Pro Health Care Services jobs - 267 jobs

We Are Hiring: Mechanic/Boiler Operator - Days - Full Time Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: 0700 - 1530 What You Will Do: Mechanic/Operator monitors all central mechanical systems, such as boilers, HVAC units, snow melt, medical gas, plumbing, emergency power systems and associated equipment supporting ProHealth Care buildings. Performs PM's and repair maintenance on selected equipment and building systems, along with the buildings themselves. Monitors building automation system. Assists other crafts and works on all designated ProHealth Care System equipment. Performs PM's and repairs on assigned ventilation, heating and cooling systems. Requirements: * High School diploma or equivalent * Valid WI driver's license and in good standing * Specialized expertise in building systems and maintenance required * Two years of experience preferred Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: * Engaging and community focused culture * Competitive Salaries * Opportunity for professional career growth * Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Job Description Advanced Care is looking for a Caregiver/Primary Care Worker (PCW) to join our team. The Caregiver/PCW is responsible for the physical care and emotional support of our clients who may no longer be able to take care of themselves due to illness, injury, surgery, or disability. The ideal candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the clients at all times. Responsibilities: Home assistance - Provide light housekeeping, run errands or provide transportation if needed. Accompany clients to appointments and assist with medications. Prepare meals, purchase food and provide personal assistance with general living needs. Companionship - Provide companionship and conversation by stimulating, encouraging and assisting an individual. Personal Care - Personal Care services go beyond home assistance and companionship. These services could include, transferring, personal hygiene assistance, etc. Requirements: Must be able to complete a Criminal Background report. Ability to lift up to 25 pounds at a time Ability to reach, bend, kneel and stand for (sometimes) a long period of time About Advanced Care LLC: Advanced Care is a home health organization dedicated to providing outstanding care for you or your loved ones. We offer paid training, 1 on 1 coaching with a RN case manager, and a very receptive staff that is attentive to your concerns. In addition to employment opportunities under a case where we would assign you a client, we partner with several organizations across the state to provide the opportunity to care for a loved one. Powered by JazzHR ZnvBCGko3P

Job Title: Dental Patient Care Facilitator DPCF Non-Exempt Department: Dental Center Operations Category (330): Patient and Community Education Specialists 9L25) Category (RPHCA): Other Staff Union Exempt - No The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified A. Position Summary Under the close supervision of the Health Center Manager in close partnership with the Dental Clinical Supervisor. Assists patients with a variety of needs, knowledge of dental insurance, benefits, allowable/deductibles, treatment plan consultation regarding the need for the treatment, the value of the treatment and the urgency, if one applies. Must possess the ability to explain in layman's terms all the above. This role requires the ability to track, follow-up, work closely with the Dentists, and the Dental Billing Dept. this must all be done in a manner that is supportive and sensitive the patient. Scheduling, tracking and follow up on all referrals outgoing to dental specialist and the management of FCCH referrals incoming and outgoing. Scheduling of treatment, confirming appointments, post visit follow-up calls/communication for multiple provider schedules. Provides detailed information to patients regarding other services offered by FCCH and assist in navigation those services. Current dental assistant license not required. B. Essential Duties and Responsibilities Dental Patient Care Facilitator Coordination of Insurance benefits, eligibility, frequency limitations, procedure coverage, deductible, allowable, wait periods, copays and pt. financial responsibility for each treatment. The ability to understand this and articulate it to the pt. in a way the patient understands this. Communication with our DCB Dept. will be an important part of this duty. Coordination, tracking and all follow up of outgoing Medical and BH referrals. Management and scheduling of all incoming referrals from Medical to Dental. Coordination, tracking and follow up of all referrals to dental specialist, including scheduling the appointments. Track biopsy lab orders and assure patient notification of results. Facilitate any needed referrals. Auditing charts to assure sealants are properly treatment planned, scheduled, and completed. Support effective tracking of quality measures. Appointment confirmation calls and procedure post-op calls. Treatment plan consultation and explanation, in detail either in person or over the phone. Community outreach and health fairs. Maintain social media presence for the dental site. Works ASAP list daily to fill holes from last minute cancelations of the current and next day schedules for multiple providers. Tele-heath patient contact to support provider recommended behavior changes. Develop patient education materials. Support patient access to community resources impacting social determinants of health. Other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High School graduate or GED certificate. 