Customer Care Associate - Philadelphia PACE Application Center
Prime Therapeutics job in Providence, RI
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title**
Customer Care Associate - Philadelphia PACE Application Center
**Job Description**
This position is a frontline service position providing assistance to members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operationsproduction and quality standards.
**Responsibilities**
+ Listens and probes callers in a professionally and timely manner to determine purpose of the calls.
+ Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality.
+ Resolves customer administrative concerns as the first line of contact this may include claim resolutions and other expressions of dissatisfaction.
+ Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.
+ Assists in the mentoring and training of new staff.
+ Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing trainings (formal and informal).
+ Assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
+ Demonstrates flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals.
+ Educates providers on how to submit claims and when/where to submit a treatment plan.
+ Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved.
+ Informs providers and members on appeal process.
+ Leads or participates in activities as requested that help improve Care Center performance, excellence and culture.
+ Links or makes routine referrals and triage decisions not requiring clinical judgment.
+ Performs necessary follow-up tasks to ensure member or provider's needs are completely met.
+ Provides information regarding in-network and out-of-network reimbursement rates and states multiple networks to providers.
+ Refers callers requesting provider information to Provider Services regarding professional provider selection criteria and application process.
+ Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility.
+ Updates self on ever changing information to ensure accuracy when dealing with members and providers.
+ Supports team members and participate in team activities to help build a high-performance team.
+ Documents customers comments/information and forwards required information to the appropriate staff.
**Minimum Qualifications**
+ HS Diploma or GED required
+ 2 years of experience in Customer Service
Must be eligible to work in the United States without the need for work visa or residency sponsorship
**Additional Qualifications**
+ Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment.
+ Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
+ Must agree to observing service for the purpose of training and quality control.
+ Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.
+ Must be able to maneuver through various computer platforms while verifying information on all calls.
+ Must be able to talk and type simultaneously.
**Preferred Qualifications**
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.
Potential pay for this position ranges from $19.23 - $28.85 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to_ _race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law._ _ _
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
At Prime Therapeutics (Prime), we are a different kind of PBM. We're reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.
We know that people make all the difference. If you're ready for a purpose-driven career and are passionate about simplifying health care, let's build the future of pharmacy together.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
Customer Care Associate - Philadelphia PACE Application Center
Prime Therapeutics job in Boston, MA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title**
Customer Care Associate - Philadelphia PACE Application Center
**Job Description**
This position is a frontline service position providing assistance to members and providers regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operationsproduction and quality standards.
**Responsibilities**
+ Listens and probes callers in a professionally and timely manner to determine purpose of the calls.
+ Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality.
+ Resolves customer administrative concerns as the first line of contact this may include claim resolutions and other expressions of dissatisfaction.
+ Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.
+ Assists in the mentoring and training of new staff.
+ Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing trainings (formal and informal).
+ Assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
+ Demonstrates flexibility in areas such as job duties and schedule in order to aid in better serving members and help achieve its business and operational goals.
+ Educates providers on how to submit claims and when/where to submit a treatment plan.
+ Identifies and responds to Crisis calls and continues assistance with the Clinician until the call has been resolved.
+ Informs providers and members on appeal process.
+ Leads or participates in activities as requested that help improve Care Center performance, excellence and culture.
+ Links or makes routine referrals and triage decisions not requiring clinical judgment.
+ Performs necessary follow-up tasks to ensure member or provider's needs are completely met.
+ Provides information regarding in-network and out-of-network reimbursement rates and states multiple networks to providers.
+ Refers callers requesting provider information to Provider Services regarding professional provider selection criteria and application process.
+ Refers patients/EAP clients to the Care Management team for a provider, EAP affiliate, or Facility.
+ Updates self on ever changing information to ensure accuracy when dealing with members and providers.
+ Supports team members and participate in team activities to help build a high-performance team.
+ Documents customers comments/information and forwards required information to the appropriate staff.
