The Executive Assistant (EA) provides comprehensive administrative, operational, and analytical support to the CEO. This role goes beyond traditional administrative functions, serving as a strategic partner who supports enterprise data initiatives, program performance oversight, and interagency coordination. The Executive Assistant ensures the CEO is equipped with the insights, documentation, and operational clarity needed to drive organizational outcomes, optimize resources, and execute mission objectives.
The ideal candidate is exceptionally organized, highly analytical, and skilled in communication-capable of managing executive priorities while leading data-driven initiatives that enhance decision-making and organizational effectiveness.
Key Responsibilities
Executive Administrative Support
Manage executive calendars, high-priority communications, meeting logistics, travel arrangements, and sensitive scheduling requirements.
Prepare executive-level briefings, presentations, correspondence, decision packets, and meeting agendas.
Screen and prioritize incoming communications, ensuring timely response and appropriate routing.
Maintain organized digital records, files, compliance documentation, and mission-critical materials.
Advanced Analytical & Data Initiative Support
Lead enterprise data initiatives by developing, optimizing, and maintaining advanced analytical models, dashboards, and visualization tools that deliver actionable insights and support mission performance.
Manage full lifecycle analytical projects-data collection, validation, interpretation, reporting, and implementation-ensuring results directly inform executive decision-making.
Financial, Budget & Procurement Analysis
Oversee budget and contract analytics through financial modeling, variance analysis, and performance tracking to assess spending efficiency, obligation rates, and program execution.
Review procurement documentation (task orders, funding requests, contract modifications, interagency agreements) to ensure compliance, fiscal integrity, and alignment with executive and program goals.
Operational Coordination & Program Support
Coordinate across internal teams, contractors, and interagency partners to optimize data sharing, maintain information accuracy, and ensure alignment on program deliverables.
Track program milestones, project timelines, and strategic initiatives to ensure executive visibility and prompt action where required.
Support executives during high-priority meetings, interagency engagements, and mission-focused activities by compiling materials, capturing decisions, and managing follow-up actions.
Communication & Stakeholder Engagement
Draft, edit, and prepare polished executive correspondence, memos, policy summaries, and action items.
Serve as a professional liaison between executive leadership and internal/external partners, ensuring consistent, accurate information flow.
Support executive participation in boards, committees, interagency groups, and program reviews by preparing materials and synthesizing discussion outcomes.
Team Leadership & Analytical Mentorship
Provide guidance to junior analysts by establishing analytical standards, promoting methodological consistency, and supporting the development of high-quality deliverables.
Foster a culture of continuous improvement by encouraging innovation, data accuracy, and best practices across analytical workflows.
Required Qualifications
5+ years of experience as an Executive Assistant, Analyst, Program Coordinator, or similar role.
Solid understanding of financial analysis, budgeting, procurement processes, and contract documentation.
Excellent written and verbal communication skills with the ability to prepare high-quality executive documentation.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Proficiency with productivity suites (Microsoft 365, Google Workspace) and analytical tools (Power BI, Tableau, Excel, etc.).
Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
Preferred Qualifications
Experience working in government, public-sector programs, aviation, emergency management, defense, or complex operational environments.
Familiarity with procurement regulations, interagency agreements, or contract management processes.
Experience mentoring junior staff or managing small analytical teams.
Project management or data analytics certifications (PMP, CAP, Tableau, Power BI, etc.).
This position does not offer relocation assistance; local candidates are preferred.
Core Competencies
Executive-level communication and professionalism
Advanced analytical and problem-solving capabilities
Strategic thinking and operational awareness
High discretion and confidentiality
Strong relationship management and collaboration skills
Ability to perform under pressure and adapt to rapidly changing priorities
$44k-67k yearly est. 4d ago
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Dispatcher
Private Company 4.3
Private Company job in Arlington, VA
The Dispatcher - Government Operations oversees and coordinates all air mission activities involving government partners, Public Aircraft Operations (PAO), and state-declared aircraft. This role ensures safe, compliant, and efficient dispatching procedures while maintaining strict adherence to federal, state, and agency-specific regulations. The Lead Dispatcher provides operational leadership, real-time decision support, and acts as the primary communication link between flight crews, government agencies, and internal operational units.
Key Responsibilities
Government & PAO Operations Coordination
Serve as dispatch authority for Public Aircraft Operations and state-declared missions.
Coordinate directly with government agencies, emergency services, law enforcement, and state aviation offices to validate mission requirements and ensure operational compliance.
Verify PAO status and documentation for aircraft, crew, cargo, and mission profiles.
Maintain up-to-date knowledge of FAA regulations, state aviation requirements, operational waivers, and legal distinctions between public and civil aircraft operations.
Mission Planning & Execution
Conduct comprehensive flight planning including routing, weather analysis, aircraft performance, NOTAM review, TFR monitoring, and risk assessment.
