PrimeFlight Aviation Services jobs in Boston, MA - 26 jobs
Airport Fuel General Manager
Primeflight Aviation Services Inc. 4.5
Primeflight Aviation Services Inc. job in Boston, MA
PrimeFlight Aviation Services is looking for dedicated, energetic, quality and safety focused individual to join our ever-growing family!
We have a job opportunity available for aGeneral Managerlocated at the Boston Logan International Airport in Boston, MA. We offer internal promotion opportunities, and a competitive wage.
General Manager
The General Manager reports to the Regional Vice President and oversees the operation of all commercial airline contract(s). This includes the primary responsibility for the following:
Managing the day to day activities of the entire operation with direct oversight and responsibility for commercial aircraft fueling
Prioritizing workplace safety with established metrics and Service LevelAgreements
• Maintain financial performance of the location
• Excel at the operational performance of the location
• Focus on client relationships and contract retention
• Developing and implementing strategies, processes, and procedures that willeffectively influence company profitability
• Achieving monthly performance metrics and all Service Level Agreements
• Identifying and securing new business opportunities
• Recruit, interview, train, and hire employees
• Be a positive role model to all personnel and the airport community
• Represent with the best intent the business priorities and professional posture ofthe PrimeFlight customer(s)
• Advise, consult and coordinate with the Regional Vice President, CorporateController, Corporate and Field Support Staff, Market Development VicePresident and Directors, Vice President of Training and Quality Assurance,Clients and Vendors.
Responsibilities
Foster a safe working environment
Hold employees accountable for the safetyaudit performance and all operational metrics
Meet administrative requirements as established
Monitor and record operational and financial performance and report on amonthly and annual basis
Work with Sales, Division Vice President and Controller to develop competitivebids for new business
Coordinate new local account start-up
Resolve promptly all service issues in problem areas to ensure contractretention
Share the action plan and success factors with the customers
Perform all necessary supervisory functions to effectively and efficientlymanage assigned personnel.
Develop and maintain schedules to provide proper fueling coverage
Maintain a qualified and appropriately trained staff
Communicate areas of accountability and performance expectations to assigned personnel
Determine standards of performance as a basis to review progress ofpersonnel
Recommend salary adjustments, transfers, promotions, andterminations with appropriate documentation
Ensure proper training of assigned personnel
Foster a safe, cooperative and harmonious working climate conduciveto maximizing employee morale and productivity
Lead in a pro-active, continuous improvement method
Additional Responsibilities
Adapt to, positively adopt and promote any changes in corporate policy andprocedures
• Directing work, appraising performance, rewarding, documented counsel and coaching of employees, addressing complaints, and resolving problems
• Maintain and foster for success the working relationship with all the customersassociated with the business unit
• Within the established airport's community, be the “face and advocate” for the PrimeFlight customer(s)
• Attend meetings, events on behalf of the PrimeFlight customer(s), displayingprofessionalism with customers best interest in mind at all times
• Meet or exceed all established Key Performance Indicators and Service LevelAgreements
• Demonstrate regular, predictable attendance at the job location
• Exceed PrimeFlight customer service and safety standards
Competency
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Operational and Financial acumen, Customer Service, Interpersonal, and Oral Communication.
Qualifications
General Qualifications:
18 years of age or older
• Reliable transportation
• Valid State Driver's License with a verifiable safe vehicle operating record.
• Eligible to work in the United States
Education / Experience:
Preferred Commercial Airline Fueling experience. Associate's degree or higher. A high school diploma or equivalent may be substituted with four years of relevant experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating, and maintenance instructions, and procedure manuals in English. Ability to communicate effectively in English.
Math Ability:
Ability to understand and analyze financial operations, profit and loss statements, customer invoices, and other mathematical functions necessary to managing the airport operation.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.
Computer Skills:
Demonstrated proficiency in Word, Excel, Online Timekeeping and Outlook, sufficient to write letters, organize schedules, and perform other tasks related to payroll and operations.
Supervisory Responsibilities:
Direct and indirect supervision of all on-site PrimeFlight personnel.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but may become high at various times. The employee must be willing and able to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.
Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Stand and walk, able to hear and respond to the spoken voice and to audible alarms generated by the airport and terminal environment
• Specific vision abilities required for this job include: 20/20 vision with or without corrective lenses
Detail and safety-oriented with quality-focused customer satisfaction.
Diversified with strong team collaboration.
Performance focused on positive results.
