Customer Service Specialist
Franklin, TN jobs
Job Details:
Job Title: Customer Services Specialist II
Work from home: Monday & Friday
Onsite: Tuesday, Wednesday & Thursday
Duration: 6 Months
Summary:
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Job Responsibility
Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues.
Process agent onboarding contracts.
Verify insurance licenses, add appointments.
Work with agents to ensure records are complete and validated.
Utilize various systems and websites to ensure accuracy.
Required Qualifications
High School Diploma or GED (required)
1-3 years of customer service experience
Insurance industry knowledge (preferred)
Strong attention to detail and quality standards
Excellent organizational skills with the ability to prioritize and manage multiple tasks
Strong analytical and research skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills (emails, memos, letters)
Ability to handle confidential information reliably and tactfully
Proficiency with Microsoft Office applications (Word, Excel, Access) and internet-based tools
Ability to build and maintain effective working relationships with internal teams and external partners
Education
Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name:- Pihul Kumar Raj
Email:- ****************************
Internal Id #- 25-55013
Customer Service Representative
Cincinnati, OH jobs
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH!
Pay rate: $20/hr
Shift availability: Mon - Fri, 8a-5p, alternating Saturday's
Temporary: 2 -3 months with possibiity of extension or conversion
For instant consideration for this role, click on Apply Now
This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans.
Our ideal candidate must have/must be able to:
Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems.
Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation.
Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology.
Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures.
Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies.
Continually learn and develop knowledge of Mortgage systems, products, and processes.
Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees.
Assumes additional responsibilities as assigned.
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
2+ years of customer support, call center, contact center preferred
Deadline and task-driven with ability to multitask
Excellent verbal and written communication skills
Strong analytical, attention to detail, and problem-solving skills
Good leadership, initiative, and interpersonal skills
Ability to work independently, as well as in a team environment
Excellent customer service skills
Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products
Basic Mortgage knowledge preferred but not required
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Remote Customer Service Agent
Rocky River, OH jobs
GREAT WORK FROM HOME OPPORTUNITY
We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available.
Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access.
If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY.
Please watch your email and spam box for a reply from us about scheduling your interview.
We thank you for your interest in this GREAT work from home opportunity.
Please Note:
We are not currently contracting in the following states:
CA, CO, CT, MA, NV, NY, OR, WA, & WI.
Job Types: Full-time, Part-time
Work at Home Customer Service Agent
Omaha, NE jobs
Customer Service Representative
Terms: Full-time
Pay: $15/hr
Join Team Alorica
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Qualifications
High school diploma or GED
Customer service experience is a plus
Strong computer navigational skills
Familiarity with Microsoft Office applications (Word, Excel)
Excellent oral and written communication skills
Exceptional listening/comprehension skills
Professional and courteous
Customer oriented
Work Environment
Ongoing usage of phone and computer systems
Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
Alorica will provide the equipment you need to conduct your work which may include a webcam.
You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
Physical Demands
Constant sedentary work
Benefits
Health, dental, and vision coverage/HSA
PTO
Paid holidays and sick time
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Next Steps
Place an application
Complete your online assessment
Our team will review your application
If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Auto-ApplyWork at Home Customer Service Agent
Omaha, NE jobs
Customer Service Representative** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Ongoing usage of phone and computer systems
+ Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
+ Alorica will provide the equipment you need to conduct your work which may include a webcam.
+ You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
+ Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Paid holidays and sick time
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Work at Home Customer Service Agent
Remote
Customer Service Representative
Terms: Full-time
Pay: $15/hr
Join Team Alorica
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Qualifications
High school diploma or GED
Customer service experience is a plus
Strong computer navigational skills
Familiarity with Microsoft Office applications (Word, Excel)
Excellent oral and written communication skills
Exceptional listening/comprehension skills
Professional and courteous
Customer oriented
Work Environment
Ongoing usage of phone and computer systems
Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
Alorica will provide the equipment you need to conduct your work which may include a webcam.
