Call Center Representative jobs at PrideStaff

Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH! Pay rate: $20/hr Shift availability: Mon - Fri, 8a-5p, alternating Saturday's Temporary: 2 -3 months with possibiity of extension or conversion For instant consideration for this role, click on Apply Now This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans. Our ideal candidate must have/must be able to: Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. Continually learn and develop knowledge of Mortgage systems, products, and processes. Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. Assumes additional responsibilities as assigned. Education/Certification Requirements: High School Diploma or GED Experience requirements: 2+ years of customer support, call center, contact center preferred Deadline and task-driven with ability to multitask Excellent verbal and written communication skills Strong analytical, attention to detail, and problem-solving skills Good leadership, initiative, and interpersonal skills Ability to work independently, as well as in a team environment Excellent customer service skills Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products Basic Mortgage knowledge preferred but not required As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

IMMEDIATE OPENING FOR CALL CENTER REPRESENTATIVE HYBRID SCHEUDLE OFFERED LONG TERM JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT MENANDS, NY $18/HR MONDAY - FRIDAY 9AM-6PM Qualifications: 2 years call center experience Microsoft Office proficient Excellent communication skills Responsibilities: - This customer service position will respond to provider inquiries that have been directed to the CSC Call center. Designated call center staff will be available to offer telephone assistance to providers in their use of online business applications that support claims, eligibility, web enabled self services and technical related inquires. - Position requires the recording, tracking and monitoring of call information on the nature of the issue and resolution of the inquiry via the call tracking/CRM application. This includes tracking and monitoring open tickets for proper follow, assignment and escalation as required. All inquiries will be supported through an extensive training program including documentation consisting of established procedures, scripts and knowledge content. - Processes customer requests by using various tools and technologies including desktop faxing, web self help and support of the IVR. This includes the dissemination of faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Job Type & Location This is a Contract to Hire position based out of Menands, NY. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Menands,NY. Application Deadline This position is anticipated to close on Dec 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Training schedule: 9 :00am-5:30pm (Mon-Friday) Normal schedule after training: FLEX schedule (candidates can be scheduled between 11am-1:00pm for your start time and your shift will end between 7:30pm-9:30pm (Must be available to work either every Saturday OR every Sunday) Work Environment - + All team members are required to reside within a 60 mile radius of the local Training Hub in VA Beach . + Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services/methods. + Minimum of 50 mbps download speed and 25 mbps upload speed + Ethernet connection is required + Ability to setup and install workstation equipment within 8-12 feet of modem/router . Workstation must be plugged directly into router with the cables provided by the company. Two ports are needed for one workstation setup. + Do not attempt to use a longer cable --- equipment will not work satisfactorily. Internet service providers will install additional hard-wired connections in desired locations upon request; any associated expense is not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a phone, keyboard and mouse. + Workspace must be free of distractions. (family members, children, barking dogs, TV etc.) + Previously established/installed high-speed internet connection (non-satellite) which is not public or shared; client will not provide it or reimburse for it. Training + Training is M-F, 9AM-5:30PM EST (Training duration is 15 working days consisting of 11 days of trainer led instruction, 4 days of field exercises on the phone) + Please note that after training, you will take part in a two-week nesting period where you will remain onsite taking calls, have daily one hour debriefs, and receive extra guidance from your supervisor. You would work your assigned shift during nesting (Mon-Fri) + After nesting, you will work your assigned shift and schedule (Mon-Sat or Sun-Fri) must meet teleworking guidelines including satisfactory performance & attendance. + Please note that candidates must complete Bridge training, along with the other expectations of attendance/performance, and conversations with their supervisor. Description: + Ensure account and member security by identifying red flags and safeguarding member assets and account information. + Provide account information and perform basic account transactions. + Route members to the appropriate departments. + Provide account balances and review transactions on member and business accounts. + Transfer funds on member and business accounts, to other members or financial institutions. + Open new accounts and educate members or potential members on products and services that best meet their needs. + Enroll members in online and mobile banking and provide features, benefits and general guidance related to these services. + Order debit cards for new and existing members + Debit Card research related to transactions on members' debit cards, limit increases + Handle lost, stolen or misplaced debit card queries. + Submit disputes for unauthorized electronic checks. + Releasing Direct Deposits + Perform complex account transactions such as account shutdown and stop payments on checks, etc. Qualifications (Required): + High School Diploma or equivalent. + Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. + Proficiency with computers, and strong typing skills. + Ability to ask prying questions and diffuse tense situations when needed. + Strong time management and decision-making skills. + Adaptability and accountability. Shifts: + Representatives will get their schedule 2 weeks ahead of time and will only be scheduled 5 days a week but must be flexible. #eastpriority25 Job Type & Location This is a Contract to Hire position based out of Virginia Beach, VA. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Virginia Beach,VA. Application Deadline This position is anticipated to close on Dec 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Temp Work From Home - Outbound Customer Service Reps - Job order #6805 will remain open due to revolving assignments

