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Finance Management Analyst jobs at Pwc - 28 jobs

  • AML Senior Analyst with German | Financial Crime Unit

    PwC 4.8company rating

    Finance management analyst job at Pwc

    PwC Poland's Financial Crime Unit (FCU) team is composed of 1300 specialists who provide consulting services and operational support to global financial institutions in the area of Anti-Money Laundering, Risk, Regulatory, ESG, and other financial services. We are PwC's multi-competency center, bringing together top experts in Anti-Money Laundering (AML) - an area of financial services that focuses on preventing the introduction of illegal funds into a legitimate financial system. Institutions operating within the modern financial system face many challenges, such as money laundering attempts, the spread of organized crime, and the fight against terrorist financing. These are the institutions that seek assistance from us - PwC Financial Crime Unit. We are looking for: AML Senior Analyst with German Your future role: * Gathering and analyzing documentation according to the requirements, * Analyzing clients data to create KYC profiles and evaluate AML risk ratings, * Acting in accordance with policies and guidelines, * Performing research via internal and external sources, * Working on client projects delivered in Poland and abroad, * Supporting junior staff on project work environment. Apply if you have: * At least one year of experience in a corporate environment, * An ability to speak German fluently, * An ability to speak English communicatively, * Strong analytical and problem-solving skills, * An ability to meet deadlines and reach targets, * A university degree, * An ability to work independently in a project environment. Nice to have: * Prior experience in the area of AML, KYC, TM, FATCA, * Proficiency in other European languages. By joining us you gain: * Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave, * Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC (Internal AML Certification) and conversations with native speaker, * Medical and wellbeing program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice, * Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, * 3 paid hours for volunteering per month, * additional paid Birthday Day off, * And when you start enjoying PwC as much as we do, you may recommend your friend to work with us. Recruitment process: * CV verification, * HC screening phone call, * Case study, * Interview, * Language level verification. If you are interested in this position, please upload your CV in English. If you have additional questions, please contact us: pl_mso_************** Please note that we do not collect resumes in our inbox. Your personal data will be processed for recruitment purposes by PwC Business Services spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy. #LI-JC1
    $69k-88k yearly est. Auto-Apply 60d+ ago
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  • Epic eConsult Analyst

    Deloitte 4.7company rating

    Columbus, OH jobs

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic eConsult Analyst - Project Delivery Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 28.02.2026. Work you'll do/Responsibilities As a Project Delivery Specialist II (PDS II) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. * Epic Orders, Ambulatory and MyChart analysts implementing and supporting eConsults. * Including the maintenance support across client regions. Registry development, reporting, upgrade and release management. * Work the implementation team to plan and complete build, implement end-to-end Epic * Work command center shifts to investigate during go-live, document, and resolve break-fix tickets. * Conduct and document root cause analysis. Complete any assigned system maintenance. * Deeply experienced Epic analyst to work implementation , build and strong experience with SDLC for Epic. * Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management * Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required * Current certification in Epic analysts with EpicCare Ambulatory, MyChart, or Orders certification, * 5+ years of experience in build and configuration experience in an implementation project with eConsults. * 5+ years of experience in telehealth and the full cycle referral process to build, implement and optimize InBasket distribution schemes * Visit navigators creation and condition to appear for eConsults, send Charts to Specialist for provider response to messages, creation of procedure records for eConsult visits and reporting * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Hospital or Clinic operations experience * Additional Epic Certifications * ITIL process knowledge * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 - $130,500 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: [1] ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 317250 Job ID 317250
    $97.9k-130.5k yearly 9d ago
  • Financial Analyst, GPS

