Lead Infrastructure Engineer jobs at Prime Therapeutics - 319 jobs
Lead Network Engineer (Hybrid)
American Family Insurance 4.5
Virginia Beach, VA jobs
As a Lead Network Engineer with American Family Insurance, you will transform our data systems and architecture to support greater variety, volume, and velocity of data and data sources. Extract data from a variety of sources and find ways to connect them and make them suitable for use in software systems and for the development of models and algorithms.
We are currently looking for 2 Lead Network Engineers to join our team.
You will report to the Senior Manager, Technical Services.
If located within 50 miles of one of our core locations (35 miles in Boston), you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110.
We are also open to hiring a remote candidate in Dallas, TX or Ashburn, VA.
Internals are encouraged to apply regardless of location and will be considered based upon the needs of the role.
#LI-Hybrid
Position Compensation Range:
$131,000.00 - $220,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Relocation support is offered for eligible candidates.
Primary Accountabilities:
Network Design and Implementation: Leading the design, planning, and implementation of network solutions to meet organizational needs. This includes evaluating current systems and making recommendations for improvements.
Network Maintenance and Troubleshooting: Overseeing the maintenance of network systems and ensuring their optimal performance. This involves diagnosing and resolving network issues promptly to minimize downtime.
Security Management: Implementing and managing network security measures to protect data and systems from unauthorized access or attacks.
Documentation and Reporting: Maintaining detailed documentation of network configurations, changes, and performance metrics. Providing regular reports to management on network status and performance.
Vendor Management: Coordinating with external vendors and service providers to ensure the procurement and maintenance of network equipment and services.
Continuous Improvement: Staying updated with the latest network technologies and trends to continuously improve network infrastructure and processes.
Specialized Knowledge & Skills Requirements
Demonstrated knowledge and understanding of application development methodologies (e.g. Agile) and product-based teams.
Demonstrated knowledge & understanding of key Cloud services (EC2, S3, Cloud Watch, Containers).
Demonstrated experience with System Administration (configuration, installations, patch management, server maintenance, and Network Management (firewalls, proxies, IP management, routing, DNS).
Demonstrated knowledge and understanding of multiple IT subject areas (e.g. development, testing, configuration, deployment, monitoring).
Demonstrated experience building automation for cloud environments using tools such as CloudFormation, Terraform & Ansible.
Demonstrated experience in one or more of the following: Java, Python, Linux, Shell, Bash or other programming languages.
Demonstrated experience with continuous integration tools such as Jenkins, BitBucket, or Gitlab.
Demonstrated experience establishing, using and supporting integration and communication protocols between applications, databases, and technology platforms.
Preferred Skills:
Demonstrated knowledge of network topologies, protocols, and technologies such as LAN, WAN, VPN.
Demonstrated ability to design Cisco SD-WAN solutions across multiple sites.
Demonstrated ability to design Cisco Meraki and WiFi networks.
Demonstrated ability to design Cisco ACI environments.
Demonstrated ability to configure and manage routers, including setting up routing protocols, access control lists (ACLs), and network interfaces.
Demonstrated ability to manage and configure Infoblox DNS, DHCP, and IP Address Management (DDI) solutions for efficient network operations.
Demonstrated ability to use Python for automating network tasks and scripts for configuration management.
Expertise in using Ansible and Terraform to automate network device configuration, manage strategies, and ensure deployment across network environments.
Familiarity with cloud-based networking services such as AWS VPC, Azure Virtual Network, and Google Cloud VPC.
Demonstrated ability to use GitLab's features for collaborative development, including CI/CD pipelines, issue tracking, and project management.
Demonstrated knowledge of application development methodologies (e.g. Agile) and product-based teams.
Licenses:
Not Applicable.
Travel Requirements
Up to 10%.
Physical Requirements
Work that primarily involves sitting/standing.
Working Conditions
Not Applicable.
Additional Information
Offer to selected candidate will be made contingent on the results of applicable background checks
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation.
#LI-AB1
$131k-220k yearly 4d ago
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Cloud Infrastructure Engineer
Berkshire Hathaway Guard Insurance Companies 4.4
Parsippany-Troy Hills, NJ jobs
Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.
Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!
Benefits:
We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer!
Competitive compensation
Healthcare benefits package that begins on first day of employment
401K retirement plan with company match
Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
Up to 6 weeks of parental and bonding leave
Hybrid work schedule (3 days in the office, 2 days from home)
Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
Tuition reimbursement after 6 months of employment
Numerous opportunities for continued training and career advancement
And much more!
Responsibilities
As a Cloud InfrastructureEngineer on our Technology Services Team, you will play a key role in the design, planning, and execution of projects related to GUARD's server, storage, backup, and virtualization environments in the cloud. An ideal candidate should be able to understand and implement public cloud IaaS, PaaS, and SaaS solutions, as well as analyze and resolve complex issues related to these areas. Monitor system performance and capacity and provide proactive remediation. Provide cloud services estimates and identify trends and opportunities for process and technology advancements to critical Infrastructure. Act as a technical escalation point for team members. We are seeking an InfrastructureEngineer to work out of one of these locations: Corporate Office in Wilkes-Barre, PA, Philadelphia, PA, Parsippany, NJ, Chicago, IL, Alpharetta, GA, or Dallas-Fort Worth, TX.
Responsibilities:
Lead and participate in Azure cloud infrastructure projects.
Design and implement infrastructure technical solutions that exhibit high levels of performance, security and scalability, while keeping any risks/impacts to the business in mind.
Develop and implement complex cloud environments, focusing on infrastructure as code (IaC) using tools like Terraform, Pulumi, ARM templates, BluePrint.
Experience with Azure DevOps or Github Actions.
Create, manage, and understand Azure resources such as app gateways, load balancers, storage accounts, Azure Files, app services, NSGs, virtual desktops/pools, backup/polices, Site Recovery, Azure Backup, etc.
Deliver technical leadership in the engineering and architecture of GUARD's server, storage, and cloud infrastructure.
Guide IT Administrators to ensure proper execution of project designs and ongoing conformity to policy.
Ensures infrastructure meets compliance and security standards through audits and tools like Azure Policy.
Ensures disaster recovery / backup solutions are operational, maintained and meeting the business needs.
Ability to diagnose and resolve cloud infrastructure related problems.
Document systems, processes, and/or procedures.
Ability to respond to and investigate security alerts.
Track industry trends and maintain knowledge of new technologies to better serve the enterprises architecture needs.
Demonstrated experience in balancing multiple priorities and managing a variety of projects with strong attention to detail.
Ability to mentor and knowledge share as needed to team members and peers.
Availability after hours for critical systems maintenance\issues.
Participation in On-Call rotation.
Salary Range
$65,900.70-$152,611.80 USD
The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.
