What Does A Printer Assistant Do At Service Corporation International (Sci)
* We currently have a **part time** opening for a * Field Operations Support Assistant** at * Chicago Care Center** in * Oak Lawn, IL* This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business.* For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of people we serve.* GENERAL ACCOUNTABILITIES* Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.* Other general duties include greeting the general public, answering questions and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.* SPECIFIC RESPONSIBILITIES* Provide Clerical Support* Performs day to day clerical duties as required which may include:* Preparing death certificates, prayer cards and related documents* Greeting family members and friends* Completing required permits and / or certificates* Receiving and / or processes payments and/or contracts* Preparing and processing Veteran’s Paperwork* Ordering supplies, filing and responding to inquiries* Ensures that the required documentation to support requested products and services is accurate and complies with state, federal and company rules and regulations, to include:* Preparing and distributing daily interment or cremation schedules, reports, and documents* Maintaining and verifying the accuracy of logs associated with markers, interments and/or cremations* Acts on calls from external customers, including other cemeteries and mortuaries, to provide product and service selections, to include disposition of remains, contracts, and payments* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Oversees the processing of installation orders to grounds and maintenance departments* Enters contracts and cash receipts in HMIS when necessary* Prepares marker/ monument placement paperwork* Composes edits and provides obituaries to newspapers and MeM* Processes account payable transactions* Assists Sales, Community or Family Service Counselors as needed* Assists location management with daily operations including SOX compliance, delivery process and liability release* Assists with payroll* Prepares for funeral services by preparing sign-in books, ensuring veteran’s paperwork is completed, and assisting professional funeral staff as directed* Conducts blind checks* Assists with MEM preparation and service materials* Monitors and follows up on marker orders; tracks memorial orders* Maintains Dignity for Excellence location book where applicable* Acts as backup to Receptionist* May design and manage MEMs including monuments and markers* May maintain location website to include accuracy of obituaries, service information, etc.* Customer Service* Communicates client family’s needs promptly and accurately to the appropriate staff member.* Conveys a sense of concern and empathy with client family members at all times.* Demonstrates a caring attitude when problems arise while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians* Keeps accurate records* Performs other duties as assigned