Operations Consultant jobs at Privia Health

Job Title: Business Process Support Consultant Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Essential Duties and Responsibilities: The incumbent is responsible for the overall quality of the Global Customer Service Processes and adoption within the teams, identifying and improving business processes as well as providing user support and training to the Global Customer Service teams. This role will provide guidance to Business Process Support Analysts and feedback to Customer Service leadership around individual contributor performance to standards. This individual would also act as a key resource for data mining and analytics related to order management. Key Responsibilities: Provide functional and technical expertise for the Order Management systems and other related projects/initiatives, ensuring that capabilities, limitations, and risks are effectively communicated to the teams Coordinate with IT on system enhancements and testing for SAP and other order management systems Identify and lead continuous improvement efforts and implement process changes that create resource capacity or cost savings by collaborating with cross-functional teams across the supply chain including Customer Care, Distribution, Planning, Sales, and Marketing Management of Global Customer Service continuous education program defining training requirements for Customer Service roles and ensuring compliance. Drive compliance to best practices and standard business processes in Customer Service including the development, communication, training and ongoing updates of policies and procedures. Analyze data and reports to identify improvement opportunities, noncompliance issues or further training or development needs. Your qualifications Required: Bachelor's Degree or equivalent business experience required 5+ years' experience in Customer Service, Distribution, Logistics, or related field Experience in SAP systems and processes Experience in SFDC systems and processes Self-starter with ability to work with little work direction Ability to troubleshoot complex issues, set priorities, and manage projects Strong communication and collaboration skills, specifically in a training environment Preferred: 3+ years' experience in SAP systems and processes 3+ years' experience in SFDC systems and processes Knowledge and previous application of Continuous Improvement and/or LEAN principles Health Care industry experience preferred The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $96,000.00 - $112,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions

Your Job: The Manager of Pharmacy professional responsible for the supervision of pharmacy operations including the activities of pharmacists and supportive personnel. Supports and promotes the vision, mission, and strategic plans of Methodist Health System. Your Job Requirements: • Graduate of an accredited school of pharmacy. • 2 years of Hospital Pharmacy experienced desired. • Licensed as a registered pharmacist by the Texas State Board of Pharmacy • Certified as a pharmacist preceptor by the Texas State Board of Pharmacy • Prefer 3 to 5 years in a healthcare setting • Strong proficiency using Microsoft Office products • Strong oral and written communication skills • Ability to provide vision and leadership • Ability to plan and schedule the work of others Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team • Assists in planning, evaluation, and implementation of progressive pharmacy programs for the hospital/health system and assists in establishing, writing, implementing, and enforcing guidelines of the pharmacy department and Methodist Health System • Coordinates and communicates staffing and training schedule for pharmacists as well as support personnel if needed. Schedule, time off requests, and schedule change requests are processed in a timely manner. • Completes and communicates annual and ongoing evaluations to pharmacists and other personnel. • Supervises and supports pharmacy personnel. Provides assistance to pharmacists and supportive personnel with problems related to patient care and their assigned duties. • Assumes duties of a staff pharmacist whenever necessary • Assumes responsibility for the pharmacy in the absence of the director • Oversees drug inventory control. Ensures proper handling, storage, and security of medications. • Establishes appropriate control, tracking, and auditing of narcotics Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Level III Neonatal Intensive Care Unit Liver, kidney, and pancreas transplantation programs

The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areasof responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction.The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values. Primary Duties and Responsibilities Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals. Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures. Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals. Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing. Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans. Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities. Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN). Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management. Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information. Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs. Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action. Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate. Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data. Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints. Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate. Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice. Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs. Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees. Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement. Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues. Minimal Qualifications Education Bachelor's degree in Nursing required Master's degree in Nursing or health related field required Doctoral degree in Nursing Leadership or Health Services Administration preferred Must be from a nationally accredited program Experience 5-7 years Progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure in the State of Maryland required Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations. Business acumen and leadership skills. Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy) Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms. This position has a hiring range of : USD $142,064.00 - USD $287,996.00 /Yr.

