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  • Graduate Registered Nurse RN Med-Surg/Cardiac Telemetry Overflow (Full Time/Nights)

    Penn Medicine 4.3company rating

    Penn Medicine job in Lancaster, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? LOCATION: Lancaster, PA HOURS: Full Time (36 hours per week). Night (7pm-7am). Every third weekend and rotating holidays. A 20-bed Medical/Cardiac Telemetry Unit. The patient population varies with MS patients and cardiac overflow. Diagnoses include pneumonia, various lung disease, abdominal pain, infections, chest pain, post cardiac interventions. POSITION SUMMARY: Assume responsibility and accountability as defined by the American Nurses Association standards of nursing practice. The Clinical Nurse 1 New to Practice/Apprentice is a newly licensed new to practice RN or RN with less than 15 months of experience that demonstrates basic safe practice within the organizational professional practice model. The Clinical Nurse 1 New to Practice/Apprentice seeks guidance to integrate concepts, knowledge, skills and attitudes to meet standards for competent professional nursing practice. The Clinical Nurse 1 New to Practice/Apprentice exhibits Penn Medicine's experience standards which reflect its mission and are embedded in the professional practice competency domains. The Clinical Nurse 1 New to Practice/Apprentice is accountable for the provision of direct care to patients who may range in age from infancy to the elderly and demonstrates within the competency domains of Continuous Quality Improvement, Evidence Based Practice and Research, Leadership, Person and Family Centered Care, Professionalism, Safety, Teamwork and Technology/Informatics. The Clinical Nurse 1 New to Practice/Apprentice works closely with the interprofessional health care team to facilitate the coordination of care across the continuum. The nurse focuses on developing the knowledge and skills necessary to provide individualized care based on physical, psychosocial, cultural, educational, safety, and age-appropriate considerations of assigned patients. The Clinical Nurse 1 New to Practice/Apprentice requires consultation with more experienced clinicians and benefits from feedback while demonstrating growth in the ability to care for increasingly complex patients. The nurse demonstrates how nursing practice impacts the organizational vision, mission, and goals and the care delivery system. The nurse complies with all regulations and standards of regulatory and accrediting bodies. The Clinical Nurse 1 New to Practice/Apprentice must complete all Clinical Nurse 1 competencies and is expected to advance to the Clinical Nurse 2 Colleague level by 18 months of professional practice. ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Incorporates the Lancaster General Health mission, vision and values into planning patient care. + Functions as an independent and interdependent member of the health care team as defined in unit based Plan for Provision of Care. + Performs patient assessments, focusing on physiologic, psychological, and cognitive functions. Evaluates progress toward attainment of outcomes and adapts the plan of care based on recognized trends and changes. Collects and manages comprehensive data pertinent to the patient's health or the situation. + Analyzes the assessment data to determine the diagnosis or issues. Formulates age-appropriate and culturally and ethically sensitive plan of care + Implements care in a knowledgeable manner and coordinates patient care across several disciplines and among caregivers. + Provides leadership to other members of the team by effectively communicating expected standards of care and encouraging and supporting team members and their contributions. + Demonstrates an understanding of and a commitment to our values of privacy, quality, respect, service and teamwork. + Assigns, delegates, and supervises other employees and intervenes as appropriate to assure that the plan of care is carried out, continuity of care is provided and that established outcomes are achieved through availability and appropriated utilization of human, material and financial resources. + Educates patients about healthy practices and treatment modalities. + Systematically enhances the quality and effectiveness of nursing practices. Utilizes technology where appropriate. + Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing services. SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above: + Manages rapidly changing situations following established protocols, coordinating and accessing appropriate health team members and resources, and documenting events. + Participates in process improvement activities with an emphasis on increasing continuity in the nurse-to-patient relationship, minimizing rework and redundancies; constantly seeks ways to improve processes, increase efficiency, finds solutions to current situations or develops new methods and procedures. + Completes mandatory education and training that includes review of age-specific needs, caring behaviors, and interpersonal skills as defined by unit-based Plan for Provision of Care. + Maintains a safe working environment through compliance with established evidence-based practice policies and procedures and timely reporting of safety variances. + Projects pride in their work as exhibited in day-to-day interactions with staff, coworkers, patients and all those they come in contact with. + Seeks experiences and formal and independent learning activities to maintain and develop clinical and professional skills and knowledge. + Provides supervision, including guidance, counseling and mentoring, to targeted peers and subordinates to enhance the learning experiences and improve the professional practice environment within the designated work setting. + Participates in the employee performance process related to peers and subordinate team members; address employee problems, complaints, disputes or requests as the first level of supervision; evaluates their performance post hire. + Participates in the on-call responsibilities for this position as required. + Other duties as assigned. MINIMUM REQUIRED QUALIFICATIONS: + RN Licensure is required, issued by the PA Board of Nursing or a Temporary Practice Permit until an RN license is obtained. + Individuals with Temporary Practice Permits must sit for their NCLEX within 60 days of starting in their RN role. + Bachelor of Science in Nursing (BSN) or higher level nursing degree. + A graduate registered nurse may only practice professional nursing under supervision and if the graduate registered nurse holds a current temporary practice permit. Supervision means that a licensed registered nurse is physically present in the area or unit where the graduate registered nurse is practicing. + All Clinical Nurse 1 RN's will be required to successfully complete the Nurse Residency Program. + CPR Certification - American Heart Association (AHA) Basic Life Support, formerly Healthcare Provider (AHA Heart Saver AMA CPR/BLS certification required within 30 days of hire. + A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e.not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program. PREFERRED QUALIFICATIONS: As outline in unit based Plan for Provision of Care. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 281418
    $44k-97k yearly est. 2d ago
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  • Ambulatory Licensed Practical Nurse (LPN), WBH OBGYN, Full-Time (Day Shift)

    Penn Medicine 4.3company rating

    Penn Medicine job in Lancaster, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job Description Location: Mainly at Women and Babies Hospital. Will need to occasionally be asked to travel to other OBGYN locations in Parkesburg and/or Lancaster Health Beginnings offices as needed. Schedule: Monday through Friday, 40 hours/week, Day Shift. Hours from 8:00am-5:00pm. A Brief Overview To provide nursing services to patients at a provider's office. Patient care includes care to patients in following age group: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years) and geriatric (over 64 years). Provides patient care under the direction of the Registered Nurse and within the auspices of the licensure What you will do + Provides clinical advice by phone/electronic correspondence based on clinical judgments and/or triage protocols in accordance with regulatory requirements and standards of practice. Consults with provider as necessary. + Provides patient specific education including but not limited to preventive care, chronic disease management, acute diagnosis, medications and other areas pertinent to patient outcomes. + Prepares patient for visit by using appropriate rooming standards tool. Gathers information from patient and directs to the RN or Provider when necessary. + Administers injections and medications as prescribed by the provider and in accordance with department protocol, regulatory requirements and standards of practice. + Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider. + Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests. + Collects blood or other laboratory specimens and prepares them for further testing. + Authorizes prescription refills as instructed by the provider. + Assists with test tracking and monitoring overdue results. + Removes sutures and changes dressings on wounds as necessary. + Participates in daily huddles with the provider. + Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority. + Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures. + Performs various front office responsibilities as necessary. + May require some regional travel - valid driver's license is required if traveling. + Participates in the on-call responsibilities for this position as required by practice location. Qualifications + Req Other Completion of a LPN educational program + Pref 1+ years One (1) to Two (2) years of nursing experience in a primary or specialty care physician's office. + Pref Prior triage, emergency room, cardiac care, intensive care or other related specialty nursing experience. + Current licensure as a Licensed Practical Nurse (LPN), issued by the PA State Board of Nursing + American Heart Association CPR certification Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 290167
    $36k-52k yearly est. 3d ago
  • Nursing Assistant - Clinical Decision Unit

