Prime Communications jobs - 27 jobs

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Customer Care Team!

About the Role: The Enterprise Account Executive is primarily responsible for growing the fiber optic network for point-to-point, point-to-multipoint, and internet bandwidth connections within designated territories. The Fiber Account Executive must have a proven sales history and be able to hunt for, develop and maintain strong relationships with enterprise, government, healthcare, education, and other business customers to maximize service account value. Incumbent must respond to customer inquiries, manage service aspects of the account, cold call, and network in an effort to initiate contacts with business prospects for various service offerings. What we offer: Competitive commission structure with guaranteed base salary World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with competitive company subsidies Up to 3 weeks of PTO and up to 9 paid holidays Paid training to build the skills and confidence you need to get results A balanced schedule that enables you to have a fulfilling life outside of work Essential Job Functions: Direct sales responsibility for acquiring customers on the Fiber Optic Network to meet sales goals. Develop and follow a comprehensive time and territory management plan to effectively maximize coverage and efficiently manage expenses. Achieve monthly, quarterly, and annual sales objectives. Develop and maintain positive working relationships with existing and prospective business customers. Grow and maintain potential prospect funnel by actively cold calling and attending networking events. Experience with managed network services, such as managed Wi-Fi, network and switch is preferred. Perform other duties as assigned by management. Qualifications: Four year college degree or four years of telecommunications business sales experience preferred. Sales, closing, and networking skills. Cold-calling skills. Excellent interpersonal skills and the ability to create, build, and maintain relationships. Presentation, computer and communication skills. Self-starter with excellent time management skills. Strong analytical skills. Ability to prioritize workload, meet deadlines and function well in high stress situations. Ability to solve problems and make sound, independent decisions. Broad basic knowledge of the telecommunications industry and basic understanding of customer premise equipment, and plant entrance and network interface device options. Knowledge of existing and future internet, broadband, telephone, and other communication technologies. Knowledge of software applications related to customer premise equipment systems and data networking technologies.

Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team! As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who:• Promote quality customer experience with honest and committed customer care. • Engage in real-time troubleshooting with customers to resolve technical issues. • Educate residential Shentel customers about the installation and use of products. • Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience. We offer a great work environment and competitive total compensation package that includes:• World class 401(k) - up to 8% company contribution• Medical, dental, vision, and life insurance with company subsidies• Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following:• Your reputation as a successful customer service professional who meets and exceeds goals• Your high school diploma or equivalent• One year of customer service or call center experience We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Technical Support Team!

Job Summary:AI Analyst is responsible for providing analytical, training and testing support for AI projects. This role involves understanding problems to solve with AI, defining AI inputs, defining testing or training programs, preparing data and working with Shentel's data warehouse for preparing data sets for AI use. Responsibilities:• Assist in designing and implementing machine learning models and AI algorithms. • Documents AI model requirements. Perform exploratory data analysis to validate assumptions and inform decisions.• Create test plans and define objectives for AI systems. Select appropriate testing methods and identify test scenarios. Perform functional, regression, performance, and usability testing. Collaborate with developers and data scientists to resolve issues.• Conduct non-deterministic tests for models that evolve over time. Detect and document flaws, inconsistencies, or biases in AI models.• Validate the quality and relevance of training and testing datasets. Ensure compliance with ethical and bias standards. Test AI systems for transparency and interpretability. Verify adherence to security, privacy, and regulatory requirements.• Maintain clear records of test methods, results, and recommendations for stakeholders. • Maintain technical documentation for data pipelines, transformation logic and data mart designs• Prepare domain-oriented datasets and feature stores for AI and ML, predictive modeling and other use cases Job Requirements: Education:• A bachelor's degree in computer science, data science, data engineering, information systems, mathematics or related field; master's preferred Experience:• A minimum of seven years of experience in systems analysis, analytics engineering, test engineering, data engineering or related technical field Skills:• Proficiency in advanced analysis including defining workflow models, drafting system requirements and functional requirements, defining data sets needed for AI models and programs. • Advanced understanding of data warehouse concepts and modern enterprise data architectures• Advanced understanding of test methodology, building test plans and testing automation• Experience with AI Models and AI development• Expertise in BI platforms (e.g., Power BI, Tableau, Alteryx)• Experience with cloud platforms (e.g., AWS, Azure)

Glo Fiber is growing! We are seeking candidates for a Retail Customer Service Representative (RCSR) in our Chillicothe, OH Glo Fiber Store. We are looking for a sales-oriented customer service professional to work in a fast paced environment selling Glo Fiber through face-to-face and over the phone interactions. You will play a pivotal role in the continued growth of Glo Fiber, while supporting our local communities. We offer a great work environment and competitive total compensation package that includes: World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies 3 weeks of PTO and up to 9 paid holidays Work schedule: M-F, 9a- 6p with occasional overtime and rotating Saturdays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Retail Sales Team!