The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
Qualifications
5+ years of public cloud (Azure) engineering experience.
Solid understanding and experience with Infrastructure as Code.
Primary focus on security across all areas of responsibility.
Deep understanding of Active Directory, DNS, DHCP, and Windows Server 2016-2022.
Experience with Entra ID, Defender for Cloud, and compliance.
Hands on administrative experience with SIEM technologies
Knowledge of networking and an understanding of traffic flow, subnets, TCP/UDP, and IP communication.
Familiarity with cloud backup and disaster recovery methodologies.
IT service delivery mindset with a friendly and positive attitude.
Excellent communication skills with an ability to articulate complex information in an easy to understand manner.
Applicants must be authorized to work in the U.S. without current or future sponsorship.
$65.9k-152.6k yearly Auto-Apply 60d+ ago
Cloud Infrastructure Engineer - 1, Developer
Travelers Insurance Company 4.4
Saint Paul, MN jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$99,100.00 - $163,400.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a Cloud Engineer I to join our organization as we grow and transform Application Platform Engineering within our Enterprise Technology Solutions organization. We have an exciting opportunity for an experienced full-stack software engineer to help modernize our cloud account provisioning and management automation, build new microservices for Infrastructure as Code pipelines, and support adoption to Public Cloud platforms.
Our Cloud Engineers are tasked with designing, building, implementing, and managing scalable, secure, and efficient cloud-based infrastructure and services. These efforts support innovation, application development, and technology operations across the enterprise. The team ensures that Travelers' cloud environments enable agility while maintaining reliability, performance, cost-effectiveness, and compliance with security and governance standards. Working across the full spectrum of cloud operations, Cloud Engineers handle everything from foundational infrastructure provisioning and automation to advanced architectural design and strategic planning. Their responsibilities vary based on experience, ranging from implementing basic cloud configurations to delivering enterprise-grade solutions and providing technical leadership across multi-cloud environments. This role demands expertise in Cloud Platforms and Services, Infrastructure as Code (IaC), automation, scripting, networking concepts, integration patterns, and DevOps methodologies. Collaboration with Technology Engineering and Application Engineering teams is essential to design and manage cloud ecosystems that empower software development teams to innovate while ensuring adherence to enterprise standards and best practices. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
**What Will You Do?**
+ Responsible for performing analysis, design, and implementation of Cloud services across public cloud environments with a high degree of accuracy.
**Technical Execution:**
+ Complete intermediate end to end engineering tasks for specific system assignments including developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system design specifications, as well as participating in troubleshooting, conducting impact analysis and escalating appropriately.
+ Writes and supports Infrastructure-As-Code within an approved pipeline and adheres to best practices and standards.
+ Support and develop cloud automatiuon of manual tasks for improved speed and consistency. This includes AWS account Automation used to provision standard and shared AWS accounts, enable services and guardrails within them, and maintain their infrastructure and details.
+ Identify and implement opportunities to improve and optimize Travelers' environment, through tactical recommendations and strategic plans, working collaboratively with teams across technology organizations.
+ Define and implement technical requirements for Cloud solutions using Infrastructure-as-Code (IaC) methodologies.
+ Design cloud deployment automation workflows while performing analysis and resolution for infrastructure issues of intermediate complexity.
+ Configure and optimize cloud-based compute, storage, and networking resources ensuring efficiency, availability, and performance.
+ Implement monitoring systems for Cloud while ensuring adherence to security protocols and compliance requirements.
+ Collaborate with Technology Engineers to ensure seamless integration between infrastructure services and higher-level platform services.
**Strategic Input:**
+ Work independently on well-scoped Cloud engineering problems while prioritizing according to business objectives.
+ Contribute to the Cloud roadmap by identifying emerging technologies and services that align with business objectives.
+ Work across technology stack boundaries.
+ May perform occasional off-hour work on nights and weekends.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
**Technical Expertise & Education** :
+ Three (3) years of Cloud/platform engineering experience preferred.
**Certifications:** related to the following is preferred but not required:
+ AWS Developer Associate.
+ AWS SYSOPS Administrator Associate.
+ AWS DevOps Engineer Professional.
+ AWS Solutions Architect Architect.
**Strategic & Business Acumen:**
+ Developing delivery skills including the ability to participate in infrastructure team planning, learn to estimate infrastructure work efforts, assist in the applicaiton of designated infrastrcuture design strategy and methodology, test infrastructure changes following relevant examples including automation, take ownership of infrastructure components after deployment, quickly addressing issues as they arise, and collect and incorporate feedback throughout the process.
+ Standard problem-solving skills including the ability to debug familiar infrastructure systems easily, recognize when own knowledge or experience is lacking and reach out for guidance, and approach each new infrastructure task as an opportunity to learn, continually applying prior learnings to new challenges.
**Leadership & Influence:**
+ Strong communication skills that enable clear, concise interactions with team members and stakeholders.
+ Your ability to document infrastructure work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration.
+ You welcome constructive feedback and use it to continuously improve your approach to challenges.
+ You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative.
+ Your ability to identify and pursue personal growth opportunities in infrastructure technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
**Domain Expertise:**
+ Emerging cloud platform expertise including the ability to learn from research, others and through asking thoughtful questions about infrastructure architecture, open to seizing opportunities to increase knowledge of cloud services and best practices.
**Intermediate** **level knowledge** **with the** **following:**
+ Knowledge of process discipline and IDLC methodology.
+ Full-stack software development with GoLang, Python, and/or Javascript using the Vue framework.
+ Experience with CI/CD DevOps and configuration management tools like Jenkins, Docker, Github, GitHub Actions, and/or Puppet.
+ Familiarity with Infrastructure as Code (such as Terraform TFE or AWS Cloud Formations/CDK).
+ API and Microservice topologies.
+ Cloud computing knowledge (experience implementing Cloud services).
+ Experience with Serverless architecture and Container platforms.
+ Knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
**What is a Must Have?**
+ Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of cloud engineering experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$99.1k-163.4k yearly 60d+ ago
Cloud Infrastructure Engineer - 1, Developer
The Travelers Companies 4.4
Saint Paul, MN jobs
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$99,100.00 - $163,400.00
Target Openings
1
What Is the Opportunity?
Travelers is seeking a Cloud Engineer I to join our organization as we grow and transform Application Platform Engineering within our Enterprise Technology Solutions organization. We have an exciting opportunity for an experienced full-stack software engineer to help modernize our cloud account provisioning and management automation, build new microservices for Infrastructure as Code pipelines, and support adoption to Public Cloud platforms.