2 years of experience working as a Dental Assistant. Bi-lingual English/Spanish is strongly preferred. D. LICENSES/CERTIFICATIONS CDHC license preferred. E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Knowledge of patient dental Insurance Knowledge of dental procedure and cost. Demonstrates knowledge of applicable FCCH patient-related forms and programs. Ability to interact and communicate with people over the telephone. Ability to communicate, educate, and motivate patients towards behavior change. Knowledge of planning and scheduling processes. Knowledge of pre-certification requirements, procedures and documentation of third-party medical insurance payors or other patient healthcare funding programs. Ability to analyze and solve problems. Skill in the use of personal computers and related software applications. Appropriate knowledge and familiarity with various compliance programs and elements. Cooperates fully and complies with applicable laws and regulations. Ability to maintain quality, safety, and/or infection control standards. Basic knowledge of general office procedures to include filing, copying, and faxing. Ability to use a multi-line telephone to schedule appointments. Ability to use a computer to enter patient data and retrieve information to generate reports and payment receipts. Ability to work on multiple tasks within established deadlines. Ability to work under the direction of a supervisor and follow instructions for work completion. Ability to take the initiative to resolve patient concerns and problems. Able to work well with diverse groups of people. F. Age of Patients Served All ages. G. Physical Characteristics/Working Conditions A person in this position has enough time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to communicate clearly and accurately for work and safety compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Potential remote work. Position requires travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.

Job Description Advanced Care is looking for a Caregiver/Primary Care Worker (PCW) to join our team. The Caregiver/PCW is responsible for the physical care and emotional support of our clients who may no longer be able to take care of themselves due to illness, injury, surgery, or disability. The ideal candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the clients at all times. Responsibilities: Home assistance - Provide light housekeeping, run errands or provide transportation if needed. Accompany clients to appointments and assist with medications. Prepare meals, purchase food and provide personal assistance with general living needs. Companionship - Provide companionship and conversation by stimulating, encouraging and assisting an individual. Personal Care - Personal Care services go beyond home assistance and companionship. These services could include, transferring, personal hygiene assistance, etc. Requirements: Must be able to complete a Criminal Background report. Ability to lift up to 25 pounds at a time Ability to reach, bend, kneel and stand for (sometimes) a long period of time About Advanced Care LLC: Advanced Care is a home health organization dedicated to providing outstanding care for you or your loved ones. We offer paid training, 1 on 1 coaching with a RN case manager, and a very receptive staff that is attentive to your concerns. In addition to employment opportunities under a case where we would assign you a client, we partner with several organizations across the state to provide the opportunity to care for a loved one. Powered by JazzHR AEV7vbStEj

We Are Hiring: Radiology Clerk - Pool/As Needed Begin your story at ProHealth Care in Imaging Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Pool position with Radiology Clerical, must be available 3-4 weekdays per month or more as desired. Varied start times and locations. Minimum of 2-3 Saturdays a year. This is not a seasonal position. About Us: ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. Medical Imaging services are provided at multiple locations including Waukesha Memorial, Oconomowoc Memorial, ProHealth Mukwonago, two cancer centers and many of our ProHealth Care Medical Group Clinic locations. Services include General X-Ray, CT and MRI scanning, Mammography, Nuclear Medicine, PET/CT and Ultrasound in both inpatient and outpatient settings. ProHealth Care partners with some of the most highly trained and skilled radiologists in the country, many of whom focus on advanced subspecialties ensuring the highest quality imaging services for our patients. The imaging leadership is committed to offering the highest level of technology as well as being at the forefront of medical imaging advancement. One of our greatest assets is our caring and compassionate technologists and support staff who ensure we meet the highest quality care standards every day. What You Will Do: Responsible for performing senior-level clerical and administrative duties within the Radiology department setting, including and greeting patients, customers, and families, scheduling radiology exams, check-in, exam arrival, payment collection, and distribution of oral prep. Provides clerical support for radiologists, administrative and technical staff, including sorting mail, filing, answering phones, and