Prior authorization specialist full time jobs - 73 jobs
Patient Onboarding Specialist
Andhealth
Columbus, OH
Central Scheduling Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the "Front Door" to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work.
What you'll do in the role:
* Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment.
* Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision.
* Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action.
* Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team.
* Deliver a "Wow" experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach.
* Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step.
* Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department.
* Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation.
* Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them.
Education & Licensure Requirements:
* Bachelor's degree preferred but not required.
Other Skills or Qualifications:
* Background in healthcare.
* Strong communication skills.
* Excellent relationship building skills.
Here's what we'd like to offer you:
* Equal investment and support for our people and patients.
* A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
* The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
* A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
* We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
* Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more.
Supervisory Responsibilities:
* None
Work Environment:
The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
$26k-48k yearly est. 46d ago
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Construction Scheduler
Embark Recruiting Solutions
Columbus, OH
Title: Construction Scheduler
Duration: Direct Hire
Our client, located in ColumbusOH, has an immediate need for a Scheduler. This is a direct hire / full time position. Details are as follows:
The scheduler shall have an in-depth knowledge of construction practices and sequencing
The construction scheduler shall review construction schedules with supporting documentation and provide reports to project team
Analyze scheduling scenarios to assist the project team
The scheduler shall demonstrate the ability to prepare a Critical Path Schedule (CPM)
Assist the Project Team in evaluating and monitoring the Contractors progress schedule as well as consulting and troubleshooting issues throughout the construction of the project
The scheduler shall have excellent computer skills with in-depth knowledge of Primavera P6 scheduling software and Microsoft Project.
Ability to utilize Microsoft Office products, specifically Word and Excel will be required
Experience:
Must have a minimum of 3-5 years' scheduling experience
BS degree in Civil Engineering or Building/Construction Management is preferred
Strong background using Primavera P6 scheduling software
Experience with construction schedules for the design-build phase of the projects
Critical Path Method (CPM) scheduling knowledge/experience and the ability to analyze schedules to determine duration and logic issues
Experience developing detailed resource loaded design and construction schedules, and preparing progress/status reports and performance of earned value analysis
Experience with time impact analysis
Construction claims and change order experience is preferred
Construction scheduler should have experience integrating the construction schedule into the master schedule
Candidate must be able to demonstrate excellent verbal and written communications skills
The scheduler shall have excellent computer skills with in-depth knowledge of Primavera P6 scheduling software and Microsoft Project.
Ability to utilize Microsoft Office products, specifically Word and Excel will be required
$30k-55k yearly est. 60d+ ago
Cancer Patient Scheduler
Columbus Oncology & Hematology
Columbus, OH
Columbus Oncology is looking for a full-time experienced Cancer Patient Scheduler to join our team! This position offers the benefits of no weekends, no evenings, and paid time off for holidays. Our practice offers a culture that is focused on patients and employees, and we strive to provide our staff with work/life balance. We foster an environment that is supportive, positive and focuses on teamwork. We offer competitive salaries, a comprehensive employee benefits package, free on-site parking, and a regular schedule of 8:30a-5:00p.
Job Duties:
Scheduling patient appointments and treatments internally
Working collaboratively with external health care partners to schedule appointments for procedures, imaging and other services.
Providing courteous, professional and efficient service to our patients.
Addressing patient concerns and inquires in an Professional and Empathetic manner.
Participate in training sessions to stay informed about changes in healthcare policies, procedures and regulations
Ability to work in a fast-paced environment.
Requirements:
Previous experience in a relevant healthcare environment - scheduling medical office visits, treatments, imaging and other services.
NextGen experience preferred.
Polite demeanor and client service skills
Ability to manage multiple priorities well and follow-through
Strong attention to detail
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$30k-55k yearly est. Auto-Apply 60d+ ago
Billing Specialist
Squire Patton Boggs 4.9
Columbus, OH
Job Title
Billing Specialist
Ref No.
COL5041
Job Location
Columbus
Work Type
Full Time
Description
Squire Patton Boggs is one of the world's strongest integrated legal practices. With over 1,500 lawyers spanning more than 40 offices across four continents, the firm is renowned for its local connections and global influence, delivering comprehensive legal services across North America, Europe, the Middle East, Asia Pacific, and Latin America.