Approve releases and flight authorizations for government and PAO missions.
Prioritize mission requests based on urgency, resource availability, safety considerations, and operational directives.
Provide continuous operational control and flight following in accordance with agency standards.
Communication & Leadership
Manage escalations and coordinate with senior leadership during high-impact and time-critical missions.
Facilitate regular briefings with flight crews, maintenance, and operations leadership.
Compliance & Documentation
Ensure accurate, compliant tracking and documentation for all PAO and government operations.
Maintain strict adherence to mission-specific reporting requirements, data retention rules, and audit standards.
Assist in developing and enforcing dispatch policies and procedures for special-category aircraft operations.
Oversee post-mission reporting, incident documentation, and regulatory compliance records.
Operational Safety & Risk Management
Conduct pre-flight and in-flight risk assessments for all state-declared and PAO missions.
Support Safety Management System (SMS) initiatives, hazard reporting, and trend monitoring.
Ensure operations align with federal and state aviation safety directives, including NIMS/ICS guidelines during emergency deployments.
Act as a resource for government mission risk mitigation and operational control decisions.
Required Qualifications
3+ years of experience in flight dispatch, mission coordination, or aviation operations (government or PAO experience preferred).
Strong knowledge of:
FAA regulations (including Part 91, PAO distinctions under 49 U.S.C. 40102 & 40125)
Government/agency mission frameworks
Emergency operations and state aviation protocols
Proven experience in high-tempo or mission-critical operational environments.
Excellent communication skills and ability to coordinate across multiple agencies.
Proficient in dispatch/operations software, mission-tracking systems, and aviation communication tools.
Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
Preferred Qualifications
FAA Aircraft Dispatcher Certificate or equivalent operational control experience.
Experience working with law enforcement, emergency management, wildfire aviation, DHS, or state aviation offices.
ICS/NIMS certifications (ICS-100/200/700; ICS-300/400 a plus).
Background in special-mission aviation (SAR, HAA, airlift, medevac, law enforcement, etc.).
This position does not offer relocation assistance; local candidates are preferred.
Core Competencies
Strong situational awareness and risk-based decision making.
Ability to lead and mentor a team in a dynamic operational environment.
Exceptional organizational and communication skills.
High level of discretion, professionalism, and compliance discipline.
Rapid problem-solving in high-pressure, multi-agency operations.
$30k-39k yearly est. 4d ago
Program Manager
Private Company 4.3
Private Company job in Arlington, VA
The Program Manager (PM) serves as the primary operational and administrative integrator for the CEO, providing direct support across a diverse set of mission-critical activities. This role ensures the CEO's daily priorities, operational lines of effort, and organizational requirements are executed with precision, discretion, and efficiency.
This position requires exceptional reliability, strong professional judgment, and the ability to operate in high-pressure, time-sensitive environments. The PM must be capable of managing sensitive information, deescalating issues, and engaging confidently with Directors, Program Managers, external partners, and government officials.
This position frequently requires after-hours availability and an “always-on” posture to support urgent executive requirements.
Key Responsibilities
Executive Administrative Support
Manage executive calendars, high-priority communications, meeting logistics, travel arrangements, and sensitive scheduling requirements.
Prepare executive-level briefings, presentations, correspondence, decision packets, and meeting agendas.
Screen and prioritize incoming communications, ensuring timely response and appropriate routing.
Maintain organized digital records, files, compliance documentation, and mission-critical materials.
Advanced Analytical & Data Initiative Support
Lead enterprise data initiatives by developing, optimizing, and maintaining advanced analytical models, dashboards, and visualization tools that deliver actionable insights and support mission performance.
Manage full lifecycle analytical projects-data collection, validation, interpretation, reporting, and implementation-ensuring results directly inform executive decision-making.
Financial, Budget & Procurement Analysis
Oversee budget and contract analytics through financial modeling, variance analysis, and performance tracking to assess spending efficiency, obligation rates, and program execution.
Review procurement documentation (task orders, funding requests, contract modifications, interagency agreements) to ensure compliance, fiscal integrity, and alignment with executive and program goals.
Operational Coordination & Program Support
Coordinate across internal teams, contractors, and interagency partners to optimize data sharing, maintain information accuracy, and ensure alignment on program deliverables.
Track program milestones, project timelines, and strategic initiatives to ensure executive visibility and prompt action where required.
Support executives during high-priority meetings, interagency engagements, and mission-focused activities by compiling materials, capturing decisions, and managing follow-up actions.
Communication & Stakeholder Engagement
Draft, edit, and prepare polished executive correspondence, memos, policy summaries, and action items.
Serve as a professional liaison between executive leadership and internal/external partners, ensuring consistent, accurate information flow.
Support executive participation in boards, committees, interagency groups, and program reviews by preparing materials and synthesizing discussion outcomes.
Team Leadership & Analytical Mentorship
Provide guidance to junior analysts by establishing analytical standards, promoting methodological consistency, and supporting the development of high-quality deliverables.