restocking supplies. Requirements: * High School Diploma or equivalent * Basic Life Support Certification (BLS) * Experience in ambulatory healthcare setting preferred About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Electroneurodiagnostic Technologist - Neuroscience The Department operates two service locations, one on the Waukesha Memorial Hospital Campus and one at the Outpatient Physician's Center in Oconomowoc. These two locations combine to complete 400 to 500 outpatient visits monthly. Specialty services include medical pain management, pain psychology, stroke follow up clinic, Multiple Sclerosis clinic, and concussion/brain injury clinic. The department has 2 physiatrists, 2 psychologists, 2 advanced practice nurse prescribers, 5 registered nurses and 4 clerical staff. In addition, neurosurgeons, neurologists and other medical specialists see patients within the clinics. Schedule Details: Day shift with every other weekend on call (8am to Noon) and holiday call (8-4:30pm) Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events What You Will Do: The Electroneurodiagnostic Technician performs and maintains competency in electroencephalograms, both portable inpatient EEG's, (both at Waukesha ProHealth Care and Oconomowoc ProHealth Care Hospitals) and outpatient EEG's in the Neuroscience Center Clinic, by applying electrodes on predetermined positions on the patient's head, checking the performance of the electrodes, calibrating and adjusting the testing equipment and selecting both predetermined and special electrode combinations dependent on the individual case under study. Other Responsibilities Include: Experience performing EEGs. Prepares patient for exam and performs exams and procedures. Gathers a comprehensive patient history, appropriate information from patient, patient's records and family members to include neurological symptomatology and medications. Explains test procedures to patient and family members. Performs procedures according to the laboratory standards and implements alternative methods and/or adjusts controls to obtain optimal recordings. This may include appropriate control setting changes on the equipment, use of extra electrodes, extra montages and use of activation procedures. Recognizes patient or environmental artifact. Documents, eliminates or takes proper measure to monitor the artifact. Troubleshoots equipment problems and repairs or reports to supervisor immediately. Ability to learn EPIC charting system. Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique. What You Will Need: High school Diploma, or equivalent Basic Life Support (BLS) from the American Heart Association, or ability to obtain upon hire Registered Polysomnography Technologist or Registered Electrodiagnostic Technician within one year of hire Specialist expertise in neurodiagnostics preferred though not required About Us: ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect - the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Primary.Health is the engine behind your COVID-19 testing and vaccination programs. Our web-based platform provides government agencies, schools, healthcare facilities, and community based organizations the ability to quickly register participants, schedule appointments, arrange for easy onsite check-in and check-out, and exchange data between labs and state databases, easing the reporting process. JOB TITLE: CX Support Specialist, I REPORTING TO: Technical Program Manager JOB TYPE: Full-time LOCATION: Remote JOB SCOPE: At Primary, we believe in tackling hard problems together as a team, with strong values around collaboration, accountability, and transparency while assisting participants in getting tested and vaccinated. Primary Health is looking for individuals to help support mass COVID-19 testing and vaccinations occurring throughout the country. The role requires someone with baseline knowledge of healthcare delivery and web technology proficiency. This would include email and phone support via Zendesk and Kustomer. A proficiency with using Google Workspace apps (G Suite) and Chrome browser is ideal. Most support tasks will include helping participants register for testing appointments, providing basic information, and assisting patients with accessing their results via the online portal. This role is full time for ongoing work with Primary's CX Support Team. Our main Support hours are 7am-7pm Pacific Time Mon-Sun. We have two different shift options. Shift 1 is 7 am-4 pm PST or Shift 2 is 10 am-7 pm, Monday-Sunday. It's required to work a Saturday or Sunday weekend shift once a week. We're seeking a commitment of 40 hours/week and are looking for team members bilingual in Spanish as well. MAJOR JOB DUTIES: Handles incoming support calls for patients needing Covid testing or vaccinations. Most support tasks will include helping patients register for testing appointments, providing basic information, confirming appointments, and assisting patients with accessing their results via the online portal. Responsible for adhering to CX Policies and Procedures and discipline system. Escalate issues with registering and scheduling (unknown cancellations) to Tier II Support Specialists. Focuses on quality, performance and KPI's to be successful. Participates in support syncs. Stays up to date and well informed with Covid rules and processes for various clients. QUALIFICATIONS: Experience with customer service and answering calls in a call center