Service Advisor jobs at Preston Auto Group

Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policies, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoy working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Locations: Bainbridge - 7010 Aurora Rd, Aurora, OH 44202. Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124 Hudson - 5611 Darrow Rd, Hudson, OH 44236 Other locations across Cleveland available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

Description: A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements: · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

POHANKA HONDA OF SALISBURY is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you! WHY WORK HERE: Time Magazine National Quality Dealer Award Winner The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation Distinguished Service Citation from the Automotive Hall of Fame WE OFFER: Medical, Dental Life and Disability 401K with Company Contribution Paid Vacation Paid Personal Leave Paid Holidays Bonus Programs Vehicle Purchase Programs RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus Excellent communication skills Positive and personality Above average energy level Personal and professional integrity About the Dealership The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs. At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!

Job Description Lexus of Toledo is a luxury dealership offering many options to the luxury automobile customer. Our Service Department is a specialized shop looking for an experienced Service Advisor. If you are a career minded professional with character and great customer service skills, we want to talk to you! SUMMARY: A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ideal candidate will have excellent customer service and communication skills. Additionally, they will have a strong understanding of automotive technology and the automotive industry. RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Process customer's payment Maintaining positive customer relationships in order to ensure repeat business REQUIREMENTS: Proven record of achieving exceptional customer satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred Above average energy level A desire for a long-term career with a growing organization Personal and professional integrity Reynolds and Reynolds computer experience is a plus WE OFFER: Medical, dental, and vision insurance 401(K) Retirement Plan with Percentage Match! Custom and competitive wages Paid vacation Paid holidays Provided uniforms Continued factory paid training Employee purchase plan

Job Title: Body Shop Service Advisor Job Reports To: Body Shop Manager Exempt or Non-Exempt: Exempt Full-Time or Part-Time: Full Time Directly supervise, motivate, and assist technical staff of the Body Shop department. Essential Job Functions: Assign work to technicians Follow up on work progress Record repair orders and job assignments in the dispatching system Monitor and ensure repair order quality Monitor the correct use of the time clock Monitor technician efficiency and productivity Maintain and control special tools and technical information Communicate and coordinate repair work with other departments and vendors Monitor shop capacity and provide information to service consultants and other shop foreman Maintain a safe and clean work area for the entire shop Assist technicians with difficult diagnosis Track work process of every unit using the Work Distribution for in “Real Time” Coordinate special orders with the parts department Back up and support body shop employees when needed Qualifications: The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description. In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time. A high school diploma or GED Minimum of three years of related experience or training Machines/Tools/Equipment: Computer, basis office equipment (copier, calculator, fax, etc.) Working Conditions: Primarily shop environment with heavy machines and equipment Some outside work in outside working conditions

Job Title: Service Advisor Job Reports To: Service Manager Exempt or Non-Exempt: Exempt Full-Time or Part-Time: Full Time Maintain customer relationships and effectively communicate status of repairs. Essential Job Functions: Customer loyalty Service and parts sale Resolve customer problems and complaints Maintain customer appointment system Review the vehicle history files Walk around every vehicle and identify problems, wants and needs with customer and document as stated Obtain customers signature on work authorization sheet prior to repairs Promote the sale of parts, labor and accessories to meet customer needs Record clear instructions for foreman and technicians Main customer contact Provide written estimates for labor and parts. Provide a diagnostic's estimate if necessary Provide customers with estimated time of completion Establish method of payment; obtain approval of credit or purchase or purchase order if necessary Obtain customers signature on repair order; provide customer with a copy. Discuss special needs with customer. Check the progress on each repair order during the day and keep customers informed of changes to agreement. Record agreed-upon changes on the repair order. Discuss work performed and changes with customer by telephone or upon arrival of dealership. Maintain a follow-up system for additional needed repairs and parts on order Note additional needed repairs and obtain approval before proceeding Maintain housekeeping, organization, and safety of work area Order parts according to dealership procedures Ensure accuracy of final repair orders and call customer with final information . In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time. The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description. Qualifications: A high school diploma or GED Minimum of one year related or sales experience Machines/Tools/Equipment: Computer, basis office equipment (copier, calculator, fax, etc.) Working Conditions: Primarily a controlled office environment