Start Your Career Helping People Every Day We're looking for friendly, reliable individuals to join our team as Member Support Representatives in a fast-paced, 24/7 contact center. If you enjoy helping others and want to build valuable skills, this is a great place to start. What You'll Be Doing + Serve as the first point of contact for members, answering questions and handling requests with professionalism and care. + Share clear, helpful information about our products and services. + Navigate multiple systems while actively listening and engaging with members to ensure a smooth experience. + Assist with everyday banking needs such as savings, checking, loans, credit cards, and IRAs. + Recommend services that fit members' needs and build positive relationships. What We're Looking For + Strong communication skills and a desire to help others. + Ability to stay focused and organized in a fast-paced environment. + Willingness to learn-no prior experience required. Job Type & Location This is a Contract to Hire position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $17.50 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description ARE WE THE COMPANY FOR YOU? Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Call Center Representative to join our growing team! This position is located at our Nashville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? As a Call Center Representative, you will answer account, product and service inquiry calls from members in a cordial, professional manner. Provides answers to members' questions, problems, and concerns with care and efficiency and promote credit union products and services. Performs requested transactions, conducts loan interviews, and accepts loan applications confidentially and in compliance with regulations. DUTIES AND RESPONSIBILITIES: Provides a professional and friendly environment for members to conduct business over the telephone. Processes members' various financial transactions such as wire transfers, cash advances, loan payments, and payment authorizations. Responsible for accurately identifying members prior to providing account information or performing requested transactions. Reviews online memberships and conducts telephone loan interviews and completes loan applications. Provides information on auto, boat, and recreational vehicle values. Maintains detailed knowledge of all credit union fees, rates, products, current promotions, and procedures for conducting loan interviews and completing loan applications. Posts all member transactions and uses other computer software to access member information and assist with additional services as needed. Prepares teller checks and loan add-on advances. Effectively cross sells the benefits of all CFCU products and services to members. Closes accounts as requested in writing by mail. Uses Sales and Service Training skills to retain accounts whenever possible. Answers email requests and performs account research using various programs and communication with various departments. Resolves member complaints within authority with care and concern. Understands and complies with all applicable laws and regulations, including Reg B, Reg E, Reg Z, Reg CC, Reg DD and the Fair Credit Reporting Act. Assists in training new Call Center employees. Processes daily reports such as online check disbursements and bill pay maintenance requests. Understands and adheres to all security policies and procedures, and all other credit union policies. Maintains member information in confidence. Processes requests such as ACH authorizations, stop payments, contact information changes, etc. Processes returned mail following proper procedures. Provides back-up for ITM Associate. Performs other duties as requested. JOB SPECIFICATIONS: Education Minimum of a high school diploma or GED. College or some post-secondary education is preferred. Specialized financial services training is also desired. Experience At least three years of financial institution experience in Teller/Universal Associate or customer service-related work is preferred, along with extensive public contact. Loan processing experience is desired. Personal computer experience is required. Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. The essential functions of this job are performed sitting at a desk using a telephone headset for extended periods of time. Most of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Excellent verbal and audio communication skills are needed to serve the members effectively. The volume and nature of the duties of this job require the physical and mental stamina to withstand periods of high stress. Supervision needs The work at this level should be performed with a minimal amount of supervision. Good independent judgement is very important, as well as initiative and problem-solving skills. Accuracy In the interest of service to the members and control of losses for the credit union, it is critical for the work to be performed accurately. Accuracy is primarily self-monitored. Personal follow-up is expected to assure all member needs and requests are met in a timely manner. Personal qualifications This is a vital public contact position. A "people-oriented" personality, with a caring, friendly, and sincere attitude, is an absolute requirement. Pleasant telephone manners and a clear speaking voice are required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player, effectively communicate in a professional manner, and cooperate with co-workers, members, and business associates. Job Posted by ApplicantPro