*Candidates must reside on the west coast* Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages the development of multiple business strategies and ensures alignment and prioritization of organizational objectives and business initiatives. Manages complex projects or project components for units, manages complex change management plans, and manages team members in performing complex data analyses to drive business initiatives. Directs vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives. Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key and/or lead stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior and/or executive level audiences. Manages team(s) of consultants in the development of requirements for complex business, process, or system solutions which may span multiple business domain(s) by identifying and partnering with stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and monitoring the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. Empowering the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. Managements the development of multiple business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. Manages complex projects or project components for units by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; partnering on the coordination of project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving risks or issues as appropriate. Manages complex change management plans associated with business initiatives by leveraging stakeholder relationships to obtain support and buy in for changes; partnering with senior and/or executive management, project/program champions, and business owners to communicate and align improvement initiatives with current and forecasted business objectives; identifying and recommending appropriate change management methods and approaches; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change. Manages team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); forecasting data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis. Directs vendor management as required by monitoring vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/ or Legal to develop service level and/or scope of work agreements as appropriate. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures. Minimum Qualifications: Minimum five (5) years experience in a leadership role with or without direct reports. Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis Preferred Qualifications: Four (4) years of experience consulting in a large multi-hospital system. Four (4) years of experience working with outpatient/ambulatory service line optimization. Primary Location: California,Oakland,Ordway Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Title: Associate Management Consultant Terms: Full-Time/Permanent Clearance: All qualified candidates must be able to obtain a DoD Top Secret security clearance *This is a new position with our client which is a growing strategy consulting firm based in Arlington. Overview: The Associate Consultant will support and manage project workstreams, executing tasks independently and contributing to the delivery of high-quality consulting solutions. The role requires strong analytical abilities, research proficiency, effective stakeholder engagement, and experience supporting project management activities. The Associate Consultant will participate in the development of client deliverables, facilitate executive discussions, and support proposal development. Responsibilities: Manage and support consulting project workstreams to ensure timely and high-quality delivery. Integrate qualitative and quantitative research into analysis activities aligned with project objectives. Conduct research and analysis on policy, technology, operational challenges, and societal trends to develop insights and recommendations. Provide project management support, including task tracking, scheduling, and quality assurance. Lead or support stakeholder engagement activities through structured communication and facilitation. Conduct executive-level interviews and synthesize findings into actionable insights. Develop executive-level reports, presentations, and other client-facing deliverables. Support proposal development and contribute to the articulation of engagement value. Mentor junior team members as needed. Facilitate small and large group meetings, including senior executive sessions and workshops. Basic Qualifications Minimum of 4 years of professional experience in management consulting or a closely related field. Bachelor's degree from an accredited institution; master's degree preferred. Strong qualitative and quantitative research and analytical skills. Experience conducting primary and secondary research, including market research and executive interviews. Demonstrated project management experience supporting client engagements. Strong communication skills with the ability to articulate complex concepts clearly. Experience facilitating meetings and workshops with senior-level stakeholders. Ability to obtain and maintain a Top Secret security clearance. Residency in the Washington, DC metropolitan area with ability to commute regularly for hybrid on-site/virtual work. Preferred Qualifications Experience supporting Department of Defense or Defense Logistics Agency (DLA) projects. Familiarity with research and development organizations, emerging technologies, or innovation activities. Experience with artificial intelligence, automation, or data analytics.

⭐ NOW HIRING: Manufacturing Operations Coordinator 📍 Mission, TX | Full-Time | On-Site Tekna Impact, Inc. - a fast-growing manufacturer of high-performance labeling systems serving the automotive, electronics, and food industries - is looking for a Manufacturing Operations Coordinator to support our Operations, Accounting, Customer Service, Purchasing, and Logistics teams. This is a cross-functional role in a dynamic manufacturing environment. If you enjoy structure, problem-solving, numbers, and coordinating across multiple teams, you'll thrive here. What You'll Do Support Operations, Accounting, Customer Service, Purchasing, and Logistics Process customer purchase orders and assist with QuickBooks entries Help Purchasing track materials, follow up with suppliers, and manage order status Assist with invoicing, AR follow-ups, and basic accounting tasks Maintain and update production, inventory, and scheduling Excel reports Communicate cross-departmentally to ensure smooth job flow Organize records, reports, and documentation Contribute to workflow improvements and internal processes What We're Looking For ✔ Manufacturing experience preferred (office/operations/logistics/accounting roles) ✔ Excel proficiency (lookups, formulas, pivot tables, reporting) ✔ Accounting fundamentals (invoices, AR/AP, cost basics) ✔ Strong communication & organizational skills ✔ Comfortable learning QuickBooks and manufacturing systems The Ideal Candidate (Lencioni's Three Virtues) We hire based on character and attitude: Humble - Team player, open to feedback, no ego Hungry - Self-driven, reliable, eager to learn Smart (People Smart) - Good judgment, strong communication, emotionally aware Preferred Traits Detail-oriented and clean work habits Calm, steady, reliable under pressure Problem-solver with common sense Works well across departments Pride and ownership in the work Why You'll Love Being Here Tekna Impact is a values-driven manufacturer built on teamwork, respect, and continuous improvement. This role is a career path opportunity - with long-term growth into Operations, Accounting, Customer Service leadership, Purchasing, or Logistics. Join a company where your work truly matters and your growth is a priority. Apply Today Be part of Tekna Impact's next phase of growth. Submit your résumé via LinkedIn or email us directly at ****************************

