Head of Agent Experience
Fairfax, VA job
Who We Are
KS Team is one of the top-ranked real estate teams in the country, with over $5B in sales and thousands of families served. We are passionate about delivering unforgettable client experiences and empowering agents to thrive-leveraging AI, automation, and advanced technology to scale results efficiently.
Our culture is built on grit, resourcefulness, optimism, drive, growth mindset, and reliability. Every day brings opportunities to innovate, optimize, and make an impact.
Position Overview
The Head of Agent Experience is responsible for attracting, onboarding, and retaining top real estate talent while cultivating a thriving company culture. This role ensures every agent and staff member feels valued, connected, and supported - from their first interview to years into their career on the team.
You will be the bridge between recruitment, retention, and culture - planning experiences that strengthen engagement, build community, and celebrate success.
Key Responsibilities
🧭 Recruitment & Onboarding
Identify, attract, and recruit real estate agents aligned with the team's mission and values.
Manage the full recruitment lifecycle: sourcing, interviewing, and onboarding.
Develop and refine onboarding processes to ensure new agents are set up for success within their first 90 days.
Track recruiting metrics and conversion rates (interviews → hires → retained agents).
💡 Retention & Engagement
Create and execute retention strategies that keep agents happy, productive, and connected.
Conduct regular check-ins and satisfaction surveys to monitor team morale.
Coordinate recognition programs, awards, and milestones.
Identify and address trends in agent turnover or disengagement.
🎉 Culture & Event Planning
Plan and execute team events, retreats, client appreciation gatherings, and community service initiatives.
Build a strong internal culture through communication, collaboration, and celebration.
Manage team calendars, birthdays, work anniversaries, and team traditions.
Ensure the team's values and mission are reflected in all internal and external experiences.
🧩 Collaboration & Operations
Work closely with leadership to ensure growth goals align with cultural priorities.
Partner with marketing to develop recruiting campaigns and social media spotlights.
Support internal communications and team meetings.
Key Performance Indicators
Number of quality agent recruits onboarded monthly
Agent retention rate
Event attendance and engagement metrics.
Time-to-productivity for new hires (onboarding success)
Ideal Candidate Profile
Proven experience in recruiting, HR, culture management, or team operations
Exceptional communication and relationship-building skills
Positive Attitude & Passion for helping others succeed
Strong organizational skills
Competitive & Strategic thinker who thrives in a fast-paced, team-oriented environment
Ability to prioritize time effectively
Customer Service Representative
Fredericksburg, VA job
Customer Experience Team Member
At HomeServices Property Management we provide excellent customer service with our one call resolution model. Reporting to the Director of Customer Experience, this role supports the organization by providing support to our agents, landlords, tenants and vendors. Duties include responding to inquiries regarding owner statements, tenant ledgers, property account history and expenses. In addition, the Customer Experience Team Member is responsible for handling maintenance requests by reviewing, assessing and dispatching vendors as needed. A high level of customer engagement, advanced communication skills and the ability to deliver excellent customer service is a requirement as well as prioritizing tasks and responsibilities. Team members are part of a regional operations team and handle requests by phone, email and text and are responsible for thoroughly documenting and communicating all requests with landlords, tenants, vendors and property management staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Experience Team Member needs to demonstrate the following:
Collaborate with other departments, such as accounting and field staff, to ensure smooth coordination and resolution of customer inquiries
Handle client inquiries professionally and ensure outstanding customer service is provided
Resolve tenant and landlord problems by identifying the customer's needs, determining the cause, determining and explaining the best solution, expediting the correction or adjustment, and following up to ensure resolution
Understand how to interpret landlord, tenant, and vendor financial statements
Prioritize and monitor all work order requests received and communicate with landlords, tenants, vendors and property management staff
Stay up to date with industry trends and guidelines in the property management sector, and share this knowledge with the HSPM staff to stay ahead of the curve
Develop and maintain excellent relationships with prospective and existing clients
Successfully navigate through extremely sophisticated operational issues
Effectively manage high volume of incoming calls in a call center environment following communications guidelines, policies and property management processes
Contribute to team effort by accomplishing related and individual results
Process incoming property management field office mail, utility bills, HOA and condo association management documents, real estate tax bills, insurance bills, renewals and cancellations
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma, some college or equivalent experience
Proven customer support call center experience
Ability to effectively resolve conflicts
Proficient computer skills in Microsoft Office, including Outlook, Excel, Word, and PowerPoint
Knowledge of AppFolio preferred
Ability to multi-task and possess time management skills with a focus on deadlines are a must
Excellent interpersonal, customer service, written and verbal communication skills
Flexible to work shifts between 8:00am and 6:00pm, and weekends as needed or necessary
Maintain regular and punctual attendance
Knowledge of contracting, property maintenance, handyman or specific trades terminology preferred
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Property Manager
Arlington, VA job
HomeServices Property Management has a career opportunity for a Property Manager to build and maintain a well-balanced portfolio of properties.
About us
Next-gen property management services for the forward-thinking investor
Best in class property management operations team
A diverse and people focused company culture
A strong leadership team focused on employee development
Ongoing training and educational opportunities
Customer Experience team dedicated to supporting customers and property managers
Essential Duties and Responsibilities
Cultivates partnerships with local Long & Foster Sales offices by marketing property management services to agents and managers.
Onboards new accounts, including providing recommendations to owners in terms of marketability, improvements, and pricing.
Markets rental properties through the Multiple Listing Service and advises owners of progress of showings, feedback and applicants.
Processes applicants for tenancy after obtaining screening with owner consultation.
Conduct, coordinate and review property surveys/inspections for lease compliance, maintenance oversight and recommendation for lease renewal.
Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices are sent. Recommends initiation of legal actions in a timely manner as needed.
