Explore opportunities with VNA of Maryland, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
As the Transitional Case Manager (TCM), you will be facilitating seamless transitions for patients from facility settings to post-acute care. You will verify home health orders, assess care requirements, and ensure continuity of care. Your role includes assessing patients' health literacy, involving patients and families in care planning, and providing education to improve outcomes and promote self-management. You will implement rehospitalization reduction initiatives for patients at risk and communicate with healthcare providers throughout the transition.
You'll enjoy the flexibility to work remotely as you take on some tough challenges.
Primary Responsibilities:
Educate patients on post-discharge follow-up, homebound criteria, and obtaining prescriptions
Assess readmission risk using the LACE tool
Ensure patients and families have agency contact information
Coordinate ancillary services (DME, Infusion) as needed
Assist in preparing for patient care post-discharge
Liaise between the agency and healthcare providers
Communicate patient transfers and coordinate resumption of care
Provide feedback on readmissions and non-admit decisions
Perform other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current, unrestricted RN, LPN, or SW licensure in state of practice
Current CPR certification
1+ years home health experience or 1+ years of hospital case management experience
Current driver's license, vehicle insurance, access to a dependable vehicle or public transportation
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $48,700 to $87,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
#LHCJobs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. xevrcyc Candidates are required to pass a drug test before beginning employment.
$48.7k-87k yearly 1d ago
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Customer Service Representative - 50k-60k/Year - Work From Home
Spade Recruiting USA
Remote job in California, MD
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$28k-36k yearly est. 60d+ ago
Therapist (Remote, Hybrid or In-Office)
Direct Hire
Remote job in Waldorf, MD
Therapist (Remote, Hybrid or In-Office)
Department: Behavioral Health Services Division
Program: Outpatient Mental Health Clinic
Reports To: Clinical Director/Executive Director
Hours Per Week: Flexible
Salary Range: $60,000 - $70,000 (contingent upon caseload)
Are you a licensed professional looking to make a difference in the field of mental health? Join our dynamic team at the Outpatient Mental Health Clinic within the Behavioral Health Services Division!
Qualifications:
• Licensed in the state of Maryland as LMSW, LGPC, LGSW, LCSW, LCSW-C, LPC.
• Master's Degree in behavioral or social science, or related disciplines.
• Submit copies of licensing credentials.
• Successfully complete a criminal background check, TB test, and pre-employment medical examination.
• Experience with substance abuse disorders, preferably with women.
• Ability to work with clients who have experienced trauma.
Duties and Responsibilities:
• Provide Individual and Family Therapy.
• Prepare all required paperwork during the agreement period.
• Outline and coordinate client treatment plans.
• Participate in Treatment Team Planning and Meetings.
• Ensure timely submission of documentation regarding client and/or family contacts.
• Complete required training and maintain contractor HR file with current documentation.
• Respond to emails, calls, and messages within 1 business day.
• Provide services at client-preferred locations.
• Use FSW for interpreting sessions, avoiding the use of client/family members or phone apps.
• Accommodate evening sessions.
• Ensure clinically appropriate client visit frequencies (weekly, bi-weekly, bi-monthly, or monthly).
• Encourage and document yearly Psychiatric Evaluations for clients.
• Discharge clients following outreach attempts and request management approval after 30 days of inactivity.
• Comply with Key Performance Indicators including timely clinical documentation, productivity, meeting attendance, community outreach hours, research and development/social justice initiatives, committee participation, and timely HR documentation.
• Attend mandatory agency trainings and individual supervision as required.
• Participate in semi-annual Performance Evaluations.
Job Expectations:
• Flexible working hours.
• Willingness to work with children and adolescents, particularly those aged 11-17.
• Ability to meet productivity expectations of seeing 20-30 clients per week.
• Collaboration with a multidisciplinary team to enhance client care.
• Participation in community events and outreach programs.
Work Options:
• Choose to work via Telehealth, hybrid, or in-office based on your preference and client needs.
Why Join Us?
• Competitive salary range: $60,000 - $70,000 (contingent upon caseload).
• Flexible working hours.
• Supportive work environment with opportunities for professional growth.
• Emphasis on cultural competence and inclusivity.
• Additional wellness benefits including four hours per month of wellness time.
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Equal Opportunity Employer:
We value diversity and are committed to creating an inclusive environment for all employees.
Join us in making a positive impact in the lives of individuals and families in our community!
$60k-70k yearly 1d ago
Customer Service Manager (Hybrid)
McCormick & Company 4.8
Remote job in Huntingtown, MD
You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team.
McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.
We are looking to hire an Customer Service Manager immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland or from our offices in Canada
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• We prioritize our communities and the planet we share. We are proud to be awarded as a Diversity Inc. Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products)
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance
Position Overview:
This position has responsibility for managing US Flavor Solutions Customer Service organization. Responsibilities to include managing, executing and administrating the strategy and operations for this department, as well as driving efficient practices to optimize and streamline processes, and monitor/measure activity to ensure customer service levels are meeting business until objectives. This position facilitates and provides leadership with regards to communications between business partners, ensuring operational execution, and overall leadership to a specific portfolio of customer service personnel. This role is expected to communicate key findings and observations within the organization that informs executive decisions with respect to sales opportunities and risks.
Key Responsibilities:
Develop and maintain metrics and reporting to ensure consistent performance attainment. Manage customer service activities to ensure the execution of business unit and/or customer specific service levels. Serve as primary contributor to month end/quarter close activities. Analyze and present critical month-end risks, opportunities and other findings to senior leaders for executive action.
Recommend, develop and implement programs and procedures governing the manner in which customer service activities will be conducted. Provide ongoing process improvement and project support, identify and communicate potential solutions to the anticipated risks and suggest potential responses, actions and resources required that might mitigate these risks or otherwise prepare the organization for the impact.
Provide leadership, support and training to develop customer service personnel.
Set annual goals and provide strategic planning to achieve departmental and functional goals that are aligned with business partner objectives.