The Project Manager {aka Facility Administrator (FA)} is a vital leadership role within Prime Physician's operations at the VA Consolidated Mail Outpatient Pharmacy (CMOP). The FA is responsible for overseeing daily operations, ensuring efficient workflow, managing personnel, and maintaining compliance with all regulations and standards. This position requires a dynamic and experienced leader with a strong background in business operations, project management, and human resources. MUST HAVE >5 years of experience demonstrating on-site managerial and leadership abilities of >30 personnel. MUST HAVE Six Sigma Certification at or above the Green Belt Level. Good to have - Project Management Certification. Responsibilities: Oversee daily operations of the assigned CMOP shift, ensuring efficient workflow and productivity. Manage and supervise a team of over 30 personnel, including pharmacists, pharmacy technicians, and shipper/packers. Provide leadership and guidance to the team, fostering a positive and productive work environment. Ensure compliance with all VA and CMOP policies, procedures, regulations, and productivity standards. Oversee human resource functions, including scheduling, payroll, disciplinary actions, training, onboarding, time, and attendance. Monitor and evaluate staff performance, providing feedback and coaching as needed. Implement and maintain quality control measures to ensure the accuracy and efficiency of prescription filling and shipping processes. Collaborate with the Contracting Officer's Representative (COR) to address any performance issues or concerns. Participate in staff meetings, performance improvement activities, and training sessions as required. Qualifications: Minimum of five years of work experience demonstrating on-site managerial and leadership abilities of more than 30 personnel. Experience in business operations, project management, and human resources. Six Sigma Certification at or above the Green Belt Level and/or Project Management Certification. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced, high-volume environment. Excellent problem-solving and decision-making skills. Proficiency in Microsoft Office Suite and other relevant software. Benefits: Competitive salary and benefits package. Opportunity to work in a dynamic and rewarding healthcare environment. Potential for career advancement within Prime Physicians.

If you want to know about the requirements for this role, read on for all the relevant information. Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all data entry is accurate, including demographic and financial information for each account. The Coordinator is responsible for the successful financial outcome of all patient services. The Coordinator communicates directly with patients and families, physicians, and nurses. This Job requires professional appearance, behavior, and good communication skills, along with dependability, flexibility, and teamwork. This advanced-level position is designed to promote the demonstrated knowledge and competency of the Coordinator Scheduling Operating Room to demonstrate the ability to use good judgment in making independent decisions to resolve customer issues in all routine operations. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. SCHEDULING Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter. Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information. Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner. Review the schedule to ensure accuracy. Ensures each patient is assigned only one medical record number. Select the appropriate patient type based on the department and services required. Documents in account notes. Ensures orders are received and are consistent with tests/procedures. Confirms schedule with each physician daily; confirms a null schedule. CUSTOMER FOCUS Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Greets patients courteously and professionally. Calls patients by name. Ask patients if they may have special needs. Represents the Surgery department in a professional, courteous manner at ALL times. Works with other departments to resolve Scheduling issues in a timely and professional manner. ERRORS Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage. Utilizes education information to reduce error rates. Requests additional education information when necessary. Demonstrates ability to select correct insurance plans. EDUCATION Provides focused education for staff as needed. Coordinate new hire training (if needed) Assure Healthstream education is completed timely. Attends the majority of Direct Connects OTHER Required to assist the hospital in the event of an internal or external disaster. Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change. Supports the department in achieving established performance targets. Completes required training as needed. Performs all other duties as assigned. Job Requirements: Education/Skills High School diploma or equivalent required. Associate degree preferred with emphasis in Health/business-related field. Experience 6 months of scheduling experience preferred. xevrcyc Licenses, Registrations, or Certifications None required. Work Schedule: Varies Work Type: Full Time

