Private Practice jobs in Santa Monica, CA

Nurse Practitioner Pediatric Bilingual Chinese & English $75/HR - $85/HR Part Time Position 2 Days Per Week Private Practice Pediatrics Treating Children Patients Only! Must Speak Chinese and English To Treat Non English Speaking Patients! May Consider Bilingual Spanish & English Speaking Too. Wonderful Pediatricians and Staff Members! 2 Eight Hour Days During The Week Monday - Friday 9 am - 5:30 pm and Every Other Saturday 9 am - 1 pm. New Grads Are Welcome Please Apply By Resume or CV

Administrative Assistant I (Olympic Suicide Prevention Center) based in Century City, CA. is between $19.88-$22.86 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As an Administrative Assistant I, you will be responsible for performing routine administrative, clerical, and general office support duties in a timely and efficient fashion at our Suicide Prevention Center. Primary Duties Prepares a wide variety of routine correspondence, forms, reports and similar items using word processing, spreadsheet, and data entry software. Maintains and updates division or department personnel or other files as required by licensing and applicable state and federal laws. Creates and maintains databases for program outcome monitoring. Copies, sorts, faxes, collates and retrieves documents. Maintains calendar and monitors location of staff. Acts as receptionist, greeting visitors and notifying staff of their arrival; assists staff with appointment scheduling; records call volume and produces reports. Plans, organizes and coordinates meetings and training sessions; coordinates location; and refreshments; secures necessary media equipment; distributes meeting announcements; prepares and distributes meeting material; takes meeting minutes; ensures room is vacated and tidy after meeting or event. Assists in monitoring program expenses; monitors supplies and re-orders supplies, forms, books and other items; maintains petty cash. Sorts and distributes mail; prepares outgoing mail including internal office mail, external office mail, overnight services, delivery services and registered mail. Responds to telephone calls for supervisor in a timely, friendly manner and assist callers as able; checks and responds to e-mails. Attends routinely scheduled meetings as requested or required for the division, department or Agency. Position Requirements Demonstrate a working knowledge of business English, spelling, punctuation, and general office practices and procedures. Support the values and mission of Didi Hirsch as related to employment. Know and comply with Didi Hirsch division and Agency policies and procedures, HIPAA, DMH policies and documentation guidelines, and other state, federal regulations relating to division or department activities. Demonstrate current knowledge of all job specific skills to include strong working knowledge of computer systems and software as they apply to program or department activity. Possess basic math skills sufficient to monitor program petty cash and related functions. Present ideas, information, and viewpoints clearly, both verbally and in writing. Efficiently use the personal computer for word processing, spreadsheets, database maintenance and other related software programs. Utilize analysis, experience, and judgment to make decisions within policies and procedures. Demonstrate commitment to team objectives and Didi Hirsch philosophies. Adapt to changing needs by acquiring new skills and knowledge. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

Lead Case Manager, Bilingual - Spanish (Enhanced Care Management) This is a full-time, hybrid position that requires a mixture of field work, office work, and time spent working remotely. The primary working location will be the Inglewood and the surrounding area. You have the option to elect to a 9/80 flex work schedule after the first six months of employment. The pay range for this role is between $21.38 - $24.59 per hour. $7,500 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary The Lead Case Manager (internally referred to as Lead Care Manager) performs essential functions of care management and care coordination as part of the ECM Program. The Lead Case Manager manages specified cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The Lead Case Manager collaborates and communicates with member, family/support persons, providers, and the ECM team to promote wellness and member empowerment, while ensuring access to appropriate services and maximizing member benefit. The Lead Case Manager serves as a clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health and social service providers. Primary Duties Serves as the primary point of contact for the Member, Member's family, Authorized Representative (AR), caregiver, other authorized support person(s) as appropriate, and the multidisciplinary care team providing care to the Member. Assess member needs in the areas of physical health, mental health, substance use, community-based Long Term Services & Supports (LTSS), oral health, palliative care, trauma-informed care, social supports, and housing as appropriate for individuals experiencing homelessness. Develops a comprehensive Care Management Plan with input from a multidisciplinary care team, as well as the member, to ensure a whole-person approach is taken in identifying gaps in treatment or gaps in available and needed services. Implements Care Plan services and development of health action plan. Offer services where the ECM member lives, seeks care, or finds most easily accessible. Connect ECM member to other social services and supports he/she may need. Advocate on behalf of members with health care professionals. Use motivational interviewing, trauma-informed care, and harm-reduction practices. Work with hospital staff on discharge plan as needed. Conduct outreach to and engage eligible HHP members to encourage enrollment in the program. Accompany ECM members to office visits, as needed. Monitor treatment adherence including medication. Provide health promotion and self-management health coaching. Arrange transportation. Meets agency client service expectations. Other duties as assigned. Position Requirements Fluency in Spanish required. Bachelors degree preferred OR 2 years of case management experience. Comfortable working with diverse populations. Exceptional ability to connect and engage with people. Willingness to work in various environments including 1:1 in member's homes, clinical settings, and/or shelters. Ability to engage members. Critical thinking skills & effective verbal and written communications skills to consult with members, physicians, and providers. Ability to use a personal computer and document care management activities. Motivational interviewing. Current knowledge of clinical standards of care and disease processes. Knowledge of community resources in area of residence. Familiarity with trauma-informed care and harm reduction practices. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Hybrid

Help Desk Technician I (Sepulveda Information Technology) This position is on-site position based in Culver City, CA. The pay range for this position is between $21.38-$24.60 hourly. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Help Desk Technician I, you will respond to staff who have computer software and hardware problems or questions and provide solutions quickly and efficiently, with a strong focus on customer service. You will also help update, operate, and manage the Help Desk knowledgebase system to support the central site, remote sites, and remote users. Primary Duties Troubleshoots problems using email, telephone, and remote support tools. Documenting trouble calls in Helpdesk Ticketing System. Travel to remote sites to provide in person support for users. Active directory user management and Microsoft 365 user management. Windows 10 troubleshooting, configuration, and support. Phone System and Web Conference configuration and support. Printer, scanner, and other hardware and peripheral support. Creates and distributes software images. Helps to maintain physical inventory of all IT Assets. Maintains current subject matter knowledge through continuing education and certifications. Works with Level II techs on projects, training, and support. Maintains a high level of satisfaction and professionalism. Other duties as assigned. Position Requirements Minimum 2 years of experience in a Help Desk support role. Possess a high school Diploma or equivalent. A proficiency in standard computer operations and common applications. Working knowledge of current computer technology (e.g., implementing LAN/WAN, distributed computing, and security). Strong organizational and problem-solving skills. Strong interpersonal/oral and written communications skills. Ability to be responsive to helping others with problems - minor and major. High Level of Customer Service interactions. A commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-AM1 #LI-Onsite

