General Manager - CMH Airport
Operations manager job at PrimeFlight Aviation Services
INTRODUCTION
Salary: $70,000/YRLY
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
Perks of the job:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential
WHY WORK FOR PRIMEFLIGHT?
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
Enjoy a competitive pay scale
ABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
GENERAL MANAGER AT PRIMEFLIGHT
The General Manager is pivotal in overseeing the airport's overall operations and management. This position involves strategic planning and coordination of various departments, including ground handling, passenger services, maintenance, and security, to ensure efficient and safe airport operations. You are responsible for liaising with airline partners, regulatory bodies, and government agencies, ensuring compliance with aviation regulations and standards. You will also focus on financial management, business development, and customer satisfaction to enhance the airport's reputation and profitability.
RESPONSIBILITIES
Oversee all operational aspects of the company, including ground handling, customer service, and maintenance
Develop and implement strategic plans to enhance operational efficiency and customer satisfaction
Manage and lead a diverse team of department heads and supervisors
Monitor operational performance against key performance indicators and objectives
Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration
Drive business growth through innovative service offerings and strategic partnerships
Oversee financial management, including budgeting, forecasting, and financial reporting
Ensure adherence to industry regulations and safety standards across all operations
Handle crisis management and emergency response planning
Foster a company culture focused on safety, quality service, and continuous improvement
Manage customer relations and address escalated customer service issues
Direct human resources activities, including recruitment, training, and performance management
Stay informed of industry trends, advancements, and competitive landscape
Represent the company in industry events, conferences, and public forums
Lead initiatives to enhance sustainability and environmental responsibility in operations
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management
QUALIFICATIONS
18 years of age or older
Eligible to work in the United States
3+ years of experience in airport or aviation management, including leadership roles
Pass a background check and drug screen
Strong understanding of aviation regulations, operational safety, and security protocols
Proven track record in strategic planning, financial management, and team leadership
Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook
Communicate effectively in English (reading, writing, speaking)
Must have a valid state-issued driver's license with an acceptable driving record
Ability to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessary
Effectively communicate with colleagues and clients, both in-person and through electronic means
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Must be flexible to work extended hours on occasion to support our field operations
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 25 pounds
Position is generally sedentary, sitting for long periods of time
Prolonged standing and walking in an indoor/outdoor environment as applicable
Exposure to moderate and at times high noise levels
Exposure to outdoor elements
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Retail Senior Store Manager
Scottsdale, AZ jobs
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Understand and model FedEx Office values to customers and team members
Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people
Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers
Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation
Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets
Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits
Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members
Share ideas and use Quality Improvement tools in order to improve the business
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Bachelor's Degree preferred
Minimum High School or GED
4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand and/or to move about the store to manage the daily operations
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Bachelor's Degree preferred
Minimum High School or GED
4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
ESSENTIAL FUNCTIONS:
Ability to stand and/or to move about the store to manage the daily operations
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Store Assistant Manager
Urban Honolulu, HI jobs
Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Evaluates the efficiency and productivity of team members in creating positive customer experiences
If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction
Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment
Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered
Provides training and development of team members on assigned shifts by monitoring goals and providing feedback
Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members
Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards
Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed
Oversees shipping related services and activities
Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives
Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls
Assists Store Manager in review and transmission of payroll and daily close out of POS
Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls
All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent education
1+ year of related experience, prior supervisory experience preferred
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent education
1+ year of related experience, prior supervisory experience preferred
ESSENTIAL FUNCTIONS:
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $21.75 - $26.68 / hr
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Director of Manufacturing Operations
Tacoma, WA jobs
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. To learn more about the company, visit us at: ***************************************************
Position Overview
The Director of Manufacturing Operations at Stella-Jones is responsible for leading and elevating the performance of three strategically focused manufacturing plants across Washington and Arizona. This leadership role is an opportunity to shape the future of our regional operations through innovation, collaboration, and operational excellence. As the driving force behind plant performance, you'll partner closely with Plant Managers to streamline processes, champion safety and quality, and align operations with the company's long-term goals. If you thrive in a fast-paced environment where strategic thinking meets hands-on execution, this is your opportunity to make a lasting mark.
