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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Virginia, MN | $36,748 | $17.67 |
| 2 | Washington, DC | $35,746 | $17.19 |
| 3 | Rowe, MA | $35,301 | $16.97 |
| 4 | Islandia, NY | $34,478 | $16.58 |
| 5 | Arcadia, CA | $34,183 | $16.43 |
| 6 | Michigan City, ND | $33,681 | $16.19 |
| 7 | Detroit, MI | $32,556 | $15.65 |
| 8 | Indiana, PA | $32,410 | $15.58 |
| 9 | California, MD | $32,354 | $15.55 |
| 10 | Ione, OR | $32,256 | $15.51 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Care Consultant | $54,869 | $26 | - |
| 2 | Customer Account Executive | $45,841 | $22 | - |
| 3 | Customer Service Expert | $44,459 | $21 | - |
| 4 | Customer Retention Representative | $42,127 | $20 | - |
| 5 | Customer Service Professional | $40,396 | $19 | - |
| 6 | Customer Solutions Specialist | $40,288 | $19 | - |
| 7 | Customer Sales Specialist | $37,381 | $18 | - |
| 8 | Customer Care Coordinator | $35,655 | $17 | - |
| 9 | Customer Service Team Lead | $35,471 | $17 | - |
| 10 | Customer Care Senior Representative | $35,297 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Prudential Retirement Insurance And Annuity Co | $36,317 | $17 | - |
| 2 | MetLife | $36,194 | $17 | 46 |
| 3 | Freedom Equity Group | $36,006 | $17 | - |
| 4 | Union National Mortgage | $35,990 | $17 | - |
| 5 | Family First Life | $35,968 | $17 | - |
| 6 | First Financial Security | $35,951 | $17 | - |
| 7 | World Financial Group | $35,886 | $17 | - |
| 8 | Northwestern Mutual | $35,882 | $17 | 27 |
| 9 | Prudential Financial | $35,801 | $17 | - |
| 10 | PHP Agency | $35,729 | $17 | - |
| 11 | Legg Mason | $35,351 | $17 | - |
| 12 | The Vanguard Group | $35,185 | $17 | 18 |
| 13 | MassMutual | $35,046 | $17 | - |
| 14 | New York Life Insurance | $34,739 | $17 | 19 |
| 15 | Ameriprise Financial | $34,720 | $17 | 24 |
| 16 | Morgan Stanley | $34,350 | $17 | 250 |
| 17 | Raymond James Financial | $34,262 | $16 | 152 |
| 18 | Huntington National Bank | $34,146 | $16 | 91 |
| 19 | Citi | $33,243 | $16 | 16 |
| 20 | Primerica Financial Services - Georgetown, Tx | $33,185 | $16 | - |