Operations Manager
Primeritus Financial Services job in Nashville, TN
Primeritus Financial Services is a national provider of repossession management, remarketing, titled, and skip tracing services to the automotive finance industry in the United States and Puerto Rico. Primeritus provides clients with value-added, outsourced repossession management, skip tracing investigations, and remarketing services by leveraging a national network of certified agents and unique investigative techniques to quickly and reliably secure customers' collateral. Through effective leadership, service, and performance, Primeritus Financial Services offers the trifecta of repossession services: locate, recover, and remarket. Operations Manager The operations manager provides oversight and leadership of the daily performance of direct team members. This role will evaluate the team's performance in meeting client needs, making recommendations on how to improve productivity and efficiency, and ensure team members are delivering exceptional customer service and exceeding set goals. The Operations Manager will ensure their team provides a high level of customer service through coaching, training, and continuous improvement programs. This is an in-person, in-office role supporting operations functions in our Nashville, TN office.
Supervises and develops staff through coaching, training and performance management.
Manages client relations at operational level, ensuring client satisfaction and continued growth.
Assists in on-site client visits/audits as needed.
Manages and prioritizes large volumes of information; manages internal and external requests for information.
Improves upon a team environment with company goals and expectations.
Conducts interviews and participate in the candidate selection process, providing recommendations to management concerning staff and improvement of procedures.
Oversees performance management with staff through Action Plans and Coach and Counsels.
Provides guidance to line of business management to ensure compliance with all prescribed internal policies and regulatory practices.
Job Requirements
HS Diploma is required; Associate's or Bachelor's degree from an accredited college or university is preferred.
3-5+ years experience in vendor management with 3+ years experience in managing vendor performance.
Strong interpersonal, written, and verbal communication skills, along with a professional demeanor and presentation.
Must be comfortable working in a fast-paced and dynamic environment, and possess strong analytical, administrative, organizational, and time management skills.
Must be proficient in the use of office equipment with intermediate MS Office Suite skills.
Knowledge of state and federal rules and regulations pertaining to the Consumer Financial Protection Bureau (CFPB), Fair Debt Collections Practices Act (FDCPA), and the Gramm-Leach - Bliley Act (GLBA) is preferred.
The position is sedentary and requires sitting for long periods of time while working on a computer or using other office equipment. The employee must occasionally lift or move items up to 30+ pounds. Primeritus is an Equal Opportunity employer and all qualified applicants will receive consideration to employment without regard to race, color, religion, gender, pregnancy, sexual orientation, national origin, age, or protected veteran or disability status.
Assistant Store Manager
Knoxville, TN job
Your Opportunity
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer
Benefits & Perks*
· Paid on-the-job training and a comprehensive new hire program.
· Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
· Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
· Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
· Performance-based career advancement.
· Educational reimbursement program.
· Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
· Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
· Company-Sponsored Life and AD&D Insurance.
· Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
· Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
· Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
· Paid time off that grows with you, starting with 12 days in your first year.
· A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Functions
· Maximize customer success by offering financial services that fit their needs.
· Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
· Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
· Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
· Maintain customer information in the point of sale (POS) system with accuracy and integrity.
· Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
· Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
· Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
· Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
· Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
· Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
· Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
· Conduct additional tasks as directed by leadership.
· Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
· A high school diploma or equivalent.
· Minimum one year's experience in customer service, sales, or retail.
· At least 3 months of supervisory, key holder, or relevant leadership experience
· Excellent verbal and written communication skills.
· Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
· Must be at least 18 years of age (19 in Alabama).
· Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
· The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
· Management experience in retail, convenience store, grocery, finance, service, or related industries.
· Experience in check cashing, document verification, money order processing.
· Bilingual (English/Spanish) is a plus and may be required for certain locations.
· Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Workplace Awards and Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
CDL-A Owner Operator - 2yrs EXP Required - OTR - Ameri-Co Carriers
Greensboro, NC job
Looking to Partner with Owner Operators - Long Haul Freight.
Proud to be a 100% Owner Operator Fleet
CDL-A Owner Operators and Fleet Owners
Leasing to Ameri-Co Carriers is not just another job. Let us show you how your days with us will be the most successful ones!
Short and Long Runs covering East to West, North to South and Midwest Regions.
We have many options for our Regional and OTR Owner Operators to choose from - drive the routes you love when you partner with Ameri-Co!
Regional and Long Haul Opportunities:
Gross Pay for Regional Drivers BEFORE Deductions: $3,000-$4,000
Gross Pay for Long Haul Drivers BEFORE Deductions: $5,000-$6,000
Some Benefits of partnering with Ameri-Co include:
$4,000 Sign On Bonus
100% Owner Operator fleet
Financially sound company with steady work year-round
High retention rate
Several of our Drivers have been with us for more than 30 years
Ameri-Co's top two Owner Operators have surpassed 4 million miles with us, so the possibilities are endless!!
No forced dispatch
Flexible Schedules to fit your needs and lifestyle
Regional - Home every weekend
Long Haul - Average 8-10 days out (or longer - your choice!)