Equal Opportunity Employer
PrimeFlight Aviation Services is proud to be an Equal Opportunity Employer. All applicants and employees are considered, and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity, or expression, sexual orientation, national origin, ancestry, uniform service member, and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Compensation
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
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$62k-127k yearly est. 6d ago
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Shuttle Customer Service Agent - BOS Airport
Primeflight Aviation Services 4.5
Primeflight Aviation Services job in Boston, MA
**DRIVING SERVICE WITH A SMILE - JOIN US AS A SHUTTLE CUSTOMER SERVICE AGENT TODAY!** The Shuttle Customer Service Agent ensures safe, efficient, and friendly shuttle operations by assisting passengers with directions, luggage, and inquiries, maintaining cleanliness, conducting equipment checks, and supporting timely departures through effective communication.
**WHAT IT'S LIKE TO WORK AS A SHUTTLE CUSTOMER SERVICE AGENT**
+ Greet passengers warmly and provide clear directions regarding shuttle routes, terminals, and airport amenities
+ Coordinate shuttle departures every 10-15 minutes, ensuring smooth transitions and timely service
+ Assist passengers with luggage, boarding, and ensure everyone is seated before departure
+ Conduct pre-shift equipment checks and report any malfunctions immediately
+ Maintain shuttle and work area cleanliness between trips to ensure a safe, welcoming environment
+ Address passenger inquiries, complaints, and lost item reports with professionalism and care
+ Guide passengers during emergencies, following safety protocols and evacuation procedures
+ Exemplify PrimeFlight customer service and safety standards
+ Perform any additional duties as assigned by management
**WHY WORK FOR PRIMEFLIGHT?**
+ Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more _(*part-time benefits may vary)_
+ We are committed to being a leading provider of commercial services within the aviation industry
+ Our teams focus on maintaining a positive working environment and treating all team members with respect
+ With more than 200 locations across the world, we offer opportunities for career progression
+ Enjoy a competitive pay scale
**QUALIFICATIONS**
+ 18 years of age or older
+ Eligible to work in the United States
+ Must have a valid state-issued driver's license with an acceptable driving record
+ Communicate effectively in English (reading, writing, speaking)
+ One year of customer service experience preferred
+ Knowledge of airport facilities, layout, terminal locations, and shuttle routes is a plus
+ Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
+ Effectively communicate with colleagues and clients, both in-person and through electronic means
+ Pass a background check and drug screen
+ Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
+ Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:**
+ Ability to lift up to 70 pounds
+ Prolonged standing and walking in an indoor/outdoor environment as applicable
+ May need to reach with arms and grasp with hands
+ May need to push, pull
+ May need to crawl and crouch, at times, in confined tight spaces
+ May need to bend, stretch, squat, kneel
+ May need to climb and work at elevated heights
+ Exposure to moderate and at times high noise levels
+ Be able to hear and respond to the spoken voice and to audible alarms
+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
**SMS/Text Communications Language**
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$30k-36k yearly est. 60d+ ago
Skycap/Porter
G2 Secure Staff 4.6
Boston, MA job
Meet & greet outbound passengers at terminal entrance; determine service need and check luggage. When possible, direct passengers directly to gate and input checked baggage into baggage system.
QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous baggage handling experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Must be able to work outside in all weather conditions if requested. (Some indoor work)
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to read, understand and carry out instructions in English.
4. Ability to work from verbal and written instructions.
5. Ability to communicate in English clearly and concisely verbally and in written form.
6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
7. Must be able to lift, carry and/or hold up to 75 lbs.
8. Must pass pre-employment and random drug test.
9. Must pass pre-employment background check.
10. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Provides special service (courtesy chair/bags, carts, assistance with carry-on baggage) as requested
2. Provide general information to passengers, give directions and flight information.
3. Meet inbound flights as requested to provide special services to passengers
4. Meet and greet arriving passengers in claim area. Offer assistance in obtaining baggage and ground transportation.
5. Transport checked baggage from one location to the appropriate location. (i.e. baggage conveyor system)
6. Transport oversized pieces of luggage/other checked articles, to large to be sent on conveyor belt, directly to bag room via elevator, upon request of airline ticket counter personnel or when the supervisor deems it is in the best interest of the passengers.
7. Be neat and careful when handling other people's property, especially mobility aids and luggage.
8. Must be familiar with all Government/Client/Airport/Company regulations.
9. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
10. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
11. Attend meetings and in-services as required.
12. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Perform other duties as requested.
$32k-40k yearly est. 2d ago
Lobby Agent
G2 Secure Staff 4.6
Boston, MA job
Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary.
3. Must have proven previous supervisor/management exp.
4. Verbal and written communications skills
5. Must be 18 years of age or older.
6. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass pre-employment and random drug tests.
5. Must complete a criminal background check.
6. Must be able to read, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Be able to resolve problem situations with passengers when necessary.