environment. Must have clear communication skills and typing skills. Can communicate empathetically and enjoys helping people. Tech savvy with knowledge of computer programs such as Zendesk, Kustomer, Ujet and/ or other call center and ticketing software. A proficiency with using Google Workspace apps (G Suite) and Chrome browser is ideal. Ability to work under pressure and in a continuously changing environment. Has open communication with assigned Team Lead and management. Primary embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We Are Hiring: CLA/Phlebotomist, Outreach - Pewaukee Laboratory - 0.9 FTE, Days Begin your story with ProHealth Care Laboratory Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Schedule will have start times between 7:00am-9:00am and shift end times varying between 3:30pm-6:15pm Shift duration may vary from 4 hours in length to 8 hours in length based on scheduling need. Weekends rotation is in place with being scheduled 1/4 full weekends (Saturday and Sunday) and no holidays. About Us: ProHealth Care offers a system-wide laboratory operation with core hospital labs at Waukesha Memorial and Oconomowoc Memorial as well as two clinic-based laboratory sites in Waukesha County. The laboratory performs over 8 million tests annually. Our Lab services operate state of the art facilities and include clinical testing in the areas of Histology, Cytology, Hematology, Coagulation, Clinical Chemistry, Urinalysis, Immunoassay, Microbiology, Transfusion service, EIA, and Molecular Biology. ProHealth Care offers a vibrant outreach program, providing laboratory testing to numerous specialty hospitals, physician offices, nursing home, and assisted living facilities. Our Pathologists and PhDs work closely with lab employees to monitor quality, as well as identify, access, and implement new technology. The Laboratory has certification and accreditation through the College of American Pathologists (CAP), American Association of Blood Banks (AABB) and Clinical Laboratory Improvement Act (CLIA). What You Will Do: Performs specimen procurement procedures in various hospital departments and off-site Client locations such as Skilled Nursing Facilities (SNF), Assisted Living (AL) Facilities, Group Homes, Behavioral Health Facilities, Rehabilitation Facilities, Community Based Residential Facilities (CBRF), and other long-term care facilities. Procures blood specimens from patients by means of venipuncture, capillary, or arterial collection. Drives ProHealth Care Laboratory vehicles and must maintain a valid driver's license and a safe driving record. Performs computer transcription and tasks related to documentation of specimen collection and specimen receipt in the Electronic Health Record. Reconciles end-of-shift workload reports and hands-off to incoming shift using AIDET in all communications. May provide patient instruction relative to collection of blood and non-blood specimens. May perform and result CLIA-waived testing. Acts as a liaison between the laboratory and nurses or other healthcare providers. Must have the ability to work at various PHC Lab locations as needed. Requirements: * High School Diploma or GED required * Valid WI Driver's license required * Completion of Phlebotomy program preferred * ASCP Phlebotomy Certification preferred * Epic Beaker experience preferred About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Sleep Insomnia Therapist - Hartland Clinic - 1.0 FTE Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: Business hours. PHMG Hartland Clinic but will work in partnership with the Sleep Center in Delafield. The emphasis is CBT-I, but also includes other diagnosis available. What You Will Do: In this position, you will provide cognitive behavior therapy and function as a multi-disciplinary team member who provides Cognitive Behavioral Therapy for Insomnia (CBT-I) treatment for adult outpatients. You will also provide clinical assessments and recommendations, assess and counsel patients, and provide case management to a variety of patient populations. Responsibilities: Conducts individual, family and group psychotherapy, utilizing effective psychotherapeutic techniques consistent with the physician's prescriptions, direction and goals established for the patient benefit. Reviews and evaluates patient medical records, and performs diagnostic assessments to determine psychotherapeutic treatment. Provides emergency intervention and assessment as required. Evaluates treatment efficacy and patient progress to aid in establishing or revising specifics of treatment. Conducts the appropriate and necessary tests that will lead to a correct diagnosis and treatment of the patient's problems or progress while maintaining professional standards. Spends 80% of time in clinical practice (face-to-face contact with patients/families) and 20% of time performing necessary business functions (paperwork, meetings) and collateral contacts (referents, community resources, insurance representatives.) Requirements: LCSW or LPC fully licensed in Wisconsin Specific training in CBTI. Must be comfortable with circadian rhythms and collaborating with the Sleep Center. 