Why Russell Cellular? Starting pay is up to $23 hourly! Unlimited commissions based on performance and commission Health, dental, vision, and life insurance as well as paid sick days and company holidays Employer matched 401K after 1 year Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018 Employee Assistance Programs 750+ locations in 43 states employing 2,600+ employees Verizon Sales discounts, sales contests and incentives Opportunity for growth and advancement through training Community involvement opportunities Are you self-motivated and interested in a career in retail sales? Are you looking for an opportunity for growth and financial stability? Then you need to consider being a Store Manager for Russell Cellular, a Premium Wireless Agent for Verizon! What will you do in your role? You will equip people with the wireless products they need and make sure that you provide the best wireless experience to every customer, every time. Facilitating retail sales of cellular phones and wireless services to the general public Creating additional sales opportunities through creative marketing campaigns Continually increasing knowledge of telecommunications products and services Observing retail sales reps selling process, teaching best practices and ensuring delivery of top-tier customer service Seeking additional sales through creative marketing and community involvement Developing and monitoring action plans for the accomplishment of daily/month sales goals Prepare Wireless Specialist reviews with approval from the District Sales Manager Facilitate new hire sales training program and ensuring that are required elements are completed Pre-screening of job applicants and conducting all interviews Hiring of new employees with approval from the District Sales Manager Conduct disciplinary action plans as needed with approval from the District Sales Manager Manage shift scheduling Job requirements Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired Motivation and an inner drive to learn, grow, and excel A knack for technology and the ability to learn wireless quickly Ability to work nights, weekends, and holidays as need be Outgoing, motivating, confident, positive team leader with an amazing ability to inspire others Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement. Come and join us and be a part of the Russell Cellular success! Equal Opportunity Employer Statement Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Summary: Provides leadership and coordination for the activities of the Enterprise Program Office (ePMO) and IT Delivery Team. This position will lead a team of project managers, program managers, delivery analysts and testers to define and execute projects. This includes project planning and project execution within budget and committed delivery timeframes. This position will communicate directly with internal and external customers to define technical requirements, a delivery plan and schedule, and provide status updates. The Manager will be responsible for developing, communicating, and implementing project plans to drive Shentel teams to meet business expectations and project delivery dates. This position is also responsible for the management and success assurance of multiple direct reports in a team environment including individual development, team building strategies, and conflict resolution. Duties and Responsibilities:• Responsible for leading ePMO projects and programs for the organization including, but not limited to, acquisition or merger integrations, large change projects, and all IT Delivery efforts• Proactively work with senior leaders to develop and prioritize a portfolio of projects that will help deliver on Shentel goals • Lead and develop team to project manage delivery of projects for business.• Develop project plans and schedules including all deliverables from business. • Work internal departments to obtain deliverable commitments, solve problems, and develop corrective action plans as necessary to meet project goals and project due dates.• Recognize the critical path, constraints, and task dependencies of a project.• Develop and prioritize processes, plans, schedules, and risk strategies to meet project milestone and timelines. • Proactively communicate project plans, schedules, and updates to internal and external customers. • Define project management approach and support project managers with coaching, tools, templates and systems. • Develop reports to reflect the health and status of projects from a budget, technical, and schedule standpoint.• Define business analysis and requirements gathering approach. Support business analysts with tools and systems.• Manage and develop staff to meet organizational objectives. Responsible to recruit, train, develop, coach, mentor and conduct performance reviews for staff.• Observes all company safety procedures at all times.• Demonstrates and holds employees accountable for stewardship of the brand to include embodiment of the Shentel Way by ensuring appropriate use of the brand (name, logo, company, appearance, and attitude) within their respective team and organization. Qualifications Requirements: Education: • Bachelor's degree in liberal arts or computer science, system analysis or a related study, or equivalent experience is required. MBA preferred. PMP certification is a plus. Experience Level: • Minimum 5 to 7 years of design and implementation experience in IT, with deep knowledge of project management, program/portfolio management, business analysis, and various IT lifecycle delivery methods including Agile, Waterfall and hybrid.3 to 5 years leading and coaching teams Skills:• Excellent planning, analytical, organizational, and problem-solving skills• Excellent interpersonal, peer and executive communications, customer relations and writing skills• Demonstrated experience developing and maintaining productive relationships with key clients, stakeholders, and technology partners• Demonstrated experience influencing without authority• Demonstrated experience leading multi-cultural, geographically dispersed teams comprised of organization IT, business stakeholders and vendor resources• Proven experience supporting SDLC activities. Understands waterfall and agile methodology and applies project management principles and strategic thinking• Mastery of fundamental IT project and work management skills and competencies• Demonstrated ability to apply critical thinking to accomplish activities in order to meet time critical deadlines and respond appropriately in stressful situations