Rider passes available at no cost to you
Fleet Advance
Accident Plan
Discounts with major tire companies
All Tolls Paid
DOT Physicals paid
Fuel Cards (EFS fuel discount program)
PrePass
Qualcomm equipment provided at no cost ($25/month usage fee)
We Provide:
Competitive compensation package
Exceptional mileage rate paid on ALL miles, loaded and empty (PLUS Fuel Surcharge)
Weekly direct deposit settlements
Safe driving awards and incentives
Quarterly Safety Bonuses
Referral Bonuses
Insurance and Plates:
Ameri-Co joined the Independent Truckers Group as an option to obtain affordable Health Care Benefits
Convenient settlement deductions offered to assist with your vehicle-related insurance purchases
Base Plate Incentive Program (We pay up front)
Ameri-Co believes in maintaining a small company atmosphere and strives to provide the best working conditions and a profitable compensation program.
Qualifications:
Must own semitruck
Must be willing to run under Ameri-Co authority
Minimum 23 years of age
At least two (2) full years of verifiable interstate driving in the past three (3) years
Your truck must be EROD compatible; 2000 build date or newer
Driving experience needs to be with the type of equipment you will be operating
Flatbed Cargo Securement and Tarping experience, if operating Flatbeds
As a wholly owned subsidiary of Minerals Technologies Inc., Ameri-Co Carriers is a leading truckload carrier headquartered in Scottsbluff, NE. Ameri-Co not only recognizes our Owner Operators, but we also show our appreciation to our partners every single day. Our freight is consistent, our lanes are more desirable, and we strive to dispatch trucks that meet your comfort level while providing the right amount of weekly miles you request.
Ameri-Co Carriers is a 100% Owner Operator company. We pride ourselves in partnering with Owner Operators because they have an impressive reputation for safety and reliability.
L2 Desktop Support Engineer
Jackson, TN job
Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe
Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates
Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities:
Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
Physically fit to walk through large areas
Ability to work after hours and weekends if necessary or required by the customer.
Knowledge of using ServiceNow as the ticketing tool.
Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
Analyze, resolve, respond to, and document end user inquiries.
Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
Troubleshoot Operating System issue. Connection issues with LAN/WAN.
Update tickets with accurate and timely records of work performed, and resolution details
Maintain and contribute to a knowledge base.
Coordinate hardware warranty repair.
Perform inventory management activities as required in coordination with asset management and other corporate groups.
Escalate to 3rd party vendors when necessary
Responsible for raising and coordinating problem management issues
Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
Primary responsibility to manage End User related incidents and requests.
Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $50,000 - $60,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Interested candidates share your resume ****************************
Project Specialist (focus on Help Desk activities)
Raleigh, NC job
Thank you for stopping by to take a look at the Project Specialist (focused on Help Desk tasks) role I posted here on LinkedIN, I appreciate it quite a bit. Allow me to introduce myself a bit before we dive in. My name is Tom Welke. I am Partner & VP here at RSM Solutions Inc. I have been recruiting technical talent for a long long time (did I say long time...yep) and been in the tech sector since the 1990s. The reason I mention this is that I learned, a long time ago in a galaxy far far away, that looking for work is not really all that fun...so, if I can make it easier, less taxing and even - perhaps - a tad entertaining, I will do that. So, in this , you will not see a bot writing it...you will not see the random 30 bullet point list of a zillion 'gotta haves'. Instead, just a real live human sharing what this client really needs. So, I hope you enjoy it... Here we go....
As with just about every role I work on, social fit is just about as important as technical fit. I know this particular client very well. The hiring manager is one of my closest friends and we have been buds for many many years. The hiring manager for this role is very focused on EQ for this role. So, here are some of those 'soft skills' characteristics we are seeking:
This is an organization where you will never hear someone say 'this is not my job'. Everyone really does work together here. So, if you are the kind of person that likes to jump in and help, even though it might not be in the 'official' job description, you are the right kind of person for this role.
Sometimes, we all come across 'that guy'...we all know 'that guy'. The one who thinks that they are the smartest person in the room, has an ego the size of Montana, and - while incredibly smart - is a pain to work with. We are not seeking 'that guy'. Rather, we are seeking someone who knows what they are doing, likes to share their knowledge, and likes to learn.
This role is permanent and fully benefitted.
It is being done onsite in Raleigh North Carolina (we are really only seeking candidates local to Raleigh or are within driving distance to Raleigh).
I can only work with US Citizens or Green Card Holders for this role. Unfortunately, I cannot work with H1, OPT, EAD, F1, H4, or STEM Visa Holders for this role. So, in other words, if you are not a US Citizen or Green Card Holder, I wont be able to work with you.
Hours for this role will be from 9am to 6pm
Here is what you will be doing.