    Deloitte 4.7company rating

    Columbus, OH jobs

    Are you a passionate about innovation, solving complex business challenges, and driving real impact in the marketplace? Do you thrive in a collaborative environment that challenges the status quo and fosters bold thinking? If so, Deloitte's GPS Financial Planning & Analysis (GPS Enabling Areas) team might be the perfect place for you! Recruiting for this role ends on February 1st, 2026. Work You'll Do As a Financial Analyst, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Additionally, you will: * Serve as trusted business advisor to Offering Portfolio (OP) leaders by analyzing & presenting data and sharing insights and recommendations to help guide decision making * Support the development of OP Plans, Forecasts and scenario modeling * Participate in strategy development and risk management with OP leadership * Engage in business-wide financial activities to support operations, drive transformation, and fulfill deliverables across the matrixed organization * Support cross-business activities and ad hoc analyses where needed The Team The GPS FP&A organization provides specialized finance-related services in support of the business leaders of the firm. Deloitte's FP&A team delivers high-impact FP&A activities at scale, leveraging next-generation FP&A tools and methodologies while developing leading-practice future-state strategies. Required Qualifications * Bachelor's degree in Finance or similar quantitative subject * 1+ years of relevant financial analysis experience, preferably in a professional services firm * 1+ years of experience with SAP Analysis for Office, SAP Business Client and other financial applications * 1+ years of experience in MS Excel, PowerPoint and Word * Must be able to work with a team that is primarily based in east coast time * Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Qualifications * Familiarity with government contracts * Familiarity with a matrix organizational structure * Professional services financial experience * Experience working with offshore and remote teams * Willingness to learn & utilize available technology tools (e.g., Sidekick, Copilot) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900 to $95,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 319221 Job ID 319221
    $51.9k-95.5k yearly 9d ago
  • Financial Analyst, GPS

    Deloitte 4.7company rating

    Columbus, OH jobs

    Are you a passionate about innovation, solving complex business challenges, and driving real impact in the marketplace? Do you thrive in a collaborative environment that challenges the status quo and fosters bold thinking? If so, Deloitte's GPS Financial Planning & Analysis (GPS Enabling Areas) team might be the perfect place for you! Recruiting for this role ends on February 1st, 2026. Work You'll Do As a Financial Analyst, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Additionally, you will: + Serve as trusted business advisor to Offering Portfolio (OP) leaders by analyzing & presenting data and sharing insights and recommendations to help guide decision making + Support the development of OP Plans, Forecasts and scenario modeling + Participate in strategy development and risk management with OP leadership + Engage in business-wide financial activities to support operations, drive transformation, and fulfill deliverables across the matrixed organization + Support cross-business activities and ad hoc analyses where needed The Team The GPS FP&A organization provides specialized finance-related services in support of the business leaders of the firm. Deloitte's FP&A team delivers high-impact FP&A activities at scale, leveraging next-generation FP&A tools and methodologies while developing leading-practice future-state strategies. Required Qualifications + Bachelor's degree in Finance or similar quantitative subject + 1+ years of relevant financial analysis experience, preferably in a professional services firm + 1+ years of experience with SAP Analysis for Office, SAP Business Client and other financial applications + 1+ years of experience in MS Excel, PowerPoint and Word + Must be able to work with a team that is primarily based in east coast time + Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Qualifications + Familiarity with government contracts + Familiarity with a matrix organizational structure + Professional services financial experience + Experience working with offshore and remote teams + Willingness to learn & utilize available technology tools (e.g., Sidekick, Copilot) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900 to $95,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $51.9k-95.5k yearly 47d ago
  • Customer Experience Management Consultant, Qualtrics/Medallia

    Deloitte 4.7company rating

    Columbus, OH jobs

    Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180
    $84.4k-155.4k yearly 11d ago
  • Customer Experience Management Consultant, Qualtrics/Medallia

    Deloitte 4.7company rating

    Columbus, OH jobs

    Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. + Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting on progress, timelines, and deliverables. + Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. + Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. + Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). + Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: + Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. + Excellent communication skills for engaging with both technical and executive stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with cloud data solutions or dashboarding platforms. + Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $84.4k-155.4k yearly 60d+ ago
  • Operations Management Analyst