We are seeking a qualified CSR (Client Services Representative) in our Columbus, OH office to provide full service administrative financial support to assigned attorneys and/or legal assistants of the Firm; speak with clients, record information into the Firm's accounting system, compile data and prepare bills. This position requires advanced client service skills, extensive law firm financial billing and collections experience, superior judgment and the ability to work with minimal supervision and assistance.
Job responsibilities include, but are not limited to:
Provide billing and financial support to assigned billing attorneys
Input and maintain client billing guidelines as applicable
Prepare and present pre-bills to attorneys in accordance with client matter billing terms
Process edits, post invoices and forward final bills to billing attorney and/or client as directed
Prepare and review accounts receivable and WIP reports and assist with collections process
Review all New Account Memoranda for completeness and open new client matters
Reviews and processes Accounts Payable (AP) and Accounts Receivable (AR) as needed
Assist attorneys with monitoring hours, realization or other financial analysis as it pertains to fixed-fee or other alternative fee arrangements
Qualified candidates must have an A.A. or equivalent from a two-year college or technical school; at least one-year related experience in a large law firm; or equivalent combination of education and experience. Proficiency in Aderant Expert, 3E or similar time and billing software and knowledge of electronic billing systems is preferred.
We offer excellent benefits, competitive compensation, and the opportunity to work in a professional, collaborative work environment.
Squire Patton Boggs is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or creed, sex, national origin, citizenship status, sexual orientation, gender identity, disability, veteran status, or any other condition protected by applicable law. This non-discrimination policy applies to all aspects of employment.
#LI-MK1
$47k-60k yearly est. 42d ago
Care Coordinator
Chenmed
Columbus, OH
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
**PAY RANGE:**
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$17-24.3 hourly 10d ago
Patient Care Coordinator
Williams Oral Surgery
Columbus, OH
Williams Oral Surgery is excited to announce the opening for a full-time Patient Care Coordinator. This is a pivotal role within our facility, designed for a dedicated individual who thrives in a dynamic, patient-focused environment. Working as a Patient Care Coordinator, you will be the front line in providing a stellar patient experience, ensuring efficient and effective patient care through your day-to-day management of clinical and administrative tasks.
This role requires excellent communication skills, a knack for organization, and a deep commitment to patient welfare.
Duties and Responsibilities
Greet and assist patients in a friendly and professional manner.
Schedule and confirm patient appointments, surgeries, and follow-ups.
Manage patient records and documentation, ensuring accuracy and confidentiality.
Coordinate with medical, nursing, and administrative staff to ensure patient needs are addressed.
Handle patient inquiries and provide clear, accurate responses or escalate to appropriate medical staff.
Prepare and manage patient invoices, receipts, and insurance claims.
Facilitate patient preparation for surgeries and consultations.
Maintain a clean and welcoming front office environment.
Update and maintain the scheduling system to optimize workflow and resource utilization.
Provide compassionate support and information to patients and their families.
Undertake continuous professional development to stay informed on the latest health policies and compliance requirements.
Ensure compliance with healthcare regulations and safety standards.
Participate in regular staff meetings to share best practices and improve services.
Handle emergency situations with calmness and professionalism.
Must be willing to travel between two offices.
Requirements
Proven experience as a Patient Care Coordinator or similar role in a busy oral surgery or dental practice preferred.
Strong understanding of medical and dental terminology.
Excellent organizational and multi-tasking skills.
Superior communication and interpersonal skills.
Demonstrated ability to handle sensitive information confidentially.
Care stream dental software knowledge preferred
Capability to work under pressure in a fast-paced environment.
Commitment to delivering high-quality support to both patients and staff.
Empathetic and compassionate demeanor.
Attention to detail and problem-solving skills.
$23k-38k yearly est. 21d ago
Member Care Advocate
CME Federal Credit Union 3.3
Columbus, OH
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
4 weeks of paid time off each year
11 Paid holidays every year
401(k) match of up to 6%
Career advancement opportunities
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
Annual bonus potential
Strong work/life balance
Pet bereavement leave
And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
We are currently looking for a full time Member Care Advocate to be a financial hero to our members! This position is located in our Member Care Center located in Downtown Columbus.
Our hero's mission is to . . .
Accurately perform member requests.
Uncover and suggest financial services to meet the member's needs.
Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay.
Take initiative and finds solutions.
To complete this mission, our financial hero needs to be friendly, approachable, empathetic, and accountable with great communication skills. Our hero also needs to be both solutions and detail oriented and remain accurate while working in a fast paced environment. Being flexible and a multitasker will help our hero to be the problem solver our members need.
