Analyst jobs at PRGX Global - 669 jobs

Immediate need for a talented Support Operations Analyst. This is a 05+ months contract opportunity with long-term potential and location is Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-00963 Pay Range: $40-$45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Collaborate regularly with cross-functional teams supporting sales Support the launch, optimization, and ongoing maintenance of sales processes that improve efficiency and effectiveness Use SQL, MS Excel, Google Sheets, and Salesforce to develop, maintain, and automate reporting and insights related to lead management and sales activities Monitor, investigate, and analyze multiple sales data sets to provide a comprehensive view of sales productivity, revenue, campaigns, and performance Intake, prioritize, and fulfill requests from the sales organization while following established internal processes Manage multiple sales operations tasks against deadlines and communicate progress regularly Develop clear narratives, insights, and recommendations from analyses; build presentations and present findings to business stakeholders Key Requirements and Technology Experience: 3-5+ years of experience in an operations role (sales operations, revenue operations, or sales support) 2+ years of experience as a Salesforce power user, including building reports and dashboards Experience with data management, data delivery, and business intelligence tools (e.g., SQL, Salesforce, Excel/Sheets, Looker, Power BI, Tableau) Ability to extract insights from complex data sets and clearly communicate findings and recommendations Strong problem-solving mindset with the ability to identify and implement improvement opportunities Strong communication and cross-functional collaboration skills Bachelor's or Graduate degree in business, analytics, or equivalent work experience Our client is a leading Software Development Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Contracts and Pricing Analyst Contract Duration: 10 months (to start) Employment Type: Contract Experience Level: Minimum 1-2 years preferred We are seeking a Contracts and Pricing Analyst to support pricing strategy execution and contract performance initiatives. This is an individual contributor role requiring strong analytical skills, sound judgment, and the ability to work independently with minimal supervision. The analyst will partner closely with Sales, Marketing, Business Development, and Finance to ensure pricing programs are aligned with business strategy, market dynamics, and revenue recognition requirements. Key Responsibilities Assist in evaluating and implementing pricing strategies and pricing models based on business and competitive market dynamics Conduct competitive pricing research and analysis Monitor the competitive environment to ensure pricing practices support company reputation and customer satisfaction Partner cross-functionally with Sales, Marketing, Business Development, and Finance to position the product portfolio effectively Support the development and administration of pricing programs aligned with product and sales strategy Evaluate opportunities to monetize products initially offered at little to no cost and identify upsell opportunities Project the revenue impact of pricing changes, promotions, and rebate programs Create, maintain, and administer pricing databases Coordinate implementation of pricing proposals across the organization Assist the Contract Performance Management Team with the R7 project, including: Processing rebates Entering new agreements Supporting customer conversion data from Oracle to SAP Required & Preferred Qualifications Experience & Education Bachelor's degree required Minimum 1-2 years of relevant experience preferred Technical Skills Required: Power BI Microsoft Excel (intermediate to advanced proficiency) Preferred: Model N Experience with multiple ERP systems (e.g., Oracle, SAP) Proficiency with other Microsoft Office tools

Job Title: FP&A Analyst / Senior Analyst Report To: Vice President, Strategic Finance FLSA Status: Exempt We are seeking a dynamic and experienced FP&A Senior Analyst to join our finance team at a private equity-backed company experiencing record demand and rapid capacity expansion. Reporting to the Vice President, Strategic Finance, the position offers significant visibility to executive leadership, the Board, our private equity sponsor, and lenders. The ideal candidate will excel in building robust financial models, delivering actionable insights, and managing recurring reporting processes that directly support both day-to-day operations and long-term strategic decision-making. This is a unique opportunity to gain PE portfolio company experience in a fast-paced, entrepreneurial environment. Key Responsibilities The core responsibilities of this role include: Budgeting and forecasting: Participate in the development of annual budgets, quarterly forecasts, and long-range financial plans, ensuring alignment with organizational goals and incorporating historical data, trends, and business drivers. Sponsor & lender reporting: Prepare monthly reporting packages for the private equity sponsor, support quarterly Board presentations, and manage lender reporting requirements including covenant calculations and compliance schedules. Develop and maintain financial models: Build sophisticated models for scenario analysis, ROI evaluations, investment opportunities, and variance analysis to forecast financial performance and identify risks/opportunities. Conduct in-depth financial analysis: Analyze financial data, performance metrics, and KPIs to provide insights on manufacturing performance, revenue drivers, and operational efficiencies, including variance analysis and commentary on business trends. Prepare and present reports: Generate daily/monthly/quarterly management reports, dashboards, and ad-hoc analyses to support executive decision-making and strategic planning. Collaborate across teams: Partner with cross-functional departments, executive leadership, and business units to gather financial inputs, evaluate initiatives, and drive performance improvements. Monitor performance and risks: Track key financial metrics, identify emerging trends or issues, and recommend solutions to optimize assets, investments, and cost-saving opportunities. Drive process improvements: Evaluate and implement enhancements to FP&A tools, systems, and methodologies to increase efficiency and accuracy. Qualifications Bachelor's degree in Finance, Accounting, or a related field (Master's or CFA/CPA preferred). 3-7+ years of progressive experience in FP&A, financial analysis, or related roles. Proven track record in a fast-paced environment. Required Skills Advanced proficiency in Microsoft Excel and BI tools (e.g., Tableau, Power BI, or similar). Strong analytical and problem-solving abilities, with attention to detail. Excellent communication and presentation skills for conveying complex financial information to non-financial stakeholders. Leadership and collaboration skills to manage projects and work cross-functionally. Ability to multitask in a dynamic setting and adapt to changing priorities.