Job Summary: Strategically support the finance team by maximizing the effective operation of the Oracle Fusion SaaS application to meet the business needs and operational excellence. Identify opportunities to deploy application functionality that improves efficient business operations. Support and operate the Oracle Fusion Cloud ERP/SCM and related Oracle Service integrations to ensure reliable and accurate financial, inventory and supply chain processes for the telecommunications operations. Duties and Responsibilities:• This position ensures the smooth operation of Oracle to meet the business needs; coordinates regular SAAS software upgrades, oversees the implementation, configuration, and maintenance of Oracle solutions. Assesses Oracle release impacts to Shentel operations, coordinates testing processes, and ensures interfaces with other boundary applications are optimized.• Operate, maintain and administer Oracle Fusion Cloud ERP/SCM modules (including Cloud ERP integrations) to support telecom finance, procurement, inventory, and asset management processes. • Manage and configure packaged connectors and APIs between Oracle ERP/SCM and adjacent systems used in telecom operations, including but not limited to billing systems, field service platforms, IoT/connected-field-service components, GIS and HR systems, and CRM integrations. • Responsible for development, design and testing of Oracle reporting to meet finance needs. Will also be responsible for updating reports or troubleshooting issues when reports are modified due to organizational changes. • Collaborate with Finance, Procurement, network operations and asset teams to understand current challenges with platform and work to resolve. Solutions could explore configuration changes, knowledge on module best practices, or transforming work to better leverage platform. • Configure and support financial interfaces for invoicing, billing handoffs and contract entitlements tied to outcome-based service models or telecom service contracts. • Develop and enforce policies for data security and integrity.• Conduct regular audits and assessments to identify areas for improvement.• Work with IT Infrastructure to ensure system availability, perform upgrades (including minimizing downtime through zero-downtime strategies where applicable), patching and environment management for cloud ERP/SCM components. • Ensure compliance with industry standards and best practices.• Participate in requirements definition and business capability modeling to avoid overlooked functional requirements when integrating FSM, ERP and SCM capabilities for telecom use cases. • Responsible for secure coding and administration. Role will need to follow change control process, document changes and comply with all SOX IT General Controls. Qualifications and Experience:• 7 - 10 years with hands-on experience with Oracle ERP and partnering with accounting and supply chain teams. A deep understanding of the application design structure, and functionalities and have demonstrated success in helping finance organizations leverage the application to transform finance processes. • Successful experience with administering, configuring and supporting Oracle Fusion Cloud ERP/SCM (including Asset-Based Service or Cloud ERP/SCM components). • Ability to communicate effectively across functional teams. • Exceptional project management experience.• Demonstrated background and understanding of accounting, finance, supply chain, inventory preferably in organizations with construction, field-service or telecommunications use cases. • Relevant certifications for Oracle Cloud ERP/SCM administration and integration (where applicable) and proven track record managing cloud upgrades and platform changes. • Experience working in a public traded company preferred with knowledge of SOX controls Skills:• Technical administration of Oracle Fusion Cloud ERP/SCM including integration layers.• Experience configuring and maintaining APIs, packaged connectors and integration middleware between ERP/SCM, FSM, IoT platforms and CRM/GIS systems. • Demonstrated practical knowledge of accounting process and principles, including revenue reporting, cash management, SEC reporting, etc. • Knowledge of supply chain processes: parts demand planning, procurement, inventory management, warranty and reverse logistics relevant to field-service-heavy telecom operations. • Familiarity with cloud administration tasks (upgrades, configuration management, high-availability) and with approaches to minimize downtime for business-critical systems. • Work with SOX controls and IT General Controls within a SOX environment. Understand Change Control, Role based systems, code reviews, etc. • Communication and stakeholder collaboration skills to work with CAO-level sponsors, procurement, finance and external vendors/partners.