Director of Crisis Care (Olympic - Suicide Prevention Counseling Center) based in Century City, CA. The pay range for this role is between $100,000-$120,000 annually. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As the Director of Crisis Care, you will oversee a growing department that includes the Suicide Prevention Counseling Center (SPCC), Disaster Care services, and future clinical programs as they are developed. You will build program infrastructure and shape crisis and disaster care operations. You will guide strategy, provide clinical and operational leadership, drive implementation, and partner closely with other agency leaders to develop sustainable, trauma-informed systems of care. Primary Duties Program Leadership * Defines and implements the strategic vision, goals, and objectives of the Crisis & Disaster Care Department -- which includes Suicide Prevention Counseling Center services, Disaster Care services and any future clinical programs. Closely partners with other agency leaders to develop sustainable, trauma-informed systems of care. * Co-develops and oversees implementation of established best practices for the care of those with (or at risk of) suicidal ideation, those who have attempted suicide, or those bereaving the loss of a loved one to suicide. * Co-develops and oversees implementation of clinical best practices in the short- and long-term emotional recovery of those impacted by a natural or human-caused disaster, inclusive of mental health counseling, outreach, training, and community engagement for both those directly impacted and first responders. * Builds and grows these services so they are effective clinically, operationally, and fiscally. Develops strong partnerships with agencies and key stakeholders in the community that could serve as referral sources and experts to grow the programs. * Provides strong, mission-driven leadership to program staff ensuring high-quality client care and consistent achievement of performance goals outlined by grants, contracts, and agency standards. * Builds a collaborative, effective team to achieve both immediate programmatic needs and long-term departmental growth. Management Duties * Oversees recruitment, hiring, onboarding training, performance evaluation, and professional development for program staff across the Crisis & Disaster Care Department. * Provides clinical supervision and consultation for clinicians seeing cases in the Suicide Prevention Counseling Center or disaster care program. Identifies training needs and ensures the development, delivery, and evaluation of relevant trainings in collaboration with the Training Division; facilitates or co-leads training as needed to support program quality and staff growth. * Ensures staff have clear work plans, defined responsibilities, and appropriate support to succeed in their roles; fosters a culture of accountability, collaboration, belonging, and clinical excellence. * Supervises assigned staff to ensure high-quality, trauma-informed client care. * Provides immediate supervision and consultation in the midst of crises. * Ensures timely and accurate completion of all clinical and program documentation, including assessments, treatment plans, progress notes, and required outcome measures or data reports, * Participates in and facilitates team meetings and other department gatherings to support coordination, learning, and team cohesion. * Represents the department in community settings and with external partners (e.g., Department of Mental Health, referral agencies); ensures strong, collaborative relationships that support continuity of care. * Develops and strengthens referral relationships and ensures effective procedures are in place for referral, admission, care coordination, and discharge processes across all department programs. Program Quality, Compliance and Reporting * Establishes clear, measurable objectives that align with agency priorities, program goals, funding requirements and needs; regularly monitors progress and metrics to ensure operational and fiscal effectiveness * Works closely with the Quality Improvement (QI) Division to develop, revise, and expand program-specific policies and procedures to support effective growth, clinical quality, and regulatory alignment across all Crisis & Disaster Care programs. * Reviews chart documentation to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies' standards. Financial Duties * In collaboration with the Business Development Director, regularly examines metrics that drive business operations and makes changes to optimize program efficiency and growth. * Helps ensure long-term financial sustainability by participating in planning efforts related to new funding opportunities, grant applications, and service expansion, in close collaboration with the Grants Team, Business Development, and Finance. * Assists in development of program budget and ensures expenditures comply with approved budgets; monitors and evaluates budget issues and recommends corrective action. Position Requirements * Current California License as a clinician (LCSW, LMFT, LPCC, PsyD, PhD) and at least 5 years post-licensure. * Experience or interest in strategic planning and/or program development, especially in emerging or growing service areas. * Minimum of 3 years providing clinical service and supervision in a social service/mental health and/or substance use setting. Experience in trauma, crisis intervention, disaster care, and/or suicide Prevention is strongly preferred. * Experience with private insurance and private pay clinical practice settings a plus. * Strong initiative to grow and expand programs. * Support the values and mission of Didi Hirsch as related to employment. * Demonstrated knowledge of Evidence Based Practices. * Know and comply with Agency policies and procedures, HIPAA, DMH policies and documentation guidelines, and other state, federal regulations relating to quality assurance and improvement. * Demonstrate effective leadership and management skills. * Able to respond to crises as they arise while maintaining a calm demeanor. * Be experienced in the types of therapy and case management appropriate to the program. * Present ideas, information, and viewpoints clearly, both verbally and in writing. * Efficiently use the personal computer including word processing, spreadsheets, and other related software programs. * Familiarity with electronic health records. * Have strong presentation and media skills. * Manage employee performance consistent with defined Didi Hirsch processes. * Utilize analysis, experience, and judgment to make solid business and therapeutic decisions. * Demonstrate commitment to team objectives and Didi Hirsch philosophies. * Adapt to changing needs by acquiring new skills and knowledge. * Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid

Program Director, Adult Residential (Excelsior House) This is an on-site position based in Inglewood, CA with the opportunity to be hybrid after the first 6-months of employment. The pay range for this role is $96,477 - $110,950 annually, plus a $6,000 annual stipend. $5,000 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As the Residential Program Director, you will lead and manage the Crisis Residential Treatment program, ensuring full compliance with agency standards, contracts, policies, and procedures. You will oversee daily operations, provide strategic direction, and implement best practices to maintain high-quality care. Your role includes supervising staff, monitoring program effectiveness, and ensuring adherence to all regulatory guidelines. By fostering a supportive and structured environment, you will enhance service delivery and promote positive outcomes for clients. Through strong leadership and collaboration, you will drive program success and uphold the organization's mission. Primary Duties Program Leadership Develops realistic and measurable objectives for program. Provides leadership to program staff ensuring that the client services meet or exceed contractual performance goals; ensures delivery of services in accordance with contracted guidelines and Didi Hirsch philosophies. Forms a highly effective team to accomplish the program goals of Crisis Residential Treatment Expansion and Training. Management Duties Performs managerial duties to include interviewing applicants; performance reviews; recommending salary increases; and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within substance abuse services. Identifies staff training needs and ensures development and implementation of programs that address needs; participates in delivering training sessions to meet the needs of staff related to clinical/program needs. Coaches staff in the development of their work plans, their assigned duties, responsibilities, and scope of authority. Provides administrative support to program staff through collaboration with Quality Innovation and Quality Assurance team. Attends, participates, leads and/or facilitates routinely scheduled meetings as requested or required for the program, division, or Agency. Interfaces with related community agencies and attends DMH meetings. Program Quality, Compliance and Reporting Measures progress against plans and stated goals as it applies to program documentation. Reviews chart documentation and status reports prepared by program staff to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies' standards. Gains expertise in county Electronic Health Record and agency record keeping process. Ensures all administrative documentation is accurate and submitted within the established timeframe; gathers and analyzes information and prepares routine reports including those used to assess performance. Financial Duties Efficiently utilizes financial resources while maintaining commitment to quality service when requesting and purchasing quality assurance program supplies. Assists Division Director in the development of program budget and ensures expenditures comply with approved budgets; monitors and evaluates budget issues and recommends corrective action. Supervisory Responsibility The employee in this position has managerial responsibility for professional and support staff, some directly and some through lead clinical supervisors. The employee in this position will oversee a team Residential Providers, including clinical and supervisory staff. Position Requirements Licensure as a LCSW, MFT, Psy.D, Ph.D.; must be licensed a minimum of 2 years. A minimum of 2 years of experience in a leadership role, managing and mentoring a team of five or more employees, with a focus on fostering growth, collaboration, and productivity. At minimum of 2 years of experience providing direct support and care to individuals with chronic mental illness, demonstrating strong understanding and empathy for their unique challenges and needs. Demonstrate working knowledge of the mental health and substance abuse services specific to the program that is to be supervised (e.g. emergency services program, outpatient family services, adult, substance abuse services, residential program, etc.) Support the values and mission of Didi Hirsch as related to employment. Depending on program/division, demonstrated knowledge of Evidence Based Practices, Recovery Model and Harm Reduction treatment. Know and comply with Agency policies and procedures, HIPAA, SAPC policies and documentation guidelines, and other state, federal regulations relating to quality assurance and improvement. Demonstrate effective leadership and management skills. Be experienced in the types of therapy and supportive services appropriate to the program. Present ideas, information, and viewpoints clearly, both verbally and in writing. Efficiently use the personal computer including word processing, spreadsheets, and other related software programs. Manage employee performance consistent with defined Didi Hirsch processes. Utilize analysis, experience, and judgment to make solid business and therapeutic decisions. Demonstrate commitment to team objectives and Didi Hirsch philosophies. Adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-Onsite #LI-AM1 #INDP

Director of Crisis Care (Olympic - Suicide Prevention Counseling Center) based in Century City, CA. The pay range for this role is between $100,000-$120,000 annually. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As the Director of Crisis Care, you will oversee a growing department that includes the Suicide Prevention Counseling Center (SPCC), Disaster Care services, and future clinical programs as they are developed. You will build program infrastructure and shape crisis and disaster care operations. You will guide strategy, provide clinical and operational leadership, drive implementation, and partner closely with other agency leaders to develop sustainable, trauma-informed systems of care. Primary Duties Program Leadership Defines and implements the strategic vision, goals, and objectives of the Crisis & Disaster Care Department -- which includes Suicide Prevention Counseling Center services, Disaster Care services and any future clinical programs. Closely partners with other agency leaders to develop sustainable, trauma-informed systems of care. Co-develops and oversees implementation of established best practices for the care of those with (or at risk of) suicidal ideation, those who have attempted suicide, or those bereaving the loss of a loved one to suicide. Co-develops and oversees implementation of clinical best practices in the short- and long-term emotional recovery of those impacted by a natural or human-caused disaster, inclusive of mental health counseling, outreach, training, and community engagement for both those directly impacted and first responders. Builds and grows these services so they are effective clinically, operationally, and fiscally. Develops strong partnerships with agencies and key stakeholders in the community that could serve as referral sources and experts to grow the programs. Provides strong, mission-driven leadership to program staff ensuring high-quality client care and consistent achievement of performance goals outlined by grants, contracts, and agency standards. Builds a collaborative, effective team to achieve both immediate programmatic needs and long-term departmental growth. Management Duties Oversees recruitment, hiring, onboarding training, performance evaluation, and professional development for program staff across the Crisis & Disaster Care Department. Provides clinical supervision and consultation for clinicians seeing cases in the Suicide Prevention Counseling Center or disaster care program. Identifies training needs and ensures the development, delivery, and evaluation of relevant trainings in collaboration with the Training Division; facilitates or co-leads training as needed to support program quality and staff growth. Ensures staff have clear work plans, defined responsibilities, and appropriate support to succeed in their roles; fosters a culture of accountability, collaboration, belonging, and clinical excellence. Supervises assigned staff to ensure high-quality, trauma-informed client care. Provides immediate supervision and consultation in the midst of crises. Ensures timely and accurate completion of all clinical and program documentation, including assessments, treatment plans, progress notes, and required outcome measures or data reports, Participates in and facilitates team meetings and other department gatherings to support coordination, learning, and team cohesion. Represents the department in community settings and with external partners (e.g., Department of Mental Health, referral agencies); ensures strong, collaborative relationships that support continuity of care. Develops and strengthens referral relationships and ensures effective procedures are in place for referral, admission, care coordination, and discharge processes across all department programs. Program Quality, Compliance and Reporting Establishes clear, measurable objectives that align with agency priorities, program goals, funding requirements and needs; regularly monitors progress and metrics to ensure operational and fiscal effectiveness Works closely with the Quality Improvement (QI) Division to develop, revise, and expand program-specific policies and procedures to support effective growth, clinical quality, and regulatory alignment across all Crisis & Disaster Care programs. Reviews chart documentation to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies' standards. Financial Duties In collaboration with the Business Development Director, regularly examines metrics that drive business operations and makes changes to optimize program efficiency and growth. Helps ensure long-term financial sustainability by participating in planning efforts related to new funding opportunities, grant applications, and service expansion, in close collaboration with the Grants Team, Business Development, and Finance. Assists in development of program budget and ensures expenditures comply with approved budgets; monitors and evaluates budget issues and recommends corrective action. Position Requirements Current California License as a clinician (LCSW, LMFT, LPCC, PsyD, PhD) and at least 5 years post-licensure. Experience or interest in strategic planning and/or program development, especially in emerging or growing service areas. Minimum of 3 years providing clinical service and supervision in a social service/mental health and/or substance use setting. Experience in trauma, crisis intervention, disaster care, and/or suicide Prevention is strongly preferred. Experience with private insurance and private pay clinical practice settings a plus. Strong initiative to grow and expand programs. Support the values and mission of Didi Hirsch as related to employment. Demonstrated knowledge of Evidence Based Practices. Know and comply with Agency policies and procedures, HIPAA, DMH policies and documentation guidelines, and other state, federal regulations relating to quality assurance and improvement. Demonstrate effective leadership and management skills. Able to respond to crises as they arise while maintaining a calm demeanor. Be experienced in the types of therapy and case management appropriate to the program. Present ideas, information, and viewpoints clearly, both verbally and in writing. Efficiently use the personal computer including word processing, spreadsheets, and other related software programs. Familiarity with electronic health records. Have strong presentation and media skills. Manage employee performance consistent with defined Didi Hirsch processes. Utilize analysis, experience, and judgment to make solid business and therapeutic decisions. Demonstrate commitment to team objectives and Didi Hirsch philosophies. Adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid

Assistant Counselor (Residential Via Avanta) This is an on-site, on-call position and hours will vary. The pay range for this position is between $22.00-$24.00 per hour with a $1.00 overnight differential. Our residential facility in open Monday-Sunday with the following coverage requested on an as-needed bases. You must be generally flexible to cover any of the following shifts: Morning - 7:00am-3:30pm Swing - 2:30pm-11:30pm Overnight - 11:00pm-7:30am Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As an Assistant Counselor in the Residential Department at the Pacoima site, you will support professional counseling staff in delivering comprehensive counseling and crisis intervention to women and children in a 24/7 residential facility. You will assist in creating a safe and supportive environment by engaging directly with clients, facilitating therapeutic activities, and addressing immediate needs. Your role will involve providing emotional support, reinforcing treatment plans, and ensuring the well-being of residents. Through hands-on assistance and collaboration with the counseling team, you will help empower clients on their path to recovery and stability. Primary Duties Assists with client related residential services, responding to emergencies, maintaining safety and security of clients in the facility. Facilitates client activity groups for adults residing and/or being treated in Via Avanta programs. Assesses and monitors client daily activity schedule and, prepares then submits client participation reports to the Program Director and counseling staff. Provides and participates in crisis intervention, as well as facilitates conflict resolution among the program participants as needed. Participates in providing 24-hour coverage; which includes working evenings, weekends, and holidays. Maintains accurate and complete documentation of client self-administered medication, and ensures compliance with Agency policies and procedures and County/other public agency regulations. Conducts phone referrals, performs intake screenings, as well as prepares and files client charts for the adult residential program. Assists with scheduling client transportation to appointments with other community support services. Conducts routine walk-through of program facility; notes problems and prepares a physical plant and client safety status report. Develops and maintains counseling skills through seminars, workshops, or other forms of training related to substance use prevention. Attends and participates in program and Agency staff meetings, and all other duties as assigned. Position Requirements A high school diploma or equivalent. The ability/flexibility to work varied hours including evenings, nights, weekends, and holidays. Associates Degree in Human Services or related field; a minimum of 1 year experience preferred. AOD (Alcohol and Other Drugs) registration is required for all Residential Counselors. Individuals not yet registered must be willing to complete the required registration within 30 days of employment and maintain active and current status throughout employment. First Aid, CPR certification required for all Residential counselors. Non-certified individuals hired into the position must be willing to complete certification course within 30 days of employment and maintain certifications in active and current status throughout employment. Knowledge of HIPAA policies and their documentation guidelines, licensing, and other state and federal regulations relating to residential psychiatric programs. Knowledge of residential mental health programming, psychiatric crisis intervention, documentation, group counseling, multicultural and socio-economic issues. Basic advocacy skills. Skilled in presenting ideas, information, and viewpoints clearly, both verbally and in writing. Experience using Microsoft Office products, and all other clinical databases. Ability to use analysis, experience, and good judgement to make decisions. A willingness to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Onsite

Title: Physical Therapist Full Time Physical Therapist Opening! We are looking for a Full Time Physical Therapist to join our outstanding team in Thousand Oaks, CA. We are looking for a Physical Therapist that is a Team Player, Passionate, Goal Oriented and willing to do what it takes to help our patients! We are a Private Orthopedic Office that specializes in treating patients with orthopedic injuries. We are looking for Full Time ! We are open: Monday - Friday: 8am - 6pm We are closed on the Weekends! We Pay: $100K - $120K per year + Bonus + Benefits! Our Requirements are: California Licensed Physical Therapist. Previous experience treating orthopedic injuries is preferred but not required. Recent Graduates are welcomed. Apply with a copy of your resume or CV. CA-5987