    Booz Allen Hamilton Inc. 4.9company rating

    Wright-Patterson Air Force Base, OH jobs

    The Opportunity: Serve as the primary point of contact for organizational operations management (OM) as an Operations Management Analyst. Ensure seamless day-to-day operations, identify and resolve issues, and support compliance and efficiency across multiple functional areas. Serve as the OM point-of-contact for the organization. Coordinate with internal teams and external agencies such as base facilities, personnel, security, IT support, foreign disclosure, travel, and public affairs. Identify, analyze, and evaluate operational issues using trend data and organizational knowledge. Provide recommendations for unresolved problems and follow up on corrective actions. Train staff on proper submission and tracking of packages in Microsoft SharePoint and SOCCER systems. Ensure timely completion of OM suspenses, staff packages, operating instructions, and awards. Conduct self-inspections and prepare detailed reports with corrective actions. Monitor activities for compliance with regulations, directives, and policies. Meet with key stakeholders to assess satisfaction, explain policies, and resolve issues. Maintain effective relationships with senior leadership, DoD agencies, and other organizations. Track manning, prepare organizational charts, manage files and forms, process classified or unclassified mail, and prepare correspondence. Assist with ordering office supplies and maintaining inventory lists. Support the development and publication of program documentation, plans, directives, reports, and briefings. Maintain master files and tracking systems for program data and deficiencies. Support special initiatives, perform research, and prepare detailed responses. You Have: * 12+ years of experience in operations management principles and compliance requirements * Experience with Microsoft SharePoint, SOCCER, AFRIMS, RMIS, and SIP systems * Ability to manage classified and unclassified materials securely * Ability to travel up to 25% of the time * Secret clearance * Bachelor's degree Nice If You Have: * Experience working with DoD agencies or military organizations * Experience with regulatory compliance and quality improvement processes * Possession of excellent communication, analytical, and problem-solving skills Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. * If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. * If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
    $86.8k-198k yearly Auto-Apply 6d ago
  • Financial Analyst, GPS

    Deloitte 4.7company rating

    Cincinnati, OH jobs

    Are you a passionate about innovation, solving complex business challenges, and driving real impact in the marketplace? Do you thrive in a collaborative environment that challenges the status quo and fosters bold thinking? If so, Deloitte's GPS Financial Planning & Analysis (GPS Enabling Areas) team might be the perfect place for you! Recruiting for this role ends on February 1st, 2026. Work You'll Do As a Financial Analyst, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Additionally, you will: + Serve as trusted business advisor to Offering Portfolio (OP) leaders by analyzing & presenting data and sharing insights and recommendations to help guide decision making + Support the development of OP Plans, Forecasts and scenario modeling + Participate in strategy development and risk management with OP leadership + Engage in business-wide financial activities to support operations, drive transformation, and fulfill deliverables across the matrixed organization + Support cross-business activities and ad hoc analyses where needed The Team The GPS FP&A organization provides specialized finance-related services in support of the business leaders of the firm. Deloitte's FP&A team delivers high-impact FP&A activities at scale, leveraging next-generation FP&A tools and methodologies while developing leading-practice future-state strategies. Required Qualifications + Bachelor's degree in Finance or similar quantitative subject + 1+ years of relevant financial analysis experience, preferably in a professional services firm + 1+ years of experience with SAP Analysis for Office, SAP Business Client and other financial applications + 1+ years of experience in MS Excel, PowerPoint and Word + Must be able to work with a team that is primarily based in east coast time + Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Qualifications + Familiarity with government contracts + Familiarity with a matrix organizational structure + Professional services financial experience + Experience working with offshore and remote teams + Willingness to learn & utilize available technology tools (e.g., Sidekick, Copilot) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900 to $95,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $51.9k-95.5k yearly 47d ago
  • Financial Analyst, GPS