Be part of our home-based fundraising team! ***WORK FROM HOME*** A call center job you can be proud of! We work to make the country a more equitable, fair, and inclusive place 30 second apply from mobile or computer - no resume needed Don't just get a new job... Get trained to be a professional fundraiser Make a difference every day Work from home Make a difference one phone call at a time! Integral Resources has been doing fundraising for Democrats like Raphael Warnock, Jon Ossoff, and Barack Obama for 30 years We raise the money needed to fuel House, Senate, and Presidential campaigns, and progressive non-profits. We are looking for: Fundraisers of all backgrounds, no experience needed We can train working mothers or fathers Great for students Perfect for retired people Get paid for work volunteers used to do We offer Mothers hours and Fathers hours, so you don't need childcare We can get you up to speed on politics We want to hire you if you are older, younger, overqualified, or never worked We need help raising the money our clients use to influence elections We only work for groups dedicated to equality from income to gender Qualifications: High school or equivalent Like to talk to people? Persistent! Ability to read and understand information Basic computer skills Desktop, laptop, or Chromebook computer with a webcam A quiet workspace A reliable Internet connection Headset (with mic) The Job: Regular W-2 paycheck Paid Every Friday Room to advance (every director in the company came in as a caller) Health Insurance after 90 days (over 30 hours a week) Flexible schedule! Associated topics: call center, coordinator, customer care, customer service representative, internship, service, service representative, telephone, telephone service representative, TSR Do you have the minimum required equipment to do the job? Do you the ability to work the schedule? Can you start right away and start getting paid? Apply today! You can also check us out on the web at www.integralresources.com

Job Description We are seeking a highly motivated and customer-centric individual to join our growing team as a Remote Call Center Agent. providing our clients with accurate and valuable insights to help them make informed business decisions. As a Remote Call Center Agent, you will be responsible for handling inbound and outbound calls from our clients, conducting surveys and gathering feedback, and providing exceptional customer service. Your main goal will be to ensure customer satisfaction and help our clients gather valuable information to improve their business strategies. Key Responsibilities: - Handle inbound and outbound calls from our clients in a professional and courteous manner - Conduct surveys and gather feedback from customers on various products and services - Collect and record accurate data from each call to provide detailed reports to our clients - Provide exceptional customer service and address any concerns or questions the customer may have - Meet daily call quotas and ensure quality standards are met - Continuously update and maintain client databases with accurate and relevant information - Collaborate with team members and other departments to identify and solve customer issues - Keep updated on new products and services to effectively communicate information to customers Qualifications: - High school diploma or equivalent - Proven experience in a customer service or call center role - Excellent communication skills, both verbal and written - Strong problem-solving and multitasking abilities - Ability to work independently and in a team environment - Proficient with computers and technology (Microsoft Office, CRM software) - Availability to work flexible schedules including evenings and weekends - Strong work ethic and self-motivated - Experience in market research or surveying is a plus but not required Why work for us? - Work from the comfort of your own home - Competitive salary and performance-based bonuses - Opportunities for career growth and development - Comprehensive training and support from our knowledgeable team - Fun and positive work environment - Be part of a growing and innovative company in the market research industry Apply now and join our team of passionate and driven individuals at Flourish Research. Grow with us and help our clients thrive! Additional Information All your information will be kept confidential according to EEO guidelines.