**Minimum Qualifications**
+ HS Diploma or GED required
+ 2 years of experience in Customer Service
Must be eligible to work in the United States without the need for work visa or residency sponsorship
**Additional Qualifications**
+ Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment.
+ Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
+ Must agree to observing service for the purpose of training and quality control.
+ Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.
+ Must be able to maneuver through various computer platforms while verifying information on all calls.
+ Must be able to talk and type simultaneously.
**Preferred Qualifications**
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.
Potential pay for this position ranges from $19.23 - $28.85 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to_ _race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law._ _ _
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
At Prime Therapeutics (Prime), we are a different kind of PBM. We're reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.
We know that people make all the difference. If you're ready for a purpose-driven career and are passionate about simplifying health care, let's build the future of pharmacy together.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
Personal Lines Client Manager
Bridgewater, MA job
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Commercial Lines Associate Client Representative
West Warwick, RI job
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
Three years minimum Commercial Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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Commercial Lines Client Manager
Needham, MA job
Job Description
The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention.
Primary Responsibilities
Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs.
Set up and maintain accurate account details, contacts, and policy information in EPIC
Attach, organize, and name documents in EPIC
Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc.
Endorse policy in EPIC
Create activities in EPIC and assign applicable team-member.
Other Responsibilities, as applicable:
Order loss runs from carriers
Generate and send proofs to holder, if requested (from EPIC or CSR24)
Check policy per policy check workflow and complete checklist
Check endorsement against request
Document maintenance/retrieval
Position Specific Skills/Qualifications
Work Experience
0-2 years' experience in Commercial Property and Casualty
Professional Licenses/Certifications
Licensed or obtaining state Property & Casualty insurance license within a specified time frame
Essential Skills/Competencies
Knowledge of Excel, Word, and other MS Office products to include basic formatting
Able to learn coverage fundamentals.
Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems.
Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance.
Strong written, oral, and interpersonal communication skills.
Able to follow a well-established and familiar set of activities and/or process to derive a solution.
Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery.
Works to achieve stated objectives and delivers results at the close direction of a senior team member.
Education
HS Diploma or equivalent
Benefits Package
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Physical Demands & Working Conditions
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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Sales Executive - Commercial Lines
Putnam, CT job
Job Description
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Insurance Sales Producer - Commercial Lines Client Advisor
Position Overview
World's Client Advisors bring risk management solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new commercial clients (small, medium, large) leveraging World's unique niche. While your focus is selling commercial lines risk solutions, you also are empowered to help clients with personal lines insurance, employee benefits, 401(k) and related retirement solutions, and payroll and human resources outsourcing solutions. World's investments in a broad range of solutions means you can prospect any company of any size to provide value to your client. Imagine the potential.
Primary Responsibilities
Identify, prospect, and cultivate new business, with a focus on commercial accounts
Engage in all sales and marketing tactics (with extensive corporate marketing support) to move prospects through your funnel to closing
Track all sales activities in HubSpot and leverage HubSpot to its fullest potential
Utilize World's broad platform to bring risk management solutions to individuals and business owners. At World, you will have access to resources to help any client solve any challenge, including traditional commercial lines insurance, high net worth / private client, employee benefits, human capital and payroll outsourcing, and retirement financial services.
Qualifications
Must have proven experience with a range of insurance solutions to bring value to clients
Must be willing to become each client's trusted risk management advisor and bring the entire World platform to each client (P&C, Employee Benefits, Retirement Plans, Wholesale, and Payroll and Human Resources outsourcing services)
Must maintain all relevant insurance licenses from the first day of employment to be positioned to manage an existing book of business
It is meaningful, but not mandatory, if you have:
Sold commercial insurance for a top broker. Based on your experience, World will enhance your expertise through the company's training program;
Used an insurance agency management software platform, like AMS360 and Epic, and have experience with a sales CRM (World uses HubSpot); and
Built and presented client “pitch decks” / presentations.