Our Cloud Engineers are tasked with designing, building, implementing, and managing scalable, secure, and efficient cloud-based infrastructure and services. These efforts support innovation, application development, and technology operations across the enterprise. The team ensures that Travelers' cloud environments enable agility while maintaining reliability, performance, cost-effectiveness, and compliance with security and governance standards. Working across the full spectrum of cloud operations, Cloud Engineers handle everything from foundational infrastructure provisioning and automation to advanced architectural design and strategic planning. Their responsibilities vary based on experience, ranging from implementing basic cloud configurations to delivering enterprise-grade solutions and providing technical leadership across multi-cloud environments. This role demands expertise in Cloud Platforms and Services, Infrastructure as Code (IaC), automation, scripting, networking concepts, integration patterns, and DevOps methodologies. Collaboration with Technology Engineering and Application Engineering teams is essential to design and manage cloud ecosystems that empower software development teams to innovate while ensuring adherence to enterprise standards and best practices. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
What Will You Do?
* Responsible for performing analysis, design, and implementation of Cloud services across public cloud environments with a high degree of accuracy.
Technical Execution:
* Complete intermediate end to end engineering tasks for specific system assignments including developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system design specifications, as well as participating in troubleshooting, conducting impact analysis and escalating appropriately.
* Writes and supports Infrastructure-As-Code within an approved pipeline and adheres to best practices and standards.
* Support and develop cloud automatiuon of manual tasks for improved speed and consistency. This includes AWS account Automation used to provision standard and shared AWS accounts, enable services and guardrails within them, and maintain their infrastructure and details.
* Identify and implement opportunities to improve and optimize Travelers' environment, through tactical recommendations and strategic plans, working collaboratively with teams across technology organizations.
* Define and implement technical requirements for Cloud solutions using Infrastructure-as-Code (IaC) methodologies.
* Design cloud deployment automation workflows while performing analysis and resolution for infrastructure issues of intermediate complexity.
* Configure and optimize cloud-based compute, storage, and networking resources ensuring efficiency, availability, and performance.
* Implement monitoring systems for Cloud while ensuring adherence to security protocols and compliance requirements.
* Collaborate with Technology Engineers to ensure seamless integration between infrastructure services and higher-level platform services.
Strategic Input:
* Work independently on well-scoped Cloud engineering problems while prioritizing according to business objectives.
* Contribute to the Cloud roadmap by identifying emerging technologies and services that align with business objectives.
* Work across technology stack boundaries.
* May perform occasional off-hour work on nights and weekends.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Technical Expertise & Education:
* Three (3) years of Cloud/platform engineering experience preferred.
Certifications: related to the following is preferred but not required:
* AWS Developer Associate.
* AWS SYSOPS Administrator Associate.
* AWS DevOps Engineer Professional.
* AWS Solutions Architect Architect.
Strategic & Business Acumen:
* Developing delivery skills including the ability to participate in infrastructure team planning, learn to estimate infrastructure work efforts, assist in the applicaiton of designated infrastrcuture design strategy and methodology, test infrastructure changes following relevant examples including automation, take ownership of infrastructure components after deployment, quickly addressing issues as they arise, and collect and incorporate feedback throughout the process.
* Standard problem-solving skills including the ability to debug familiar infrastructure systems easily, recognize when own knowledge or experience is lacking and reach out for guidance, and approach each new infrastructure task as an opportunity to learn, continually applying prior learnings to new challenges.
Leadership & Influence:
* Strong communication skills that enable clear, concise interactions with team members and stakeholders.
* Your ability to document infrastructure work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration.
* You welcome constructive feedback and use it to continuously improve your approach to challenges.
* You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative.
* Your ability to identify and pursue personal growth opportunities in infrastructure technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
Domain Expertise:
* Emerging cloud platform expertise including the ability to learn from research, others and through asking thoughtful questions about infrastructure architecture, open to seizing opportunities to increase knowledge of cloud services and best practices.
Intermediate level knowledge with the following:
* Knowledge of process discipline and IDLC methodology.
* Full-stack software development with GoLang, Python, and/or Javascript using the Vue framework.
* Experience with CI/CD DevOps and configuration management tools like Jenkins, Docker, Github, GitHub Actions, and/or Puppet.
* Familiarity with Infrastructure as Code (such as Terraform TFE or AWS Cloud Formations/CDK).
* API and Microservice topologies.
* Cloud computing knowledge (experience implementing Cloud services).
* Experience with Serverless architecture and Container platforms.
* Knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
What is a Must Have?
* Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of cloud engineering experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$99.1k-163.4k yearly 18d ago
Cloud Infrastructure Engineer - 1, Developer
Travelers Insurance Company 4.4
Hartford, CT jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$99,100.00 - $163,400.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a Cloud Engineer I to join our organization as we grow and transform Application Platform Engineering within our Enterprise Technology Solutions organization. We have an exciting opportunity for an experienced full-stack software engineer to help modernize our cloud account provisioning and management automation, build new microservices for Infrastructure as Code pipelines, and support adoption to Public Cloud platforms.
Our Cloud Engineers are tasked with designing, building, implementing, and managing scalable, secure, and efficient cloud-based infrastructure and services. These efforts support innovation, application development, and technology operations across the enterprise. The team ensures that Travelers' cloud environments enable agility while maintaining reliability, performance, cost-effectiveness, and compliance with security and governance standards. Working across the full spectrum of cloud operations, Cloud Engineers handle everything from foundational infrastructure provisioning and automation to advanced architectural design and strategic planning. Their responsibilities vary based on experience, ranging from implementing basic cloud configurations to delivering enterprise-grade solutions and providing technical leadership across multi-cloud environments. This role demands expertise in Cloud Platforms and Services, Infrastructure as Code (IaC), automation, scripting, networking concepts, integration patterns, and DevOps methodologies. Collaboration with Technology Engineering and Application Engineering teams is essential to design and manage cloud ecosystems that empower software development teams to innovate while ensuring adherence to enterprise standards and best practices. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
**What Will You Do?**
+ Responsible for performing analysis, design, and implementation of Cloud services across public cloud environments with a high degree of accuracy.
**Technical Execution:**
+ Complete intermediate end to end engineering tasks for specific system assignments including developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system design specifications, as well as participating in troubleshooting, conducting impact analysis and escalating appropriately.
+ Writes and supports Infrastructure-As-Code within an approved pipeline and adheres to best practices and standards.
+ Support and develop cloud automatiuon of manual tasks for improved speed and consistency. This includes AWS account Automation used to provision standard and shared AWS accounts, enable services and guardrails within them, and maintain their infrastructure and details.
+ Identify and implement opportunities to improve and optimize Travelers' environment, through tactical recommendations and strategic plans, working collaboratively with teams across technology organizations.
+ Define and implement technical requirements for Cloud solutions using Infrastructure-as-Code (IaC) methodologies.
+ Design cloud deployment automation workflows while performing analysis and resolution for infrastructure issues of intermediate complexity.