This is a newly created leadership role and will be office-based in Tacoma at our regional office and manufacturing plant. Travel is expected to be up to 50%.
Primary Responsibilities
Lead with Strategy:
Craft and execute forward-thinking operational strategies that boost efficiency and productivity.
Align regional manufacturing goals with corporate objectives to ensure cohesive growth.
Drive Operational Excellence:
Oversee daily operations across three manufacturing sites, guiding Plant Managers to success.
Champion a safety-first culture where every individual feels genuinely cared for-not just through the absence of accidents, but through a shared commitment to protecting everyone who walks onto each plant site.
Ensure full compliance with safety, environmental, and quality standards.
Launch and sustain continuous improvement initiatives to reduce costs and enhance output.
Elevate Performance:
Monitor key performance indicators and implement corrective actions to meet and exceed targets.
Mentor and empower plant leaders to foster a culture of excellence and accountability.
Build Strong Partnerships:
Collaborate across departments to ensure seamless operations and shared success.
Cultivate strong relationships with suppliers, customers, and stakeholders.
Optimize Resources:
Manage staffing, materials, and budgets with precision and foresight.
Champion sustainable manufacturing practices that support long-term viability.
Key Qualifications
15+ years of experience in manufacturing, including 5+ years in a senior leadership role (e.g., Plant Manager, Multi-Plant Manager, Regional Plant Manager, etc)
Excellent understanding of core systems involved in wood treating systems (steam, vacuum, pressure, valves, pipes, etc), deep knowledge of environmental and safety regulations, proficiency in ERP systems and relevant digital tools.
Proven ability to drive a healthy safety culture, develop teams, inspire performance, and lead change.
Skilled in managing complex projects and juggling multiple priorities
Compensation & Employee Benefits:
As a Stella-Jones team member, you will have access to excellent benefits and incentives including:
Competitive compensation with a targeted annual base salary range from $133,000 to $167,000
Annual bonus / profit sharing program opportunity
401(k) savings plan with excellent Company match (150% on the first 4% deferred)
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Career advancement opportunities
Ability to purchase Company stock
Equal Opportunity Employer/Veterans/Disabled
Logistics Operations Manager
San Jose, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
Operations Manager
Columbus, OH jobs
Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
6:00pm to 6:00am - 3 days on 3 days off
(Including weekends and holidays)
Responsibilities will include but not be limited to:
Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
The ideal candidate should possess the following:
Experience in ramp operations, specific to the intermodal transportation industry
Willingness to work in varying weather condition
Bachelor's or Associate's degree (Preferred)
Effective oral and written communication skills
Strong computer skills, including knowledge of Microsoft Office
Logistics Operations Manager
Santa Rosa, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
Customs Operations Manager
Miami, FL jobs
Job Title: Customs Operations Manager
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation,
customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider
with operations in over 220 countries. Visit our career site on the web at *******************************************
As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-
effectiveness.
Key Responsibilities:
Oversee and streamline customs clearance activities, ensuring timely and compliant processing.
Train and implement policies and procedures that uphold our service standards.
Lead and develop a talented team, providing coaching and performance management.
Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity.
Collaborate on policy development to enhance our customs operations.
What We're Looking For:
Mandatory - Extensive knowledge of importing regulations and customs brokerage practices.
Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value.
Strong analytical and problem-solving skills.
Excellent communication skills-verbal, written, and interpersonal.
Proficiency in computer applications, including spreadsheets and databases.
Demonstrated leadership experience in coaching and developing staff.
Financial acumen, including budgeting experience.
A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role.
A Customs Brokerage License is required.
In-depth understanding of ACE and experience with US Customs regulations and PGAs.
Familiarity with Northern Border Customs Entries (Canada to USA).