Foster a culture of continuous improvement by encouraging innovation, data accuracy, and best practices across analytical workflows.
Required Qualifications
3-5+ years of experience as an Executive Assistant, Analyst, Program Coordinator, or similar role.
Solid understanding of financial analysis, budgeting, procurement processes, and contract documentation.
Excellent written and verbal communication skills with the ability to prepare high-quality executive documentation.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Proficiency with productivity suites (Microsoft 365, Google Workspace) and analytical tools (Power BI, Tableau, Excel, etc.).
Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
Preferred Qualifications
Experience working in government, public-sector programs, aviation, emergency management, defense, or complex operational environments.
Familiarity with procurement regulations, interagency agreements, or contract management processes.
Experience mentoring junior staff or managing small analytical teams.
Project management or data analytics certifications (PMP, CAP, Tableau, Power BI, etc.).
This position does not offer relocation assistance; local candidates are preferred.
Core Competencies
Executive-level communication and professionalism
Advanced analytical and problem-solving capabilities
Strategic thinking and operational awareness
High discretion and confidentiality
Strong relationship management and collaboration skills
Ability to perform under pressure and adapt to rapidly changing priorities
$76k-120k yearly est. 4d ago
Cabin Crew Aide
Private Company 4.3
Private Company job in Arlington, VA
The Cabin Crew Aide is responsible for delivering the highest standards of safety, service excellence, and confidentiality aboard flights transporting heads of state, senior government officials, diplomats, and high-security delegations. This role requires exceptional professionalism, refined protocol knowledge, cultural intelligence, and the ability to perform seamlessly in high-pressure, security-sensitive environments.
Key Responsibilities
Safety & Compliance
Ensure full compliance with international aviation safety regulations and operator-specific procedures.
Conduct detailed pre-flight and post-flight safety checks.
Deliver tailored safety briefings for government officials and diplomatic delegations.
Coordinate with flight deck crew, security teams, and government protection units regarding emergency protocols.
Diplomatic Protocol & Government Etiquette
Apply knowledge of international diplomatic protocols, seating precedence, cultural nuances, and official forms of address.
Manage protocol-sensitive arrangements such as delegation seating, ceremonial requirements, and discreet movement onboard.
Liaise with embassies, consulates, and government agencies to ensure correct handling of VIP expectations and special requests.
VVIP Service Excellence
Deliver highly personalized, luxury service to heads of state and senior VIPs.
Plan, design, and execute bespoke onboard dining, including gourmet menu preparation and premium service standards.
Maintain impeccable cabin presentation and attention to detail throughout the flight.
Manage confidential documents, personal items, and VIP preferences with absolute discretion.
Security & Confidentiality
Maintain strict confidentiality regarding passenger identities, movements, conversations, and mission details.
Adapt quickly to last-minute itinerary changes and high-security operations.
Operational Coordination
Coordinate with ground handling teams, diplomatic lounges, airport authorities, and protocol officers.
Oversee catering orders, special dietary requirements, and high-end amenities procurement.
Prepare detailed cabin readiness reports and VVIP preference logs.
Required Qualifications
Professional Qualifications
Valid Cabin Crew License (CCA / EASA / GCAA / FAA or equivalent).
Minimum 3-5 years of experience in VIP, VVIP, corporate jet, or first-class commercial aviation.
Experience working with government, military, or diplomatic clientele highly preferred.
Skills & Competencies
Strong understanding of diplomatic protocol and multicultural etiquette.
Outstanding communication, discretion, and emotional intelligence.
High-level culinary service skills (silver service, guéridon, wine knowledge).
Crisis management, conflict resolution, and emergency response ability.
Fluency in English; additional languages (Arabic, French, Spanish, etc.) are an advantage.
Personal Attributes
Impeccable grooming and professional appearance.
Calm under pressure; able to adapt to rapid operational changes.
Highly confidential, trustworthy, and security-conscious.
Service-driven mindset with meticulous attention to detail.
Additional Requirements
Ability to travel extensively and be on short-notice standby.
Valid USA passport with the ability to obtain security clearances.
Willingness to undergo periodic protocol, cultural, and security training.
Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
This position does not offer relocation assistance; local candidates are preferred.
$23k-31k yearly est. 2d ago
A&P Mechanic
Private Company 4.3
Private Company job in Arlington, VA
The A&P Mechanic - Boeing 737-MAX 8 BBJ is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the Boeing Business Jet (BBJ) MAX 8 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.
The ideal candidate has advanced experience with the 737-MAX platform, knowledge of BBJ-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.
Key Responsibilities
Aircraft Maintenance & Repair
Perform scheduled and unscheduled maintenance on the 737-MAX 8 BBJ, including A/B checks, cabin systems maintenance, and BBJ-specific modifications.