2+ years' experience. We offer the following: Flexible work schedules: Combination of on-site and telehealth work Full administrative support (scheduling & billing) EMR - EPIC Collegial work environment Strong work/life balance Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: * Engaging and community focused culture * Competitive Salaries * Opportunity for professional career growth * Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Supervisor, Nuclear Medicine & Support Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: Hours will vary based on the needs of the day. This position will oversee staff members that may work any shift, including nights and weekends, and the support needed will vary on a daily basis. What You Will Do: The Supervisor operates at the department level. Reports to a Manager or Director and is responsible for day-to-day operations of multiple departments or modalities across PHC campuses. Will have support from Technical Specialists or Coordinators as applicable. Responsibilities: Handles staff performance-related issues in collaboration and accordance with Human Resource policies and procedures. Completes and conducts annual performance evaluations and competencies for staff. Recommends and prepares new or revised procedures and practices to increase the effectiveness of the work unit. Administers and assures adherence to department safety standards. Ensures all employees are compliant with policies and procedures and provides in-service training. Responsible for accurate and timely completion of department work. Monitors appropriate revenues and expenses, staffing, and adherence to established budget. Promotes best practice and process improvements continually. Identifies opportunities for continual process improvement. Achieve ongoing improvements in productivity, satisfaction, efficiency, safety and/or quality. Investigates complaints and errors, safety issues, and “near misses”. Follows-up with employee accident reports, safety incidents and other specified information as requested. Participates in evaluation/recommendation of new technology based on hospital and department goals. Responsible for effective supply and materials management in areas of responsibility. Coaches staff to assure a quality, customer-service oriented team is present. Works with department leaders to identify and achieve annual strategic goals and provides input to facility planning as needed. Where applicable, monitors satisfaction survey scores and patient comments for trends, and communicates to staff. Participates in proactive development and assures implementation of new strategies to improve the customer experience. Responds to customer complaints - investigates, corrects, and performs service recovery. What You Will Need: Board certified in Nuclear Medicine given by the ARRT or NMTCB. Will Consider Certification in other Imaging Modality With Experience in Imaging Field to support Nuclear Medicine and Radiology Support Staff Certified Nuclear Medicine Tech (CNMT) preferred. Supervisors are also expected to participate in staffing the department of their specialty an average of 30% of the time. Basic Life Support Certification (BLS) through the American Heart Association or ability to obtain at time of hire #LI-KH *CA Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

We Are Hiring: Exercise Specialist - ProHealth Care Cardiac Pulmonary Rehab- PRN/ As Needed Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: This is a pool/ as needed position. WMH CVPR between the hours of 5:45am-5:30pm M-F, OPC CVPR between the hours of 7:00am-4:00pm M-F What You Will Do: The Exercise Specialist assists in the care of the cardiac patient in multiple modalities. Provides all patient care in the Cardiac-Pulmonary department and ECP, where appropriate. Provides lifestyle modification, education and exercise prescription for the Cardiovascular and Pulmonary patients and community education. What You Will Need: Bachelors in Fitness/Sports Studies Required. Bachelor of Science in one of the following areas: Kinesiology, Exercise Science, Health Human Performance & Recreation, Exercise Physiology Minimum License: BLS (CPR), ACLS Previous internship in a Cardiac Rehab program #LI-KH *CA Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

We are hiring - Medical Assistant or Clinic LPN or EMT In clinic float - Schedule is as follows: Week 1 Monday 0645-1700 Tuesday 0645-1700 Wednesday Off Thursday 0645-1700 Friday- 0645-1700 Week 2 Monday 1330-1900 Tuesday Off Wednesday 08-1700 Thursday Off Friday 0800-1700 We invite you to begin your story with ProHealth Medical Group. With 15 clinic and urgent care locations throughout Waukesha County, you can be an integral part of improving the health of our community. Opportunities within ProHealth Medical Group range from family and internal medicine to specialty practices like allergy, cardiology, dermatology, OB/GYN, orthopedics, pediatrics, and podiatry. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! We Offer: * A culture that's warm, welcoming, and vibrant. * A team-oriented work environment where opinions are respected and teamwork is valued. * Leading-edge technology with opportunities to learn and grow. * Highly competitive wages, an outstanding benefits package and resources to help you further your education. Last year, our more than 5,000 employees and providers spoke up about their love for their jobs and the work that they do, leading Forbes to name ProHealth Care as a best-in-state employer in Wisconsin. We know that a welcoming culture is built every day, and we want you to be a part of it. After all, it's the way you should be treated. Watch this short video to get to know us better, imagine how you can help make a difference, and then #beginyourstory with