Customer Service Representative jobs at PrideStaff

Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH! Pay rate: $20/hr Shift availability: Mon - Fri, 8a-5p, alternating Saturday's Temporary: 2 -3 months with possibiity of extension or conversion For instant consideration for this role, click on Apply Now This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans. Our ideal candidate must have/must be able to: Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. Continually learn and develop knowledge of Mortgage systems, products, and processes. Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. Assumes additional responsibilities as assigned. Education/Certification Requirements: High School Diploma or GED Experience requirements: 2+ years of customer support, call center, contact center preferred Deadline and task-driven with ability to multitask Excellent verbal and written communication skills Strong analytical, attention to detail, and problem-solving skills Good leadership, initiative, and interpersonal skills Ability to work independently, as well as in a team environment Excellent customer service skills Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products Basic Mortgage knowledge preferred but not required As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Unison's products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives. Unison is how federal business gets done. Unison Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a Consultant. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks. Consultants thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products. Responsibilities This specific role will support PRISM users outside of the continental United States, so candidate must have the ability to work 1pm to 10pm ET. Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support Help drive successful operation of Unison's product suite by delivering high quality advisory and support services to government contractors Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed Understand client's business objectives and help clients achieve their goals Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks Consultants are continuously challenged though client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package Qualifications Ability to work 10am to 7pm PT / 1pm to 10pm ET Professional experience with one or more of the following: Prior consulting/training experience, preferably with a top consulting firm Possesses superior client relationship skills Exceptional written and verbal communications skills Self-starter, quick learner, and team player Proficient in the basics of Microsoft Excel, PowerPoint and Word BA or BS degree in a related field or equivalent experience Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable Clearance: Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship. Why Join Unison: Unison has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We believe that there is power in moving in unison. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, Unison delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions. Unison provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws.

Job Description ARE WE THE COMPANY FOR YOU? Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Call Center Representative to join our growing team! This position is located at our Nashville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has seven locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? As a Call Center Representative, you will answer account, product and service inquiry calls from members in a cordial, professional manner. Provides answers to members' questions, problems, and concerns with care and efficiency and promote credit union products and services. Performs requested transactions, conducts loan interviews, and accepts loan applications confidentially and in compliance with regulations. DUTIES AND RESPONSIBILITIES: Provides a professional and friendly environment for members to conduct business over the telephone. Processes members' various financial transactions such as wire transfers, cash advances, loan payments, and payment authorizations. Responsible for accurately identifying members prior to providing account information or performing requested transactions. Reviews online memberships and conducts telephone loan interviews and completes loan applications. Provides information on auto, boat, and recreational vehicle values. Maintains detailed knowledge of all credit union fees, rates, products, current promotions, and procedures for conducting loan interviews and completing loan applications. Posts all member transactions and uses other computer software to access member information and assist with additional services as needed. Prepares teller checks and loan add-on advances. Effectively cross sells the benefits of all CFCU products and services to members. Closes accounts as requested in writing by mail. Uses Sales and Service Training skills to retain accounts whenever possible. Answers email requests and performs account research using various programs and communication with various departments. Resolves member complaints within authority with care and concern. Understands and complies with all applicable laws and regulations, including Reg B, Reg E, Reg Z, Reg CC, Reg DD and the Fair Credit Reporting Act. Assists in training new Call Center employees. Processes daily reports such as online check disbursements and bill pay maintenance requests. Understands and adheres to all security policies and procedures, and all other credit union policies. Maintains member information in confidence. Processes requests such as ACH authorizations, stop payments, contact information changes, etc. Processes returned mail following proper procedures. Provides back-up for ITM Associate. Performs other duties as requested. JOB SPECIFICATIONS: Education Minimum of a high school diploma or GED. College or some post-secondary education is preferred. Specialized financial services training is also desired. Experience At least three years of financial institution experience in Teller/Universal Associate or customer service-related work is preferred, along with extensive public contact. Loan processing experience is desired. Personal computer experience is required. Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. The essential functions of this job are performed sitting at a desk using a telephone headset for extended periods of time. Most of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Excellent verbal and audio communication skills are needed to serve the members effectively. The volume and nature of the duties of this job require the physical and mental stamina to withstand periods of high stress. Supervision needs The work at this level should be performed with a minimal amount of supervision. Good independent judgement is very important, as well as initiative and problem-solving skills. Accuracy In the interest of service to the members and control of losses for the credit union, it is critical for the work to be performed accurately. Accuracy is primarily self-monitored. Personal follow-up is expected to assure all member needs and requests are met in a timely manner. Personal qualifications This is a vital public contact position. A "people-oriented" personality, with a caring, friendly, and sincere attitude, is an absolute requirement. Pleasant telephone manners and a clear speaking voice are required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player, effectively communicate in a professional manner, and cooperate with co-workers, members, and business associates. Job Posted by ApplicantPro