Job Title SAP Supply Chain Functional Analyst (MM PP) Project SAP Optimization Manufacturing Project This project focuses on optimizing and stabilizing SAP usage across manufacturing operations, with emphasis on supply chain execution, plant operations, and cross-functional integration with finance, security, and external systems. Role Overview The SAP Supply Chain Functional Analyst (MM PP) will support and optimize SAP Materials Management and Production Planning processes across manufacturing plants. This is a hands-on, plant-focused role responsible for stabilizing existing SAP functionality, resolving operational issues, and supporting continuous improvement initiatives. Responsibilities • Optimize and support SAP MM and PP configurations in a live manufacturing environment • Support inventory management, procurement, MRP, production planning, and shop floor processes • Work directly with plant operations, materials, and supply chain stakeholders • Troubleshoot and resolve day-to-day SAP MM PP issues • Support enhancement requests, configuration changes, and optimization initiatives • Collaborate with SAP Finance, Security, EDI, and technical teams to ensure end-to-end process alignment • Assist with testing, deployments, and stabilization activities • Document current state processes and support future state improvements Required Qualifications • Strong SAP MM and PP functional experience • Direct experience supporting manufacturing or plant floor operations • Hands-on experience with operational SAP support • Experience with inventory, procurement, MRP, and production planning processes • Ability to work onsite in manufacturing facilities • Strong communication skills with business and plant stakeholders Preferred Qualifications • Experience supporting multi-plant manufacturing environments • SAP S4 HANA experience • Experience working alongside SAP FI CO and supply chain integrations • Background in manufacturing process optimization or continuous improvement Engagement Details • Long-term SAP optimization program • Onsite manufacturing environment • High interaction with plant operations and supply chain teams

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Sony Interactive Entertainment LLC seeks a Senior Business Applications Analyst in San Mateo, CA to drive data catalog adoption and engagement among engineers, following standards established by data literacy and data discovery teams. Requires a Master's degree in Information Systems or related field or equivalent, and three (3) years of experience developing, implementing and maintaining data reports, solutions and dashboards. Must include three (3) years of experience modeling data in SQL and utilizing Tableau reporting tools; utilizing data analytics platforms, including data warehouses, data lakes and transactional databases, and data structures and database schemas; contributing to Data Governance processes and practices through data classification and data lifecycle management; utilizing enterprise data catalog tools for data assets management and data documentation; performing data quality analysis and data incident reporting; utilizing data change management processes across enterprise and functional groups; and organizing work and business deliverables through Agile planning process roadmaking, planning and incremental execution. Telecommuting and/or working from home may be permissible pursuant to company policies. Sony is an EOE. Salary range: $202,176.00 - $287,200.00/year Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Description What We're Looking ForJoin Meltwater's Client Insights team, where you'll step into the role of a Insights Analyst, contributing to our bespoke reports and project management for esteemed clients. Your analytical skills will shape customized reports and assist in managing key projects, utilizing both quantitative and qualitative media analysis to offer actionable insights. Working closely with internal teams and clients, you'll ensure timely delivery of high-quality reports, continuously refining techniques to meet evolving client needs. As a pivotal member of our data-driven approach, you'll collect, organize, and analyze customer research metrics to inform critical business decisions. Your duties will encompass data compilation, analysis, insight generation, and assisting in report development methodologies.At Meltwater, you'll immerse yourself in an environment fostering continuous growth, where mentorship and inclusive leadership are fundamental principles rather than mere catchphrases. Collaborate with experienced colleagues and respected leaders, continually evolving alongside industry trends. Within this dynamic environment, you'll thrive within a culture emphasizing empowerment and autonomy, making significant contributions to our expanding organization's success.What You'll Do: Prioritise and manage all alerting and reporting requirements when on shift Uphold the Service-Level Agreements established with the client, particularly factual accuracy, formatting and turnaround times Translate and summarise news articles and/or TV/radio broadcasts from Tamil into English Combine the summaries of news articles with the same topic for a daily morning report for the client Create process efficiencies through automation, particularly through Google Sheets equations and scripts You will work on shift hours as the team executes monitoring operations across four shifts at the timings indicated below (8 hours + 1 hour break): Shift 1: 0330hrs - 1230hrs Shift 2: 0900hrs - 1800hrs Shift 3: 1530hrs - 0030hrs Shift 4: 2000hrs - 0500hrs What You'll Bring: 0-2 years of relevant work experience (client-facing roles are advantageous). Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English. Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions. Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity. Proficient report writing skills, covering both qualitative and quantitative aspects. Customer-focused mindset with a commitment to exceptional client servicing. Critical thinking skills, facilitating insights derived from data analysis. Strong interest in current affairs, mainstream media, and social media trends. Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations. A keen interest in learning, adaptability, and resilience in a dynamic work environment. Excellent written and verbal communication skills in Tamil and English for the purpose of translation. Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off options for enhanced work-life balance. Comprehensive health insurance tailored for you, complete with an annual health check. Special discount on selected restaurants/shops through our food delivery partner. Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: 60 Anson Road / Mapletree Anson Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Evio is a highly unique pharmacy solutions company that was founded by and works closely with health plans to implement transformative (to cost, quality, access and experience) initiatives primarily focused on specialty and other high-cost medication solutions. In 2020, a group of five amazing Blue Cross Blue Shield health plans that in total serve more than 20 million members recognized that the way medications get to patients needs significant reform-rapidly rising costs and massive system complexities are detrimental to patients and the entire industry. In 2025, Wellmark joined as Evio's first non-founding investor and sixth owner health plan. Each company made, and continues to make, significant investments to establish Evio as an independent entity to lead this transformation. Evio has advanced analytics and contracting capabilities at scale, and a suite of digital tools, to power our high-cost medication solutions. Our solutions act as a self-reinforcing “flywheel” where each element strengthens and feeds into the next, and support an “Only Evio can do that,” mindset and prioritization. Evio is also a company that has invested heavily in and been highly intentional about people, team and culture. We believe we have created a very special place to work and encourage candidates to observe and ask us about our culture and decide for themselves. Evio's Values Empathy - The people our business serves always come first. We care for our teammates and put ourselves in the shoes of our health plan customers and the patients and clinicians our solutions benefit. Diversity - We are committed to fostering a culture where everyone belongs and is valued for their background, experience and insights - one that encourages diversity of ideas, and is a nurturing, trusting, and accepting place for all. Adventure - We are flexible, thrive in ambiguity, fail fast, and pivot quickly to get to a better answer. We celebrate wins and pivots with equal intensity. Relentless - Guided by evidence and data, we are creative, curious, and unwavering in our pursuit of challenging the status quo and each other. Transparency - Just as we seek to bring transparency to the pharmacy supply chain, authenticity and integrity are core to the way we communicate. Excellence - We strive to raise the bar in all we do by hiring and developing exceptional talent and holding ourselves and our thinking to the highest standard. Drug Rebate Analyst Role We are looking for a data analyst who has experience working in the health plan or pharmaceutical drug industries with strong knowledge of medical and pharmacy claims data to join our analytics team. This individual will be responsible for developing, preparing and maintaining quality data analytics that provide deep insights into the financial impacts of drug rebate contracts. In this role, the candidate will have the opportunity to work closely with leading industry experts to develop next-level skills. Job Specifics In partnership with the Evio contracting team and third-party vendors, you will: Work with both internal and external stakeholders to evaluate financial impacts across a full medical drug rebate portfolio using best-practice modeling. Have an opportunity to develop new analytics and technology that drive Evio's evaluation of medical drug contract performance. Identify efficiencies that may be gained and recommend innovative solutions from your insights to Evio leadership. Facilitate data ingestion and standardization of critical medical drug rebate data extracts received from the Evio investor plans as well as reporting provided by third parties. Partner with the contracting team to manage the relationship between Evio and third parties managing Evio plans' medical drug rebate processing. Work independently and efficiently in the role. Gain exposure at Evio to true innovation in healthcare and be part of the solution to US healthcare challenges. The skills and experience you bring to this role include: 3 - 7 years of experience as a rebate data analyst at a PBM, health plan, or pharma manufacturer. Highly proficient in Microsoft Excel and SQL and/or similar business analytic or modeling tools. Superior problem-solving capabilities and learning agility with an attention to detail. Experience working with medical drug claims data and rebates Familiarity with Medispan (or First Databank) and medical coding (HCPCs, CPTs) systems and applying these codes in analytics. Collaborative team player mentality with a passion for using data to inform decisions. Experience in working with large, complex databases and process automation. Bachelor's degree Every Evio teammate is critical to our culture and success. For all candidates, across roles and levels, you demonstrate that: You have a high degree of alignment with Evio's mission and values. You put the patient first, leading with clinical, and doing something transformational for US healthcare is in your DNA. You are an energy producer, with a proven ability to “get stuff done” and support others. You are a curious, creative and overall strong problem solver who is a go-to-subject matter expert where you need to be. You are a resilient challenger of the status quo that drives improvements on every topic from creating team rhythms and culture to the next clinical strategy for the team to pursue. You thrive in ambiguity and are comfortable rolling up your sleeves on business strategy, team, execution and other elements that will certainly change as the team fails fast, learns and pivots. You are emotionally intelligent, and you do well collaborate with multiple parts of the business and function well with a variety of styles. Salary Considerations Anticipated annual base pay range: $90,000 - $110,000 plus additional variable compensation. At Evio, we're committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations. Evio Benefits Evio offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported. Great Health Insurance The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents. 401K Match Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 401K is administered through Guideline. Time Off We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership. Parental Leave Generous paid leave for new parents (includes birth and non-birth parents).