    Penn Medicine 4.3company rating

    Penn Medicine job in West Chester, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Nursing Assistant - Clinical Decision Unit 7:00pm - 7:30am 1 shift a week, every third weekend Sat and Sun required Summary: + Cross trained position to be assigned either in a Unit Secretary or Nursing Assistant role. The Unit Secretary is responsible for general office management, clerical and receptionist duties on the Nursing Unit. The Unit Secretary facilitates order entry and processing coordinates administrative support activities. The Nursing Assistant position provides patient care under the direction and supervision of a Registered Nurse. Both the Unit Secretary and Nursing Assistant performs duties that support the operation of the nursing unit and adheres to Nursing Policies and Procedures and Organizational Goals and Objectives. Responsibilities: + Communications and Customer Service Welcomes and greets patients and visitors to the unit. Demonstrates pleasant, professional communication skills when speaking with patients, visitors, nursing staff, physicians, volunteers and personnel from other departments. Answers the phone promptly using proper telephone etiquette. Identifies self and unit. Refers phone calls to appropriate person and is reliable with messages. Assists visitors find patient rooms, staff members and other resources. Facilitates transport of patients at discharge. Facilitates the patient belongings process as needed, including that the handoff of belongings occurs at admission, transfer and discharge. Facilitates calls to physician on behalf of nurses, avoiding duplication. Demonstrates correct use of communication systems such as intercom, pager system, phone functions, pneumatic tube, and other department based systems. Uses unit specific communication tools and applies to practice. Checks email regularly and posts items at the request of nursing leadership. Seeks clarification from Nurse Manager or Director as needed. Performs follow up phone calls to patients if requested by nursing leadership. Performs customer service rounding and surveys for patients upon request of nursing leadership. Answers call bells in a timely manner and communicates needs to responsible staff, or handles themselves if a simple request. Follows up to ensure that call bells have been addressed.Electronic Order Management and Order Processing Provides assistance to physicians, nurses, and other healthcare professionals as needed in accurate and efficient entry of computer orders (CPOE). Promotes and encourages CPOE. Demonstrates knowledge of order sets that the practitioners may use with CPOE. Actively uses Soarian feedback to report to CMIO and physician analysts any physicians who need monitoring or follow up on their CPOE practices. Provides for the accurate and timely processing of Orders, including follow up phone calls, completing consult forms and legibly transcribing on the kardex or any other forms. Monitors frequently for new alerts and other new items on electronic work lists such as Order Acknowledgement Work list, Alerts Work List and Interventions Work List. Notifies the nurses and nursing assistants promptly of any new orders, discontinued orders, alerts, specimens to be collected or treatments. Checks hourly for Order Session Summary reports while still in existence. Reprints orders from Reprint Facility or Operational Reporting as needed. Ensures that the Transfer Level of Care Med Rec Report is on the chart of all preoperative patients. Flags the physical chart when any new orders have been written or electronically entered. Follows unit protocol for dispatch of written medication orders to Pharmacy. Communicates stat orders to the nurse immediately upon receipt. Enters into Soarian any written non-medication patient care orders. Ensures that labeled specimens are sent to laboratory promptly, when requested. Notifies RN if there are any unclear or incorrect orders. Recopies Kardex or other forms when needed. Reviews Kardex or Daily Clipboard for Daily Lab Orders and enters these for the next day. With RN input, addresses and removes all remaining new orders from the work list before shift change and discharge. Performs Order Entry, Cancel Order, Order Inquiry functions when needed. Reviews orders regularly. Facilitates the patient schedule. Coordinates when there are multiple tests ordered and keeps track of patient location. Monitors specialty bed ordering and discontinuation when patient no longer needs. Initiates the location order set for inpatients who are going to surgery.Chart Management Places correct labels on all paper chart forms (front and back). Ensures all chart forms are properly labeled. Adds blank forms to charts as needed. Keeps charts neat and pages secure (reinforced). Maintains charts in accordance with CCH Policy & Procedure for sequence. Neatly files any remaining paper chart forms into their appropriate location. Thins charts as needed per policy & procedure, Prepares charts for admission, transfer and discharge. Prints ExitCare documents upon request and puts chart copy in chart prepares education packets at request of nurses to use in their patient teaching. Facilitates record requests from or to CCH or other facilities as needed. Assists with metrics and reporting requirements that may arise, for example recording quality improvement information onto logs or printing workflow reports.Patient Flow Responsibilities Prints ExitCare documents upon request and puts chart copy in chart prepares education packets at request of nurses to use in their patient teaching. Prints or copies records for patient transfer to another institution when case management is not available. Uses the Soarian Financial Application to enter Admissions, Transfers, Discharges, Service Updates, status updates (outpatient to observation status for example), Patient Location management, and other ADT functions as needed and in a timely manner. Monitors isolation census in consultation with RN- removing patient from isolation and discontinuing isolation equipment if screening has returned negative. Updates isolation code in Soarian if requested. Maintains census logs. Prints census sheet for the next shift as requested. Ensures that required Medicare paperwork has been signed and given to the patient and the chart copy placed in the chart when Case Management is not available. In ACC, assists in preparing stretchers and picking up blood products from the blood bank.Nursing Assistant - Patient Care Responsibilities Provides age appropriate care for the patient population served. For example, gives consideration to growth & developmental phase of life, to age related factors such as thermal regulation, nutrition, safety and functional needs of the patient. Uses appropriate resources for patients with special needs such as language barriers, sensory problems, altered cognition, cultural and religious needs. Integrates principles of infection control & infection prevention into practice. Uses standard precautions and uses personal protective equipment. Interacts with the patient in a manner that preserves patient dignity, privacy, and meets psychosocial needs of the patient. Bathes patients and provides assistance with hygiene. (Includes baths, mouth care, shaves males, combs hair, washes patient's hair as requested.) Changes bed linens for occupied and unoccupied beds. Changes incontinent patients promptly and provides appropriate skin care. Empties bedpans, urinals, commodes, and assists patient to the bathroom. Assists patients with meals, feeds patients as needed. Distributes nourishments as scheduled. Provides fresh water at bedside as appropriate. Measures and records intake and output. Positions patients correctly, aligns and supports torso and limbs as directed and per patient comfort. Transports patients via wheelchair or stretcher using safety measures appropriate for patient and vehicle. Uses proper body mechanics when transferring patient during ambulation and bed - chair transfers. Makes hourly rounds for patient safety and customer service. Responds to patient call lights in a timely manner. Obtains vital signs and weights, and records. Applies chest leads for patients on remote telemetry monitoring, and performs basic troubleshooting, such as replacing loose or missing electrodes. Collects and labels urine, stool, sputum specimens as directed. Inventories patient belongings at admission, transfer and discharge. Provides 1:1 patient supervision in "Sitter" role for patient safety and suicide precautions. Uses resources and references for reviewing policies and procedures, information needed to complete job duties. Prioritizes and organizes work effectively within assigned shift. Performs procedures within the scope of the Policy and Procedure Manual.Communication Communicates patient and unit information to the RN and interdisciplinary care team in a timely manner. Seeks help from RN when needed. Informs the RN when experiencing difficulty completing an assignment. Receives report and clarifies information as needed. Informs RN when leaving the unit for any reason. Accepts assignments and performs as a team member. Introduces self to patient and explains procedures to patient and family. Reinforces information to patients and family such as safety precautions for falls prevention, visiting hours, etc.Documentation Documents patient care in an accurate, professional and timely manner using Soarian and paper documentation forms according to policy and procedure. Role Development Develops own knowledge via practice, observation, and attending continuing education programs. Promotes best practice by demonstrating a commitment to quality patient care. Promotes innovation and creativity in the practice environment. Serves as a preceptor and mentor for new employees. Accepts constructive feedback about performance or behaviors and shows evidence of change. Demonstrates verbal and writing skills that are appropriate for healthcare communication. Adheres to the Department of Nursing Dress Code.Department of Nursing and Organization Support Attends assigned committee meetings and contributes to the committees. Communicates support of organizational values and strategies. Supports the following organizational programs: Magnet , Hospital of Distinction, Joint Commission Disease Specific Certification, Nursing Councils. Performs job duties in accordance with these standards. Maintains attendance/lateness standards in accordance with Hospital policy.Departmental Support Maintains equipment in working order. Uses equipment appropriately, follows Department policies for equipment and supply use, cleaning and maintenance. Performs assigned duties to maintain unit in a state of survey readiness and maintain quality initiatives. For example, quality control measures, emergency equipment checks, nutrition area cleanliness, etc. Performs assigned duties such as unit errands, stocking supplies, returning equipment to Central Supply, answering unit phone, etc. Adheres to unit programs to support patient care such as maintaining a quiet environment, hourly patient rounds, customer service, etc. Attends staff meetings on a regular basis. Keeps patient care area and work environment neat and organized. Credentials: + Basic Cardiac Life Support (Required) + Certified Nurse Aid + Certified Nursing Assistant preferred. Education or Equivalent Experience: + H.S. Diploma/GED (Required) + Education Specialization:Equivalent Experience:-And 0-1 years Training and/or experience at an acute care facility or student nurse with hospital based clinical experience-0-1 years Previous secretarial skills or healthcare experience We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 285353
    $30k-36k yearly est. 2d ago
  • Call Center Agent - REMOTE - Land O' Lakes, FL