Coordinates and negotiates lease renewals, including recommended rent increases
Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
Maintains property files in AppFolio and keeps operations team and Customer Experience team updated on status of properties. .
Communicates with owners regarding vacancies, leasing activity, applications, new tenants, lease renewals and property legal matters such as HOA, condo or formal complaints in.
Stays informed on maintenance, inspections, and other items that involve the property.
Qualifications
College degree preferred or equivalent combination of training and experience, with experience in a real estate and or management related field (preferably in residential or commercial property management).
Must be licensed to practice real estate in the jurisdictions where properties are located.
Excellent verbal and written communications skills, ability to work independently and maintain flexible schedule including in-office and field hours.
Knowledge of accounting/bookkeeping fundamentals helpful.
Knowledge of property maintenance and improvements.
Knowledge of property rental values.
Effective problem-solving skills.
This job requires the ability to effectively work with team members and contractors.
Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle.
Daily travel in personal vehicle required.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Asset Manager (Affordable Housing) - Virginia
Richmond, VA job
Company Profile:
BLDG Partners LLC is a Southern California based real estate investment firm founded in 2010 focused on the preservation of workforce and affordable housing. We pursue opportunities to improve communities in urban and suburban markets across the country.
Position:
BLDG Partners is seeking an Asset Manager (Affordable) to join our growing firm dedicated to providing quality, affordable housing across the US. This position is based in Virginia.
In the position, the Asset Manager will help implement Asset Management Best Practices to achieve department goals and successfully manage the portfolio with a focus on establishing uniform management and the implementation of the company's operational business plans.
The Asset Manager would analyze property performance, cash flows, valuation, market trends and operational strengths and weaknesses to inform strategies for maximizing value to the company and stakeholders. The Asset Manager would also independently monitor the activities of third-party property management firms responsible for the daily operations of the properties, with the goal of reporting significant information to the VP of Asset Management.
This individual would thrive in an entrepreneurial culture and be detailed oriented, organized and highly detail-oriented; accustomed to allocating time to double-check work with the ability to prioritize and handle multiple tasks with flexibility. They must also work cooperatively and collaboratively to help build a successful and growing company.
Responsibilities:
Business Planning
Prepare and present regular reports on asset performance, valuation, and risk assessment to owners, executive team, and other stakeholders.
Problem solve property and portfolio level issues through research, analysis and implementation and topics as a key resource to the VP of Asset Management
Forecasting & Benchmarking
Prepare market analysis reports, including comparable rents, vacancy, and absorption/supply
Demonstrate a strong understanding and monitoring of key financial and operational Key Performance Indicators (KPIs). Execute underwritten business plans. Successfully manage reserves, lease-up processes, and other financial aspects of the portfolio.
Prepare and present detailed financial and operational planning, budgeting, reforecasting, data management, analysis and reporting, ensuring all internal and external financial reporting requirements and deadlines are met while monitoring internal watchlist
Prepare analysis of trends through regular operating metrics while acting swiftly to address budget variances and operational issues via analysis of rent roll, P&L statement and property level reporting Maximize cash flow and total return for each assigned property through the analysis of financial and operational reports to identify opportunities for improvements
Portfolio Management
Work closely with various third-party agent departments to ensure full data integrity and quality reporting, maintaining an in-depth and up-to-date record of property activity and document management
Create and update quarterly asset management plans for each property helping lead the big picture while assisting in the development and monitoring of strategies to maximize asset values within the portfolio
Complete property inspections as part of monitoring property performance, management execution and property capital needs, funding sources and potential savings opportunities.
Present information in a clear and concise manner, ensuring that complex data and recommendations are easily understood by diverse stakeholders. Communicate property performance relative to budget and underwriting with clarity.
External and Internal Partnerships
Develop, foster and maintain relationships with management agents, lenders, contractors, third-party monitors, investors, local and state housing agencies, General Partners and others in the LIHTC industry leveraging the relationship to enhance property and portfolio value, as well as the overall company value.
Ensure each asset is in compliance with regulatory agencies and meeting fiduciary obligations to lenders/investors
Requirements:
Bachelor's Degree (BA/BS) in Business, Finance, Real Estate or Urban Planning preferred, though not required.
Five years of experience in real estate, accounting, finance, or construction management with relevant affordable housing industry experience and/or certifications
Prior experience in the LIHTC/HUD industry is preferred
Comfortable navigating and analyzing transaction legal documents, financial projections and financial reports
Ability to discuss critical paths, complex scheduling and related matters with internal and external partners
Strong Excel modeling skills with working knowledge of Smartsheets, Yardi, AIM and/or Realpage
A collaborative team player with a strong work ethic
Position is Hybrid or Remote depending on candidate's circumstances and experience
Assistant Director of Lease Administration
Virginia Beach, VA job
At Divaris Real Estate, we're one of the largest and most respected full-service commercial real estate firms in the Mid-Atlantic region. Our mission is simple - to exceed client expectations by combining talent, technology, and connectedness.
We believe our people are our greatest asset. Our team brings together professionals from across the commercial real estate world, with the expertise and agility to deliver exceptional results for our clients.
About the Role
We're looking for an Assistant Director of Lease Administration to join our team in Virginia Beach, VA.
This is a high-impact leadership opportunity where you'll provide first-class lease accounting support and guidance to our clients, lease administration team, property managers, and brokers. The role also offers a clear path to advancement - including potential promotion to Director of Lease Administration.
What You'll Do
Help lead, coach, and develop the Lease Administration team.
Support department goal-setting, performance monitoring, and process improvement.
Oversee onboarding/offboarding of assets and due diligence efforts.
Collaborate closely with Property Management, Accounting, and external clients.
Identify and implement continuous improvements to increase efficiency and accuracy.
What We're Looking For
Bachelor's degree in Finance, Accounting, Real Estate, or a related field.