Troubleshoot and repair MAX-series systems, including advanced avionics, fly-by-wire spoiler systems, LEAP-1B engines, and modernized electrical architecture.
Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.
Regulatory Compliance & Documentation
Ensure all maintenance actions comply with FAA regulations, company procedures, and BBJ-specific maintenance programs.
Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
Review and apply Boeing AMM, BBJ CMP, SRM, IPC, WDM, and service bulletins.
Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.
Inspection, Diagnostics & Troubleshooting
Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to BBJ configuration.
Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve MAX 8 discrepancies.
Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.
VIP Cabin, Interior & Special Systems Support
Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.
Safety, Quality & Operational Excellence
Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.
Required Qualifications
Valid FAA Airframe & Powerplant (A&P) Certificate.
3-5+ years of experience maintaining Boeing 737 platforms, ideally the MAX series.
Strong experience with:
Boeing Business Jet (BBJ) interior and cabin systems
LEAP-1B engines and MAX-series avionics
Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
VIP cabin repairs, CMS systems, and premium interiors
Ability to read and interpret Boeing technical data, BBJ CMP manuals, engineering drawings, and wiring diagrams.
Capable of working in high-standards VIP or corporate aviation environments.
Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
Preferred Qualifications
Boeing 737-MAX or BBJ GenFam / Maintenance Training Certification.
Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
FCC License, NCATT or avionics endorsements, or AET certifications.
AOG experience with international travel capability.
Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
This position does not offer relocation assistance; local candidates are preferred.
Core Competencies
Extreme attention to detail and craftsmanship
High professionalism and discretion
Strong troubleshooting and diagnostic capability
Excellent communication and teamwork
Ability to adapt in high-tempo VIP operations
Customer-service mindset for VVIP standards
$40k-56k yearly est. 4d ago
G650 Pilot
Private Company 4.3
Private Company job in Arlington, VA
The Pilot of a Gulfstream 650 aircraft, executing global flight operations on behalf of a senior executive or government official. The position entails full operational responsibility for safe, secure, and efficient flight conduct, adherence to applicable aviation regulations, and the delivery of a highly discreet and seamless passenger experience.
Key Responsibilities
Flight Operations
Exercise full authority and accountability for all flight phases in accordance with FAA regulations (14 CFR Parts 91, 119, and applicable OpSpecs) and other federal agency-specific Flight Program Standards.
Plan and execute domestic and international missions, ensuring compliance with all regulatory, diplomatic, and overflight requirements (ICAO Annex 9 and 17).
Conduct pre-flight planning, route selection, weight and balance computations, and fuel management to optimize range, payload, and contingency performance.
Supervise and direct the flight crew, ensuring clear crew coordination and adherence to Crew Resource Management (CRM) principles.
Conduct in-flight decision-making with emphasis on risk management, safety, and passenger comfort.
Safety, Security, and Compliance
Maintain operational compliance with company Flight Operations Manual (FOM), Safety Management System (SMS), and all applicable regulatory frameworks.
Ensure airworthiness of the assigned aircraft and coordinate with maintenance control for inspection and corrective actions.
Maintain currency and proficiency in all assigned aircraft types and flight profiles.
Safeguard sensitive passenger information and ensure security of personnel and assets during all flight operations.
VIP and Executive Service Protocols
Uphold the highest standards of discretion, confidentiality, and protocol when transporting VIP passengers, senior officials, or heads of state.
Coordinate closely with security personnel, executive assistants, and ground handling agents to ensure smooth transitions and timely movements.
Anticipate passenger needs, maintain situational awareness of all mission-related contingencies, and deliver a seamless and dignified travel experience.
Leadership and Representation
Mentor and evaluate First Officers and other flight crew members.
Represent the flight department with professionalism and diplomatic decorum when interfacing with foreign aviation authorities, ground handling services, and host-nation representatives.
Participate in periodic training, safety audits, and operational readiness evaluations.
Qualifications & Experience
Minimum Qualifications:
FAA Airline Transport Pilot (ATP) Certificate with G650 Type Rating.
Current FAA First Class Medical Certificate.
U.S. Department of Defense Top Secret security clearance, or ability to obtain
Must be located within 3 hours of Washington DC
$53k-77k yearly est. 20h ago
EVS ATTENDANT - 2ND OR 3RD SHIFT (FULL TIME)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
Under the supervision of the Supervisor - EVS, The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
Sweep, dust mop, and wet mop hard surface floors.
Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
Stock, clean and sanitize restroom fixtures and surfaces.
Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.
Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.
Assist in emergency clean-ups and provide coverage for absences.
Attend and participate in meetings.
Perform work regularly and predictably.
Responsible for cleaning and sanitizing work and public spaces.
Other duties as assigned.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.
Must successfully pass background check.
Must successfully pass drug screening.
Must be at least twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
KNOWLEDGE OF:
Basic hand and power tools and testing equipment.
Excellent guest service skills and communication skills.