    Deloitte 4.7company rating

    Cincinnati, OH jobs

    Are you a passionate about innovation, solving complex business challenges, and driving real impact in the marketplace? Do you thrive in a collaborative environment that challenges the status quo and fosters bold thinking? If so, Deloitte's GPS Financial Planning & Analysis (GPS Enabling Areas) team might be the perfect place for you! Recruiting for this role ends on February 1st, 2026. Work You'll Do As a Financial Analyst, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Additionally, you will: * Serve as trusted business advisor to Offering Portfolio (OP) leaders by analyzing & presenting data and sharing insights and recommendations to help guide decision making * Support the development of OP Plans, Forecasts and scenario modeling * Participate in strategy development and risk management with OP leadership * Engage in business-wide financial activities to support operations, drive transformation, and fulfill deliverables across the matrixed organization * Support cross-business activities and ad hoc analyses where needed The Team The GPS FP&A organization provides specialized finance-related services in support of the business leaders of the firm. Deloitte's FP&A team delivers high-impact FP&A activities at scale, leveraging next-generation FP&A tools and methodologies while developing leading-practice future-state strategies. Required Qualifications * Bachelor's degree in Finance or similar quantitative subject * 1+ years of relevant financial analysis experience, preferably in a professional services firm * 1+ years of experience with SAP Analysis for Office, SAP Business Client and other financial applications * 1+ years of experience in MS Excel, PowerPoint and Word * Must be able to work with a team that is primarily based in east coast time * Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Qualifications * Familiarity with government contracts * Familiarity with a matrix organizational structure * Professional services financial experience * Experience working with offshore and remote teams * Willingness to learn & utilize available technology tools (e.g., Sidekick, Copilot) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900 to $95,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 319221 Job ID 319221
    $51.9k-95.5k yearly 9d ago
  • Financial Analyst, GPS

    Deloitte 4.7company rating

    Cleveland, OH jobs

    Are you a passionate about innovation, solving complex business challenges, and driving real impact in the marketplace? Do you thrive in a collaborative environment that challenges the status quo and fosters bold thinking? If so, Deloitte's GPS Financial Planning & Analysis (GPS Enabling Areas) team might be the perfect place for you! Recruiting for this role ends on February 1st, 2026. Work You'll Do As a Financial Analyst, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Additionally, you will: + Serve as trusted business advisor to Offering Portfolio (OP) leaders by analyzing & presenting data and sharing insights and recommendations to help guide decision making + Support the development of OP Plans, Forecasts and scenario modeling + Participate in strategy development and risk management with OP leadership + Engage in business-wide financial activities to support operations, drive transformation, and fulfill deliverables across the matrixed organization + Support cross-business activities and ad hoc analyses where needed The Team The GPS FP&A organization provides specialized finance-related services in support of the business leaders of the firm. Deloitte's FP&A team delivers high-impact FP&A activities at scale, leveraging next-generation FP&A tools and methodologies while developing leading-practice future-state strategies. Required Qualifications + Bachelor's degree in Finance or similar quantitative subject + 1+ years of relevant financial analysis experience, preferably in a professional services firm + 1+ years of experience with SAP Analysis for Office, SAP Business Client and other financial applications + 1+ years of experience in MS Excel, PowerPoint and Word + Must be able to work with a team that is primarily based in east coast time + Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Qualifications + Familiarity with government contracts + Familiarity with a matrix organizational structure + Professional services financial experience + Experience working with offshore and remote teams + Willingness to learn & utilize available technology tools (e.g., Sidekick, Copilot) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900 to $95,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $51.9k-95.5k yearly 47d ago
  • Financial Analyst, GPS

    Deloitte 4.7company rating

    Cleveland, OH jobs

    Are you a passionate about innovation, solving complex business challenges, and driving real impact in the marketplace? Do you thrive in a collaborative environment that challenges the status quo and fosters bold thinking? If so, Deloitte's GPS Financial Planning & Analysis (GPS Enabling Areas) team might be the perfect place for you! Recruiting for this role ends on February 1st, 2026. Work You'll Do As a Financial Analyst, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Additionally, you will: * Serve as trusted business advisor to Offering Portfolio (OP) leaders by analyzing & presenting data and sharing insights and recommendations to help guide decision making * Support the development of OP Plans, Forecasts and scenario modeling * Participate in strategy development and risk management with OP leadership * Engage in business-wide financial activities to support operations, drive transformation, and fulfill deliverables across the matrixed organization * Support cross-business activities and ad hoc analyses where needed The Team The GPS FP&A organization provides specialized finance-related services in support of the business leaders of the firm. Deloitte's FP&A team delivers high-impact FP&A activities at scale, leveraging next-generation FP&A tools and methodologies while developing leading-practice future-state strategies. Required Qualifications * Bachelor's degree in Finance or similar quantitative subject * 1+ years of relevant financial analysis experience, preferably in a professional services firm * 1+ years of experience with SAP Analysis for Office, SAP Business Client and other financial applications * 1+ years of experience in MS Excel, PowerPoint and Word * Must be able to work with a team that is primarily based in east coast time * Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred Qualifications * Familiarity with government contracts * Familiarity with a matrix organizational structure * Professional services financial experience * Experience working with offshore and remote teams * Willingness to learn & utilize available technology tools (e.g., Sidekick, Copilot) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,900 to $95,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see ************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 319221 Job ID 319221
    $51.9k-95.5k yearly 9d ago
  • Cyber Triage and Forensics - Junior Analyst

