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Printing supervisor skills for your resume and career
15 printing supervisor skills for your resume and career
1. Customer Satisfaction
- Investigated/reconciled escalated billing issues and problems ensuring high levels of customer satisfaction.
- Implemented customer satisfaction through Staples Copy Promise behaviors.
2. Profitable Sales
- Maintain profitable sales and margin while meeting weekly budgetary goals based on last fiscal year s sales.
- Experience using financial metrics to increase profitable sales (more sales, less waste).
3. Print Production
Print production is the process involved during the commercial and industrial act of printing. It involves the oversight function of printing images on paper or any printable material whether digital or manual. Print production is a term used majorly in the graphics design industry or any other industry related to the use of ink to print words, artworks, design, pictures, and many others on paper or other materials.
- Advance knowledge of screen print production and digital print processes; Maintain project organization on all levels.
- Print Production: Oversees print production to ensure customers receive quality jobs done right the first time.
4. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Trained & assisted associates to produce customers' orders to company's quality standards.
- Train production staff on safety, ergonomics, quality standards, and new processes.
5. Performance Reviews
Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.
- Performed yearly performance reviews and evaluations.
- Managed one associate including providing yearly performance reviews.
6. Xerox
- Worked closely with Xerox technicians, analysts and other support personnel to maintain sustained operations.
- Performed maintenance on Xerox machines throughout the building in order to provide superior service to various departments with less down time.
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Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.
- Completed weekly sales calls to business customers based on current promotions and logged all interactions into Salesforce.
- Maintained proficiency in Windows, Macintosh, Android, BlackBerry, Salesforce and AS400 softwares and operating systems.
8. Adobe Photoshop
- Used microsoft office, Adobe Acrobat, Adobe photoshop and many other softwares to assist customers with their orders.
- Create time and materials list for each project and review/track cost of each project after com- Adobe PhotoShop CS5 pletion.
9. Print Shop
- Created, implemented and enforced general print polices, pricing and guidelines as well as internal print shop menu of services.
- Coordinate print projects and act as liaison between the Print Shop, internal customers, and print/paper vendors.
10. Digital Print
- Supervised up to eight machine operators and maintained several digital printers.
- Promoted to Digital Print Supervisor as department expanded.
11. Production Schedules
The project plan of a film or a documentary that highlights how a production budget will be spent over a given period until its completion is called a production schedule. The scheduling process starts with writing and analyzing the script, which is then broken down to determine and allocate the budget for each scene. The production schedule also includes several elements of the film including; cast actors, special effects, wardrobe, special equipment, stunts, extras, silent bits, production equipment, and many others.
- Managed production schedules and division budget.
- Established or adjusted work procedures to meet production schedules using knowledge of capabilities of printers.
12. Business Cards
- Produce materials such as banners, post cards, business cards, self inking stamps, blue prints etc.
- Design business cards, invitations, banners, postcards, etc.
13. CPC
CPC is a digital marketing metric that measures the amount of money paid for each click in a pay-per-click (PPC) marketing campaign. Several factors determine your cost per click, including your maximum bid, Quality Score, and ad rank from other advertisers bidding on the same keyword. When using cost-per-click advertising, it is important to understand how to create your ad, choose the price you want to pay each time the ad is clicked, and how you will not only drive traffic to your website but increase conversion as well. Cost per click (CPC) is calculated by dividing ad costs by the number of clicks an ad generated.
- People: Involved in the selection, recruitment and performance assessments of CPC associates.
14. Quality Checks
Quality checks are a component of quality control aimed at ensuring that quality requirements are met. Internally, quality checks provide assurance to managers, and externally, it provides assurance to clients, federal departments, authorities, and certifiers.
- Assured all print jobs were produced to specific quality check standards and completed in a timely manner.
- Performed quality checks on drawings and specifictions to ensure the highest quality product was delivered to customer.
15. Laser
The laser is a device that stimulates atoms to produce light and then directs it into a narrow path producing an intense beam of light.
- Provided continuous training and nurturing of operators on evolving laser print technology and processes.
- Document and implemented Q/C procedures for laser operators.
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List of printing supervisor skills to add to your resume
The most important skills for a printing supervisor resume and required skills for a printing supervisor to have include:
- Customer Satisfaction
- Profitable Sales
- Print Production
- Quality Standards
- Performance Reviews
- Xerox
- Salesforce
- Adobe Photoshop
- Print Shop
- Digital Print
- Production Schedules
- Business Cards
- CPC
- Quality Checks
- Laser
- Customer Orders
- Customer Complaints
- Product Quality
- Inventory Control
- Customer Relations
- PowerPoint
- RAN
- Work Scheduling
- Quality Customer Service
- Offset Printing
- AS400
- Print Quality
- Troubleshoot
- POS
- Perform Routine Maintenance
- Customer Inquiries
- Customer Service
- Press Operators
- Print Materials
- Disciplinary Actions
- USPS
- Fax Machines
- Print Orders
- Typesetting
- Print Services
- Retail Environment
- Depot
Updated January 8, 2025