Act as liason between Customer Service Organization and business until leadership personnel within the Sales/Supply Chain/organizations
Required Qualifications:
Bachelor's Degree in Business, Supply Chain or related field.10 years of experience in lieu of degree
6+ years Business experience, 2+ years supervisory experience (required), SAP/ERP working knowledge (required)
Knowledge of the North American Consumer customer base - Branded Retailers/distributors (preferred).
Knowledge of Manufacturing processes, inventory management, warehouse and distribution.
Ability to work with internal and external customers to resolve issues and achieve positive outcomes. Effective communication skills that allow for collaboration with business partners
Influential relationship skills at all levels and the ability to use these relationships to deliver service improvements
Team Leadership experience
#LI-NP2
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
$56k-77k yearly est. 60d+ ago
Service Desk - Junior Admin
Baltimore Consulting
Remote job in Huntingtown, MD
Baltimore Consulting (BC) is hiring for multiple positions on our Service Desk team. We are looking for people with at least 2-4 years of professional support experience.
We are a Managed Services Provider so you will be working on a team that supports multiple clients and different technical environments. This could be anything from responding to support requests to being involved with various projects for our clients.
This is an ideal position for anyone looking to expand their skills and experience as you will be exposed to a vast array of technologies. We are primarily a Microsoft/Windows based company but do also support Apple devices.
We are a remote-first organization with regards to our clients so most of the work will take place remotely (in our office or your workplace), but we do go onsite to client locations as needed. As for where you will work, this is a hybrid position so you will spend time in our office but also have the option to work remotely on a frequent basis. When you need to go onsite to a client, they are generally in the Baltimore Metro area, and we reimburse for mileage.
RESPONSIBILITIES:
Responding to support requests via phone, tickets, and email and troubleshooting end-user issues remotely and on-site (as needed)
Rotating after-hours on call schedule
Occasional project work during non-business hours (with advanced notice)
TECHNICAL EXPERIENCE:
Considering we are hiring for various experience levels, not everything below is a requirement but is a general overview of what you may be asked to do.
User Support new user setup, terminations, Office 365/AD user-related setup and changes
Workstation Support deployments, software/hardware installs, general troubleshooting
Networking Wi-Fi management, user-based VPN setup and support, general firewall troubleshooting
Servers general support such as printer / share drive setup and changes, group policy and some DNS management
Office 365 / Microsoft Azure troubleshooting and general management of Azure AD, licensing, SaaS backup, Teams management, mailbox and group management and troubleshooting
PowerShell running existing PowerShell scripts but there is also an opportunity to write your scripts
DIFFERENTIATORS:
Strong prioritization and practical problem-solving skills
Eager to learn and develop and to share knowledge with others
Passionate about providing excellent customer service
Exceptional communication skills ability to translate tech into plain English
Ability to multitask & work on multiple issues & projects simultaneously
Ability to stay motivated and on-task when not under direct supervision
BENEFITS:
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
$57k-85k yearly est. 10d ago
HIPPY HOME-BASED EDUCATOR (30 Hour)
Calvert County Public Schools 4.0
Remote job in Saint Leonard, MD
NOTICE OF VACANCY POSITION: HIPPY HOME-BASED EDUCATOR, Home Instruction for Parents of Preschool Youngsters (HIPPY), 30 hrs. a week JOB SUMMARY: The Home-Based Educator is responsible for initiating and maintaining weekly home visits with families. This activity will occur primarily within the family's home and be intensive (each visit should last for at least one hour). The Home-Based Educator will role play new activities, report on each family's progress, and discuss any challenges encountered in home visits. Assist with weekly activities for the Play Group in conjunction with the Judy Center programs. Serve as a member of the Judy Center Service Coordination Team and attend monthly meetings. Support partners by participating in monthly events. Weekly attendance at staff meetings is required to maintain files and prepare for visits as well as well as attendance at state and national trainings.
REPORTS TO: Program Coordinator and/or Supervisor
EDUCATION, CERTIFICATION, AND EXPERIENCE: At the time of application, the candidate must hold or be eligible for:
* High school diploma or General Education Development (GED) program certificate, with preference given to applicant with some college education.
* Experience working with children (ages 3-5) and their families preferred.
KNOWLEDGE, ABILITIES AND SKILLS: (These are pre-employment knowledge, abilities and skills that apply to the Essential Job Functions.) At the time of application, the candidate must have
* Knowledge of normal child growth and development, as well as parent-child relationships.
* Ability to plan and organize group meetings and special events.
* Ability to demonstrate motivation to parent and the ability to learn and practice HIPPY activities.
* Ability to be non-judgmental.
* Knowledge of community resources.
* Ability to establish and maintain personal/programmatic boundaries, while providing supportive services.
* Ability to demonstrate and assist families in setting up learning stations in a home environment.
* Experience working in culturally diverse communities and families.
* Ability to understand and communicate effectively using both verbal and written skills.
* Access to a dependable vehicle.
* Such alternatives to the above qualifications as Calvert County Public Schools (CCPS) may find appropriate and acceptable.
* Demonstrated success in accomplishing tasks akin to those responsibilities listed below.
DUTIES AND RESPONSIBILITIES:
* Maintain regular family contact as required by individual levels and assigned by the Program Coordinator.
* Demonstrate and assist families in setting up learning stations in the home environment.
* Role play new activities with the family.
* Assess and report family progress.
* Report problems encountered during home visits.
* Maintain a dependable, punctual work schedule appropriate to the needs of the CCPS' HIPPY program.
* Work within the program guidelines to meet the needs of families and of the program, which can include late afternoon appointments. Evening or weekend appointments need to be approved by the program supervisor.
* Comply with all HIPPY CCPS' Policies and Procedures.
* Attend and participate in staff meetings and trainings as required.
* Support and participate in activities sponsored by program partners such as the Judy Center Toddler Playgroup.
OTHER DUTIES: Assist with weekly activities for the Play Group. Attend monthly meetings of the Judy Center Service Coordination Team. Perform related work as required or assigned by the Program Coordinator and/or Supervisor.