At a minimum, our hero needs to have a high school diploma or equivalent along with at least 2 years consistent sales and/or service experience. Financial institution experience is preferred.
Do you have what it takes to be a financial hero?! If so, click the Apply button!
Salary Description $20.00
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Responsible for ensuring patient satisfaction; delivery and collection of trays, menus and Patient Satisfaction Surveys. Assures each patient receives the correct diet as prescribed by the physician and obtains food selections to enhance patient meal satisfaction. Provides "in-between" nourishments and floor stock items for patients. Acts as the liaison between the patient, Food and Nutrition Services and Nursing Services, to communicate all patient food needs. To tabulate calorie counts.
**Responsibilities And Duties:**
35%
Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
30%
Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
15%
Cleaning and stocking work stations, pods, kitchen areas as assigned.
10%
Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
10%
Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
Years of Experience: 6 months
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-35k yearly est. 15d ago
Dental Patient Care Coordinator
The Dentist Jeffrey C. Kirian, DDS, LLC
Newark, OH
Job Description
We are seeking a compassionate and organized Dental Patient Care Coordinator to join our team. The ideal candidate will play a key role in providing exceptional customer service and assisting in the seamless operation of the dental office. The Patient Care Coordinator will be responsible for handling patient scheduling, ensuring a positive experience from check-in to check-out, and managing administrative duties with professionalism, efficiency, and accuracy.
Key Responsibilities:
Patient Scheduling & Coordination: Manage patient appointments, ensuring optimal scheduling and reducing wait times. Follow up on no-shows and cancellations to fill open slots.
Patient Communication: Serve as the primary point of contact for patients, answering inquiries via phone, email, and in person. Provide information about services, treatment options, and insurance coverage.
Insurance Verification & Billing Support: Verify patient insurance eligibility, assist in processing claims, and help patients understand their coverage and out-of-pocket costs.
Treatment Plan Coordination: Assist with explaining treatment plans and financial options to patients. Ensure they understand the steps, associated costs, and benefits of the recommended care.
Patient Check-In & Check-Out: Greet patients warmly, collect necessary documentation, update medical records, and ensure patients are comfortable during their visit. Process payments and schedule follow-up appointments as needed.
Record Management: Maintain accurate and up-to-date patient records in the electronic health record (EHR) system. Ensure confidentiality and compliance with privacy laws.
Customer Service & Problem-Solving: Address patient concerns and complaints in a professional and empathetic manner. Work to resolve issues to ensure patient satisfaction.
Team Collaboration: Work closely with the dental team, including hygienists, assistants, dentist, and administrative staff, to ensure smooth office operations and a positive patient experience.
Required Qualifications:
High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred).
1-2 years of experience in a dental office or healthcare environment (preferred).
Strong communication skills and a friendly, welcoming demeanor.
Excellent organizational and multitasking abilities.
Proficient with dental software and office management tools (experience with Eaglesoft a plus).
Knowledge of dental terminology, insurance plans, and billing procedures is a plus.
Ability to work well in a team environment and maintain a positive attitude.
Strong attention to detail and commitment to patient confidentiality.
Working Hours:
Full-time position Monday through Friday.
Benefits:
Competitive Hourly Pay
Dental Benefits
Retirement Plan
Uniforms
Paid time off
Continuing education opportunities
If you are a hard-working individual that is passionate about providing excellent patient care, have strong organizational skills, and thrive in a patient-focused environment, we encourage you to apply for the Dental Patient Care Coordinator position at our office. Join us in making a positive impact on our patients' lives!
To apply, please submit your resume and cover letter to: ***********************
Skills:
General Practice
Scheduling
MS Office
Eaglesoft
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$30/hour
Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position.
Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only.
Schedule: Full time schedule. 12-hour shifts. Days may vary, including rotating weekends. 36 hours per week. Further details upon interview.
Requirement: Previous customer service experience preferred in a hospital enviroment. Willing to train!
Pay Range: $17.50 per hour to $20.00 per hour
WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
or copy/paste the link below for paid time off benefits information.
****************************************************************************************
Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1499498
$17.5-20 hourly 3d ago
Patient Care Coordinator
Pure Smiles
Westerville, OH
Pure Smiles Westerville
Be part of a private practice that is family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success!