You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
Physical Demands
Constant sedentary work
Benefits
Health, dental, and vision coverage/HSA
PTO
Paid holidays and sick time
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Next Steps
Place an application
Complete your online assessment
Our team will review your application
If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Auto-ApplyRemote Sales & Customer Service Agent
Omaha, NE jobs
Customer Service Representative
Employment Type: Full-time
Supporting: Telecom Sales
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
Guide customers through questions, concerns, or challenges they encounter while using the product or service
Listen actively to understand the root of the issue and provide clear, effective solutions
Record detailed call information for auditing, reporting, and follow-up purposes
Maintain and update customer records to ensure accurate and current information
Identify opportunities to introduce customers to new or enhanced services that meet their needs
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
High school diploma or GED
6+ months of customer service or sales experience preferred
For Internal Candidates:
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, Arizona.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs
Auto-ApplyCustomer Service Agents
Wilmington, DE jobs
Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.
We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home.
This is not an employee position. All roles are Independent Contractor 1099 opportunities.
Provide customer service via phone, chat, or email depending on the selected client program.
Handle inquires, troubleshooting, order support, billing questions, and general assistance
Follow client -specific guidelines and service procedures
Maintain professionalism, courtesy, and accuracy in all communications
Attend required client certification (programs offer partially paid certification)
Protect customer information with strict confidentiality
Requirements
100% Remote Work
Flexible scheduling - choose your own schedule
Opportunity to select from multiple client programs
Work -from -home lifestyle with no commuting
Supportive onboarding team to guide you through the registration process
Bi -Weekly pay
Opportunities to increase earnings through performance and program choice
Benefits
Compensation
Pay varies by client program
Average range: $11 -$15 per hour depending on program selection and performance
Payments are issued to contractors - NO W -2 employment
How to Get Started
Click the link to begin the application process with Vocalink Connections. Our team will provide next steps, including platform registration. If assistance is needed.
Click this link: https://shorturl.at/FWToJ to start the application process.
Join Vocalink Connections Today!
If you are looking for remote, flexible opportunities as an independent contractor and love delivering excellent customer experiences, we'd love to connect with you.
Vocalink Connections
vcinfo@vocalnkconnections.com
Recruitment Team
Customer Service Agents
Anniston, AL jobs
Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.
We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home.
This is not an employee position. All roles are Independent Contractor 1099 opportunities.
Provide customer service via phone, chat, or email depending on the selected client program.
Handle inquires, troubleshooting, order support, billing questions, and general assistance
Follow client -specific guidelines and service procedures
Maintain professionalism, courtesy, and accuracy in all communications
Attend required client certification (programs offer partially paid certification)
Protect customer information with strict confidentiality
Requirements
Must be 18 years or older
Must reside in the United States
Must have a quiet, distraction -free work environment
Reliable computer or laptop with updated operating system (Windows 11)
Windows 11
High -Speed internet connection (wired connection preferred)
USB headset or compatible equipment
Ability to pass a background check (varies by client)
Strong communication skills and a positive attitude
Self -motivated and able to work independently
Benefits
100% Remote Work
Flexible scheduling - choose your own schedule
Opportunity to select from multiple client programs
Work -from -home lifestyle with no commuting
Supportive onboarding team to guide you through the registration process
Bi -Weekly pay
Opportunities to increase earnings through performance and program choice
Compensation
Pay varies by client program
Average range: $11 -$15 per hour depending on program selection and performance
Payments are issued to contractors - NO W -2 employment
How to Get Started
Click the link to begin the application process with Vocalink Connections. Our team will provide next steps, including platform registration. If assistance is needed.
Click this link: https://shorturl.at/FWToJ to start the application process.
Join Vocalink Connections Today!
If you are looking for remote, flexible opportunities as an independent contractor and love delivering excellent customer experiences, we'd love to connect with you.
Vocalink Connections
vcinfo@vocalnkconnections.com
Recruitment Team
BCT Reservationist- Full Time
Fort Lauderdale, FL jobs
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customer service/troubleshooting experience preferred
BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service.
Details:
Start Date: February 24, 2025
Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
Production Schedules available:
Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
Pay: $15.87/hr
Must be Bilingual (English & Speak Spanish)
BCT Reservationist- Full Time
Fort Lauderdale, FL jobs
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customer service/troubleshooting experience preferred
BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service.