PHYSICAL DEMANDS: Work requires light physical effort.
UNUSUAL DEMANDS: May be subject to a flexible work schedule.
TERMS OF EMPLOYMENT: Ten (10) month position; 30 hours per week; $18.00 per hour; employment is contingent upon continued grant funding and need. All employees are encouraged to have automatic payroll deposit.
FLSA STATUS: Non-exempt.
EFFECTIVE DATE OF POSITION: Immediate vacancy
JOB POSTING: Open Until Filled
APPLICATION PROCEDURE: Applicants, please apply through the Applicant Tracking System located on the Calvert County Public Schools' website - ************************
All applicants please apply through the applicant tracking system located on the Calvert County Public Schools' website ************************.
References must be directly related to educational experience and must include immediate supervisor.
State law requires that anyone hired after October 1, 1986, who will have contact with school children, must be fingerprinted and submit to a criminal background investigation. Federal law requires that a new employee must complete the Employment Eligibility Verification (Form I-9) in person before beginning employment. Employment is conditional upon successful completion of a drug screen. Current employees of the Calvert County Public Schools are exempt from these requirements.
House Bill 486 - Child Sexual Abuse and Sexual Misconduct Prevention Statement
Pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland - House Bill 486 - Child Sexual Abuse and Sexual Misconduct Prevention, all applicants are required to report all former employment where direct contact with minors may have occurred. The applicant must submit the contact information of the current employer, all former school employers, and all former employers not school related. Applicants should also include contact information for organizations where the applicant has volunteered, coached, mentored, tutored or otherwise had direct contact with minors.
Nondiscrimination Statement
Calvert County Public Schools does not discriminate on the basis of race, ethnicity, color, religion, sex, age, national origin, marital status, sexual orientation, gender identity, or disability, or any other characteristic protected by law in its programs and activities and provides equal access to the Boy Scouts and other designated youth programs.
Calvert County Public Schools does not refuse enrollment of a prospective student, expel a current student, or withhold privileges from a current student, or prospective student, or the parent or guardian of a current or prospective student because of an individual's race, ethnicity, color, religion, sex, age, national original, marital status, sexual orientation, gender identity or disability.
Calvert County Public Schools does not discipline, invoke a penalty against, or take any other retaliatory action against a student or parent or guardian of a student who files a complaint alleging that the program or school discriminated against the student, regardless of the outcome of the complaint.
The following persons have been designated to handle inquiries regarding the non-discrimination policies:
* Director of Student Services
* Director of Human Resources
************
For further information on notice of non-discrimination, visit the Office for Civil Rights Complaint Assessment System at: ********************* or call **************.
$18 hourly 54d ago
Scheduling Representative - West Region
Specialtycare 4.1
Remote job in California, MD
Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare's clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results. This position will work a schedule of Monday-Friday 8:30am-5:00pm Pacific Time and is fully remote. Candidates that live in Pacific Time are highly preferred along with surgery scheduling experience.
Job Summary
As a Scheduling Representative you are responsible for for answering calls that come into the department, scheduling cases, and facilitating communications between clinicians and hospital staff.
* Answer calls that come into the communications center and determine appropriate action for follow through while providing excellent customer service
* Schedule appointments accurately for all surgical procedures requiring intraoperative neuromonitoing
* Exhibit professional communication, both written and verbal, when interacting with internal and external customers
* Obtain required patient demographic information, including insurance information, surgical information and case details
* Coordinate, process and respond to all incoming faxes and emails for surgical scheduling including case confirmations.
* Communicate case changes in a timely manner to management and clinical staff
* Other duties as assigned
Requirements
* College degree or vocational school certificate preferred
* Experience with scheduling in a fast-paced environment preferred
* Experience in a medical setting or basic understanding of medical terminology preferred.
* Proficiency with Microsoft Office products
The Successful Candidate:
The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued:
* Strong attention to detail
* Ability to work collaboratively with a wide variety of individuals and personalities, presenting a courteous and helpful demeanor at all times
* Ability to recognize and respond appropriately to urgent/emergent situations including case cancellations and changes as required.
* Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines
* Lives the SpecialtyCare Values - Integrity,Care, Urgency, and Improvement.
Disclosures:
Pay Estimate: $15.43 - $23.89 / hour (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
Other compensation: Referral bonus
Benefits: Medical, dental, vision, Rx, telehealth, wellness rewards, FSA, HAS, short-term disability, long-term disability, life insurance, 401k, paid time off, professional development funds, professional membership reimbursement, tuition reimbursement program, adoption assistance, life assistance program, wholesale club membership
Anticipated close date: 2/23/26
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
SC Corp
SC IONM
$15.4-23.9 hourly 21d ago
Entry-Level Research Assistant (Remote)
Focusgrouppanel
Remote job in Waldorf, MD
Work From Home, Entry Level Data Entry Clerk As A Research Participant
We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer.
We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more. This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want. Apply today for free and start earning. Work from home from any location, any hours, any day. Your choice.
All backgrounds welcome: Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician
Requirements:
Education varies by study - all education levels accepted
Current USA resident
Speak, read and understand English / Spanish a plus as more opportunity is available to you
Able to focus and follow through
This is a remote work from home part time gig, you'll need a computer, laptop or mobile device.
Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory
Here's what you need to get started
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
Pay Info:
Up to 350 hr. per single study sessions
up to $3,000 per multi-session studies
We look forward to working with you! Connect with us via email by applying to this posting!
This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!
$31k-51k yearly est. 60d+ ago
Full -Time Nanny
A Mother's Prayer Placement
Remote job in Owings, MD
A family in Owings, MD, is seeking a trustworthy, energetic, and experienced full -time nanny to care for three children: one infant, one preschooler, and one early elementary -aged child. The ideal candidate will be patient, creative, organized, and able to provide a safe and nurturing environment.