6+ years of third-party commercial real estate experience, with a focus on lease accounting.
Proven leadership experience and a collaborative management style.
Deep understanding of complex lease structures and lease abstraction.
Advanced technical skills in Microsoft Excel and Yardi (or similar systems).
What We Offer
Competitive salary and comprehensive benefits package.
Health, dental, and vision insurance.
Health savings and flexible spending accounts.
401(k) with company match.
Company-paid short- and long-term disability.
Paid vacation, personal, and sick time.
Ongoing professional growth and advancement opportunities.
Why Join Us?
If you're ready to bring your expertise to a leadership role where you'll shape processes, develop people, and influence a growing real estate portfolio - we want to hear from you.
Lead with purpose. Grow with Divaris.
Apply now or reach out directly to ********************* learn more about this opportunity.
@DivarisRealEstate, #NowHiring, ##CREJobs, #LeadershipJobs, #VirginiaBeachJobs, #RealEstateCareers, #LeaseAccounting
Foreclosure Real Estate Specialist - Licensed
McLean, VA job
Job Description
Unlock New Opportunities as a Foreclosure Real Estate Specialist
Are you a licensed real estate professional looking to expand your career in a high-demand niche? Whether you're an experienced agent or just beginning your real estate journey, this is your chance to specialize in foreclosure and distressed properties-a market filled with opportunity and potential for growth.
Why Join Our Team?
Specialized Training: Gain in-depth knowledge of the foreclosure process, from pre-foreclosure to bank-owned sales, with expert training and resources.
Pre-Qualified Leads Provided: Focus on serving clients, not cold calling. We deliver high-quality leads directly to you.
Comprehensive Support: Access professional administrative support, proven marketing tools, and advanced technology to streamline your day-to-day tasks.
Upside Earning Potential: With a competitive, commission-based structure, your hard work directly drives your income.
Your Role:
Assist buyers, sellers, and investors in purchasing and selling foreclosure and distressed properties.
Guide clients through the foreclosure process, offering expert advice and ensuring a smooth experience.
Stay up to date on local foreclosure listings, market conditions, and investment opportunities.
Build long-term relationships with clients and industry partners to generate repeat and referral business.
Who We're Looking For:
A licensed real estate agent
Strong communicators with excellent client service and problem-solving skills.
Self-motivated professionals who thrive in a fast-paced, goal-driven environment.
Individuals eager to develop expertise in the foreclosure and distressed property niche.
Why Foreclosure Real Estate?
The foreclosure market offers unique opportunities for real estate professionals to build a profitable, specialized career, even in fluctuating market conditions. With our team's training, tools, and lead flow, you'll have everything you need to succeed in this high-demand sector.
Take the First Step Toward Specialization and Success
If you're ready to grow your career, develop specialized knowledge, and help clients uncover valuable opportunities in the foreclosure market, we want to hear from you.
Apply today and start your journey with a team dedicated to your success.
Compensation:
$125,500 - $195,000 yearly
Responsibilities:
Make outbound calls, texts, and emails to potential clients
Set appointments for licensed real estate agents on the team
Respond promptly to inbound inquiries and leads
Manage client data and communication in the CRM
Prepare basic reports on weekly activities and conversions
Follow-up consistently with prospects until contact is made
Qualifications:
Active Real Estate License or willingness to obtain one
Strong verbal and written communication skills
Goal-oriented and self-motivated
Organized and able to manage multiple tasks at once
Commission-based position
About Company
At Keller Williams, our mission is clear: to fuel the success of real estate agents by delivering unparalleled resources, expert mentorship, and cutting-edge technology. We are dedicated to empowering agents to excel in a competitive market, providing the tools and support needed to drive growth, achieve goals, and thrive every step of the way.
Game Designer - Contract
Remote job
Description Playground Games is looking for a Game Designer to join our Fable team on a contract basis. About us:
As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre.
About the role:
As a Game Designer you will act as a champion of quality across the team, working with various disciplines to implement key systems and features, and using visual scripting and proprietary tools to build content in Fable.
Our ideal candidate is a technically proficient Designer who is passionate about their craft, skilled in all aspects of Game Design, demonstrates a willingness to be hands on and has the track record to prove it.
This is a contract role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required.
What you'll do:
Use tools and scripting within our custom, proprietary engine to implement features and content to the highest standard and deliver on the project's vision.
Implement and maintain high-quality features and system designs.
Work with a highly motivated, talented cross-discipline team to deliver content to expectations.
What you'll bring:
Demonstrable experience using visual scripting tools
Interest in collaborating with a team of diverse perspectives to derive great solutions
Passion for problem identification and solving
A flexible, highly motivated and friendly approach to your work
Excellent written and verbal communication skills
A genuine passion for video games
Text-based scripting experience in C++, C# or similar is desired but not essential
This is a fantastic opportunity to make a world-class game with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios.
Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment.
We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work.
If you require any reasonable adjustments to apply for this position, please contact us on [email protected]
Auto-ApplyRegional Director
Reston, VA job
Under the supervision of the Chief Administrative Officer & General Counsel, the Property Manager Team Lead directly manages a team of property managers and staff within the regional real estate branch system and ensures the team is focused on providing exception customer service. The Property Manager Team lead advises and counsels real estate managers and individual sales associates about the many HomeServices Property Management products and services available to them and their existing client base and works to institutionalize property management in the real estate channel being a liaison with the branch offices and various business partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1.Ensures the team provides an outstanding customer experience
•Follows up on open issues
•Communicates effectively and timely with property owners, residents and vendors
2.Responsible for personal and team growth of key performance indicators (KPI's).
3.Develops team members around the areas of impact, motivation, performance, accountability,coaching and teamwork
•Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
•Answers team member questions, helps with team member problems and oversees teammember work for quality and guideline compliance
•Develops strategies to promote team member adherence to company regulations and performance goals
•Conducts team meetings to update members on best practices and continuing expectations
•Generates and shares comprehensive and detailed reports.