    EY 4.7company rating

    Cleveland, OH jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Today's world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. **The opportunity** Cyber Triage and Forensics (CTF) - The Cyber Defense Response Center is responsible for monitoring and detecting information security events that could adversely impact EY information assets and resources. Its mission is aligned with the both the incident response and attack lifecycles A qualified candidate will have the opportunity to work with highly talent Cyber security experts to learn and develop new skills. Candidate will be exposed to many technologies and security tools whilst working with EY as well as career growth opportunity. CTF do provide training to analysts. **Your key responsibilities** + Perform front line accurate and precise real-time monitoring and analysis correlation of logs/alerts from a multitude of security devices with a focus on the determination of what was said as events constitute security incidents. + They will work multi-functionally to detect and respond to information security incidents, develop, maintain, and follow procedures for security event alerting, and participate in security investigations. + The CTF Analyst I must be competent to work at a technical level, be capable of identifying threats and vectors that cause security events and be able to follow defined procedures for mitigating said threats. **Skills and attributes for success** + How to respond to network, cloud and host based security events + Ability to participate in detecting, investigating, and resolving security events + Capable of working independently + Identify and propose areas for improvement within the Cyber Triage and Forensics + Good interpersonal skills **To qualify for the role you must have** Bachelors in Computer Science, Information Systems, Engineering or 2 - 3 years of related work experience. **Experience:** + Minimum of 1-2 years of experience in one or more of the following: + Working in a Security Monitoring/Security Operations Center environment (SOC) + Experience investigating security events, threats and/or vulnerabilities + Demonstrate incident handling ability + Demonstrate ability to analysis log output from various devices + Understanding of electronic investigation and log correlation + Proficiency with the latest intrusion detection platforms + Working knowledge of Windows systems administration (Including AD) and/or Linux. **Ideally, you'll also have** + Information Security Principles, Technologies, and Practices + Proven experience with multiple security event detection platforms + Thorough understanding of TCP/IP + Demonstrated integrity in a professional environment + Good social, communication and technical writing skills + Comfortable navigating and troubleshooting Windows system issues + Desired Certifications - Any Security Certifications **What we look for** Under limited supervision the CTF (Cyber Triage and Forensics) Analyst I will report to the CTF Global Service Manager. The CTF Analyst I will perform tasks including monitoring, research, classification and analysis of security events that occur on the network or endpoint. The CTF Analyst I should have familiarity with the principles of network and endpoint security, current threat and attack trends, a basic understanding of the OSI model, cloud security, and have a working knowledge of defense in depth strategies. **What we offer you** The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $60,400 to $109,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $72,500 to $124,500 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $72.5k-124.5k yearly 60d+ ago
  • Operations Management Analyst