Responsibilities
· Provide full -time age -appropriate care and dynamic engagement for three children, including an infant and two school -aged siblings
· Support children with daily routines such as bottle -feeding, introducing solid foods, and maintaining established sleep patterns
· Administer occasional medications as needed and follow dietary preferences (e.g., Gentle Ease formula)
· Drive children and assist with transportation if required
· Handle bottle cleaning, meal prep for children, child laundry, and light child -related tidying
· Work collaboratively with parents, adapting to scenarios with remote work or homeschooling
· Follow household expectations, including frequent handwashing and upholding Montessori/gentle parenting principles
· Use age -appropriate soothing methods and monitor for specific needs (e.g., developmental, behavioral, or sensory)
· Assist with daily/weekly communication, such as nap -time check -ins with parents
Requirements
Ideal Candidate Qualifications
· 5 -10 years of professional experience with infants, toddlers & early elementary school -age children (nanny, daycare, early education, etc.)
· Experience with and knowledge of Montessori or similar parenting styles
· Has 3 -4 great childcare related references or recommendation letters
· Have a keen sense of children's safety and security standards
· Patience, kindness, trustworthiness, energy, and stamina
· Ability to communicate clearly with parents and maintain daily updates
· Organized and demonstrates great time management
· Drives own insured vehicle and have flexibility to always arrive between 10 -15 minutes before start time
· Up -to -date vaccination record (COVID, TDAP, Flu, MMR, RSV encouraged)
BenefitsCompensation and Benefits Package
· The Starting Salary Is $ 25 - $ 30
· 11 Paid Holidays
· 10 Vacation Days
· 4 Days Sick Leave
· $200 Health Insurance Stipend
$25-30 hourly 38d ago
Customer Service Supervisor (Hybrid)
McCormick & Company 4.8
Remote job in Huntingtown, MD
You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team.
McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.
We are looking to hire an Customer Service Supervisor immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland or from our offices in Canada
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• We prioritize our communities and the planet we share. We are proud to be awarded as a Diversity Inc. Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products)
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance
Position Overview:
This position has responsibility for the effective management of the day-to-day work of the domestic or export Customer Service Analyst team, to ensure the delivery a high-quality service level to all McCormick customers. Responsibilities include managing, executing and administering the strategy and operations for the Customer Service Organization and for the business unit, as well as driving efficient practices to optimize and streamline processes, and monitor/measure activity to ensure customer service levels are meeting business unit objectives. This role links to business partners, operational execution, and overall order management to a specific portfolio of customers. Managing, leading and developing the Customer Service Team. Ensure policies and procedures are being correctly followed and applied. Maintaining relations with customers, both internal and external.
Key Responsibilities:
Manage order management activities (domestic or export as applicable) to ensure the execution of business unit and/or specific service levels. Maintains metrics and executes reporting to ensure consistent performance attainment. Acting as effective backup for team members, as and when required. Supporting the team with workload management. Maintain rapport with internal and external customers, identify potential problems as they develop and solve through interaction with other departments.
Recommend, develop and implement programs and procedures governing the way customer service activities will be conducted. Provide ongoing process improvement and project support, identify and communicate potential solutions to the anticipated risks and suggest potential responses, actions and resources required that might mitigate these risks or otherwise prepare the organization for the impact. Ensure continuous improvement initiative by continually suggesting adjustments/changes in existing procedures and processes to optimize efficiencies effecting order processing to improve value added services to customers, sales and the CS personnel
Provide leadership, support and training to develop domestic/export customer service personnel to maintain high level customer service. Leading performance reviews and development discussions with direct reports, including setting goals and appraisals.
Contributes toward setting annual goals and strategic planning to achieve departmental and functional goals that are aligned with business partner objectives.
Act as key liasion between Customer Service team, Customer Service Manager, Sales/business unit and internal McCormick Operations (Supply Chain, Transportation, Quality, Global Enablement)
Required Qualifications:
Bachelor's Degree in Business, Supply Chain or related 3 years experience in lieu of.
Minimum 3 years business experience required. Experience in Customer Service, Supply Chain or Export preferred
Knowledge of Manufacturing processes, inventory management, warehouse and distribution.
Ability to work with internal and external customers to resolve issues and achieve positive outcomes. Effective communication skills that allow for collaboration with business partners
Team Leadership experience
#LI-NP2
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
$44k-54k yearly est. 60d+ ago
Customer Business Manager II Remote
McCormick 4.4
Remote job in Huntingtown, MD
You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team. McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.
We are looking to hire a Remote Customer Business Manager II supporting Meijer immediately. Ideal candidate would have ability to travel with frequency up to 25%, and live within a two hour driving distance to major airports located in Wisconsin, Illinois, Indiana or Ohio.
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
* Competitive compensation
* Career growth opportunities
* Flexibility and Support for Diverse Life Stages and Choices
* Wellbeing programs including Physical, Mental and Financial wellness
* Tuition assistance
POSITION OVERVIEW
This Customer Business Manager II will be responsible for the achievement of strategic account OGSM's including delivering the sales volume objective, promotional execution, account level distribution targets, retail price management, and execution of retail controllables. This Customer Business Manager II will have Direct selling responsibility of Meijer and focus on achieving growth targets by setting goals, monitoring progress to our sales objectives, and maximizing customer intimacy.
RESPONSIBILITIES
* Developing and delivering customer plans to achieve objectives within budget, and short- & long-term solutions through best practice thought leadership.
* Primary and day-to-day selling interface at customer HQ penetrating the highest level within the customer organization, including deal negotiations.
* Delivering creative solutions and thought leadership for their retail customers.
* Execution of sales plan while managing financial controls in our trade system.
REQUIRED QUALIFICATIONS
* Bachelor's degree in business, Marketing, Management, or related field
* 6 years Sales, Marketing, or related experience with a minimum of 4 years experience successfully managing customer base
* Excellent verbal and written communication, negotiating and influencing, teamwork and relationship, computer and analytical skills
* Experience utilizing McCormick's Trade Promotion Management system for comprehensive annual business plan building and financial management.
