Operations Manager jobs at PrimeFlight Aviation Services - 1851 jobs

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. Job Responsibilities: Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Maintain client contact routinely to meet or exceed expectations. Conduct periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations. Implement, promote and adhere to company policies and procedures. Interact with bridges committee to effectuate positive changes to policies, procedures and programs. Participate in location(s) labor and employee relations activities. Provide insight and information to support location(s) contract renewals. Create and present location(s) annual budget. Qualifications: Talent Requirements: College degree or equivalent business management experience. Fixed Route Transit Management experience required. Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of scheduling software. Must have labor/union(s) negations/expenses expertise. Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance. MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills. Additional duties/responsibilities based upon individual contract requirements. Salary range: $160k-205K/annually based on experience MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #AppCAST

Responsibilities: MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. Job Responsibilities: Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Maintain client contact routinely to meet or exceed expectations. Conduct periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations. Implement, promote and adhere to company policies and procedures. Interact with bridges committee to effectuate positive changes to policies, procedures and programs. Participate in location(s) labor and employee relations activities. Provide insight and information to support location(s) contract renewals. Create and present location(s) annual budget. Qualifications: Talent Requirements: College degree or equivalent business management experience. Transit Management experience required. Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software. Must have labor/union(s) negations/expenses expertise. Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance. MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills. Additional duties/responsibilities based upon individual contract requirements. Starting Salary Range: $175,000 - $197,000 During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential. MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #APPCAST

Greensburg, PA JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO's vision and the consistent, high-quality execution required across multiple offices. This is a unique opportunity to step into a role where operational excellence, people development, and culture-building are as important as performance outcomes. This individual will take ownership of creating the systems, structure, and leadership support necessary for sustainable scalability. With responsibility spanning multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development, the Director of Operations will shape the framework that enables the organization to grow intentionally and successfully. The ideal candidate is a builder-someone who thrives in a fast-growing, mission-driven environment and is energized by the opportunity to elevate processes, people, and performance across a thriving dental practice. Responsibilities Translate CEO directives into actionable plans and ensure alignment and execution across all locations. Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines. Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently. Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences. Standardize and optimize systems, policies, and procedures across locations. Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management. Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks. Develop clear career pathways and leadership pipelines to support organizational expansion. Build and nurture a culture of respect, accountability, and opportunity across the organization. Coordinate with marketing to execute growth campaigns aligned with CEO strategy. Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow). Oversee compliance for all locations, providers, and equipment. Manage accounts payable and budgets in collaboration with CEO. Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively. Report weekly scorecards and performance summaries to the CEO with recommended adjustments. Requirements Bachelors degree required, Masters degree preferred. 5-10+ years of multi-site operational leadership, preferably within dental environment. Demonstrated ability to translate executive vision into actionable operational plans. Proven success in building scalable systems, processes, and SOPs across multiple locations. Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management. Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards). Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers. Familiarity with compliance requirements within healthcare or similarly regulated industries. Background in managing accounts payable, budgeting, and working closely with executive teams. Salary Range 100-110k + variable compensation JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Salary: $65,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **Salary** : $65,000 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Multiple Shifts | Multiple Sites | Growth Opportunity Fairburn, GA | Palmetto, GA | Union City, GA - New Site Launching Soon! DP World is growing-and we're looking for Operations Managers who thrive in fast-paced logistics environments and want to lead teams through scale, complexity, and transformation. With multiple shifts, multiple sites, and a brand-new operation coming online, this is an opportunity to make a real impact while advancing your career with a global logistics leader. DP World offers a market-competitive compensation package and the opportunity to grow within a global, high-performing organization. We invest in our leaders and provide exposure to large-scale operations, innovation, and career mobility-locally and globally. Why DP World? Trade is the lifeblood of the global economy-and at DP World, we're transforming how the world moves goods. With 111,000+ employees, 159 nationalities, and operations in 77 countries, DP World is redefining supply chains through innovation, technology, and collaboration. Our family of businesses-including syncreon, Imperial, and P&O-works together to deliver smarter, faster, and more resilient logistics solutions. We are committed to: * Innovation and continuous improvement * Inclusion, diversity, and belonging * Empowering our people to reach their full potential At DP World, free minds and different perspectives change what's possible. About the Role How You'll Make an Impact As an Operations Manager, you will be responsible for driving daily operational excellence while leading high-performing teams across our Georgia facilities. * Lead the daily operations of a logistics facility, ensuring efficient scheduling, throughput, and on-time delivery to customers. * Serve as a key customer interface, coordinating schedules, managing expectations, and adjusting labor in real time to meet demand. * Execute contingency plans during disruptions, system issues, or emergencies; escalate appropriately and support root-cause and post-mortem analyses. * Monitor performance against KPIs and targets; implement corrective actions and escalate risks as needed. * Provide strong, visible leadership to Warehouse Managers and operational teams, enforcing company standards and modeling DP World values. * Identify improvement opportunities and support continuous improvement initiatives. * Perform additional duties as required to support business needs. What You Bring * Bachelor's degree in Business, Engineering, or a related field (preferred). * Progressive leadership experience in operations, plant, warehouse, or logistics management (automotive or logistics industry preferred). * Strong analytical skills with the ability to assess complex operational data and make sound decisions. * Excellent written and verbal communication skills, including the ability to present to senior leadership and customers. * Proven ability to manage ambiguity, solve problems, and lead through change. * Proficiency with standard business systems and tools (email, databases, spreadsheets, reporting, etc.). Physical Requirements Standing and Walking: Will need to stand for long periods of time, such as when packing items, or walk long distances, such as when picking items from different locations Postures: Bending, stooping, kneeling, crawling, and crouching. Lifting - Able to lift 20 to 50lbs repetitively throughout the curse of a shift without assistance (weight varies based on product). Clothing PPE: Ability to wear personal protective gear (which may include, but is not limited to, composite toe shoes, gloves, headwear, face masks, hearing protection, fall protection, high visibility clothing, and/or safety glasses) Vision: Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Environment: Work in a non-climate-controlled warehouse environment, with temperatures that can vary widely from extreme heat in the summer to extreme cold in the winter. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Logistics, Supply Chain Manager, Supply Chain, Operations Manager, Supply, Operations