Janitorial duties.
ABILITY TO:
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Review and comprehend all necessary documentation.
Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.
Routine use of powered cleaning equipment.
$18k-28k yearly est. 12d ago
OFFICER - SECURITY (Part Time)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Maintain security throughout the entire property.
Responsible for the security and safety of patrons and employees during assigned shift.
Safeguards Company assets during shift times.
Prepare detailed incident reports in a clear and precise manner.
Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts.
Assists in the event of an emergency.
Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
Perform work regularly and adheres to all Virginia Lottery Regulations.
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Prior experience in the Gaming industry strongly preferred.
Must be at least twenty-one (21) years of age.
Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Knowledge of computer applications to compose clear, concise, and accurate reports.
Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
ABILITY TO:
Available to work different types of events with varying time schedules, on varying days as needed.
Read and comprehend all necessary documentation, training materials and policy information.
Assist sick or injured guests and or team members.
Communicate courteously, effectively, and professionally with guests and all levels of team members.
Use tools and equipment such as, radios, computers, and other tools specific to the position.
Stand for extended periods of time.
Communicate clearly, in English, with guests in a professional manner.
Work within Company established policies/guidelines.
$25k-33k yearly est. 15d ago
ENGINEER I (FULL TIME)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The incumbent in this position will perform preventive and predictive maintenance and which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Supervisor; the incumbent also responds to all General Maintenance service calls. The incumbent is responsible for ensuring events are set up per diagrams.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Responsible for overall maintenance, upkeep and repairs of facility.
Will climb extension ladders to 20+ feet.
Perform minor repairs to plumbing, electrical, HVAC, and carpentry equipment and systems.
Performs event setups and teardowns in a safe, timely manner. Moves furniture and equipment as directed. Supports other departmental events as directed.
Installs and makes repairs to doors, furniture, office partitions, flooring and other related items.
Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items.
Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner.
Documents all work on a daily basis.
Maintains technical logs and records all relevant data as appropriate.
Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
Qualifications
This knowledge and these abilities are typically acquired through A High School Diploma or equivalent and a minimum of 3 years of maintenance job experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
Drivers of company vehicles must have a valid driver's license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
KNOWLEDGE OF:
Machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc.
Safe use of hazardous materials.
Must know how to operate an aerial lift.
Certification in HVAC preferred.
ABILITY TO:
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Operate trucks and light motorized equipment.
Follow oral and written directions.
Must have exceptional guest service skills.
Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
$66k-92k yearly est. 22d ago
HEAVY DUTY CLEANER - STEWARDIN
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The incumbent in this position is responsible for performing cleaning duties as directed by the Supervisor - Stewarding, throughout all Hard Rock food outlets; may be assigned to rotate between any Food & Beverage kitchen.
Responsibilities
ESSENTIAL FUNCTIONS:
Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Empties and cleans garbage cans.
Empties grease barrels and trays.
Cleans floors, walls, and ceilings.
Sorts garbage.
Cleans floor drains and grease traps.
Cleans kitchen equipment, grill, fryer, ovens, etc.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Other duties as assigned.
Qualifications
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.
Must successfully pass background check.
Must successfully pass drug screening.
Must be at least eighteen (18) years of age.
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
KNOWLEDGE OF:
Janitorial duties.
Machines and equipment used, including but not limited to man lifts, high-speed floor care equipment and hand tools.
ABILITY TO:
Be flexible to work varying shifts and time schedules as needed.
Apply sound judgment in standard and non-standard situations with limited variables involved.
Inspect work areas thoroughly.
$20k-26k yearly est. 22d ago
AGENT - SURVEILLANCE
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations.
Responsibilities
Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.
Record events in table games, slots, cage, hard count, soft count.
Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.
Perform duties in compliance with company standards and gaming regulations.
Assist in the coordination and resolution of emergency situations.
Responsible for disclosing irregularities, variances from procedures etc., observed during the performance of duties to the immediate attention of management.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Responsible for cleaning and sanitizing work and public spaces.
Perform all other related and compatible duties as assigned.
Perform work regularly and adheres to all Virginia Lottery Regulations.
Qualifications
This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred. Analytical, observational, organizational, interpersonal and communication skills. Casino Surveillance or related surveillance experience is an asset. 20/20 corrected vision is required.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Must be twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts.
Prior experience in the Gaming industry a plus.
KNOWLEDGE OF:
Knowledge of computer applications.
Must be able to use a computer and operate efficiently.
ABILITY TO:
Must be able to work overtime and or change shifts on short notice.
Must be able to get along with co-workers and work in a team environment.
$26k-35k yearly est. 20d ago
REP - PLAYERS CLUB (PART TIME)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The incumbent in this position is responsible for the effective communication of the Player's Club program; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Player's Club, and promotes the Player's Club program to guests on the casino floor.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
Service all customers at the customer service booths and VIP room; greet bus arrivals; conduct property tours; and assist in promotional events.