This role is part Project Coordination and Part Tier 1 Help Desk. From a Project Coordination standpoint, you will be working with this client with regards to tracking milestones and tracking billing, primarily for telecom expenditures. From a Help Desk standpoint, you will be - primarilly - a Tier 1 1/2 support individual. The user group total is roughly 600 people. There are 13 other people in IT for this firm and 2 other Help Desk people (you would be the 3rd member of this team). You will be working, primarily, with cell phone support and solid help desk / break fix issues with laptops and so on. So, if you have SOTI experience, that would be great...but that SOTI experience isn't monumentally critical to have.
Here are some of the main responsibilities:
Troubleshoot and resolve complex technical problems independently or in collaboration with senior staff.
Escalate unresolved issues appropriately and follow through to resolution.
Install, modify, and make minor repairs to personal computer hardware and software systems.
Administer mobile device management (MDM) platforms and ensure compliance with company policies.
Track and manage IT assets including laptops, desktops, peripherals, and mobile devices.
Maintain inventory records and assist in lifecycle management of IT equipment.
Support basic network and systems administration tasks, including Active Directory, network shares, and device connectivity.
Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
Load appropriate software packages such as operating systems, networking components, and office applications.
Here are the requirements for this one:
Bachelor's degree in IT, business, or related field preferred; equivalent experience accepted.
3+ years of experience in IT support or help desk roles.
That IT Support experience should include Windows OS, Office 365, and networking fundamentals.
Experience with MDM platforms (e.g., Intune, JAMF) and asset tracking tools.
Office Manager
Charlotte, NC job
The Office Manager assists with the management of daily logistics and activities, administrative tasks, and social media/marketing management. The Office Manager's responsibilities include assisting with human resource operations, organizing company events, maintaining facilities, and ensuring successful day to day operations of the business.
Job Responsibilities:
Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
Manage office supplies and the maintenance of office equipment.
Resolve problems in operational processes in a timely manner.
Manage internal and external business partnerships.
Plan and organize events and engagement activities.
Prepare and maintain operations documents and reports.
Create job postings and send recruitment emails.
Manage candidate interviews, schedule with HR.
Maintain social media and professional networks for operations.
Create, manage, and post regular content and messaging for social media channels.
Qualifications And Skills
High school diploma/GED or equivalent; Bachelor's degree, preferred.
Experience in office management or an administrative role.
Previous social media/marketing experience, highly preferred.
Excellent organizational, prioritization, and time management skills.
Proficiency in Microsoft Office.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
About Us:
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! ********************************************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
MuleSoft Developer
Charlotte, NC job
MuleSoft
10 years of overall experience Experienced MuleSoft integration developer 3-5 years.
Experience building and consuming web services (REST, SOAP) 3-5 years
Experience working with MuleSoft API manager 3-5 years
Experience with Java, Groovy, JavaScript 3-5 years
Experience with MulSoft Anypoint Platform Components (Transformer, Message Enricher, Choice Router, Scatter Gather, Database, Connector, File Connector, HTTP Connector, Web Service Consumer, For Each, Batch Component, Active MQ VM Queue) 3-5 years
Experience with API tool kit 3-5 years
Experience working with JSON 3-5 years
Experience working with XML 3-5 years
Experience working with flat files 3-5 years Worked with Mule ESB 4Experience in MuleESB development, with strong REST and SOAP web services and use of different MULE CONNECTORS
Experience in developing Mule flows in Anypoint studio
Experience of working with Mulesoft components, workflow, and patterns, and how to configure them
Architectural, detailed Design and enterprise business experience within Mule ESBSome experience in integrating Mulesoft with Salesforce Marketing cloud and ERP applications
Proven industry experience with focused integration experience
Frame and implement best practices related to Mule ESBKnowledge on administrative aspects of Mule ESBHave specific knowledge of Mule CloudHub (v3.x or 4.X) Experience in Core Java, Messaging(JMS), Web API SOAP, REST and authentication methods such as OAuth and SAML
Knowledge on JEE technologies, SpringHibernate Frameworks would be a plus
Hands-on experience with tools such as GitHub, and Maven
Thorough demonstrable understanding of cloud architecture for enterprise applications
Excellent verbal and written communications skills as well as a winning team attitude and strong people skills.
Interested candidates please do share me your updated resume to *******************
Benefits Advisor (Mid-Level) - Health & Wellness
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Program and vendor management for the vision and dental plans.
Subject matter expert for the wellness and fitness reimbursement programs.
Oversee family building program.
Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings.
Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually.
Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services.
Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers.
Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions.
Assists with raised issues on benefit programs.
Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy.
Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants.
Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs.
Evaluates the efficiency and impact of changes for benefits programs and initiatives.
Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings.
Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations.
Assists with benefit projects and initiatives and serves on cross functional teams.
Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives.
Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources.
Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations.
Experience leading and/or running projects/programs.
Working knowledge of data analysis tools and techniques.
Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.
Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.
Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.
Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector of Compliance- Data Privacy
Charlotte, NC job
Profile & Responsibilities:
The Director provides leadership and direction to various compliance units to ensure the company maintains its compliance with all applicable laws and best practices
The Director will provide professional legal services on behalf of the company.
Provides strategic, proactive, and interpretive guidance to leadership on changing governmental and legal requirements.