ProHealth Care. What You Will Do: Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community. * Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals. * Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR * Clean exam rooms after each patient visit and maintain sufficient stock of supplies. * Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers. * Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision. * Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment. * Float to other departments or clinic locations as assigned by PHMG Leadership. What you will Need: * High School Diploma or Equivalent * Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program * New graduates will be considered Please note this is not a seasonal position. About Us: ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #CA *CA #Li #LI-CJ Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Dietetic Assistant- WMH- 0.6 FTE Begin your story with ProHealth Care Food Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: The 0.6FTE position will be scheduled 48 hours every 2 weeks. Both AM and PM shift availability is requested. AM shift hours start at 6am and end by 2:30pm. Mid shift hours are 11:00am - 7:30pm. PM shift hours start at 2:00pm and end at 7:30pm. Every other weekend and a rotating holiday schedule are required. Opportunities to cross train in other areas. About Us: Within our open concept dining spaces, patrons can find amazing cuisine ranging from gourmet hand crafted salads, scratch made comfort-food recipes, and our own interpretation of ethnic and global cuisine. Grab-and-Go items offer excellent nourishment for those on the move, and our weekly specials and promotional events provide the necessary Spice-of-Life variety. Our High-End Catering Team can compete with any 5-star establishment and easily erases the stigma attached to "Hospital Food". We are also proud to support our local vendors by brewing and serving Door County Coffee in addition to sourcing the freshest ingredients available. No need to continue your search; culinary excellence awaits! What You Will Do: The Dietetic Assistant performs a variety of operational and clerical tasks to assure optimal nutritional care to patients, and acts as a communication link between hospital patients, nursing units and the Food and Nutrition Services Department. Responsibilities: * Works with EMR (electronic medical record) and hospital room service system to get the most recent diet information on each patient. * Monitors EMR to make sure all food allergy information has entered the hospital room service system. * Processes new diets and chages as required in a timely manner * Promptly answers/responds to phone calls/voice mail in order to accurately assist the caller * Guides patients on menu selection with regards to dietary restrictions * Able to track patient's carbohydrate counts and sodium levels based on prescribed dietary restrictions * Ensures accuracy of room trays by checking/read back selections to patients * Updates pertienent menu and noursihment orders with care and accuracy * Is able to answer general questions on approved diets * Notifies the Clinical Dietitian of patients who have diet questions and/or who are not following prescribed diet. * Clarifies diet orders using the dietitian or nursing staff if not clearly understood. * Able to utilize Microsoft Excel software * Able to perform data entry tasks as assigned * Able to complete basic food preparatory tasks as assigned Requirements: * High School Diploma/GED preferred * 2-4 years of relevant work experience * Must be proficient in Microsoft Windows and Office Suite About Us: Learn more at ProHealthCare.org/Careers ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This Position Will Offer You: * Engaging and community focused culture * Competitive Salaries * Opportunity for professional career growth * Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Primary.Health is the engine behind your COVID-19 testing and vaccination programs. Our web-based platform provides government agencies, schools, healthcare facilities, and community based organizations the ability to quickly register participants, schedule appointments, arrange for easy onsite check-in and check-out, and exchange data between labs and state databases, easing the reporting process. JOB TITLE: CX QA Specialist REPORTING TO: Technical Program Manager JOB TYPE: Full-time LOCATION: Remote JOB SCOPE: At Primary, we believe in tackling hard problems together as a team, with strong values around collaboration, accountability, and transparency while assisting participants in getting tested and vaccinated. CX QA Specialist is responsible for assessing the performance quality of CX Support Specialists and ensuring a full understanding and implementation of company processes. The QA Specialist reports to the CX Lead, Quality Assurance. They'll monitor everything pertaining to quality with CX calls and emails in the Support Specialists files and provide their feedback which will roll up to the Team Leads and CX Management. They'll monitor inbound and outbound calls and emails to ensure accuracy and compliance guidelines are followed. They'll work closely with the CX Lead, Quality Assurance, Team Leads and management to ensure professionalism, competence, and capability. The ideal candidate pays close attention to detail, is organized and has strong written and verbal communication skills. A proficiency with using Google