Workday Engagement Manager - Managing Consultant
Lewisville, TX jobs
Job Family:
SAAS/PAAS/Cloud Consulting
Travel Required:
Up to 25%
Clearance Required:
None
What You Will Do:
As part of our Workday Practice, you'll be part of a new and energized team of advisory professionals who deliver more than just technology
From initial assessments to entire transformations, you'll deliver Workday solutions equipping organizations with the information they need to make better business decisions.
Be an active participant on assigned projects helping to streamline client process and manage the overall engagement
Participate in an innovative, teaming culture for the Workday team to enabled constant innovation,
Strong ability to manage the stages of a Workday project.
Demonstrate consultative skills.
Have a passion for high customer satisfaction levels.
What You Will Need:
Bachelors degree with MINIMUM of FIVE (5) years of experience using Workday in an EM (engagement management)/business process improvement capacity, preferably as an Engagement Manager from a previous firm; OR a Masters degree with a MINIMUM of THREE (3) years of experience using Workday in an EM (engagement management)/business process improvement capacity, preferably as an Engagement Manager from a previous firm. Years of experience can be substituted for a formal degree, such as NO degree with a MINIMUM of NINE (9) years of experience using Workday in an EM (engagement management)/business process improvement capacity, preferably as an Engagement Manager from a previous firm
Experience with an ERP system: Workday, Oracle, SAP, Peoplesoft, etc
A proven role in multiple referenceable implementations
Experience with the execution of projects within a structured methodology
Up to 25% travel with a focus on work from home and/or Guidehouse office, consultants may provide on-site support for key milestones as needed
What Would Be Nice To Have:
Preference will be given to those who are Workday certified
Preference will be given to those with direct EM experience
Solid knowledge of Microsoft Office Suite, focused on Microsoft Excel, Microsoft Word and PowerPoint
Strong written and oral communication skills (RFP responses, white papers, etc) and presentation skills such as Workday demonstrations and client presentations
Current holder of a Workday Engagement Manager
Current holder of a Workday Product (HCM, Finance or other) Certification
PMP certification
Implementations involving deploying within a state or local government is preferred
Experience working in complex multi-phase implementations
The annual salary range for this position is $118,000.00-$196,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Auto-ApplyCustomer Success Manager
New York, NY jobs
The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
What You'll Do
Customer Onboarding & Adoption
Lead onboarding sessions, helping customers configure within their delivery environments and existing tool stacks.
Guide customers through requirement ingestion, AI copilot setup, and artifact generation workflows.
Develop tailored rollout plans that align with each customer's implementation methodology and team structure.
Technical Enablement
Train users on AI agents and workflows, including automated requirements capture, document generation, and real‑time synchronization.
Help teams integrate with their internal systems and historical data sources.
Customer Advocacy & Relationship Management
Maintain strong relationships with professional services teams, solution engineers, and system integrators.
Serve as the customer's internal advocate, ensuring their feedback influences the product roadmap.
Product Expertise & Troubleshooting
Become a subject-matter expert on platform features, workflows, and implementation best practices.
Diagnose and resolve technical or process-related issues, partnering with engineering when necessary.
Success Measurement & Continuous Improvement
Track adoption, utilization, and business impact metrics for each customer.
Proactively recommend workflow enhancements, new features, and implementation strategies that increase customer ROI.
Produce success plans, QBRs, and actionable project insights to drive retention and expansion.
What You Bring
Must-Haves
3-7+ years in Customer Success, Solutions Engineering, Professional Services, or Implementation roles.
Strong understanding of software implementation processes (e.g., SOWs, BRDs, user stories, design docs).
Technical literacy and comfort working with AI-driven platforms or enterprise SaaS tools.
Excellent communication and client-facing skills across technical and business audiences.
Ability to translate customer challenges into actionable workflows and product solutions.
Nice-to-Haves
Experience in system integration, pre-sales engineering, or consulting.
Familiarity with tools like Salesforce, NetSuite, SAP, or other enterprise implementation ecosystems
Previous startup or AI-platform experience.