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in Zanesville, OH. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Zanesville area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. ************************************** We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 + earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and territory management experience preferred One to two years as a customer service professional High School Diploma or equivalent Valid Driver's License & clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications!

The Construction Foreperson Sr is responsible for administering construction activities for assigned telecom Outside Plant (OSP) work with minimal direct supervision. Responsibilities include assuring safety at the work site and directly supervising all on-site activities for construction work orders. The Construction Foreman leads all construction activities which includes but are not limited to travel to and from job site, job site setup and breakdown, wearing of personal protective equipment, setup of appropriate warning signs, coordination with local authorities, safe operation of construction equipment, meeting schedules, acquiring all necessary materials and equipment for job completion, communicating with crew members, and internal and external customers for job status updates. Qualification Requirements: Education: High School Diploma is required for the role. Associate's/Technical Degree - two years is preferred for the role. Experience Level: 3 years of OSP Construction experience is Required. 4 years of Industry experience is Preferred. 2 years of Supervision experience is Preferred. Job Skills & Knowledge: The ability to safely lead and motivate a team with minimal direct supervision. Complete documentation in a timely and professional manner. Be able to lead a crew under dynamic and changing conditions. Commercial Driver's License (CDL). VA811 Computer Based Training (CBT) Excavation Certification. VDOT Intermediate Work Zone Traffic Certification

Job Summary:The AI/ML developer is responsible for designing, developing, and implementing artificial intelligence and machine learning solutions to create intelligent and automated systems. This role works on various stages of the AI/ML development life cycle, from data preprocessing and model development to deployment and monitoring. The AI/ML developer is generally focused on integrating and implementing AI/ML algorithms and logic into the deliverables of an IT project.Responsibilities• Collaborates with various stakeholders to understand, meet, and answer business challenges using AI software• Develops and implements machine learning models and algorithms to solve complex problems and extract insights from large datasets• Selects appropriate machine learning tools, techniques and models based on the problem at hand• Optimizes models for performance, scalability, and accuracy, considering factors like computational resources and memory constraints• Works closely with 3rd party partners and consultants on AI Tools and implementations when implementation partners are needed• Collaborates with software engineers to integrate AI/ML models into existing systems or develop new applications• Stays updated with the latest advancements in AI/ML technologies and contributes to the adoption of best practices within the team Qualification Requirements:Education:• A bachelor's degree in software engineering, computer science, or a related field; master's preferred Experience:• At least five years of experience in software engineering, AI engineering, or similar field• Demonstrated expertise in machine learning Skills:• Proficiency in programming languages such as Python, R, and JavaScript for developing AI/ML applications• Solid understanding of machine learning algorithms, including supervised and unsupervised learning, reinforcement learning, and deep learning; familiarity with natural language processing (NLP) techniques and libraries for text analysis and sentiment analysis• Considerable knowledge of machine learning libraries and frameworks • Proficient in exploratory data analysis (EDA) and data visualization • Knowledge of cloud platforms such as AWS, Azure, and GCP • Experience with version control systems like Git for collaborative development and code management• Strong and innovative problem-solving skills used to analyze complex issues and propose AI/ML solutions