Vice President Clinical Operations - Trustbridge (RN, Registered Nurse) The Vice President of Patient Care Operations serves as the professional and administrative leader who oversees the day to day operations, organizes, directs and evaluates the effectiveness and care delivery of patient care operations at Trustbridge. Functions as a liaison between administration, physicians, and supervisors utilizing a teamwork approach. Ensures compliance with all federal, state and Joint Commission regulatory requirements. Position Qualification/Requirements: Registered Nurse in the State of Florida. MS degree preferred. BS and 5 years of management experience and clinical supervision. Ability to use independent judgement; works effectively with little or no direction. Working knowledge of sound business practices, finance, skilled in problem solving. Bilingual (English/Spanish) preferred. Excellent interpersonal and writing skills. EMR experience a plus. Works well under stress with deadlines. Ability to handle a variety of complex projects simultaneously. Current Basic Life Support Certification. This position has excluded the marginal functions of the position that are incidental to the performance of the fundamental job duties. All duties, responsibilities and requirements are essential to the job. Job functions and requirements are subject to possible modifications to reasonably accommodate persons with disabilities. Job Duties Responsibilities: Develops organizational patient care programs, policies, and procedures that describe how clinical care is assessed and evaluated. Oversees the administrative management and all aspects of the day-to-day operations of all assigned areas, making immediate/timely administrative decisions outlined by established standards, policies, procedures and Joint Commission standards. Responsible for coordinating and assuring that the teams deliver the high standards of the organization and state professional standards. Assumes "on call" coverage. Prepares for and participates in agency survey by ensuring staff are aware of relevant rules, regulatory guidelines and Joint Commission standards. Participates in providing education to staff and the community. Serves as a resource person, when needed. Takes initiative to promote positive work environment for employee retention. Overall responsible for the quality and customer service of the care team Directors, managers and their teams. Performs administrative and supervisory work in managing staff functions and evaluating the quality and effectiveness of the care provided to patients. Develops, implements and monitors key performance indicators for efficiency, staffing and quality, providing coaching and education to improve performance. Collaborates with Management to assess patient care needs, justify requests and promote optimal utilization of resources for quality patient care. Assures the proper and timely maintenance/development of the clinical record. Completes periodic medical record review to ensure compliance. Supports and develops Managers and Directors in the coordination of the employee selection process, work assignments, performance evaluation and staff development for patient care services. Interfaces with other departments, teams, and President, to discuss and resolve problems and ensure the best interest of the organization is met. Serves as resource regarding compliance and regulatory issues. Delegates responsibility, communicates and collaborates with other disciplines on the team to ensure full participation of all team members in the care of the patient. Partners with Business Development and admissions and participates in the development, communication and implementation of effective growth strategies. Shows leadership qualities, effectively communicating throughout the organization. Analyzes and identifies areas for improvement, demonstrating practical, innovative means to problem solving and critical thinking. Ensures that staff counseling and discipline is appropriate and builds a culture of accountability, quality and empathy. Shows professionalism, treating others with dignity and respect. Avoids unnecessary conflict and provides a positive and optimistic attitude. Coaches and teaches her direct reports while building a positive culture. Supports the Vision, Mission and Values. Shows effective Communication. Limits unplanned absences. Performs other duties as required and conforms with and abides by all policies and procedures. Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services. Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees. Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the communities we serve!

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised We are searching for an experienced Director of People Operations to join our corporate team headquartered out of our office in Plano, TX. Position Summary: The Direcor of People Operations will own benefits administration, multi-state compliance, policy standardization, and core HR operations. This is a high-impact role focused on building scalable processes, ensuring legal compliance, and improving employee experience across the organization. Responsibilities: Lead and manage enrollment for medical benefits and 401(k) Manage leave (FMLA, maternity, etc.) Standardize tracking and employee education Update employee handbooks and benefits policies Complete ACA reporting (1095-C forms) Own workers' compensation process and documentation Build and maintain multi-state employment law matrix (non-compete, payout rules, PTO/sick time, etc.) Respond to DOL inquiries and ensure consistent job descriptions/offer letters Standardize write-ups, performance documentation, and exit interviews in Paylocity Automate and maintain accurate org charts Lead compensation benchmarking and standardize comp change processes Design and pilot a performance review process with goal setting and tracking Launch employee satisfaction surveys and standardize the employee complaint/hotline process Centralize and standardize background checks across all states Develop consistent interview frameworks and onboarding/offboarding workflows Education, Skills, Experience: 5+ years of progressive HR experience with deep expertise in benefits and multi-state compliance Proven track record owning open enrollment, ACA reporting, FMLA administration, and workers' comp. Song knowledge of federal and state employment laws (U.S.) Experience with Paylocity or similar HRIS strongly preferred Exceptional project management skills Able to drive multiple 30/60/90-day initiatives to completion Experience building or scaling HR processes in a 200-1,000 employee organization Excellent written communication (policy writing, employee handbooks, guides) High attention to detail and commitment to audit-proof documentation Benefits: Competitive pay Yearly bonus Medical benefits 401(k) with company match PTO and sick time

Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children's Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties. RCPMS seeks friendly, motivated, experienced individuals for our open Operations Manager position. This is a Full-Time position that requires traveling to our medical clinics in the La Jolla area of San Diego, CA. Responsibilities: Ensures compliance with all federal and state regulations, and RCPMS policies and procedures. Accountable for planning, developing, organizing, implementing, and directing the daily operations of assigned sites. Anticipates problems, identifies concerns, and makes decisions that result in successful resolution of issues. Creates and implements solutions. Ensures adequate staffing plans based on provider count, patient volumes and budget. Works in conjunction with the Lead Physician for site expansions, re-designs or moves including space planning and budget. Oversees vendor coordination, supplies and equipment orders. Staff performance management including performance evaluations, disciplinary actions, training and rewards and recognitions. Meet with Lead Physician at site(s) monthly to discuss issues, concerns, planning and objectives for the site. Participates on committees and/or taskforces as assigned. Requirements: Bachelor of Arts degree and three or more years in a supervisory position in a medical office setting or equivalent combination of education and experience. Valid California Drivers License and insurance. Thorough knowledge of Microsoft Office including Excel, Word and Outlook. Experience with Microsoft Access preferred. Thorough knowledge of HIPAA. Excellent communication skills both verbal and written. Ability to maintain composure when confronted with fast-paced and stressful situations. Superb organizational skills and consistent follow-through of tasks/projects to completion. Proven ability to deal positively with a wide range of people and personalities and handle tense situations in a diplomatic fashion. Strong analytical and problem solving skills. For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth. Employee Benefits include but are not limited to: Student Loan Repayment Tuition Assistance Program Medical, Dental & Vision Coverage Matching 401k Paid Time Off & Paid Holidays Employee Assistance Program Group Life and AD&D Insurance If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities. Rady Children's Physician Management Services is proud to be an Equal Opportunity Employer. To be considered, please submit a resume and cover letter. The reasonably expected salary range for this position is $85,000-$95,000 a year depending on qualifications including education and relevant experience.

Length of Assignment: 9+ months Schedule: This position follows a hybrid model, onsite Monday - Thursday and remote Friday only. Standard hours of operations are 9am-5pm EST. **NO C2C due to client restrictions** Top Skills: Must have intermediate to advanced Excel knowledge. Must have strong communication skills - both written and verbal. Must have excellent organization and coordination skills - keeping multiple projects moving forward and maintaining clear statuses and next steps for each. Summary: The Operations Manager role plays a critical role in our client's Builder Operations team. The role is: Highly cross-functional with leadership exposure Fast-paced with unique learning and innovation opportunities Part of a fast-growing business and team with an exciting growth trajectory Job Responsibilities: Account Onboarding and Operations: Ramp up projects to launch new builder communities with our client's appliances. Own the onboarding process for new accounts, effectively managing, tracking, and coordinating with cross-functional stakeholders to execute all setup steps in a timely manner. Create, document, and manage all tasks within the onboarding process, utilizing strong project management skills to execute the projects on time. Ensure accuracy and process adherence across stakeholders on all new account documentation. Troubleshoot and help resolve issues as needed. Collaborate with internal stakeholders, customers, and third parties to gather and submit required information accurately. Coordinate daily operations with builder construction sites. Coordinate call center day-to-day operations and logistics. Communicate effectively with all stakeholders on current and upcoming logistics. Manage projects for new customers, improvement opportunities, or other ad hoc projects as needed. Project Management: Manage cross-functional projects. Define owner and timelines and hold responsible parties accountable for meeting deadlines and requirements. Verify that processes and procedures for operational execution meets contractual, program, and policy expectations. Document process flows and account behavior for end-to-end workflows to share with extended team. Identify, recommend, and implement improvement and innovation opportunities in existing processes. Process Improvement: Identify, recommend, and implement improvement and innovation opportunities in existing processes. Perform root cause analyses and identify how to overcome root cause issues. Work cross-functionally to gain input, implement, and ultimately track improvement opportunities. Desired Skillsets: 6+ years of relevant experience desired w/bachelors, 8+ years of relevant experience w/out a degree. Education Requirement: University degree in operations, supply chain, or other related business field is a plus but not required. Additional Information: Clear knowledge of logistics and operations, especially of construction sites, is more important than any specific education requirement.