Compensation
As a World Insurance Client Advisor, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $60,000 to $200,000+. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range.
Equal Employment Workforce and Workplace
World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Talent team.
#LI-AS1
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Functional Consultant - Oracle ERP
Prime Therapeutics job in Providence, RI
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title**
Functional Consultant - Oracle ERP
**Job Description**
The IT Systems Analyst is responsible for utilizing various delivery methodologies employed by Prime and assist in the communications interface between IT and the business community in the investigation, identification, and documentation of business application requirements and technical solutions based on applicable technologies within Prime for either the enhancement of existing applications or to foster the development of new applications. This position is responsible for providing work direction and guidance to less senior members of the Systems Analyst IT team.
**Responsibilities**
+ Manage work direction, lead and influence, mentor, and provide feedback to others within team
+ Collaborate with functional teams and business analysts to understand technical and functional requirements
+ Oversee execution of key strategic initiatives
+ Create and conduct logical design based on architectural reviews
+ Finalize and represent project work on behalf of Systems Analyst IT team for estimation process
+ Build and customize Oracle E-Business Suite (EBS) applications using PL/SQL, Oracle Forms, Reports, and other Oracle development tools
+ Develop custom reports, forms, interfaces, and workflows using tools like Oracle Application Framework (OAF), BI Publisher, and Workflow Builder.
+ Implement integrations using Oracle Integration Cloud (OIC), REST APIs, SOA adapters, and orchestration patterns
+ Develop customizations and extensions for Fusion applications like ORMB Financials
+ Other duties as assigned
**Education & Experience**
+ Bachelor's degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
+ Experience with specific domain relevant to team
+ 2 years of experience with system requirements and/or supporting key business applications
+ Proven experience in leading others and providing work direction
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
**Additional Qualifications**
+ Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team
+ Excellent written, technical, and verbal communication skills
+ Capable and willing to receive work direction from direct and indirect leadership
+ Strong analytical and technical problem-solving skills
+ Ability to develop decision criteria and develop unbiased technology comparisons
**Preferred Qualifications**
+ Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
+ Previous experience in PBM / health care industry
+ Understanding of security implications of domain
+ Desire to work in management and lead others
**Physical Demands**
+ Ability to travel up to 5% of the time
+ Constantly required to sit, use hands to handle or feel, talk and hear
+ Frequently required to reach with hands and arms
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $74,000.00 - $118,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to_ _race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law._ _ _
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
At Prime Therapeutics (Prime), we are a different kind of PBM. We're reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.
We know that people make all the difference. If you're ready for a purpose-driven career and are passionate about simplifying health care, let's build the future of pharmacy together.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
NP/ PA Urgently Needed Endocrinology Division In Southeastern MA
Mansfield, MA job
Nurse Practitioner / Physician Assistant, Endocrine Division Healthcare United invites an experienced Nurse Practitioner or Physician Assistant to join our dynamic Endocrinology Division at an established health clinic in southeast Massachusetts. This opportunity offers a fulfilling inpatient role with a 7-on/7-off schedule, competitive salary, and generous benefits in a supportive, collaborative environment.