    Orlando Health 4.8company rating

    Remote or Wesley Chapel, FL job

    \ Florida Medical Clinic Orlando Health Onsite training for 8 weeks in Land O' Lakes, FL. Job Title: Call Center Agent Department: Call Center Status: Full Time Hours: Monday - Friday, 8:00 AM to 5:00 PM. Job Summary: To deliver excellent patient centered service while providing information regarding services to patients, hospitals, staff and community health care providers in a high-volume call center environment. Perform intake triage, appointment scheduling and other patient requests based on provider protocols and Florida Medical Clinic policies and procedures. Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement - Up to 5% employer match on retirement contributions. ✅ Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Responsibilities Essential Functions. • Answers assigned department/queue overflow calls, maintaining approved standards • Answers phones and assists callers • Follows tasking guidelines and provides accurate and complete information • Addresses Web Appointment Requests as assigned • Completes the end of day process • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. • Performs all other duties as assigned. Other Related Functions • Performs other incidental and related duties as required and assigned • Maintains an organized and clean work area • Participates in maintenance of clinical supplies Qualifications Education/Training High School Diploma or equivalent required Licensure/Certification None Experience • Two (2) years of related experience required. Relevant experience may include, clerical customer service, call center / high volume phones (200 calls or more daily), physician office, insurance billing, or other health care related • Additional (1) year clinical experience (CMA, MA, CNA), or experience in a health care or hospitality-related industry working with a concierge-style or call center service model preferred • A working knowledge of medical terminology preferred • High level of general computer literacy required, may be demonstrated by successful experience with a variety of computer software packages and/or systems. • Must have excellent interpersonal, customer service, and communication skills. • Must be able to perform under stress when confronted with emergency, critical, or unusual situations. • Must be able to multi-task effectively, maintaining a high standard of patient focus while making generalizations, evaluations, or decisions based on sensory or judgmental criteria. Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.
    $26k-30k yearly est. Auto-Apply 12d ago
  • Advocate Health - Chief of Philanthropy

    Atrium Health 4.7company rating

    Remote job

    Primary Purpose As part of the CEO Cabinet at Advocate Health, the Chief Philanthropy Officer is responsible for the vision, planning, implementation, and management of all development programs across all divisions, academics, service lines, national service lines, community/mission-based programs, and enterprise-wide initiatives. This role provides strategic oversight of all philanthropy activities across the system, including infrastructure, staff and financial reporting, in order to maximize fundraising potential and establish, measure, and enhance fundraising goals and strategies. This role will also serve as the President of the Advocate Health Philanthropy Institute. Major Responsibilities Oversee strategic planning around philanthropy and the role it plays in achieving enterprise goals and strategic differentiators. Develop a comprehensive, integrated philanthropy strategy for all Divisions, Academics, Service Lines and National Services Lines, incorporating academic fundraising into the framework, inclusive of developing programs to accept local and enterprise-wide gifts Establish the Advocate Health Philanthropy Institute with a philanthropic vision and framework to elevate the importance of philanthropy across the Enterprise that enables continued growth. Establish annual goals, objectives, and strategies for fundraising programs, ensuring fundraising efforts are aligned with organizational goals and strategic differentiators. Develop system-wide processes whereby national and regional initiatives and projects are identified, prioritized and aligned with various types of funding, including traditional philanthropy and non-research government grants. Partner with senior leaders and executives to engage teams in philanthropy efforts locally and at an enterprise level. Provide professional fundraising guidance and create a strong development program with measurable goals. Oversee staff responsible for preparing proposals and materials to secure major gifts from individuals, corporations and foundations. Ensure smooth operations and data management systems and processes for all foundations. Manage accounts and provide periodic reports to the all appropriate boards. Streamline and, where appropriate, simplify Board governance and recruitment by creating a consistent policies and processes for selection criteria, while preserving important local nuances. Establish a framework to secure philanthropic support from both international and national foundations, corporations and prominent philanthropists. Develop system-wide policies, administer the annual operating budget, and maximize resources. Build strong relationships with donors, patients, business, and community leaders. Ensure local philanthropic efforts are honored and donor intent is respected. Represent Advocate Health at public functions and special events. Enhance community awareness and understanding of philanthropy and the Institute. Provide donor recognition programs to enhance donor morale and repeat giving. Minimum Job Requirements Education Bachelors Degree required. Work Experience Required a minimum of 12 years of experience, with at least 10 years of management experience. Knowledge / Skills / Abilities Proven ability to lead and inspire a fundraising team, develop strategic plans, and consistently surpass fundraising targets. Skilled in cultivating relationships with major donors, corporations, and foundations, fostering trust and strong connections. Extensive knowledge of healthcare philanthropy, including donor cultivation and stewardship, as well as best practices in grant writing. Experience in setting and executing a strategic vision for a new or expanding fundraising program, with a demonstrated ability to innovate, scale, and adapt fundraising efforts to align with organizational goals and objectives. Proven success in working within complex integrated organizations to achieve internal consensus on the importance of philanthropy, resulting in collaborative fundraising efforts. Proficient in analyzing data, identifying funding opportunities, and aligning philanthropic efforts with institutional goals. Excellent communication skills to effectively convey the healthcare system's mission and vision, and advocate for its community impact. Well-versed in the healthcare industry, understanding its challenges and unique needs within an academic setting. Preferred Job Requirements Education: Masters degree preferred. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Denials & Follow-up Rep- Benson- Remote

    Ochsner Health System 4.5company rating

    Remote or New Orleans, LA job

    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job is primarily responsible for resolving all outstanding insurance account receivables. Responsibilities include, but are not limited to, performing collection and billing activities related to account resolution, and communicating with payors (Government and Commercial), clients, reimbursement vendors, and other external resources such as patients. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. Education Required - High School diploma or equivalent Preferred - Associates Degree or Bachelor Degree Work Experience Required - 1 year related experience in related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking and/or customer service related job Preferred - Prior experience working with EPIC system Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of required job information. Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process. Must be proficient with Windows-style applications, keyboard, and various software packages specific to role. Strong interpersonal skills. Ability to multi-task. Ability to perform effectively in a fast paced ever changing environment. Ability to remain calm and professional in high pressure/stressful situations regarding patient financial and medical conversations. Reliable transportation to travel to other facilities to fill in as needed. Job Duties Performs account research with internal and/or external resources via phone and payor websites to determine status of the account with the expected result of obtaining payment of the account. Verifies and/or updates insurance and demographic information for accuracy to resolve barriers in receiving payment of the account. Follows-up with payors and checks claim status as needed throughout the payment process. Appeal denials when needed throughout the payment process and determines when appeals should be sent for further research and/or review. Maintains knowledge of differing payor guidelines to ensure accurate reimbursement by various resources, such as department meetings and updates on payor websites. Identifies trends that may cause or are causing various types of issues on assigned accounts and reports to leader with recommendations for system improvements/edits. Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ************ (select option 1) or ******************* . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
    $25k-28k yearly est. Auto-Apply 1d ago
  • Payment Integrity Policy Analyst