Job Description Dispatcher/Scheduler/Quality Control 7am - 3pm ($20.00/hr) We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies. We want someone who Has a keen eye for detail and an eagerness to learn Is flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE. Responsibilities and Duties Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Qualifications and Skills We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED) Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED) Is willing to work from the office Benefits Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking

Dispatcher/Scheduler/Quality Control 7am - 3pm ($20.00/hr) We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies. We want someone who Has a keen eye for detail and an eagerness to learn Is flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE. Responsibilities and Duties Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Qualifications and Skills We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED) Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED) Is willing to work from the office Benefits Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking

Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! Responsibilities : ● Handle inbound and outbound calls to support customers of various clients ● Provide excellent customer service, addressing questions and concerns ● Accurately enter information into our database ● Follow up with customers as needed to ensure satisfaction ● Meet and exceed performance metrics to qualify for advancement opportunities RequirementsResponsibilities: ● High school diploma or equivalent ● Strong verbal communication skills ● Reliable internet connection and a quiet workspace ● Basic computer skills (Microsoft Office proficiency) ● Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work): ● Windows 11 OS ● Minimum 16 GB RAM (desktop or laptop) ● No Chromebooks or Apple computers ● Dual monitors (not needed at time of application) ● Noise -canceling USB headset (not needed at time of application) ● Hardwired internet connection (not needed at time of application) Benefits● Work from the comfort of your home ● Starting pay of $12 -$15/hour (with increase opportunities) ● Opportunities for advancement based on performance ● Supportive team environment

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: February 24, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: September 15, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Strong desire to be helpful and take ownership to resolve customer situations * Empathetic and active listening * Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent, history of good attendance * Naturally curious with an aptitude for learning and understanding quickly * Ability to multitask by reading, typing, and navigating through applications while speaking with customers * Prior customer service/troubleshooting experience preferred * BILINGUAL (English & can SPEAK SPANISH) Responsibilities: * Communicate with customers in a proactive and professional manner. * Respond to questions and provide information while exceeding customer expectations. * De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. * Identify root cause of inquiries by asking probing questions to determine the best solution. * Maintain required product knowledge to deliver best in class service. Details: * Start Date: September 15, 2025 * Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks * Production Schedules available: * Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) * Pay: $15.87/hr * Must be Bilingual (English & Speak Spanish)

*Inbound Sales Representative *Remote Potentially Possible After 30 days! * 1-800-PACK-RAT/Zippy Shell, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, we can get you anywhere you need to go. This is an HOURLY pay position with UNCAPPED Commission. An average Sales Rep will make an additional $2000 plus / month based on performance. A high performing Sales Rep has the potential to make more. Job summary The 1-800-PACK-RAT/Zippy Shell sales team is looking for Inbound Sales Representatives to join our sales team at our corporate headquarters in Wake Forest, NC. This is a great opportunity for someone interested in growing their sales career within a nationwide organization that is continuously recognized for its dedication to customer service and satisfaction. In this role you will build relationships with our customers, using the consultative approach to understand the customer's needs and then offer them the best moving solution. This is a remarkable opportunity for the right person with an established path to advance your career within the organization. We offer flexible schedules, paid training, competitive base pay with an uncapped commission plan, health/dental/vision plans, life and disability insurance, paid time off, paid holidays, and a 401k plan with a company match. While you are in our training environment, we want you 100% focused on learning about our company and the products and services we offer. To assist you in your first 30 days of employment, we offer a “ramp-up” commission plan. During the first month of your employment, you will receive a commission payout based on total booked revenue (minus cancellations), or $1,000 - whichever of the two is higher. • In the event your assigned training class begins mid-month, your payout will be a pro-rated amount based on the number of days worked in your first month. Working remotely The ability to work remotely is a privilege we want to offer to those who are prepared to succeed in that environment. All new representatives who are meeting the required performance and attendance standards may potentially be able to begin working remotely at the 30-day mark pending approval from your team supervisor. Those who are not ready to work remotely at the 30-day mark will be required to continue working in the office until they are deemed ready. Physical demands This position will require use of a personal computer and phone on an ongoing basis throughout the workday. Additionally, the position requires frequent sitting, use of hands to type on a keyboard, reaching with hands and arms, speaking, hearing, and vision abilities, and the ability to lift and carry up to 10 (ten) pounds or more. Primary job responsibilities Leverage consultative sales approach to meet daily, weekly, monthly call and sales targets. • Provide information and answer questions about various services offered • Apply appropriate sales techniques and demonstrate sustained achievement of monthly sales goals and metrics • Up sell additional products as need arises • Use database, CRM, or other software to track progress with new prospects\ • Use product knowledge to showcase the solutions that our company can offer to prospects Required skills • 2+ years of proven sales success is a plus Track record of consistently meeting and exceedingly daily, weekly and monthly sales targets • Strong phone presence and experience in the call center environment is a plus • Excellent verbal and written communication skills • Proven ability to succeed in a fast-paced sales or customer service environment • History of successfully meeting or exceeding targets/quotas • Strong organizational and time management skills • PC proficiency with experience using Microsoft Outlook, Word and Excel • Knowledge of moving/storage or logistics industry is a plus Education High school diploma required; BS/BA preferred. 1-800-PACK-RAT/Zippy Shell offers a robust benefits package including competitive salaries, paid time off, matching 401K, health and dental insurance and much more. When you join the 1-800-PACK-RAT family, you will be part of a company that values every individual and their contributions. 1-800-PACK-RAT/Zippy Shell is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