Are you looking to start continue your career as a Service Advisor but are looking for a better work / life balance? Look no further! We are offering a unique opportunity to work as a Service Advisor with a 5 day work week and 4 day work week. We have an immediate opening for a Service Advisor to join our award winning team. We are willing to train the right candidate! Please read the description below and if you feel as though your skillset is a match, apply today! In this role, the service advisor will work with customers on automotive maintenance services with an emphasis on tire sales. This is a great opportunity for those who have prior automotive retail experience and enjoys working with the public. This is a fast paced environment with a focus on team work. We offer factory-driven technical training with a clearly defined career path for advancement opportunities within the dealer network. Duties and responsibilities include but aren't limited to: Greets customers in person and over the phone. Ensures vehicle inspections are completed thoroughly and accurately. Completes repair orders by documenting symptoms, problems, and causes discovered; as well as repairs and services required. Communicates the results of the inspection process with the customer. Support and motivate the Service Technician Staff. The best fit for our team will have: Strong customer service skills, focused on quality and satisfaction. Strong communication skills, both verbal and written. Thorough understanding of tire and automotive repair market. Dependability. Ability to work independently and effectively manage a team of certified technicians. Availability to work some Saturdays. Valid state driver's license. High school diploma or equivalent. Benefits: 401(k) with employer match Dental insurance Health insurance Life insurance Paid time off Vision insurance About us: Founded in 1918, L.B. Smith Ford is a fourth-generation, locally-owned business located in the heart of Lemoyne and Camp Hill, Pennsylvania. We pride ourselves on providing the best employee experience so that we can provide the best customer experience. We offer a comfortable and relaxed atmosphere where our employees are our family - literally. With decades-long employees, our team is committed to each other and cares about doing the right thing because it is the right thing to do. And we care about giving back to the community where our employees live and work. The above description is intended to describe the general nature of the position and may not include all of the duties required of the position. LB Smith is an Equal Opportunity Employer and actively promotes a diverse workplace. All qualified applicants are encouraged to apply.

Yark Automotive, the largest dealership group to work for in Northwest Ohio is continuing to grow and expand! We are consistently voted as one of the best employers in the region because we care about our employees. We are not the "typical car dealership" with unachievable goals and no support! We are focused on getting you the career in Automotive that you want to have! Our Employees love working for Yark because they receive the growth and infrastructure you will find at a corporation but the personal attention of a family owned business! Business is Booming at our Dealerships! We are currently seeking a dynamic Service Advisor to join our world class service team. We have an immediate opening for a motivated, seasoned service department team player. This is an outstanding opportunity for a rewarding career with a mission driven company. Are you interested in working with High Line European models? Do you thrive in a fast paced, professional environment with unlimited career growth potential? Are you an enthusiastic and trustworthy individual with a strong work ethic? Do you have a proven record of success with verifiable CSI scores? Then Yark Automotive is "just what you're looking for" Duties include but are not limited to: Provide high quality customer service and satisfaction at or above company standards Sales skills, great communication, and excellent customer service skills are a must. Maintain good working relations with customers and coworkers Motivating and Coaching a dynamic and high-performing service selling and technical team Effectively supervising and managing the work load and schedule Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals Assist in diagnosing vehicle problems, warranties, services, and repairs Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations Perform other duties as assigned by Management Requirements High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record Great attitude with high-energy personality Excellent customer service skills Professional appearance and work ethic Ability to work well in a process driven environment Outstanding communication skills in both verbal and written. Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts, and service, vacation and additional paid time off programs Comprehensive employee recognition programs. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. No phone calls please.

About Us At TIm Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family-owned single-point store that has been in business over 100 years. We know our employees are what makes the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Allstate Benefits - Accident, Critical care, & Disability Plans Promote from within Paid Time Off Holiday Pay In House Training Responsibilities Writing a detailed description of the work that needs completed based on inspection of the customer's vehicle. Complete a detailed quote on work to be completed, including parts, service hours, shop supplies and tax. Consults customers with necessary repair service and makes recommendations for preventative maintenance. Communicate status of vehicles throughout the repair process with the customer. Schedules service work according to priority and maintains an orderly flow of work. Examine warranty claims and submit any qualifying items to the appropriate manufacturer. Prepare invoices and receive payment or obtain credit authorization for customers as needed. Acts upon all customer complaints. Refers all unsettled complaints to the Service Manager. Maintains a clean store, with a neat and orderly appearance. Maintaining a well-groomed, professional appearance, appropriate for the position and situation. Assist the Service Manager in any service activities needed in the shop. Helps to attain or exceed the established revenue and profit goals for the store. Qualifications Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lexus of Toledo is a luxury dealership offering many options to the luxury automobile customer. Our Service Department is a specialized shop looking for an experienced Service Advisor. If you are a career minded professional with character and great customer service skills, we want to talk to you! SUMMARY: A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ideal candidate will have excellent customer service and communication skills. Additionally, they will have a strong understanding of automotive technology and the automotive industry. RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Process customer's payment Maintaining positive customer relationships in order to ensure repeat business REQUIREMENTS: Proven record of achieving exceptional customer satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is preferred Above average energy level A desire for a long-term career with a growing organization Personal and professional integrity Reynolds and Reynolds computer experience is a plus WE OFFER: Medical, dental, and vision insurance 401(K) Retirement Plan with Percentage Match! Custom and competitive wages Paid vacation Paid holidays Provided uniforms Continued factory paid training Employee purchase plan