Customer Success Manager [80695]
Culver City, CA jobs
We're partnering with a leading industry company to find a talented Customer Success Manager to support their hybrid work environment. This role offers an exciting opportunity to work on impactful projects within a dynamic and innovative team.
The application deadline for this role is XX/XX/XXXX.
Customer Success Manager Responsibilities:
Build and nurture strong client relationships, acting as the main point of contact throughout campaigns.
Manage end-to-end campaign setup, including creative production, asset review, and trafficking.
Monitor campaign performance, optimize media plans, and deliver insights to maximize results.
Collaborate with internal teams to align campaign strategies and ensure client satisfaction.
Analyze data, prepare campaign reports, and communicate findings to clients to support ongoing business growth.
Customer Success Manager Qualifications:
Bachelor's degree in Sales, Advertising, Marketing, or Business.
At least 3 years of experience in digital media planning and/or buying.
Strong knowledge of industry metrics and advertising ecosystems.
Excellent customer service skills with the ability to translate client needs into effective recommendations.
Proficiency in Excel, PowerPoint, CRMs, OMSs, ad servers, and related digital media tools.
Perks and Benefits:
Medical, Dental, and Vision Insurance.
Life Insurance.
401(k) Program.
Commuter Benefit.
eLearning and Ongoing Training.
Education Reimbursement.
Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
Engagement Manager
Boston, MA jobs
Job Title
Manager - Strategy & Analytics
Cartesian is a specialist consulting firm with over 35 years of experience serving the global telecommunications, media, and technology (TMT) sectors. We partner with clients worldwide to design and implement practical strategies, data-driven transformations, and technology solutions that drive growth and operational efficiency. Our expertise spans analytics, strategy, technical services, content security, and management consulting.
Our Strategy & Analytics team partners with companies and investors in the technology, media, and telecommunications (TMT) sector to uncover opportunities and drive performance. We combine strategic thinking, deep data insights, and technical expertise to tackle critical challenges across our clients' organizations. Our work spans branding and marketing strategy, sales optimization, operational efficiency, policy and regulatory analysis, financial modeling, data science, and more. We're a team of smart, curious, and collaborative individuals from diverse backgrounds, united by a shared passion for solving complex, ambiguous problems in an ever-evolving world.
Role Overview
We are seeking a Manager to join our talented team! As a Manager at Cartesian, you will be responsible for leading engagements that drive value and growth for our clients. We're looking for candidates who are highly motivated, entrepreneurial and intellectually curious. You will lead end-to-end engagements with team of 2-5 consultants, and you will be responsible for client management, workstream definition and oversight, analysis structuring, research planning/execution, strategy definition, as well as creating deliverables for internal and external clients - All in a in a fast-paced, collaborative environment!
What You'll Bring
5-8 years of relevant consulting experience, with at least 1-2 years successfully overseeing impactful engagements with strategy/analytics themes
A strong interest in the communications, media, and technology sectors
A proven track record of navigating complex/ambiguous problems to develop thoughtful/innovative solutions that are aligned with client objectives
A passion for working with large datasets to inform recommendations
An ability to break down complicated ideas, processes, and data into intuitive visual frameworks
Strong written, verbal, and presentation skills, and a natural ability to build and tell compelling executive narratives, while maintaining a strong command of the underlying detail
A self-starter drive to proactively set priorities and execute them in a fast-paced entrepreneurial environment
Demonstrated success managing and mentoring consultants/analysts
Experience overseeing teams that use a range of data tools/languages to conduct/automate analysis and derive insights (e.g., Alteryx, SQL, QGIS, Python, R, Tableau, Qlik, etc.)