Details:
Start Date: September 15, 2025
Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
Production Schedules available:
Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
Pay: $15.87/hr
Must be Bilingual (English & Speak Spanish)
BCT Reservationist- Full Time
Fort Lauderdale, FL jobs
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
* Proven track record of ALL of the following STRIVE values:
* [S]ervice
* [T]enacity
* [R]esponsibility
* [I]ntegrity
* [V]ersatility
* [E]ntrepreneurship
* Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
* Strong desire to be helpful and take ownership to resolve customer situations
* Empathetic and active listening
* Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
* Positive outlook and enthusiastic attitude
* Conscientious team player
* Driven by delivering results
* Professional demeanor, put together
* Dependable and consistent, history of good attendance
* Naturally curious with an aptitude for learning and understanding quickly
* Ability to multitask by reading, typing, and navigating through applications while speaking with customers
* Prior customer service/troubleshooting experience preferred
* BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
* Communicate with customers in a proactive and professional manner.
* Respond to questions and provide information while exceeding customer expectations.
* De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
* Identify root cause of inquiries by asking probing questions to determine the best solution.
* Maintain required product knowledge to deliver best in class service.
Details:
* Start Date: September 15, 2025
* Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
* Production Schedules available:
* Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
* Pay: $15.87/hr
* Must be Bilingual (English & Speak Spanish)
Customer Service Agents
Eufaula, AL jobs
Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.
We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home.
This is not an employee position. All roles are Independent Contractor 1099 opportunities.
Provide customer service via phone, chat, or email depending on the selected client program.
Handle inquires, troubleshooting, order support, billing questions, and general assistance
Follow client -specific guidelines and service procedures
Maintain professionalism, courtesy, and accuracy in all communications
Attend required client certification (programs offer partially paid certification)
Protect customer information with strict confidentiality
Requirements
Must be 18 years or older
Must reside in the United States
Must have a quiet, distraction -free work environment
Reliable computer or laptop with updated operating system (Windows 11)
Windows 11
High -Speed internet connection (wired connection preferred)
USB headset or compatible equipment
Ability to pass a background check (varies by client)
Strong communication skills and a positive attitude
Self -motivated and able to work independently
Benefits
100% Remote Work
Flexible scheduling - choose your own schedule
Opportunity to select from multiple client programs
Work -from -home lifestyle with no commuting
Supportive onboarding team to guide you through the registration process
Bi -Weekly pay
Opportunities to increase earnings through performance and program choice
Compensation
Pay varies by client program
Average range: $11 -$15 per hour depending on program selection and performance
Payments are issued to contractors - NO W -2 employment
How to Get Started
Click the link to begin the application process with Vocalink Connections. Our team will provide next steps, including platform registration. If assistance is needed.
Click this link: https://shorturl.at/FWToJ to start the application process.
Join Vocalink Connections Today!
If you are looking for remote, flexible opportunities as an independent contractor and love delivering excellent customer experiences, we'd love to connect with you.
Vocalink Connections
vcinfo@vocalnkconnections.com
Recruitment Team
Remote Customer Service Agent
Houston, TX jobs
Manage large amounts of inbound and outbound calls in a timely manner Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
RequirementsMinimum Qualifications
6 or more months of customer service experience
Professional demeanor, dependable, and able to maintain confidential information.
High School Diploma or General Educational Development (GED) certificate
Benefits
Paid Training
Health and Dental Insurance
Short - and Long -Term Disability
401K match
Client Experience Specialist - Eastern time US Remote
Remote
The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
This position is 100% remote and will support various markets. The preferred candidate will have NJ transaction experience.
Responsibilities:
Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner.
Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems.
Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties.
Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties.
Regularly update and manage communication with all parties involved in the transaction.
Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
Experience
Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume
An individual should demonstrate the following competencies:
Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process.
Technical- ability to learn and navigate multiple software systems with an elevated level of competency.
Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things.
Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient.
Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
401(k) savings plan with company match
Paid Time Off to Include Holidays, Vacation Time, and Sick Time
Paid Family & Paternity Leave
Life Insurance
Business Travel Accident Insurance
All employees receive access to LinkedIn Learning
Tuition reimbursement for approved programs
Employee Referral Program
Adoption Assistance Program
Employee Assistance Program
Health and Wellness Program and Incentives
Employee Discounts
Employee Resource Groups
Auto-ApplyClient Access Specialist
Detroit, MI jobs
Job Title: Client Access Specialist
Department: Centralized Patient Access
Reports To: Client Access Manager
FLSA Status: non-Exempt
Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills.
This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics.
