Pega Implementation - Delivery Lead - Manager
Support manager job at Pwc
**Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Integration and Platform Architecture team you will lead the end-to-end delivery of Pega projects, making sure that timelines, budgets, and quality standards are met. As a Manager you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on client expectations. This role offers the chance to engage directly with senior client stakeholders, providing strategic input on Pega recommended practices and enhancing business process automation solutions.
Responsibilities
- Work with senior client stakeholders to provide strategic insights
- Foster a culture of continuous improvement within the team
- Utilize innovative approaches to improve project outcomes
What You Must Have
- Bachelor's Degree
- At least 6 years of experience
What Sets You Apart
- Master's Degree in Computer Applications, Information Technology preferred
- Certification(s) preferred: Pega System Architect Certification or Pega Business Architect Certification
- Leading end-to-end delivery of Pega projects
- Managing project scope, risks, and dependencies
- Driving collaboration across cross-functional teams
- Designing automated workflows using Pega capabilities
- Engaging with senior client stakeholders for alignment
- Mentoring junior team members on Agile principles
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Pega Implementation - Delivery Lead - Manager
Support manager job at Pwc
**Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Integration and Platform Architecture team you will lead the end-to-end delivery of Pega projects, making sure that timelines, budgets, and quality standards are met. As a Manager you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on client expectations. This role offers the chance to engage directly with senior client stakeholders, providing strategic input on Pega recommended practices and enhancing business process automation solutions.
Responsibilities
- Work with senior client stakeholders to provide strategic insights
- Foster a culture of continuous improvement within the team
- Utilize innovative approaches to improve project outcomes
What You Must Have
- Bachelor's Degree
- At least 6 years of experience
What Sets You Apart
- Master's Degree in Computer Applications, Information Technology preferred
- Certification(s) preferred: Pega System Architect Certification or Pega Business Architect Certification
- Leading end-to-end delivery of Pega projects
- Managing project scope, risks, and dependencies
- Driving collaboration across cross-functional teams
- Designing automated workflows using Pega capabilities
- Engaging with senior client stakeholders for alignment
- Mentoring junior team members on Agile principles
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Oracle CRM Technical Lead
Cincinnati, OH jobs
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 20, 2025.
Work You'll Do
As a Technical Lead, you will help drive the implementation and enhancement of Oracle Fusion Field Service Cloud solutions. You will serve as the primary technical point of contact for clients, facilitating detailed requirements gathering, clarifying solution expectations, designing personas and process flows, and leading backlog grooming sessions. Throughout the sprint cycle, you will articulate complex business and technical requirements during demos, ensuring alignment with client objectives. You will be responsible for managing team priorities, tracking key milestones, and guaranteeing the timely, high-quality delivery of project components. You will coordinate closely with offshore, technical, and cross-functional teams to enable seamless integration and process alignment across deployments. Additionally, you will guide and review all technical deliverables, including user stories, process flows, and Level 2 capabilities. Leveraging your expertise, you will apply leading technical practices, proactively challenge solutions, and drive the maximization of out-of-the-box Oracle Cloud features to deliver innovative and effective client solutions.
The Team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative experiences across customer service, sales, and field service. We blend strategy, technology, and creativity to solve complex challenges-bringing customer strategies to life and creating new markets. Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery. By leveraging advanced analytics, Generative AI, transformative technologies, and creative design, we help clients build deeper relationships with their customers and drive sustained growth and value creation.
Qualifications
Required Skills
+ Minimum of 6 years of relevant experience in a consulting or industry role, including at least 6 years of hands-on consulting experience with Oracle Field Service operations.
+ Minimum of 4 years' experience in Oracle Field Service and multi-module/workstream Oracle cloud implementations, including large and complex environments.
+ Bachelor's degree
+ Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available
Preferred Skills
+ Exposure to other Oracle modules- Fusion Service, Service Logistics, Maintenance, Install Base, Projects, FinOps, and Subscription
+ Oracle Field Service certification
+ Exposure to Construction industry
+ Experience implementing Redwood UI
Information for applicants with a need for accommodation: ************************************************************************************************************
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Oracle CRM Technical Lead
Cincinnati, OH jobs
Oracle CRM Technical Lead Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 20, 2025.