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in
building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and
ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
#LI-RL2
Logistics Operations Manager
San Francisco, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
Director of Operations - Part 135
Anchorage, AK jobs
The Director of Operations (DO) is an essential leadership role required for the safe, compliant, and efficient functioning of a Part 135 Air Carrier. This position ensures that all operational activities are conducted in strict accordance with the company's General Operations Manual (GOM), Operations Specifications, and all applicable Federal Aviation Regulations (FARs). The DO must possess deep operational knowledge, strong leadership skills, and the ability to oversee both administrative and flight-related functions.
Primary Responsibilities
Regulatory & Operational Compliance
Serve as Director of Operations for Parts 133, 135, and 137.
Develop, maintain, revise, and distribute updates to the company General Operations Manual, policies, and procedures.
Submit GOM and OpSpecs revisions to the FAA for acceptance; distribute approved revisions to all required personnel.
Maintain current knowledge of all applicable FARs, FSIMS 8900 guidance, and industry best practices.
Ensure all commercial operations are conducted by properly trained, qualified, and current crewmembers, including route qualifications, currency requirements, and proficiency checks.
Oversee the recordkeeping requirements of FAR 135.63.
Ensure conformity with all Flight and Duty Time Limitations under Part 135.
Verify that all aircraft operated under the certificate comply with the Operations Specifications and relevant regulations.
Maintain Hazardous Materials Training Manual and Special Permits in accordance with federal standards.
Communicate regularly with the FAA Flight Standards District Office and the NTSB; file all required reports and documentation.
Operational Control & Coordination
Exercise Operational Control with a comprehensive understanding of crewmember qualifications, aircraft capability, contractual demands, and regulatory restrictions.
Coordinate closely with the Director of Maintenance to ensure all aircraft adhere to the company maintenance program.
Work collaboratively with the General Manager and Chief Pilot regarding flight scheduling and aircraft availability.
Assign duty schedules for pilots and ensure adequate staffing for all operational needs.
Safety & Quality Assurance
Support and enforce a robust Safety Management System (SMS) in partnership with the Director of Safety.
Participate in safety committee activities, incident review, risk mitigation, and policy development.
Training & Personnel
Oversee training conducted by the Chief Pilot, instructors, and Check Airmen.
Assist with pilot qualification, training, and checking.
Serve as a Check Airman in assigned airframes.
Conduct interviews, hire personnel, and perform employee evaluations.
Maintain positive, professional relationships with customers and business partners.
Business & Administrative Functions
Collaborate with leadership to create, evaluate, and submit bids and contracts.
Assist in adjusting aircraft rates, operational minimums, and financial models.
Work with management teams on the acquisition and sale of aircraft.
Support tourism-focused operations and contribute to strategies that enhance the guest experience.
Report directly to the Chief Executive Officer and execute tasks as assigned.
Expected to perform 10-20% flight duties, with the majority of the role focused on operational leadership and administration.
General Qualifications, Knowledge & Experience
Commercial helicopter pilot certificate required.
First or Second-Class FAA Medical certificate required.
Minimum 3 years of experience within the last 6 years as PIC under Part 135 or 121 operations.
Demonstrated knowledge of FARs, FSIMS 8900, SOPs, and industry best practices.
Minimum 4,000 hours total flight time (more preferred).
Experience in Robinson R-44 and/or R-66, and AS350/H125 aircraft.
Long-line experience (preferred but not required).
Experience with U.S. Forest Service operations or procedures (beneficial).
Strong mountain flying experience recommended.
OAS Carding (current or previous) preferred.
Skills & Competencies
Strong written, verbal, and interpersonal communication skills.
Effective leadership abilities with the capacity to guide diverse operational teams.
Proficient with Microsoft Office applications and aviation scheduling/operational software.
Strong analytical and problem-solving skills.
Ability to manage complex logistics in dynamic environments.
Exceptional customer service mindset.
Able to command respect and maintain authority while working closely with the Chief Pilot and training staff.
Comfortable drafting, implementing, and enforcing policy.
Additional Requirements
Valid driver's license with an acceptable driving record.
Ability to pass background and drug screening (Zero Tolerance drug policy).