Responsible for providing excellent guest service to mid and high-end guests by providing information pertaining to their comp limits, special services, and amenities available as well as any special targeted player events.
Approve and issue limited comps to mid and high-end rated players based on established guidelines.
Coordinate comp paperwork, including room, food and beverage, special events and transportation for Casino/Executive Host, VIP Services, and casino personnel.
Coordinate reservation responses for special events and necessary accommodations for mid to high-end guests as requested.
Handle difficult customer interactions and directs other customer disputes to the appropriate authority.
Control and monitor access to VIP amenities by tracking each member's visit.
Keep current with and can execute all player recognition programs (e.g., member card, cash back programs, comping, etc).
Consistently display positive attitude and high service standards.
Respond to customer and co-workers' inquiries in a prompt and courteous fashion.
Perform data entry, documentation, inventory, and other administrative duties as assigned with accuracy, thoroughness, and speed.
Adhere to all Company and departmental policies, procedures, and practices. Report all irregularities to the appropriate party.
Adheres to all Virginia Gaming Regulations.
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these skills are typically acquired through a high school diploma or equivalent. This knowledge and these abilities are typically acquired through two months of on-the-job training; or through related customer service work experience. Computer literacy with good oral and written English communication skills required. Excellent phone etiquette and guest relations skills are also required. Multi-lingual skills preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Prior experience in the Gaming industry strongly preferred.
Must be twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Understanding of and experience in the property's regional gaming market.
Casino marketing functions including, but not limited to data base, advertising and branding.
Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
Pertinent federal, state, and local laws, codes, and regulations.
Cash handling, marketing and sales techniques.
ABILITY TO:
Ability to use card punch machine and slot card computer system in order to read and understand guest information, update guest records, and identify duplicate accounts.
Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Communicate clearly and concisely, both orally and in writing.
Operate various types of office equipment.
Establish and maintain effective working relationships with those contacted in the course of work.
Be flexible to work varying shifts and time schedules as needed.
This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
$22k-28k yearly est. 12d ago
BAR PORTER - BEVERAGE
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The Bar Porter is responsible for the area relative to supplies, equipment and the removal of empty or soiled articles. Creates a high standard of cleanliness to bar, according to established policies, so guests enjoy a safe and memorable experience.
Responsibilities
Essential duties include, but are not limited to:
Works towards providing guests with a safe and memorable experience.
Pushes, pulls, stocks and unloads carts and liquor cabinets.
Qualifications
Qualifications:
High School Diploma, GED, or equivalent required.
Must possess knowledge of different brand beverage items.
Must undergo TIPS training on an ongoing basis.
Must possess good time management skills
Must be able to work without close supervision.
Must be able to communicate effectively with guests and other team members
Must have an open availability and ability to work a flexible schedule
Conducts themselves in accordance with all VA Lottery Regulations and Hard Rock International standards.
Must possess basic mathematical skills which include ability to add, subtract, multiply and divide, specific to position responsibilities.
While performing the duties of this job, the employee is regularly required to stand and walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
Frequent lifting/carrying of weights over 50 pounds, reaching, stooping, squatting and bending.
Pushes, pulls, stocks and unloads carts and liquor cabinets
Work Environment:
May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear
Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
The Casino environment is hectic, fast-paced and often crowded and noisy
May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public
Employment Process:
Hard Rock Bristol's employment process requires candidates to pass a background check and successfully complete an application for licensure through the Virginia Lottery prior to beginning employment. These processes may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
$21k-27k yearly est. 31d ago
G650 Mechanic
Private Company 4.3
Private Company job in Arlington, VA
The A&P Mechanic - G650 is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the G650 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.
The ideal candidate has advanced experience with the G650 platform, knowledge of G650-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.
Key Responsibilities
Aircraft Maintenance & Repair
Perform scheduled and unscheduled maintenance on the G650, including A/B checks, cabin systems maintenance, and Gulfstream-specific modifications.
Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.
Regulatory Compliance & Documentation
Ensure all maintenance actions comply with FAA regulations, company procedures, and Gulfstream-specific maintenance programs.
Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
Review and apply service bulletins.
Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.
Inspection, Diagnostics & Troubleshooting
Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to G650 configuration.
Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve discrepancies.
Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.
VIP Cabin, Interior & Special Systems Support
Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.
Safety, Quality & Operational Excellence
Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.
Required Qualifications
Valid FAA Airframe & Powerplant (A&P) Certificate.
3-5+ years of experience maintaining G650 platforms.
Strong experience with:
G650 interior and cabin systems
Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
VIP cabin repairs, CMS systems, and premium interiors
Ability to read and interpret data, manuals, engineering drawings, and wiring diagrams.
Capable of working in high-standards VIP or corporate aviation environments.
Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
Preferred Qualifications
G650 Maintenance Training Certification.
Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
FCC License, NCATT or avionics endorsements, or AET certifications.