    Unity Health Insurance 4.7company rating

    Remote or Madison, WI job

    Quartz is excited to launch a brand-new Payment Integrity Department, and we're looking for an experienced Medical Coder to help shape this critical function from the ground up. If you're passionate about coding accuracy, payment integrity, and making a meaningful impact on healthcare affordability and quality, this is your opportunity to make a difference for our members and providers. This role offers a unique chance to influence strategy, develop new policies, and collaborate with a team that truly values both coding expertise and payment integrity excellence. Benefits: * Be a founding member of a newly created Payment Integrity department * Play a key role in building and implementing new policies and processes * Collaborate with a team that respects and values your coding and payment integrity expertise * Access professional development opportunities to support your long-term growth * Starting pay range based upon skills and experience: $71,000 to $88,800 + robust benefits package Responsibilities * Investigate, analyze, develop and implement Payment Integrity Policies * Research National, Regional, and Local health plans Payment Integrity practices to identify industry trends * Analyze financial performance of Quartz, provider sponsors, and risk pools * Reviews, analyzes, and responds to internal or external audits related to Payment Integrity Policies * Monitor regulatory compliance related to federal, state and ERISA regulations * Develop provider appeal responses in collaboration with Provider Network Management * Create educational materials to support provider understanding of Payment Integrity Policies * Review and respond to escalated provider appeals * Drive process improvements related to provider abrasion and payment integrity workflows Qualifications * Bachelor's degree with 2 years of Payment Integrity, Coding Integrity, or Revenue Integrity Experience Or * Associate's degree with 5 years of Experience Or * High School equivalency with 8 years of Experience * Completion of a Medical Coding Program, Health Information Management Program or Health Information Technology Program * Certifications in CPC, COC, RHIT, RHIA, CCA, and/or CCS * Strong Understanding of: * CMS and Commercial Payer Policies * Claims Processing and Reimbursement * ICD-10 Coding & DRG Validation * Healthcare Revenue Cycle Operations * Confidence engaging with providers, including discussions at the executive level Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check. Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.
    $71k-88.8k yearly Auto-Apply 27d ago
  • Systems Analyst 3 - Remote (see full posting for eligible states)

    Northern Arizona Healthcare 4.6company rating

    Remote or Flagstaff, AZ job

    Must have Cerner and application management experience NAH reserves the right to make hiring decisions based on applicants' state of residence if outside the state of Arizona. NAH currently hires for remote positions in the following states: Alabama Arizona Florida Georgia Idaho Indiana Kansas Michigan Missouri North Carolina Ohio Oklahoma Pennsylvania South Carolina Tennessee Texas Virginia The Senior Clinical System Analyst independently defines system objectives, requirements, scope, and impact based on needs of clinical operations. Develops or modifies clinical information technology (Oracle Health Cerner Millennium) and related/interfaced applications to solve complex healthcare problems. Considers current organizational, system or network limitations. Serves as a liaison for vendors, physician, nursing, ancillary and clinical informatics teams to ensure optimal quality and efficiency of patient care delivery and documentation. Candidates should demonstrate: Expertise in use, analysis, design, development, build and testing of multiple Cerner solutions which may including Interactive View and I&O, Acute Case Management, PowerOrders, MPages, and Dynamic Documentation. A working knowledge of the Cerner's Clinically Driven Revenue Cycle model. Patient care standards and Quality/Regulatory requirements as they apply to areas of expertise. Competent to work independently at all phases of clinical applications systems analysis and development. Studies clinical information technology systems' needs, investigates solutions, and presents recommendations to leadership and/or operational stakeholders. Responsible for being team lead as assigned by leadership. Exhibits proactive critical thinking, problem solving skills, and goal oriented behavior to ensure successful outcomes. Responsibilities Technological Development"5+ years experience in mitigating issues by updating, modifying, configuring and evaluating production and non-production systems. Knowledge of Healthcare Business operations, departments, and processes enabling proficient ability to implement Business application and server changes across the Healthcare system. "Is able to perform system analysis or hardware device to diagnose any issues or identify sources of performance degradation. Ability to create and implement effective, appropriate solutions independently. "7+ years experience with application support to include drafting, reviewing and approving implementation of changes to applications and supporting documentation. Experience using various systems and recommended tools to support and troubleshoot various database and application software systems deployed in a healthcare environment. 7+ years experience in providing resolution using Incident Management and Change Management processes, in line with ITIL Guidelines. 7+ years experience in Healthcare operations, departments, and processes enabling proficient ability to implement application and server changes across the Healthcare system. Responsible for supporting functional specifications for application development projects, implementing, configuring and maintaining applications, and resolving application issues. Identifies and participates in available continued education within scope of responsibility on an annual basis CommunicationsRespond to requests for technical assistance following the NAH incident and request management guidelines. Effectively utilizes all available data as a communication tool to promote data-driven decision making. Responsible for providing quality status updates to stakeholders via communication tools and within the NAH service management tool. Participates in communication with staff and leadership to promotes cross-team collaboration and growth of team members through cross-training, coaching, and service excellence standards. Demonstrates ability to manage vendor relationships including accountability to SLA and Project Scope deliverables. OperationsEstablish and maintain partnerships with stakeholders and operational owners while supporting, upgrading and implementing solutions. Actively participates in assigned projects including tasks and go live activities relevant to the scope of work. Provides relevant support documentation post project go live to supporting team-members. Maintains a thorough understanding of hospital system operations to provide consistent and effective support of the workflows and solutions. Proven experience in enterprise hardware and software systems and equipment, including but not limited to the ability to operate a computer, server, and peripheral devices to support all NAH IT systems. Demonstrates ability to independently diagnose and troubleshoot issues and provide technical resolutions or engage appropriate resources for escalation. Responsible for special functions and duties as directed by management. Responsible for documenting, reviewing and updating configuration changes on supported systems aligning with ITIL standards and departmental processes. Responsible for leading small and large projects; functional requests including scoping, resource management and execution. Compliance/SafetyResponsible for reporting any safety-related incident in a timely fashion through the Vigilanz /RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications Education Bachelor's Degree in Information Technology, Business Administration, Healthcare Administration or closely related field - or 7 years of experience Masters Degree - Preferred Certification & Licensures Cerner Fundamentals - Required for EHR application support Clinical and Revenue Cycle applications within 6 months of hire Professional Certifications (2 preferred): Certifications that portray advanced level of proficiency relevant to the job responsibilities. ITIL v3 (or higher) Foundation-Preferred Experience Must have Cerner and application management experience7+ years Healthcare IT Analyst experience 7+ years of experience in system implementations, upgrade and maintenance 7+ years of experience with process improvement, project planning/work breakdown or workflow management 7+ years of experience working in EMR, ERP or other healthcare applications. Experience leading small projects including scoping, time management and execution CALL REQUIRED: **Call required as a subject matter expert; physical response may not be necessary
    $77k-105k yearly est. Auto-Apply 58d ago
  • Sr Motion Graphic Designer

    Coxhealth 4.7company rating

    Remote or Springfield, MO job

    Facility: CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1689 Marketing Scheduled Weekly Hours: 40 Hours: 8:00 AM - 4:30 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces by Newsweek . Recognized as a Greatest Workplace for Women in both 2023 and 2024. Listed as one of the Greatest Workplaces for Diversity in 2024. Acknowledged by Forbes as one of the Best Employers for New Grads. Ranked among the Best Employers by State for Missouri. Healthcare Innovation's Top Companies to Work for in Healthcare in 2025. Benefits Medical, Vision, Dental, Retirement Plan with employer match, and many more! For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: The Senior Motion Graphic Designer conceptualizes, designs, and produces impactful motion graphics, animations, and visual content that elevate CoxHealth's brand, reinforce its reputation, and serve the needs of both internal and external audiences. By combining creative vision with technical expertise, this role transforms complex ideas into compelling visual narratives that engage audiences and align with strategic marketing and communication objectives across digital, social media, and internal platforms. The designer collaborates closely with cross-functional teams to develop and refine both animated and static assets, staying current with emerging design trends, AI-powered tools, and industry best practices to ensure content remains innovative and forward-thinking. This role may also involve mentoring junior staff and supporting print material creation. This is a full-time, remote position. Education Required: Bachelor's degree in Motion Design, Graphic Design, Animation, Visual Communication, or a related field, or 8 years' relevant experience. Experience Required: Minimum 1 year of experience in motion graphic, animation, or video editing within a creative agency, in house team or similar setting Preferred: 5+ years in a senior or lead role. Preferred: Experience in a health care system or other regulated industry. Skills Proficient in Adobe Creative Suite (After Effects, Premiere Pro, Illustrator, Photoshop) Skilled in 3D design and motion graphics (Cinema 4D, Blender, Maya, Houdini) Experienced with interactive design tools (Figma, Adobe XD) for cross-platform digital content Adept in data visualization (charts, graphs, infographics) Strong attention to detail and brand consistency across all platforms Creative problem-solving and adaptability in evolving projects and challenges Solid understanding of UI/UX design principles for user-friendly digital content Advanced in 2D/3D animation, keyframing, composting, video editing, and sound synchronization, with a strong application of animation principles Experienced in project management, including timelines, resources, and prioritization Strong foundation in design principles and visual storytelling Effective communication, collaboration, and presentation skills Licensure/Certification/Registration N/A
    $46k-55k yearly est. Auto-Apply 5d ago
  • Medical Case Manager - PMC Infectious Disease Maps