PERFORMANCE RESPONSIBILITIES:
1. Must be able to perform all duties of subordinate employees when necessary.
2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
3. Schedule personnel daily and furnish copy to General/Ops or Account Manager.
4. Monitor employee activity and makes adjustments as needed,
5. Make sure employee follow all regulations/procedures.
6. Check In/Out sheets to insure all employees have logged in times correctly.
7. Deals courteously and tactfully with fellow employees.
8. Communicate effectively with fellow employees and client representatives.
9. Make recommendations to General Manager and/or Ops Manager regarding personnel performance.
10. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager.
11. Make sure state licenses and training records are current.
12. On call 24 hours per day.
13. Report inquiries and other major incidents to General Manger/Ops Manager or Account
Manager.
14. Respond to inquiries from client, staff, and passengers in a courteous manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
17. Attend meetings and inservices as required.
18. Utilize appropriate communications channels and maintain records, reports and files as required.
19. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures.
23. Perform other duties as requested.
$32k-41k yearly est. 2d ago
Door Guard
G2 Secure Staff 4.6
Boston, MA job
Protect the property of the Client against loss and damage. Ensure the safety of personnel on the Client's property. Control access to restricted areas.
MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred.
2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have HS diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 70 lbs.
5. Must have good hearing and vision.
6. May be exposed to occasional loud noise levels.
7. Must pass pre-employment and random drug test.
8. Must pass a pre-employment background check
9. Must be able to read, write, understand and carry out instructions in English.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. May be required to work weekends, overnight shifts and holidays.
ESSENTIAL FUNCTIONS:
1. Prevent unauthorized individuals from gaining access to the guarded area.
2. Patrol area designated by client.
3. Ensure all persons/property entering and leaving he premises are properly authorized.
4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty.
5. Check-in vehicles (where applicable).
6. Never leave post without being properly relieved.
7. Answer telephones in a polite and professional manner.
8. Be able to operate a computer and access systems (where applicable).
9. Complete reports in detail and in a timely manner.
10. Must be familiar with all Governmental/Client/Company regulations.
11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
12. Project a positive image and respond to inquiries from clients, staff and public in courteous manner.
13. Attend meetings and in-service as required.
14. Utilize appropriate communications channels and maintain records, report and files as required.
15. Must be in proper uniform or business attire as directed by company officials.
16. Identification badges must always be visible.
17. Adhere to company policies and procedures and participate in achievement of company objectives.
18. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
19. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$33k-41k yearly est. 2d ago
Electric Cart Driver
G2 Secure Staff 4.6
Boston, MA job
Transport passengers via electric cart within airline terminal.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous service industry experience preferred. 3. Must be 18 years of age or older. 4. Must have a valid driver's license.
5. Must have reliable transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Ability to communicate clearly and concisely in English in both verbal and written communication.
2. Ability to work from verbal and written instructions.
3. Treat all information as confidential.
4. Must be able to lift, stoop, squat, push stand and/or bend throughout shift.
5. Must be able to pull, lift and push heavy objects.
6. Must pass pre-employment and random drug tests and a pre-employment criminal background check.
7. Meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Must have clear driving record.
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with all Airlines/Company and airport regulations.
2. Deal courteously and tactfully with fellow employees, passengers, clients and the public.
3. Communicate effectively with others.
4. Communicates safety hazards and equipment problems to shift supervisor and management.
5. Provide transportation to passengers as requested.
6. Provide general information to passengers; give directions and flight information.
7. Always check equipment thoroughly before use (wheels, breaks, seats, radio) to insure equipment is functioning properly.
8. At the beginning of each shift fill out cart and radio log.
9. At the end of each shift turn in keys and radio to supervisor on duty.
10. Always park carts in assigned places.
11. SAFETY FIRST!!! Drive at a slow manageable speed. (Maximum speed should be no faster than a jogging pace.)
12. Drive with both hands on the wheel and sit in an upright position. LOOK PROFESSIONAL.
13. Seating must be limited to seven passengers or fewer. NEVER, allow a passenger to ride in a standing position in the baggage carrier or on the back bumper.
14. Assure that all body parts and baggage are inside the cart before proceeding.
15. "EXCUSE THE CART, PLEASE" is the only acceptable warning phrase to be used when approaching a pedestrian in the concourse. Never pass until you are sure they know of your presence.
16. You must always stop before entering and exiting a connecting building.
17. Never leave keys or radio on unattended cart. Lock cart if it will be out of your sight.
18. Charge carts at scheduled intervals.
19. If battery charge indicator is in the RED or shoots onto the RED, stop the cart immediately and contact the coordinator's office.