Job Description Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey . Visit us at *************** to learn more about our company. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference. Benefits: We offer a generous benefit package including: Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance. Employee Assistant Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount Location: Bergey's Cadillac- Plymouth Meeting, PA Summary: A Service Advisor is responsible for the communication between the customer and service team. The Service Advisor is accountable for development of positive customer relationships through consistent communication and exceptional customer service. Essential Duties: Effectively communicate with customers relating to warranty claims Monitor warranty schedules Posting warranty credits Advises customers about necessary service for routine maintenance. Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. Prepares a repair order showing time, cost and labor estimates for service. Writes a brief description of the customer's concern on the repair order to help the technician locate the problem. Explains the work performed and the repair order charges to the customer. Handles customer complaints. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Test drives the vehicle with customer as needed to confirm the problem or refer to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes “promised time.” Checks with dispatcher, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization after any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work. Other tasks as assigned Additional Service Advisor Qualifications: Ambition to provide outstanding customer service Ability to interact effectively with others in difficult situations Competence in written and verbal communication Desire to learn and willingness to evolve customer focus processes Proficiency with computers and new software High School Graduate or GED Valid Driver's License Successful completion of pre-employment background checks and drug screening Bergey's is an Equal Opportunity Employer.

Service Advisors are responsible for providing an excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties (Most Important to Least Important) Schedules service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner. Manages technician's workflow and schedules assigned repair orders appropriately. Performs detailed write-up of customers concerns and incorporate required work utilizing “Complaint, Cause & Correction” on each repair order and provide timely estimates for customer approval. Collaborate with the service manager to improve internal processes, workflow, and operational efficiency. Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation. Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers. Obtains warranty or service contract approvals in a timely manner. Effectively communicates with customers on a timely basis, keeping the customer proactively informed of the status and completion of their repairs. Performs quality control checks on finished boats, assuring completion of repairs & cleanliness. SKILLS Excellent interpersonal and communication skills Ability to build and maintain customer relationships Ability to manage service schedules and appointments Ability to prioritize tasks in a fast-paced environment Detail-oriented with accurate documentation and reporting Efficient in managing workflow and ensuring customer expectations are met QUALIFICATIONS / REQUIREMENTS High school diploma or equivalent (required) Minimum of 2-3 years of experience in a customer service or service advisor role, preferably in the automotive, marine, or related industries preferred Experience working in a service department (marine service experience is a strong advantage) Knowledge of marine equipment, boats, engines, and parts (strongly preferred) Familiarity with basic marine maintenance and repair terminology PHYSICAL DEMANDS Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities. C=Constantly F=Frequently O=Occasionally R=Rarely (5-8 hrs. /shift) (2-5 hrs. /sift) (Up to 2 hrs. /shift) (Not regular part of job) Physical Activities Remaining in a stationary position, often standing or sitting for prolonged periods F Repeating motions that may include the wrists, hands and/or fingers F Moving about to accomplish tasks or moving from one worksite to another F Operating motor vehicle O Communicating with others to exchange information C Assessing the accuracy, neatness and thoroughness of the work assigned C Hearing C Talking C Seeing C Eye/Hand/Foot Coordination F WORK ENVIRONMENT Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. How would you best describe the environmental demands for this position? (Check only one) Environmental Conditions No adverse environmental conditions expected X Poor ventilation Hazardous conditions Small and/or enclosed spaces Noisy environments How would you best describe the physical demands for this position? (Check only one) Physical Demands Sedentary work that primarily involves sitting/standing ☐ Light work that includes moving objects up to 20 pounds ☐ Medium work that includes moving objects up to 50 pounds ☐ Heavy work that includes moving objects up to 100 pounds or more ☒ OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Meade Tractor is always looking for dedicated employees who are ready to make a career of going above and beyond for our customers. We have a fantastic team and we're ready to add more employees who match our culture and passion. Since 2010, Meade Tractor has been providing outstanding products and service to the hard-working landowners, landscapers, farmers, and homeowners. As we grow, we'll need people ready to grow with us. Start your new journey today. We offer an excellent benefit package for you and your family. The Service Writer's objectives are to: Help manage service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Helps to attract, retain, and effectively engages department personnel. The Service Writer's responsibilities include: Manages the entire work order cycle process, generation through closing and invoicing for all work orders Sells service labor and parts ensuring all techs are highly productive so that budgets and goals are met Works with Service Manager to identify and execute continuous process improvements Communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge Reviews work orders for completeness and accuracy prior to billing Ensures all service Warranty and Product Improvement Programs are completed, submitted to Centralized Warranty Administrator within the required timeframe to receive maximum credit Proactively seek and participate in available company‐sponsored training, in an effort to develop and advance knowledge base and skill set Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service Communicate effectively with parts and sales personnel to ensure seamless cooperation between departments. Ensure that company's reputation and image in the community is consistent with company Core Values. Experience, Education, Skills, and Knowledge: 3+ years' experience in Service Department operations preferred Ability to use standard desktop load applications such as Microsoft Office and internet-based functions Ability to write and speak effectively to individuals and groups Familiar with John Deere and competitive products Regular attendance and timeliness are essential to this position Ability to work extended hours and weekends as needed Excellent customer service skills High School Diploma or equivalent experience Monday - Friday 8am to 5pm | Saturday 8am to 12pm

Job Description Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.