Provides expert legal guidance for key compliance strategies, new products and initiatives.
The Director leads the Company's compliance with Paymentus' standards, including but not limited to compliance risk assessments, policy management, and regulatory change management, including but not limited to monitoring, evaluating, and communicating changes in regulations that affect the Company's operations
The position will report to executive management, and advise on corporate risk posture.
The Director will assist the Chief Information Security Officer on InfoSec matters, including the use of AI and related risks.
The position will require excellent client facing skills and routinely interface with clients
The Director will act as an independent review and evaluation body to ensure that regulatory compliance issues and concerns within the organization are being appropriately evaluated, investigated and resolved.
In addition to identifying, policies and procedures for improving compliance and reducing risk, The Director will also recommend and implement business policies and procedures to ensure compliance with contractual requirements, as well as federal and state laws.
The role will also work with other Paymentus business unit leaders to develop an effective culture of compliance, training program, including appropriate introductory training for new employees as well as ongoing training for all associates and managers.
The role will include contract review and negotiation related to compliance from time to time.
Develop, and implement and maintain global standards, policies, and processes for privacy and data protection.
Conduct data privacy impact assessments and ensure the implementation of appropriate privacy safeguards
Review new products, services, and features, as well as any uses of consumer data to ensure compliance with relevant privacy and data protection laws.
The role will have a working knowledge of the licensing requirements and acquisition process related to payment processing
Qualifications
Experience Creating and Refining InternalCompliance Policies and Procedures and a Strategy for Implementing the Policies throughout the Organization (i.e. Compliance Training Program)
Working knowledge of “Payments Compliance”; NACHA Regulations, Card Association Rules, PCI, Regulation E BSA, PatriotAct, OFAC and MSB Licensing
Experience with domestic and international privacy laws (CCPA, GDPR etc.)
Ability to implement and administer an effective KYC/AML/Fraud Program
Expertise in Risk Management and Building Risk Matrices
Minimum 7 years legal counsel experience relevant to the role
College graduate and law degree required
Juris Doctorate from an ABA accredited law school
Admission in good standing in a State Bar;
Additional Skills/Knowledge:
Relentless Focus on the customer;sense of urgencyand flexible to changing circumstances and customer needs.
Strong interpersonal and negotiation skills;must possess a high level of teamworkskills
Ability to accurately gather, analyze and interpret data, define problems, and provide solutions
Leader and Mentor varying skill sets and experience levels.
Strong Negotiator with the abilityto set boundaries
Excellent Communication Skills,both written and oral.
Quality and ExecutionFocused.
High sense of Accountability and Ownership.
Ability to make decision with limited knowledge, direction, or data.
EEO Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.
An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.
Windchill Sr. Developer
Greensboro, NC job
Must Have Technical/Functional Skills:
Strong knowledge of Windchill architecture and PLM processes
Design, develop, and implement PTC Windchill PLM solutions.
Customization and configuration of Windchill PLM software to meet business requirements.
Integrate Windchill PLM with other enterprise systems and applications using ESI/ERP Connector.
Provide technical support and troubleshooting for Windchill PLM solutions.
CAD Integration support and User support activities
Upgrade and maintenance of Windchill PLM systems.
Knowledge in migration activities like PTC WBM or third-party tools.
Familiarity with database management and SQL - Oracle/PostgreSQL
System/Business Administration in Windows platform.
Roles & Responsibilities:
Work closely with the customer on maintenance of PLM Windchill, along with leading the integration initiative for the ERP rollout project.
Salary Range: $94,000-$130,000 a year
#LI-CM2
Risk and Compliance Advisor II - Data and Innovation
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a motivated and forward-thinking Risk and Compliance Advisor II to join our team and play a key role in navigating the evolving landscape of AI and Generative AI (GenAI). This position requires a proactive individual with a foundational understanding of Second Line of Defense (SLOD) risk and compliance principles specific to AI/GenAI initiatives in the Financial Services and Insurance sectors.
The ideal candidate will demonstrate AI Technology Exposure, with at least two years of hands-on experience using AI tools or understanding their application in business transformation, and a Data Risk Foundation of two or more years in data risk management, including data security and privacy principles. You should possess Technology Risk Skill, showing an ability to work with new technologies, identify risks, and articulate requirements. Familiarity with leading AI/GenAI platforms (e.g., LLMs, APIs) and a strong background or aptitude in data science/risk are highly valued. Furthermore, an AI Policy Awareness and the ability to discuss potential AI applications and their associated risks. If you are eager to apply your risk and compliance expertise to ground breaking AI technologies, we encourage you to apply.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Partners with key team members in the business to identify, assess, aggregate and document operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, laws, regulations, and third-party operations using maturing knowledge.
Applies maturing knowledge of the business, its products, and processes, to identify, work, and raise operational risk and compliance issues.
Supports and contributes to the implementation of new risk and compliance policies, practices, and solutions to ensure multidisciplinary understanding and management of operational and compliance risks according to industry standard process.