20. When cart is parked for charging, be sure the charging switch is on and verify that the plug is working.
21. Be aware of the Coordinator's Office signal lights (if applicable)
22. Always stop if a gate agent requests it. If you are on assignment, call another cart driver.
23. Never pass another moving cart. If you need to pass a stopped cart, announce "CART PASSING". The other Cart driver must acknowledge you.
24. Always keep one cart length between you and the cart in front of you at all times. NO TAILGATING.
25. Never leave unaccompanied minors unattended.
26. All cart incidents, regardless of severity, must be reported to the shift supervisor.
27. Always get off the cart to assist passengers.
28. NEVER SOLICIT TIPS.
29. May be required to dispatch carts as needed.
30. Always complete appropriate documentation.
31. Be neat and careful when handling other people's property, especially luggage.
32. Must be familiar with all FAA/Airline/Company regulations.
33. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
34. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
35. Attend meetings and inservices as required.
36. Utilize appropriate communications channels and maintain records, reports and files as required.
37. Must be attired in proper uniform as directed by company officials and identification badges must always be visible.
38. Adhere to company policies and procedures and participate in achievement of company objectives.
39. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
40. Perform other duties as requested.
$35k-47k yearly est. 2d ago
Baggage Handler
G2 Secure Staff 4.6
Boston, MA job
Provide friendly and welcoming assistance as requested or required to customers wishing to check baggage through automated self-service technologies. Interpret government rules and requirements for domestic and international travel. Serve customers in a caring, efficient, and diplomatic manner.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Must be 18 years of age or older.
4. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to read, understand and carry out instructions in English.
4. Ability to work from verbal and written instructions.
5. Ability to communicate in English clearly and concisely verbally and in written form.
6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
7. Must be able to lift, carry and/or hold up to 75 lbs.
8. Must pass pre-employment and random drug test.
9. Must pass a Criminal Background check.
10. Must meet necessary requirements to obtain a security sensitive identification badge.
11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Stand for extended periods of time within the Bag Drop check-in area to listen, comprehend, as questions and evaluate customer needs concerning checked baggage.
2. Comprehend and communicate up-to-date carry-on and checked baggage requirements.
3. Query passengers using FAA mandated security questions.
4. Verify customer identification as required by the FAA/TSA.
5. Visually verify proper placement of bag tags on self-tagged checked baggage.
6. Verify carry-on items meet carrier size requirements.
7. Activate bag tags by using automated electronic scanning device.
8. Verify weight of each checked item and collect baggage fees when applicable.
9. May be required to handle checked bags (lifting, weighing, placing on bag belt, etc.)
10. Affix printed bag tag from assigned podium printers.
11. Change stock in automated printers.
12. Complete required paperwork.
13. Fluency may be required in specific foreign language.
14. Consistently demonstrate welcoming and helpful behaviors throughout the performance of all tasks.
$24k-32k yearly est. 2d ago
Baggage Service Lead Agent
G2 Secure Staff 4.6
Boston, MA job
To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have prior baggage service or airline experience.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass a pre-employment drug test.
5. Must pass a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area.
2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored.
4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly.
5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available.
6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags.
7. Must be familiar with all FAA/Airline/Company regulations.
8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs.
9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
10. Attend meetings and in-services as required.
11. Utilize appropriate communications channels and maintain records, reports and files as required.
12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Assign daily assignments to agents and follow up to ensure duties are correct and complete.
16. Complete Supervisor Checklist daily.
17. Ensure Queues are checked and responded to each hour.
18. Ensure that all agents have been properly trained to complete daily assignments and duties.
19. Ensure that proper on hand inventories are completed correctly and completely each shift.
20. Ensure that all agents are dressed properly and professionally.
21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc.
22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly.
23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file.
24. Ensure that agents are 100% compliant on recurrent/ongoing training.
25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate.
26. Perform other duties as requested.
$35k-42k yearly est. 19d ago
Aircraft Security Screener
G2 Secure Staff 4.6
Boston, MA job
.
$35k-45k yearly est. 2d ago
CDL Bus Drivers - Boston, MA
Greyhound Lines 4.5
Boston, MA job
Imagine a career that truly takes you places, where you get to travel and meet new people every day along the journey. For 100 years, our Greyhound Drivers have been the heart and soul of our company, serving the transportation needs of communities across the nation. Do you enjoy meeting new people and have a passion for safety and the customer experience? Interested in a job that pays you to travel? Come join us in serving America's passengers as we continue our legacy of putting the wheels in motion.