Willingness to work evenings, weekends, and holidays as operational needs require.
Ability to travel as needed for operational support or training.
Some relocation assistance may be available.
Must be able to commute reliably to the primary operating base daily.
Logistics Operations Manager
Fremont, CA jobs
Role & Responsibilities:
Plan, monitor, direct, and assign workload to station staff.
Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly.
Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time.
Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented.
Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals.
Daily report monitoring validating that KPIs are being met including but not limited to:
Properly filing AES
On Time Billing
Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring.
Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers.
For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations.
Other duties as assigned by management.
Qualifications:
Bachelor's degree in related field.
Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required.
Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations.
DG, Hazmat, TSA Certification.
Knowledge of Incoterms.
Experience handling bonded freight and out-of-gauge or project cargo required.
A basic understanding of the fundamentals of warehouse and trucking operations required.
Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise.
Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
Must be self-motivated, customer-service oriented, and eager to ensure the success of the team.
Knowledge in Microsoft Office required, CW1 preferred.
Vice President of Operations
New York, NY jobs
YOUR ROLE
Accountable for fiscal and operational oversight, leadership, and management of our Luxury and Beauty vertical. This role is responsible for driving sales of diverse products and services in large markets to achieve growth and profitability goals. Ensures compliance with company policies, ISO standards, and all applicable regulatory guidelines, while modeling the organization's guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Regional Leadership: Oversee, lead, direct, and manage the fiscal and overall operations of a region to ensure growth and profitability goals and objectives are met.
Business Development: Responsible for business development, sales, marketing, and new account development to ensure maximimum revenue is generated to achieve profitablity goals and objectives.
Resource Planning: Plan and implement appropriate resources (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that exceed customer expectations.
Team Guidance: Provide the region operation's team with daily guidance, leadership, and overall support to the regional operations team on operational, communication, revenue enhancement, HR, procedures standardization, systems applications and process execution matters.
Goal Setting: Collaborate with the region management team to establish regional and local goals aligned with the business plan.
Policy Development: Develop and execute policies, plans, and programs to meet organizational needs.
Cross-Functional Collaboration: Work with sales, marketing, customer service, operations, IT, and corporate administration to ensure efficient operations.
Financial Oversight: Review and evaluate regional P&L performance, setting short-term goals to address budgetary shortfalls.
Continuous Improvement: Develop and implement continuous improvement methodologies in service, profit, and growth.
Customer Relations: Build and maintain customer relationships, ensuring high service and operational standards.
Sales Support: Assist region with sales presentations, customer bids, and promotion of company products and services.
Compliance: Ensure compliance with company policies, ISO standards, and all applicable regulatory laws and guidelines.
Talent Development: Oversee and manage the professional development and productivity of direct reports to ensure proper goals , training, professional development and projects standards are met.
Performance Management: Conduct annual performance reviews for direct reports and address employee performance issues promptly and directly in accordance with Company policy.
Technology Awareness: Keep abreast of emerging technology changes and innovations through formal and informal study, reading business and professional publications, networking and participation in professional organizations.
Other duties: Perform other duties as assigned.
WHAT ARE WE LOOKING FOR?
Minimum: 12+ years of relevant experience, 7+ years in supervisory/managerial roles.
Extensive knowledge of company products/services, third-party logistics, gateway operations, freight consolidation, and warehousing.
In-depth supply chain management experience (end-to-end); and multi-modal (ocean, air, TL and LTL).
Demonstrated success in sales and marketing strategy execution.
Knowledge of U.S. retail markets and carrier negotiations.
Preferred:
Bachelor's degree in Business, Transportation, Logistics, or related field preferred (or equivalent combination of education, work experience and completion of the LDP Program completion).
7+ years of industry experience.
Skills:
Ability to interpret business periodicals, journals, technical procedures, and regulations.
Strong report writing and business correspondence skills.
In-depth experience in financial management (P&L, balance sheet, forecasting, budgets).
Experience with SOPs, metrics, and regulatory compliance (domestic and international).