Position Highlights
Collaborative Care: Join a dedicated inpatient team of Fellowship-trained endocrinologists
Diverse Patient Population: Provide specialized care for patients with diabetes and general endocrine conditions
Work-Life Balance: Flexible 7-on/7-off schedule with split holiday coverage and light, rotating night call
Competitive Salary: Salary based on experience, with a comprehensive benefits package
Patient Care: Diabetic teaching, initiation of oral/insulin therapy, management of hyper- and hypoglycemic states, and chronic diabetic care
Consultation and Rounds: Perform initial and follow-up consultations as part of the inpatient endocrine team
Inpatient Duties: Cover hospital rounds one weekend per month with weekday time off in exchange
Requirements
Licensure: Nurse Practitioner or Physician Assistant with an active MA license (or pending)
Experience: Endocrinology experience preferred but not required; enthusiasm to learn and collaborate essential
Technical Skills: Proficiency with EMR systems (eClinicalWorks, Meditech, or Epic)
Attributes: Strong organizational skills, compassion, and teamwork mindset
Benefits
Generous Benefits: Malpractice insurance, CME allowance, vacation, sick, and personal time
Retirement Plan: 401(k) with employer match
Health Insurance: Comprehensive medical, dental, and vision coverage
Community Highlights
Located minutes from Providence, Newport, and Cape Cod, with Boston just an hour away, Bristol County offers a fantastic blend of scenic landscapes, cultural hubs, and ample recreational activities. Ideal for those seeking a high quality of life close to both coastal retreats and vibrant cities.
For more details, please contact a Healthcare United representative and see how this exceptional role supports your career and lifestyle aspirations!
Digital Content Manager
Boston, MA job
Ready to help us transform healthcare? Bring your true colors to blue.
At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for a Digital Content Manager. This role will oversee and maintain content across the organization's public websites and Martech platforms, ensuring accuracy, compliance, and brand alignment. This role works closely with the Marketing team to deliver timely, engaging, and compliant digital content that supports member engagement, health education, product awareness, and organizational goals. The ideal candidate brings a balance of marketing acumen, digital operations expertise, and a deep understanding of content governance within a regulated healthcare environment.
This position is eligible for the flex persona.
RESPONSIBILITIES AND DUTIES:
Partner with the Marketing and Communications teams to plan, update, and publish content for health plans, wellness programs, provider networks, and corporate initiatives.
Manage ongoing website updates using enterprise CMS platforms (Acquia Drupal, Site studio, or similar).
Ensure that all digital content reflects the organization's voice, values, and compliance standards, including regulatory and legal approvals.
Monitor and maintain consistency in messaging across multiple business lines and audience segments (members, providers, brokers, employers, etc.).
Manage content updates for federally mandated Medicare sites and plan pages, ensuring CMS guidelines and accuracy during the annual and open enrollment periods.
Work in close alignment with Marketing, Compliance, Legal, and Product teams to ensure all published materials meet healthcare regulations, adhere to HIPAA and brand guidelines.
Translate campaign briefs, product updates, and creative concepts into digital-ready content.
Support the Marketing team with web assets for integrated campaigns (emails, landing pages, digital banners, etc.).
Partner with Marketing Operations to ensure accurate tagging, analytics tracking, and personalization.
Coordinate with data and analytics teams to monitor engagement metrics and optimize performance across channels.
Maintain content governance processes, version control, and archiving for compliance and audit purposes.
Perform quality assurance checks for accessibility (WCAG 2.1), responsive design, and cross-browser functionality.
Conduct periodic audits to ensure removal of outdated or non-compliant materials.
Document publishing standards, review workflows, and escalation procedures.
QUALIFICATIONS:
Bachelor's degree in science, marketing, Communications, Digital Media, or related field.
4-7 years of experience in digital content management within a healthcare, insurance, or regulated industry.
Proficiency in CMS platforms (Acquia Drupal, Site studio, or similar).
Strong understanding of Martech tools, SEO, and analytics (Google Analytics, Adobe Analytics).
Familiarity with healthcare terminology, member communications, and compliance workflows.
Excellent collaboration, communication, and organizational skills.
Basic HTML/CSS and UX awareness preferred.
SPECIAL SKILLS, KNOWLEDGE AND ABILITIES:
Experience working cross-functionally with Marketing, Compliance, and IT teams in a healthcare organization.
Strong editorial judgment and ability to adapt content for diverse audiences (members, providers, brokers).
Understanding of healthcare content governance, including version tracking and approval processes.
Proactive mindset for identifying content gaps, streamlining workflows, and improving content lifecycle management.