No weekends or late nights:
Description:
We are offering an exciting career opportunity as a
Patient Care Coordinator
at our Pure Smiles Westerville office. In this role, you will:
be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
We Provide:
A full-time opportunity: Monday through Thursday 7:30am-5pm and 2 Fridays/ Month 7:30am-1pm
Paid time off (effective immediately) paid sick time, health and dental insurance, 401(k) and 401(k) matching, paid holidays, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
have dental practice experience and know dentistry terms
want to make a positive lasting difference in the lives of our patients through high quality dentistry
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, multi-tasking and customer service skills
are reliable and able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
If this is you, WE are your match! WE look forward to meeting you!
$23k-38k yearly est. 60d+ ago
Patient Care Coordinator - Licensed Practical Nurse (LPN)
Soleo Health Inc. 3.9
Dublin, OH
Job DescriptionDescription:
Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred.
Soleo Health Perks:
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
The Position:
The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include:
Receive medication referrals and collect insurance information through various methods.
Proficient data entry and generating daily office communications.
Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals.
Place outbound calls to patients or doctor's offices to notify them of care status.
Collaborate with prescribers to facilitate payor denial appeals.
Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner.
Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services.
Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure.
Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency.
Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits.
Clearly communicate patient needs for external agency support, when necessary, to ensure timely care.
Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines.
Support client satisfaction at a level that ensures account retention.
Perform other duties as assigned.
Schedule:
Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p
Must have knowledge of general infusions and medical terminology
Healthcare scheduling experience preferred
Licensed Practical Nurse (LPN) preferred
Requirements:
Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred
Home infusion experience preferred
Prior healthcare scheduling experience required
Strong communication skills
Ability to prioritize and multitask
Basic computer skills including Microsoft Excel, Word, Outlook
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
$22k-30k yearly est. 17d ago
Surgical Scheduler/Registration Specialist
Compass Surgical Partners 4.6
Springfield, OH
Website: ***************************
Springfield Regional Outpatient Surgery Center (Springfield OSC) is a Medicare-certified, AAAHC-accredited ambulatory surgery center located in Springfield, Ohio. With four operating rooms and a procedure room, the center provides high-quality, cost-effective outpatient surgical care across specialties including orthopedics, sports medicine, digestive health, general surgery, spine, women's health, plastic surgery, podiatry, and pain management.
Owned and operated in partnership with local physicians, Springfield OSC combines advanced technology with compassionate, patient-centered care in a convenient setting.
Role Summary
The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.
Monday-Friday, Full-time position. 8 hour daily shifts.
What You'll Do
Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs
Monitor schedules, identify conflicts, and communicate changes to appropriate departments
Register patients accurately, verifying demographics, insurance, and required documentation
Collect copayments and input patient information into scheduling and registration systems
Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
Coordinate front desk and reception area activities to support efficient center operations
Assemble and maintain patient medical records and ensure confidentiality
Communicate professionally with patients, families, physicians, and staff (using translators as needed)
Support quality improvement, safety, and risk management initiatives
Maintain organization and cleanliness of the front desk and nourishment areas
Perform clerical and administrative duties, including supply management and record maintenance
Perform other duties as assigned
What You'll Bring
High school diploma or GED required; healthcare or surgical scheduling experience preferred
Strong organizational, multitasking, and communication skills
Ability to manage competing priorities in a fast-paced healthcare environment
Proficiency with Microsoft Windows-based systems and scheduling/registration platforms
Current BLS certification
Physical Requirements
Ability to lift up to 50 pounds
Prolonged standing, walking, sitting, and frequent use of hands and arms
Ability to bend, stoop, kneel, crouch, or balance as needed
Why Compass Surgical Partners?
Compass Surgical Partners is a leading, independent, full-service ambulatory surgery center (ASC) development and management partner. An exclusive partner for premier health systems, Compass has built a nationwide portfolio of ASC joint ventures with health systems and physicians. Compass' experienced leadership team has developed more than 250 ASCs over the past three decades, making it the partner of choice for high-performance ASCs. Differentiated by a proven track record of success and an agile, aligned operating model, Compass Surgical Partners aims to create strong partnerships that improve the lives of patients and providers. Learn more at *******************
Compass Surgical Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.
If you require reasonable accommodations during the application or hiring process, please contact us directly at *******************.
$26k-32k yearly est. Auto-Apply 19d ago
Medical Billing and Insurance Specialist
Concord Counseling Services 3.5
Westerville, OH
Full-time Description
Concord Counseling Services is one of the most highly acclaimed, behavioral health non-profit centers in Central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives.