Psychologist (Glendale Adult Outpatient) This is a hybrid position with two days on-site and three days remote. You have the option to elect into a 9/80 flex work schedule. The pay range for this role is between $96,477 - $110,949 annually. $7,000 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary: As a Psychologist (internally referred to as a Lead Psychologist) at Didi Hirsch, you will be tasked with conducting comprehensive psychological assessments for clients with a history of mental illness to aid in diagnosis and treatment planning. At least 50% of the role focuses on performing and supervising these assessments, while the remaining time is dedicated to providing direct therapy services and consultation. Responsibilities include crisis intervention, intake assessments, and individual, group, and family therapy for adults with mental health challenges. Additionally, the role entails offering professional consultation to staff regarding psychological assessments and diagnoses. Primary Duties May supervise psychology interns, practicum students, and possible staff on psychological testing as well as therapy. May assist in APA internship program though prospective intern interviews and application reviews. Provides professional consultation to multidisciplinary staff regarding complex differential diagnostic conditions, psychological and/or neuropsychological test results, cognitive and learning delays, and outcome measures. Provides training to clinical staff (as needed) on the administration and interpretation of clinical symptom assessment instruments such as depression and anxiety inventories, and mental status examinations. Achieves proficiency in two or more evidenced-based practices, and applies these in therapy with seriously mentally ill clients. Interfaces and collaborates with referring clinicians regarding the referral process and rationale for psychological assessment. Consults with staff regarding psychological assessments completed by outside institutions or individuals. Administers psychological tests including structured clinical interviews; tests of intelligence, cognitive screens, and specific tests of cognitive and neuropsychological function including memory and executive functions. Focuses assessments explicitly on referral questions, utilizing instruments appropriate for the client. Administers, scores, and interprets tests and interviews that are current and whose validity and reliability have been established for use with members of the population to which the client belongs (including language competence). Identifies interpretive strengths and limitations, considering various test factors, test-taking abilities and characteristics of client such as situational, personal, linguistic, and cultural differences that could affect the assessment's accuracy. Prepares written assessment reports at the level of the report consumer, individualized to the unique attributes of the client including his/her strengths; makes concrete, pragmatic recommendations that address treatment planning and the referral question. Provides feedback on referral questions to the referring clinician and client and/or family, tailored to their level of understanding. Makes recommendations for the purchase of assessment instruments, keeping up to date on instrument revisions. Maintains the security of assessment manuals, instruments, protocols and test questions. Documents client services, ensuring compliance with Agency policies and procedures, Department of Mental Health contract and other related agencies' standards and guidelines. Participates in on duty therapist coverage and twenty-four hour on call coverage. Develops and maintains professional assessment skills through seminars, workshops, or other forms of training/education related to working with adults with a history of mental illness. Attends and participates in program, Agency staff meetings; and related community agency meetings as required/requested. Position Requirements Must be a CA licensed psychologist; 2+ years post licensure preferred. Must have a strong working knowledge/experience in psychological assessment, including test selection, administration, interpretation and report-writing. A working knowledge of psychological assessment in mental health including understanding of diagnostic concepts and assessment correlates of particular psychopathologies including psychiatric syndromes, personality disorders, and cognitive dysfunctions as well as those of malingering. Minimum of 2+ years of experience working with adults with a history of mental illness in a social service/mental health environment. Willing to travel between agency sites to provide services, and work in a variety of settings, including outpatient, home-based and field-based. Experience as a clinical supervisor preferred. Must possess knowledge of research and statistics. Working knowledge of Agency policies and procedures, HIPAA, DMH, Department of Social Services, and other state/federal regulations relating to mental health services. Must possess strong verbal and written communication skills. Personal computer skills including word processing, electronic health record, spreadsheets, and other related software. Ability to use analysis, experience, and judgment to make effective decisions. Commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Some evening work may be required. Know and comply with Agency policies and procedures, HIPAA, Department of Mental Health, policies and documentation guidelines, and other state/federal regulations relating to service programs for children with a history of mental illness. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid

Intake Counselor, Bilingual - Spanish (Inglewood) This is a hybrid position that requires one day a week in the office with the option to elect into a 9/80 flex work schedule. is between $18.10 to $20.82 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Bilingual Intake Counselor at Didi Hirsch, you will play a crucial role in the initial engagement with individuals seeking mental health and substance use services. Your primary responsibility will be to conduct thorough screenings over the phone, assessing the needs of clients and determining their eligibility for various programs and services we offer. Primary Duties Answer incoming calls in a timely and professional manner. Following established call handling protocols, collect information regarding the case to determine eligibility. For those who are eligible for services, schedule the intake assessment appointment, in accordance with established Agency protocols and procedures. Interface with such agencies as the Department of Mental Health and the Department of Public Health, criminal justice services, social workers and others, to give and receive information relative to services. Provide basic advocacy through case management and support clients with referrals and linkage to needed community resources. Develop and maintain skills required for the position through seminars, workshops, or other forms of training/education. Attend and actively participate in all team and staff meetings, supervision and consultation. Engage in continuous quality improvement efforts. Position Requirements Bilingual in Spanish required. Previous customer service experience preferred. High school diploma required. Develop and enhance knowledge of crisis intervention techniques and community resources. Efficiently use a personal computer, and work effectively and efficiently using all Microsoft software and the electronic health record. Knowledge of HIPPA requirements, DMH policies, and other state/federal regulations relating to service programs for adults with history of mental illness. Demonstrated basic advocacy skills. Strong written and oral communication. A commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

based in Culver City, CA . Candidates must be based in Southern California and available to be on-site and travel as needed. The pay range for this role is $196,995 - $226,545 annually. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary The Vice President, Information Technology is responsible for helping the agency identify and implement innovative technology solutions to respond to the evolving demands of behavioral healthcare. This position will lead both the strategic and tactical technological direction of the agency. The VP will oversee the entire IT organization including asset & vendor management, the help desk, IT systems, network & security and more. This person will report to our Chief Financial Officer and collaborate closely with our executive leadership team and other key stakeholders. Primary Duties Plans, develops, and oversees technology to be used within Didi Hirsch and partnering external agencies. Regularly monitors, researches, identifies, and recommends opportunities to advance or implement cloud based, SaaS platforms, AI/machine learning, healthcare platforms, and other technologies (new and existing) that drive improvement in organizational efficiency, performance and care quality. Oversees security and integrity of data, infrastructure, intellectual property, and health information to protect it from internal and external risks and threats. Ensures all IT infrastructure is in compliance with all relevant privacy, cybersecurity and security regulations, including HIPAA, COPPA, CCPA, PCI DSS and GDPR. Leads and develop an IT team ranging from 10-20 employees as well as provide leadership throughout the organization relative to information systems activities. Conducts needs assessment of existing IT infrastructure for scalability as required and ensures proper resources are in place to achieve innovative solutions and organizational growth. Recommend trainings and learning opportunities to IT and other staff. Works closely with CFO & CEO in development of IT annual operating budget, I.T. Governance & Cultural alignment in contract agreements and monitors IT related spend. Cooperatively collaborates with departmental leadership and senior management on I.T. related projects and strategic initiatives as needed. As a member of the executive team, the Vice President of IT will engage with board members and may be called upon to present at board meetings or other senior leadership forums Position Requirements Bachelor's degree in computer science, engineering, business administration, or related field; advanced degree preferred. Experience working in healthcare is strongly preferred but leaders from all industries will be considered. Minimum of 10+ years of demonstrated success and progressive experience involving technology, operations, and organizational transformation. Exhibited data-driven strategy and risk tolerance to expand on and innovate Didi Hirsh's infrastructure. Strong written and oral communication skills as well as strong collaborative interpersonal skills to learn the needs of the end users and clients served in order to optimize client care technology. Current California driver's license and a driving record acceptable to the Agency's insurance carrier and an ability to travel to be on-site as needed. Working knowledge of the following (required): Database systems. Help desk operations. Reporting systems operations and design. Project management skills including planning, developing timelines, budgets, staffing needs, and implementation. Administration and organization of computerized systems. Antivirus systems. Cyber Security in relation to HIPAA Compliance. Working knowledge of the following (preferred): Microsoft Office and PowerPoint. LAN/WAN. Crystal Reports. MS SQL. Cisco Switches and Routers. Security Procedures, Policies, Firewall and IDS. Remote access systems like Terminal Server. MS Project. Telephone systems, VOip, Cisco. Staff performance, measurement and guidance systems. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid

Senior Help Desk Technician (Sepulveda) This is an on-site position based in Culver City, CA. The pay range for this position is between $27.37 - $30.33 hourly. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Senior Help Desk Technician (internally referred to as Help Desk Technician II), you will deliver exceptional customer service while supporting staff, help desk technicians, and administrators in resolving technical issues and completing special tasks. You will document problems, resolutions, and procedures in the knowledge base to ensure consistent and efficient support. In this role, you'll handle advanced troubleshooting, provide second-level technical assistance, and escalate complex issues to the administrator level when needed. Primary Duties Provide advanced troubleshooting for problem tickets escalated from level one support. Imaging desktops and laptops. Documents trouble calls in the Help Desk ticketing system. Conducts Active Directory administration tasks. Provides iPad, laptop, and remote user support. Works with administrators on special projects and task assignments. Travels between remote sites for support. Provides SharePoint support. Maintains current subject matter knowledge through continuing education and certifications. Works with other departments on projects, training and support. Maintains a high level of satisfaction and professionalism. Attends and participates in routinely scheduled program, division, and Agency staff meetings. Position Requirements Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 6 years' experience in a helpdesk or technical support role, with at least 2 years in a senior or lead position. In-depth knowledge of Microsoft Office 365 suite, including troubleshooting and administration. Proficiency in imaging and re-imaging desktops and laptops, with experience in various imaging software. Strong experience in deploying and managing software applications in a corporate environment. Demonstrated ability to lead and resolve complex desktop escalations. Excellent skills in supporting remote users, including familiarity with remote desktop tools and VPNs. Exceptional communication and interpersonal skills, with an emphasis on customer service. Ability to work independently and as part of a team, with a proactive and solution-focused approach. Relevant certifications (e.g., Microsoft Certified, CompTIA A+) are a plus. A proficiency in standard computer operations and common applications. Working knowledge of current computer technology (e.g., implementing LAN/MAN/WAN, distributed computing and security. Strong organizational and problem-solving skills. Strong interpersonal/oral and written communications skills. Ability to be responsive to helping others with problems - minor and major. A commitment to team objectives and Didi Hirsch philosophies. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-AM1 #LI-Onsite

Title: Part Time Nurse Practitioner or Physician Assistant - Cardiology Part Time Nurse Practitioner / Physician Assistant Opening! We are looking for a Part Time Nurse Practitioner / Physician Assistant to join our outstanding team in Oxnard, CA. We are looking for a Nurse Practitioner / Physician Assistant that is a Team Player, Passionate, Goal Oriented and willing to do what it takes to help our patients! We are a Private Cardiology Office that specializes in treating Adult patients. We are looking for Part Time! 12 to 16 Hours A Week! We are flexible! We are open: Monday - Friday: 8am - 5pm We are closed on the Weekends! We Pay: $60 - $65 per hour! Our Requirements are: California Licensed Nurse Practitioner or Physician Assistant. Previous experience in Cardiology is preferred but not required. Recent Graduates are welcomed! Apply with a copy of your resume or CV. CA-6056

Executive Assistant to the CEO (Sepulveda) based in Century City, CA. is between $40.75-$45.00 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As an Executive Assistant to the CEO, you will be responsible for providing diverse, complex and confidential administrative support for the Chief Executive Officer and the Office of the CEO by serving as a liaison to the Board of Directors, business associates, clients, and staff. You will provide support on projects that will enhance the function of the executive office. Primary Duties Arrange and coordinate meetings, teleconferences and other events; plan travel itineraries; make reservations, maintain calendar and manage schedule for Chief Executive Officer. Perform administrative functions in support of the CEO including gathering and analyzing data, preparing drafts of correspondence, presentations, spreadsheets and reports. Maintain a comprehensive calendar of dates for renewals or revisions of recurring policies, resolutions or other items: track time-sensitive projects, follow up with staff well in advance of deadlines. Act as liaison between supervisor and other executives to follow up on assignments; obtain information and/or provide status reports. Process requests for reimbursement, dues and other expenses in accordance with proper approvals and budgets; research and resolve related problems. Perform research and analysis of information; coordinate/manage special projects as required. Generate and/or gather data and information to support report preparation; complete all reporting requirements of the position. Maintain financial and legal records relating to the Agency's operations; screen and respond to requests for information from independent auditors, foundations and others. Maintain familiarity with Agency mission and all its programs to effectively respond to internal and external requests for information and help. Act as liaison between Chief Executive Officer and outside agencies by screening correspondence, phone and personal requests and independently handling all that do not require the personal attention of supervisor; ensure that requests requiring immediate attention are referred to the appropriate Senior/Executive Leader. Receive, screen, and route mail, email, telephone calls and publications; prioritize responses to requests for information as necessary; respond to inquiries in a prompt, courteous and confidential manner on behalf of the CEO. Work with other Executive Administrative Assistants to ensure coverage for each other during absences and assist all other departments with special projects as needed. Support the Chief of Staff to execute administrative tasks related to the Board of Directors and strategic initiatives. Assist in coordination of agency-wide events as requested. Provide an organized work environment by disseminating, tracking and maintaining information/data and implementing appropriate organizational systems. Develop and maintain skills through seminars, workshops, or other forms of training/education. Maintain professional and courteous demeanor with staff, Board members, and external stakeholders, representing the agency's mission and office of the CEO with confidentiality. Upon request, lead special administrative projects that contribute to quality and strategic initiatives. Position Requirements High school diploma required; associate's degree and/or college course work in business, administration, or related field preferred. Minimum 8 years of experience supporting executive staff, preferably in a nonprofit, social service/mental health environment. Working knowledge of Agency policies and procedures. Strong clerical/administrative skills including personal computer skills (Microsoft Office software) and working knowledge of contemporary general office methods. The ability to present ideas, information, and viewpoints clearly, both verbally and in writing. Ability to make routine decisions and determine proper action based on experience within the limits of policy and procedures. Ability to maintain discretion and confidentiality over highly sensitive Agency and executive information. Exceptional organizational skills to initiate and manage projects. Strong writing, spelling, grammar, editing and proofing skills, with strong attention to detail. Superb verbal and listening communication skills. Ability to assume responsibility for a wide variety of projects including researching and analyzing business information; and planning, coordinating and implementing large meetings. A commitment to team objectives and Didi Hirsch mission, vision and values. Ability to adapt to changing needs by acquiring new skills and knowledge. Current California driver's license and a driving record acceptable to the Agency's insurance carrier. Ability to work on the occasional evening and/or weekend as requested. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