AOG experience with international travel capability.
Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
This position does not offer relocation assistance; local candidates are preferred.
Core Competencies
Extreme attention to detail and craftsmanship
High professionalism and discretion
Strong troubleshooting and diagnostic capability
Excellent communication and teamwork
Ability to adapt in high-tempo VIP operations
Customer-service mindset for VVIP standards
$40k-56k yearly est. 1d ago
ENGINEER III (HVAC Flexible Schedule, FULL TIME)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The incumbent in this position will perform preventive and predictive maintenance and which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Supervisor; the incumbent also responds to all General Maintenance service calls.
Commercial HVAC Repair Experience - EPA License Preferred
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Responsible for overall maintenance, upkeep and repairs of facility.
Maintains cleanliness of all engineering spaces.
Conducts required drills and inspections.
Responds to maintenance service calls in a timely manner.
Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment.
Perform skilled maintenance repairs to plumbing, electrical, HVAC, and carpentry equipment and systems.
Adjust temperature settings on a Building Automation System.
Understanding of Emergency Generators and their operations. Ability to perform functions required during power switching. Monitors Emergency Generators and associated equipment.
Performs event setups and teardowns in a safe, timely manner.
Installs and makes repairs to doors, furniture, office partitions, flooring and other related items.
Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items.
Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner.
Documents all work on a daily basis.
Maintains technical logs and records all relevant data as appropriate.
Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through A High School Diploma or equivalent and a minimum of 6 years of maintenance job experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience. Must also have a working knowledge of all aspects of maintenance, repair and service and the ability to troubleshoot problems and take appropriate action.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Must be twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
Drivers of company vehicles must have a valid driver's license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
KNOWLEDGE OF:
Machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc.
Safe use of hazardous materials.
Must know how to operate an aerial lift.
Certified in three trades and/or 6+ years of experience.
$66k-92k yearly est. 12d ago
OFFICER - SECURITY (On Call)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Maintain security throughout the entire property.
Responsible for the security and safety of patrons and employees during assigned shift.
Safeguards Company assets during shift times.
Prepare detailed incident reports in a clear and precise manner.
Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts.
Assists in the event of an emergency.
Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
Perform work regularly and adheres to all Virginia Lottery Regulations.
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Prior experience in the Gaming industry strongly preferred.
Must be at least twenty-one (21) years of age.
Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Knowledge of computer applications to compose clear, concise, and accurate reports.
Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
ABILITY TO:
Available to work different types of events with varying time schedules, on varying days as needed.
Read and comprehend all necessary documentation, training materials and policy information.
Assist sick or injured guests and or team members.
Communicate courteously, effectively, and professionally with guests and all levels of team members.
Use tools and equipment such as, radios, computers, and other tools specific to the position.
Stand for extended periods of time.
Communicate clearly, in English, with guests in a professional manner.
Work within Company established policies/guidelines.
$25k-33k yearly est. 15d ago
REP - PLAYERS CLUB
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The incumbent in this position is responsible for the effective communication of the Player's Club program; determines whether minimum qualifications for complimentary services and/or goods have been met, informs guest of all aspects of Player's Club, and promotes the Player's Club program to guests on the casino floor.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
Service all customers at the customer service booths and VIP room; greet bus arrivals; conduct property tours; and assist in promotional events.
Responsible for providing excellent guest service to mid and high-end guests by providing information pertaining to their comp limits, special services, and amenities available as well as any special targeted player events.
Approve and issue limited comps to mid and high-end rated players based on established guidelines.
Coordinate comp paperwork, including room, food and beverage, special events and transportation for Casino/Executive Host, VIP Services, and casino personnel.
Coordinate reservation responses for special events and necessary accommodations for mid to high-end guests as requested.
Handle difficult customer interactions and directs other customer disputes to the appropriate authority.
Control and monitor access to VIP amenities by tracking each member's visit.
Keep current with and can execute all player recognition programs (e.g., member card, cash back programs, comping, etc).
Consistently display positive attitude and high service standards.
Respond to customer and co-workers' inquiries in a prompt and courteous fashion.
Perform data entry, documentation, inventory, and other administrative duties as assigned with accuracy, thoroughness, and speed.
Adhere to all Company and departmental policies, procedures, and practices. Report all irregularities to the appropriate party.
Adheres to all Virginia Gaming Regulations.
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these skills are typically acquired through a high school diploma or equivalent. This knowledge and these abilities are typically acquired through two months of on-the-job training; or through related customer service work experience. Computer literacy with good oral and written English communication skills required. Excellent phone etiquette and guest relations skills are also required. Multi-lingual skills preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Prior experience in the Gaming industry strongly preferred.
Must be twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Understanding of and experience in the property's regional gaming market.
Casino marketing functions including, but not limited to data base, advertising and branding.
Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
Pertinent federal, state, and local laws, codes, and regulations.