* Expert knowledge of procedures & concepts within the Sales function and basic knowledge in other areas, such as sales operations, supply chain, and marketing
* Working knowledge of deal economics, customer-level P&L finacials, and business impacts
* Analytical mindset and in-depth understanding of Circana and consumer insight driven business planning
* Expert understanding of CPG industry sector and competitive landscape
* Ability to travel
PREFERRED QUALIFICATIONS
* Expert knowledge of McCormick products, mix & impact to profit, and awareness of store conditions and current & best practices within area
#LI-SM1
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
Base Salary: $103,520 - 181,150.
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Sales Incentive Bonus (SIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:
* Comprehensive health plans covering medical, vision, dental, life and disability benefits
* Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
* Retirement and investment programs including 401(k) and profit-sharing plans
Current McCormick employees who meet these qualifications and are interested in pursuing this position must notify their direct supervisor and their unit HR representative prior to applying.
First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity. McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates. It is the policy of McCormick and Company to select and promote for all positions without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
WHY WORK AT MCCORMICK?
United by flavor. Driven by results.
As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it's growing.
Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
$50k-79k yearly est. 22d ago
OT Vulnerability Management Lead (HYBRID)
McCormick 4.4
Remote job in Huntingtown, MD
You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team. McCormick employees - all 14,000 of us across the world - are what makes this company a great place to work.
We are looking to hire an OT Vulnerability Management Lead immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland.
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits you'd expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:
* Competitive compensation
* Career growth opportunities
* Flexibility and Support for Diverse Life Stages and Choices
* Wellbeing programs including Physical, Mental and Financial wellness
* Tuition assistance
We are looking to hire an OT Vulnerability Management Leader to join our Cybersecurity Threat Management team. Reporting to the Director of Cybersecurity Threat Management, this role will be responsible for developing and leading McCormick's OT Vulnerability Management program, ensuring the identification, assessment, and mitigation of vulnerabilities across operational environments. This position can be based in Hunt Valley MD.
Responsibilities
* Refine and execute a strategic OT Vulnerability Management strategy aligned with McCormick's cyber threat management objectives and frameworks like NIST CSF and IEC 62443
* Integrate threat intelligence and apply risk-based frameworks like CVSS, CMSS, EPSS to prioritize vulnerabilities based on McCormick's operating environment
* Oversee and improve vulnerability discovery processes across operational environments
* Collaborate with IT, Cybersecurity, and operational remediation teams to ensure timely risk reduction across McCormick environments
* Develop and track vulnerability management metrics to provide insights for technical teams and leadership
* Drive continuous improvement in OT security posture by engaging with internal teams, service providers, and industry partners
Required Qualifications
* Bachelor's degree in cybersecurity, computer science, information security, related degree, or equivalent hand-on experience gained through industry, military, or government service in OT security roles.
* GICSP, GRID, CISM, CISSP, OSCP or other relevant security professional certifications
* Minimum 8 years' professional experience working in OT security, vulnerability management, cybersecurity or information technology
* Minimum 2 years' experience in a senior technical role or leadership role
* Proven ability to translate complex OT vulnerability topics into business risk for executive stakeholders
* Experience managing large-scale security projects and leveraging automation for vulnerability tracking and reporting
* Extensive experience with OT security principles, ICS, SCADA, PLCs, HMIs, and Industrial protocols
* Hands on experience leading vulnerability assessments, risk analysis, and remediation strategies in OT environments.
* Experience with tools like Tenable OT, Claroty, Nozomi, or Verve.
* Understanding of OT threats and malware families and related ICS adversary tactics
* Familiarity with industry regulations and security frameworks like NIST 800-82, IEC 62443, and Purdue Model architecture
* Experience with OT patching processes, compensating controls, and asset lifecycle management
#LI-NP2
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
Base Salary: $103,520 - $181,150
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick's Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:
* Comprehensive health plans covering medical, vision, dental, life and disability benefits - Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support - Retirement and investment programs including 401(k) and profit-sharing plans
WHY WORK AT MCCORMICK?
United by flavor. Driven by results.
As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it's growing.
Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
$103.5k-181.2k yearly 60d+ ago
Finance Manager, Business Planning - Chains West
Pernod Ricard 4.8
Remote job in California, MD
Where Conviviality is at work. Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlúa Liqueur, The Glenlivet Gin, and Skrewball whiskey, as well as many more superior wines and exquisite champagnes!
Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.
Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!
The salary range for this role, based in Irvine, California, is $112,320.00 to $140,400.00. The range may vary if the role outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position.
Job Summary:
The Finance Manager, Business Planning - Chains West plays a key role in identifying growth opportunities and providing strategic insights to support the division sales teams. This position combines routine financial deliverables with ad-hoc analysis to drive informed decision-making. The ideal candidate is highly analytical, with strong communication and interpersonal skills, and can effectively leverage data to influence stakeholders across multiple business functions in order to achieve the region's financial objectives.
Who will love this job:
This role is ideal for a highly motivated self-starter with strong analytical, organizational, and interpersonal skills. You thrive in collaborative environments, work with passion and enthusiasm across functions, and can navigate obstacles with an entrepreneurial mindset. You are results-driven, have a bias for action, and approach challenges with a pilot, learn, and scale mindset.
What you'll do:
* Serve as a key financial advisor to Chain and State Leads, Senior Finance Manager, Division Finance Director, and Distributor Partners, providing actionable insights that drive business decisions.
* Own Division-level consolidated reporting and coordinate financial management across the Chains West division, ensuring timely and accurate results.
* Develop and maintain financial models, forecasts, and "what-if" analyses to support leadership decision-making and evaluate ROI of programs.
* Lead period-end close activities, including preparation of accruals and analysis of actual results versus budget/forecast, ensuring accuracy and completeness.
* Plan and execute pricing strategies, including price changes and promotional plans, collaborating with Distributor Partners, Brand teams, and State Leads to maximize revenue and profitability.
* Monitor and reconcile Local Market Fund (LMF) investment plans, coaching market teams to make data-driven, profitable decisions.
* Identify and implement opportunities to optimize the region's P&L, mitigate risk, and benchmark best practices across the Business Planning community.