Gathers information, analyzes data trends, and produces analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.
Supports processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.
Contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk.
Supports processes to measure, monitor, and report on operational and compliance risks.
What you have:
Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
2 years experience in the financial services or insurance industry or specialized technical fields directly related to the role.
Knowledge of risk and/or compliance management principles, tools, and applicable systems
Awareness and ability to apply risk and compliance laws, regulations, and regulatory expectations.
Ability to work with internal and external partners in a highly collaborative environment.
Critical thinking and knowledge of data analysis tools and techniques.
Experience identifying potential concerns and recommending effective solutions.
Knowledge of Microsoft Office products including Excel and PowerPoint.
What sets you apart:
AI/GenAI Risk & Compliance Understanding: Foundational understanding of Second Line of Defense (SLOD) risk and compliance principles as they apply to Artificial Intelligence (AI) and Generative AI (GenAI) initiatives within the Financial Services and/or Insurance sectors.
Familiarity with AI Technologies: Exposure to leading AI/GenAI vendor platforms and concepts (e.g., Large Language Models (LLMs), APIs), with the ability to discuss their potential applications and associated risks.
Technology Risk Acumen: Ability to work with new technologies, proactively identify associated risks, and articulate associated requirements.
Data Risk Foundation: Two or more years of experience in data risk management, including an understanding of data security principles such as encryption, data privacy compliance, and data lineage and quality.
AI Technology Exposure: Two or more years of exposure to AI technologies, whether through direct use of AI tools, understanding of their application in business transformation, or foundational knowledge of machine learning or Large Language Models (LLMs).
Data Science/Risk Proficiency: A strong background or aptitude in data science principles or data risk management.
AI Policy Awareness: Familiarity with AI policies, standards, and/or frameworks and understanding their importance in governing AI use.
Compensation range: The salary range for this position is: $63,590 - $121,530.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyPrivate Credit Investment Analyst
Charlotte, NC job
As part of the Originations team, the Private Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space as well as assessing the underlying collateral of the project. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio.
Responsibilities:
Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants.
Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience.
Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite.
Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies.
Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements.
Maintain accurate and organized records of credit decisions and supporting documentation.
Stay informed of changes in regulations and best practices within the residential lending space.
Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions.
Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes.
Qualifications
Bachelor's degree in Finance, Business, Economics, or a related field.
3-5 years of experience in private real estate lending in underwriting, credit analysis or elated experience.
Strong analytical skills with the ability to interpret financial data and assess risk.
Knowledge of residential real estate markets and investment principles.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
Desktop and Mobility Support
Concord, NC job
Must Have Technical/Functional Skills
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,
Roles & Responsibilities
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
• Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-Virus/Skype etc.
• Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions.
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience.
Report on Workstation image deployments and patch compliance metrics
Salary Range: $60,000 $70,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Director of Compliance AML
Charlotte, NC job
About Financial Crimes Compliance
In Financial Crimes Compliance (FCC), you will play the lead role in identifying potentially suspicious activity, protecting vulnerable individuals, and safeguarding the integrity of the financial system. FCC is being enhanced with a new Compliance Director role to coordinate day-to-day implementation of the Company's financial crime prevention efforts, including execution of the Company's Anti-Money Laundering (AML), Sanctions, Anti-Corruption and Anti-Fraud Compliance programs.
If you are passionate about financial crimes prevention, seeking a rewarding and dynamic career, and focused on making a difference, join us to lead our FCC function as part of the Legal and Compliance Team's efforts to enhance and implement new processes and tools, and further develop compliance policies and procedures, governance, and oversight.
Key Responsibilities
The FCC function is responsible for evaluating client relationships that pose the financial crimes risk, while also serving as a check and challenge over the first line's execution of enhanced due diligence. As the Compliance Director leading the FCC function, you will:
Develop and implement Anti-Money Laundering, Sanctions, Anti-Corruption and Anti-Fraud Compliance programs and procedures for U.S. and Canada compliance
Work closely with the Head(s) of Legal and Compliance in executing against multiple workstreams to mitigate relevant AML, sanctions, bribery and fraud risks
Partner with business leaders and systems developers to design streamlined programs for various products.
Provides training and guidance on policy and procedures to various stakeholders
Implement and run all systems used for KYC/CIP, due diligence, transaction monitoring and investigations
Develop a monitoring and testing program for all first-line financial crimes compliance activities
Prepare financial crime and fraud metrics and reporting for management by collecting and analyzing information
Review enhanced due diligence for both new and existing higher risk clients including analyzing corporate structures and other documentation as necessary
Analyze and escalate financial crimes negative news as necessary
Determine and provide guidance on the appropriate client risk ranking
Review of client accounts for potential matches to designated sanctions targets and prohibited persons lists
Engage various third-party and internal databases to assist with due diligence searches as needed
Manage the build out of a small team of financial crimes professionals.
Manage outsourced audits for FCC related areas.
Manage the sponsor/partner bank contractual relationships as they related to FCC (BSA/AML) requirements.