Cash handling, marketing and sales techniques.
ABILITY TO:
Ability to use card punch machine and slot card computer system in order to read and understand guest information, update guest records, and identify duplicate accounts.
Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Communicate clearly and concisely, both orally and in writing.
Operate various types of office equipment.
Establish and maintain effective working relationships with those contacted in the course of work.
Be flexible to work varying shifts and time schedules as needed.
This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
$22k-28k yearly est. 2d ago
ATTENDANT - STEWARDING (FULL TIME)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.
Responsibilities
Creates an atmosphere that induces guests to make Hard Rock Casino Bristol d their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Responsible for the preparation and upkeep of food lines and self-service stations.
Transport all food items from kitchen to respective areas.
Assist in the kitchen with preparation of products and dish washing to ensure an adequate supply of dishes and utensils at all times.
Maintain all beverage areas with all necessary beverages.
Complete all set-up duties on time.
Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
Assists in the main kitchen with the preparation of various dishes as required.
Uses proper transfer slips for all items coming and going to the Kitchen.
Load all dinner plates, dessert plates, and bowls in proper areas.
Put away and rotate all food storeroom orders.
Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
Maintains open lines of communications with the Chef and Director of Food & Beverage.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Responsible for cleaning and sanitizing work and public spaces.
Other duties as assigned.
Qualifications
This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards' Department.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Must be at least eighteen (18) years of age.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Pertinent federal, state, and local laws, codes, and regulations.
All operations of the Stewards' Department.
ABILITY TO:
Communicate clearly and concisely, both orally and in writing.
Be flexible to work varying shifts and time schedules as needed.
Deliver programs which create a service level of excellence for internal and external guests.
Ability to communicate effectively with all levels of employees and outside contacts.
Review and comprehend all necessary documentation.
Inspect and maintain all areas for which responsible.
$18k-28k yearly est. 24d ago
BAR PORTER - HARD ROCK CAFE
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
Responsibilities: The Bar Porter is responsible for the area relative to supplies, equipment and the removal of empty or soiled articles. Creates a high standard of cleanliness to bar, according to established policies, so guests enjoy a safe and memorable experience.
Responsibilities
Essential Duties:
Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers and other bar appliances in accordance with Hard Rock policies.
Ensures bar is set properly.
Ensures all soda gun products, fruit garnishes, and mixes meets service standards.
Stocks assigned bar with product and supplies throughout the shift
Prepares all mixes and garnishes
Acknowledges, greets and converses with customers who approach the bar
Performs other job-related duties as assigned.
Qualifications
Qualifications:
A minimum of one (1) year of experience as a bar porter and/or bar back in a casino, high-volume nightclub or high-volume restaurant preferred.
Must have knowledge of beverages, glassware, and garnishes
Additional Requirements:
Must successfully pass background check.
Must successfully pass drug screening.
Must have a friendly and outgoing personality.
Ability to work independently and willingness to learn.
Must be able to work at a rapid pace, while maintaining attention to detail.
Able to handle stress arising from management of operations and volume of work.
Must be twenty-one (21) years of age or older.
Must be neat and clean in appearance and physically fit to perform the duties required.
Must be able to stand or walk a minimum eight-hour shift & work inside assigned bar areas in the venue
Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
Work Environment:
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Physical Demands
Ability to stand for extended periods of time.
Ability to walk distances.
Ability to tolerate exposure to heat, cold, and loud/noisy environment.
$21k-27k yearly est. 10d ago
OFFICER - SECURITY (FULL TIME)
Hard Rock International (USA), Inc. 4.5
Bristol, VA job
Job Description
Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Maintain security throughout the entire property.
Responsible for the security and safety of patrons and employees during assigned shift.
Safeguards Company assets during shift times.
Prepare detailed incident reports in a clear and precise manner.
Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts.
Assists in the event of an emergency.
Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
Perform work regularly and adheres to all Virginia Lottery Regulations.
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Prior experience in the Gaming industry strongly preferred.
Must be at least twenty-one (21) years of age.
Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Knowledge of computer applications to compose clear, concise, and accurate reports.
Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
ABILITY TO:
Available to work different types of events with varying time schedules, on varying days as needed.
Read and comprehend all necessary documentation, training materials and policy information.
Assist sick or injured guests and or team members.
Communicate courteously, effectively, and professionally with guests and all levels of team members.
Use tools and equipment such as, radios, computers, and other tools specific to the position.
Stand for extended periods of time.
Communicate clearly, in English, with guests in a professional manner.
Work within Company established policies/guidelines.
Zippia gives an in-depth look into the details of Private Inc, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Private Inc. The employee data is based on information from people who have self-reported their past or current employments at Private Inc. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Private Inc. The data presented on this page does not represent the view of Private Inc and its employees or that of Zippia.
Private Inc may also be known as or be related to Private, Private Inc, Private Ltd Company and Private, Inc.