Requirements and Duties
Answer high volume of phone calls, route, and respond appropriately
Schedule appointments for consumers
Confirm upcoming appointment times and reschedule if necessary
Monitor clinician calendars and schedule appointments
Perform insurance verification and confirm consumer demographic and contact information
Register new consumers in the electronic medical records system
Monitor for referrals and conduct follow up activities
Perform other clerical duties such as filing, photocopying, transcribing and faxing
Manage patient demographic and personal information.
Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations.
Compile, verify, type, file medical records, correspondence, and reports
Update records upon receipt of new information
Assist with departmental / unit audits and investigations.
Distribute medical charts to the appropriate departments / units within NSO.
Maintain quality and accurate records by following NSO procedures.
Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner.
Ensure all medical records are protected and kept confidential
Other duties as assigned.
Work Environment
Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients.
Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
Must be able to lift up to 15lbs on occasion
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Frequently required to sit & stand during working hours Frequently required to sit, walk or drive.
Occasionally required to travel between work locations.
Requirements
Qualifications:
Education : High School Diploma or equivalent
Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role
Additional Requirements
Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
Proficiency in electronic medical records systems
Ability to learn additional software
Proficiency in general office equipment (PC, printer/fax/copier, telephony system)
Proficiency in data entry, filing
Valid Michigan Driver's license/access to private transportation.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Experience working remotely and proficient with software/tools related to remote work.
Experience working with data in all forms including electronic formats and databases.
Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous.
E.E.O.C. Statement
The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.
NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status
Auto-ApplyCustomer Service Support Agent
Corpus Christi, TX jobs
Vocalink Connections Partners with major companies to provide exceptional customer support through a remote contractor network. We are committed to helping individuals work independently, earn reliably, and build long -term career and income stability from home.
If you are seeking a flexible, remote opportunity where your professionalism and personality matter -we'd love to connect with you.
What You'll Do
As a Customer Service Independent Contractor, you will:
Handle inbound customer service calls, chat, and/or emails inquires
Assist customers with questions, troubleshooting, and account information
Provide excellent service and maintain a calm, friendly tone
Follow client -provided scripts and guidelines
Work your assigned schedule and meet basic service expectations
What We Offer
The freedom to choose when you work and how much you work
Work -from -home flexibility - no commute!
Opportunities to severe well -known brands
Full certification guidance provided
Support from our internal Success Team
Ability to increase earnings based on performance and client selection
Ideal For
College students
Stay -at -home parents or caregivers
Retirees
Individuals seeking additional income
Anyone wanting more control over when they work
Those who thrive in remote environments
Requirements
What You Need
A positive, professional attitude and clear communication skills
Commitment to reliability and self -management
Ability to work independently without direct supervision
A computer or laptop (Mac/PC) that meets platform requirements
Headset and & high -speed internet service
Must be 18 + and eligible to work as an independent contractor in the U.S.
High -school diploma or equivalent
Basic computer and typing proficiency
Ability to remain calm, patient, and professional when assisting customer
A quiet home workspace free from noise or interruptions
(Note This is not a W -2 position. Contractors are responsible for their own taxes.)
Technical Requirement
Reliable Computer or laptop (Chromeboooks not support)
High -speed internet connection (wired recommended)
Headset
Ability to pass background check (if required by program)
Windows 11
Benefits
Schedule & Flexibility
Choose from part -time or full -time hours
Create your own schedule in available client time blocks
Morning, afternoon, evening and overnight options available
Compensation varies based on client program and call volume
Contractors are paid bi -weekly
Some programs offer performance incentives
Note: This is a 1099 Independent Contractor - no W -2 Benefits
Why Contract with Us
Work from the comfort of your home
Choose your own client program
Flexible scheduling around your life
Opportunity to support well -known, established brands
How to Apply
Submit your interest here:
Apply Now: https://shorturl.at/c5lE3
Join Us. Work From Home. Create Your Own Schedule.
We look forward to helping you launch your remote professional journey with Vocalink Connections!