Employees in the Network Technician classification will be assigned job functions related to the installation, provisioning and maintenance of the electronics central to the company's telephone and broadband network. While a Network Technician is not required to be qualified in all skills associated with this classification, he/she is expected to be qualified in all skills associated with his/her job assignment. Network Technicians are required to be able to splice fiber optic cables. The following are examples of duties and skills that can be assigned to Network Technicians: 1. Perform an assortment of tasks required to make cross connects on distribution frames; including 2-wire, 4-wire, HF and T-1 circuits; cross connects on fiber distribution panels using fiber jumpers; rearrange fiber terminations as needed; assist others with testing of plant cable facilities; monitor central office alarms and respond by notifying appropriate personnel; answer the telephone in the switchroom and relay messages to fellow employees. 2. Perform an assortment of tasks to install, provision and maintain the switching and broadband network, including: soft switches, central office switches; remote switches; digital loop carriers; testboard; operator services equipment; alarm monitoring systems; digital cross connect system; SS7 network including STP and STP translations; carrier systems; SONET equipment; High Capacity Digital Transport (HDTs); servers associated with the broadband network; and new equipment that may be purchased to expand or enhance the switching and broadband network. 3. Perform an assortment of tasks to install, provision and maintain the broadband network, including: ADSL, DSLAM, and Mini RAM; ATM switches; Calix, Alcatel, Fujitsu, Juniper, Ethernet service switches, data service routers, TDM service interfaces and Adtran Total Access 5000 systems; VDSL system including: head end, BDTs USAMs and the provisioning of residential gateways, ether sets and modems; and new equipment that may be purchased to expand or enhance the broadband network. 4. Install, provision and maintain subscriber carrier systems, including HF line, repeaters and outside channel units. Install and maintain special circuits including data circuits, T1 facilities, and DS3 facilities. 5. Install, provision and maintain subscriber telephone and broadband service; cross connects; optical network units; station connections (drop, network interface device, ground rod, and wire); demarcation panels (when necessary), inside wire, and customer premise equipment. 6. Perform an assortment of tasks associated with cable splicing including the splicing of plastic and fiber optic cables of all sizes. Test cable, locate underground cables, and repair faults in cable. 7. Perform an assortment of tasks related to bench repair of subscriber carrier channels, payphones, single and multi-line telephones, various types of data equipment, and testequipment. 8. Install, provision and maintain payphones, multi-line telephones, key systems, and hybrid business systems. Install and maintain network and customer premise equipment associated with Centrex, ISDN, or CLASS service. 9. Perform minor preventative maintenance on vehicles assigned to the employee. These tasks include checking and adding oil in the engine, antifreeze/coolant in the engine, water in the battery, windshield washer liquid, and air in the tires. Also refuel vehicle when Warehouse Attendant is not readily available. 10. Perform record keeping tasks associated with daily activities. Completing service order estimate forms, material usage forms, and other plant maintenance specific forms will be required. 11. Maintain telephone and broadband equipment during power outages. Installation and maintenance of rectifiers, power distribution, and batteries. 12. Engineering of work assignments and writing of cut sheets as appropriate.

Why Russell Cellular? Starting pay is up to $18 hourly! • Unlimited Commissions• Health, dental, vision, and life insurance• Paid sick days and company holidays• Employer matched 401K• Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018• Employee Assistance Programs• 750+ locations in 43 states employing 2,600+ employees• Verizon discounts, sales contests, and incentives• Opportunity for growth and advancement • Community involvement opportunities• Same-day pay options• Amazing company culture What will you do in your role? You will get to know your customers and to discover their needs. You will provide them with individualized customer service in order to equip them with the wireless products and services they need. As a Retail Sales Representative, you will practice Russell Cellular's core values of Integrity, Expertise, Initiative and Service and will live out our brand foundation of Care for Every Person with your team, customers and members of the communities in which we do business. If you're self-motivated and interested in a career in retail sales, if you are looking for an opportunity for growth and financial stability, then you need to consider being a Wireless Specialist for Russell Cellular, a Verizon Authorized Retailer. Duties & Responsibilities include: Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events Contact current customers via phone for additional sales opportunities Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties Develop and monitor action plans for the accomplishment of daily/month sales goals Job requirements Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired Motivation and an inner drive to learn, grow, and excel A knack for technology and the ability to learn wireless quickly Ability to work nights, weekends, and holidays as need be Ability to lift 50+ lbs Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement. Come and join us and be a part of the Russell Cellular success! Equal Opportunity Employer Statement Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Do you have an entrepreneurial spirit and the motivation to make things happen? Are you seeking the freedom to succeed based on your own efforts? The Account Executive I position gives you the opportunity to build Glo Fiber's market position, concentrating on working with local small to medium sized business owners. This position is responsible for identifying and selling our Glo Fiber business solutions within our Glo Fiber markets. Shentel is a growing company offering products and services that use our state-of-the-art fiber optic network. Shentel has an unbeatable culture with a team that embodies our standards of constant improvement, communication, and teamwork. To let you know how much we value you, we've put together a competitive, full-spectrum employee care package. How We Reward You Competitive commission structure with guaranteed base salary World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with competitive company subsidies Up to 3 weeks of PTO and up to 9 paid holidays Paid training to build the skills and confidence you need to get results A balanced schedule that enables you to have a fulfilling life outside of work Our Account Executives provide an excellent customer experience by connecting with business owners in the community. As a subject matter expert of Glo Fiber, you will guide customers to their total service solution through our consultative sales process! If you are a motivated individual who loves a challenge and is ready to meet and exceed their goals in a fun, friendly environment, we want to talk to you! You Bring to the Table The passion to create customer experiences that will drive repeat business The drive to meet and exceed sales goals The agility to move between customer interactions and other daily tasks smoothly The flexibility to work seamlessly with diverse groups and settings in the field The awareness to use your time effectively The resourcefulness to research on your own or work with others to resolve problems The organization to document your daily progress You Worked Hard For College degree or equivalent experience Minimum of 2 years selling business to business within the telecom industry Your reputation as a successful sales and customer service professional Valid Driver's License and clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.