* Inbound Sales Representative *Remote Potentially Possible After 30 days! * 1-800-PACK-RAT/Zippy Shell, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, we can get you anywhere you need to go. This is an HOURLY pay position with UNCAPPED Commission. An average Sales Rep will make an additional $2000 plus / month based on performance. A high performing Sales Rep has the potential to make more. Job summary The 1-800-PACK-RAT/Zippy Shell sales team is looking for Inbound Sales Representatives to join our sales team at our corporate headquarters in Wake Forest, NC. This is a great opportunity for someone interested in growing their sales career within a nationwide organization that is continuously recognized for its dedication to customer service and satisfaction. In this role you will build relationships with our customers, using the consultative approach to understand the customer's needs and then offer them the best moving solution. This is a remarkable opportunity for the right person with an established path to advance your career within the organization. We offer flexible schedules, paid training, competitive base pay with an uncapped commission plan, health/dental/vision plans, life and disability insurance, paid time off, paid holidays, and a 401k plan with a company match. While you are in our training environment, we want you 100% focused on learning about our company and the products and services we offer. To assist you in your first 30 days of employment, we offer a "ramp-up" commission plan. * During the first month of your employment, you will receive a commission payout based on total booked revenue (minus cancellations), or $1,000 - whichever of the two is higher. * In the event your assigned training class begins mid-month, your payout will be a pro-rated amount based on the number of days worked in your first month. Working remotely The ability to work remotely is a privilege we want to offer to those who are prepared to succeed in that environment. All new representatives who are meeting the required performance and attendance standards may potentially be able to begin working remotely at the 30-day mark pending approval from your team supervisor. Those who are not ready to work remotely at the 30-day mark will be required to continue working in the office until they are deemed ready. Physical demands This position will require use of a personal computer and phone on an ongoing basis throughout the workday. Additionally, the position requires frequent sitting, use of hands to type on a keyboard, reaching with hands and arms, speaking, hearing, and vision abilities, and the ability to lift and carry up to 10 (ten) pounds or more. Primary job responsibilities * Leverage consultative sales approach to meet daily, weekly, monthly call and sales targets. * Provide information and answer questions about various services offered * Apply appropriate sales techniques and demonstrate sustained achievement of monthly sales goals and metrics * Up sell additional products as need arises * Use database, CRM, or other software to track progress with new prospects\ * Use product knowledge to showcase the solutions that our company can offer to prospects Required skills * 2+ years of proven sales success is a plus * Track record of consistently meeting and exceedingly daily, weekly and monthly sales targets * Strong phone presence and experience in the call center environment is a plus * Excellent verbal and written communication skills * Proven ability to succeed in a fast-paced sales or customer service environment * History of successfully meeting or exceeding targets/quotas * Strong organizational and time management skills * PC proficiency with experience using Microsoft Outlook, Word and Excel * Knowledge of moving/storage or logistics industry is a plus Education * High school diploma required; BS/BA preferred. 1-800-PACK-RAT/Zippy Shell offers a robust benefits package including competitive salaries, paid time off, matching 401K, health and dental insurance and much more. When you join the 1-800-PACK-RAT family, you will be part of a company that values every individual and their contributions. 1-800-PACK-RAT/Zippy Shell is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! Responsibilities : ● Handle inbound and outbound calls to support customers of various clients ● Provide excellent customer service, addressing questions and concerns ● Accurately enter information into our database ● Follow up with customers as needed to ensure satisfaction ● Meet and exceed performance metrics to qualify for advancement opportunities RequirementsResponsibilities: ● High school diploma or equivalent ● Strong verbal communication skills ● Reliable internet connection and a quiet workspace ● Basic computer skills (Microsoft Office proficiency) ● Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work): ● Windows 11 OS ● Minimum 16 GB RAM (desktop or laptop) ● No Chromebooks or Apple computers ● Dual monitors (not needed at time of application) ● Noise -canceling USB headset (not needed at time of application) ● Hardwired internet connection (not needed at time of application) Benefits● Work from the comfort of your home ● Starting pay of $12 -$15/hour (with increase opportunities) ● Opportunities for advancement based on performance ● Supportive team environment

Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! Responsibilities : ● Handle inbound and outbound calls to support customers of various clients ● Provide excellent customer service, addressing questions and concerns ● Accurately enter information into our database ● Follow up with customers as needed to ensure satisfaction ● Meet and exceed performance metrics to qualify for advancement opportunities RequirementsResponsibilities: ● High school diploma or equivalent ● Strong verbal communication skills ● Reliable internet connection and a quiet workspace ● Basic computer skills (Microsoft Office proficiency) ● Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work): ● Windows 11 OS ● Minimum 16 GB RAM (desktop or laptop) ● No Chromebooks or Apple computers ● Dual monitors (not needed at time of application) ● Noise -canceling USB headset (not needed at time of application) ● Hardwired internet connection (not needed at time of application) Benefits● Work from the comfort of your home ● Starting pay of $12 -$15/hour (with increase opportunities) ● Opportunities for advancement based on performance ● Supportive team environment

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Client Access Manager FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education : High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working remotely and proficient with software/tools related to remote work. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands. This position is 100% remote and will support various markets. The preferred candidate will have NJ transaction experience. Responsibilities: Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner. Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems. Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties. Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties. Regularly update and manage communication with all parties involved in the transaction. Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. Experience Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume An individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. Technical- ability to learn and navigate multiple software systems with an elevated level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

The Credit Bureau Dispute Specialist researches direct and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and timely follow up occurs. Depth & Scope: · Handles sensitive consumer information (credit bureau data, raw PII, customer account information) · Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting · Researches and responds to disputes received directly by mail or email · Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV) · Researches and actions feedback from the credit bureaus, internal reporting, and third parties to ensure accurate reporting · Corrects inaccurate account information provided to CRAs and documents the resolution using internal systems and e-OSCAR · Maintains a clear understanding of current internal credit-related policies and procedures, as well as all applicable federal regulations and credit industry standards · Adapts to and endorses change and serves as an agent of positive change to support goals and direction · Demonstrates a strong commitment to meet or exceed external and internal expectations, service, and quality goals · Able to work within a corporate environment understanding its structure and adhering to schedule and punctuality requirements · Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology · Must be able to work weekdays and weekend/overtime if required to ensure adherence to SLAs · Engages internal/external partners to obtain pertinent account information · Identifies and addresses process improvements based on day to-day observations and activities · Responds to inquiries and assists in resolving problems/complaints · Promotes a positive team environment by demonstrating professional behavior and respect for others · Escalates more complex or unusual issues to lead or supervisory staff Skills FCRA Top Skills Details FCRA Additional Skills & Qualifications - 3+ credit card or mortgage disputes experience preferred \ - MUST HAVE: eOscar exp, know what FCRA is and what it stands for, - Need to know: What type of FCRA dispute processing experience do you have? / What are the different types of FCRA disputes? - 3+ years in Financial Services - Superior analytical, problem solving and decision-making skills - Excellent verbal, written, and interpersonal communication skills and ability to work well in a team environment - Exceptional attention to detail and accuracy - Ability to use/learn current technology and software applications related to position - Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act - Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Mt Laurel, NJ. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company. We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you. This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026. CONSULTING ENVIRONMENT As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items. RESPONSIBILITIES Keep Things Moving Manage the CSO's calendar, meetings, and travel efficiently. Organize and maintain client-facing materials, SOWs, sales presentations, and reports. Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot). Run reports, track extensions, and maintain data hygiene in CRM systems. Client Engagement & Support Attend client meetings to capture notes, action items, and follow-ups. Support client onboarding, engagement, and experience initiatives. Serve as a trusted point of contact between clients, marketing, and delivery teams. Farm accounts, track interactions, and help advance B2B sales opportunities. Drive Sales & Operational Excellence Collaborate with Sales, Marketing, and Delivery to support strategic initiatives. Ensure the sales pipeline is accurate and actionable through CRM management and reporting. Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions. Contribute to high-completion, high-impact follow-through across all projects and engagements. QUALIFICATIONS 3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment. Solid understanding of technology and sales cycles; able to grasp technical concepts quickly. Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment. Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot). Strong communication skills, polished and personable, with the ability to add value in client-facing situations. Self-starter with a high “say-do” ratio; thrives on executing and following through. ADDITIONAL QUALIFICATIONS Experience supporting C-level executives in high-growth, fast-paced teams. Familiarity with proposals, RFPs, and sales enablement tools. Previous exposure to B2B sales strategy or client relationship management. Experience in a consulting environment with tech-focused solutions. COMPENSATION Base: $85,000-$105,000/year Bonus-eligible