+ Configure and optimize cloud-based compute, storage, and networking resources ensuring efficiency, availability, and performance.
+ Implement monitoring systems for Cloud while ensuring adherence to security protocols and compliance requirements.
+ Collaborate with Technology Engineers to ensure seamless integration between infrastructure services and higher-level platform services.
**Strategic Input:**
+ Work independently on well-scoped Cloud engineering problems while prioritizing according to business objectives.
+ Contribute to the Cloud roadmap by identifying emerging technologies and services that align with business objectives.
+ Work across technology stack boundaries.
+ May perform occasional off-hour work on nights and weekends.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
**Technical Expertise & Education** :
+ Three (3) years of Cloud/platform engineering experience preferred.
**Certifications:** related to the following is preferred but not required:
+ AWS Developer Associate.
+ AWS SYSOPS Administrator Associate.
+ AWS DevOps Engineer Professional.
+ AWS Solutions Architect Architect.
**Strategic & Business Acumen:**
+ Developing delivery skills including the ability to participate in infrastructure team planning, learn to estimate infrastructure work efforts, assist in the applicaiton of designated infrastrcuture design strategy and methodology, test infrastructure changes following relevant examples including automation, take ownership of infrastructure components after deployment, quickly addressing issues as they arise, and collect and incorporate feedback throughout the process.
+ Standard problem-solving skills including the ability to debug familiar infrastructure systems easily, recognize when own knowledge or experience is lacking and reach out for guidance, and approach each new infrastructure task as an opportunity to learn, continually applying prior learnings to new challenges.
**Leadership & Influence:**
+ Strong communication skills that enable clear, concise interactions with team members and stakeholders.
+ Your ability to document infrastructure work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration.
+ You welcome constructive feedback and use it to continuously improve your approach to challenges.
+ You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative.
+ Your ability to identify and pursue personal growth opportunities in infrastructure technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
**Domain Expertise:**
+ Emerging cloud platform expertise including the ability to learn from research, others and through asking thoughtful questions about infrastructure architecture, open to seizing opportunities to increase knowledge of cloud services and best practices.
**Intermediate** **level knowledge** **with the** **following:**
+ Knowledge of process discipline and IDLC methodology.
+ Full-stack software development with GoLang, Python, and/or Javascript using the Vue framework.
+ Experience with CI/CD DevOps and configuration management tools like Jenkins, Docker, Github, GitHub Actions, and/or Puppet.
+ Familiarity with Infrastructure as Code (such as Terraform TFE or AWS Cloud Formations/CDK).
+ API and Microservice topologies.
+ Cloud computing knowledge (experience implementing Cloud services).
+ Experience with Serverless architecture and Container platforms.
+ Knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
**What is a Must Have?**
+ Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of cloud engineering experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$99.1k-163.4k yearly 60d+ ago
Managed File Transfer Infrastructure Engineer I
The Travelers Companies 4.4
Hartford, CT jobs
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$94,400.00 - $155,800.00
Target Openings
1
What Is the Opportunity?
Travelers is seeking a InfrastructureEngineer I to join our organization as we grow and transform our Enterprise Technology Solutions organization. Our InfrastructureEngineers serve as a foundational cornerstone of the enterprise technology ecosystem, encompassing a diverse portfolio of critical systems that power all business operations. This discipline may include mainframe systems, compute resources, storage solutions, collaboration tools, and specialized platforms that enable system interoperability. As the bedrock layer of the technology stack, InfrastructureEngineering creates the resilient, secure, and scalable environments upon which all other technology services depend, balancing the maintenance of established systems with the adoption of modern cloud-native approaches to drive organizational agility and innovation.
This role will be responsible for managing and supporting data integration platforms that enable seamless file transfers with our internal and external partners. It encompasses the full spectrum of integration platform engineering responsibilities, from maintaining mission-critical mainframe-to-distributed system data transfer solutions to driving innovative cloud-based connectivity architectures that support our enterprise application strategy and digital transformation initiatives.Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
What Will You Do?
* Responsible for performing analysis, design, and implementation of infrastructure components across various domains (which may include mainframe systems, collaboration tools, compute resources, storage solutions, or other specialized areas) with a high degree of accuracy.
Technical Execution:
* Define and implement technical requirements for infrastructure provisioning, configuration management, and operational support using appropriate automation methodologies.
* Enhance infrastructure deployment workflows to improve system reliability, resource utilization, and operational efficiency while resolving infrastructure issues of intermediate complexity.
* Configure and optimize physical, virtualized, and cloud-based infrastructure to ensure high availability, performance, and operational resilience across multiple technology domains.
* Implement and maintain infrastructure monitoring, capacity planning, and incident response procedures while ensuring adherence to security protocols and compliance requirements.
Strategic Input:
* Collaborate with software, platform, and operations teams to align infrastructure capabilities with application requirements and business needs.
* Provide technical guidance to Associate and Sr Associate InfrastructureEngineers while contributing to infrastructure standards and best practices.
* Evaluate new infrastructure technologies and methodologies to identify opportunities for operational improvements and technology modernization.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Technical Expertise & Education:
* Three (3) years of infrastructureengineering/systems administration experience preferred.
* If specializing in a certain domain of infrastructureengineering, proven expertise in that specific area with ability to work across related systems.
* Domain Expertise - Demonstrated track record of infrastructure expertise including the ability to understand system concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues, and possess in-depth knowledge of immediate infrastructure systems worked on.
Leadership & Influence:
* Strong communication skills that enable clear, concise interactions with team members and stakeholders. Your ability to document infrastructure work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration. You welcome constructive feedback and use it to continuously improve your approach to infrastructure challenges.
* You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative. Your ability to identify and pursue personal growth opportunities in infrastructure technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
Strategic & Business Acumen:
* Intermediate delivery skills including the ability to deliver infrastructure work at a steady, predictable pace to achieve commitments, decompose infrastructure assignments into small batch deployments, and contribute to system architecture tradeoff and negotiation discussions.
* Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones.
What is a Must Have?
* Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructureengineering experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$94.4k-155.8k yearly 47d ago
Managed File Transfer Infrastructure Engineer I
Travelers Insurance Company 4.4
Hartford, CT jobs
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a InfrastructureEngineer I to join our organization as we grow and transform our Enterprise Technology Solutions organization. Our InfrastructureEngineers serve as a foundational cornerstone of the enterprise technology ecosystem, encompassing a diverse portfolio of critical systems that power all business operations. This discipline may include mainframe systems, compute resources, storage solutions, collaboration tools, and specialized platforms that enable system interoperability. As the bedrock layer of the technology stack, InfrastructureEngineering creates the resilient, secure, and scalable environments upon which all other technology services depend, balancing the maintenance of established systems with the adoption of modern cloud-native approaches to drive organizational agility and innovation.