Michelle Watson
Vocalink Connections, LLC
vcinfo@vocalinkconnections.com
Recruitment Team
Disputes Specialist
Mount Laurel, NJ jobs
The Credit Bureau Dispute Specialist researches direct and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and timely follow up occurs. Depth & Scope: · Handles sensitive consumer information (credit bureau data, raw PII, customer account information)
· Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting
· Researches and responds to disputes received directly by mail or email
· Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV)
· Researches and actions feedback from the credit bureaus, internal reporting, and third parties to ensure accurate reporting
· Corrects inaccurate account information provided to CRAs and documents the resolution using internal systems and e-OSCAR
· Maintains a clear understanding of current internal credit-related policies and procedures, as well as all applicable federal regulations and credit industry standards
· Adapts to and endorses change and serves as an agent of positive change to support goals and direction
· Demonstrates a strong commitment to meet or exceed external and internal expectations, service, and quality goals
· Able to work within a corporate environment understanding its structure and adhering to schedule and punctuality requirements
· Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology
· Must be able to work weekdays and weekend/overtime if required to ensure adherence to SLAs
· Engages internal/external partners to obtain pertinent account information
· Identifies and addresses process improvements based on day to-day observations and activities
· Responds to inquiries and assists in resolving problems/complaints
· Promotes a positive team environment by demonstrating professional behavior and respect for others
· Escalates more complex or unusual issues to lead or supervisory staff
Skills
FCRA
Top Skills Details
FCRA
Additional Skills & Qualifications
- 3+ credit card or mortgage disputes experience preferred \
- MUST HAVE: eOscar exp, know what FCRA is and what it stands for,
- Need to know: What type of FCRA dispute processing experience do you have? / What are the different types of FCRA disputes?
- 3+ years in Financial Services
- Superior analytical, problem solving and decision-making skills
- Excellent verbal, written, and interpersonal communication skills and ability to work well in a team environment
- Exceptional attention to detail and accuracy
- Ability to use/learn current technology and software applications related to position
- Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act
- Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Mt Laurel, NJ.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Client Success Specialist
Dublin, OH jobs
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
Workers' Compensation Medical Bill Review Appeals and Dispute Specialist
Remote
Paradigm is seeking a full-time, remote Provider Appeals and Legal Liaison. The Provider Appeals and Legal Liaison is responsible for leading the interface between the Medical Bill Review/Claims team and Paradigm's Legal department. This position manages complex medical provider appeals and reconsiderations, supports legal responses to medical billing disputes, and ensures compliance with Workers' Compensation regulations and best practices. The ideal candidate brings deep subject matter expertise, advanced analytical capabilities, and exceptional communication skills to drive resolution and influence cross-functional collaboration.
The schedule for this remote work position is Monday - Friday, 8 AM to 5 PM.
Responsibilities include (but are not limited to):
Workers' Compensation Medical Bill Review and Provider AppealsReview and process provider appeals and complex billing reconsiderations for medical bills associated with complex Workers' Compensation claims
Legal and State Dispute SupportAct as the billing SME when disputes escalate to state WC boards. Display strong analytical & communications through compilation of end-to-end provider billing history, payment rationale, and regulatory citations to support Legal in drafting responses and negotiations.
Jurisdictional ExpertiseApply deep knowledge of Workers' Compensation regulations, statutes, and fee schedules across multiple states. Serve as SME for state-specific billing requirements and dispute processes.
Medical Billing Standards and ComplianceMaintain expertise in Workers' compensation fee schedules, medical billing and coding standards (CPT, ICD-10, HCPCS), and payer-side bill review methodologies, while ensuring compliance with all regulatory requirements.
Trend Analysis and Process ImprovementIdentify patterns in provider disputes, recommend proactive solutions, and share best practices through training and collaboration.
Cross-Functional Engagement and DocumentationRepresent Medical Bill Review in meetings with Legal, Compliance and Provider Relations. Maintain accurate, audit-ready records for appeals and disputes.
Qualifications:
Bachelor's degree or equivalent experience required; advanced coursework in healthcare administration, legal studies, or medical billing preferred.
Minimum 7 years of national Workers' Compensation bill review experience, with at least 3 years in a role involving appeals, reconsiderations, or legal coordination.
Excellent written and oral communication skills and phone presence. Ability to effectively present information to providers as well as to employees of the organization
Advanced understanding of medical billing, coding (ICD-10, CPT, HCPCS), and Workers' Compensation regulations.
Strong analytical and critical thinking abilities.
Proven ability to collaborate effectively with legal, compliance, and operational teams.
Proficiency in Microsoft Office and bill review platforms.
Detail-oriented with excellent organizational and time management skills.