Qualifications
What We're Looking for in You:
The successful candidate should have a minimum of 5-7 years of experience in addressing financial crime and fraud risk and have a deep understanding of the AML, Sanctions, and Bribery laws and regulations.
The candidate will need experience in drafting policies and procedures, conducting investigations, performing risk assessments, testing, and monitoring, third-party risk management, data analysis, and metrics reporting.
Experience building FCC related programs.
Experience working with payments or other financial services firms would be an advantage, but not essential.
Bachelor's degree or equivalent military experience
Strong analytical skills
Excellent written and verbal communications skills, attention to detail and strong time management skills
Ability to interact in a mature and professional manner with a variety of individuals
Demonstrates initiative, good judgement, and can adhere to deadlines.
Ability to interact with business unit personnel and be willing to receive and apply feedback on work product from leaders
Excellent communication and business partnership skills.
Teamwork skills - the candidate must be flexible in their work style and be able to work appropriately with stakeholders and colleagues at all levels and across multiple time zones.
Degree in Business, Law, or professional experience and CAMS certification preferred.
If not, currently CAMS certified, agree to obtain CAMS certification within first 15 months of employment
EEO Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.
An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.
Associate Accountant
Primeritus Financial Services job in Nashville, TN
Primeritus Financial Services is a national provider of repossession management, remarketing, titled, and skip tracing services to the automotive finance industry in the United States and Puerto Rico. Primeritus provides clients with value-added, outsourced repossession management, skip tracing investigations, and remarketing services by leveraging a national network of certified agents and unique investigative techniques to quickly and reliably secure customers' collateral. Through effective leadership, service, and performance, Primeritus Financial Services offers the trifecta of repossession services: locate, recover, and remarket. Associate Accountant This position is responsible for performing accounting functions (cash app and AR/AP) by providing quality service to clients and vendors through accurate financial information. Assist with the interpretation, revision, and implementation of accounting procedures along with analyzing and resolving accounting procedural issues. Will properly manage accounting functions in accordance with corporate accounting practices and generally accepted accounting principles. This is a hybrid role, working from our Nashville, TN office. • Review, approve, and process AR transactions including incoming checks, ACH, or wire transfers; analyzes and resolves any AR issues as needed. • Reconciles cash/bank and other general ledger accounts with various ledgers and supporting documents and performs other month-end closing responsibilities. • Assists with maintaining schedules and reconciliations of various AP/AR accounts. • Continually search for improved methods of tracking, controlling and reporting financial information • Collaborates with the accounting team in preparation of annual audits. • Manage special projects as requested by Senior Management. • Perform other duties as directed by Manager. Job Requirements • Associate or Bachelor's degree in Accounting or related field preferred. • 2-3 years of hands-on accounting experience, utilizing NetSuite preferred. • Proficient in MS Office suite; Advanced Excel skills (pivots, lookups, macros) • Excellent organizational skills, ability to multi-task in a fast paced and deadline driven environment. • Strong technical and analytical skills • Knowledge of / experience with state and federal rules and regulations pertaining to the Consumer Financial Protection Bureau (CFPB), Fair Debt Collections Practices Act (FDCPA), and the Gramm-Leach - Bliley Act (GLBA) preferred. Employees will be hybrid role, working from our Nashville, TN office. The position is sedentary and requires sitting for long periods of time while working on a computer or using other office equipment. The employee must occasionally lift or move items up to 30+ pounds. Primeritus an Equal Opportunity employer and all qualified applicants will receive consideration to employment without regard to race, color, religion, gender, pregnancy, sexual orientation, national origin, age, or protected veteran or disability status.
Product Regulatory Powersports
Summerfield, NC job
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
JOB PURPOSE
This role is responsible to provide developmental & daily coordination of Direct Report(s), review & interpret final and proposed regulations from regions where Power Sports & Products ("PS&P") are sold, determine applicability and impact, and engage internal networks to ensure compliance of current and planned outbound products.
KEY ACCOUNTABILITIES
Receive, research & interpret regulation information & trends from regions where PS&P products may be distributed, and where emerging technology of PS&P products may require preparation. Propose readiness plans as needed to Manager.
Engage manufacturing departments and leadership for countermeasure activity, as needed. Includes project coordination for regulation compliance, such as working with other sections in order to execute objectives, keep timelines and ensure deliverables.
Lead substance assessments for Mass Production products, perform reporting for external regulation requirements (EPA, European Customs, etc.)
Review/Confirm suitability and accuracy of documents and reports that are generated by Direct Report(s), providing positive and constructive feedbacks
Development planning and Performance management of Direct Report(s)
Represent Honda PS&P Manufacturing in Industry Groups
QUALIFICATIONS
4-Year Engineering or Technical degree in related fields
6 years academic or professional experience (in powersports, power equipment, EV or similar field)
Manufacturing and/or product development experience
Understanding of All Terrain Vehicles, Side by Side, Power Products and/or EV systems and structure
Blueprint reading/ CAD model viewing/ manipulation
Comprehension of technical standards (EPA, SAE, ANSI, etc.)