This role will be responsible for managing and supporting data integration platforms that enable seamless file transfers with our internal and external partners. It encompasses the full spectrum of integration platform engineering responsibilities, from maintaining mission-critical mainframe-to-distributed system data transfer solutions to driving innovative cloud-based connectivity architectures that support our enterprise application strategy and digital transformation initiatives.Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
**What Will You Do?**
+ Responsible for performing analysis, design, and implementation of infrastructure components across various domains (which may include mainframe systems, collaboration tools, compute resources, storage solutions, or other specialized areas) with a high degree of accuracy.
**Technical Execution:**
+ Define and implement technical requirements for infrastructure provisioning, configuration management, and operational support using appropriate automation methodologies.
+ Enhance infrastructure deployment workflows to improve system reliability, resource utilization, and operational efficiency while resolving infrastructure issues of intermediate complexity.
+ Configure and optimize physical, virtualized, and cloud-based infrastructure to ensure high availability, performance, and operational resilience across multiple technology domains.
+ Implement and maintain infrastructure monitoring, capacity planning, and incident response procedures while ensuring adherence to security protocols and compliance requirements.
**Strategic Input:**
+ Collaborate with software, platform, and operations teams to align infrastructure capabilities with application requirements and business needs.
+ Provide technical guidance to Associate and Sr Associate InfrastructureEngineers while contributing to infrastructure standards and best practices.
+ Evaluate new infrastructure technologies and methodologies to identify opportunities for operational improvements and technology modernization.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
**Technical Expertise & Education:**
+ Three (3) years of infrastructureengineering/systems administration experience preferred.
+ If specializing in a certain domain of infrastructureengineering, proven expertise in that specific area with ability to work across related systems.
+ Domain Expertise - Demonstrated track record of infrastructure expertise including the ability to understand system concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues, and possess in-depth knowledge of immediate infrastructure systems worked on.
**Leadership & Influence:**
+ Strong communication skills that enable clear, concise interactions with team members and stakeholders. Your ability to document infrastructure work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration. You welcome constructive feedback and use it to continuously improve your approach to infrastructure challenges.
+ You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative. Your ability to identify and pursue personal growth opportunities in infrastructure technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
**Strategic & Business Acumen:**
+ Intermediate delivery skills including the ability to deliver infrastructure work at a steady, predictable pace to achieve commitments, decompose infrastructure assignments into small batch deployments, and contribute to system architecture tradeoff and negotiation discussions.
+ Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones.
**What is a Must Have?**
+ Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructureengineering experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$94.4k-155.8k yearly 47d ago
North America Head of Infrastructure Investments
Marsh McLennan Agency-Michigan 4.9
Philadelphia, PA jobs
Company:MercerDescription:
We are seeking a talented individual to join our Global Real Assets team at Mercer. This role will be based in one of our North America offices in the Central or Eastern Time Zones. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Head of North American Infrastructure will be a member of the Global Real Assets leadership team, sit on the global infrastructure investment committee, and join our client infrastructure portfolio construction groups. This role is pivotal in managing and growing Mercer's infrastructure investment strategies and client relationships across North America.
We will count on you to:
Serve as the key point person for current and future investment strategies focused on North America, including managing a large co-investment mandate with a US public pension and overseeing Mercer's flagship PIP US Infrastructure strategy, including the upcoming launch of Vintage 9
Oversee accountable coverage of major Infrastructure Investment managers in North America and globally, representing Mercer on several LPAC seats
Lead the Infrastructure Fund Research and Ratings process in North America
Source, diligence, and monitor approximately 5-10 co-investments annually in partnership with asset management partners and Mercer's Global and North American Infra investment teams
Collaborate with Mercer's secondaries team to source and diligence 5-10 secondaries annually
Lead a team of 3-5 people across Canada and the USA, working closely with global Infra and Real Assets teams
Drive business development by working closely with Mercer's client, commercial, and OCIO teams to expand client and segment relationships
What you need to have:
Extensive experience in infrastructure investment management, including portfolio management and co-investment strategies
Strong leadership skills with experience managing teams across multiple locations
Proven ability to engage with top-tier infrastructure investment managers and represent the firm on LPACs
Deep knowledge of infrastructure fund research, ratings, and due diligence processes
What makes you stand out:
Experience managing large co-investment mandates with public pension funds or similar institutional investors
Demonstrated success in business development and client relationship expansion within infrastructure investments
Ability to work effectively in a global team environment and lead cross-border initiatives
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The applicable base salary range for this role is $275,000 to $325,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
$83k-102k yearly est. Auto-Apply 34d ago
North America Head of Infrastructure Investments
Marsh McLennan Agency-Michigan 4.9
Saint Louis, MO jobs
Company:MercerDescription:
We are seeking a talented individual to join our Global Real Assets team at Mercer. This role will be based in one of our North America offices in the Central or Eastern Time Zones. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Head of North American Infrastructure will be a member of the Global Real Assets leadership team, sit on the global infrastructure investment committee, and join our client infrastructure portfolio construction groups. This role is pivotal in managing and growing Mercer's infrastructure investment strategies and client relationships across North America.
We will count on you to:
Serve as the key point person for current and future investment strategies focused on North America, including managing a large co-investment mandate with a US public pension and overseeing Mercer's flagship PIP US Infrastructure strategy, including the upcoming launch of Vintage 9
Oversee accountable coverage of major Infrastructure Investment managers in North America and globally, representing Mercer on several LPAC seats
Lead the Infrastructure Fund Research and Ratings process in North America
Source, diligence, and monitor approximately 5-10 co-investments annually in partnership with asset management partners and Mercer's Global and North American Infra investment teams
Collaborate with Mercer's secondaries team to source and diligence 5-10 secondaries annually
Lead a team of 3-5 people across Canada and the USA, working closely with global Infra and Real Assets teams
Drive business development by working closely with Mercer's client, commercial, and OCIO teams to expand client and segment relationships
What you need to have:
Extensive experience in infrastructure investment management, including portfolio management and co-investment strategies
Strong leadership skills with experience managing teams across multiple locations
Proven ability to engage with top-tier infrastructure investment managers and represent the firm on LPACs
Deep knowledge of infrastructure fund research, ratings, and due diligence processes
What makes you stand out:
Experience managing large co-investment mandates with public pension funds or similar institutional investors
Demonstrated success in business development and client relationship expansion within infrastructure investments
Ability to work effectively in a global team environment and lead cross-border initiatives
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The applicable base salary range for this role is $275,000 to $325,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
$74k-89k yearly est. Auto-Apply 34d ago
North America Head of Infrastructure Investments
Marsh McLennan Agency-Michigan 4.9
Chicago, IL jobs
Company:MercerDescription:
We are seeking a talented individual to join our Global Real Assets team at Mercer. This role will be based in one of our North America offices in the Central or Eastern Time Zones. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Head of North American Infrastructure will be a member of the Global Real Assets leadership team, sit on the global infrastructure investment committee, and join our client infrastructure portfolio construction groups. This role is pivotal in managing and growing Mercer's infrastructure investment strategies and client relationships across North America.