4.Manages and executes successful rental cycles.
•Cultivates partnerships with local Long & Foster Sales offices by marketing and maintaining property management services. Communicates with agents concerning rental listings and applications in process.
•Maintains property files on software program, approves or disapproves all applicants on management properties after obtaining credit reports and thorough application screening which may include owner consultation.
•Coordinates/reviews necessary property surveys/inspections to include renewals and maintenance oversight.
•Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices (copies to owners), are personally served or mailed. Initiates legal actions in a timely manner as needed.
•Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
•Communicates with owners regarding vacancies, leasing activity, applications, new tenants,lease renewals and property legal matters such as HOA, condo or formal complaints in.
•Stays informed on maintenance, inspections, account and other items that involve property.
•Provides quality customer service, including interacting with customers, answering customer inquiries and effectively handling customer complaints.
QUALIFICATIONS:
• Bachelor's degree preferred or equivalent combination of training and experience, with experience in a real estate and or management related field (preferably in residential or commercial property management).
• Must be a licensed to practice real estate in the jurisdictions where properties are located.
• Excellent verbal and written communications skills, ability to work independently and maintain flexible schedule
• Knowledge of accounting/bookkeeping fundamentals helpful
• Ability to work in a high-performance environment
• Strong communication and interpersonal skills
• Effectively lead and manage employees and contractors.
• Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle
• Daily travel in personal vehicle
We are a company that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Senior Contractor Support to Digital Backbone Demonstration, Test, and Experimentation Event
Norfolk, VA job
McBride has an exciting opportunity to support Allied Command Transformation (ACT) which is NATO's leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. The main objectives of ACT are: providing appropriate support to NATO missions and operations; leading NATO military transformation; improving relationships, interaction and practical cooperation with partners, nations and international organizations. ACT therefore leads Alliance concept development, capability development, training and lessons learned initiatives and provides unfettered military support to policy development within NATO.
You will be responsible for the following:
Coordinate and contribute to the activities of the CIS Branch Digital Backbone
Capability development Team. Define/ refine demonstration, test, and experimentation (DTE) event (e.g. DiBaX and
CWIX) objectives that are aligned with capability development and operational needs. This entails working with subject matter expertise including, but not limited to HQ SACT, other subordinate entities, NATO HQ, NCIA, and ACO.
Develop, refine and track for performance to plan of the project plan using project management tool set for events (e.g. DiBaX).
Develop and provide final versions of event resource requirements that identifies host nation support requirements consistent with existing Memorandum of Understanding (e.g. HQ SACT to Lativan MOD MOU for 5G test site use).
Support the planning meetings associated with DTE venues and support the integration of capability teams into the events. (e.g. DiBaX, CWIX)
Support advanced technologies (e.g. Next Gen Communications) industry selection for DTE events by developing criteria, soliciting inputs from nations/industry, scoring of proposal. Proposals will come in the form of Operational Demonstration Test and Experimentation documentation.
Provide required save-the-date, calling notices and other administrative documentation for soliciting action for internal and outside entities.
Provide draft and finalize event design and management document in sufficient detail to track implementation.
Support the elaboration of DOTMLPFI requirements as outputs from the execution of technical demonstration, test and experimentation event.
Support the development of DTE event risk management plan.
Support the development of the DTE event security plan.
Support the development of the DTE registration, observer day and VIP engagements.
Supports the development of use cases in which to base the design of the technical DTE.
Developments and refines the post DTE report that is provided to stakeholders.
Conduct cross ACT event coordination to synchronize efforts. Support the engagement with advanced technology offices within nations in the area of advance communications.
Directly supports the event directors and will be required to travel to planning, integration and execution sessions within NATO's boundaries for approximately 4 weeks per year event planning and execution. There may be more required depending on the combination with other events.
Performs additional tasks as required by the COTR related to the LABOR category.
Requirements
Required Qualifications:
Minimum of 5 years in the last 10 in the field of technical event planning, design and execution. Demonstrate 3 years in the last 10 years of experience with the deployment of civilian standards based wireless communications, autonomous systems, or community of interest services.
Demonstrate 3 years in the last 10 with the knowledge of and application of project management. Demonstrate 3 years operational knowledge of military communications network technologies within the last 10 years either as a military officer or as a civilian.
Demonstrate 3 years of the last 10 years in the application of event management tool set.
Benefits
For U.S. residents only:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Principal Information Architect - Unified Data Taxonomy
Remote job
About the team Product Development Operations powers how Zillow builds products to get more movers home -driving consistent, high-quality customer experiences through scalable systems and seamless integration. We make the Product Development Lifecycle a living, learning system-turning experimentation into momentum and enabling agility, feedback, and continuous growth across the organization.About the role
As a Principal Information Architect (IA), you're responsible for discovery, definition, and development of enterprise ontologies in support of Zillow's Unified Data Taxonomy, Data & Platform Product, Corporate Strategy and Customer Experience Vision. As a Principal Information Architect, your primary focus will be the creation, stewardship, and governance of Zillow's Unified Data Taxonomy (Customer Journey). You will establish controlled vocabularies, ensure semantic consistency across domains, and guide taxonomy lifecycle management. By aligning operational user journeys with analytical measurement needs, you will help Zillow teams speak a common language, avoid duplication, and build trusted, reusable taxonomies that power product decisions, analytics, and AI innovation. You will be responsible for working collaboratively across Zillow lines of business and functions to develop a unified data taxonomy and domain ontologies in support of enterprise initiatives. The Principal Information Architect should be capable of supporting an emerging and evolving IA program at Zillow. You'll do this by clearly communicating a vision for IA and advocating for the value of using semantic technology and knowledge organization concepts. As a design leader, you develop positive relationships, provide mentorship to other designers, and work with others to elevate experience design quality. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.