Intermediate proficiency in Microsoft Office and job-specific applications.
Effective communicator with diverse groups.
Proven leadership in managing directors, managers, and high-performance teams.
Project management proficiency, solution-driven strategy planning.
Experience in business planning, competitive analysis, and strategy development.
Collaborative management and motivational skills.
Excellent planning, time management, decision-making, and negotiation skills.
Ability to perform under pressure and handle stress appropriately.
Fluent in English (reading, writing, speaking). French or Italian fluency a plus.
Computer Skills
PC Literate
Proficiency in Microsoft Office, internet, web-based and job specific software applications.
TRAVEL REQUIREMENTS
40% or more domestic travel may be required for this position
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
Vice President Operations
Charlotte, NC jobs
CDP Solutions has been retained to identify a talented Vice President of Operations for a small private metal manufacturing company located in the greater Charlotte, North Carolina Market. The VP of Operations will have responsibility for a total of 60 people across two sites. The goal is to have the VP of Operations grow into the COO for the company and oversee 5 locations.
Candidate Qualifications
Plant or Operations Management experience
Budget Responsibility
Knowledge of Engineering, Maintenance, Quality and Planning
High level of integrity and professionalism
Ability to interact with plant floor employees and boardroom executives
Able to work within the United States
Compensation
Our client offers a base salary and targeted bonus. In addition, the client offers an excellent benefits package.
Salary: $150,000 - $170,000
Bonus: $30,000 - $42,000
Total Compensation: $180,000 - $212,000
Relocation Support: $5,000 - $10,000
Alloy, Aluminum, Brass, Bronze, Chrome, Copper, Foil, Gold, Iron, Lead, Magnesium, Nickel, Platinum, Steel, Stainless, Tin, Titanium, Zinc, Coiled, Rolled, Flat Rolled, Casting, Melting, Smelting, Ingot, Rolling, Extruding, Shapes, Sintering, Structural, ferrous, non-ferrous, bar, sheet, plate, rod, powder, powdered, clad, shot, tube, foundry, metallurgy, engineering, engineering, refractory
Operations Manager
Brentwood, NY jobs
Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team.
What we are looking for you to do:
Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics.
Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities.
Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development.
Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules.
Drive KPI improvement and savings
Maximize efficiency and effectiveness by identifying and addressing technical gaps
Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
The ideal candidate will have:
Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field.
7 years related work experience in the food manufacturing industry
5 years' experience in a supervisory role; or equivalent combination of education and experience.
What we will offer:
An attractive salary, bonus and benefits
An amazing opportunity to grow your career
If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.
Operations Manager
Victorville, CA jobs
The Operations Manager will lead and oversee all maintenance operations within our MRO facility. This role ensures that all maintenance, repair, and overhaul operations are executed safely, efficiently, and in full compliance with regulatory standards (FAA, EASA, etc.), OEM specifications, and internal quality systems. The Operations Manager will lead a multidisciplinary team of technicians and support staff, driving performance, safety culture, and continuous improvement across all maintenance functions. The ideal candidate will bring strong leadership, and technical expertise, with a commitment to safety, compliance, and operational excellence. This position reports to the Director of Maintenance (DOM).
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Direct and oversee all scheduled and unscheduled maintenance activities.
Develop and manage short- and long-term maintenance plans to optimize labor efficiency and minimize downtime.
Ensures that all company, manufacturer, customer and FAA requirements and specifications are applied and enforced.
Ensure timely execution of work packages, work orders, and return-to-service documentation.
Manages and supervises assigned personnel to ensure maximum motivation, efficiency, and discipline in accordance with ComAv Technical Services policies and Repair Station Manual.
Lead, mentor, and develop a team of maintenance technicians and support staff.
Ensures the proper use of all equipment with an understanding of all safety rules to ensure compliance. Mitigate, correct, and notify DOM of safety issues.
Ensures that all aircraft maintenance work, materials, and practices conform to FAA, customer, company, and manufacturers' standards of quality.