We will count on you to:
Serve as the key point person for current and future investment strategies focused on North America, including managing a large co-investment mandate with a US public pension and overseeing Mercer's flagship PIP US Infrastructure strategy, including the upcoming launch of Vintage 9
Oversee accountable coverage of major Infrastructure Investment managers in North America and globally, representing Mercer on several LPAC seats
Lead the Infrastructure Fund Research and Ratings process in North America
Source, diligence, and monitor approximately 5-10 co-investments annually in partnership with asset management partners and Mercer's Global and North American Infra investment teams
Collaborate with Mercer's secondaries team to source and diligence 5-10 secondaries annually
Lead a team of 3-5 people across Canada and the USA, working closely with global Infra and Real Assets teams
Drive business development by working closely with Mercer's client, commercial, and OCIO teams to expand client and segment relationships
What you need to have:
Extensive experience in infrastructure investment management, including portfolio management and co-investment strategies
Strong leadership skills with experience managing teams across multiple locations
Proven ability to engage with top-tier infrastructure investment managers and represent the firm on LPACs
Deep knowledge of infrastructure fund research, ratings, and due diligence processes
What makes you stand out:
Experience managing large co-investment mandates with public pension funds or similar institutional investors
Demonstrated success in business development and client relationship expansion within infrastructure investments
Ability to work effectively in a global team environment and lead cross-border initiatives
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
The applicable base salary range for this role is $275,000 to $325,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
$77k-92k yearly est. Auto-Apply 34d ago
Cloud Infrastructure Engineer - 1, Developer
The Travelers Companies 4.4
Tower, MN jobs
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$99,100.00 - $163,400.00
Target Openings
1
What Is the Opportunity?
Travelers is seeking a Cloud Engineer I to join our organization as we grow and transform Application Platform Engineering within our Enterprise Technology Solutions organization. We have an exciting opportunity for an experienced full-stack software engineer to help modernize our cloud account provisioning and management automation, build new microservices for Infrastructure as Code pipelines, and support adoption to Public Cloud platforms.
Our Cloud Engineers are tasked with designing, building, implementing, and managing scalable, secure, and efficient cloud-based infrastructure and services. These efforts support innovation, application development, and technology operations across the enterprise. The team ensures that Travelers' cloud environments enable agility while maintaining reliability, performance, cost-effectiveness, and compliance with security and governance standards. Working across the full spectrum of cloud operations, Cloud Engineers handle everything from foundational infrastructure provisioning and automation to advanced architectural design and strategic planning. Their responsibilities vary based on experience, ranging from implementing basic cloud configurations to delivering enterprise-grade solutions and providing technical leadership across multi-cloud environments. This role demands expertise in Cloud Platforms and Services, Infrastructure as Code (IaC), automation, scripting, networking concepts, integration patterns, and DevOps methodologies. Collaboration with Technology Engineering and Application Engineering teams is essential to design and manage cloud ecosystems that empower software development teams to innovate while ensuring adherence to enterprise standards and best practices. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.
What Will You Do?
* Responsible for performing analysis, design, and implementation of Cloud services across public cloud environments with a high degree of accuracy.
Technical Execution:
* Complete intermediate end to end engineering tasks for specific system assignments including developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system design specifications, as well as participating in troubleshooting, conducting impact analysis and escalating appropriately.
* Writes and supports Infrastructure-As-Code within an approved pipeline and adheres to best practices and standards.
* Support and develop cloud automatiuon of manual tasks for improved speed and consistency. This includes AWS account Automation used to provision standard and shared AWS accounts, enable services and guardrails within them, and maintain their infrastructure and details.
* Identify and implement opportunities to improve and optimize Travelers' environment, through tactical recommendations and strategic plans, working collaboratively with teams across technology organizations.
* Define and implement technical requirements for Cloud solutions using Infrastructure-as-Code (IaC) methodologies.
* Design cloud deployment automation workflows while performing analysis and resolution for infrastructure issues of intermediate complexity.
* Configure and optimize cloud-based compute, storage, and networking resources ensuring efficiency, availability, and performance.
* Implement monitoring systems for Cloud while ensuring adherence to security protocols and compliance requirements.
* Collaborate with Technology Engineers to ensure seamless integration between infrastructure services and higher-level platform services.
Strategic Input:
* Work independently on well-scoped Cloud engineering problems while prioritizing according to business objectives.
* Contribute to the Cloud roadmap by identifying emerging technologies and services that align with business objectives.
* Work across technology stack boundaries.
* May perform occasional off-hour work on nights and weekends.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Technical Expertise & Education:
* Three (3) years of Cloud/platform engineering experience preferred.
Certifications: related to the following is preferred but not required:
* AWS Developer Associate.
* AWS SYSOPS Administrator Associate.
* AWS DevOps Engineer Professional.
* AWS Solutions Architect Architect.
Strategic & Business Acumen:
* Developing delivery skills including the ability to participate in infrastructure team planning, learn to estimate infrastructure work efforts, assist in the applicaiton of designated infrastrcuture design strategy and methodology, test infrastructure changes following relevant examples including automation, take ownership of infrastructure components after deployment, quickly addressing issues as they arise, and collect and incorporate feedback throughout the process.
* Standard problem-solving skills including the ability to debug familiar infrastructure systems easily, recognize when own knowledge or experience is lacking and reach out for guidance, and approach each new infrastructure task as an opportunity to learn, continually applying prior learnings to new challenges.
Leadership & Influence:
* Strong communication skills that enable clear, concise interactions with team members and stakeholders.
* Your ability to document infrastructure work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration.
* You welcome constructive feedback and use it to continuously improve your approach to challenges.
* You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative.
* Your ability to identify and pursue personal growth opportunities in infrastructure technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.
Domain Expertise:
* Emerging cloud platform expertise including the ability to learn from research, others and through asking thoughtful questions about infrastructure architecture, open to seizing opportunities to increase knowledge of cloud services and best practices.
Intermediate level knowledge with the following:
* Knowledge of process discipline and IDLC methodology.
* Full-stack software development with GoLang, Python, and/or Javascript using the Vue framework.
* Experience with CI/CD DevOps and configuration management tools like Jenkins, Docker, Github, GitHub Actions, and/or Puppet.
* Familiarity with Infrastructure as Code (such as Terraform TFE or AWS Cloud Formations/CDK).
* API and Microservice topologies.