Clinical Supervisor (Sepulveda Adult Services) This is a hybrid position that requires 2-3 days a week on-site. Candidates have the option to elect into a 9/80 flex work schedule. The pay range for this role is between $77,583 - $89,220 annually. $20,000 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Clinical Supervisor (internally referred to as Lead Clinical Supervisor), under the direction of the Program Director, you will manage the program's clinical integrity and provides clinical supervision to unlicensed and licensed therapists as well as case management staff. Primary Duties * Designated as the clinical lead, oversees clinical efficiency and fidelity to the model(s) of an evidenced based practice(s) (EBP); provides case assignment and tracks client progress in the EBP. * Provides clinical and administrative supervision weekly for up to 8 employees. * Guides staff and interns in the development of their work plans, their assigned duties, responsibilities and scope of authority; consults with staff on problems relative to clients. * Ensures client documentation is accurate and submitted within the established time frame. * Develops and implements clinical trainings and support of EBP practice for their site. * Performs managerial duties to include assigning and reviewing progress of assignments, conducting performance appraisals, and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within the program mental health and/or substance use services. * Identifies staff training needs and ensures development and implementation of programs that address needs, participate sin delivering training sessions to meet the needs of staff related to clinical/program needs. * Partners with Outcomes Assistants to ensure that client outcomes are completed as required. * Monitors and measures client progress against treatment plans and stated goals as it applies to mental health documentation. * Works closely with QA department to support documentation compliance and takes the lead in all clinical documentation internal audits. * Monitors the flow of cases on supervisees' case loads to ensure that a balanced approach to intakes and discharges occur. * Forms a highly effective clinical team to accomplish the program's short and long term goals. * Attends, participates, leads and/or facilitates routinely scheduled meetings as requested or required for the program, division or Agency. * May participate as lead clinician in 5150 client holds. * Interfaces with related community agencies, attends Department of Mental Health meetings as scheduled and/or needed. Position Requirements * Current California License as a clinician (LCSW, LMFT, LPCC, PsyD, PhD) and at least 2 years post-licensure. * Minimum of 4+ years of experience working with individuals with a history of mental illness in a social service/mental health environment. * Demonstrated knowledge of Evidence Based Practices and/or the Recovery Model of treatment. * Minimum of 2 years experience providing clinical supervision and monitoring performance within a mental health setting. * Completed supervision course that meets BBS or BOP standards. * LPS designated by the county. * Demonstrated effective leadership and management skills; experienced in effectively leading multidisciplinary teams. * Manage employee performance consistent with defined Didi Hirsch processes. * Working knowledge of mental health services coordination and management. * Working knowledge of Agency policies and procedures, HIPAA, DMH, DHMS, Department of Social Services, and other state, federal regulations relating to mental health services. * Current knowledge to coordinate treatment planning and case management for assigned clients. * The skill to present ideas, information and viewpoints clearly, both verbally and in writing. * Personal computer skills including word processing, electronic health record, spreadsheets and other related software. * Ability to utilize analysis, experience, and judgment to make decisions. * Commitment to team objectives and Didi Hirsch philosophies. * Ability to adapt to changing needs by acquiring new skills and knowledge. * Availability and willingness to work some evenings. * Current California drivers license and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KJ1 #LI-Hybrid

Peer Specialist (Adult Services - Inglewood) This is a part-time and hybrid position based in Inglewood, CA. The schedule is Tuesday through Thursday, totaling 20 hours per week. One day a week on-site required. is between $18.10-$20.81 hourly. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Peer Specialist, you will use your lived experience to build trust, advocate for clients, and promote engagement in their recovery. Working as part of a multidisciplinary team, you will help clients navigate services, access resources, and ensure their voices and preferences guide their care. Primary Duties Orients clients and other supportive people in client's life to the mental health, medical and social services systems.  Facilitates individual meetings with clients, as well as peer-led groups.   Assists clients in identifying and building on their strengths and explores barriers to treatment compliance. Assists clients in developing healthy coping skills while addressing barriers to physical and mental wellness. Provide coaching in activities such as budgeting, shopping, cooking, housekeeping, using public transportation to access support and community resources. Acts as a role model for wellness and recovery and provides support in a mutually respectful way. Shares their personal recovery story with clients as it related to the client's recovery, while maintaining professional boundaries to promote clients' own recovery journey. Uses motivational interviewing, trauma- informed care, and harm-reduction approaches to support clients' recovery. Supports clients in accessing referrals to psychiatry, housing, primary care and other resources as needed.    Accompanies clients to office visits, and other medical and/or social services appointments as needed. Assist clients in self-advocacy with other health care professionals. Communicates with the multidisciplinary team regarding client's progress and challenges. Provides relevant feedback to the team related to behavioral deviations from the recovery plan with the goal of supporting timely responses of care by team members. Works collaboratively with other multidisciplinary team members when one of their clients is in crisis. Helps facilitate conflict resolution and stays connected to clients during times of stress and transition. Engages with community members through various channels, including community events, workshops and outreach programs to raise awareness. Maintains documentation of all services; ensures compliance with Didi Hirsch policies and procedures, contracts and other regulatory agencies. Develops and maintains peer advocate skills through seminars, workshops or other forms of training/education related to assigned duties. Consults with supervisor so as to make informed decisions regarding client care prior to taking actions related to programming and services. Leads dialogue related to recovery with team members to inform treatment from a recovering person's perspective. Attends and actively participates in all team and staff meetings, community meetings and supervision/consultation. Performs related duties as requested that support the client, programmatic needs and initiatives of the Agency. Position Requirements High school diploma or GED required. A Peer Support Certification from an approved CALMHSA training program is required. Minimum 6 months to 1 year of Peer Specialist experience required. Have lived experience which could include navigation of the mental health system and/or substance use treatment system as a consumer. Have a working knowledge of peer social support services, including peer led groups and recovery resources such as 12-step program and community support groups. Support the values and mission of Didi Hirsch as related to employment. Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use. Basic advocacy skills to include a holistic approach to integrated health care and case management. Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.). Demonstrate commitment to team objectives and Didi Hirsch mission. Adapt to changing needs by acquiring new skills and knowledge. Ability to transport clients using personal or Agency vehicle and/or public transportation. Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. May be required to possess language fluency in a second language and be culturally competent in its associated ethnicity. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-LR1 #LI-Hybrid