Oversees on-the-job training for Mechanics and leads under his/her Supervision to ensure compliance. Validates that only qualified Mechanics are assigned to the task being performed.
Ensure Leads complete work orders and paperwork in a timely manner, keep their work boards in order; Ensure that the daily turnover logs are maintained.
Interface with Material Planner / Scheduler to expedite materials required to accomplish scheduled and unscheduled maintenance.
Assumes other duties and responsibilities as assigned by the Director of Maintenance.
QUALIFICATION REQUIREMENTS
Experience - 5 years of commercial aviation leadership experience in Heavy Maintenance/C-Check, including aircraft and engine re-activation; transitional maintenance; aircraft modifications; including structural, electrical, avionics, and engine preservation. Strong knowledge of commercial aircraft systems, maintenance procedures, and documentation standards Understanding of FARs 43, 91, 121, 135, 145. Experience with aircraft Storage and Disassembly a plus.
Education - Operations Manager should at least have a high school diploma. A bachelor's degree or higher in a relevant field such as: aerospace, engineering, business management is preferred.
License/Certifications - This position requires an A&P Certification and minimum10 years of experience as an Airframe and Powerplant Mechanic working with large commercial aircraft or transports.
Safety Management - Proactively promote a safety-first culture by ensuring you and your team understand and comply with the proper use of equipment and all relevant safety rules and regulations.
Budgeting/Scheduling Experience - Must have at least 5-years of budgeting and scheduling experience and the ability to create execution strategies accordingly.
OTHER SKILLS AND ABILITIES (Competencies) the individual must possess:
Computer Skills - Must have a strong working knowledge of MS Office suite (Word, Excel, PowerPoint).
ERP Systems - Corridor Go or other Maintenance or ERP systems experience a plus.
Language & Communication Skills- Excellent written and verbal communication (English). Must be able to read, write and understand English. Fluency in a second language, particularly Spanish, is a plus.
Must subscribe to our company's Shared Values below:
Be Safe-Safety is our foundation, always put people first and maintain a healthy work life balance.
Be Honest-Be transparent, act with integrity and show trust and respect.
Be Accountable-Take ownership and initiative in all YOU do. Invest in our communities.
Be Respectful-Not one of US is as smart as all of US. Engage by listening, embrace diversity and appreciate each other's contributions.
Be Engaged-Be proactive not reactive. Provide your full attention in all that YOU do. Provide your ideas and help find solutions. Work smart, not just hard.
Be Driven-Pay for performance and promote for potential.
Knowledge of California employment laws preferred.
Experience with timekeeping systems (e.g., Paycom, ADP, Kronos), including timecard review, corrections, approvals, reporting, and compliance with wage and hour regulations, preferred.
Experience with performance management processes, including performance reviews, disciplinary actions, and employee development, preferred.
POSITION LOCATION:
There is no travel required for this position.
Work location - Victorville, CA.
NUMBER OF PEOPLE SUPERVISED (Under regular control)
Approximately 50. This position manages teams of Operations Leads and Technicians. This could change according to company business needs.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Ability to walk and stand for extended periods in hangar and ramp environments.
Regular use of hands and arms; ability to bend, stoop, climb, and reach overhead.
Must be able to lift, carry, push, or pull up to 50 pounds.
Visual acuity of at least 20/40 (corrected) and sufficient hearing to safely navigate a high-activity, noisy environment.
May be exposed to hazardous chemicals and moving equipment; use of personal protective equipment (PPE) may be required.
Work may occur in varying climate conditions, both indoors and outdoors.
Flexibility to work irregular hours, including nights, weekends, and holidays, as required.
Director of Operations
Greensburg, PA jobs
Greensburg, PA
JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO's vision and the consistent, high-quality execution required across multiple offices. This is a unique opportunity to step into a role where operational excellence, people development, and culture-building are as important as performance outcomes.