    Booz Allen Hamilton 4.9company rating

    Ada, OH jobs

    The Opportunity: Serve as the primary point of contact for organizational operations management (OM) as an Operations Management Analyst. Ensure seamless day-to-day operations, identify and resolve issues, and support compliance and efficiency across multiple functional areas. Serve as the OM point-of-contact for the organization. Coordinate with internal teams and external agencies such as base facilities, personnel, security, IT support, foreign disclosure, travel, and public affairs. Identify, analyze, and evaluate operational issues using trend data and organizational knowledge. Provide recommendations for unresolved problems and follow up on corrective actions. Train staff on proper submission and tracking of packages in Microsoft SharePoint and SOCCER systems. Ensure timely completion of OM suspenses, staff packages, operating instructions, and awards. Conduct self-inspections and prepare detailed reports with corrective actions. Monitor activities for compliance with regulations, directives, and policies. Meet with key stakeholders to assess satisfaction, explain policies, and resolve issues. Maintain effective relationships with senior leadership, DoD agencies, and other organizations. Track manning, prepare organizational charts, manage files and forms, process classified or unclassified mail, and prepare correspondence. Assist with ordering office supplies and maintaining inventory lists. Support the development and publication of program documentation, plans, directives, reports, and briefings. Maintain master files and tracking systems for program data and deficiencies. Support special initiatives, perform research, and prepare detailed responses. You Have: 12+ years of experience in operations management principles and compliance requirements Experience with Microsoft SharePoint, SOCCER, AFRIMS, RMIS, and SIP systems Ability to manage classified and unclassified materials securely Ability to travel up to 25% of the time Secret clearance Bachelor's degree Nice If You Have: Experience working with DoD agencies or military organizations Experience with regulatory compliance and quality improvement processes Possession of excellent communication, analytical, and problem-solving skills Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
    $86.8k-198k yearly Auto-Apply 6d ago
  • Customer Experience Management Consultant, Qualtrics/Medallia

    Deloitte 4.7company rating

    Cleveland, OH jobs

    Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180
    $84.4k-155.4k yearly 11d ago
  • Customer Experience Management Consultant, Qualtrics/Medallia

    Deloitte 4.7company rating

    Cleveland, OH jobs

    Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. + Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting on progress, timelines, and deliverables. + Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. + Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. + Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). + Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: + Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. + Excellent communication skills for engaging with both technical and executive stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with cloud data solutions or dashboarding platforms. + Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $84.4k-155.4k yearly 60d+ ago
  • Customer Experience Management Consultant, Qualtrics/Medallia

    Deloitte 4.7company rating

    Cincinnati, OH jobs

    Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration * Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. * Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. * Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy * Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. * Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. * Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery * Manage assigned workstreams, reporting on progress, timelines, and deliverables. * Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. * Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights * Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. * Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). * Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: * Bachelor's degree in business, technology, or related discipline. * Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. * Certifications in Medallia and/or Qualtrics. * 1+ years of basic project management experience (Agile frameworks preferred). * Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: * Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. * Excellent communication skills for engaging with both technical and executive stakeholders. * Experience in client-facing consulting or advisory roles. * Exposure to VOC strategy, customer journey mapping, or analytics program delivery. * Familiarity with cloud data solutions or dashboarding platforms. * Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 315180 Job ID 315180
    $84.4k-155.4k yearly 11d ago
  • Customer Experience Management Consultant, Qualtrics/Medallia

    Deloitte 4.7company rating

    Cincinnati, OH jobs

    Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on December 16, 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics, and engagement solutions. You'll learn from leading practitioners, leverage best-in-class technology (Medallia, Qualtrics, Sprinklr), and develop the cross-functional and technical skills required to manage complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience platforms (Medallia, Qualtrics, Sprinklr) to address unique business needs. + Participate in technical design and build, including integrations, enhancements, and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow, Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps, and actionable roadmaps. + Contribute to client assessments and development of technical/functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey visioning. Project Management & Delivery + Manage assigned workstreams, reporting on progress, timelines, and deliverables. + Collaborate with cross-functional teams (analytics, developers) to drive project execution and ensure high-impact outcomes. + Apply Agile project management principles-helping organize governance, facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time reporting, and analytics suites, including text/speech analytics and sentiment drivers. + Help clients interpret platform data, convert insights into actions, and measure progress (KPI frameworks, NPS improvement, etc.). + Ensure solutions allow stakeholders to make data-driven decisions. The team Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. Qualifications Required: + Bachelor's degree in business, technology, or related discipline. + Experience (2+ years) in hands-on configuration of CX platforms (ex: Medallia, Qualtrics) including leading or participating in at least one full end-to-end implementation. + Certifications in Medallia and/or Qualtrics. + 1+ years of basic project management experience (Agile frameworks preferred). + Experience with API integrations, SSO/OAuth setup, and data transformation (ETL) concepts. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future + Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve Preferred: + Strong problem-solving and analytical skills; comfortable working with sophisticated data sets and deriving actionable insights. + Excellent communication skills for engaging with both technical and executive stakeholders. + Experience in client-facing consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery. + Familiarity with cloud data solutions or dashboarding platforms. + Exposure to REST APIs, JSON/XML data handling, and webhooks/event-driven integrations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #AMC_US All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $84.4k-155.4k yearly 60d+ ago
  • Cleveland - Accounting and Finance Professionals - Senior Associates, Associate Managers & Managers