Dispatcher/Scheduler/Quality Control 7am - 3pm ($20.00/hr) We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies. We want someone who Has a keen eye for detail and an eagerness to learn Is flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE. Responsibilities and Duties Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Qualifications and Skills We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED) Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED) Is willing to work from the office Benefits Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking

Job Description Dispatcher/Scheduler/Quality Control 7am - 3pm ($20.00/hr) We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies. We want someone who Has a keen eye for detail and an eagerness to learn Is flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE. Responsibilities and Duties Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Qualifications and Skills We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED) Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED) Is willing to work from the office Benefits Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking

We're a small, financially solid, family owned company with a niche product in the automotive finance industry. We've had tremendous success our first couple of years and we're extremely excited about the future! However, we're at the point where we can either continue what we've been doing and simply maintain or we can bust out and become a big player in our field! We're ready to take it to the next level but we need help. We're looking for an additional member(s) for our call center but we're looking for much more than an appointment setter. We're looking for someone with initiative, drive and dedication. We need someone who is creative and motivated and looking for a challenge. The right person will have an incredible opportunity to grow with the company and be properly rewarded for their efforts. Extensive experience in call centers and/or a sales background is preferred. Excellent personality and communication skills is a must. You will help define this position so your ability to think for yourself and be creative is imperative. Although this is currently a part-time position (30 - 35 hours per week), you will have the opportunity for additional hours and commissions every week. You will be making calls to individuals who have expressed an interest in our product. You will be responsible for setting an appointment with the individual, following up to confirm appointments and fielding incoming calls regarding our offerings. You will not be selling any products but your sales skills will benefit you immensely. You must be able to exude confidence at all times. We're a serious company but we like to have fun. We're honest, ethical and loyal. You should be too! Please submit your resume and a brief explanation of why you think you'd be a good fit for our team. Starting Salary begins at $9.50 hourly. Work from Home opportunity requires Identity Verification.

Job Description We are seeking a highly motivated and customer-centric individual to join our growing team as a Remote Call Center Agent. providing our clients with accurate and valuable insights to help them make informed business decisions. As a Remote Call Center Agent, you will be responsible for handling inbound and outbound calls from our clients, conducting surveys and gathering feedback, and providing exceptional customer service. Your main goal will be to ensure customer satisfaction and help our clients gather valuable information to improve their business strategies. Key Responsibilities: - Handle inbound and outbound calls from our clients in a professional and courteous manner - Conduct surveys and gather feedback from customers on various products and services - Collect and record accurate data from each call to provide detailed reports to our clients - Provide exceptional customer service and address any concerns or questions the customer may have - Meet daily call quotas and ensure quality standards are met - Continuously update and maintain client databases with accurate and relevant information - Collaborate with team members and other departments to identify and solve customer issues - Keep updated on new products and services to effectively communicate information to customers Qualifications: - High school diploma or equivalent - Proven experience in a customer service or call center role - Excellent communication skills, both verbal and written - Strong problem-solving and multitasking abilities - Ability to work independently and in a team environment - Proficient with computers and technology (Microsoft Office, CRM software) - Availability to work flexible schedules including evenings and weekends - Strong work ethic and self-motivated - Experience in market research or surveying is a plus but not required Why work for us? - Work from the comfort of your own home - Competitive salary and performance-based bonuses - Opportunities for career growth and development - Comprehensive training and support from our knowledgeable team - Fun and positive work environment - Be part of a growing and innovative company in the market research industry Apply now and join our team of passionate and driven individuals at Flourish Research. Grow with us and help our clients thrive! Additional Information All your information will be kept confidential according to EEO guidelines.