    Penn Medicine 4.3company rating

    Penn Medicine job in Philadelphia, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job Title: Medical Case Manager Department: PMC Infectious Disease Maps Location: Penn Presbyterian Medical Center- 51 N 39th St Hours: Full Time Summary: + Provide medical case management services to HIV-infected patients of the Penn MacGregor Infectious Diseases Practice. Assess clients' needs; develop, implement, and monitor service care plans. Link clients to appropriate medical, mental health, addiction, and support services and ensure that they remain engaged in care. Responsibilities: + Act as a medical case manager for individuals and families infected/affected by HIV/AIDS. + Assess clients' needs; develop, implement, and monitor service care plans at least every 6 months. + Link clients to appropriate medical, mental health, addiction, and support services. + Accompany clients to at least 2 HIV medical visits per year. + Coordinate and monitor services + assist clients with entitlements through advocacy and completing required documentation. + Conduct home visits as necessary. + Collaborate with other service providers and agencies. + Provide information, education, and referral to clients and members of their support system as required. + Serve as a resource for the community around AIDS-related issues. + Complete written documentation of the client interactions within two business days. + Provide the full range of medical case management services to HIV-positive clients assigned to a caseload of approximately 40-45 clients. + Function as a part of the Infectious Diseases team to ensure high-quality services are provided to clients. + Complete all documentation/paperwork concerning client contact and referrals per time frames established in the Direct Service Policy and Procedure Manual. + Maintain and document at least the minimum contact with each client assigned to caseload per time frames detailed in the Direct Services Policy and Procedure Manual. + Maintain a minimum of 450 units of service (15 minute time increment) per month. + Maintain a strengths-based approach in interactions with clients. + Proactively advocate for clients, exhausting all available resources. + Participate in weekly individual supervisory meetings. + Maintain awareness and knowledge of resources, benefits and entitlements necessary to refer clients for services and to advocate for the clientneeds. Credentials: Education or Equivalent Experience: + Bachelor of Arts or Science (Required) + Education Specialization:Degree in Social Work, Human Services, Socialogy, Psychology or Nursing. + Master of Arts or Science (Preferred) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 296424
    $43k-62k yearly est. 43d ago
  • Weapon Detector Specialist (Part-Time, Day Shift, Weekends, Women and Babies Hospital)

    Penn Medicine 4.3company rating

    Penn Medicine job in Lancaster, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job Title: Weapon Detector Specialist Entity: LGH Location: Women & Babies Hospital - Penn Medicine Lancaster General Health - Suburban Pavilion - 690 Good Dr, Lancaster, PA 17601 Hours: 0.4 FTE (16 Hours per week), Every Saturday and Sunday, Day Shift Summary: + The Weapon Detector Specialist is responsible for operating and maintaining weapon detection equipment to ensure that the safety and security of the facility is achieved. This role involves effectively detecting and identifying objects in the shape of a weapon that may pose a threat, adhering to established protocols and procedures and assisting with the overall security efforts of the organization. Responsibilities: + Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: Weapon Detection Operation: + Operate weapon detection equipment at designated checkpoints, entrances or areas to scan individuals, bags, packages and other items. + Monitor the display and alarms of the weapon detector to identify and differentiate between harmless and potentially prohibited objects in the shape of a weapon. + Communicate with individuals passing through the weapon detection system, providing clear instructions and ensuring compliance with screening procedures. Threat Identification: + Detect and respond to alarms triggered by the weapon detection system, verifying the source of the alarm and taking appropriate actions based on established protocols. + Identify potential threats, such as weapons, sharp objects, or other prohibited metal items and report findings to appropriate security personnel. + Communication and Collaboration: + Work closely with security personnel, law enforcement or relevant staff to address any security concerns or potential threats identified during screening. + Provide assistance to visitors, employees and other individuals passing through weapon detection areas, maintaining a courteous and professional demeanor. Equipment Maintenance: + Conduct routine inspections and maintenance of weapon detection equipment to ensure proper functionality and accuracy. + Report any malfunctions, technical issues or equipment failures to the appropriate maintenance personnel. Record Keeping: + Maintain accurate records of individuals screened, items detected, and any incidents that occur during the screening process. + Prepare and submit daily activity reports, incident reports, and other documentation as required. Adherence to Policies and Procedures: + Follow established security protocols and guidelines while conducting weapon detection screening. + Stay updated on company policies, security procedures, and any changes in regulations related to metal detection. + Must be of good character and neat and clean in appearance. + Must comply with departmental dress code and standards. Customer Service: + Interact with the public, visitors, and employees in a friendly and professional manner, ensuring a positive experience during the screening process. + Provide assistance to individuals who may require special accommodations during the screening process. The following duties are considered secondary to the primary duties listed above: + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures. + Other duties as assigned. Minimum Required Qualifications: + Strong attention to detail and the ability to differentiate between harmless and potentially prohibited items. + Excellent communication skills and the ability to interact effectively with individuals from diverse backgrounds. + Ability to remain calm and composed under pressure, especially in quick decision-making situations. + Understanding of security procedures and the importance of confidentiality. + Physical ability to stand for extended periods and perform repetitive tasks. + Proficient in computer skills. + Must present and write accurate factual records and reports for initial investigations and visual sightings of hazards, accidents, and infractions of rules of conduct by employees and others. + Must have good visual and hearing acuity, no visual hearing disorders, and no physical disorder that may cause fainting. + Fluent in reading, writing, and speaking English. + One 1 year of previous experience operating weapon detection equipment or working in a security-related role. Credentials: Education or Equivalent Experience: + H.S. Diploma/GED (Required) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 295997
    $31k-65k yearly est. 36d ago
  • Biomedical Equipment Technician (I, II & III)