This individual will take ownership of creating the systems, structure, and leadership support necessary for sustainable scalability. With responsibility spanning multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development, the Director of Operations will shape the framework that enables the organization to grow intentionally and successfully. The ideal candidate is a builder-someone who thrives in a fast-growing, mission-driven environment and is energized by the opportunity to elevate processes, people, and performance across a thriving dental practice.
Responsibilities
Translate CEO directives into actionable plans and ensure alignment and execution across all locations.
Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines.
Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently.
Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences.
Standardize and optimize systems, policies, and procedures across locations.
Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management.
Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks.
Develop clear career pathways and leadership pipelines to support organizational expansion.
Build and nurture a culture of respect, accountability, and opportunity across the organization.
Coordinate with marketing to execute growth campaigns aligned with CEO strategy.
Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow).
Oversee compliance for all locations, providers, and equipment.
Manage accounts payable and budgets in collaboration with CEO.
Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively.
Report weekly scorecards and performance summaries to the CEO with recommended adjustments.
Requirements
Bachelors degree required, Masters degree preferred.
5-10+ years of multi-site operational leadership, preferably within dental environment.
Demonstrated ability to translate executive vision into actionable operational plans.
Proven success in building scalable systems, processes, and SOPs across multiple locations.
Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management.
Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards).
Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers.
Familiarity with compliance requirements within healthcare or similarly regulated industries.
Background in managing accounts payable, budgeting, and working closely with executive teams.
Salary Range
100-110k + variable compensation
JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
Operations Manager
Cleveland, OH jobs
EQI Specialty Products - Operations Manager
Reports To: VP, Specialty Products
Direct Reports: Sr. Operations Specialist (2), Logistics and Compliance Specialist, Warehouse Manager, Material Handler
Position Summary
The Operations Manager will lead the daily operations of EQI's Specialty Products Division in Cleveland, Ohio, overseeing customer service, order management, warehouse operations, and trade compliance. This leader will be responsible for building and optimizing processes that drive operational excellence and customer satisfaction, as well as managing a team of key professionals within the division to ensure high performance and accountability. The role will also provide oversight for an ERP implementation, collaborating cross-functionally with IT, finance, and supply chain teams.
Key Accountabilities
Oversee daily operations: customer service, order management, logistics, warehouse, fulfillment, and trade compliance.
Optimize efficiency and customer satisfaction throughout the order-to-ship process.
Lead process improvements and change management for ERP implementation.
Establish and refine SOPs to enhance workflow and data accuracy.
Supervise and mentor the order processing, inventory, and trade compliance team.
Coordinate with finance, IT, and supply chain to meet business objectives.
Manage vendor and customer relationships for high service standards.
Analyze performance metrics and drive continuous improvement using ERP and other methods.
Support strategic planning, budgeting, and project management for the division.
Qualifications
Bachelor's degree or equivalent experience in Business, Supply Chain, Operations Management, or a related field.
5+ years of experience in operations, manufacturing, logistics, or related fields.
Proven experience managing teams and driving operational excellence.
Strong understanding of business processes, warehousing operations, and trade compliance.
Experience supporting or leading relocation, consolidation, or large projects.
Demonstrated project management and change management skills.
Excellent analytical, communication, and leadership abilities.
Experience working cross-functionally in fast-paced, growing environments.
Preferred Candidate Expertise
Background in consulting, manufacturing operations, finance, or IT systems integration.
Knowledge of lean operations or process improvement methodologies.
Experience supporting or leading Enterprise Resource Planning (ERP) related projects
Familiarity with Enterprise Resource Planning (ERP) and warehouse management systems.
Strong Excel and project management skills.
Experience working in manufacturing, distribution, or reselling environments.
Experience with international trade and compliance, Federal Trade Zone being ideal.
Performance Metrics
Manage a team of 4 direct with 1 indirect report
On-time order fulfillment and shipment accuracy
Inventory accuracy and warehouse efficiency
Customer satisfaction and service-level performance
ERP implementation milestones delivered on time
Process improvements resulting in measurable operational gains
Team engagement and performance development
Prepare the operational aspects of the business for double digit growth
Director of Operations
Asheville, NC jobs
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The Director of Operations will report to the Vice President of Operations and is responsible for providing leadership in all aspects of the company's various commute alternative programs. The position will have at least 5 management direct reports and is responsible for total oversight of their respective programs from a strategic and support position. The Director will focus on people management and processes ensuring that their operations is running at the highest level. The Director will be required to travel throughout the market including some overnight travel 25% of the time.