MBA preferred, but not required
Additional Skills We Value
Corporate strategy development
Business case development and financial analysis
Market/competitive analysis and opportunity prioritization
Sales and marketing optimization
Product and customer analytics
Qualitative/quantitative primary market research
Machine learning, predictive modeling, and geospatial analytics
Communications networks, including technology, design, and engineering
Data process design and automation
What We Offer
- Competitive compensation and performance-based bonuses
- Learning & development programs and mentorship
- Exposure to high-impact projects
- Volunteer events that support giving back to our local communities
- Weekly company-sponsored team social
- Annual summer party, holiday party, and other fun events
Employment Type
Full-time | Hybrid | Boston, MA
This position has low travel requirements for most engagements; however, this can vary depending on client needs.
Compensation
The expected salary range for this position is $155,000-210,000 USD annually, depending on experience, and skills. In addition to base salary, employees are eligible for a performance-based bonus and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and professional development opportunities.
Cartesian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not tolerate discrimination or harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, or any other characteristic protected by applicable federal, state, or local law.
Engagement Manager -Decision Science
San Jose, CA jobs
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Engagement Manager -Decision Science
Santa Rosa, CA jobs
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Engagement Manager -Decision Science
San Francisco, CA jobs
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Engagement Manager -Decision Science
Fremont, CA jobs
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Client Engagement Manager
Cupertino, CA jobs
Vendor Project Manager/Client Engagement Manager - R&D
A position is available for a Client Engagement Manager responsible for overseeing all aspects of consultant care at a technology client site in Silicon Valley. Responsibilities include onboarding/offboarding, performance management, project oversight, strategic planning, and consultant engagement. Help drive innovation, retention, and operational excellence in a fast-paced environment!
Position Overview:
The Client Engagement Manager is responsible for managing all aspects of client engagement and consultant care at client sites in Silicon Valley, with a focus on delivering superior service, driving operational excellence, and supporting strategic initiatives. This role requires strong leadership, organizational skills, and experience in the R&D industry to ensure successful project delivery and continuous improvement.
Leadership & Team Management
Lead and inspire cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
Mentor and guide consultants through onboarding, performance management, and career development.
Facilitate regular team meetings, orientations, and training sessions to ensure alignment and knowledge sharing.
Client Engagement & Relationship Management
Serve as the primary point of contact for client managers, ensuring clear communication and effective resolution of issues.
Manage onboarding and offboarding processes, including in-person and virtual welcomes, equipment setup, and site access.
Liaise with clients to address escalations and deliver work outlined in Statements of Work (SOW).
Project & Performance Management
Oversee project planning, execution, and delivery, ensuring milestones and client expectations are met.
Monitor supplier and consultant performance, providing regular status reports and visibility into project progress.
Operational Excellence & Organization
Create and maintain consultant trackers, playbooks, and documentation to support efficient operations.
Approve and monitor timecards, overtime, and time-off requests.
Organize consultant care activities, recognition programs, and social events (both in-person and virtual).
Strategic Planning
Collaborate with sales, operations, recruiting, and account management teams to support strategic initiatives and share insights from consultant interactions.
Facilitate training through Kforce Learning, with a focus on R&D best practices and innovation.
Document and analyze prevalent issues among consultants, driving process improvements and knowledge transfer within the client environment.
Collaborate with Kforce Consulting Solutions (KCS)/Delivery Performance (DP) to ensure services outlined in the SOW are delivered.
Work with team lead to deliver regular status updates to provide visibility into project progress.
Collaborate with clients and teams to find ways to improve efficiency and processes.
Background Requirements
Technology background with familiarity in software and hardware systems.
Demonstrated experience in hardware and product development lifecycle, from concept through design, prototyping, testing, and production.
Ability to translate technical requirements into business solutions and manage technical teams effectively.
Experience working in fast-paced, technology-driven environments with a focus on continuous improvement and efficiency.
Candidate must be able to be onsite 5 days a week in Silicon Valley
Engagement Manager -Decision Science
Sonoma, CA jobs
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Customer Success Manager
Rogers, AR jobs
Job Title: Customer Success Manager (SaaS)
Please apply ONLY if -
1) You have work experience in the CPG (Consumer Packaged Goods) industry.
2) If you are located in Northwest Arkansas.