Optiv + ClearShark is looking for a proactive and self-motivated individual, responsible for executing routine tasks outlined in a statement of work with minimal oversight and ensuring adherence to project timelines and deliverables. To be successful in this role, the candidate will maintain and obtain certifications aligned with industry standards to enhance their expertise. They are expected to utilize problem-solving skills to find effective resolutions and to escalate complex issues promptly. Excellent communication skills are essential for this role, as these individuals will interact with clients regularly. How you'll make an impact * Have an initial understanding of the most effective and efficient process to get things done with a focus on continuous improvement. * Begin to develop the ability to make sense of complex information to effectively solve problems, reaching out to mentors for guidance when necessary. * Spend 10% of the time focusing on training and fine-tuning skills. * Spend 90% of the time on engagements. What we're looking for * Currently holds a Top Secret clearance - TS/SCI with a CI poly required. * Experience operating in classified environments. * Bachelor's degree in a related area or at least 4 years of related work experience. * Understanding of identity, SIEM, cybersecurity, and infrastructure concepts. * Strong experience in Splunk, Cribl and Splunk Enterprise Security. * Splunk Admin certification is highly desired, Splunk Power User certification required. * Understanding of governance and compliance, specifically with FAR, DFARs, CUI and CMMC. * Understanding of FedRAMP and IL constructs. * Strong interpersonal skills and ability to work collaboratively in a team. * Ability to clearly communicate complex messages to a variety of audiences. * Excellent problem-solving skills with a keen attention to detail. * Willingness to travel to meet client needs. What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv + ClearShark is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv + ClearShark respects your privacy. By providing your information through this page or applying for a job at Optiv + ClearShark, you acknowledge that Optiv + ClearShark will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv + ClearShark's selection and recruitment activities. For additional details on how Optiv + ClearShark uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role The GTM FP&A team partners with executive team members across the CRO organization to provide timely, fact-based, data-driven decision support to help drive critical decisions. The team drives annual planning, owns the operating plan and long-term financial model, internal financial reporting, and financial and analytical tools to make GitLab predictable. As a GTM Financial Analyst, you will support the Customer Success, Renewal and Professional Service teams and report to the Manager of FP&A. What You'll Do Build, maintain, and enhance Google Sheets-based CS and Professional Services P&L models to forecast headcount investments, bookings, revenue, and margin performance, enabling accurate short- and long-range planning. Lead quarterly business reviews, monthly forecast cycles, and annual planning for CS/Renewals/PS, delivering clear insights on performance versus plan and actionable recommendations for leadership. Partner with Accounting during month-end close to validate accruals, reconcile key variances, and prepare concise variance commentary that explains performance drivers for CS, Renewals, and PS leaders. Communicate financial performance, risks, and opportunities to FP&A leadership and Sales managers/directors through clear reports and presentations that support data-driven decisions. Manage your workstream with guidance from senior team members as needed, prioritizing deliverables and proactively escalating risks to ensure deadlines for forecasts, close activities, and reporting are consistently met. What You'll Bring Experience as an FP&A Analyst or in a similar Finance role, with a focus on forecasting, budgeting, and performance analysis for revenue-generating teams. Business Partnership: Translate financial insights into actionable recommendations for cross-functional stakeholders; evaluate investment decisions through ROI analysis. Accounting Foundations: Ability to navigate through the three financial statements in detail and partner with Accounting during the monthly close process. Financial Modeling: Be able to understand and update financial models that follow industry best practices. Experience in Google sheets (we do not use excel for modeling purposes). Data Analysis and continuous learning: A passion for understanding business questions, staying current on industry trends and tools, and making data driven insights. Excellent analytical skills. Communication: Ability to present financial data concisely using detailed reports and charts and through written and oral communication. While not required, the following qualifications can help you succeed in this role: BS degree in Finance, Accounting, Economics, or a related field (or equivalent practical experience); professional certifications such as CFA or CPA; and experience with financial systems such as NetSuite and Adaptive Insights. Communication: Ability to present financial data concisely using detailed reports and charts and through written and oral communication. Systems: Experience with financial systems, such as NetSuite and Adaptive Insights is a plus. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Discover the feelings of Camaraderie and Family while being analytically and technically challenged to grow! Responsibilities: Collaborate directly with clients' end-users and our internal teams to design and develop dynamic Enterprise Web and Mobile applications in Cyber Security, Supply Chain/Logistics, or Finance for a variety of clients like Verizon, Capital One, and Cardinal Health in small teams. Work in a fast-paced, hands-on capacity in a client-interactive role, rapidly absorbing and analyzing requirements, creating use cases and business applications requirements seeing first-hand the impact of your work on a daily basis. Desired Skills/Traits: Understanding/familiarity with software/technology, Proficiency or ability to quickly learn new concepts and technologies. High Energy / Attitude. Creative Problem Solving. We take care of our EAI Family: FREE catered lunch DAILY. Stipend provided during COVID work from home. Paid Training (CodeAcademy, Coursera, NoFluffJustStuff, Google DevFest, pre-paid courses, mentoring). FREE snacks/drinks - Multiple varieties of soft drinks, juices, coffee, tea, Gatorade, beer, wine & regular social gatherings. EAI has NEVER HAD LAYOFFS from its beginnings in 2001. We have carried our folks through multiple tough economic cycles (2002, 2009/10, current pandemic) and will continue to do so! We are growing and looking for individuals who want to be part of a fun, passionate, and highly accomplished team with Hackathons and regular events like Poker and Movie Night to keep the spirits alive. Combine that with daily catered lunch from such restaurants as Cava, Chipotle, La Plaka, Jason's Deli, and Shake Shack and you can see that we strive to foster a family-friendly culture that emphasizes teamwork, camaraderie, and openness. Come experience why so many employees have been with EAI for 5 to 10+ years and continue to make it their home as the EAI Family expands.

Job Description Discover the feelings of Camaraderie and Family while being analytically and technically challenged to grow! Responsibilities: Collaborate directly with clients' end-users and our internal teams to design and develop dynamic Enterprise Web and Mobile applications in Cyber Security, Supply Chain/Logistics, or Finance for a variety of clients like Verizon, Capital One, and Cardinal Health in small teams. Work in a fast-paced, hands-on capacity in a client-interactive role, rapidly absorbing and analyzing requirements, creating use cases and business applications requirements seeing first-hand the impact of your work on a daily basis. Desired Skills/Traits: Understanding/familiarity with software/technology, Proficiency or ability to quickly learn new concepts and technologies. High Energy / Attitude. Creative Problem Solving. We take care of our EAI Family: FREE catered lunch DAILY. Stipend provided during COVID work from home. Paid Training (CodeAcademy, Coursera, NoFluffJustStuff, Google DevFest, pre-paid courses, mentoring). FREE snacks/drinks - Multiple varieties of soft drinks, juices, coffee, tea, Gatorade, beer, wine & regular social gatherings. EAI has NEVER HAD LAYOFFS from its beginnings in 2001. We have carried our folks through multiple tough economic cycles (2002, 2009/10, current pandemic) and will continue to do so! We are growing and looking for individuals who want to be part of a fun, passionate, and highly accomplished team with Hackathons and regular events like Poker and Movie Night to keep the spirits alive. Combine that with daily catered lunch from such restaurants as Cava, Chipotle, La Plaka, Jason's Deli, and Shake Shack and you can see that we strive to foster a family-friendly culture that emphasizes teamwork, camaraderie, and openness. Come experience why so many employees have been with EAI for 5 to 10+ years and continue to make it their home as the EAI Family expands. Powered by JazzHR VLLLTaXOWP

Tier One Technologies is looking for a Cyber Security Operations Center (CSOC) Analyst to work with our direct US Government client. . SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Identification of Cybersecurity problems which may require mitigating controls. Analyze network traffic to identify exploit or intrusion related attempts. Recommend detection mechanisms for exploit and or intrusion related attempts. Provide subject matter expertise on network-based attacks, network traffic analysis, and intrusion methodologies. Escalate items which require further investigation to other members of the Threat Management team. Execute operational processes in support of response efforts to identify security incidents. Responsible for monitoring, reviewing, and responding to security alerts and incidents across multiple platforms including Microsoft Defender for Cloud Apps, Defender for Endpoint, Defender XDR, Defender for Office 365, Azure Entra ID, and Google Cloud Security Command Center (SCC). Duties include performing threat detection and analysis, investigating suspicious activity, coordinating incident response efforts, and implementing remediation actions. Participate in a team of Security operations engineers investigating alerts, anomalies, errors, intrusions, malware, etc. to identify the responsible, determine remediation, and recommend security improvements. Follow precise analytical paths to determine the nature and extent of problems being reported by tools, e-mails, etc. Follow strict guidance on reporting requirements. Keep management informed with precise, unvarnished information about security posture and events. Promote standards-based workflow both internally and in coordinating with CISA. Engage with other internal and external parties to get and share information to improve processes and security posture. Communicate to CISO leadership. The role also involves tuning security policies, maintaining visibility into cloud and endpoint environments, and supporting continuous improvement of the organization's security posture. Qualifications Bachelor's OR Master's Degree in Computer Science, Information Systems, or other related fields, or equivalent work experience. 