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Director Operations - Bartow Regional Medical Center Summary: Director of Operations is responsible for non-clinical support areas and assigned clinical areas. Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract). Administrative responsibilities include taking administrative call. Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care. Minimum Qualifications: Required Experience: Minimum 3 years of formal healthcare operations management experience Must have construction project management experience Required Education: Required: Bachelors Degree - Related Field Preferred: Masters Degree - Related Field Benefits: BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! Equal Opportunity Employer Veterans/Disabled

BAYADA Home Health Care is currently seeking an experienced *Operations Director* to join our newly opened *Timonium, MD Skilled Nursing* office. Are you looking for an extraordi nary growth and leadership opportunity with a top company in a fast-growing industry? Would you like that growth and success to be part of making a real difference in people's lives? We're BAYADA Home Health Care-a leading home health care company-and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients. *Responsibilities for a Director:* * Fully responsible for the management and services including budgeting, planning, recruiting and fiscal management. * Monitor the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education, training and evaluation. * Support your team, mentor your Associate Director, and grow your office by keeping abreast of industry and community trends and referral opportunities. * Service-focused, professional, warm and communicative, our Directors are embodiments of The BAYADA Way , representing our network of home care professionals to our various audiences across the nation. *Qualifications for a Director:* * Four year college degree preferred * Minimum two years of verifiable supervisory or management experience in the healthcare industry, preferably in home health care * Knowledge of Medicare regulations, including OASIS and PPS * Knowledge of *Maryland *regulations * Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results * Proven interpersonal, recruiting and employee relations skills * Proven ability to organize, manage, market and grow an office * Demonstrated PC and communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies * Ambition to grow and advance beyond current position and responsibilities * Bilingual in Spanish and English a plus *Why you'll love BAYADA:* * *Competitive compensation package: * * The role offers a base salary ranging from $90,000 to $100,000, along with potential bonus opportunities. * BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. * *Award-winning workplace*: proud to be recognized by * Newsweek's Best Place to Work for Diversity * Newsweek's Best Place to Work for Women * Newsweek's Best Place to Work (overall) * Newsweek's Best Place to Work for Women and Families * Glassdoor Best Places to Work * Forbes Best Places to Work for Women * *Weekly pay* * *Work life balance: *Monday-Friday 8:30-5pm hours * *AMAZING culture:* we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. * *Strong employee values and recognition*: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. * *Diversity, equity, inclusion, and belonging: *Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. * *Growth opportunities*: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more * *Check out our blog*: [ * *Benefits*: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program * * *To learn more about BAYADA Home Health Care benefits, [ #LIRX *As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.* BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in [here]( BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel Required: Yes, 70% local travel our Ohio Market Overview of the Role: The Operations Consultant I is responsible for directly managing a portfolio of clinically integrated multi-specialty practices and be accountable for driving overall performance results. Primary Job Duties: Manage and own a portfolio of partner physician practices Serve as point of contact for portfolio care centers and provide routine and regular updates as they relate to the partnership. Partner with physicians owners and focus on strategic planning & execution (VBC & FFS performance, same store growth, succession planning) Partner with Privia VBC and physician leadership to drive care transformation Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, value-based care and customer experience. Review data, share best practices and coach Care Center teams on strategies to succeed in value-based care agreements with payers. Drive growth and operational improvement to a portfolio of physician practices. Facilitate, in coordination with each Care Center, the development and implementation of action plans designed to meet the Care Centers' strategic plans and key performance initiatives as set by the medical group. Review relevant reports and data with practices in order to maintain transparency with practices about their financial performance in order to drive performance and change. Develop presentation materials, as appropriate, to communicate the status of actionable initiatives. Evaluate and assist in re-engineering the practice workflow to streamline patient throughput and efficiency. Mentor and coach practice administrators, in the management of their physician practice. Engage company resources, as necessary, to meet the needs of the Care Center, serving as the project coordinator to ensure timely completion and delivery of requested deliverables. Manage expectations with Care Centers as they relate to timeframes and service delivery. Assist in the development and execution of strategies aimed at driving growth, performance and revenue. Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers. Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice. Maintain current knowledge of relevant health care topics and share information as appropriate. Develop and maintain expert-level knowledge in key software platforms such as athena Health's. Performance Management System and electronic health record. Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied. Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements. Aide in the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement Roll out and communicate new Privia initiatives Serve as an effective leader, offering constructive feedback and coaching to Associate Consultants and other MSO based teams with the constant goal of driving Care Center performance and service. Serve as a strategic thinker who assesses situations carefully and delivers scalable recommendations and results Provide oversight, coaching and mentoring to assigned Performance Associates Qualifications Bachelor's degree preferred. Healthcare Master's or MBA highly preferred. 5+ years of healthcare experience required, particularly working with physicians and medical group staff Quantitatively and financially proficient; must know how to read, interpret and explain financial data Comfort in functioning independently and autonomously and can effectively build a case to effect change. Demonstrates the judgment to appropriately escalate situations as necessary.. Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service General understanding of Population Health Management and how it applies to risk-based contracts. Must have access to reliable transportation Must comply with HIPAA rules and regulations Interpersonal Skills & Attributes: Able to have honest, difficult conversations with physicians and their teams about financial performance and areas of opportunity for improvement Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions Expresses ideas clearly and effectively, motivates the listener to action Responds calmly and maturely in high pressure situations Positive attitude toward company, work, clients, management, and team members Uses a customer-focused approach in dealing with conflict and resolution of problems The salary range for this role is $80,000 to $95,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% & restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like *************************** This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Experience Experienced Area Operations Business Cohen Veterans Network, Inc. Status Full Time - Exempt Job Grade 10 A Career with Cohen Veterans Network, Inc At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation). What you'll do We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will: Be responsible for attainment of all CVN KPIs overseas - access, clinical outcomes, cost, performance Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards Regularly attend (virtually) Senior Leadership meeting Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed Oversee Clinic Directors' execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed Step in as interim Clinic Director if needed during turnover Provide overall administrative supervision for the Asia Clinics - i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices) Ensure each clinic's staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.) Host VIP visitors at Clinics for clinic tours and education sessions Represent the Clinics by participating in media opportunities and interviews Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis What's required Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy Master's in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree 10+ years' experience in behavioral healthcare 7+ years' leading, managing, and/or supervising in a behavioral health clinical setting Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment Business and leadership mindset Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred Experience working with a military or veteran population to include cultural competence Ability to read and interpret data and plan and implement appropriate action in response to data Ability to travel regularly Demonstrated skill in supervision of subordinate staff and trainees Experience speaking and engaging in small and large professional settings Experience training and developing staff Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Strong consultative abilities, conflict-resolution skills, and leadership abilities We take care of our people We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards. The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect. The annual base salary range for this role is $145,000 - $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.