Workspace apps (G Suite) and Chrome browser is ideal. The ideal candidate is detailed-oriented and organized. Is able to openly communicate with the CX team and Management. MAJOR JOB DUTIES: Monitor inbound and outbound inquiries (phone and email) to ensure accuracy and quality and is in accordance with company policies and procedures. Ensure full participation and engagement in all company-related events and commitments. Provide constructive feedback via QA form to CX leads so they can relay to CX Customer Support Specialists to further improve their skills, understanding, and knowledge. Stays up to date with changes and new client processes and guidelines. Act as a liaison between Team Leads and CX Support Team. Contribute to team culture in a positive manner and foster a healthy and comfortable work environment. Informs CX Lead, Quality Assurance and Management when an agent is on their final warning and assists with next steps such which can lead up to termination. QUALIFICATIONS: Pays attention to detail and is able to assist with processes, and documentation. Sets a good example to CX agents and Team Leads. Able to monitor according to QA guidelines and provide detailed notes and feedback on all CX Support Specialists. Excellent written and typing skills. Proficient with Google suite. Tech savvy with knowledge of telephone equipment and relevant computer programs such as Zendesk, Kustomer, Ujet and/ or other call center and ticketing software. Primary embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We Are Hiring: Medical Technologist, MLS or MLT - Oconomowoc Memorial - 0.5 FTE, 1st Shift Begin your story with ProHealth Care Laboratory Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Eligible for a $5,000 sign on bonus! The Oconomowoc Hospital Laboratory has an open 0.5 MLS/MLS generalist position. Routine weekday hours have rotating start time at 0530, 0630 or 0700 with every 4th weekend from 0700-1500 This position will cover two holidays per year on 2nd shift. Training, approximately 12 weeks, will be scheduled on 1st shift and will be completed before joining operational coverage. About Us: ProHealth Care offers a system-wide laboratory operation with core hospital labs at Waukesha Memorial and Oconomowoc Memorial as well as two clinic-based laboratory sites in Waukesha County. The laboratory performs over 8 million tests annually. Our Lab services operate state of the art facilities and include clinical testing in the areas of Histology, Cytology, Hematology, Coagulation, Clinical Chemistry, Urinalysis, Immunoassay, Microbiology, Transfusion service, EIA, and Molecular Biology. ProHealth Care offers a vibrant outreach program, providing laboratory testing to numerous specialty hospitals, physician offices, nursing home, and assisted living facilities. Our Pathologists and PhDs work closely with lab employees to monitor quality, as well as identify, access, and implement new technology. The Laboratory has certification and accreditation through the College of American Pathologists (CAP), American Association of Blood Banks (AABB) and Clinical Laboratory Improvement Act (CLIA). Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events What You Will Do: Medical Technologists, or Medical Laboratory Scientists, perform moderate to high complexity testing within the Clinical Laboratory. Prepares samples for examination, using automated equipment and specialized instrumentation. Performs numerous complicated tests simultaneously; accurately evaluates correlates and interprets test results. Requirements: Bachelors degree in Medical Laboratory Technology or Clinical Lab Science or Associate's in Medical Lab Technology Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), or Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC) needs to be obtained within 6 months, or Medical Technologist (MT) certification issued by the American Medical Technologists (AMT) needs to be obtained within 6 months Under approved circumstances, an extension may be granted for an additional 6 months. About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Description Advanced Care is looking for a Caregiver/Primary Care Worker (PCW) to join our team. The Caregiver/PCW is responsible for the physical care and emotional support of our clients who may no longer be able to take care of themselves due to illness, injury, surgery, or disability. The ideal candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the clients at all times. Responsibilities: Home assistance - Provide light housekeeping, run errands or provide transportation if needed. Accompany clients to appointments and assist with medications. Prepare meals, purchase food and provide personal assistance with general living needs. Companionship - Provide companionship and conversation by stimulating, encouraging and assisting an individual. Personal Care - Personal Care services go beyond home assistance and companionship. These services could include, transferring, personal hygiene assistance, etc. Requirements: Must be able to complete a Criminal Background report. Ability to lift up to 25 pounds at a time Ability to reach, bend, kneel and stand for (sometimes) a long period of time About Advanced Care LLC: Advanced Care is a home health organization dedicated to providing outstanding care for you or your loved ones. We offer paid training, 1 on 1 coaching with a RN case manager, and a very receptive staff that is attentive to your concerns. In addition to employment opportunities under a case where we would assign you a client, we partner with several organizations across the state to provide the opportunity to care for a loved one. Powered by JazzHR D88k4Cwfc2