Job Summary:AI Analyst is responsible for providing analytical, training and testing support for AI projects. This role involves understanding problems to solve with AI, defining AI inputs, defining testing or training programs, preparing data and working with Shentel's data warehouse for preparing data sets for AI use. Responsibilities:• Assist in designing and implementing machine learning models and AI algorithms. • Documents AI model requirements. Perform exploratory data analysis to validate assumptions and inform decisions.• Create test plans and define objectives for AI systems. Select appropriate testing methods and identify test scenarios. Perform functional, regression, performance, and usability testing. Collaborate with developers and data scientists to resolve issues.• Conduct non-deterministic tests for models that evolve over time. Detect and document flaws, inconsistencies, or biases in AI models.• Validate the quality and relevance of training and testing datasets. Ensure compliance with ethical and bias standards. Test AI systems for transparency and interpretability. Verify adherence to security, privacy, and regulatory requirements.• Maintain clear records of test methods, results, and recommendations for stakeholders. • Maintain technical documentation for data pipelines, transformation logic and data mart designs• Prepare domain-oriented datasets and feature stores for AI and ML, predictive modeling and other use cases Job Requirements: Education:• A bachelor's degree in computer science, data science, data engineering, information systems, mathematics or related field; master's preferred Experience:• A minimum of seven years of experience in systems analysis, analytics engineering, test engineering, data engineering or related technical field Skills:• Proficiency in advanced analysis including defining workflow models, drafting system requirements and functional requirements, defining data sets needed for AI models and programs. • Advanced understanding of data warehouse concepts and modern enterprise data architectures• Advanced understanding of test methodology, building test plans and testing automation• Experience with AI Models and AI development• Expertise in BI platforms (e.g., Power BI, Tableau, Alteryx)• Experience with cloud platforms (e.g., AWS, Azure)

Job Summary: Lead the design, implementation, operation, administration, and maintenance of complex network infrastructure to maximize network and customer uptime. Configure, troubleshoot, test and upgrade network devices to support the implementation of new and existing network technologies and services. Ensure mean time to repair (MTTR) is minimized by effectively and efficiently troubleshooting network impacting events and appropriately planning maintenance activities. Develop, review, and execute detailed implementation and Change Request (CR) documentation to support the installation, configuration, activation, and deactivation of networks and services across all Shentel corporate offices. Provides technical support, training, and mentoring to Engineers Network System to ensure all systems and infrastructure maintain 99.999% uptime. Job Responsibilities: • Responsible for designing, implementing, and optimizing enterprise-wide network infrastructure including LAN, WAN, and wireless networks. • Maintain efficient and reliable network access to file resources, corporate systems, email, and the Internet. • Responsible for configuring routers, switches, firewalls, and other networking devices. • Monitor network infrastructure to ensure continuous performance of network operations. • Create appropriate alerts, triggers, notifications and reporting necessary for effective problem identification and remediation. • Collaborate in project meetings with other departments to define new network project requirements, determine the hardware and architecture that will be required, and schedule the implementation timeline. • Build and manage the security infrastructure of the corporate network to include installing hardware, configuring firewalls and Internet content filters, setting up virtual private networks (VPNs), and performing upgrades. • Support the organization's wireless networks. Design, deploy, and administer wireless infrastructure and supporting systems. Perform upgrades, patches, and new applications and equipment deployment • Develop and maintain accurate and comprehensive detailed network diagrams of the corporate network and specific architectures. • Provide troubleshooting and support for network-related incidents, coordinating with internal teams and vendors as needed. Qualification Requirements: Education: High School Diploma is required. Four Year Degree in Computer Science, Engineering or another related technical field is preferred. Experience Level: 7-10 years of Network management experience is required. LAN/WAN and Wireless network administration experience in an IT or enterprise environment is required. Network security experience is preferred. Job Skills; Expert level knowledge of: • Network design and implementation with experience in design and architecture documentation creation. • Network device interoperability. Ability to configure routers/switches from default state to create, deploy and troubleshoot a basic network capable of L2/L3 communication. • Network monitoring methods and processes • Network security concepts and processes. Working knowledge of network security products. • EPP, Content filter, network device and patching concepts and processes. • Firewall and IPS management. Limited firewall / IPS ruleset creation and management experience. • Wireless configuration and management. Wireless network design understanding with limited deployment experience.