The ED, Program Management and Oversight, Medicare is responsible for coordinating and monitoring quality initiatives. This role serves as a connection point across the organization and enterprise functions related to overall Medicare quality. An ability to lead people across a matrix through influence (and not through organization design) is an essential capability for this leader. This role will be responsible for achieving Medicare STARS and Quality program outcomes including business goals across departments, functions or regions. The ideal candidate will: Have extensive experience in STARS and related business processes and complex program management. Have demonstrated experience leading a quality improvement program in accordance with the strategic goals of the health plan. Partner with market and enterprise leadership to implement a quality improvement program in accordance with the strategic goals of the health plan Collaborate with leadership to develop and implement processes to measure and collect data for HEDIS/Stars leading and lagging indicators. Analyze and identify trends to develop improvement strategies and action plans for quality rating systems (HEDIS, QRS, Stars) across all lines of business. Engage market and health plan leadership on HEDIS/STARS strategy, make recommendations to address areas of concern and provide status on projected results. Monitor to accomplish timely submission of HEDIS/Stars program data submissions (i.e. CAHPS, HOS, HEDIS) Identify and resolve risks related to quality processes and data gaps. Closely follow CMS guidelines and translate into business strategies and tactics. In-depth familiarity with Medicare and Government Programs, including STARS, Lines of Business (LoBs), and comprehensive knowledge of regulatory and compliance standards across different markets, including Medicare, Medicare Advantage, Affordable Care Act (ACA) Marketplace, Commercial plans and Medicaid. Oversees the program team, holding the team and team members accountable for results. Proactively monitors, identifies and mitigates risks, issues and trigger events within and across multiple interdependent programs by leveraging expertise and implementing changes. Oversees compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Oversees the alignment, buy-in, engagement and support of diverse program stakeholders. Champions the standards for vendor performance, provides direction for service improvements, and directs partnerships and contract negotiations with vendors. Essential Responsibilities: Develop and implement a quality oversight program for government programs such as Medicare STARS and Medicaid that establishes effective oversight and provides support for performance improvement. Leads national initiatives focusing improving quality, affordability and member satisfaction for Medicare and patient vulnerable populations Directs analytical activities to monitor performance against quality and operational goals and to deeply understand the nuances of each Medicare program (MA, Duals, DSNP) segment and market, and measure performance of interventions Identifies market-specific priorities and determines the appropriate strategic approaches to drive STARS performance Proactively collaborates with key Health Plan and market leaders at the regional level to support the delivery of quality initiatives. Responsible for quality oversight of external network contracts. Serve as a subject matter expert on managed care quality Ensures strategic learnings are incorporated in business decisions and system-wide priorities that support the growth Promote a culture of innovation, professional growth and organizational collaboration. Empower teams to achieve goals and align priorities as needed Provide strategic direction for data and measurement, leverage data to drive decision-making and program improvements Complex Initiatives Management: Oversee the delivery of large-scale programs or strategic initiatives with multiple workstreams and strategic business goals across departments, or functions with responsibility and accountability for achieving program outcomes from an initiation to close-out. Develop key performance metrics, milestones, specifications, documentation and reporting requirements and budgets. Collaborate with internal stakeholders to ensure work is aligned with business operations to advance priorities and critical path milestones. Oversee financial forecasting, implementation planning, operating model accountabilities and strategic market analysis. Buildout process for financial modeling, reporting and forecasting, closely tied to operational performance of a given initiative, develop strategies collaboratively to drive performance, mitigate risk and realize opportunity. Ensure all contracting activities comply with healthcare regulations and ethical standards Monitor all CMS and market-specific requirements to ensure compliance with federal and state regulations and implement business process changes to comply with changes in regulatory requirements Communicates with senior Medicare leadership to provide updates, escalate issues, report on milestones, and give visibility on critical next steps. Tracks year over year process improvement through collaboration with reporting and analytics teams and drives initiatives to increase program accuracy and quality. Regulatory Knowledge\: In-depth familiarity with various value-based care programs, Lines of Business (LoBs), and comprehensive knowledge of regulatory and compliance standards across different markets, including Medicare, Medicare Advantage, Affordable Care Act (ACA) Marketplace, Commercial plans and Medicaid Basic Qualifications: Experience Minimum of eight (8) years of program management experience in Government Programs within a large health plan with a proven record of leading teams to success. Education Bachelor degree in Healthcare Administration, Health Policy, Business, or a related field. License, Certification, Registration N/A Additional Requirements: Experience in forecasting, operational planning, and strategy development are also advantageous. Understanding of integrated health plan and care delivery models and issues Demonstrated success in building and executing a wide range of enterprise quality management strategies Proven ability to build and develop high-performing teams Experience with complex Operating Model Design, determining information flow and decision rights for new processes or working relationships Demonstrated experience in managing complex organizational initiatives, with ability to lead and coordinate projects/initiatives with multiple internal and external constituents at national, regional, and local levels. Ability to navigate and work through influence to achieve high impact outcomes Be a systems thinker in a highly complex system environment. Focus on advancing the entire organization. A collaborative team player who looks for opportunities to align diverse constituents and breakdown silos. Build partnerships through systemic influence by facilitating discussions to enable people to collaborate with each other independently; promoting collaboration across the entire KP organizational structure. Strategic and analytical thinking, strong project management and problem-solving skills, sound judgement and a willingness to resolve issues and problems in a timely manner Excellent communication and interpersonal skills and the ability to develop rapport and credibility across the organization, promote ideas and proposals persuasively, and secure buy-in from key stakeholders. Preferred Qualifications: Advanced degrees or relevant certifications are preferred. Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled that is next to Submit.