    Penn Medicine 4.3company rating

    Penn Medicine job in Philadelphia, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Biomedical Equipment Technician (I, II, & III) Biomedical Equipment Technician I- Job Summary: + Working under close supervision, the Biomedical Equipment Technician I is responsible for assisting in the maintenance of biomedical and related equipment that supports clinical engineering operations. Responsibilities: + Under close supervision, maintains, repairs, and calibrates patient care medical devices, using general knowledge of lowrisk equipment. + Correctly and efficiently applies basic technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations. + Evaluates issues, identifies appropriate resolutions and consults with experienced team members or leadership. + Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations. + Completes assignments to meet turnaround time and quality metrics. + Maintains vendor-recommended preventive maintenance program. + Special projects as assigned by Manager. + Maintains a cost-effective inventory, utilizing second sources of replacement materials required to service and maintain medical devices within the facilities. + Maintains appropriate service and calibration documentation in accordance with applicable laws and standards. + Openly shares information and readily poses clarifying questions. Seeks guidance from senior team members. + Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge. + Special projects as assigned by Manager. + On-Call services are 24X7 and may be required as part of this job. + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures. + Other duties as assigned to support the unit, department, entity, and health system organization. Education and/or Experience: + H.S. Diploma/ GED (Required) + 1+ years of experience troubleshooting and maintaining electromechanical systems OR current enrollment in/completion of a Clinical Engineering/BMET program with internship OR completion of a specialized OEM training course with 1+ years of field experience (Required) + DoD BMET Program (Preferred) + Associate's degree and related experience (Military or Healthcare hospital environment); internship experience (Required) + Bachelor's degree and related experience and/or training, or equivalent combination of education and experience; internship experience (Preferred) Certifications: + AAMI certification (Preferred) Skills & Abilities: + Must be capable of trouble-shooting bio-medical devices and related equipment + Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable + Experience working with medical hardware, software and equipment products + Strong customer service orientation and ability to follow through issues to resolution. + Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc. + Familiar with process improvement activities, preferred + Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment, preferred + Must be able to function as part of a team providing a high level of quality service to clients + Ability to utilize Microsoft Office and asset management software + Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity, preferred Biomedical Equipment Technician II- Job Summary: + Working under moderate supervision, the Biomedical Equipment Technician (BMET) II is responsible for assisting in the maintenance of biomedical and related equipment that supports Clinical Engineering operations. Responsibilities: + Under moderate supervision, maintains, repairs, and calibrates patient care medical devices. Provides technical support for low and medium risk equipment. + Correctly and efficiently applies basic and expanded technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations. + Evaluates issues, identifies a resolution and consults with more experienced team members or leadership as needed. + Completes assignments to meet turnaround time and quality metrics. + Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations. + Maintains vendor-recommended preventive maintenance program. + Maintains a cost-effective inventory, utilizing second sources, of replacement materials required to service and maintain medical devices within the facilities. + Maintains appropriate service and calibration documentation in accordance with applicable laws and standards. + Provides technical training and mentorship to entry level Biomedical Equipment Technicians (BMET) concerning patient care medical devices. Assists staff with tasks that have been mastered. + Uses understanding of Regulatory and Safety requirements to communicate Biomed compliance to departmental owners. + Assists with training of clinical personnel on user operation and maintenance of equipment, as needed. + Recommends the use of outside service personnel, as required. + Researches industry Best Practice and uses information to solve current challenges or issues. + Attends pertinent service and training seminars as required, to enhance skill level and decrease device operational costs, post warranty. + Assists with the acceptance inspections, the relocation of existing, and with the installation of new equipment when required. + Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge. + Special projects as assigned by Manager. + On-Call service are 24x7 and may be required for this job. + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures + Other duties as assigned to support the unit, department, entity, and health system organization Education and/or Experience: + H.S. Diploma/ GED (Required) + 2+ years of experience troubleshooting and maintaining electrotechnical systems (Required) + Associates Degree and 1+ year of related experience (Military, Healthcare, hospital or field service environment (Preferred) + Bachelor's degree and 0-1 year of related experience and/or training, or equivalent combination of education and experience (Preferred) + DoD BMET Program and 1+ years of related experience (Military, Healthcare, hospital or field service environment) (Preferred) Certifications: + AAMI certification (Preferred) Skills & Abilities: + Must be capable of trouble-shooting bio-medical devices and related equipment + Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable + Experience working with medical hardware, software and equipment products + Understand medical device usage within a health system environment + Experience working with Health System process and/or system design concepts + Strong customer service orientation and ability to follow through issues to resolution. + Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc. + Familiar with process improvement activities, preferred + Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment required, preferred + Must be able to function as part of a team providing a high level of quality service to clients + Ability to utilize Microsoft Office products and asset management software + Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity, preferred **Biomedical Equipment Technician III-** Job Summary: + Working under limited supervision, the Biomedical Equipment Technician (BMET) III is responsible for assisting in the maintenance of biomedical and related equipment that supports Clinical Engineering operations. Responsibilities: + Working under little to no supervision, maintains, repairs and calibrates patient care medical devices. Provides technical support for low, medium and high risk equipment, utilizing a strong understanding of medical device integration and networking. + Correctly and efficiently applies basic and expanded technical skills following Original Equipment Manufacturers (OEM) or Alternative Equipment Maintenance (AEM) recommendations. + Evaluates issues, identifies a resolution and independently completes repair. As needed, engages senior team members or leadership for consultation or guidance. + Completes assignments to meet turnaround time and quality metrics. + Performs quality assurance inspections in accordance with applicable codes, standards, and manufacturer recommendations. + Maintains vendor-recommended preventive maintenance program. + Maintains a cost-effective inventory, utilizing second sources of replacement materials required to service and maintain medical devices within the facilities. + Maintains appropriate service and calibration documentation in accordance with applicable laws and standards. Provides technical training and mentorship to junior Biomedical Equipment Technicians (BMET) concerning patient care medical devices. Assists staff with tasks that have been mastered. + Uses understanding of Regulatory and Safety requirements to communicate Biomed compliance to departmental owners. + Assists with training of clinical personnel on user operation and maintenance of equipment, as needed. Provides technical assistance and instruction to personnel regarding equipment operation and maintenance. - Recommends the use of outside service personnel, as required. + Researches industry Best Practice and uses information to solve current challenges or issues. + Participates in environment of care (EOC) rounds with follow up corrective action plan. + Attends pertinent service and training seminars as required, to enhance skill level and decrease device operational costs, post warranty. + Assists with equipment planning and pre-purchase evaluations of new equipment. + Assists with the acceptance inspections, the relocation of existing, and with the installation of new equipment when required. + Provides the customer with a professional and enjoyable experience. Approaches customers equipped with attentiveness, empathy, patience, and knowledge. + Reviews outcome of preventive maintenance actions and makes recommendations to department staff concerning improvements. + Provides or assists with in-service educational programs on use of equipment. + Recommends new equipment and testing procedures. + Collaborates with Information Services to ensure Health Insurance Portability and Accountability Act (HIPAA) compliance and connectivity of biomedical devices. + Understands and complies with Joint Commission and other applicable standards and regulations. + Special projects as assigned by Manager. + Position may require on-call 24x7. + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures + Other duties as assigned to support the unit, department, entity, and health system organization Education and/or Experience: + H.S. Diploma/ GED (Required) + 5+ years of experience troubleshooting and maintaining electromechanical systems (Required) + Associate's degree and 4+ years of related experience (Military, Healthcare, hospital or field service environment) (Preferred) + Bachelor's degree and 3+ years of related experience and/or training or equivalent combination of education and experience (Preferred) + DoD BMET Program and 4+ years of related experience (Military, Healthcare, hospital or field service environment) Certifications: + AAMI certification (Preferred) Skills & Abilities: + Must be capable of trouble-shooting bio-medical devices and related equipment + Must possess knowledge about the proper use of diagnostic tools, test equipment and software, where applicable + Experience working with medical hardware, software and equipment products + Understand medical device usage within a health system environment + Strong customer service orientation and ability to follow through issues to resolution. + Ability to interact with all levels of Health System personnel to include: management staff, consulting staff, clinicians, clinical administrators, etc. + Familiar with process improvement activities + Knowledge of healthcare operations and the use of medical technology in the practicing healthcare environment + Must be able to function as part of a team providing a high level of quality service to clients + Ability to utilize Microsoft Office products and asset management software + Understanding of medical PCs, peripherals, medical network hardware, clinical network applications and cybersecurity We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 276779
    $44k-58k yearly est. 60d+ ago
  • Laundry Worker: Lancaster, PA. (Full-Time, Days)

    Penn Medicine 4.3company rating

    Penn Medicine job in Lancaster, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job: Laundry Worker Hours: Full time, day shift M-F/ 6:00am- 2:30pm. Every other weekend and every other holiday Location: Lancaster General Hospital- 555 N Duke Street Lancaster, PA Summary: + Position Summary: Folds, sorts, inspects and stacks clean linens. Feeds or relieves at the flatwork ironer. + Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: + Folds, sorts, inspects and stacks all clean hospital linens. + Assists in the operation of the flatwork ironer. + Folds, sorts and scans all O.R. linens. + Operates the towel and gown small-piece folder. + Delivers clean linen carts to Nursing Areas. + The following duties are considered secondary to the primary duties listed above: + Assists in linen distribution area. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 301446
    $26k-33k yearly est. 23d ago
  • Transporter (Part-Time, Evening Shift)