What's in it for me?
Being part of an inclusive and diverse company where professional development and internal career mobility is front-and-center to our talent strategy. This means your career at Pernod Ricard has many possibilities. You'll be part of a culture that celebrates the rich diversity of our people across the globe and be part of our long-standing commitment to making exceptional products, giving back to our communities, and honoring our responsibility to preserve the environment.
Required qualifications:
* Bachelor's degree in Finance, Accounting, Economics, or related field; MBA is a plus.
* Minimum 5+ years of experience in finance, pricing, or commercial analytics; multi-functional and/or Spirits industry or CPG experience a plus.
* Proven experience as a business partner, interacting with multiple functions and levels within an organization.
* Strong analytical, problem-solving, and data management skills with the ability to turn insights into actionable recommendations.
* Experience managing competing priorities and deadlines in a fast-paced, dynamic environment.
* Ability to influence and collaborate across teams while driving results with accountability and independence.
When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life.
Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules.
We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details.
This recruitment process uses artificial intelligence (AI) tools to match applicant skills with role requirements and qualifications.
Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.
Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_***********************************.
Job Posting End Date:
Target Hire Date:
2026-02-16
Target End Date:
$112.3k-140.4k yearly Auto-Apply 18d ago
Inside Sales Representative (Remote)
Cogeco Cable Inc.
Remote job in Leonardtown, MD
Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:RegularJob Description :
Work From Home
Locations: Position must be in the Breezeline footprint: Connecticut, Delaware, Florida, Pennsylvania, Ohio, Maine, Maryland, New Hampshire, South Carolina, Virginia, and West Virginia.
About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘
Above And Beyonders'
, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Why Work At Breezeline?
As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values - How we act
We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality.
And here is how we do it.
Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right.
Job flexibility: We think everything you do matters - at work and home.
Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.
Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business.
Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!
Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.
About The Job
Position Summary:
Breezeline's inside sales team is responsible for using a consultative selling approach to promote and position value around the products and services to identify a home solution for new and existing customers. Uses skills in communication and sales to highlight the advantages of a product or service.
Responsibilities:
Plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives
Meet or exceed all sales goals for each product line, while increasing company revenue
Uses a consultative selling approach to determine needs, wants, and pain points to customize the perfect solution for their needs
Develop meaningful relationships with customers to encourage trust and loyalty
Serves as an expert to customers on all Breezeline's products and services and an educator on what differentiates us from competitors
Navigates through several applications, collects, and keys important customer information, work orders, installation details, processes serviceability checks with accuracy levels that meet expectations and is able to keep customer information confidential
Enhances the customer's experience by maintaining call quality assurance levels that meet department expectations
Spanish proficiency desirable in some locations
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED)
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Database software; Internet software and Word Processing software.
Certificates, Licenses, Registrations
None.
Other Skills and Abilities
Experience in Customer Billing Relations Management (CRM) preferred.
Other Qualifications
None.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Available Benefits:
Competitive salary
Medical coverage (including prescription and vision plans)
Dental coverage
Life Insurance (1x salary at no cost to employee)
Long and short-term disability insurance (no cost to employee)
Voluntary employee, spousal, and child life insurance
Company recognized Holidays with additional Floating Holidays
Paid Time Off (PTO) programs
Comprehensive Flex Work Policy
401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
Participation in the Employee Bonus Plan
Participation in the Cogeco Stock Purchase Plan
Complimentary and discounted broadband services (for those in our service area)
Tuition Reimbursement
Headspace Membership
Opportunities for LinkedIn Learning subscriptions for select colleagues
Location :Miami Beach HE Headend 40HRSCompany :
Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************
$35k-58k yearly est. Auto-Apply 8d ago
Care Manager, RN - ECM, Palm Desert (Remote with field work)
IEHP 4.7
Remote job in California, MD
What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Under the general supervision of the Enhanced Care Management Department Leadership this position is responsible for working effectively with the Enhanced Care Management team (ECM) to provide high quality, effective care management to IEHP members. Care management is broadly defined, and can include outreach and engagement to Members, engaging members in skilled therapeutic interactions to promote health behaviors, other behavioral health interventions within scope, coordination of care, resource linkages, working with other professionals and organizations in the community to ensure quality of care for members, seamless transitions of care, and facilitating the right care and the right time for the member. This position works collaboratively with members of the Enhanced Care Management Team (ECM), Members and families, and other professionals, in addition to working collaboratively with the designated health care organization (HCO) medical team. This position, like all positions within IEHP, is expected to model whole health principles of relationship-based care, as well engage in promoting education and understanding of physical health and healthy behaviors to those within IEHP and in the community.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.
* Competitive salary.
* State of the art fitness center on-site.
* Medical Insurance with Dental and Vision.
* Life, short-term, and long-term disability options
* Career advancement opportunities and professional development.
* Wellness programs that promote a healthy work-life balance.
* Flexible Spending Account - Health Care/Childcare
* CalPERS retirement
* 457(b) option with a contribution match
* Paid life insurance for employees
* Pet care insurance
Education & Requirements
* Three (3) or more years of care management experience in a health care delivery setting required
* Experience in a Health Care Organization or experience in Managed Care setting preferred
* Minimum of one (1) year clinical experience in an acute care facility, skilled nursing facility, home health or clinic setting preferred
* Associate's degree in Nursing from an accredited institution required
* Bachelor's degree in Nursing from an accredited institution preferred
* Possession of an active, unrestricted, and unencumbered Registered Nurse (RN) license issued by the California BRN required
Key Qualifications
* Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
* Knowledgeable and skilled in evidenced based communication such as Motivational Interviewing, or similar empathy-based communication strategies
* Understanding of and sensitivity to multi-cultural community
* Deep understanding and knowledge of self-management philosophies and practices, especially as they relate to chronic medical conditions
* Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both
* Bilingual (English/Spanish) preferred. Highly skilled interpersonally, with excellent relationship skills
* Highly skilled in interpersonal communication, including resolving conflict with co-workers
* Able to sufficiently engage Members and Providers on the phone, including developing effective relationships that are phone-based. Must be able to work as a member of a highly autonomous team, executing job duties and making skillful decisions as an independent team
* Minimal physical activity; may include standing and repetitive motion
* Position is eligible for telecommuting/remote work location upon completing the necessary steps and receiving HR approval. All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP's main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership
Start your journey towards a thriving future with IEHP and apply TODAY!