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At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** This position will support business readiness activities across large-scale technology transformation programs in Medicare, including the separation from Cigna and the platform integration with legacy HCSC. This position is responsible for providing business analysis and guidance to ensure alignment and integration across functional areas in support of client success and to ensure consistency and efficiency. As a Senior Business Consultant, you will support implementation of initiatives with high complexity that affect multiple functional areas within the division. Supports the prioritization of divisional activities and tracks progress to goals. Success in this role will depend on your ability to autonomously drive initiatives and deliver results. Your expertise will help shape the strategic direction of the organization and deliver significant value to both internal and external stakeholders. + Bachelor's degree and 5 years of experience OR 9 -10 years of experience in healthcare business, project management, or customer service, with a demonstrated ability to lead complex projects and influence senior leadership. + Expertise in data interpretation and strategic decision-making. + Exceptional communication skills, with experience in engaging with senior executives and managing high-stakes client relationships. + Proficiency in project management methodologies and advanced data analysis and visualization tools. + Proven track record of driving business transformation and process optimization. + Strong critical thinking and problem-solving abilities, with a proactive approach to overcoming challenges and fostering continuous improvement. + Commitment to professional development and thought leadership, with a keen interest in staying ahead of industry trends. **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $66,300.00 - $124,500.00 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. 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