Responsibilities
Operate a bus in a safe and efficient manner, adhering to traffic laws and safety regulations
Follow designated routes and schedules, making necessary adjustments when required
Ensure the safety and comfort of passengers by providing assistance when needed and maintaining a clean bus
Perform pre-trip and post-trip inspections to ensure the bus is in good working condition
Maintain a clean and orderly bus, including regular cleaning of the interior and exterior
Report any maintenance issues, accidents, or incidents to the appropriate authorities
Assist passengers with boarding, exiting, and securing their personal belongings
Follow emergency procedures and respond to incidents in accordance with company protocols
Keep records of miles driven, fuel usage, and other required documentation
Stay updated on company policies and safety procedures
Qualifications
Fully Licensed with Class A or B Commercial Driver's License (CDL)
Possesses Passenger 16+ endorsement and no air brake restriction
22 years of age or older
Able to pass a DOT physical and pre-employment drug screen
Full-time employment consideration only
Ability to work varied schedule based on regional driver needs
Benefits
Medical, Dental, and Vision Plans
401K with company-matched contributions
Life Insurance
Paid Vacation, Holidays, and Sick Days
Free Travel Passes
Annual Uniform Allowance
Driver Union membership & representation
Career Advancement Opportunities
Compensation Range USD $29.40 - USD $31.28 /Hr.
$29.4-31.3 hourly Auto-Apply 60d+ ago
Aircraft Fueler - BOS Airport
Primeflight Aviation Services 4.5
Primeflight Aviation Services job in Boston, MA
**KEEP AIRCRAFT READY FOR TAKEOFF - NOW HIRING AVIATION FUELERS!** The Aircraft Fueler ensures safe and efficient aircraft refueling by operating fuel trucks, conducting inspections, managing emergencies, maintaining records, and collaborating with airline personnel to support airport safety and operations.
**WHAT IT'S LIKE TO WORK AS AN AIRCRAFT FUELER**
+ Maintain accurate records of fueling transactions
+ Perform daily quality control inspections on equipment, ensuring cleanliness and functionality
+ Utilize fuel trucks, hydrant carts, and stationary carts to refuel aircrafts
+ Ensure accurate loading and balancing of fuel
+ Conduct defueling procedures as required
+ Exhibit consistent and dependable attendance
+ Exemplify PrimeFlight customer service and safety standards
+ Perform any additional duties as assigned by management
**WHY WORK FOR PRIMEFLIGHT?**
+ Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more _(*part-time benefits may vary)_
+ We are committed to being a leading provider of commercial services within the aviation industry
+ Our teams focus on maintaining a positive working environment and treating all team members with respect
+ With more than 200 locations across the world, we offer opportunities for career progression
+ Enjoy a competitive pay scale
**QUALIFICATIONS**
+ 18 years of age or older
+ Eligible to work in the United States
+ Must have a valid state-issued driver's license with an acceptable driving record
+ Communicate effectively in English (reading, writing, speaking)
+ Basic math skills
+ Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
+ Effectively communicate with colleagues and clients, both in-person and through electronic means
+ Pass a background check and drug screen
+ Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
+ Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:**
+ Ability to lift up to 70 pounds
+ Prolonged standing and walking in an indoor/outdoor environment as applicable
+ Must be able to reach with arms and grasp with hands
+ Must be able to push, pull
+ Must be able to crawl and crouch, at times, in confined tight spaces
+ Must be able to bend, stretch, squat, kneel
+ Must be able to climb and work at elevated heights
+ Exposure to moderate and at times high noise levels
+ Exposure to Biohazards and/or Chemicals
+ Exposure to outdoor elements
+ Be able to hear and respond to the spoken voice and to audible alarms
+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
**SMS/Text Communications**
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$32k-37k yearly est. 30d ago
Passenger Assistance Agent
G2 Secure Staff 4.6
Boston, MA job
Meet inbound and outbound flights to provide services with wheelchairs, aisle chairs and to passengers needing special assistance
QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred.
3. Must be 18 years of age or older.
4. Must have a reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to read, understand and carry out instructions in English.
4. Ability to work from verbal and written instructions.
5. Ability to communicate in English clearly and concisely verbally and in written form.
6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
7. Must be able to lift, carry and/or hold up to 75 lbs.
8. Must pass pre-employment and random drug test.
9. Must complete a criminal background check.
10. Must meet necessary requirements to obtain a security sensitive identification badge.
11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Actively participate in the Safety Management System (SMS)
2. Provide special assistance to passengers as requested.
3. Provide general information and directions to passengers.
4. Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal).
5. Check equipment thoroughly before use (wheels, locks, seats, back & footrests).
6. Lock wheels when assisting passengers in/out of courtesy chair.
7. Always use both hands when pushing courtesy chairs.
8. Always back chairs down inclines.
9. ALWAYS request assistance from another employee when transferring passenger from one chair to another (if passenger cannot transfer him/herself).