    The Siegfried Group 4.6company rating

    Cleveland, OH jobs

    The best and the brightest always have choices in the accounting & finance industries. We want you to view your time with Siegfried as an investment in your future that pays dividends along the way. The longer you stay with Siegfried the wider breadth of accounting & finance opportunities and experiences you will gain. No two paths at Siegfried look the same. Apply now to start working with many of the nation's largest corporations on their most important financial and accounting projects of critical strategic significance. Invest your time in tackling unique, challenging, and one-of-a-kind projects inside the walls of Fortune 1000 and other large companies. Initial Public Offering (IPO) readiness, mergers and acquisitions, carve-outs…we have it all and more. Our Firm is interested in hiring accounting and finance professionals - Certified Public Accountants, Accounting Managers, Financial Reporting Managers, Senior Accountants, Audit Managers, Audit Seniors, etc. - who are looking to broaden their skill sets and gain valuable experiences to help enhance their marketability and advance their careers. Take advantage of Siegfried's lucrative incentive plans and competitive base salary, which are part of our Total Compensation Philosophy. Additionally, we offer comprehensive benefit plans, including healthcare/dental/vision, paid vacation/sick time, paid holidays, 401k, profit sharing, allowance for professional development, and more! Professional Attributes High energy and enthusiasm, with a strong commitment to exceeding client expectations. Flexibility and openness to work on a variety of assignments, industries, and roles. Ability to learn quickly, make an immediate impact, and provide value-added service to our clients. Strong communication & interpersonal skills, displaying the ability to connect and build relationships with clients, Firm leadership, & peers. Confidence in professional aptitude and ability to effectively convey skills, knowledge, and qualifications to clients. Team player with a strong desire to be an active, long-term participant in the growth of the local office and Firm overall. Entrepreneurial spirit and belief in the opportunities that Siegfried offers. Interest and passion to get involved in other professional experiences such as Business Development and Recruiting. Skills, Knowledge, and Qualifications Undergraduate degree in accounting or finance External auditors from large CPA firms with 2+ years of experience, including at least one busy season as a senior Combo candidates with external audit and corporate accounting and/or finance experience at a large public corporation are also considered CPA or progression towards, preferred Corporate accounting and/or finance experience at a large public corporation is a plus but not required Excellent analytical, technical, and auditing skills including proficiency in U.S. Generally Accepted Accounting Principles (GAAP) and Financial Accounting Services Board (FASB) rules and standards Strong computer desktop skills required. Advanced Microsoft Excel skills (e.g., macros, pivot tables, etc.) desirable Demonstrated career progression and job stability Learn more about our Total Compensation Philosophy and State Specific Information.
    $57k-86k yearly est. Auto-Apply 60d+ ago
  • Cleveland - Accounting and Finance Professionals - Senior Associates, Associate Managers & Managers