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. Wage: $75,000 annually What You'll Do: Oversee Customer Operations Managers and other customer operations employees Manage daily customer operations, fleet availability, and revenue generation for the assigned function Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolve customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engage in effective communication plans focused on building employee engagement in order to achieve business results Conduct performance evaluations that are timely and constructive, where applicable Participate in the recruiting process, as required Provide management with various updates and indicators as requested Remain current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The **Senior Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. **What You'll Do:** + Oversee Customer Operations Managers and other customer operations employees + Manage daily customer operations, fleet availability, and revenue generation for the assigned function + Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engage in effective communication plans focused on building employee engagement in order to achieve business results + Conduct performance evaluations that are timely and constructive, where applicable + Participate in the recruiting process, as required + Provide management with various updates and indicators as requested + Remain current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. + Ability to drive process and organizational change. + Ability to motivate teams and keep a positive attitude in a fast-paced environment. + Ability to work under minimal supervision with a goal-oriented mindset. + Ability to see the big picture and leverage critical thinking and decision-making skills. + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability. **What You'll Get:** + The starting salary for this role is $75,000 annually, commensurate of experience. + Bonus: Eligible + Stock: Eligible + Stock Options: Eligible + Profit Sharing: Eligible + Bonus Plans: Eligible + Reimbursement for Travel Expenses (as applicable, per Company policy guidelines) + Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Up to 40% off the base rate of any standard Hertz Rental + Medical, Dental & Vision plan options + Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you) + Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. Wage: $75,000 annually What You'll Do: * Oversee Customer Operations Managers and other customer operations employees * Manage daily customer operations, fleet availability, and revenue generation for the assigned function * Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolve customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engage in effective communication plans focused on building employee engagement in order to achieve business results * Conduct performance evaluations that are timely and constructive, where applicable * Participate in the recruiting process, as required * Provide management with various updates and indicators as requested * Remain current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders across multiple functions and locations * Ability to influence * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. * Ability to drive process and organizational change. * Ability to motivate teams and keep a positive attitude in a fast-paced environment. * Ability to work under minimal supervision with a goal-oriented mindset. * Ability to see the big picture and leverage critical thinking and decision-making skills. * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability. What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Pay: $70,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + The starting salary for this role is $70,000 annually, commensurate of experience. + Bonus: Eligible + Stock: Eligible + Stock Options: Eligible + Profit Sharing: Eligible + Bonus Plans: Eligible + Reimbursement for Travel Expenses (as applicable, per Company policy guidelines) + Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Up to 40% off the base rate of any standard Hertz Rental + Medical, Dental & Vision plan options + Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you) + Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** POSITION SUMMARY Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. · Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. · Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. · Meets all client specified KPI's and complies with Quality system requirements. · Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. · Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. · Delivers results by leveraging the skills of the right people at the right time · Effectively keeps senior management and client representatives informed of critical issues that affect the operations · Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. · Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. · Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). · Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction. · Provides ongoing growth and development opportunities for team members · Supports adherence to Standard Operating Procedures (SOPs). · Conducts routine staff meetings to review daily/weekly work activities. Management Information Systems · Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. · Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. · Remains knowledgeable regarding changes in hardware and software technology. · Develops proficiency in client systems. Customer Management: · Manages high level customer service standards for all functions. · Assures that client accounts receive the required level of operational and administrative support. · Maintains appropriate contact with all functions and responds to requests when required. · Attends or leads meetings with key customers to discuss any customer issues. · Coordinates management of supplier/customer visits to the site. · Promotes a positive relationship with clients by providing excellent customer service. Budgeting/Financials: · Supports the development of an annual operating budget. · Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. · Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities · Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE). · Ensures team members are properly trained on any MHE. · Keeps informed of relevant new technology and make recommendations as applicable. Safety · Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. · Audits warehouse for compliance with safety, security, and quality principles and rules. · Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES · Work overtime as dictated by business whether mandatory or voluntary · Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES · Manages warehouse operations supervisors & support staff. Education & Experience · Must have a high school diploma or general education degree (GED). · Bachelor's degree is preferred · 7 years' experience working in a logistics/distribution/relevant environment. · 5 years' experience in a supervisory role · Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills · Proficient in Microsoft Office (Excel, Work, and Power Point) · Demonstrated proficiency in knowledge of applicable WMS systems Language Skills · English (reading, writing, verbal) · Proficiency in business communication at all levels Other · Strong attention to detail accuracy and accomplish job task in a timely manner · Good organizational and personnel skills · Good communication skills, written and oral · Good leadership, supervision, and planning skills · Able to work flexible schedules, including nights and weekends, as required by the operation · Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments. · Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PHYSICAL DEMANDS Occasionally · Handling/Fingering, Sitting Frequently · Bending Constantly · Walking and Standing Ability to Lift/Carry and Push/Pull · 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay is: $95,000 - $105,000 Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career. Read more at ***********