    Penn Medicine 4.3company rating

    Penn Medicine job in Lancaster, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job Title: Transporter Entity: LGH Location: Lancaster General Hospital - 555 N Duke St, Lancaster, PA 17602 Hours: 0.5 FTE (20 Hours per week), Evening Shift, 12:00 PM - 10:30 PM Sat/Sun Summary: + To greet, guide and transport in-patients within the hospital setting for all departments. Transport equipment and supplies within the hospital setting. Patient care includes care to patients in the following age groups: pediatric (0 days through 12 years), adolescent (13 through 18 years), adult (19 through 64 years), and geriatric (65 years and above) Responsibilities: + Performs patient transfer on and off appropriate transport equipment. + Transports scheduled patients to all areas of the hospital. Retrieves and delivers equipment, patient transporting aids, and supplies. + Completes cleaning tasks utilizing OSHA standards. Performs maintenance and/or inventory of equipment according to department standards. + Monitors the condition of wheelchairs and litters and initiates repair through appropriate communication channels. + Monitors and maintains transport system including computerized transport schedules. + Demonstrates computer skills necessary to perform department specific responsibilities. + Depending on location may need to reschedule patients and handle phone calls. + Documents accurately and timely, according to department standards. + Reports promptly unusual situations, reactions, effects or conditions related to patient care to the responsible person(s). + Provides basic comfort, support and safety needs of patients. + Functions as a patient advocate by resolving patient/family concerns through appropriate actions. + Demonstrates proper responses to emergency situations. + Identifies learning needs and seeks available resources and opportunities. + Completes assignments within designated shift.\ + Responds promptly to requests for assistance. + Respects patient rights and maintains strict confidentiality. + Demonstrates concern and respect for others thoughts and feelings and handles conflicts in a positive manner. + Accepts accountability, as an individual and as a team member for all services provided. + Participates in the on-call responsibilities for this position as required + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures + Other duties as assigned to support the unit, department, entity, and health system organization Minimum Qualifications: + High school diploma or equivalent (Required) + Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training) (Required) + Ability to continually prioritize work responsibilities (Required) + Ability to work independently and deliver accurate and efficient results (Required) + Demonstrates positive interpersonal and communication (verbal and written) skills when dealing with patients, family members and staff (Required) + CPR Certification (Preferred) Education or Equivalent Experience: + H.S. Diploma/GED (Required) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 298717
    $27k-35k yearly est. 22d ago
  • Medical Esthetician - Bryn Mawr

    Penn Medicine 4.3company rating

    Penn Medicine job in Bryn Mawr, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: Penn Plastic Surgery is seeking an experienced Medical Esthetician to join the cosmetic surgery and skincare team. The Esthetician will see patients in the office for consultations and provide skin care treatments including laser microdermabrasion, chemical peels, microneedling, and laser treatments. The Esthetician will also work closely with the surgical teams and assist with surgical patients to enhance pre- and post-surgical care. The Esthetician will see patients at the Penn Plastic Surgery Bryn Mawr office as well as the Penn Plastic Surgery Perelman Center location office in Philadelphia. The Esthetician will be responsible for remaining educated and informed on the latest developments and innovations in skin care, recommending and developing new services and offerings, and developing and maintaining strong working relationships with key vendors. The Esthetician will also play a key role in the growth of the skin care and cosmetic surgery practice and marketing of cosmetic services. The ideal candidate is a team-player, self-starter with attention to detail and excellent interpersonal skills. Responsibilities: - Provides cosmetic skin treatments and management plans to patients. - Must demonstrate knowledge of cosmetic and skin care products and services. - Performs skin evaluation, chemical peels, microneedling, microdermabrasion, intense pulse light and laser skin resurfacing treatments. - Promotes and sells cosmetic products and services sponsored by the plastic surgery practice. - Assures compliance with regulatory parameters. - Orders clinical supplies for the practice and assures all are current and properly stored. - Educates other staff members and trainees on skin care. - Keeps educated and up to date on skin care innovations and current practice guidelines. - Performs duties in accordance with Penn Medicine and entity values, policies, and procedures - Other duties as assigned to support the unit, department, entity, and health system organization Credentials: PA Licensed Esthetician (Required) Education or Equivalent Experience: H.S. Diploma/GED and 5+ years Medical Esthetician experience (Required) Bachelor's Degree and 5+ years (Preferred) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 298099
    $27k-40k yearly est. 33d ago
  • Welcome Desk Ambassador, Pennsylvania Hospital

    Penn Medicine 4.3company rating

    Penn Medicine job in Philadelphia, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Rotating shifts including weekends, days and nights.** **Hours will fluctuate between 6am - 8pm weekdays and 8:30-8pm on weekends.** Summary: + Delivers on our promise to provide a high quality and supportive welcome to all visitors, patients and families. This position is responsible for greeting visitors and providing information/direction(s) to all patients, visitors and families who visit Pennsylvania Hospital. Ensure standardized reporting systems, quality assurance and service excellence and supports and initiates performance improvement initiatives. Responsibilities: + Provide a welcome to every patient, family member or visitor in accordance with the training provided through Penn Medicine Academy (scripting).Initiates greeting and positive interaction to all.Anticipate and respond to patient, visitor and hospital staff concerns, expectations or needs in a timely manner.Assist immobile patients out of/into vehicles and into/out of wheelchairs safely and courteously.Manages visitor flow at entrance to assure patients of timely arrival for appointments.Support all way-finding, including the coordination of Outpatient Transports.Collaborate with patients, visitors and hospital staff to deliver a coordinated and seamless service to Patients and Visitors.Work within a safe environment regarding patient's special needs in order to prevent falls or other accidents.Provide other services such as calling for cabs, coordinating para-transit, and assisting patients with hotels, restaurants and public transportation services.Ensure all outside vendors check in with Security.Effectively utilize Visitor Management System at Welcome Desk by maintaining pre-registration function, communicating with visitors to obtain valid I.D., process IDs.Distribute visitor/vendor passes to all who visit the Welcome Center.Ensure that hospital visitor policy is followed and will follow up with appropriate personnel with regards to concerns.Responsible for reporting/follow through with any incidents that occur. Will write up incident and send to and notify appropriate personnel Triage situations/incidents and patient complaints and forward to the Director of Volunteer Services and any other appropriate reporting i.e., Patient and Guest Relations Credentials: Education or Equivalent Experience: + H.S. Diploma/GED (Required) + Education Specialization:Equivalent Experience: + Associate of Arts or Science + Education Specialization:Equivalent Experience: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 302109
    $29k-36k yearly est. 8d ago
  • Employee Well-Being Coordinator

    Penn Medicine 4.3company rating

    Penn Medicine job in Pennsylvania

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Department: Human Resources Benefits Location: Bala Cynwyd, PA Summary: + The Employee Well-Being Coordinator is responsible for the development, design, and implementation of key well-being and work-life programs and initiatives for all employees across the University of Pennsylvania Health System (UPHS). This role ensures that all programs align with the organization's strategic well-being and work-life objectives and supports the broader mission of fostering a healthy, engaged, and productive workforce. The coordinator's responsibilities include day-to-day operations of the Employee Well-being and Work-Life Department; including but not limited to responsibility of well-being platform, monitoring and evaluation of current programs for employees, and making recommendations for future initiatives. Responsibilities: + Program Oversight & Development: - Aids in management of the UPHS well-being platform, including data management, content development, updates, and user engagement. - Designs and implements new health and well-being initiatives based on employee needs, health trends, and organizational goals. - Collaborates with internal stakeholders and external vendors to offer a comprehensive and inclusive well-being program. Employee Engagement & Education: - Delivers onsite and virtual health management classes, education sessions, presentations, and interactive programs across all UPHS locations. - Provides one-on-one and small group coaching to a diverse employee population, supporting physical, emotional, and lifestyle health goals. - Acts as a trusted well-being resource for all UPHS employees, providing guidance and referrals as needed. Event Coordination: - Assists in planning, scheduling, executing, and attending health and benefit -related events, including annual health fairs and employee engagement tabling events. - Coordinate logistics and manage partnerships with guest speakers and vendor partners Communications & Support: - Manages the Employee Well-being and Work-Life Department email inboxes: independently researches and responds to individual employee questions and escalates complex issues appropriately. - Supports ongoing promotion of well-being programs through internal communications and outreach campaigns. Operational Support: - Assists with the daily operations of the Employee Well-Being and Work-Life Department, including administrative and logistical support. - Tracks program participation, collects feedback, and assists in evaluating outcomes to inform future initiatives. - Has a robust understanding of all benefit offerings to ensure connection of wellbeing needs to broader Benefit resources and programs - Act as an internal consultant to HR and other departments, leveraging benchmarking and field developments to design new programs and services. Compliance & Professionalism: - Performs duties in accordance with Penn Medicine values, policies, and procedures. - Maintains confidentiality, professionalism, and a high standard of service in all interactions. + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures + Other duties as assigned to support the unit, department, entity, and health system organization Credentials: + Certified Health Coach or Certified Health Education Specialist (CHES). (Preferred) Education or Equivalent Experience: + Bachelor's degree. (Required) + 3+ years of experience with wellness program administration. (Required) + Health coaching experience. (Preferred) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 296768
    $24k-33k yearly est. 35d ago
  • Outpatient Phlebotomist