3+ years of IT security experience. 2+ years of experience in network traffic analysis. Strong working knowledge of TCP/IP Fundamentals and Network Level Exploits. CERTIFICATIONS: (One or more required): CompTIA Security+ CISSP - Certified Information System Security Professional CEH - Certified Ethical Hacker CISA - Certified Information Systems Auditor CISM (Certified Information Security Manager) GIAC (Global Information Assurance Certification) RHCE (Red Hat Certified Engineer) Strong understanding of IDS/IPS technologies, trends, vendors, processes and methodologies. Familiarity with IDS/IPS architectures, implementations, signatures, content creation and signature characteristics including both signature and anomaly-based analysis and detection. Prior Azure and GCP O365/Microsoft 365 experience. Excellent communication skills. Must be able to obtain a Position of Public Trust Clearance. Be able to pass a drug screening, criminal history, and credit checks. Must be a US Citizen or Green Card holder. Must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)

Tracking Code U25-115 Job Level Not Applicable Category Accounting and Finance Type Full-Time/Regular The Financial Analyst, Corporate FP&A Reporting supports the company's forecasting, budgeting, consolidations, long range planning, and risk and opportunity management processes. This role helps bring together financial inputs across FP&A teams, including revenue, bookings, churn, renewals, headcount, and operating expenses, into a complete and accurate corporate forecast. The analyst will assist in preparing Board of Directors materials, monthly reporting, and executive presentations. The role requires strong technical capability, expert level Excel skills, and the ability to translate financial data into clear charts, visuals, and presentation ready materials. The position also supports organizational efforts through documentation, file structure upkeep, and consistent application of reporting standards. Key Responsibilities Corporate Forecasting, Budgeting, and Long-Range Planning * Support company-wide budgeting and forecasting cycles by consolidating financial inputs from FP&A business partners * Contribute to long range planning model updates and related financial analyses * Maintain and update corporate models with accuracy and attention to detail * Support risk and opportunity tracking and prepare summaries for leadership Financial Consolidation and Reporting * Consolidate revenue, bookings, churn, renewals, expenses, and headcount into an integrated corporate forecast * Prepare monthly and quarterly reporting packages for leadership review * Support the development of Board of Directors presentation materials * Create charts, tables, and visuals that clearly communicate key financial insights * Support company-wide projects, analyses, and ad hoc requests Technical Modeling and Analytics * Build and maintain driver based financial models using Excel and other financial planning tools * Apply solid modeling techniques including scenario analysis, variance analysis, and trend analysis * Support FX neutral and budget neutral analyses when needed * Ensure accuracy and consistency across modeling and data consolidation Process, Organization, and Documentation * Support organization of shared FP&A files and folders, including consistent use of SharePoint * Help maintain documentation and desktop procedures that guide recurring processes * Assist with process improvements and tools that enhance clarity and efficiency across FP&A * Assist in improving reporting consistency and streamlining FP&A workflows ABOUT OUR PLATFORM Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability-particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Experience * 2-5 years of experience in FP&A, corporate finance, or financial analysis * Expert level Excel skills with demonstrated ability to build and maintain financial models * Familiarity with financial planning systems (such as Anaplan, Adaptive Insights, Pigment, or Oracle PBCS) is a plus * Experience with BI or data visualization tools (Tableau, Power BI) is a plus * Ability to communicate financial information clearly both verbally and in written formats * Strong attention to detail, problem-solving skills, and organizational skills * Proactive, collaborative, and able to support multiple priorities in a fast-paced environment Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets The base salary range for this role, across the US, is $97,000 - $108,000. Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits. This position is located in Remote, United States. View the Google Map in full screen.