Experience with specifications, part structure, SOM, design changes
Project Management & Time Management skills
Effective communication, presentation, negotiation and team collaboration skills
Leadership skills for managing Direct Report(s) and small groups
Microsoft Excel (proficient), PowerPoint, product compliance management systems, IMDS, SOM systems
WORKING CONDITIONS
Must be able to work flexible schedule including shifts and weekends as necessary. Evening meetings that are attended online are common (4-6 per month)
Must be willing to travel as required
Must be able to work overtime as necessary to support department needs (short term and/or scheduled) Working style is majority desk/computer. Warehouse/production floor presence may be required (10%~20%)
What differentiates Honda and make us an employer of choice?
Total Rewards:
Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Paid Overtime
Regional Bonus (when applicable)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Career Growth:
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued Learning
Training and Development programs
Additional Offerings:
Tuition Assistance & Student Loan Repayment
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Wellbeing Program
Community Service and Engagement Programs
Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Network Engineer
Liberty, NC job
Must Have Technical/Functional Skills:
• Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues
• With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service
• Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe
• Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements
Roles & Responsibilities
Network (LAN, WAN and Wireless)
• Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
• Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
• TCP/IP, DHCP, Subnetting, VLAN, POE
• Experience with packet capturing example: Wire Shark
• Network maintenance, support and refresh
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
• Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
• Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
• Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
• DHCP, DNS, Print Server, File Shares, Microsoft SCCM
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
• Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
• Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
• Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
• Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
• ANDON and PLC (Programmable Logical Controls) support knowledge
• First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's)
• Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
• Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
• On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
Others Must Have Attributes for Level 3
• Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
• Ready to travel to other Toyota sites/locations within the US to support on a short basis.
• Strong team worker with professional demeanor and strong ethics
• Good written and oral communication skills are required
• Experience with remote control tools and remote support (off-site)
• Ongoing support of various Manufacturing computer systems
• Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
• Change Management process
• Associate or bachelor's degree in computer information systems, Computer Science or related field
• TMMBC English 50%-100% Competence
Nice To Have
• Experience and/or knowledge of PLC's a plus.
• Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
• Knowledge of iGear, Kepware, or other machine data gathering tools
• SQL Server database administration (backu ps, security, monitoring, etc.)
• Manage storage and backup systems
• Previous experience supporting a large corporate, manufacturing environment
• Experience supporting and troubleshooting Business and Mission Critical applications
• 3 to 5 years of experience performing Level 3 responsibilities
• Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
• Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries.
• Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
• Troubleshoot Operating System issue. Connection issues with LAN/WAN.
• Update tickets with accurate and timely records of work performed, and resolution details
• Maintain and contribute to a knowledge base.
• Coordinate hardware warranty repair.
• Perform inventory management activities as required in coordination with asset management and other corporate groups.
• Escalate to 3rd party vendors when necessary
• Responsible for raising and coordinating problem management issues
• Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.
• Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
• In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
• Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
• Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
• Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
• Primary responsibility to manage End User related incidents and requests.
• Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $70,000 - $80,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Truck Driver Owner Operator - 2yrs EXP Required - OTR - Ameri-Co Carriers
Raleigh, NC job
Looking to Partner with Owner Operators - Long Haul Freight.
Proud to be a 100% Owner Operator Fleet
CDL-A Owner Operators and Fleet Owners
Leasing to Ameri-Co Carriers is not just another job. Let us show you how your days with us will be the most successful ones!
Short and Long Runs covering East to West, North to South and Midwest Regions.
We have many options for our Regional and OTR Owner Operators to choose from - drive the routes you love when you partner with Ameri-Co!
Regional and Long Haul Opportunities:
Gross Pay for Regional Drivers BEFORE Deductions: $3,000-$4,000
Gross Pay for Long Haul Drivers BEFORE Deductions: $5,000-$6,000
Some Benefits of partnering with Ameri-Co include:
$4,000 Sign On Bonus
100% Owner Operator fleet
Financially sound company with steady work year-round
High retention rate
Several of our Drivers have been with us for more than 30 years
Ameri-Co's top two Owner Operators have surpassed 4 million miles with us, so the possibilities are endless!!
No forced dispatch
Flexible Schedules to fit your needs and lifestyle
Regional - Home every weekend
Long Haul - Average 8-10 days out (or longer - your choice!)
Rider passes available at no cost to you
Fleet Advance
Accident Plan
Discounts with major tire companies
All Tolls Paid
DOT Physicals paid
Fuel Cards (EFS fuel discount program)
PrePass
Qualcomm equipment provided at no cost ($25/month usage fee)
We Provide:
Competitive compensation package
Exceptional mileage rate paid on ALL miles, loaded and empty (PLUS Fuel Surcharge)
Weekly direct deposit settlements
Safe driving awards and incentives
Quarterly Safety Bonuses
Referral Bonuses
Insurance and Plates:
Ameri-Co joined the Independent Truckers Group as an option to obtain affordable Health Care Benefits
Convenient settlement deductions offered to assist with your vehicle-related insurance purchases
Base Plate Incentive Program (We pay up front)
Ameri-Co believes in maintaining a small company atmosphere and strives to provide the best working conditions and a profitable compensation program.