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
LocationBostonTime TypeFull time Salary Range: $108,810.00 - $132,990.00
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.
Auto-ApplySr. Liferay Developer
Prime Therapeutics job in Providence, RI
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title**
Sr. Liferay Developer
**Job Description**
The Sr. Liferay Developer is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability.
**Responsibilities**
+ Lead design to ensure the technology solutions meet all resiliency, stability, non-functional, functional and operational readiness use cases
+ Lead ongoing development, maintenance and support of existing systems and platforms
+ Manage work direction, lead, influence, and provide feedback to other team members
+ Participate in staffing plans to identify subject matter experts (SMEs) and provide feedback for staff performance reviews
+ Own technology solutions within area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability
+ Drive innovation & continuous improvement
+ Other duties as assigned
**Minimum Qualifications**
+ Bachelor's degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
+ 5 years of experience with application development or package software implementation
+ Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
**Additional Qualifications**
+ Expertise in developing web applications using the Liferay platform
+ Experience with AWS (Cloud Formation templates, EC2, Lambda, etc.)
+ Experience with React.js or other JavaScript framework
+ Experience with Java
+ Established presenter of technical and non-technical material adapted to the respective audience
+ Ability to transition abstract concepts into stable and supportable software solutions
+ Ability to develop unbiased options and recommendations to technical problems and unbiased comparisons
+ Strong problem-solving and analysis skills
+ Strong traits of decisiveness and judgment
+ Ability to drive innovation and be forward thinking
+ Excellent documentation skills
**Preferred Qualifications**
+ Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
+ Previous experience working an in Agile/Product Delivery model
+ Previous experience in PBM / health care industry
+ Understanding of security implications of domain
+ Comfortable leading and mentoring others
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.
Potential pay for this position ranges from $94,000.00 - $160,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to_ _race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law._ _ _
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
At Prime Therapeutics (Prime), we are a different kind of PBM. We're reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.
We know that people make all the difference. If you're ready for a purpose-driven career and are passionate about simplifying health care, let's build the future of pharmacy together.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
Risk Management Client Service Intern, Commercial Lines - Waltham, MA
Waltham, MA job
Job DescriptionAbout Us World Insurance Associates is a unique insurance and professional services organization offering top products and services from major providers, combined with attentive service from local agents. We are one of the fastest-growing insurance brokers in the top 20 in the U.S. and we offer you the opportunity to develop your skills in a rapidly expanding organization. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Position Summary
The WORLD Internship Program is a 10-week program aimed to develop a bench of talented professionals who will be able to join us after college graduation. As a Summer Intern, you will gain an understanding of the Insurance Industry and the distribution models for Insurance Products. The program will provide you with a broad understanding of the insurance brokerage cycle from identifying and properly marketing risks, building a service timeline, implementing service requests, and working through a renewal. You will be placed in our Commercial Lines department for the duration of the summer:
Primary Responsibilities
You will work alongside our team and help drive the timely and accurate completion of assigned tasks:
Processing renewal of ID cards and policy change requests
Carrier document attachments and Certificates of Insurance
Shadowing client calls and Client Advisor or Carrier visits
Data management work
Additional tasks that could be beneficial to the intern
You will support the development of positive relationships with clients and teammates by providing high levels of advocacy, excellent service, and professional communication.
Key components of the program include In addition to the work, you do with your manager daily, you'll have the opportunity to participate in programs and events over the 10 weeks.
Intern Orientation and Closing Presentation at Iselin, New Jersey headquarters
Speaker Presentations, Town Halls, Monthly webinars by Executive Leadership
Learning from our CEO and COO about World's business strategy, operating model, and key priorities
Self-paced online program provided by the Council for Insurance Agents and Brokers
Fun networking, volunteer, and social events
Developmental workshops
Qualifications
Must be enrolled in a business program at an accredited university or college and graduating in May 2027 or December 2026. (Graduates and students enrolled in Insurance and Risk Management programs strongly preferred)
Must be willing to work onsite, M-F between 9 a.m. and 5 p.m. (we do not offer remote internships)
Prior customer support experience preferred.