10. NEVER take a courtesy chair up/down a stairway or escalator.
11. Complete appropriate documentation in a timely manner.
12. Be neat and careful when handling other people's property, especially mobility aids and luggage.
13. Must be familiar with all Government/Client/Airport/Company regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
16. Attend meetings and in-services as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
19. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform other duties as requested.
23. Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
$36k-42k yearly est. 2d ago
Dispatcher/Pager
G2 Secure Staff 4.6
Boston, MA job
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
$38k-47k yearly est. 2d ago
Overnight Aircraft Cleaner - BOS Airport
Primeflight Aviation Services 4.5
Primeflight Aviation Services job in Boston, MA
**TAKE CLEANLINESS TO NEW HEIGHTS-BECOME AN AIRCRAFT CLEANER WITH US!** The Aircraft Cleaner ensures a clean, safe aircraft interior to support a comfortable environment for passengers and crew. **WHAT IT'S LIKE TO WORK AS AN AIRCRAFT CLEANER** + Clean, wash, and sanitize aircraft cabins including seats, seat pockets, tray tables, windows, lavatories and overhead compartments
+ Ensure galleys are stocked and organized in accordance with airline standards
+ Vacuum floors and clean carpets using designated equipment
+ Coordinate with team members and other airport staff to meet aircraft cleaning schedules
+ Must be willing to work with tight deadlines
+ Exemplify PrimeFlight customer service and safety standards
+ Perform any additional duties as assigned by management
**WHY WORK FOR PRIMEFLIGHT?**
+ Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more _(*part-time benefits may vary)_
+ We are committed to being a leading provider of commercial services within the aviation industry
+ Our teams focus on maintaining a positive working environment and treating all team members with respect
+ With more than 200 locations across the world, we offer opportunities for career progression
+ Enjoy a competitive pay scale
**QUALIFICATIONS**
+ 18 years of age or older
+ Eligible to work in the United States
+ Communicate effectively in English (reading, writing, speaking)
+ Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
+ Effectively communicate with colleagues and clients, both in-person and through electronic means
+ Pass a background check and drug screen
+ Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
+ Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:**
+ Ability to lift up to 70 pounds
+ Prolonged standing and walking in an indoor/outdoor environment as applicable
+ Must be able to reach with arms and grasp with hands
+ Must be able to push, pull
+ Must be able to crawl and crouch, at times, in confined tight spaces
+ Must be able to bend, stretch, squat, kneel
+ Must be able to climb and work at elevated heights
+ Exposure to moderate and at times high noise levels
+ Exposure to Biohazards and/or Chemicals
+ Exposure to outdoor elements
+ Be able to hear and respond to the spoken voice and to audible alarms
+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
**SMS/Text Communications**
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$30k-37k yearly est. 6d ago
Passenger Service Ramp Agent
G2 Secure Staff 4.6
Worcester, MA job
Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitorsticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors.
QUALIFICATIONS:
EDUCATION AND EXPERIENCE
High School diploma or equivalent.
Computer experience necessary.
Previous Customer Service experience preferred
Must be 18 years of age or older.
Must have a working telephone number for contact.
Must have reliable telephone and transportation.
PERSONAL AND PHYSICAL REQUIREMENTS:
Treat all information as confidential.
Possess the tact to deal with all levels of situations, client representatives, employees and the public.
Ability to communicate clearly and concisely in verbal and written communication.
Must be able to read, write, understand and carry out instructions in English.
Must be able to stand/walk in terminal area throughout the scheduled shift.
Must be able to consistently push, pull and lift 50 to 70 lbs.
Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards.
Must pass pre-employment and random drug tests.
Must complete a criminal background check.
Must meet necessary requirements to obtain a security sensitive identification badge.
Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
Greet passengers, clients and airline personnel in a courteous and professional manner.
Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents.
Provide general information to passengers, give directions and flight information.
Actively particpate in the company's safety management system (SMS)
Provide special services (courtesy chairs/bag carts) as required.
Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize.
Summon the security supervisor and refer difficult or uncooperative passengers to security.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
Attend meetings and inservices as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be in proper uniform or business attire as directed by company officials.
Identification badges must always be visible.
Adhere to company policies and procedures and participate in achievement of company objectives.
Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
Perform other duties as requested.
$27k-32k yearly est. 2d ago
Airport Fuel General Manager
Primeflight 4.5
Primeflight job in Boston, MA
PrimeFlight Aviation Services is looking for dedicated, energetic, quality and safety focused individual to join our ever-growing family! We have a job opportunity available for a General Manager located at the Boston Logan International Airport in Boston, MA. We offer internal promotion opportunities, and a competitive wage.