    Penn Medicine 4.3company rating

    Penn Medicine job in West Chester, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Phlebotomists are responsible for collecting blood samples from patients, ensuring proper procedures are followed, and maintaining patient safety and comfort throughout the process. The candidate performs phlebotomy on both inpatients and outpatients. Outpatient duties may include assignment to one of our outpatient satellite laboratories. All outpatient staff are responsible for order entry of Laboratory orders. Inpatient phlebotomy includes, morning rounds, beeper phlebotomy, and other duties as assigned. Employee may be asked to perform duties deemed necessary by supervision. Education Training and Experience High School diploma or equivalent. 1+ years of phlebotomy experience required. Phlebotomy certification preferred. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 292077
    $30k-35k yearly est. 60d+ ago
  • Phlebotomy Technician- Nursing Home and Specialty Services (Full Time/Early Day Shift)

    Penn Medicine 4.3company rating

    Penn Medicine job in Lancaster, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? HOURS: Full Time (36 hours/week) Monday-Friday with weekend (both Sat & Sun), holiday and on call rotations. Typically only 1 weekend day is scheduled at a time. Staff hours are between approximately 3:00 am-10:00am depending on daily assignments and volume. On-call coverage is assigned on a rotation from 8:00am-2:30pm with the possibility of covering until 8pm. Summary: + Position Summary: This position is responsible for facilitating the direction, coordination, and prioritization of patient flow and customer support at contracted Extended Care Facilities ECF's and other non-LGH facilities. Completes all functions related to registration, billing and validation of insurance information. Performs phlebotomy and EKG Holters upon request during daily rounds at client locations and responds to on-call needs. + Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: + Using established standards and processes, facilitates the direction, coordination, and prioritization of patient flow and customer support at contracted Extended Care Facilities ECF's or other non-LGH facilities; coordinates a collaborative patient service work environment by fostering a spirit of interdisciplinary cooperativeness between nursing, physicians, and ancillary support. + Performs phlebotomy during daily rounds at client locations and responds to on-call needs. + Anticipates customer needs by providing appropriate education instruction based on customer encounter. + Participates in performance improvement activities related to patient care, customer satisfaction and registration requirements. + Contributes to clinical environment by identifying immediate issues and concerns that must be addressed by the clinical team to meet patient care requirements. + Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, families and friends. Functions as a patient advocate by establishing personal rapport with patient, family, and other persons to determine care requirements. + Resolve service problems by clarifying the customer's complaint, determining the cause of the problem; selecting and explaining the best solution to solve problems; expediting correction or adjustment; following up to ensure resolution. + Contributes to the team effort by accomplishing responsibilities related to job duties. + Open customer account by recording account information with a minimum of 95% accuracy. + Maintain customer records by updating account information with current benefits authorization. + Maintain financial accounts by processing customer adjustments when applicable. Documents service by completing forms, reports, logs, and records. Collect patient payments per departmental guidelines. + Maintains data entry requirements by following data station program techniques and procedures. + The following duties are considered secondary to the primary duties listed above: + Identifies personal learning needs and seeks out available resources and opportunities. + Exhibits knowledge of hospital entity communication systems and provides assistance to others. + Maintains staff credentialing requirements by keeping abreast of advances in area of specialty by attending education workshops, reviewing professional publications and establishing personal networks. + Participates in the on-call responsibilities for this position as required. + Other duties as assigned. Responsibilities: Minimum Required Qualifications: + High School diploma or equivalent is required. + Valid driver's license as regional travel is required. + Cellular telephone. + Reliable motor vehicle due to regional travel required . + Two 2 years using professional skills of interpersonal relationships. + Two 2 years of computer experience. Preferred Qualifications + Three 3 years in a customer service role using strong professional communication skills; excellent written and verbal communication skills. + Phlebotomy experience. + Licensure as a Phlebotomy Technician, PBT (ASCP). + Two 2 years of medical terminology experience. + Two 2 years of experience with business telephone communications. + Two 2 years of clinical experience. + Associate's degree is preferred. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 298565
    $25k-29k yearly est. 2d ago
  • Ambulatory Nurse II

    Penn Medicine 4.3company rating

    Penn Medicine job in Shavertown, PA

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Entity: Penn Primary Care and Penn Specialty Practices** **Department: Havertown Primary Care** **Location: Havertown Primary Care** **Hours: Full-Time (36 hours)** Summary: + The Ambulatory Nurse II Colleague is an RN that practices as a full partner on the health care team and consistently demonstrates safe practice within the organizational professional practice model. + The Ambulatory Nurse II Colleague possesses the knowledge, skills and the attitude to effectively meet standards for competent professional nursing practice as specified in the Ambulatory Nurse II position description addendum. The Ambulatory Nurse II Colleague exhibits UPHS organizational behavioral competencies which reflect its mission and are embedded in the professional practice competency domains. + The Ambulatory Nurse II Colleague independently provides patient care through the application of the nursing process and accepts accountability for the nursing care of assigned patients. Assigned patients may range in age from infancy to the elderly. The Ambulatory Nurse II Colleague demonstrates within the competency domains of Continuous Quality Improvement, Evidence Based Practice and Research, Leadership, Person and Family Centered Care, Professionalism, Safety, Technology/Informatics, and Teamwork (Definitions listed below). + The Ambulatory Nurse II Colleague works closely with the interprofessional health care team to facilitate the coordination of care across the continuum. The nurse focuses on expanding the knowledge and skills necessary to provide individualized care based on physical, psychosocial, cultural, educational, safety, and age appropriate considerations of assigned patients. Responsibilities: + Evidence Based Practice and Research: The nurse evaluates and integrates best current evidence with clinical expertise and patient and family preferences and values for the delivery of optimal health care and system effectiveness. + Safety: The nurse minimizes risk of harm to patients, families, providers and self through system effectiveness and individual performance. + Professionalism: The nurse demonstrates a commitment to the nursing profession through lifelong learning, adherence to ANA's Code of Ethics for Nurses, participation in a professional organization and advancing community outreach. + Person and Family Centered Care: The nurse recognizes the patient (or the patient's designee) as the source of control and a full partner in providing compassionate and coordinated care based on respect for the patient's preferences, values, and needs. + Leadership: The nurse effectively collaborates and applies innovative, systems thinking to engage in systematic, evidence-based problem solving and decision making to promote effective changes within a complex care delivery system supporting the vision of Penn Medicine. + Informatics/Technology: The nurse utilizes appropriate information and technology to communicate, manage knowledge, mitigate error, and support decision making across the continuum. + Teamwork: The nurse effectively engages in the process of cooperation, coordination, and collaboration in an effort to provide for safe, quality outcomes for patients within inter and intra-professional teams, including virtual teams. + Continuous Quality Improvement (CQI): The nurse utilizes data and QI methods to identify potential and actual problems and opportunities to provide care that is safe, timely, efficient, effective, and equitable. Credentials: + Basic Cardiac Life Support (Required) + Registered Nurse - PA (Required) Requirements: + Diploma or ASN from an accredited school of nursing (Required) + More than 15 months of relevant professional nursing experience (Required) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 290217
    $51k-74k yearly est. 2d ago

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Penn Medicine Princeton Health may also be known as or be related to PRINCETON HEALTHCARE SYSTEM, PRINCETON HEALTHCARE SYSTEM A NEW JERSEY, Penn Medicine Princeton Health, Princeton HealthCare System, Princeton HealthCare System Foundation, Princeton Healthcare System and Princeton Healthcare System Holding Inc.