Possess strong organization / administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude.
What You'll Gain:
You will have the opportunity to learn how World helps clients improve financial performance while protecting them from risk exposure.
You will have the opportunity to build a foundation for a solid career in a stable industry with a rapidly growing team.
You will develop valuable skills and build a network that will help you launch a successful career.
You will build valuable skills in creating and presenting business proposals, understanding risk management, and developing time management strategies.
Compensation
The compensation for this internship is $23/hr.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
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Personal Lines Senior Client Representative
Lincoln, RI job
Job Description
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Position Summary
Works independently, to provide support to lead service and/or Client Advisors, by following established workflows and procedures on routine work. Has substantial understanding of the job and applies company policies and producers to complete ALL Primary Activities.
May also be responsible for other responsibilities, as applicable.
Primary Responsibilities
Setup and maintain accurate account details, contacts, and policy information in EPIC
Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance
Attach, organize, and name documents in EPIC
Initiate endorsements, proofs of insurance and invoices
Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc.
Create activities in EPIC and assign to applicable team member
Other Responsibilities, as applicable
May pull items such as MVR, CLUES, Risk Meters, RCE etc.
Generate and send renewal proofs, if requested
Check endorsement against request
Document maintenance/retrieval
Position Specific Skills/Qualifications
Work Experience
Preferred
2+ years' experience in Personal Property and Casualty
Professional Licenses/Certifications
Required:
Must hold state Property & Casualty insurance license
Essential Skills/Competencies
Knowledge of Excel, Word, and other MS Office products to include basic formatting
Knowledge of agency management systems and Carrier sites.
Possesses a basic understanding of property and casualty coverage.
Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems.
Able to meet quality standards and achieve urgent tasks.
Strong written, oral, and interpersonal communication skills
Able to follow a well-established and familiar set of activities and/or process to derive a solution.
Works to achieve stated objectives and delivers results at the close direction of a senior team member.
Education
Required:
HS Diploma or equivalent
Physical Demands & Working Conditions
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Personal Lines Associate Account Manager - Entry Level
Brockton, MA job
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to client management and retention.
Responsibilities
Assist insurance producers in servicing client needs
Support Account Manager(s) in effectively managing a high volume of work, ensuring all required tasks are completed accurately and on-time.
Changes to existing policies in Epic and on carrier site (adding/replacing car, mortgagee change, coverage changes, etc.)
Handle renewals, service requests, claims, billing and new policies
Review all applications, policies, endorsements and audits for accuracy · Coordinate expiration list with department manager to obtain renewal business information
Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Qualifications
Bachelor's degree or equivalent work experience, preferred
Two years minimum Personal Lines account management or support experience required
Property & Casualty License required, or agreement to obtain within 3-6 months of employment
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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Commercial Lines Associate Client Representative
Woonsocket, RI job
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
Three years minimum Commercial Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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Personal Lines Client Manager
Woonsocket, RI job
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines High Net Worth Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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nGl8hdUDOP
Functional Consultant - Oracle ERP
Prime Therapeutics job in Boston, MA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title**
Functional Consultant - Oracle ERP
**Job Description**
The IT Systems Analyst is responsible for utilizing various delivery methodologies employed by Prime and assist in the communications interface between IT and the business community in the investigation, identification, and documentation of business application requirements and technical solutions based on applicable technologies within Prime for either the enhancement of existing applications or to foster the development of new applications. This position is responsible for providing work direction and guidance to less senior members of the Systems Analyst IT team.