The General Manager reports to the Regional Vice President and oversees the operation of all commercial airline contract(s). This includes the primary responsibility for the following:
* Managing the day to day activities of the entire operation with direct oversight and responsibility for commercial aircraft fueling
* Prioritizing workplace safety with established metrics and Service Level Agreements
* Maintain financial performance of the location
* Excel at the operational performance of the location
* Focus on client relationships and contract retention
* Developing and implementing strategies, processes, and procedures that will effectively influence company profitability
* Achieving monthly performance metrics and all Service Level Agreements
* Identifying and securing new business opportunities
* Recruit, interview, train, and hire employees
* Be a positive role model to all personnel and the airport community
* Represent with the best intent the business priorities and professional posture of the PrimeFlight customer(s)
* Advise, consult and coordinate with the Regional Vice President, Corporate Controller, Corporate and Field Support Staff, Market Development Vice President and Directors, Vice President of Training and Quality Assurance, Clients and Vendors.
Responsibilities:
* Foster a safe working environment
* Hold employees accountable for the safety audit performance and all operational metrics
* Meet administrative requirements as established
Monitor and record operational and financial performance and report on a monthly and annual basis
* Work with Sales, Division Vice President and Controller to develop competitive bids for new business
* Coordinate new local account start-up
* Resolve promptly all service issues in problem areas to ensure contract retention
* Share the action plan and success factors with the customers
* Perform all necessary supervisory functions to effectively and efficiently manage assigned personnel.
Personnel duties include:
* Develop and maintain schedules to provide proper fueling coverage
* Maintain a qualified and appropriately trained staff
* Communicate areas of accountability and performance expectations to assigned personnel
* Determine standards of performance as a basis to review progress of personnel
* Recommend salary adjustments, transfers, promotions, and terminations with appropriate documentation
* Ensure proper training of assigned personnel
* Foster a safe, cooperative and harmonious working climate conducive to maximizing employee morale and productivity
* Lead in a pro-active, continuous improvement method
Additional Responsibilities:
* Adapt to, positively adopt and promote any changes in corporate policy and procedures
* Directing work, appraising performance, rewarding, documented counsel and coaching of employees, addressing complaints, and resolving problems
* Maintain and foster for success the working relationship with all the customers associated with the business unit
* Within the established airport's community, be the "face and advocate" for the PrimeFlight customer(s)
* Attend meetings, events on behalf of the PrimeFlight customer(s), displaying professionalism with customers best interest in mind at all times
* Meet or exceed all established Key Performance Indicators and Service Level Agreements
* Demonstrate regular, predictable attendance at the job location
* Exceed PrimeFlight customer service and safety standards
Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Operational and Financial acumen, Customer Service, Interpersonal, and Oral Communication.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Qualifications:
* 18 years of age or older
* Reliable transportation
* Valid State Driver's License with a verifiable safe vehicle operating record.
* Eligible to work in the United States
Education/Experience:
Preferred Commercial Airline Fueling experience. Associate's degree or higher. A high school diploma or equivalent may be substituted with four years of relevant experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating, and maintenance instructions, and procedure manuals in English. Ability to communicate effectively in English.
Math Ability:
Ability to understand and analyze financial operations, profit and loss statements, customer invoices, and other mathematical functions necessary to managing the airport operation.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.
Computer Skills:
Demonstrated proficiency in Word, Excel, Online Timekeeping and Outlook, sufficient to write letters, organize schedules, and perform other tasks related to payroll and operations.
Supervisory Responsibilities:
Direct and indirect supervision of all on-site PrimeFlight personnel.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but may become high at various times. The employee must be willing and able to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.
Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Stand and walk, able to hear and respond to the spoken voice and to audible alarms
generated by the airport and terminal environment
* Specific vision abilities required for this job include: 20/20 vision with or without corrective lenses
Our work culture is:
Detail and safety-oriented with quality-focused customer satisfaction.
Diversified with strong team collaboration.
Performance focused on positive results.
PrimeFlight Aviation Services is proud to be an Equal Opportunity Employer. All applicants and employees are considered, and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity, or expression, sexual orientation, national origin, ancestry, uniform service member, and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
* Compensation
The pay rate listed on this post, is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
$62k-127k yearly est. 26d ago
Exit Lane Agent
G2 Secure Staff 4.6
Boston, MA job
Control access to restricted areas. Do not allow any person to return to the secure side of airport.
MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older.
3. Must have a reliable telephone and transportation.
4. Must have HS diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 70 lbs.
5. Must have good hearing and vision.
6. May be exposed to occasional loud noise levels.
7. Must pass pre-employment and random drug test.
8. Must be able to read, write, understand and carry out instructions in English.
9. Must pass a pre-employment background check.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. May be required to work weekends, overnight shifts and holidays.