Responsibilities
Develop and communicate a 6-12 month vision to senior stakeholders and partner teams for a “north star unified customer data taxonomy” to inform long-term planning, including accurate details and transparency on risks and impediments. Proactively build relationships with those outside of your immediate team resulting in horizontal influence.
Partner closely with the Data Modeling Guild to create enterprise taxonomies to support our customer data model, ensuring there are clear structural hierarchies from domain to interaction to context.
Oversee taxonomy lifecycle management: versioning, change management, sunset/deprecation of terms, and ensuring backward compatibility.
Embed taxonomy governance into product development workflows, partnering closely with Product, Data Science, and Engineering to prevent siloed event and data API schema creation.
Develop standards, guidelines, and direction for ontology, semantics, and data standardization in general at Zillow Group. Experience with IA governance over time.
Strong facilitation skills, including the ability to effectively communicate the new event taxonomy across multiple lines of business & ensure that each LOB is empowered with a clear understanding & execution plan based on the unified vision
Define and enable a near-term taxonomy roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for immediate teams you're working with
Understand and leverage end-state architecture vision in partnership with Engineering, Data Science, Product, and Design teams to support the development and integration of semantics in Zillow products and services, driving comprehensive design decisions
Collaborate with partner teams to articulate use cases, objectives, and architectural designs that support business goals
Deliver value by creating reusable, extensible and resilient capabilities
Contribute to team culture and recruiting by mentoring and developing junior IA associates
Communicate and advocate the value of Zillow's efforts in ontologies, semantics, OOUX, and standardization across the business
Maintain awareness of competitor and industry developments related to ontology use, knowledge organization, and OOUX.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $178,300.00 - $284,700.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $169,300.00 - $270,500.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Who you are
8+ years as an information architect, experience architect, ontologist, taxonomy lead or similar role
Fluent in the principles of information architecture, ontology design, and their practical applications
Able to create and maintain taxonomies and labeling systems to effectively organize and manage information into accordance with industry standards/best practices
Experience with product analytics tools (Amplitude, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and best practices for user behavior data
A curious problem-solver, finding ways to help users navigate complex products and scenarios
Able to translate IA requirements for structured information into design and engineering requirements
Able to champion taxonomy as a business enabler by clearly articulating the business impact of standing up and maintaining taxonomies
Experienced in managing partner interactions in order to influence decision-making and prioritization
Able to communicate effectively with senior leadership across multiple disciplines to align on a longer-term IA strategy that's good for both the customer and business
Able to clearly communicate and advocate for IA (including conceptual models, industry standards, and applications) to product and design partners, including UX, UI, design systems and service designers
Get to know us
At Zillow, we're reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyRetail Multi Unit Manager
Norfolk, VA job
Retail Multi-Unit Manager
Grow
With
Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
The Retail Multi-Unit Manager provides operational leadership at Norfolk International Airport - supporting the Director of Operations. This role ensures all retail stores within the airport maintain exceptional standards for cleanliness, staffing, operational readiness and financial performance by holding management accountable for results.
Salary Range: $62,780 - $76,000
Key Responsibilities:
Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures.
Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability.
Oversee planned maintenance and address repair needs promptly to maintain operational standards.
Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone.
Hold management accountable for onboarding/offboarding processes and compliance with training requirements.
Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams.
Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions.
Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures.
Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores.
Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss.
Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms.
Monitor and maintain retail equipment; schedule routine service and repairs as needed.
Drive adoption of new retail technologies to improve efficiency and customer experience.
Maintain working knowledge of brand standards, lease agreements, and landlord relations.
Implement marketing programs and promotional activities; ensure compliance with brand campaigns.
Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders.
Ensure compliance with all federal, state, and local safety and health standards.
Train managers and staff on wellness protocols and safety procedures; maintain audit readiness.
Qualifications:
Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred; counts for 3 of the 6-year requirement).
Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles.
Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts.
Technical Skills
Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools.
Strong knowledge of inventory management, planogram execution, and visual merchandising standards.
Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics.
Familiarity with category management, retail space optimization, and seasonal merchandising strategies.
Competencies
Operational Leadership: Drives execution across multiple stores to achieve financial and service goals.
Financial Acumen: Interprets P&L and KPIs to deliver sustainable growth and profitability.
People Development: Builds positive work environments through coaching, mentoring, and leadership.
Customer Focus: Ensures superior service and brand compliance across all locations.
Strategic Thinking: Anticipates challenges and implements solutions to complex operational issues.
Change Leadership: Champions technology adoption and process improvements to enhance efficiency.
Schedule & Reporting
Reports directly to the Senior Director or Director of Operations.
Works a varied, rotating schedule, including early mornings, peak periods, and closing shifts to ensure operational oversight.
Weekend and holiday availability required based on business needs.
Regular on-site presence across store locations to maintain standards and engage leadership teams.
Please Apply: ***************************************************************************************
Senior Investment Analyst
Remote or Chicago, IL job
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
We are currently recruiting for an experienced equity analyst focused on the consumer sector. You will be primarily responsible for research and analysis of the consumer sector for our internal equity investment strategies focused on Equity Income and Growth with AUM exceeding $10 billion and attractive long term track records. As part of the larger Equity team ($40 billion in assets), you will provide information and analysis as needed in support of other internally managed strategies. Our investment strategies have a long-term orientation and quality focus.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
1. Equity Research & Analysis
* Provide equity analysis on consumer sector for the Equity Income and Growth teams.
* Research and analyze market data, industry trends, filings, and all other necessary data to formulate and support investment theses.
* Model company financials and apply applicable valuation metrics.
* Maintain brief investment thesis summaries on sector companies.