Position Overview:
We are seeking an experienced and proactive Customer Success Manager to join our growing SaaS organization. This role bridges customer success, project communication, and account management-ensuring every customer receives exceptional value, clear communication, and a trusted partnership that drives business outcomes.
Responsibilities:
Customer Relationship Management:
Serve as the primary point of contact for assigned accounts, building trusted relationships and ensuring alignment between customer goals and our product capabilities.
Customer Communication:
Lead proactive communication with customers regarding project updates, deliverables, timelines, and any issues that may arise-ensuring customers always feel informed and supported.
Issue Management & Escalation:
Anticipate and address customer concerns early, coordinating across internal teams to resolve challenges swiftly and transparently.
Account Strategy & Growth:
Develop a deep understanding of each customer's business objectives, KPIs, and success criteria. Identify opportunities for product adoption, expansion, and value realization.
Task & Priority Management:
Translate customer needs into clear internal priorities, working with project and support teams to ensure timely and accurate execution.
Customer Health Monitoring:
Track account health metrics (usage, engagement, satisfaction) and take action to improve outcomes and retention.
Formal Business Reviews:
Lead structured business reviews-including Quarterly Business Reviews (QBRs) and executive sponsor updates-to communicate progress, demonstrate value, and align future priorities.
Renewals & Retention:
Support renewal processes by demonstrating ROI, reinforcing customer value, and ensuring long-term satisfaction.
Qualifications:
3-5 years of experience in account management, customer success, or relationship management, preferably in a SaaS or technology-driven environment.
3-5 years of experience in CPG in sales, category, insights, or related retail team customer-facing role is a MUST-HAVE requirement.
Strong communication, organizational, and problem-solving skills.
Proven ability to manage multiple priorities and stakeholders with professionalism and clarity.
A customer-first mindset with a passion for delivering exceptional experiences.
Ability to understand technical concepts and translate them into business value for customers.
Must be able to work on-site at our Rogers, AR office on a regular basis.
Preferred Skills
Experience working with cross-functional teams (Engineering, BI Development, Sales, Support, Implementation).
Background in managing enterprise or mid-market accounts.
Confidence leading customer meetings, QBRs, and executive-level discussions.
Strong analytical and reporting skills to track account performance and customer outcomes.
Experience in a similar role with a 3rd party brokerage/agency.
Success in This Role Looks Like
Customers feel informed, valued, and confident in their partnership.
Issues are identified early and managed proactively.
Internal teams are aligned around clear priorities and customer objectives.
Accounts show consistent growth in adoption, satisfaction, and renewal.
Customer Experience Manager St Louis
Saint Louis, MO jobs
Job Title: Mgr, Customer Experience
Hourly Rate: USD $33.65
Onsite/Remote: 100% Onsite
Responsibilities:
The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience Manager will:
Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division
Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT)
Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey
Translate complex data insights into clear, actionable recommendations for cross-functional teams
Collaborate closely with other functions to ensure customer pain points are prioritized
Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience
Manage, monitor and measure the performance of queues and processes
Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training
Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
Support, recommend and implement technology initiatives
Routinely review staff performance of key metrics and work with staff daily to improve performance
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
Management experience in a Call Center Environment with proven strong customer service skills
Ability to work with call monitoring tools/software
Demonstrated success with pipeline management
Financial Services and mortgage industry experience required
Strong understanding of applicable Federal, State and Local mortgage regulations
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Engagement Manager - Biotech
San Jose, CA jobs
We're supporting a fast-growing company developing advanced AI-driven laboratory automation systems who are looking for an Engagement Manager to bridge deep scientific expertise with strategic, executive-level engagement. This organisation is building intelligent robotics platforms that dramatically increase experimental throughput for life-science R&D teams, and they're looking for someone who thrives in high-ownership environments and wants to contribute to an ambitious mission in biotech and automation.
This would be a full time, onsite position in SF with relocation packages available. Travel is required, up to 25% - 50% to major biopharma hubs such as Boston, San Diego, Seattle, and around SF.