Care Coordinator I (Via Avanta Residential) This is a full-time, onsite position that requires a mixture of field work, office work, and time spent working remotely. The primary working location will be Pacoima and the surrounding area. The schedule is Monday through Friday from 8:30a-5:00p. The pay range for this role is between $21.38 - $24.59 per hour and you have the option to elect into a 9/80 flex work schedule. $7,500 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Care Coordinator I, you will play a crucial role in providing comprehensive case management, mental health, and substance use services to individuals with a history of persistent mental illness and/or substance use. In this position, you will be responsible for offering personalized care and support to individuals within an integrated health care setting, helping them navigate and access necessary services to optimize their well-being and recovery. Primary Duties * Assists clients to locate, access and utilize a full range of health care services, community support groups and resources; establish and maintain housing; access mental and medical care, rehabilitation programs and drug/alcohol services; increase social contacts and engage in constructive activities. * Assesses clients' needs and functioning, presents cases in treatment team meetings and monitors progress as needed. * Acts as client advocate interfacing with housing and support agencies including property owners, support groups, Social Security, Medicare/Medi-Cal, etc. * Develops and maintains rapport and cooperative relationships with community agencies for the benefit of the clients. * Provides individual/group supportive counseling and psycho-education to assist clients in coping with mental illness and/or substance use, promote recovery and develop self-sufficiency. * Provides crisis intervention and facilitates conflict resolution among the program clients as needed; assists clients in problem-solving life situations. * Interfaces with clinical and medical staff in coordinating client care. * Meets Agency client service expectations. * Monitors and maintains documentation of client services; ensures compliance with Agency, county, state and federal policies and procedures, standards and guidelines. * Develops and maintains clinical skills through seminars, workshops, or other forms of continuing education/training related to individuals with a history of mental illness and/or substance use disorders. * Attends and participates in Agency and program/team meetings, individual/group supervision, and related community Agency meetings as required/requested. * Provides social rehabilitation services to clients and their families individually and/or group setting. * Conducts outreach services to generate client referrals. * Participates in community resource and/or health fairs. Position Requirements * A minimum of two (2) years of related experience or a bachelor's degree is required. * Registered Alcohol & Drug counselor (RADT) or ability to obtain certification within 90 days upon hiring through CCAPP. Maintain renewal requirements annually. * Previous experience working in a social service/mental health environment, preferably with mental health and/or substance use clients. * Bilingual Spanish preferred but not required. * Current knowledge of all job specific skills including crisis intervention and multicultural and socio-economic issues, and documentation standards. * Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use. * Knowledgeable about and actively supports integrated mental health, physical health and substance use treatment for improving care for the whole person. * Basic advocacy skills to include a holistic approach to integrated health care and case management. * Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. * Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. * Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.). * Ability to utilize data, outcomes, experience and judgment to make effective business and therapeutic decisions. * Demonstrate commitment to team objectives and Didi Hirsch mission. * Adapt to changing needs by acquiring new skills and knowledge. * Ability to transport clients using personal or Agency vehicle and/or public transportation. * Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Must have a drivers license for 2 years. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Hybrid

Community Health Worker, Bilingual - Spanish (Glendale Adult Services) This is a hybrid position, and you have the option to elect into a 9/80 flex work schedule. Candidates are required to be in the office one day per week, with field work and flexibility to travel within Glendale and Inglewood areas as needed. The pay range for this role is between $19.87 - $22.85 per hour. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a bilingual Community Health Worker, you will utilize your valuable lived experiences to promote an understanding of the member's point of view and preference. You will help address chronic conditions, preventive health care needs, and health-related social needs. Your role will work alongside Lead Care Managers (LCM) and paraprofessionals to promote client engagement, provide advocacy and case management support and triage clients to levels of care and community resources as needed. Primary Duties Engage eligible ECM Members utilizing various modalities including in-person and tele-health. Build strong relationships with health plan members to educate them about the benefits and eligibility criteria for ECM as a means of increasing ECM participation. Outreach to community members through various channels, including community events, workshops, and outreach programs to raise awareness. Accompany ECM Member to office visits, as needed, and in the most easily accessible setting, within MCP guidelines. Advocate on the member's behalf with health care professionals. Promote health promotion and self-management training that addresses barriers to physical and mental health care, such as providing information or instruction on health topics including but not limited to distributing health promotion materials. Monitor treatment adherence (including medication) and communicate adherence concerns to LCM and other treatment providers. Provide health navigation services, including training, information, referrals, and support members in accessing health care, understanding the health care delivery system, or engaging in their own care. Arrange transportation to medical appointments using the MCP medical transportation system. Call Member to facilitate a visit with LCM and other care providers. Assist with linkage and connect ECM Member to other social services and supports the member may need. Use motivational interviewing, trauma-informed care, and harm-reduction approaches. Monitors and reports member's behavior, schedule, medications, and activities and provides relevant feedback on any behavioral deviations from recovery to the team and relevant stakeholders to support timely responses of care. Maintains documentation of all groups and individual member service activities; ensures compliance with Didi Hirsch policies and procedures, contracts, and other regulatory agencies. Develops and maintains CHW skills through seminars, workshops, or other forms of training/education related to assigned duties. Consult with management to support informed decision-making care prior to taking actions related to programming and services. Attends and actively participates in all team and staff meetings, community meetings, and supervision/consultation. Meet agency client service expectations. Other duties as assigned. Position Requirements Fluency in required language for assigned program (Spanish). High school diploma or GED required. Must be certified as a Community Health Worker through the completion of a qualifying training program and/or have lived experience which could include navigation of the mental health system and/or substance use treatment system as a consumer. Must have lived experience that aligns with and provides a connection between you, and the Member of population being served. CHWs are not required to be Medi-Cal enrolled but should have an NPI. Current knowledge of social support services. Support the values and mission of Didi Hirsch as related to employment. Knowledgeable of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state, and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use. Basic advocacy skills to include a holistic approach to integrated health care and case management. Skills to present ideas, information, and viewpoints clearly, both verbally and in writing. Efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record. Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.). Ability to transport clients using personal or Agency vehicle and/or public transportation. Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Demonstrate commitment to team objectives and Didi Hirsch mission. Adapt to changing needs by acquiring new skills and knowledge. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Hybrid