* Cloud computing knowledge (experience implementing Cloud services).
* Experience with Serverless architecture and Container platforms.
* Knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
What is a Must Have?
* Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of cloud engineering experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK.
**Candidates must be located in South Texas (Houston area) or the state of Louisiana.
The Opportunity:
In this role, you will represent our brand in the market. You will solve our clients' needs through consultative and solution based selling, and build relationships with dental offices in your territory to identify, develop and negotiate sales opportunities. You will be responsible for the successful growth and maintenance of the dental network according to our goals and priorities.
How you will contribute:
Work with Senior Manager Network Development to create appropriate dental network growth strategies
Work in collaboration with the Sun Life sales organization to identify local network recruitment needs and maximize mutual opportunities
Attend monthly sales meetings and present updates as appropriate
Make visits to dental offices in territory through cold calls and appointments
Establish relationships with key administrators of new and participating group practices and audit dental group practice lists to identify additions, terminations and changes
Negotiate and re-negotiate provider fee schedules
Work with providers to resolve complaints and other issues as needed
What you will bring with you:
Excellent interpersonal and communication skills
Proficient in Excel and other MS Office applications
Experience working with a CRM (i.e. Salesforce) regularly
College Degree or related work experience
Highly motivated individual with proven ability to meet goals
Willingness to travel for business as needed (position requires 25-50% travel)
Proven track record in sales and / or Provider Relations
Dental Industry / Insurance background is preferred but not required
Salary:
Salary Range: $70,600 - $105,900
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Dental Network
Posting End Date:
29/01/2026
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.
Job Description:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK.
**Candidates must be located in South Texas (Houston area) or the state of Louisiana.
The Opportunity:
In this role, you will represent our brand in the market. You will solve our clients' needs through consultative and solution based selling, and build relationships with dental offices in your territory to identify, develop and negotiate sales opportunities. You will be responsible for the successful growth and maintenance of the dental network according to our goals and priorities.
How you will contribute:
Work with Senior Manager Network Development to create appropriate dental network growth strategies
Work in collaboration with the Sun Life sales organization to identify local network recruitment needs and maximize mutual opportunities
Attend monthly sales meetings and present updates as appropriate
Make visits to dental offices in territory through cold calls and appointments
Establish relationships with key administrators of new and participating group practices and audit dental group practice lists to identify additions, terminations and changes
Negotiate and re-negotiate provider fee schedules
Work with providers to resolve complaints and other issues as needed
What you will bring with you:
Excellent interpersonal and communication skills
Proficient in Excel and other MS Office applications
Experience working with a CRM (i.e. Salesforce) regularly
College Degree or related work experience
Highly motivated individual with proven ability to meet goals
Willingness to travel for business as needed (position requires 25-50% travel)
Proven track record in sales and / or Provider Relations
Dental Industry / Insurance background is preferred but not required
Salary:
Salary Range: $70,600 - $105,900
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!
We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email ************************* to request an accommodation.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Dental Network
Posting End Date:
29/01/2026
$70.6k-105.9k yearly Auto-Apply 34d ago
Field Support Engineer
Waggoner 3.9
Baton Rouge, LA jobs
Job DescriptionDescriptionWaggoner Engineering, Inc., a part of the larger Trilon family of companies, is hiring a Field Support Engineer for our Baton Rouge, LA office. The Field Support Engineer plays a key role in delivering that vision by ensuring employees across our offices have a seamless, productive, and empowering technology experience.
Field Support Engineers are the hands-on face of IT within Trilon offices. This role is more than troubleshooting or escalation resolution; it is about helping people do their best work through technology. From onboarding new employees to supporting office moves, hardware lifecycle events, and partner integrations, Field Support Engineers are trusted advisors who keep Trilon connected, confident, and future ready.
You will work closely with enterprise IT teams, helpdesk operations, and local leadership to deliver a world-class digital workplace that blends reliability, innovation, and excellent service.
Your Primary Responsibilities will include
Onsite IT Support and Service Delivery
Serve as the local, hands-on IT presence in Trilon offices, ensuring employees receive timely and effective support; this includes remote support to Tier 2/3 offices
Partner with the helpdesk team to resolve escalated issues and proactively address local IT needs
Support office relocations, acquisitions, and new office setups, ensuring infrastructure, endpoints, and collaboration tools are deployed correctly
Provide onsite flex support during partner integrations and major IT or business project transitions
Employee Enablement and Experience
Deliver seamless technology experiences for onboarding and offboarding, including account provisioning, hardware setup, and access configuration
Conduct in-person or virtual training sessions on Trilon's core technologies to improve adoption and enhance digital maturity
Act as a trusted point of contact between employees and IT leadership, capturing feedback and identifying opportunities for improvement
Champion a culture of productivity, digital enablement, and excellent customer service within the local office
Hardware, Systems, and Infrastructure Management
Manage the full hardware lifecycle, including procurement, installation, maintenance, and refresh of laptops, peripherals, and mobile devices
Install, configure, and troubleshoot edge infrastructure such as networking, servers, and local systems in partnership with L3 engineering teams
Ensure meeting rooms, collaboration spaces, and local IT systems remain operational, reliable, and up to standard
Documentation and Standardization
Maintain IT knowledge base documentation and contribute to consistent service delivery playbooks
Document unique applications, workflows, and processes within regional offices and recommend standardized enterprise solutions when appropriate
Share lessons learned and best practices with peers and IT leadership to promote service consistency across Trilon offices
What you'll need
3 to 5 years of experience in IT support, field services, or workplace technology roles
Strong knowledge of Microsoft 365, Windows, mac OS, Active Directory, and endpoint management tools
Familiarity with collaboration platforms, meeting room technologies, and workplace networking
Experience supporting onboarding, hardware provisioning, and office IT setup
Willingness to work on the weekend and off hours as needed
Ability to install and troubleshoot edge infrastructure with guidance from L3 engineering teams
Strong communication and customer service skills with the ability to train and enable employees effectively
Excellent troubleshooting and problem-solving abilities with a proactive, customer-first mindset
Bachelor's degree in Information Systems or a related field preferred
Relevant certifications such as CompTIA A+, Microsoft, or ITIL Foundation are a plus
Will require periodic travel between regional offices to deliver onsite services under Trilon's IT support model
Must be in a designated region and based in a Tier 1 or Tier 2 Trilon office to provide hands-on leadership and engagement
Why Join Our Team We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including:
WEI Incentive Program
Healthy Workplace Program
Employee Referral Bonus
Competitive Health Benefits
Career Development and Training
Flexible/Hybrid Schedule
Community Service Opportunities
Worldwide Travel Assistance
Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
$59k-81k yearly est. 10d ago
Escalation Engineer - Dallas
Island 4.4
Coppell, TX jobs
We're a team of driven, high-character professionals from diverse backgrounds who came together to reinvent work for the modern enterprise. Island - the Enterprise Browser - is redefining how organizations secure and enable their workforce. By embedding the core needs of the enterprise directly into the browser, Island gives companies complete control, visibility, and governance over the last mile of user interaction - while providing employees with the same seamless Chromium-based experience they already know and love.What we're building isn't just another security solution - it's a new foundation for how work gets done securely, efficiently, and at scale.