Work You'll Do
As a Technical Lead, you will help drive the implementation and enhancement of Oracle Fusion Field Service Cloud solutions. You will serve as the primary technical point of contact for clients, facilitating detailed requirements gathering, clarifying solution expectations, designing personas and process flows, and leading backlog grooming sessions. Throughout the sprint cycle, you will articulate complex business and technical requirements during demos, ensuring alignment with client objectives. You will be responsible for managing team priorities, tracking key milestones, and guaranteeing the timely, high-quality delivery of project components. You will coordinate closely with offshore, technical, and cross-functional teams to enable seamless integration and process alignment across deployments. Additionally, you will guide and review all technical deliverables, including user stories, process flows, and Level 2 capabilities. Leveraging your expertise, you will apply leading technical practices, proactively challenge solutions, and drive the maximization of out-of-the-box Oracle Cloud features to deliver innovative and effective client solutions.
The Team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative experiences across customer service, sales, and field service. We blend strategy, technology, and creativity to solve complex challenges-bringing customer strategies to life and creating new markets. Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery. By leveraging advanced analytics, Generative AI, transformative technologies, and creative design, we help clients build deeper relationships with their customers and drive sustained growth and value creation.
Qualifications
Required Skills
* Minimum of 6 years of relevant experience in a consulting or industry role, including at least 6 years of hands-on consulting experience with Oracle Field Service operations.
* Minimum of 4 years' experience in Oracle Field Service and multi-module/workstream Oracle cloud implementations, including large and complex environments.
* Bachelor's degree
* Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
* Limited immigration sponsorship may be available
Preferred Skills
* Exposure to other Oracle modules- Fusion Service, Service Logistics, Maintenance, Install Base, Projects, FinOps, and Subscription
* Oracle Field Service certification
* Exposure to Construction industry
* Experience implementing Redwood UI
Information for applicants with a need for accommodation: ************************************************************************************************************
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 313924
Job ID 313924
Onshore Oracle Field Service Lead
Columbus, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
* Lead incident management, problem resolution, and root cause analysis for field service issues.
* Ensure data accuracy, system performance, and compliance with organizational standards.
* Liaise with business and IT teams to define requirements and implement enhancements.-
* Develop and maintain documentation for processes, resolutions, and best practices.
* Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
* Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
* 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
* Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
* Strong knowledge of Oracle Field Service processes, configuration, and best practices
* Experience with data management, system integrations, and platform optimization
* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
* Limited immigration sponsorship may be available.
* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
* Analytical/ Decision Making Responsibilities
* Analytical ability to manage multiple projects and prioritize tasks into manageable work products
* Can operate independently or with minimum supervision
* Excellent Written and Communication Skills
* Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 320140
Job ID 320140
Onshore Oracle Field Service Lead
Columbus, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
+ Lead incident management, problem resolution, and root cause analysis for field service issues.
+ Ensure data accuracy, system performance, and compliance with organizational standards.
+ Liaise with business and IT teams to define requirements and implement enhancements.-
+ Develop and maintain documentation for processes, resolutions, and best practices.
+ Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
+ Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
+ 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
+ Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
+ Strong knowledge of Oracle Field Service processes, configuration, and best practices
+ Experience with data management, system integrations, and platform optimization
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ Limited immigration sponsorship may be available.
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Telephony Services Lead
Cleveland, OH jobs
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
We are seeking an experienced Associate Director to lead our Telephony Services team, consisting of Product Managers, Engineers and Operations staff. This role will be responsible for managing a global team and overseeing all aspects of telephony services, including SIP (Session Initiation Protocol), e911 (Enhanced 911), project management, vendor selection and management, budgeting and finances, SLA (Service Level Agreement) performance, and continuous improvement of services.
**Key Responsibilities:**
+ Team Leadership:
+ Manage and mentor a global team of telephony professionals, fostering a culture of collaboration and continuous improvement.
+ Provide guidance and support to team members in their professional development.
+ Telephony Services Management:
+ Oversee the design, implementation, and management of all telephony services.
+ Ownership of global telephony strategy, ensuring alignment with business needs and industry best practices.
+ Key technology areas: voice and cloud setup like SIP trunking, SBCs, Microsoft Teams Direct Routing, PSTN and Azure cloud setups. Cloud and on-prem systems connectivity (Teams, Genesys, AudioCodes). Migrations from ISDN or MPLS to SIP over internet.
+ E911 services, ensuring compliance with regulatory requirements and internal policies.
+ Project Management:
+ Oversee telephony-related projects from initiation to completion, ensuring timely delivery and adherence to budget.
+ Collaborate with cross-functional teams to ensure successful project execution.
+ Vendor Selection and Management:
+ Identify, evaluate, and select telephony vendors, negotiating contracts and service agreements to ensure optimal service delivery.