**Responsibilities**
+ Manage work direction, lead and influence, mentor, and provide feedback to others within team
+ Collaborate with functional teams and business analysts to understand technical and functional requirements
+ Oversee execution of key strategic initiatives
+ Create and conduct logical design based on architectural reviews
+ Finalize and represent project work on behalf of Systems Analyst IT team for estimation process
+ Build and customize Oracle E-Business Suite (EBS) applications using PL/SQL, Oracle Forms, Reports, and other Oracle development tools
+ Develop custom reports, forms, interfaces, and workflows using tools like Oracle Application Framework (OAF), BI Publisher, and Workflow Builder.
+ Implement integrations using Oracle Integration Cloud (OIC), REST APIs, SOA adapters, and orchestration patterns
+ Develop customizations and extensions for Fusion applications like ORMB Financials
+ Other duties as assigned
**Education & Experience**
+ Bachelor's degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
+ Experience with specific domain relevant to team
+ 2 years of experience with system requirements and/or supporting key business applications
+ Proven experience in leading others and providing work direction
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
**Additional Qualifications**
+ Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team
+ Excellent written, technical, and verbal communication skills
+ Capable and willing to receive work direction from direct and indirect leadership
+ Strong analytical and technical problem-solving skills
+ Ability to develop decision criteria and develop unbiased technology comparisons
**Preferred Qualifications**
+ Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
+ Previous experience in PBM / health care industry
+ Understanding of security implications of domain
+ Desire to work in management and lead others
**Physical Demands**
+ Ability to travel up to 5% of the time
+ Constantly required to sit, use hands to handle or feel, talk and hear
+ Frequently required to reach with hands and arms
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $74,000.00 - $118,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to_ _race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law._ _ _
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
At Prime Therapeutics (Prime), we are a different kind of PBM. We're reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.
We know that people make all the difference. If you're ready for a purpose-driven career and are passionate about simplifying health care, let's build the future of pharmacy together.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
Sales Executive - Commercial Lines
Bridgewater, MA job
Job Description
World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Insurance Sales Producer - Commercial Lines
Position Overview
World's team of Risk Management Experts bring risk management solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new commercial clients (small, medium, large) leveraging World's unique niche. While your focus is selling commercial lines risk solutions, you also are empowered to help clients with personal lines insurance, employee benefits, 401(k) and related retirement solutions, and payroll and human resources outsourcing solutions. World's investments in a broad range of solutions means you can prospect any company of any size to provide value to your client. Imagine the potential.
Primary Responsibilities
Identify, prospect, and cultivate new business, with a focus on commercial accounts
Engage in all sales and marketing tactics (with extensive corporate marketing support) to move prospects through your funnel to closing
Track all sales activities in HubSpot and leverage HubSpot to its fullest potential
Utilize World's broad platform to bring risk management solutions to individuals and business owners. At World, you will have access to resources to help any client solve any challenge, including traditional commercial lines insurance, high net worth / private client, employee benefits, human capital and payroll outsourcing, and retirement financial services.
Qualifications
Must have proven experience with a range of insurance solutions to bring value to clients
Must be willing to become each client's trusted risk management advisor and bring the entire World platform to each client (P&C, Employee Benefits, Retirement Plans, Wholesale, and Payroll and Human Resources outsourcing services)
Must maintain all relevant insurance licenses from the first day of employment to be positioned to manage an existing book of business
It is meaningful, but not mandatory, if you have:
Sold commercial insurance for a top broker. Based on your experience, World will enhance your expertise through the company's training program;
Used an insurance agency management software platform, like AMS360 and Epic, and have experience with a sales CRM (World uses HubSpot); and
Built and presented client “pitch decks” / presentations.
Compensation
As a World Insurance Producer, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $60,000 to $200,000+. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range.
Equal Employment Workforce and Workplace
World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World's employees and World's work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World's business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
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Sr. Liferay Developer
Prime Therapeutics job in Boston, MA
At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title**
Sr. Liferay Developer
**Job Description**
The Sr. Liferay Developer is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability.