Key Responsibilities:
Own the full customer lifecycle from pre-sales engagement through deployment and post-deployment expansion, serving as the primary liaison to senior scientific and pharmaceutical stakeholders.
Embed with customer teams to map workflow bottlenecks, define requirements, and develop deployment plans with clear technical deliverables and success metrics.
Manage multiple customer programs simultaneously, coordinating across internal engineering, product, and operations teams to ensure timely, high-quality delivery.
Develop and measure customer success KPIs, using insights to shape scalable playbooks and influence product direction.
Navigate comfortably between high-level strategic discussions with VP/C-suite leadership and hands-on workflow details with lab scientists, articulating technical concepts in terms of business value.
Key Qualifications:
Strong technical foundation in biological or life sciences, including 2+ years of wet-lab research experience and an understanding of end-to-end pharma R&D workflows.
3+ years of customer-facing experience in management consulting (MBB/LEK preferred), biotech/pharma business development, or technical deployment roles requiring executive-level communication.
Demonstrated success leading complex customer engagements with rapid decision cycles, multi-layer stakeholder management, and cross-functional coordination.
Excellent communication skills with the ability to interface credibly with both scientific and business audiences.
Startup mindset with strong ownership, comfort operating in ambiguity, and willingness to work onsite 5 days per week in San Francisco with 25-50% travel to major biopharma hubs.
Bonus: experience in early-stage startups; exposure to robotics, hardware, or software engineering teams.
By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice ***********************************************************************************************
Engagement Manager - Biotech
Santa Rosa, CA jobs
We're supporting a fast-growing company developing advanced AI-driven laboratory automation systems who are looking for an Engagement Manager to bridge deep scientific expertise with strategic, executive-level engagement. This organisation is building intelligent robotics platforms that dramatically increase experimental throughput for life-science R&D teams, and they're looking for someone who thrives in high-ownership environments and wants to contribute to an ambitious mission in biotech and automation.
This would be a full time, onsite position in SF with relocation packages available. Travel is required, up to 25% - 50% to major biopharma hubs such as Boston, San Diego, Seattle, and around SF.
Key Responsibilities:
Own the full customer lifecycle from pre-sales engagement through deployment and post-deployment expansion, serving as the primary liaison to senior scientific and pharmaceutical stakeholders.
Embed with customer teams to map workflow bottlenecks, define requirements, and develop deployment plans with clear technical deliverables and success metrics.
Manage multiple customer programs simultaneously, coordinating across internal engineering, product, and operations teams to ensure timely, high-quality delivery.
Develop and measure customer success KPIs, using insights to shape scalable playbooks and influence product direction.
Navigate comfortably between high-level strategic discussions with VP/C-suite leadership and hands-on workflow details with lab scientists, articulating technical concepts in terms of business value.
Key Qualifications:
Strong technical foundation in biological or life sciences, including 2+ years of wet-lab research experience and an understanding of end-to-end pharma R&D workflows.
3+ years of customer-facing experience in management consulting (MBB/LEK preferred), biotech/pharma business development, or technical deployment roles requiring executive-level communication.
Demonstrated success leading complex customer engagements with rapid decision cycles, multi-layer stakeholder management, and cross-functional coordination.
Excellent communication skills with the ability to interface credibly with both scientific and business audiences.
Startup mindset with strong ownership, comfort operating in ambiguity, and willingness to work onsite 5 days per week in San Francisco with 25-50% travel to major biopharma hubs.
Bonus: experience in early-stage startups; exposure to robotics, hardware, or software engineering teams.
By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice ***********************************************************************************************
Engagement Manager - Biotech
San Francisco, CA jobs
We're supporting a fast-growing company developing advanced AI-driven laboratory automation systems who are looking for an Engagement Manager to bridge deep scientific expertise with strategic, executive-level engagement. This organisation is building intelligent robotics platforms that dramatically increase experimental throughput for life-science R&D teams, and they're looking for someone who thrives in high-ownership environments and wants to contribute to an ambitious mission in biotech and automation.