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** POSITION SUMMARY Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. * Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. * Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. * Meets all client specified KPI's and complies with Quality system requirements. * Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. * Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. * Delivers results by leveraging the skills of the right people at the right time * Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. * Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. * Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). * Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction. * Provides ongoing growth and development opportunities for team members * Supports adherence to Standard Operating Procedures (SOPs). * Conducts routine staff meetings to review daily/weekly work activities. Management Information Systems * Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. * Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. * Remains knowledgeable regarding changes in hardware and software technology. * Develops proficiency in client systems. Customer Management: * Manages high level customer service standards for all functions. * Assures that client accounts receive the required level of operational and administrative support. * Maintains appropriate contact with all functions and responds to requests when required. * Attends or leads meetings with key customers to discuss any customer issues. * Coordinates management of supplier/customer visits to the site. * Promotes a positive relationship with clients by providing excellent customer service. Budgeting/Financials: * Supports the development of an annual operating budget. * Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. * Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities * Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE). * Ensures team members are properly trained on any MHE. * Keeps informed of relevant new technology and make recommendations as applicable. Safety * Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. * Audits warehouse for compliance with safety, security, and quality principles and rules. * Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES * Work overtime as dictated by business whether mandatory or voluntary * Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES * Manages warehouse operations supervisors & support staff. Education & Experience * Must have a high school diploma or general education degree (GED). * Bachelor's degree is preferred * 7 years' experience working in a logistics/distribution/relevant environment. * 5 years' experience in a supervisory role * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills * Proficient in Microsoft Office (Excel, Work, and Power Point) * Demonstrated proficiency in knowledge of applicable WMS systems Language Skills * English (reading, writing, verbal) * Proficiency in business communication at all levels Other * Strong attention to detail accuracy and accomplish job task in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Able to work flexible schedules, including nights and weekends, as required by the operation * Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay is: $95,000 - $105,000 Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career. Read more at *********** open/close Print Share on Twitter Share on LinkedIn Send by email