Why Choose Concord?
Concord is fully accredited by the national Commission on Accreditation of Rehabilitation Facilities signifying quality & excellence, person-centered care, continuous improvement, accountability and trustworthiness.
You will work alongside professionals who demonstrate our agency
values of inclusion, teamwork, commitment and integrity
. At Concord you will find collaboration, mentorship, a commitment to your professional growth, and a culture that supports you bringing your whole authentic self to work every day.
Your Job Opportunity
The Medical Billing and Insurance Specialist position serves as a key role in improving the overall effectiveness of revenue cycle collections for client services.
· Reviews and corrects third-party claim denials and follows up to maximize cash flow
· Verifies client eligibility and estimated copays / deductibles authorizations at intake and insurance updates
· Sets up client insurance within the electronic medical records (EMR) system upon intake and updates
· Credentials new staff with payers including Medicaid, Medicare, and commercial insurance
· Responsible for creating and mailing itemized patient statements and answers clients billing questions.
· Monitor work flow and recommend process/procedural improvements as needed.
· Maintains compliance with federal, state and local regulations, HIPAA and the Corporate Responsibility Program
· Troubleshoots system insurance issues that end users may have.
· Assist with EMR infrastructure as it pertains to claim submission & payment data entry
Requirements
Qualifications Required for Success for the Medical Billing and Insurance Specialist
•1 or more years of experience working with third party payers preferably in community mental health environment or healthcare setting
•Proficient with Excel and an electronic medical records system (EMR).
•Experience in claim processing and follow-up in a healthcare practice environment preferred.
•Knowledge of Medicare and Medicaid regulations and other insurance guidelines
•Understanding credentialing of direct service staff with third party payers
•An understanding of healthcare billing to minimize the error rate in claim submission
What We Offer You
•Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available.
•Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future.
•Protection Against Uncertainties: Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges.
•Work-Life Balance: Enjoy ample vacation, sick and self-care time and observe 9 agency holidays to rejuvenate and spend quality time with loved ones.
If you are ready to serve with your heart, apply now at ********************************************* Counseling Services is an Equal Opportunity Employer.
$29k-35k yearly est. 20d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Chillicothe, OH
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Chillicothe, OH
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Unidine Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. * Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. * Schedule: Full time schedule. 12-hour shifts. Days may vary, including rotating weekends. 36 hours per week. Further details upon interview.
* Requirement: Previous customer service experience preferred in a hospital enviroment. Willing to train!
* Pay Range: $17.50 per hour to $20.00 per hour
WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
* Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
* Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
* Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
* Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
* Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
* Follows facility and department infection control policies and procedures.
* Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
* Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
* Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
* Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
* Performs other duties assigned.
Qualifications:
* Ability to read, write and interpret documents in English.
* Basic computer and mathematical skills.
* Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
****************************************************************************************
Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1499498
$17.5-20 hourly 10d ago
Imaging Department Scheduler (FT)
Ohio Valley Surgical Hospital 4.3
Springfield, OH
Imaging Department Scheduler (Full-Time) We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust.
The Imaging Department Scheduler is responsible for entering all Imaging procedures into the medical software program, communicating equipment, staffing, and ancillary needs to the Imaging Admin Team Leads or Imaging Director. The Imaging Department Scheduler will be cross trained in other functions of the registration area and surgery scheduling if needed. The Imaging Department Scheduler reports directly to the Imaging Admin Team Leads and/or Imaging Director.
RESPONSIBILITIES
Works in extremely high volume/high stress area requiring multitasking at all times.
Utilizes different hospital systems to perform various functions:
For example: NovaRad RIS, NovaRad PACS, MediTech
General management of the telephone system. Deactivating after hours answering service/night ring; activating after hours answering service/night ring; and ensuring the after-hours/emergency message is correct and activates.
Protects patient confidentiality and dignity by concealing patient information.
Schedules all Imaging procedures as requested by the attending physician or the attending physician's office staff.
Coordinates efforts with the Imaging Admin Team Lead or Director to prevent equipment and staffing conflicts and schedules ancillary services relative to a procedure(s).
Captures complete and accurate patient clinical, demographic and insurance information.
Communicates to the Imaging Admin Team Leads and/or Imaging Director and Patient Accounts Representative (responsible for benefits verification) same day and next day add-on cases, scheduling conflicts, and any patient problems.