As an Escalation Engineer, you'll join our growing global Escalation team that sits at the intersection of Customer Support and Engineering. You'll lead the technical investigation and resolution of our most complex customer issues, working closely with our R&D, Product, and Customer Success teams to ensure customer satisfaction and operational excellence. This is an exciting opportunity to be part of a rapidly expanding team that delivers exceptional support experiences to some of the world's largest enterprises.
Responsibilities
* Own and manage escalated customer cases, performing deep technical investigations in collaboration with R&D.
* Partner directly with enterprise customers - including multiple Fortune 500 companies - to drive timely and effective resolutions.
* Identify and report product issues, ensuring clear communication and follow-up with Engineering.
* Serve as the customer's advocate in internal discussions, influencing prioritization and product direction.
* Contribute to knowledge sharing through the creation of internal documentation and technical case insights.
Requirements
The ideal candidate will have:
* 5+ years of experience in Customer Support or Technical Escalations (Tier 3 or equivalent).
* Strong background in SaaS and Cloud-based troubleshooting.
* Proficiency in web debugging and analysis (e.g., network traces, browser developer tools, console logs).
* Familiarity with alerting, monitoring, and diagnostic tools.
* Experience or understanding of Cybersecurity concepts and technologies.
* Ability to read and interpret code (e.g., JavaScript, C#, or similar).
* Excellent communication and collaboration skills, with a strong sense of ownership and accountability.
At Island, we value our team members and strive to create a supportive and growth-oriented environment. If you are a problem-solver who enjoys technical challenges, has a passion for customer service, and possesses a strong background in Cyber Security and coding, we would love to hear from you.
$80k-112k yearly est. 60d+ ago
Network Administrator (77853)
Tricor Insurance 4.0
Madison, WI jobs
Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location.
What You'll Do:
* Maintain, configure, and monitor network systems and servers
* Troubleshoot and resolve advanced network issues
* Support disaster recovery planning and infrastructure documentation
* Implement and maintain network security (firewalls, VPNs, access controls)
* Manage data circuit installs/disconnects, phone number porting, and vendor invoices
* Support Fortinet products, equipment lifecycle, and integration for acquired agencies
What You Bring:
* Degree in IT/CS or 2+ years' experience (or equivalent)
* Hands-on Fortinet experience or similar (required)
* Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required)
* Strong understanding of network infrastructure, routers, switches, firewalls
* Valid driver's license
* Ability to create technical documentation
* Strong communication and organizational skills
Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required)
Join a team where your work truly supports our people, our clients, and our growth.
Apply today to be part of TRICOR's trusted IT team!
$61k-75k yearly est. 47d ago
Network Administrator (77853)
Tricor Insurance 4.0
Madison, WI jobs
Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location.
What You'll Do:
• Maintain, configure, and monitor network systems and servers
• Troubleshoot and resolve advanced network issues
• Support disaster recovery planning and infrastructure documentation
• Implement and maintain network security (firewalls, VPNs, access controls)
• Manage data circuit installs/disconnects, phone number porting, and vendor invoices
• Support Fortinet products, equipment lifecycle, and integration for acquired agencies
What You Bring:
Degree in IT/CS or 2+ years' experience (or equivalent)
Hands-on Fortinet experience or similar (required)
Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required)
Strong understanding of network infrastructure, routers, switches, firewalls
Valid driver's license
Ability to create technical documentation
Strong communication and organizational skills
Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required)
Join a team where your work truly supports our people, our clients, and our growth.
Apply today to be part of TRICOR's trusted IT team!
$61k-75k yearly est. 11d ago
Network Administrator (77853)
Tricor Insurance 4.0
Lancaster, WI jobs
Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location.
What You'll Do:
* Maintain, configure, and monitor network systems and servers
* Troubleshoot and resolve advanced network issues
* Support disaster recovery planning and infrastructure documentation
* Implement and maintain network security (firewalls, VPNs, access controls)
* Manage data circuit installs/disconnects, phone number porting, and vendor invoices
* Support Fortinet products, equipment lifecycle, and integration for acquired agencies
What You Bring:
* Degree in IT/CS or 2+ years' experience (or equivalent)
* Hands-on Fortinet experience or similar (required)
* Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required)
* Strong understanding of network infrastructure, routers, switches, firewalls
* Valid driver's license
* Ability to create technical documentation
* Strong communication and organizational skills
Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required)
Join a team where your work truly supports our people, our clients, and our growth.
Apply today to be part of TRICOR's trusted IT team!
$61k-75k yearly est. 47d ago
Network Administrator (77853)
Tricor Insurance 4.0
Beloit, WI jobs
Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location.
What You'll Do:
* Maintain, configure, and monitor network systems and servers
* Troubleshoot and resolve advanced network issues
* Support disaster recovery planning and infrastructure documentation
* Implement and maintain network security (firewalls, VPNs, access controls)
* Manage data circuit installs/disconnects, phone number porting, and vendor invoices
* Support Fortinet products, equipment lifecycle, and integration for acquired agencies
What You Bring:
* Degree in IT/CS or 2+ years' experience (or equivalent)
* Hands-on Fortinet experience or similar (required)
* Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required)
* Strong understanding of network infrastructure, routers, switches, firewalls
* Valid driver's license
* Ability to create technical documentation
* Strong communication and organizational skills
Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required)
Join a team where your work truly supports our people, our clients, and our growth.
Apply today to be part of TRICOR's trusted IT team!
$61k-75k yearly est. 47d ago
Network Administrator (77853)
Tricor Insurance 4.0
Adell, WI jobs
Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location.
What You'll Do:
* Maintain, configure, and monitor network systems and servers
* Troubleshoot and resolve advanced network issues
* Support disaster recovery planning and infrastructure documentation
* Implement and maintain network security (firewalls, VPNs, access controls)
* Manage data circuit installs/disconnects, phone number porting, and vendor invoices
* Support Fortinet products, equipment lifecycle, and integration for acquired agencies
What You Bring:
* Degree in IT/CS or 2+ years' experience (or equivalent)
* Hands-on Fortinet experience or similar (required)
* Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required)
* Strong understanding of network infrastructure, routers, switches, firewalls
* Valid driver's license
* Ability to create technical documentation
* Strong communication and organizational skills
Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required)
Join a team where your work truly supports our people, our clients, and our growth.
Apply today to be part of TRICOR's trusted IT team!