+ Manage vendor relationships, ensuring compliance with SLAs and performance metrics.
+ Budgeting and Financial Management:
+ Develop and manage the telephony services budget, ensuring effective allocation of resources and cost control.
+ Analyze financial performance and provide recommendations for cost-saving initiatives.
+ SLA Performance Monitoring:
+ Establish and monitor SLAs for telephony services, ensuring high levels of service availability and performance.
+ Implement corrective actions as necessary to address performance issues.
+ Continuous Improvement:
+ Drive continuous improvement initiatives within the telephony services team, leveraging data and feedback to enhance service delivery.
+ Stay abreast of industry trends and emerging technologies to inform strategic decisions.
**Qualifications:**
+ Bachelor's degree in information technology, Telecommunications, Business Administration, or a related field; Master's degree preferred.
+ 8+ years of experience in telephony services management, with a focus on SIP and e911.
+ Proven experience in managing global teams and complex projects.
+ Strong understanding of budgeting, financial management, and vendor management.
+ Excellent analytical, problem-solving, and decision-making skills.
+ Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
+ Relevant certifications (e.g., PMP, ITIL) are a plus.
**What we offer you**
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges.At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $138,200 to $266,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $165,800 to $302,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Onshore Oracle Field Service Lead
Cleveland, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
* Lead incident management, problem resolution, and root cause analysis for field service issues.
* Ensure data accuracy, system performance, and compliance with organizational standards.
* Liaise with business and IT teams to define requirements and implement enhancements.-
* Develop and maintain documentation for processes, resolutions, and best practices.
* Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
* Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
* 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
* Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
* Strong knowledge of Oracle Field Service processes, configuration, and best practices
* Experience with data management, system integrations, and platform optimization
* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
* Limited immigration sponsorship may be available.
* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
* Analytical/ Decision Making Responsibilities
* Analytical ability to manage multiple projects and prioritize tasks into manageable work products
* Can operate independently or with minimum supervision
* Excellent Written and Communication Skills
* Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 320140
Job ID 320140
Onshore Oracle Field Service Lead
Cleveland, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
+ Lead incident management, problem resolution, and root cause analysis for field service issues.
+ Ensure data accuracy, system performance, and compliance with organizational standards.
+ Liaise with business and IT teams to define requirements and implement enhancements.-
+ Develop and maintain documentation for processes, resolutions, and best practices.
+ Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
+ Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
+ 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
+ Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
+ Strong knowledge of Oracle Field Service processes, configuration, and best practices
+ Experience with data management, system integrations, and platform optimization
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ Limited immigration sponsorship may be available.
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Onshore Oracle Field Service Lead
Cincinnati, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
* Lead incident management, problem resolution, and root cause analysis for field service issues.
* Ensure data accuracy, system performance, and compliance with organizational standards.
* Liaise with business and IT teams to define requirements and implement enhancements.-
* Develop and maintain documentation for processes, resolutions, and best practices.
* Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
* Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
* 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
* Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
* Strong knowledge of Oracle Field Service processes, configuration, and best practices
* Experience with data management, system integrations, and platform optimization
* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
* Limited immigration sponsorship may be available.
* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
* Analytical/ Decision Making Responsibilities
* Analytical ability to manage multiple projects and prioritize tasks into manageable work products
* Can operate independently or with minimum supervision
* Excellent Written and Communication Skills
* Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 320140
Job ID 320140
Onshore Oracle Field Service Lead
Cincinnati, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
+ Lead incident management, problem resolution, and root cause analysis for field service issues.
+ Ensure data accuracy, system performance, and compliance with organizational standards.
+ Liaise with business and IT teams to define requirements and implement enhancements.-
+ Develop and maintain documentation for processes, resolutions, and best practices.
+ Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
+ Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
+ 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
+ Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
+ Strong knowledge of Oracle Field Service processes, configuration, and best practices
+ Experience with data management, system integrations, and platform optimization
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ Limited immigration sponsorship may be available.
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Onshore Oracle Field Service Lead
Dayton, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
* Lead incident management, problem resolution, and root cause analysis for field service issues.
* Ensure data accuracy, system performance, and compliance with organizational standards.
* Liaise with business and IT teams to define requirements and implement enhancements.-
* Develop and maintain documentation for processes, resolutions, and best practices.
* Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
* Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
* 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
* Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
* Strong knowledge of Oracle Field Service processes, configuration, and best practices
* Experience with data management, system integrations, and platform optimization
* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
* Limited immigration sponsorship may be available.
* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
* Analytical/ Decision Making Responsibilities
* Analytical ability to manage multiple projects and prioritize tasks into manageable work products
* Can operate independently or with minimum supervision
* Excellent Written and Communication Skills
* Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 320140
Job ID 320140
Onshore Oracle Field Service Lead
Dayton, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oracle Field Service Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist (PDS) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
The Operate Oracle Field Service Lead is responsible for managing the day-to-day operations, supporting, and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management, monitor service performance, and ensures the effective delivery of field service operations in alignment with client expectations and business goals. The role requires strong collaboration with business stakeholders, IT teams, and external partners to drive operational excellence, troubleshoot and resolve complex issues, enhance platform functionality, and uphold compliance and data integrity standards. The Lead will play a critical role in continuous improvement initiatives and ensure the platform is leveraged to its full potential.
Oversee and coordinate daily operations and support activities of Oracle Field Service.
+ Lead incident management, problem resolution, and root cause analysis for field service issues.
+ Ensure data accuracy, system performance, and compliance with organizational standards.
+ Liaise with business and IT teams to define requirements and implement enhancements.-
+ Develop and maintain documentation for processes, resolutions, and best practices.
+ Drive continuous improvement initiatives to enhance field service efficiency and user satisfaction.
+ Mentor and guide junior team members.
The Team
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercialize IP to drive growth across all Customer offerings.
Qualifications
Required
+ 3+ years of experience supporting or administering Oracle Field Service or similar field service management platforms-
+ Proven experience in incident management, problem resolution, and conducting root cause analysis for complex technical or operational issues
+ Strong knowledge of Oracle Field Service processes, configuration, and best practices
+ Experience with data management, system integrations, and platform optimization
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ Limited immigration sponsorship may be available.
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Epic Tapestry Leader Partner Manager
Columbus, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Tapestry Leader Partner Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Recruiting for this role ends on 01/06/2026
Work you'll do/Responsibilities
+ Build and configure for the enhancements and capital projects within the Tapestry module area across all client regions
+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
+ Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Qualifications
Required
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ 3+ years of recent experience on Epic Tapestry build and support
+ Previous management experience
+ Must have a current Epic Tapestry certification
+ Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
+ Limited immigration sponsorship may be available
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $115,000 to $185,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Epic Tapestry Leader Partner Manager
Dayton, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Tapestry Leader Partner Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Recruiting for this role ends on 01/06/2026
Work you'll do/Responsibilities
+ Build and configure for the enhancements and capital projects within the Tapestry module area across all client regions
+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
+ Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Qualifications
Required
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ 3+ years of recent experience on Epic Tapestry build and support
+ Previous management experience
+ Must have a current Epic Tapestry certification
+ Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
+ Limited immigration sponsorship may be available
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $115,000 to $185,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Epic Tapestry Leader Partner Manager
Cleveland, OH jobs
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Tapestry Leader Partner Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Recruiting for this role ends on 01/06/2026
Work you'll do/Responsibilities
+ Build and configure for the enhancements and capital projects within the Tapestry module area across all client regions
+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
+ Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Qualifications
Required
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ 3+ years of recent experience on Epic Tapestry build and support
+ Previous management experience
+ Must have a current Epic Tapestry certification
+ Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
+ Limited immigration sponsorship may be available
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $115,000 to $185,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Additional Requirements
Information for applicants with a need for accommodation: ************************************************************************************************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Pega Implementation - Delivery Lead - Manager
Support manager job at Pwc
Industry/Sector Not Applicable Specialism Platform Engineering & Architecture Management Level Manager At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Analyse and identify the linkages and interactions between the component parts of an entire system.
* Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
* Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
* Develop skills outside your comfort zone, and encourage others to do the same.
* Effectively mentor others.
* Use the review of work as an opportunity to deepen the expertise of team members.
* Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Integration and Platform Architecture team you will lead the end-to-end delivery of Pega projects, making sure that timelines, budgets, and quality standards are met. As a Manager you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on client expectations. This role offers the chance to engage directly with senior client stakeholders, providing strategic input on Pega recommended practices and enhancing business process automation solutions.