Duties and Responsibilities:
Hire and train Program Managers (PM) in your region to meet WeDriveU standards and market demands.
Act as a liaison between the Corporate office and PMs
Review and approve monthly invoices for accounts and/or other full-time programs, if applicable
Provide functional leadership on projects, assuming overall responsibility for implementation success, and ongoing operations
Communicate operations status proactively to the company's senior leadership team.
Develop strong working relationships with both internal and external stakeholders.
Develop and lead direct reports and other operational support staff to perform at their highest level.
Train and hold managers accountable to company vision and mission.
Additional duties and responsibilities may apply.
Skills Required and Physical Demands:
Ability to travel locally and overnight as needed.
Excellent organization and time management/multi-tasking skills (comfortable in an ambiguous and fast-paced environment, operating at both strategic and tactical levels)
Excellent communication and interpersonal skills across multiple departments
Ability to create and deliver training presentations.
Knowledge of DOT (Department of Transportation) and OSHA (Occupational Safety and Health Administration) a bonus
Additional skills and physical demands may apply.
Education and Qualifications:
Hard Requirements:
5+ years of experience in an Operations based role with regional coverage and direct reports
Preferred Requirements:
Bachelor's degree
5 years' experience managing managers.
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Financial Health
Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits
Emotional Health
Employee Assistance Program (EAP)
Unlimited PTO
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
Operations Manager
Fayetteville, NC jobs
available
$55k-60k
Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day.
Manage and analyze labor cost of the facility to drive profits.
Hire and develop people through training and mentoring.
Establishes and maintains performance and productivity standards.
Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market.
Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing.
Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards.
Monitors the overnight operation by resolving any issues that arise in the workplace.
Provides daily feedback to management on the status of overall operations.
Benefits included:
401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing.
Impact on Other Positions, Products, & Services:
Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.
Education/Experience Preferred but not required:
2+ year's previous managerial experience in managing a Sort Operation preferred but not required.
Skills Required:
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail.
Computer Skills Preferred:
Microsoft Office
Typing efficiency
Operations Manager
Hardeeville, SC jobs
General Manager
This role is for an organized and driven individual interested in managing the overall sales, operational and financial functions. The position requires outstanding communication skills to plan, schedule and execute the completion of all work to the standards of the company.
Duties and Responsibilities
Oversee all aspects including sales, daily operations, management of drivers and other support personnel, truck and container maintenance, limited invoicing, marketing (including social media), safety and compliance.
Sales
Develop, grow and maintain a robust sales pipeline continually adding new customers, while nurturing existing customers
Daily Operations
Vendor and partner relationship building with landfills, tire, fleet maintenance and welding partners
Truck and container maintenance optimizing the longevity of the truck and container lifetimes
Ensure that credit cards are processed and invoices are paid
Driver and Support Personnel Management
Supervise, coordinate, and direct team including regular communication, dispatching, and human resources.
Hiring and firing of all direct reports.
Coach drivers to grow their capabilities and skills, both from a technical and customer relations perspective.
Marketing
Assist in the development of a local marketing platform to include social media and online advertising. Active involvement with local associations and sponsoring events.
Safety and Compliance
Ensure a safe working environment, complying with all local, state and federal regulations.
Continuing education and driving event review with drivers weekly.
Weekly review of standard operating procedures (SOP's) with drivers to ensure a safe working and operating environment.
Other Duties as assigned.
Requirements and Qualifications
Bachelor's degree combined with proven working experience.
Ability to plan and see the “big picture”.
Leadership and human resources management skills.
Excellent time and project management skills.
Ability to manage multiple objectives and timely execute.
Knowledge of computer software and technology.