* Develop clear, strategic analysis of companies that provides fresh investment insights to portfolio management team.
2. Investment Recommendations
* Provide a flow of well thought out new investment ideas for our strategies.
* Work closely as part of the Equity team to recommend position changes within strategies under strategy guidelines and investment process.
* Write rationales for purchases and sales and post on internal portal.
* Communicate rationale for company recommendations to portfolio managers, as well as sector themes and broader investment insights.
3. Monitoring & Internal Engagement
* Actively monitor companies under coverage and communicate important changes in a timely manner.
* Provide analytical and other support to investment team members.
* Provide input in response to Relationship Manager requests.
* Leverage your network of company officers and other sources while conducting frequent face-to-face meetings with company management.
Who you are `
* You have a Bachelor's Degree. It's an asset if you have CFA designation.
* You have 5+ years of US equity analysis and/or relevant industry experience (consumer sector experience preferred).
* You have knowledge of sector and industry trends, competitive issues, fundamentals, as well as knowledge of individual companies.
* You can demonstrate strong analytical capabilities and investment success.
* You have strong interpersonal skills, along with written and verbal communication skills, to effectively communicate in person and over the phone with a variety of individuals at a variety of levels.
* You work independently, leverage strong problem-solving skills, and exercise sound judgment.
* You are open-minded, flexible, and willing to listen to other people's opinions.
* You work as part of our collegial research team and take instruction from team members.
* You solve problems, prioritize work, provide sound advice, and meet deadlines in a sometimes-demanding work environment.
* You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
* Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
California residents - your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $125,000 - $190,000 for the Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
* We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
* Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
* We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
* Subject to plan and program terms and conditions
What you need to know
* CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact **********************************
* You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
* We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL - 181 W Madison
Employment Type
Regular
Weekly Hours
40
Skills
Accountability, Analytical Thinking, Documentations, Professional Presentation, Reporting Processes, Researching, Wealth Management, Work Collaboratively
Auto-ApplyClient Experience Specialist (100%Remote - Chicago Area Preferred)
Remote or Chicago, IL job
Job Description for Client Experience Specialist (100% Remote - Chicago Area Preferred):
👉 Do you thrive on creating positive experiences and solving problems for others?
We're hiring a Client Experience Coordinator to support our franchise owners by building strong relationships, coordinating with internal teams, and helping deliver solutions that make an impact.
About the Role
We're looking for a Client Experience Specialist who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed 🌟. In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations.
Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence.
This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.
What You'll Do:
Serve as a trusted point of contact for franchise owners, building strong relationships
Champion and coordinate requests with internal marketing, training, and operations teams
Provide responsive, empathetic support and follow-through on client needs
Contribute to projects such as training programs, marketing reviews, and process improvements
Deepen your knowledge of our systems and processes to provide more direct guidance over time
What We're Looking For:
Friendly and empathetic with strong people and communication skills
Natural leader with a drive to grow professionally and personally
Quick learner, organized, and persistent in getting things done
3+ years of Experience collaborating with cross-functional teams (marketing, training, or operations)
Why WIN
100% remote role (Chicago-area candidates preferred)
Collaborative, inclusive culture built on respect and growth
Health, dental, vision insurance + PTO + 401(k) match
Career development and advancement opportunities
A team that values working hard, having fun, and celebrating success together
Auto-ApplyProject Manager
Suffolk, VA job
The Matan Companies is hiring a Project Manager position to support their Development team in Suffolk, Virginia and surrounding areas. The Project Manager plays an integral role in the execution of portfolio-wide strategies and the development of value within the real estate asset portfolio. Responsibility for the oversight of all aspects of a construction project, including but not limited to reviewing submittals, RFI's, potential change orders, and managing with the Owner's consultants will be the primary requirements for this role.
The successful candidate will be able to multitask on several different projects at one time. Can collaborate and work well within a team structure environment but is self-motivated, detail-oriented, a good communicator, well-spoken and written. This candidate must demonstrate an ability to meet deadlines while delivering quality work in a fast-paced environment coupled with an ownership mindset.
Major Responsibilities and Duties:
Overseeing multiple active construction projects of various types (base building construction - Commercial and Industrial and Tenant Improvement)
Review / Approval of Submittals
Review / Approval of Requests for Information
Review / Approval of Potential Change Orders
Identify and suggest resolution to Field Issues
Site construction experience.
Strong contractor management experience.
Ensure quality of construction per plans and specifications
Assist in preliminary pricing of upcoming projects
Review / Comment on designs for constructability issues - help guide overall project design.
Manage bid process and Contractor selection, including bid comparison.
Construction Contract review and preparation
Scheduling / Forecasting for projects
Managing ongoing project costs
Managing the Investors' expectations during the project
Foster relationships with Contractors, Consultants and Tenants
Collaborate with all other Departments within the Company ensuring transparency.
Required Qualifications:
8+ years' experience as a commercial construction Project Manager/Assistant Project Manager / Project Superintendent
8+ years' experience in project bid processes and CPM project scheduling
Well versed in Microsoft Office Suite including Excel and MS Project
Recommended Qualifications and Skills:
Strong communications skills
Civil / Sitework experience
Self-Starting and independently motivated
Ability to problem solve.
Ability to think outside the box.
Strong customer service skills
Knowledge of the International Building Code
Knowledge of construction materials and methods
Accountable, professional, and a positive attitude
Please forward all resumes to ***********************. Matan Companies is an Equal Opportunity Employer.
Network Engineer - Wireless
Portsmouth, VA job
Client Solution Architects (CSA) is currently seeking a Network Engineer - Wireless to support a program at Norfolk Naval Shipyard, Portsmouth, V.A. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role will make an impact:
Network Design, Configuration, and Installation:
* Design, install, configure, troubleshoot, and monitor enterprise network systems, including switches, routers, wireless access points, firewalls, and other network appliances.
