outlook)
ABILITY TO:
Relate to a diverse population which includes a variety of ages, economic and educational backgrounds Understand and follow verbal and written instructions Communicate effectively, both verbally and in writing Work in a multi-disciplinary environment and manage evolving needs Work independently and in a team environment Meet deadlines Gather information, monitor, use judgement in making decisions


REQUIRED EDUCATION AND EXPERIENCE:
Bachelor's degree in business or relevant field strongly preferred with a minimum of 2 years' professional administrative support experience, including operations and project implementation Associate degree with 5 years' experience in providing operational support High School Diploma or GED with at least 10 years of experience in providing operational support


ESSENTIAL REQUIREMENTS:
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.
Environmental Working Requirements:
This position requires the ability to work in an office environment with exposure to computer screens, working in teams and closely with all staffing levels. The work environment is that of a crisis center and may subject staff to behavioral and medical events that could be physically hazardous.
Other Requirements:



The agency may in its sole discretion fill this position on a full-time, part-time, or contingent basis with the individual best fit to perform the essential functions of the job. The above statements describe the general nature and level of work performed by employees assigned to the title. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Employees in this title are subject to a background check and a pre-employment physical.


To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.


Common Ground is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.



Job Posted by ApplicantPro

The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:

* Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures
* Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
* Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
* Interact with internal departments and external clients to resolve issues and concerns
* Monitor "In process," work to meet business and quality standards
* Assist in making decisions within established procedures that balance the needs of the employee, company, and customer
* Support and expansive array of products and services and serve as the team subject matter expert
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

* 1-3 years of relevant experience
* Experience with Learning Management Systems, Human Resource Systems and Learning and Development knowledge preferred
* Proficient computer skills
* Ability to adapt to new technology quickly and seamlessly
* Consistently demonstrates clear and concise written and verbal communication skills

Education:

* High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

ECS is seeking an Operations Assistant to work in our office in Fairfax, VA.

Operations Assistant will perform and have the following duties, roles and/or responsibilities:

Daily interface with numerous Corporate Departments, Operations Managers and employees.
Conduct accurate review of all expense reports and expense authorizations and work with employees and managers when questions arise.
Learn corporate travel guidelines and procedures to be able to assist and answer questions for employees and managers.
Able to review corporate forms and paperwork for completeness and accuracy.
Provide backup support for the main reception desk to include answering phones, receiving packages, sorting incoming mail, scheduling FedEx pickups and respond to voicemail messages.
Also order supplies, submit purchase requisitions, stock the kitchens and floors with supplies, maintain kitchen equipment to include scheduling service requests.
Work with facilities staff as needed for requests involving actions for the facility.
Schedule conference rooms for meetings/events.
Greet guests and see that they are signed in and badged to meet security requirements and notify employee that their visitor has arrived.
Assist with special projects as needed.
Other duties as assigned.

This position will be a combination of teleworking and working in the office. Individual will be rotating every third day in the office and which day will vary week to week.

Required Skills:

High School Diploma
Extremely detail & process oriented
Strong written and oral communication skills
Able to handle sensitive and confidential information with discretion
Must be professional, with a good customer focus
Proficient in MS Office

Desired Skills:

Ability to work independently and be proactive.
Excellent organizational skills.
Experience with Costpoint is a plus
Secret Clearance or the ability to obtain a secret clearance

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3500+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.