Qualifications:
Must own semitruck
Must be willing to run under Ameri-Co authority
Minimum 23 years of age
At least two (2) full years of verifiable interstate driving in the past three (3) years
Your truck must be EROD compatible; 2000 build date or newer
Driving experience needs to be with the type of equipment you will be operating
Flatbed Cargo Securement and Tarping experience, if operating Flatbeds
As a wholly owned subsidiary of Minerals Technologies Inc., Ameri-Co Carriers is a leading truckload carrier headquartered in Scottsbluff, NE. Ameri-Co not only recognizes our Owner Operators, but we also show our appreciation to our partners every single day. Our freight is consistent, our lanes are more desirable, and we strive to dispatch trucks that meet your comfort level while providing the right amount of weekly miles you request.
Ameri-Co Carriers is a 100% Owner Operator company. We pride ourselves in partnering with Owner Operators because they have an impressive reputation for safety and reliability.
Credit Analyst
Charlotte, NC job
As part of the Operations team, the Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio.
Responsibilities:
Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants.
Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience.
Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite.
Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies.
Work closely with underwriters and credit risk managers to ensure thorough and accurate risk assessments.
Monitor loan portfolio performance and report on trends or emerging risks.
Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements.
Maintain accurate and organized records of credit decisions and supporting documentation.
Stay informed of changes in regulations and best practices within the residential lending space.
Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions.
Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes.
Qualifications:
Bachelor's degree in Finance, Business, Economics, or a related field.
2-4 years of experience in credit analysis, preferably within the residential lending or real estate sector.
Strong analytical skills with the ability to interpret financial data and assess risk.
Knowledge of residential real estate markets and investment principles.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
Data Conversion Engineer
Charlotte, NC job
Summary/Objective
Are you looking to work at a high growth, innovative, and purpose driven FinTech company? If so, you'll love Paymentus. Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill payment and presentment for more than 1700 clients. We are a SaaS provider that enables companies to help their customers simplify their financial lives. We do that by making it easier for consumers and businesses to pay bills, plus move and manage money to achieve strong financial health. We continually build upon a massively scalable platform, supporting thousands of businesses and millions of transactions on a daily basis. We're looking for high performers to join our team who excel in their expertise and who can transform plans into action. You'll have the opportunity to grow in an environment where intelligence, innovation, and leadership are valued and rewarded.
About the Role
The Data Conversion Engineer serves as a key component of the Platform Integrations team, providing technical support and guidance on data conversion projects. Conversions are an integral part in ensuring adherence to Paymentus' standards for a successful launch. This role is essential to ensure all bill payment data converts properly and efficiently onto the Paymentus platform.
Responsibilities
Develop data conversion procedures using SQL, Java and Linux scripting
Augment and automate existing manual procedures to optimize accuracy and reduce time for each conversion
Develop and update conversion mappers to interpret incoming data and manipulate it to match Paymentus' specifications
Develop new specifications to satisfy new customers and products
Serve as the primary point of contact/driver for all technical related conversion activities
Review conversion calendar and offer technical support and solutions to meet deadlines and contract dates
Maintain and update technical conversion documentation to share with internal and external clients and partners
Work in close collaboration with implementation, integration, product and development teams using exceptional communication skills
Adapt and creatively solve encountered problems under high stress and tight deadlines
Learn database structure, business logic and combine all knowledge to improve processes
Be flexible
Monitor new client conversions and existing client support if needed; provide daily problem solving, coordination, and communication
Management of multiple projects and conversion implementations
Ability to proactively troubleshoot and solve problems with limited supervision
Qualifications
B.S. Degree in Computer Science or comparable experience
Strong knowledge of Linux and the command line interface
Exceptional SQL skills
Experience with logging/monitoring tools (AWS Cloudwatch, Splunk, ELK, etc.)
Familiarity with various online banking applications and understanding of third-party integrations is a plus
Effective written and verbal communication skills
Problem Solver - recognizes the need to resolve issues quickly and effectively, uses logic to solve problems; identifies problems and brings forward multiple solution options; knows who/when to involve appropriate people when troubleshooting issues
Communication; ability to use formal and informal written and/or verbal communication channels to inform others; articulates ideas and thoughts clearly both verbally and in writing
Dynamic and self-motivated; able to work on their own initiative and deliver the objectives required to maintain service levels
Strong attention to detail
Proficiency with raw data, analytics, or data reporting tools
Preferred Skills
Background in the Payments, Banking, E-Commerce, Finance and/or Utility industries
Experience with front end web interfaces (HTML5, Javascript, CSS3)
Cloud technologies (AWS, GCP, Azure)
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical Demands
This role requires sitting or standing at a computer workstation for extended periods of time.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 40 hours a week. Occasional evening and weekend work may be required as job duties demand.
Travel
No travel is required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.