Pay Range
* $91,249.60 USD Annually - $120,910.40 USD Annually
$91.2k-120.9k yearly 27d ago
Security Solutions Specialist I
SMC Infrastructure Solutions 4.6
Remote job in Deale, MD
Salary Range: $55,000 - $65,000 annually About the Role We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment.
view details
Essential Job Functions, Duties & Responsibilities
* Develop project installation plans, equipment lists, and configuration documentation.
* Coordinate schedules, programming requirements, material needs, and installation workflows.
* Prepare system configuration files, naming conventions, credential programming, and database updates.
* Review engineered drawings, perform red-line updates, and maintain accurate as-built documentation.
* Create and maintain client-specific documentation, user guides, and maintenance records.
* Conduct system testing protocols and prepare written test reports.
* Communicate progress, risks, and recommendations to project managers and clients.
* Track job status and prepare weekly project status updates.
* Serve as a customer point of contact for configuration, access rights, and programming support.
* Review system performance and recommend improvements.
Education, Knowledge, Skills & Abilities
* A.S. or A.A.S. in Technology, Engineering, or a related field (Bachelor's preferred).
* 0-3+ years of experience in security systems or low-voltage integration.
* Experience with access control, CCTV/VMS, and intrusion systems preferred.
* Strong organizational skills and ability to manage multiple projects.
* Ability to exercise independent judgment and recommend solutions.
* Strong communication skills with clients and internal teams.
* Understanding of low-voltage systems, networking basics, and device integration.
* Proficiency with documentation tools, spreadsheets, and project planning software.
* Ability to interpret specifications, drawings, and system diagrams
Physical Requirements & Work Environment
* Assist field technicians with system troubleshooting and device programming
* Support physical installation when required for system validation.
* Participate in system commissioning, device enrollment, and functional testing.
* Provide remote technical support to field teams.
$55k-65k yearly 19d ago
Mental Health Therapist- Waldorf
Vesta 4.8
Remote job in Waldorf, MD
Join Our Team and Make a Difference in Mental Health with Vesta, Inc.! Looking for a fulfilling career where you can positively impact lives? Vesta, Inc. is a financially stable, not-for-profit mental health organization with offices throughout Maryland. We specialize in providing comprehensive behavioral healthcare, including clinic, day programs, and residential homes for individuals facing mental health disorders.
We are seeking a dedicated Mental Health Therapist to join our team at our Outpatient Mental Health Clinic in Waldorf, Maryland. In this role, you'll have the opportunity to provide vital clinical services to individuals coping with a variety of diagnoses, including severe mental illness. Your responsibilities will encompass individual, family, and group therapy, alongside treatment planning and collaboration with our interdisciplinary team, ensuring top-notch mental health care delivery to our consumers.
Position Details:
Full-Time Hybrid: Monday to Friday - 3 Days Onsite
Location: Waldorf, Outpatient Mental Health Clinic
Candidate Info:
Licensed Social Worker or Professional Counselor licensed in the state of Maryland (LGPC, LCPC, LMSW, LCSW-C, LGMFT, LCMFT)
Supervision provided for graduate-level candidates.
Recent social work and counseling interns encouraged to apply!
Responsibilities:
Conduct individual and group therapy sessions
Collaborate with multi-disciplinary team for treatment planning and evaluation
Prepare socio-psychiatric case history information and treatment plans
Ability to provide supervision preferred but not required.
This position offers flexibility with a hybrid work arrangement, allowing you to work from home and in the office. Join us in our mission to provide quality mental health care and create positive change in our community. Ability to pass background check and drug screening required. Compensation and Benefits: Pay Range: Therapists are paid based on a fee-for-service basis, meaning compensation will be paid monthly per completed service rather than based on an hourly or salaried rate.
Some Full-Time salaried positions available, paid bi-weekly. Salaried positions range from $66,836 - $74,856 (LGPC, LMSW, LGMFT) or $73,025 - $81,788 (LCPC, LCSW-C, LCMFT) per year, Other Compensation: Employees are eligible for bonuses (variable, depending on company and individual performance) and paid training. PTO/Sick Leave: New employees can accrue up to 96 hours of PTO in the first year (pro-rated based on start date and hours worked). Employees can accrue up to 40 hours of sick leave per calendar year (pro-rated based on start date and hours worked). Retirement: 403(b) plan participation available at hire. Employer matching after 1000 hours of service. Discretionary employer contributions are given at least once a year. Health Benefits: Fee-for-service employees are eligible for benefits once they obtain full or part-time status. Full-time salaried employees are eligible for benefits beginning the first day of the month after hire. Benefits include Medical, Dental, and Vision (single and family), flex-spending accounts (FSA and Dependent Care). Company-Paid Benefits: Full-Time employees are eligible for Long-Term Disability and Basic Life/AD&D. All employees are eligible for the Employee Assistance Program (EAP). Other Voluntary Benefits: Full-Time employees are eligible for Short-Term Disability coverage.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
$73k-81.8k yearly 32d ago
Senior IT Support Specialist Managed Services
Baltimore Consulting
Remote job in Huntingtown, MD
Baltimore Consulting is seeking a driven and adaptable Senior Systems Engineer to join our fast-paced Managed Services team. In this role, you'll be at the heart of supporting a diverse client base, tackling everything from Azure and Windows Server administration to network troubleshooting and project implementation. No two days are the sameour environment is dynamic, and priorities can shift quickly, so the ability to pivot and manage multiple tasks is essential. If you're energized by variety, thrive under pressure, and have 6+ years of IT support experience (ideally within an MSP or consulting setting), wed love to hear from you.