This would be a full time, onsite position in SF with relocation packages available. Travel is required, up to 25% - 50% to major biopharma hubs such as Boston, San Diego, Seattle, and around SF.
Key Responsibilities:
Own the full customer lifecycle from pre-sales engagement through deployment and post-deployment expansion, serving as the primary liaison to senior scientific and pharmaceutical stakeholders.
Embed with customer teams to map workflow bottlenecks, define requirements, and develop deployment plans with clear technical deliverables and success metrics.
Manage multiple customer programs simultaneously, coordinating across internal engineering, product, and operations teams to ensure timely, high-quality delivery.
Develop and measure customer success KPIs, using insights to shape scalable playbooks and influence product direction.
Navigate comfortably between high-level strategic discussions with VP/C-suite leadership and hands-on workflow details with lab scientists, articulating technical concepts in terms of business value.
Key Qualifications:
Strong technical foundation in biological or life sciences, including 2+ years of wet-lab research experience and an understanding of end-to-end pharma R&D workflows.
3+ years of customer-facing experience in management consulting (MBB/LEK preferred), biotech/pharma business development, or technical deployment roles requiring executive-level communication.
Demonstrated success leading complex customer engagements with rapid decision cycles, multi-layer stakeholder management, and cross-functional coordination.
Excellent communication skills with the ability to interface credibly with both scientific and business audiences.
Startup mindset with strong ownership, comfort operating in ambiguity, and willingness to work onsite 5 days per week in San Francisco with 25-50% travel to major biopharma hubs.
Bonus: experience in early-stage startups; exposure to robotics, hardware, or software engineering teams.
By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice ***********************************************************************************************
Engagement Manager - Biotech
Fremont, CA jobs
We're supporting a fast-growing company developing advanced AI-driven laboratory automation systems who are looking for an Engagement Manager to bridge deep scientific expertise with strategic, executive-level engagement. This organisation is building intelligent robotics platforms that dramatically increase experimental throughput for life-science R&D teams, and they're looking for someone who thrives in high-ownership environments and wants to contribute to an ambitious mission in biotech and automation.
This would be a full time, onsite position in SF with relocation packages available. Travel is required, up to 25% - 50% to major biopharma hubs such as Boston, San Diego, Seattle, and around SF.
Key Responsibilities:
Own the full customer lifecycle from pre-sales engagement through deployment and post-deployment expansion, serving as the primary liaison to senior scientific and pharmaceutical stakeholders.
Embed with customer teams to map workflow bottlenecks, define requirements, and develop deployment plans with clear technical deliverables and success metrics.
Manage multiple customer programs simultaneously, coordinating across internal engineering, product, and operations teams to ensure timely, high-quality delivery.
Develop and measure customer success KPIs, using insights to shape scalable playbooks and influence product direction.
Navigate comfortably between high-level strategic discussions with VP/C-suite leadership and hands-on workflow details with lab scientists, articulating technical concepts in terms of business value.
Key Qualifications:
Strong technical foundation in biological or life sciences, including 2+ years of wet-lab research experience and an understanding of end-to-end pharma R&D workflows.
3+ years of customer-facing experience in management consulting (MBB/LEK preferred), biotech/pharma business development, or technical deployment roles requiring executive-level communication.
Demonstrated success leading complex customer engagements with rapid decision cycles, multi-layer stakeholder management, and cross-functional coordination.
Excellent communication skills with the ability to interface credibly with both scientific and business audiences.
Startup mindset with strong ownership, comfort operating in ambiguity, and willingness to work onsite 5 days per week in San Francisco with 25-50% travel to major biopharma hubs.
Bonus: experience in early-stage startups; exposure to robotics, hardware, or software engineering teams.
By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice ***********************************************************************************************
Customer Care Manager - In Office
Ballinger, TX jobs
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Care Manager - In Office
Milford, TX jobs
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Care Manager - In Office
Georgetown, TX jobs
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Care Manager - In Office
Oglesby, TX jobs
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.