**Responsibilities**
+ Lead design to ensure the technology solutions meet all resiliency, stability, non-functional, functional and operational readiness use cases
+ Lead ongoing development, maintenance and support of existing systems and platforms
+ Manage work direction, lead, influence, and provide feedback to other team members
+ Participate in staffing plans to identify subject matter experts (SMEs) and provide feedback for staff performance reviews
+ Own technology solutions within area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability
+ Drive innovation & continuous improvement
+ Other duties as assigned
**Minimum Qualifications**
+ Bachelor's degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
+ 5 years of experience with application development or package software implementation
+ Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
**Additional Qualifications**
+ Expertise in developing web applications using the Liferay platform
+ Experience with AWS (Cloud Formation templates, EC2, Lambda, etc.)
+ Experience with React.js or other JavaScript framework
+ Experience with Java
+ Established presenter of technical and non-technical material adapted to the respective audience
+ Ability to transition abstract concepts into stable and supportable software solutions
+ Ability to develop unbiased options and recommendations to technical problems and unbiased comparisons
+ Strong problem-solving and analysis skills
+ Strong traits of decisiveness and judgment
+ Ability to drive innovation and be forward thinking
+ Excellent documentation skills
**Preferred Qualifications**
+ Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
+ Previous experience working an in Agile/Product Delivery model
+ Previous experience in PBM / health care industry
+ Understanding of security implications of domain
+ Comfortable leading and mentoring others
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.
Potential pay for this position ranges from $94,000.00 - $160,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to_ _race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law._ _ _
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
At Prime Therapeutics (Prime), we are a different kind of PBM. We're reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.
We know that people make all the difference. If you're ready for a purpose-driven career and are passionate about simplifying health care, let's build the future of pharmacy together.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
Client Services Associate
Westborough, MA job
Job DescriptionAbout Us We are a growing, client-focused wealth management firm committed to delivering exceptional service and personalized financial guidance. We value teamwork, professionalism, and proactive support for both our clients and financial advisors.
Position Summary
We are seeking a detail-oriented and highly organized Client Services Associate to support our financial advisors with daily operational and administrative tasks. This individual will play a critical role in ensuring a smooth client experience-from preparing for meetings to supporting account operations and follow-up.
Key Responsibilities
Client & Advisor Support
Schedule client meetings and manage advisor calendars
Prepare materials, reports, and documentation for client meetings
Assist advisors with follow-up action items after meetings
Build and maintain strong, trustworthy client relationships by delivering responsive, high-quality service
Account Operations
Support new client onboarding
Open new accounts across multiple custodians
Process various types of paperwork, forms, and required documentation
Handle account maintenance requests, including beneficiary updates, address changes, and other service items
Process money movement requests (transfers, distributions, contributions, etc.)
External Communication & Coordination
Communicate with custodians and external financial institutions such as annuity and insurance carriers
Track and follow up on outstanding paperwork or service requests
Maintain accurate client records and ensure compliance with firm and industry standards
Qualifications
2-5 years of experience in financial services, wealth management, or a related client service role (preferred)
Strong understanding of investment accounts, custodial platforms, or advisor support operations (preferred)
Excellent organizational skills with strong attention to detail
Ability to prioritize and manage multiple tasks in a fast-paced environment
Strong verbal and written communication skills
Proficiency with Microsoft Office; experience with CRM systems is a plus
Professional, positive attitude and a commitment to exceptional client service
Bachelor's degree (preferred)
What We Offer
Competitive salary of $70,000
17 PTO days plus all U.S. stock market holidays
Comprehensive health, dental, and vision insurance
401(k) plan with a 4% company match
Supportive, collaborative team environment
Opportunities for skill development and career growth within the firm
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
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Personal Lines Account Manager
Needham, MA job
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Summary
This position supports the Account Executive with responsibilities related to client management and retention
Essential Duties and Responsibilities
Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Complete loss/claim analysis and summaries
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
3-7 years minimum Personal Lines Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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