This is primarily an in-office position based in the Baltimore Metro area, with the flexibility to work remotely one day per week. Occasional on-site client visits are required, typically within the local region.
Key Responsibilities:
Provide responsive support via phone, ticketing system, and email, resolving end-user issues both remotely and on-site.
Configure and manage advanced Office 365 security services, including Conditional Access Policies, Risky User/Sign-In Policies, Microsoft Defender, and Sentinel.
Deploy, configure, and troubleshoot firewalls and network infrastructure, including resolving complex network outages at client sites.
Perform proactive maintenance on client environments and collaborate with account teams to recommend infrastructure improvements.
Participate in a rotating after-hours on-call schedule.
Support project work, occasionally during non-business hours (with advance notice).
Required Skills & Experience:
Strong networking expertise: firewalls, managed switches, wireless, VPNs from deployment to ongoing management and troubleshooting.
Advanced Office 365 administration: hands-on experience with Intune, Defender, Conditional Access, and multi-tenant environments.
Proficiency with Microsoft Server platforms and Azure services (VMs, storage, networking, App Services).
Comfortable scripting and automating tasks with PowerShell.
Experience with virtualization technologies such as VMware and Hyper-V.
What Sets You Apart:
6+ years of professional IT experience, preferably in an MSP or consulting environment.
Excellent prioritization and problem-solving skills in high-pressure situations.
A passion for learning, sharing knowledge, and delivering exceptional customer service.
Strong communication skills able to explain technical concepts clearly to both technical and non-technical audiences.
Self-motivated and capable of managing multiple tasks and projects independently.
BENEFITS:
Health, dental, and vision insurance
Paid time off
Professional development assistance
A collaborative, growth-focused team environment
$84k-115k yearly est. 15d ago
Sr. Partner Insights Manager
Genesys 4.5
Remote job in California, MD
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
About the Role
We are seeking a strategic and analytical Sr. Partner Insights Manager to lead insights, analytics, and operational excellence across our Partner Organization. In this role, you'll combine data strategy, program management, and financial acumen to optimize Partner performance, strengthen channel operations, and ensure scalability within our SaaS CCaaS business.
You'll collaborate closely with Partner Sales, Finance, Revenue Intelligence and Operations to manage key partner programs, including rebate accruals, payments, and ROI tracking, ensuring financial accuracy and alignment with business objectives.
Key Responsibilities
Partner Program Reporting and Analytics
* Develop and execute Partner program reporting and analytics to measure partner program performance against stated objectives, including regular reporting to Partner Program and Field leadership
* Track and report on Global and Regional partner performance, KPIs, and scorecards to track sales, revenue contribution, pipeline health, and customer adoption.
* Perform ad hoc analysis that will require capability to develop Salesforce
* Review, update, and monitor externally facing partner dashboards within the partner portal to ensure that partners have all relevant details to achieve and monitor their performance
* Partner with Finance, Revenue Intelligence, IT and Operations teams to ensure data integrity, governance, and alignment across systems.
* Deliver insights and recommendations that inform Partner strategy, program design, and market expansion.
Partner Program & Incentive Management
* Manage the operational framework for Partner programs, including segmentation, enablement tracking, and incentive structures.
* Oversee rebate accruals and payments, ensuring accurate calculation, tracking, and timely disbursement in alignment with Partner agreements and performance metrics.
* Collaborate with Finance to forecast rebate liabilities and ensure financial accuracy in accruals and reporting.
* Develop visibility into how partners use and utilize rebates / credits to provide leadership with understanding of the rebate / credit value to partners
* Evaluate program effectiveness and propose data-driven improvements to maximize partner engagement and ROI.
* Lead cross-functional execution of program launches, communications, and quarterly partner performance reviews.
Cross-Functional Collaboration
* Serve as the strategic link between Partner, Sales, IT, Operations and Revenue Intelligence teams to align on metrics, reporting standards, and Partner success criteria.
* Present actionable insights and program performance summaries to executive stakeholders.
Ad-Hoc Initiatives & Strategic Projects
* Lead and manage cross-functional, ad-hoc initiatives and special projects that support evolving Partner and business priorities while ensuring effective communication of progress across teams.
* Apply project management with best practices to scope, plan, and execute high-impact initiatives such as program pilots, operational improvements, or data optimization efforts.
* Provide project tracking, stakeholder updates, and post-launch evaluations to ensure business outcomes are achieved.
Qualifications
* 10+ years of experience in data analytics, partner operations, or program management within a SaaS or technology environment.
* Strong understanding of partner ecosystems, rebate/incentive programs, and GTM models in B2B or CCaaS.
* Proficiency in Excel, SFDC, Tableau, and strong data analysis skills.
* Proven experience managing rebate accruals, payment validation, and financial reconciliation.
* Strong analytical, organizational, and communication skills with a focus on driving actionable outcomes.
* Bachelor's degree in Data Analytics, Finance, Business Administration, or related field (MBA or Master's preferred).
Preferred Attributes
* Experience designing and managing rebate and incentive frameworks in SaaS or channel-led environments.
* Ability to bridge financial analytics with partner performance insights.
* Executive presence and strong storytelling abilities for senior-level reporting.
* Strategic thinker with an operational mindset and commitment to process excellence.
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$125,400.00 - $233,000.00
Benefits:
* Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit ****************
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
$125.4k-233k yearly Auto-Apply 23d ago
Flex Sales Fair Consultant - Work from Home
Scholastic 4.6
Remote job in Waldorf, MD
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring “the best school day of the year” in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started…
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
Qualifications
Knowledge, Skills, and Abilities:
Sales Acumen:
Understanding of sales techniques, negotiation skills, and closing strategies.
Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
Ability to build and maintain strong relationships with customers.
Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
Strong time management skills and ability to prioritize tasks effectively.
Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
Time Type:Full time Job Type:Regular SeasonalJob Family Group:SalesLocation Region/State:FloridaEEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster
EEO Scholastic Policy Statement
Pay Transparency Provision