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The Site Operations Manager plans, directs, coordinates and implements all distribution policies/procedures for the distribution operation at a dedicated site. In conjunction with these responsibilities, the leader will lead in accordance with Kenco's Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates. Functions * Lead activities of site personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling. * Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site. * Develop strong relationships with customer for the site to ensure continued success and satisfactory relationship with customer. * Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) and develop reports for the customer and leadership. * Responsible for supporting a healthy and effective "Lean Culture" participating in and leading 5S, Gemba walks, A3's, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer. May support other site implementations with the network. * Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning, flow through and financial information. * Acts as site purchase order gatekeeper to record, monitor, and control all site expenses in conjunction with network leaders. * May function as the sites HR administrator in partnership with network HR support. * Depending on functions of the customer/site; perform driver load planning/routing, common carrier utilization and monitors all DOT and hours of service compliance for drivers. * May perform necessary product inspections, functionality checks and other duties. Qualifications * Bachelor degree in a related field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested. * Minimum of 5 years of experience in warehouse/distribution or transportation management required. Prior leadership experience preferred. * Must have a solid transportation background and an understanding of efficient transportation principles. * Experience using warehouse, transportation, and inventory management systems preferred. * Advanced level technical skills utilizing MS Office (i.e. Excel, PowerPoint, Outlook, & Word). Competencies * Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. * Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. * Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. * Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. * Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives. * Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization. Travel Requirements * This position is expected to travel approximately 25% or less. * A passport is not required, but recommended. Disclosures * For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** * The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. * Per company policy, all internal job postings expire 14 days from the date they are posted. The approximate pay range for this job is: $87,170.00 - $130,870.00 Benefits offered: * Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical illness, hospital indemnity, accidental injury * Dental Insurance * Vision Insurance * Basic Life and Supplemental Life * Short Term and Long Term Disability * Paid Parental Leave * 401(k) * Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) * Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. ********************************************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************

Job Description Stampede Ventures, Inc., a company within the BSNC family is currently seeking a qualified Operations Manager for BOS, Facility O&M and Logistics Contracts. This is a large and growing industry for SVI, and we are looking for a motivated and experience OM to manage new contracts in addition to helping us secure new contracts. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Manage/Oversee multiple Government/DOD Base Operations Support and/or Facility Maintenance contracts Transition Contract startups and close outs Manage Direct reports (Project Managers, Quality Control managers, SSHO, etc.) for each contract Meet and communicate with government reps (Contracting Officers, COR's, Contract Specialists, etc.) as needed Manage Budgets and Performance Work Statement requirements Manage Large Procurements (Vehicles, Heavy equipment, etc.) during transition and throughout contract life Assist with Business Development needs (reviews, planning, site visits, etc.) To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications (applies to both this section and KSAO's) Bachelor's Degree with 2 years' experience and/or minimum 5+ years direct experience Top Secret Clearance (Poly) Facility Maintenance Experience Logistics Experience Proficient Computer Skills (Excel, Word, Power Point, etc.) Ability to Travel frequently Estimating Experience (RS Means, etc.) OSHA 30 Certification Knowledge, Skills, Abilities, and Other Characteristics Self-Motivated Good People Skills Works well under pressure Ability to make high level decisions Ability to hire and terminate employees Familiar with government contracts Preferred 10+ years' experience working BOS, Facility O&M or Logistics contracts Government/DOD contract experience Experience managing multiple high level/high dollar contracts Proficient Computer Skills Estimating Experience NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position does perform DOT “safety-sensitive” functions (as defined under 49 CFR Part 40) and is subject to all federal requirements related to Department of Transportation requirements for those performing, or on-call to perform, “safety-sensitive” functions. Employees must provide a valid Commercial Driver's License (CDL) and Medical Examiner's Certificate (MEC). This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES Hires and supervises direct reports. Terminates employees as needed/directed ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **Wage** : $58,000 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Wage: $58,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Perks & Discounts -Theme Park Tickets, Gym Discounts & more