Responsibilities
* Work with senior client stakeholders to provide strategic insights
* Foster a culture of continuous improvement within the team
* Utilize innovative approaches to improve project outcomes
What You Must Have
* Bachelor's Degree
* At least 6 years of experience
What Sets You Apart
* Master's Degree in Computer Applications, Information Technology preferred
* Certification(s) preferred: Pega System Architect Certification or Pega Business Architect Certification
* Leading end-to-end delivery of Pega projects
* Managing project scope, risks, and dependencies
* Driving collaboration across cross-functional teams
* Designing automated workflows using Pega capabilities
* Engaging with senior client stakeholders for alignment
* Mentoring junior team members on Agile principles
Travel Requirements
Up to 60%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyManager, Workday Cutover Lead
Cincinnati, OH jobs
The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
KPMG iscurrently seeking a Manager, Workday Cutover Lead for our Consulting practice.
Responsibilities:
* Lead and collaborate across Program Teams, Technical teams, and implementation resources to develop and manage a comprehensive cutover schedule encompassing technical (reports, integrations, security), functional (HCM, Payroll, Finance, Procurement), and OCM (communications, change management, training) workstreams.
* Oversee Workday HCM projects with a focus on strategy, implementation support, and ERP optimization, ensuring alignment with IT operations, business processes, security, and data integrity.
* Manage day-to-day ERP Advisory engagement activities including process design, implementation lifecycle support, and project reviews.
* Field questions and escalations related to cutover activities, working with stakeholders to resolve issues and close open items.
* Coordinate with system owners, SMEs, and workstreams to ensure cutover and system remediation deliverables are completed on time.
* Provide detailed reporting on cutover progress, challenges, and risks, and collaborate with project teams to develop mitigation strategies that support a successful go-live.
Qualifications:
* A minimum of five years of enterprise resource planning (ERP), HCM implementation and upgrade experience
* Bachelor's degree in an appropriate field from an accredited college/university
* Completion of one full implementation with Workday HCM and Workday certification in HCM or Integration (Please note that any candidate hired by KPMG into this position that doesn't currently hold the aforementioned certification will be required to secure one within three months from the commencement of employment)
* Strong verbal and analytical skills with the ability to write at a publication quality level
* Detailed understanding of ERP System concepts and general module functionality
* Travel as required
* Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.
Follow this link to obtain salary ranges by city outside of CA:
**********************************************************************
California Salary Range: $129300 - $223900
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pega Implementation - Delivery Lead - Manager
Support manager job at Pwc
**Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Integration and Platform Architecture team you will lead the end-to-end delivery of Pega projects, making sure that timelines, budgets, and quality standards are met. As a Manager you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on client expectations. This role offers the chance to engage directly with senior client stakeholders, providing strategic input on Pega recommended practices and enhancing business process automation solutions.
Responsibilities
- Work with senior client stakeholders to provide strategic insights
- Foster a culture of continuous improvement within the team
- Utilize innovative approaches to improve project outcomes
What You Must Have
- Bachelor's Degree
- At least 6 years of experience
What Sets You Apart
- Master's Degree in Computer Applications, Information Technology preferred
- Certification(s) preferred: Pega System Architect Certification or Pega Business Architect Certification
- Leading end-to-end delivery of Pega projects
- Managing project scope, risks, and dependencies
- Driving collaboration across cross-functional teams
- Designing automated workflows using Pega capabilities
- Engaging with senior client stakeholders for alignment
- Mentoring junior team members on Agile principles
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Pega Implementation - Delivery Lead - Manager
Support manager job at Pwc
**Specialty/Competency:** Platform Engineering & Architecture **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.
Those in cloud and network architecture at PwC will focus on designing and implementing efficient and secure solutions for clients. You will be leveraging cutting-edge technologies to optimise infrastructure and enhance connectivity.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Integration and Platform Architecture team you will lead the end-to-end delivery of Pega projects, making sure that timelines, budgets, and quality standards are met. As a Manager you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on client expectations. This role offers the chance to engage directly with senior client stakeholders, providing strategic input on Pega recommended practices and enhancing business process automation solutions.
Responsibilities
- Work with senior client stakeholders to provide strategic insights
- Foster a culture of continuous improvement within the team
- Utilize innovative approaches to improve project outcomes
What You Must Have
- Bachelor's Degree
- At least 6 years of experience
What Sets You Apart
- Master's Degree in Computer Applications, Information Technology preferred
- Certification(s) preferred: Pega System Architect Certification or Pega Business Architect Certification
- Leading end-to-end delivery of Pega projects
- Managing project scope, risks, and dependencies
- Driving collaboration across cross-functional teams
- Designing automated workflows using Pega capabilities
- Engaging with senior client stakeholders for alignment
- Mentoring junior team members on Agile principles
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************