Training schedule: 9:00am-5:30pm (Mon-Friday) Normal schedule after training: start times between 11-1:30pm FLEX schedule (Must be available to work either every Saturday OR every Sunday) Work Environment - + 100% REMOTE + All team members are required to reside within a 60 mile radius of the local Training Hub in Sandy Springs, Georgia. + Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services/methods. + Minimum of 50 mbps download speed and 25 mbps upload speed + Ethernet connection is required + Ability to setup and install workstation equipment within 8-12 feet of modem/router. Workstation must be plugged directly into router with the cables provided by the company. Two ports are needed for one workstation setup. + Do not attempt to use a longer cable --- equipment will not work satisfactorily. Internet service providers will install additional hard-wired connections in desired locations upon request; any associated expense is not provided or reimbursed by the client. + Your desk must have adequate space for two monitors, a phone, keyboard and mouse. + Workspace must be free of distractions. (family members, children, barking dogs, TV etc.) + Previously established/installed high-speed internet connection (non-satellite) which is not public or shared; client will not provide it or reimburse for it. Training + Training is M-F, 9AM-5:30PM EST (Training duration is 15 working days consisting of 11 days of trainer led instruction, 4 days of field exercises on the phone) + Please note that after training, you will take part in a two-week nesting period where you will remain onsite taking calls, have daily one hour debriefs, and receive extra guidance from your supervisor. You would work your assigned shift during nesting (Mon-Fri) + After nesting, you will work your assigned shift and schedule (Mon-Sat or Sun-Fri) must meet teleworking guidelines including satisfactory performance & attendance. + Please note that candidates must complete Bridge training, along with the other expectations of attendance/performance, and conversations with their supervisor. Normal shift after training + The current regular shifts available after training would be a Mon-Sat Flex schedule with a start times between 11:30am-1:30pm EST (Candidates must be open to working the weekend (Saturdays OR Sundays) Description: + Ensure account and member security by identifying red flags and safeguarding member assets and account information. + Provide account information and perform basic account transactions. + Route members to the appropriate departments. + Provide account balances and review transactions on member and business accounts. + Transfer funds on member and business accounts, to other members or financial institutions. + Open new accounts and educate members or potential members on products and services that best meet their needs. + Enroll members in online and mobile banking and provide features, benefits and general guidance related to these services. + Order debit cards for new and existing members + Debit Card research related to transactions on members' debit cards, limit increases + Handle lost, stolen or misplaced debit card queries. + Submit disputes for unauthorized electronic checks. + Releasing Direct Deposits + Perform complex account transactions such as account shutdown and stop payments on checks, etc. Qualifications (Required): + High School Diploma or equivalent. + Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. + Proficiency with computers, and strong typing skills. + Ability to ask prying questions and diffuse tense situations when needed. + Strong time management and decision-making skills. + Adaptability and accountability. Shifts: + Representatives will get their schedule 2 weeks ahead of time and will only be scheduled 5 days a week but must be flexible. #eastpriority25 Job Type & Location This is a Contract to Hire position based out of Sandy Springs, GA. Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Sandy Springs,GA. Application Deadline This position is anticipated to close on Jan 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ourselves on our high level of customer care and care significantly about our employees. We are seeking energetic and motivated individuals to join our growing team. If you have a passion for helping others, this could be the ideal career for you. The Call Center Reps will provide both inbound and outbound call support to our various clients. Representatives are expected to provide exceptional customer service while following protocols and guidelines. The Call Center Rep will use various web-based systems to answer customer inquiries. What Senture has to offer: Work from home All equipment provided Competitive Paid training Growth & Development Opportunities Important: At the end of the application, you'll see a screen titled “Digital Interview.” Please wait a moment for the purple link to load-this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process. Qualifications High School Diploma or GED: must be able to provide proof of education such as diploma or college transcripts at time of offer Fluent in Spanish (reading, writing, and comprehension) Prior call center or customer service experience highly desired Effective verbal and written communication skills Ability to multi-task Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs Ability to sit for extended periods of time Ability to successfully pass a background investigation and drug screen Must successfully pass preemployment criteria testing and internet speed test Candidates must meet the following requirements to work from home: Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office. Must be able to meet the minimum internet speed requirements for specific program Hotspots, satellite, Wi-Fi, and wireless internet service is NOT allowed for this role. Responsibilities Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction. Document each customers inquiry information into a database. Verify customers information, making corrections and updates as needed. Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. Follow-up with callers as necessary. Use statistical contact center data to make improvements to performance. Outbound calling for surveying to obtain client specific information. Shift and Schedule adherence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work. Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio ? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative . The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Additional Benefits: We offer a best-in-class benefits package including PTO, 401(k) Employer Contribution, Medical, Dental, Vision, Life, Disability and several voluntary benefit options. Job Summary Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments. Essential Duties and Responsibilities: Including the following, other duties may be assigned. Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary. Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation. Back up operator calls. Obtains all required information from caller and accurately inputs information into computer system. Locates nearest rental agency or body shop and provides client/driver with all necessary information. Deal with any outside vendor problems/questions as necessary. Contacts tow/glass to arrange for tows or glass repair and warm transfers callers. Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters. Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance. Backs up all fax/email claims submitted Communicates with all contacts in a highly professional and courteous manner at all times. Assist other departments as necessary with projects Evening Essential Duties and Responsibilities: Send loss notices on non-drivable vehicles. Handle notifications on serious injuries/fatalities as needed based on client parameters. Send assignments to body shops for non-drivable vehicles when necessary. If In-house Enterprise Representatives are not available or it's after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations. Ensure proper transferring of phone lines Making sure office is closed down properly prior to locking up QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred. LANGUAGE SKILLS : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills. REASONING ABILITY : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Schedule Throughout the training period, your schedule may vary contingent upon your trainer's shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required. About Fleet Response Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today's risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