We are currently looking for Business Analyst interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements. Execute and develop a competitive analysis through researching competitive solutions and documenting their relative strengths and weaknesses. Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings. Translate key findings into visualized presentations Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions Ability to effectively establish and maintain communication with both internal and external stakeholders Strong organizational and logistical skills Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

We are currently looking for Business Analyst interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. **Job Responsibilities:** + Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements. + Execute and develop a competitive analysis through researching competitive solutions and documenting their relative strengths and weaknesses. + Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings. + Translate key findings into visualized presentations + Network with other talented interns in an inclusive workplace where you can be yourself and thrive **Required Skills:** + Excellent written and verbal communication skills in English + Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions + Ability to effectively establish and maintain communication with both internal and external stakeholders + Strong organizational and logistical skills + Passion, curiosity, and desire to create new things and examine how things work internally + Willingness to learn and proactively work as a part of a wider team **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. Position Summary The Real-Time Coordinator is responsible for monitoring and managing intraday performance across the contact center to ensure optimal service levels and adherence to staffing plans. This role requires strong analytical skills, proactive decision-making, and expertise in telephony and workforce management platforms, specifically Five9 or similar systems and Verint Workforce Management. The Real-Time Coordinator acts as the first line of defense in responding to unexpected volume changes, agent availability issues, and system alerts, ensuring operational efficiency and a superior customer experience. Key Responsibilities Intraday Management & Monitoring · Continuously monitor real-time call volume, queue performance, and agent adherence using Five9 dashboards and Verint WFM tools. · Adjust schedules, skill assignments, and routing strategies to maintain service level agreements (SLAs). · Respond promptly to unforeseen events such as call spikes, outages, or staffing shortages by implementing contingency plans. Workforce Optimization · Execute intraday schedule changes, including breaks, lunches, and off-phone activities, to align with forecasted demand. · Collaborate with Workforce Manager to analyze trends and recommend adjustments to improve efficiency. · Maintain accurate records of schedule changes and adherence metrics for reporting and compliance purposes. System Administration & Reporting · Utilize Five9 reporting tools to track agent performance, occupancy, and queue health. · Generate and distribute real-time and end-of-day performance reports to leadership and stakeholders. · Ensure integration and data accuracy between Five9, Verint WFM, and CRM systems. Communication & Coordination · Serve as the primary point of contact for real-time operational updates to supervisors and team leads. · Communicate intraday changes clearly and promptly to impacted teams. · Escalate technical issues to IT or vendor support as needed. Qualifications · Experience: Minimum 2 years in a real-time or workforce management role within a contact center environment. · Technical Expertise: Hands-on experience with Five9 or similar telephony platforms and Verint Workforce Management software. · Strong understanding of contact center KPIs (ASA, SL, AHT, shrinkage, occupancy). · Proficiency in Microsoft Excel and reporting tools; familiarity with CRM systems is a plus. · Excellent problem-solving skills and ability to make quick, data-driven decisions under pressure. · Strong communication skills for effective coordination across multiple teams. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. Position Summary The Real-Time Coordinator is responsible for monitoring and managing intraday performance across the contact center to ensure optimal service levels and adherence to staffing plans. This role requires strong analytical skills, proactive decision-making, and expertise in telephony and workforce management platforms, specifically Five9 or similar systems and Verint Workforce Management. The Real-Time Coordinator acts as the first line of defense in responding to unexpected volume changes, agent availability issues, and system alerts, ensuring operational efficiency and a superior customer experience. Key Responsibilities Intraday Management & Monitoring * Continuously monitor real-time call volume, queue performance, and agent adherence using Five9 dashboards and Verint WFM tools. * Adjust schedules, skill assignments, and routing strategies to maintain service level agreements (SLAs). * Respond promptly to unforeseen events such as call spikes, outages, or staffing shortages by implementing contingency plans. Workforce Optimization * Execute intraday schedule changes, including breaks, lunches, and off-phone activities, to align with forecasted demand. * Collaborate with Workforce Manager to analyze trends and recommend adjustments to improve efficiency. * Maintain accurate records of schedule changes and adherence metrics for reporting and compliance purposes. System Administration & Reporting * Utilize Five9 reporting tools to track agent performance, occupancy, and queue health. * Generate and distribute real-time and end-of-day performance reports to leadership and stakeholders. * Ensure integration and data accuracy between Five9, Verint WFM, and CRM systems. Communication & Coordination * Serve as the primary point of contact for real-time operational updates to supervisors and team leads. * Communicate intraday changes clearly and promptly to impacted teams. * Escalate technical issues to IT or vendor support as needed. Qualifications * Experience: Minimum 2 years in a real-time or workforce management role within a contact center environment. * Technical Expertise: Hands-on experience with Five9 or similar telephony platforms and Verint Workforce Management software. * Strong understanding of contact center KPIs (ASA, SL, AHT, shrinkage, occupancy). * Proficiency in Microsoft Excel and reporting tools; familiarity with CRM systems is a plus. * Excellent problem-solving skills and ability to make quick, data-driven decisions under pressure. * Strong communication skills for effective coordination across multiple teams. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Title - Sr. Customer Service Analyst Description - The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include: Complaint/Escalation Handling: •Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year) •Managing "I Can Help"requests •Adhering to the required service level guidelines •Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies. Reimbursement and Claims Processing: •Reviewing and processing over 2, 500 reimbursement requests and 19, 000 Greenbacks claims •Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality Quality Assurance and Training: •Monitoring over 80 call center FTEs for quality assurance during week call calibration sessions and providing feedback •Ensuring adherence to proper HPP training guidelines •Driving sales and retention efforts at the call center/Participating in weekly huddles Customer Feedback and Improvement: •Reviewing all Net Promoter Surveys •Responding to NPS ticket complaint requests for callbacks (about 20 per week) •Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores •Maintaining the customer journey map and tracking progress for improvements Reporting: •Creating reports for weekly/monthly General manager meetings and/or Director/VP report outs on performance metrics. Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if storm is “called”where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100, 000 customers are out of power and length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if is there storm week and also required regardless if it is a weekend, off hours, holiday etc… The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include: Complaint/Escalation Handling: •Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year) •Managing "I Can Help"requests •Adhering to the required service level guidelines •Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies. Reimbursement and Claims Processing: •Reviewing and processing over 2, 500 reimbursement requests and 19, 000 Greenbacks claims •Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality Quality Assurance and Training: •Monitoring over 80 call center FTEs for quality assurance during week call calibration sessions and providing feedback •Ensuring adherence to proper HPP training guidelines •Driving sales and retention efforts at the call center/Participating in weekly huddles Customer Feedback and Improvement: •Reviewing all Net Promoter Surveys •Responding to NPS ticket complaint requests for callbacks (about 20 per week) •Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores •Maintaining the customer journey map and tracking progress for improvements Reporting: •Creating reports for weekly/monthly General manager meetings and/or Director/VP report outs on performance metrics. Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if storm is “called”where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100, 000 customers are out of power and length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if is there storm week and also required regardless if it is a weekend, off hours, holiday etc...

Financial Analyst Corporate Development (Pricing, Strategy & M&A Focus) . Local Candidates Only. About Agilysys Agilysys provides industry-leading modern cloud-native solutions for Hospitality. Agilysys helps properties optimize Return on Experience for both guests and staff so they can achieve High Return Hospitality. Agilysys is the only fully focused hospitality software provider that synthesizes data and workflows across a property's revenue and service centers to elevate guest experiences and increase wallet share per guest across a singular platform. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS), and inventory and procurement (I&P) with Experience Enhancers that provide state-of-the-art security, mobile convenience and extensive digital interactions for guests and employees. Global customers include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel, and resort management companies; cruise lines; corporate and campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. Position Summary Join our Corporate Development team in a Financial Analyst role that goes beyond traditional FP&A. In this role, you will support management in meeting the ongoing needs of the business working as part of the corporate development team. A unique role from the normal financial planning and analysis team make up, you will work directly with senior and executive management to analyze internal data, present potential strategic plans, and improve internal business operations. This position is ideal for an analytical thinker eager to grow, collaborate across functions, and contribute to pricing, M&A, and business transformation initiatives. Key Responsibilities: * Support the development, analysis, and implementation of pricing strategies with Product Management, Sales, and Leadership. * Coordinate with Operations to ensure pricing strategies are executable and aligned with business processes. * Monitor industry trends, competitive landscape, and emerging opportunities. * Identify and evaluate potential M&A targets, strategic partnerships, and investment opportunities. * Develop and maintain reports and dashboards to track KPIs and pricing effectiveness. * Analyze internal and external data to identify trends, opportunities, and areas for improvement. * Prepare and present findings and recommendations to management and cross-functional teams. * Assist in sales forecasts, budgets, and ad-hoc financial models. * Ensure data accuracy and integrity in all analyses and reporting. * Participate in special projects and strategic initiatives as needed. Requirements: * Bachelor's Degree in Finance, Accounting, or Economics required, or a related field (MBA is a plus). * 0-5 years of relevant experience in financial analysis, strategy consulting, business analytics, or FP&A. (hospitality or technology industry experience is a plus but not required). * Proficiency in Microsoft Excel, PowerPoint, and other data analysis tools (CRM systems). * Strong analytical skills with the ability to interpret complex data and provide actionable insights. * Ability to prioritize multiple deliverables simultaneously. * Ability to work in a fast-paced, dynamic environment backed with the enthusiasm to meet and/or exceed deadlines and expectations. * Strong interpersonal skills and the ability to interact with all levels of the company, from sales reps to executive management. * Excellent communication. presentation skills, intellectual curiosity, and adaptability. Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role. * -------------------------------------------------------------------------------------------------------------------------------------------------- The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description, and the Company reserves the right to exercise its discretion to make such changes. Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.