Maintains positive communication with medical staff members and their office personnel.
Always maintain a presence in the phone queue with the exception of lunches and breaks.
Retrieves and forwards general mailbox messages to the appropriate personnel.
Tracks cancellations and reschedules patients as needed.
Informs the Imaging Admin Team Leads and/or Imaging Director of any issues that may result from turning a patient away.
Monitors and maintains block time.
Cross-trains in pre-authorizations for procedures.
Cross-trains in some functions of the Registration/Receptionist.
Cross-trains in some functions of Medical Records. Retrieves patient's medical records upon request of the Patient or medical provider. This includes printing reports, burning CD's, and having the patients sign a medical release and scan into their chart.
Cross-trains in some functions of surgery scheduling.
Assists the Imaging Director with duties such as entering new physicians, making reminder calls, sending reports or any other duties the manager needs help with.
Assisting with other duties as directed by the Imaging team leads and/or Imaging Director Including processing appeals, registration/scheduling efficiency and assisting with the goal of zero (0) patients waiting/no calls holding.
Other duties as assigned.
QUALIFICATIONS
Experience in high volume/high stress environment, which demonstrates ability to multitask.
High school graduate or equivalent. Associate's Degree preferred.
Demonstrated ability to type 45 wpm.
Comprehension of medical terminology.
Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute-care hospital, or doctor's office.
Must have experience using scheduling software.
Must have experience using Windows 95 or NT.
Excellent communication skills.
Competency in oral and written skills.
Ability to prioritize and complete tasks in a timely manner.
Ability to perform multiple tasks simultaneously.
Must be able to work under pressure.
$25k-34k yearly est. 16d ago
Billing Specialist
Event Risk Inc.
Delaware, OH
Job Description
Billing Specialist
Department:
Finance
Reports To:
Corporate Controller
FLSA Class:
Exempt
Hours:
Full-Time
About
Event Risk Inc. is a distinguished US-based, veteran owned company that is a leading security provider for Fortune 500 companies, movie studios, celebrities, and high-net-worth individuals. We are committed to providing the most reliable and comprehensive security solutions to ensure the safety of our people, property and assets.
Position Summary
The Billing Specialist will be responsible for overseeing both accounts payable and accounts receivable functions to ensure accurate, timely financial transactions and reporting. This position plays a critical role in maintaining financial accuracy, improving processes, and supporting the Finance team's daily operations.
Essential Duties
Billing & Accounts Receivable - Primary
Generate and issue client invoices based on contracts and completed work
Communicate with clients regarding billings questions, discrepancies
Maintain accurate billing records and supporting documentation
Partner with Operations and Finance to ensure billing accuracy and timely collections
Ability to manage a high volume of client invoicing accurately and efficiently, ensuring timely billing
Vendor Administration & Accounts Payable - Backup
Assist with onboarding new vendors and verifying required documents (W9s, COIs, Contracts)
Track and update vendor compliance records as needed
Provide backup for vendor payment processing when required
Respond to vendor inquiries regarding payment status and discrepancies
Qualifications
Associate's degree in Accounting, Finance, or a related field; Bachelor's preferred
Proven experience in both accounts payable and receivable roles
Proficiency in QuickBooks, and Microsoft Excel
Strong understanding of accounting principles and best practices
Exceptional attention to detail and organizational skills
Ability to manage multiple tasks and meet deadlines independently
Benefits
Competitive salary.
Comprehensive health, dental, vision and voluntary life insurance (after 30 days).
401(k) retirement plan with employer contribution (after 1 year).
Generous PTO and holiday schedule (after 90 days).
Opportunity for professional development and skill enhancement.
Normal business hours 9am - 5pm, Monday to Friday (possibly more/less), occasional weekend if needed.
$28k-37k yearly est. 7d ago
Patient Care Coordinator -Drayer-Anderson Township in Cincinnati
Upstream Rehabilitation Inc.
Andersonville, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Anderson Township- Cincinnati, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$23k-38k yearly est. 1d ago
Billing Specialist
McKinley Hall 4.0
Springfield, OH
Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision.
Work with insurance companies to submit and reconcile payments.
• Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications:
• High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting.
• Strong computer skills, analytical mindset, and excellent teamwork abilities.
Why Join Us?
Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!
$29k-36k yearly est. 60d+ ago
Learn more about prior authorization specialist jobs