ESSENTIAL FUNCTIONS:
1. Prevent unauthorized individuals from gaining access to the guarded area.
2. Patrol area designated by client.
3. Ensure all persons/property entering and leaving he premises are properly authorized.
4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty.
5. Never leave post without being properly relieved.
6. Answer telephones in a polite and professional manner.
7. Be able to operate a computer and access systems (where applicable).
8. Complete reports in detail and in a timely manner.
9. Must be familiar with all Governmental/Client/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in courteous manner.
12. Utilize appropriate communications channels and maintain records, report and files as required.
13. Must be in proper uniform or business attire as directed by company officials.
14. Identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$32k-41k yearly est. 2d ago
Aircraft Cabin Service Lead
G2 Secure Staff 4.6
Boston, MA job
Responsible for overseeing and assisting in the comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. Responsible overseeing crew, responding to client and employee needs and addressing any issues with supervisor.
MINIMUM QUALIFICATIONS AT ENTRY:
A. EDUCATION AND EXPERIENCE
1. Previous cleaning or custodial experience preferred.
2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a valid driver's license.
5. HS diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Physical exam may be required to confirm above.
6. Must pass pre-employment and random drug test.
7. Must complete a criminal background check.
8. Must be able to read, write, understand and carry out instructions in English.
9. Must be able to verbally direct in English.
10. Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS).
11. 10-20% outside work.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must meet necessary requirements to obtain a security sensitive identification badge.
14. May be required to work weekends, overnight shifts and holidays.
15. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange.
2. Provision aircraft as directed with required ship supplies by aircraft type
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and inservices as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$35k-42k yearly est. 19d ago
Overnight Aircraft Cleaner - BOS Airport
Primeflight Aviation Services 4.5
Primeflight Aviation Services job in Boston, MA
TAKE CLEANLINESS TO NEW HEIGHTS-BECOME AN AIRCRAFT CLEANER WITH US!
The Aircraft Cleaner ensures a clean, safe aircraft interior to support a comfortable environment for passengers and crew.
WHAT IT'S LIKE TO WORK AS AN AIRCRAFT CLEANER
Clean, wash, and sanitize aircraft cabins including seats, seat pockets, tray tables, windows, lavatories and overhead compartments
Ensure galleys are stocked and organized in accordance with airline standards
Vacuum floors and clean carpets using designated equipment
Coordinate with team members and other airport staff to meet aircraft cleaning schedules
Must be willing to work with tight deadlines
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management
WHY WORK FOR PRIMEFLIGHT?
Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more
(*part-time benefits may vary)
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
Enjoy a competitive pay scale
QUALIFICATIONS
18 years of age or older
Eligible to work in the United States
Communicate effectively in English (reading, writing, speaking)
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
Must be able to reach with arms and grasp with hands
Must be able to push, pull
Must be able to crawl and crouch, at times, in confined tight spaces
Must be able to bend, stretch, squat, kneel
Must be able to climb and work at elevated heights
Exposure to moderate and at times high noise levels
Exposure to Biohazards and/or Chemicals
Exposure to outdoor elements
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proudâ¯to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
$30k-37k yearly est. 5d ago
Passenger Assistance Agent
G2 Secure Staff 4.6
Worcester, MA job
Meet inbound and outbound flights to provide services with wheelchairs, aisle chairs and to passengers needing special assistance QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred.
3. Must be 18 years of age or older.
4. Must have a reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to read, understand and carry out instructions in English.
4. Ability to work from verbal and written instructions.
5. Ability to communicate in English clearly and concisely verbally and in written form.
6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
7. Must be able to lift, carry and/or hold up to 75 lbs.
8. Must pass pre-employment and random drug test.
9. Must complete a criminal background check.
10. Must meet necessary requirements to obtain a security sensitive identification badge.
11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Actively participate in the Safety Management System (SMS)
2. Provide special assistance to passengers as requested.
3. Provide general information and directions to passengers.
4. Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal).
5. Check equipment thoroughly before use (wheels, locks, seats, back & footrests).
6. Lock wheels when assisting passengers in/out of courtesy chair.
7. Always use both hands when pushing courtesy chairs.
8. Always back chairs down inclines.
9. ALWAYS request assistance from another employee when transferring passenger from one chair to another (if passenger cannot transfer him/herself).
10. NEVER take a courtesy chair up/down a stairway or escalator.
11. Complete appropriate documentation in a timely manner.
12. Be neat and careful when handling other people's property, especially mobility aids and luggage.
13. Must be familiar with all Government/Client/Airport/Company regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
16. Attend meetings and in-services as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
19. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform other duties as requested.
23. Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
$36k-42k yearly est. 21d ago
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