At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company. What's in it for you? No Cold Calling -All leads the customer has asked US to contact THEM! No Experience Necessary - desire to win every day is required! Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included! Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal Casual Dress - Be comfortable while taking with potential customers Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within! Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television. Essential Duties and Responsibilities: Focus efforts on maximizing lead conversion from initial contact to set appointment Use learnings from comprehensive training program to successfully set customer leads Initiate outbound calls for digital advertisement sales leads generated Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion Serve as initial point of contact for potential customer via phone and email Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible Document and update customer interaction within customer relationship management (CRM) system Promote teamwork through consistency, reliability and group cohesiveness Experience and Minimum Qualifications: High School Diploma or equivalent Ability to learn sales systems and processes for inside sales center Ability to juggle various work activities Ability to thrive in a fast-paced, high-energy, team-oriented Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Detail-oriented and can focus on the task at hand, Excellent verbal and written communication skills are required for communicating with internal and external parties Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access) Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status) Leaf Home Core Values Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Paradigm is seeking a full-time, remote Provider Appeals and Legal Liaison. The Provider Appeals and Legal Liaison is responsible for leading the interface between the Medical Bill Review/Claims team and Paradigm's Legal department. This position manages complex medical provider appeals and reconsiderations, supports legal responses to medical billing disputes, and ensures compliance with Workers' Compensation regulations and best practices. The ideal candidate brings deep subject matter expertise, advanced analytical capabilities, and exceptional communication skills to drive resolution and influence cross-functional collaboration. The schedule for this remote work position is Monday - Friday, 8 AM to 5 PM. Responsibilities include (but are not limited to): Workers' Compensation Medical Bill Review and Provider AppealsReview and process provider appeals and complex billing reconsiderations for medical bills associated with complex Workers' Compensation claims Legal and State Dispute SupportAct as the billing SME when disputes escalate to state WC boards. Display strong analytical & communications through compilation of end-to-end provider billing history, payment rationale, and regulatory citations to support Legal in drafting responses and negotiations. Jurisdictional ExpertiseApply deep knowledge of Workers' Compensation regulations, statutes, and fee schedules across multiple states. Serve as SME for state-specific billing requirements and dispute processes. Medical Billing Standards and ComplianceMaintain expertise in Workers' compensation fee schedules, medical billing and coding standards (CPT, ICD-10, HCPCS), and payer-side bill review methodologies, while ensuring compliance with all regulatory requirements. Trend Analysis and Process ImprovementIdentify patterns in provider disputes, recommend proactive solutions, and share best practices through training and collaboration. Cross-Functional Engagement and DocumentationRepresent Medical Bill Review in meetings with Legal, Compliance and Provider Relations. Maintain accurate, audit-ready records for appeals and disputes. Qualifications: Bachelor's degree or equivalent experience required; advanced coursework in healthcare administration, legal studies, or medical billing preferred. Minimum 7 years of national Workers' Compensation bill review experience, with at least 3 years in a role involving appeals, reconsiderations, or legal coordination. Excellent written and oral communication skills and phone presence. Ability to effectively present information to providers as well as to employees of the organization Advanced understanding of medical billing, coding (ICD-10, CPT, HCPCS), and Workers' Compensation regulations. Strong analytical and critical thinking abilities. Proven ability to collaborate effectively with legal, compliance, and operational teams. Proficiency in Microsoft Office and bill review platforms. Detail-oriented with excellent organizational and time management skills.