Job Description Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work. Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Additional Benefits: We offer a best-in-class benefits package including PTO, 401(k) Employer Contribution, Medical, Dental, Vision, Life, Disability and several voluntary benefit options. Job Summary Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments. Essential Duties and Responsibilities: Including the following, other duties may be assigned. Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary. Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation. Back up operator calls. Obtains all required information from caller and accurately inputs information into computer system. Locates nearest rental agency or body shop and provides client/driver with all necessary information. Deal with any outside vendor problems/questions as necessary. Contacts tow/glass to arrange for tows or glass repair and warm transfers callers. Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters. Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance. Backs up all fax/email claims submitted Communicates with all contacts in a highly professional and courteous manner at all times. Assist other departments as necessary with projects Evening Essential Duties and Responsibilities: Send loss notices on non-drivable vehicles. Handle notifications on serious injuries/fatalities as needed based on client parameters. Send assignments to body shops for non-drivable vehicles when necessary. If In-house Enterprise Representatives are not available or it's after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations. Ensure proper transferring of phone lines Making sure office is closed down properly prior to locking up QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Schedule Throughout the training period, your schedule may vary contingent upon your trainer's shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required. About Fleet Response Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today's risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work. Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Additional Benefits: We offer a best-in-class benefits package including PTO, 401(k) Employer Contribution, Medical, Dental, Vision, Life, Disability and several voluntary benefit options. Job Summary Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments. Essential Duties and Responsibilities: Including the following, other duties may be assigned. Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary. Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation. Back up operator calls. Obtains all required information from caller and accurately inputs information into computer system. Locates nearest rental agency or body shop and provides client/driver with all necessary information. Deal with any outside vendor problems/questions as necessary. Contacts tow/glass to arrange for tows or glass repair and warm transfers callers. Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters. Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance. Backs up all fax/email claims submitted Communicates with all contacts in a highly professional and courteous manner at all times. Assist other departments as necessary with projects Evening Essential Duties and Responsibilities: Send loss notices on non-drivable vehicles. Handle notifications on serious injuries/fatalities as needed based on client parameters. Send assignments to body shops for non-drivable vehicles when necessary. If In-house Enterprise Representatives are not available or it's after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations. Ensure proper transferring of phone lines Making sure office is closed down properly prior to locking up QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Schedule Throughout the training period, your schedule may vary contingent upon your trainer's shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required. About Fleet Response Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today's risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization. NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!! ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.

At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company. What's in it for you? No Cold Calling -All leads the customer has asked US to contact THEM! No Experience Necessary - desire to win every day is required! Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included! Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal Casual Dress - Be comfortable while taking with potential customers Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within! Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television. Essential Duties and Responsibilities: Focus efforts on maximizing lead conversion from initial contact to set appointment Use learnings from comprehensive training program to successfully set customer leads Initiate outbound calls for digital advertisement sales leads generated Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion Serve as initial point of contact for potential customer via phone and email Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible Document and update customer interaction within customer relationship management (CRM) system Promote teamwork through consistency, reliability and group cohesiveness Experience and Minimum Qualifications: High School Diploma or equivalent Ability to learn sales systems and processes for inside sales center Ability to juggle various work activities Ability to thrive in a fast-paced, high-energy, team-oriented Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Detail-oriented and can focus on the task at hand, Excellent verbal and written communication skills are required for communicating with internal and external parties Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access) Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status) Leaf Home Core Values Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).