    Siegfried Group 4.6company rating

    Cleveland, OH jobs

    The best and the brightest always have choices in the accounting & finance industries. We want you to view your time with Siegfried as an investment in your future that pays dividends along the way. The longer you stay with Siegfried the wider breadth of accounting & finance opportunities and experiences you will gain. No two paths at Siegfried look the same. Apply now to start working with many of the nation's largest corporations on their most important financial and accounting projects of critical strategic significance. Invest your time in tackling unique, challenging, and one-of-a-kind projects inside the walls of Fortune 1000 and other large companies. Initial Public Offering (IPO) readiness, mergers and acquisitions, carve-outs…we have it all and more. Our Firm is interested in hiring accounting and finance professionals - Certified Public Accountants, Accounting Managers, Financial Reporting Managers, Senior Accountants, Audit Managers, Audit Seniors, etc. - who are looking to broaden their skill sets and gain valuable experiences to help enhance their marketability and advance their careers. Take advantage of Siegfried's lucrative incentive plans and competitive base salary, which are part of our Total Compensation Philosophy. Additionally, we offer comprehensive benefit plans, including healthcare/dental/vision, paid vacation/sick time, paid holidays, 401k, profit sharing, allowance for professional development, and more! Professional Attributes High energy and enthusiasm, with a strong commitment to exceeding client expectations. Flexibility and openness to work on a variety of assignments, industries, and roles. Ability to learn quickly, make an immediate impact, and provide value-added service to our clients. Strong communication & interpersonal skills, displaying the ability to connect and build relationships with clients, Firm leadership, & peers. Confidence in professional aptitude and ability to effectively convey skills, knowledge, and qualifications to clients. Team player with a strong desire to be an active, long-term participant in the growth of the local office and Firm overall. Entrepreneurial spirit and belief in the opportunities that Siegfried offers. Interest and passion to get involved in other professional experiences such as Business Development and Recruiting. Skills, Knowledge, and Qualifications Undergraduate degree in accounting or finance External auditors from large CPA firms with 2+ years of experience, including at least one busy season as a senior Combo candidates with external audit and corporate accounting and/or finance experience at a large public corporation are also considered CPA or progression towards, preferred Corporate accounting and/or finance experience at a large public corporation is a plus but not required Excellent analytical, technical, and auditing skills including proficiency in U.S. Generally Accepted Accounting Principles (GAAP) and Financial Accounting Services Board (FASB) rules and standards Strong computer desktop skills required. Advanced Microsoft Excel skills (e.g., macros, pivot tables, etc.) desirable Demonstrated career progression and job stability Learn more about our Total Compensation Philosophy and State Specific Information.
    $57k-86k yearly est. 60d+ ago
  • AML Senior Analyst with Dutch | Financial Crime Unit

    PwC 4.8company rating

    Finance management analyst job at Pwc

    PwC Poland's Financial Crime Unit (FCU) team is composed of 1300 specialists who provide consulting services and operational support to global financial institutions in the area of Anti-Money Laundering, Risk, Regulatory, ESG, and other financial services. We are PwC's multi-competency center, bringing together top experts in Anti-Money Laundering (AML) - an area of financial services that focuses on preventing the introduction of illegal funds into a legitimate financial system. Institutions operating within the modern financial system face many challenges, such as money laundering attempts, the spread of organized crime, and the fight against terrorist financing. These are the institutions that seek assistance from us - PwC Financial Crime Unit. We are looking for: AML Senior Analyst with Dutch Your future role: * Collect and analyze client documentation to meet regulatory and project-specific AML requirements, * Assess client data to build KYC profiles and assign AML risk ratings based on ownership, activity, and jurisdiction, * Conduct research using internal tools and external sources (e.g. sanctions lists, adverse media) to support financial crime detection, * Ensure all actions comply with internal policies, AML guidelines, and industry standards, * Contribute to client projects in Poland and internationally, adapting to diverse regulatory environments. Apply if you have: * Minimum 1 year of hands-on experience in AML processes, * Fluency in Dutch and English, both spoken and written, to support international client engagements, * Strong analytical thinking and problem-solving abilities, with attention to detail and risk awareness, * Proven ability to work under pressure, meet deadlines, and deliver results in a fast-paced setting, * A university degree, preferably in finance, law, economics, or a related field, * A proactive and self-driven approach, with the ability to work independently within project teams. Nice to have: * AML certification, * Proficiency in other European languages. By joining us you gain: * Work flexibility - hybrid working model (2 days from the office per week), flexible start of the day, workation, sabbatical leave, * Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC (Internal AML Certification) and conversations with native speaker, * Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling, * Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, * 3 paid hours for volunteering per month, * additional paid Birthday Day off, * And when you start enjoying PwC as much as we do, you may recommend your friend to work with us. Recruitment process: * CV verification, * HC screening phone call, * Language level verification, * Case study, * Interview. If you are interested in this position, please upload your CV in English. If you have additional questions, please contact us: pl_mso_************** Please note that we do not collect resumes in our inbox. Your personal data will be processed for recruitment purposes by PwC Business Services spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy. #LI-JC1 #LI-Hybrid
    $69k-88k yearly est. Auto-Apply 60d+ ago

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