* Implement advanced routing protocols (e.g., EIGRP, OSPF) and switching technologies.
* Plan, design, and implement local and wide-area enterprise networks, including SDN technologies like SD-Access and SD-WAN.
Security and Compliance:
* Apply DISA Security Technical Implementation Guides (STIGs) to ensure compliance of network components.
* Monitor and respond to network incidents, perform root cause analysis, and implement corrective actions.
* Review and manage security protocols and policies within enterprise networks using SEIM tools.
Network Management and Optimization:
* Implement, manage, and configure complex network environments, including routing, switching, and wireless technologies.
* Utilize tools such as Cisco Wireless LAN Controller (WLC), SolarWinds, Cisco ISE, Cisco Catalyst Center (DNA), Splunk, and Aruba Wireless LAN Controller for network management and optimization.
Collaboration and Support:
* Work with Department of Defense teams to support project objectives and ensure successful execution of project or task plans.
* Contribute to change management processes and provide recommendations for network improvements.
Hardware and Software Expertise:
* Work with hardware such as Cisco Nexus series (7000/9000), Cisco Catalyst series switches, Cisco routers (4551, 8500), Cisco wireless access points (9000 series), and Aruba wireless access points (AP275, 375, 515).
* Proficient in software tools including Cisco Wireless LAN Controller (WLC), SolarWinds, Cisco ISE, Cisco Catalyst Center (DNA), Splunk, and Aruba Wireless LAN Controller.
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Top Secret Clearance
* Minimum of seven (7) years of demonstrated knowledge and experience in Cisco networks, including enterprise wired and wireless network design, configuration, and installation.
* Active Security+ CE or higher certification.
* Cisco Certified Network Professional (CCNP) certification with Enterprise Core or Wireless specialty.
* Proficiency in advanced routing protocols (EIGRP, OSPF) and switching technologies.
* Knowledge of SDN technologies such as SD-Access and SD-WAN.
* Experience with SEIM tools for network event discovery and resolution.
* Familiarity with DISA STIGs and DoD security standards.
What Sets you apart:
* Strong analytical and problem-solving skills.
* Excellent communication and collaboration abilities.
* Experience working in a DoD environment or with government teams.
Senior Customer and Industry Insights Analyst
Remote job
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come do the best work of your life at Boulevard.
We're looking for a Senior Customer and Industry Insights Analyst who can turn Boulevard's data into clear stories about the self-care industry. You'll work side-by-side with marketing, business operations, product, and executive leadership to spot what consumers want, how merchants operate, and where the market is heading. You'll package those findings into recurring public reports and fast “Data Bytes” that industry players read, share, and act on.
This role reports to our Director of Data Analytics and focuses on thought-leadership outputs over heavy taxonomy work. You'll shape narratives, build visuals that make sense, and publish privacy-safe aggregates with transparent methods. You'll be a visible voice for our data, partner closely with senior executives to set the story we tell, and turn trends into priorities, campaigns, and in-product benchmarks.
If connecting dots, crafting headlines that travel, and translating complex analysis into simple takeaways energizes you, this could be a great fit.
What you'll do here:
Generate unique insights from merchant, consumer, and product data to quantify Boulevard's impact and ecosystem trends across regions, segments, and time
Build a deep view of the consumer including demand patterns, frequency, basket, price sensitivity, and channel behavior
Segment merchants by vertical, size, business model, and sophistication and define peer groups and outlier flags that guide comparisons
Track service and retail trends, labor dynamics, utilization, cancellations, rebooking, and attach rates with cohort cuts, seasonality controls, and clear caveats
Lead pricing and elasticity work including demand estimation, promo testing, and price optimization
Publish a quarterly State of Self-Care, a monthly Industry Pulse, and weekly Data Bytes and deliver advertiser-ready insights with a methods page, asset kit, and channel plan
Partner with Marketing, Brand, and PR on narratives, visuals, media briefs, and distribution and tailor insights by audience and channel
Partner with Product and GTM to convert findings into decisions, experiments, and in-product benchmarks including PRDs, instrumentation asks, and success metrics
Present executive-ready data stories, partner closely with Product, Marketing, BizOps, and Finance to align on tradeoffs, and drive decisions with explicit recommendations, owners, timelines, and ROI
Uphold privacy with documented aggregation standards and disclosure controls including k-anon thresholds, dominance limits, rounding or noise, and pre-publication review gates
What you'll need to thrive:
6+ years in analytics or insights within B2B SaaS, marketplaces, payments, or high-growth tech
Advanced Snowflake SQL, proficient Python, and production experience with dbt including modular models, tests and CI, performance, and cost guardrails
Proven record publishing executive-ready public reports with methods pages and media-ready charts and effective partnership with PR and social
SaaS growth intuition with the ability to translate findings into opportunities, risks, and tradeoffs
Proficiency with Looker, Sigma, Tableau, Power BI, or similar
Strong editorial judgment for headlines and chart selection with clear, plain-language writing
Working knowledge of privacy-preserving aggregation including k-anonymity, thresholds, noise, and disclosure control
How we'll take care of you:
Your total budgeted cash compensation for this role is between $120,750 - $172,500 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement.
In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically.
✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance.
🏝 Take a break whenever you need with our flexible vacation day policy.
🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month.
💚 Family planning resources and specialized support programs.
🔮 Equity: get ahead on the ground floor and grow with Boulevard.
💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.
📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!
Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Auto-ApplyHybrid Personal/Executive Assistant to RE Investor
Remote or New York, NY job
A family office that invests in commercial real estate is looking for a Executive/Personal Assistant to the Managing Partner. The office is on the Lower East Side. The role is hybrid-remote and in-office depending on the needs that week.