The Manager, Commercial Sales is responsible for the planning and tactical execution required to meet and exceed sales objectives regarding data, voice, and video services for Shentel Communications. Reporting to the Enterprise Sales Director, the Sales Manager is a high performance sales team leader who builds, coaches and inspires a team in our growth regions while building internal and external relationships and strategies to reach the team's sales performance goals. Duties and Responsibilities: Essential: Manage a team of Account Managers and/or Account Executives to meet and exceed commercial sales objectives for SMB and Enterprise customers. Provide accurate weekly, monthly and quarterly sales forecasts. Implement and improve processes to effectively manage and support sales objectives from opportunity creation through revenue generation. Train team in solutions selling methodology. Meet and exceed sales objectives for Fiber and Coaxial based services. Work in the field multiple days per week with sales team to close new business Serve as escalation point for both sales and customers. Ability to work closely with supporting corporate functions such as Engineering, Marketing, Finance and Operations. Ability to recruit and develop professional sales team members promptly. Work with various corporate functions for improvement/enhancement of Glo Fiber Business brand at relevant regional trade shows, sponsorships and events. Observes all company safety procedures at all times. Demonstrates and holds employees accountable for stewardship of the brand to include embodiment of Win Together by ensuring appropriate use of the brand (name, logo, company, appearance, and attitude) within their respective team and organization. Qualification Requirements: Education: BS/BA college degree (business, marketing, or related field) preferred. Equivalent industry experience shall be considered. Experience: Five (5) or more years of proven sales experience with complex telecommunication and network services. Experience in rural markets a plus. Two (2) or more years of experience managing sales teams preferred. Equivalent experience shall be considered. Experience interfacing with customer contacts and positioning complex solutions to meet customers' business requirements. Skills Summary: Strong business and interpersonal communication skills. Self-motivated with the ability to deal tactfully and effectively with customers and other Shentel employees. Proficient with Microsoft applications, including Word, Excel and PowerPoint. Proficient with Salesforce.com; preferably experience with CPQ Tools. Licenses or Certifications: Valid Driver's License and clean driving record. Knowledge of Word Processing (Word), Spreadsheets (Excel), CRM (Salesforce.com) This position description is only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform tasks other than those stated in this description. The company reserves the right to revise or change this as the need arises. This job description does not constitute any written or implied contract of employment.

The Construction Foreperson Sr is responsible for administering construction activities for assigned telecom Outside Plant (OSP) work with minimal direct supervision. Responsibilities include assuring safety at the work site and directly supervising all on-site activities for construction work orders. The Construction Foreman leads all construction activities which includes but are not limited to travel to and from job site, job site setup and breakdown, wearing of personal protective equipment, setup of appropriate warning signs, coordination with local authorities, safe operation of construction equipment, meeting schedules, acquiring all necessary materials and equipment for job completion, communicating with crew members, and internal and external customers for job status updates. Qualification Requirements: Education: High School Diploma is required for the role. Associate's/Technical Degree - two years is preferred for the role. Experience Level: 3 years of OSP Construction experience is Required. 4 years of Industry experience is Preferred. 2 years of Supervision experience is Preferred. Job Skills & Knowledge: The ability to safely lead and motivate a team with minimal direct supervision. Complete documentation in a timely and professional manner. Be able to lead a crew under dynamic and changing conditions. Commercial Driver's License (CDL). VA811 Computer Based Training (CBT) Excavation Certification. VDOT Intermediate Work Zone Traffic Certification