About the Job:
¨ Screen incoming phone calls delivering detailed, timely messages to the appropriate parties
¨ Maintain the Managing Partner's business and personal calendar
¨ Schedule internal and external meetings
¨ Coordinate complex travel arrangements, including flights, cars, hotels, and other reservations (business and personal)
¨ Vet and prioritize the Managing Partner's emails
¨ Process expense reports including tracking receipts, and reimbursements
¨ Manage any office repairs when needed
¨ Research, hire and supervise contractors and vendors for home or office repairs or renovations
¨ Run errands
¨ Track birthdays and anniversaries, purchase gifts
¨ Make dinner reservations and personal appointments
¨ Send gifts and flowers
About You:
¨ Minimum of 5 years of experience in a related support position
¨ BA/BS from a college or university
¨ Excellent Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
¨ Strong writing skills
¨ Dynamic and proactive comfortable in a fast-paced environment.
¨ Polished, professional demeanor
¨ Proactive go-getter; no task is too big or too small
¨ Outstanding communication skills
Salary, Paid Vacation, Reimbursement for your health insurance plan
Hours: 9-5
Lead Building Engineer
Herndon, VA job
The Lead Engineer is responsible for operating, monitoring, and maintaining complex building systems with a focus on HVAC, electrical, and plumbing, involving a higher level of troubleshooting and independent problem-solving.
Essential Duties and Responsibilities:
Independently troubleshoot and repair HVAC, plumbing, and electrical systems.
Perform preventive maintenance and inspections on critical building systems.
Document maintenance activities and maintain accurate records on building equipment.
Manage service contractors during routine and emergency repairs.
Collaborate with contractors, tenants, and other engineers to ensure smooth building operations and resolve tenant issues.
Proactively conduct thorough inspections and report deficiencies, ensuring preventive maintenance schedules are followed and tracked.
Record equipment readings and ensure assigned building systems are operating according to standards.
Follow company safety protocols and wear appropriate PPE; ensure compliance with OSHA, NEC, NFC, NFPA regulations; report safety hazards; participate in safety inspections.
Communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a professional manner, keeping the appropriate customer(s) informed/updated as needed.
Provide mentoring to junior Engineers and Technicians while assisting in the training and skill development of less experienced staff.
Perform other duties as assigned.
Qualifications:
HS Diploma or GED required
Five years of job related experience or commensurate certification/trade experience
CFC Certification preferred or willingness to obtain as requested; possess engineering and trade licenses required according to local, state, or national requirements
Basic working knowledge of laptop and phone applications for work order and facility operation systems as well as basic skills with Microsoft Outlook
Familiar with fire/life safety equipment/procedures
Proven track record of delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
Familiarity with blueprints and code requirements
Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
Possess competent knowledge of use and care of tools
Ability to read and write English in order to understand manuals and procedures, and to write reports.
Exhibit a willingness to develop advanced proficiency with HVAC and building automation systems (BAS) as well as familiarity with fire alarm and life safety systems.
Physical Requirements:
Ability to stand, walk, climb ladders, and lift up to 50 pounds; perform physically demanding tasks such as stooping, crouching, and kneeling.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#IND123
About Lincoln Property Company
Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: ************
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
Auto-ApplyPerformance Marketing Manager
Remote or Hartville, OH job
HRM Enterprises, Inc. is a local, family-owned company established in 1939. With businesses ranging from the largest independent hardware store in the country to a Tripadvisor top-rated restaurant and a dynamic Marketplace, HRM Enterprises has become a popular destination for customers from near and far. With 700 dedicated employees, we focus on exceeding customers' expectations and creating a supportive work environment with Sundays off, no late evenings, great benefits, and fun perks like company picnics and Christmas banquets. Our commitment to internal and external development helps team members grow professionally and find opportunities within the company.
Role Description
This is a full-time hybrid role for a Performance Marketing Manager located in Hartville, OH with some work-from-home flexibility. The Performance Marketing Manager will be responsible for managing and optimizing digital marketing campaigns, conducting data analysis, identifying key performance indicators, and developing strategies to improve marketing performance. Additionally, the role involves working closely with cross-functional teams to ensure alignment with business goals and objectives.
Qualifications
Digital marketing skills including managing and optimizing campaigns
Proficiency in data analysis and identifying key performance indicators
Experience in developing and implementing marketing strategies
Excellent communication and collaboration skills
Ability to work independently and in a team environment
Bachelor's degree in Marketing, Business, or a related field
Destination Services Consultant
Virginia Beach, VA job
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of both in-person support as well as virtual.
JOIN OUR TEAM AND MAKE A DIFFERENCE!
Are you a detail-oriented individual who is passionate about your community?
Are you customer service minded and enjoy helping others?
Are you skilled in researching, planning and organizing projects/events?
Are you interested in a professional opportunity that allows you flexibility and autonomy?
If you enthusiastically answered yes to all the above, then a Destination Service Consultant (DSC) opportunity with Dwellworks is a match for you!
This is an assignment-based opportunity. You will be engaged as an independent contractor. Contract assignments can range depending on the specific program selected for the individuals relocating.
Our Destination Services Consultants provide local support and expertise to employees and their families who are being relocated. The DSC provides an array of services for the individuals being relocated such as:
Performing area orientations
Helping to secure housing
Identifying schools for enrollment
Opening bank accounts
Securing a Social Security Number
Obtaining a driver's license
Qualifications
Expert knowledge of city and surrounding areas, including local schools
Possession of a valid driver's license, as the consultants are expected to drive clients in the area in their personal vehicle
Proficient in basic computer applications
A flexible schedule that would accommodate an ad hoc working style
Skills
Excellent verbal and written communication
Ability to research efficiently
Effective at problem-solving
Skilled in time-management
Please note that this opportunity does not pair well with full-time employment due to the ever-changing program needs.
WANT TO LEARN MORE
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