Job Title: Dental Patient Care Facilitator DPCF Non-Exempt Department: Dental Center Operations Category (330): Patient and Community Education Specialists 9L25) Category (RPHCA): Other Staff Union Exempt - No The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified A. Position Summary Under the close supervision of the Health Center Manager in close partnership with the Dental Clinical Supervisor. Assists patients with a variety of needs, knowledge of dental insurance, benefits, allowable/deductibles, treatment plan consultation regarding the need for the treatment, the value of the treatment and the urgency, if one applies. Must possess the ability to explain in layman's terms all the above. This role requires the ability to track, follow-up, work closely with the Dentists, and the Dental Billing Dept. this must all be done in a manner that is supportive and sensitive the patient. Scheduling, tracking and follow up on all referrals outgoing to dental specialist and the management of FCCH referrals incoming and outgoing. Scheduling of treatment, confirming appointments, post visit follow-up calls/communication for multiple provider schedules. Provides detailed information to patients regarding other services offered by FCCH and assist in navigation those services. Current dental assistant license not required. B. Essential Duties and Responsibilities Dental Patient Care Facilitator * Coordination of Insurance benefits, eligibility, frequency limitations, procedure coverage, deductible, allowable, wait periods, copays and pt. financial responsibility for each treatment. The ability to understand this and articulate it to the pt. in a way the patient understands this. Communication with our DCB Dept. will be an important part of this duty. * Coordination, tracking and all follow up of outgoing Medical and BH referrals. * Management and scheduling of all incoming referrals from Medical to Dental. * Coordination, tracking and follow up of all referrals to dental specialist, including scheduling the appointments. * Track biopsy lab orders and assure patient notification of results. Facilitate any needed referrals. * Auditing charts to assure sealants are properly treatment planned, scheduled, and completed. * Support effective tracking of quality measures. * Appointment confirmation calls and procedure post-op calls. * Treatment plan consultation and explanation, in detail either in person or over the phone. * Community outreach and health fairs. * Maintain social media presence for the dental site. * Works ASAP list daily to fill holes from last minute cancelations of the current and next day schedules for multiple providers. * Tele-heath patient contact to support provider recommended behavior changes. * Develop patient education materials. * Support patient access to community resources impacting social determinants of health. * Other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE * High School graduate or GED certificate. * 2 years of experience working as a Dental Assistant. * Bi-lingual English/Spanish is strongly preferred. D. LICENSES/CERTIFICATIONS * CDHC license preferred. E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED * Knowledge of patient dental Insurance * Knowledge of dental procedure and cost. * Demonstrates knowledge of applicable FCCH patient-related forms and programs. * Ability to interact and communicate with people over the telephone. * Ability to communicate, educate, and motivate patients towards behavior change. * Knowledge of planning and scheduling processes. * Knowledge of pre-certification requirements, procedures and documentation of third-party medical insurance payors or other patient healthcare funding programs. * Ability to analyze and solve problems. * Skill in the use of personal computers and related software applications. * Appropriate knowledge and familiarity with various compliance programs and elements. Cooperates fully and complies with applicable laws and regulations. * Ability to maintain quality, safety, and/or infection control standards. * Basic knowledge of general office procedures to include filing, copying, and faxing. * Ability to use a multi-line telephone to schedule appointments. * Ability to use a computer to enter patient data and retrieve information to generate reports and payment receipts. * Ability to work on multiple tasks within established deadlines. * Ability to work under the direction of a supervisor and follow instructions for work completion. * Ability to take the initiative to resolve patient concerns and problems. * Able to work well with diverse groups of people. F. Age of Patients Served * All ages. G. Physical Characteristics/Working Conditions A person in this position has enough time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to communicate clearly and accurately for work and safety compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Potential remote work. Position requires travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.

Triage RN Hybrid Remote Pool/As Needed - Behavioral Medicine - Days Could be a combination of in clinic and/or remote work but primarily in clinic at this time. No weekends or holidays! Pool or as needed to cover any of the 3 full time RN's PTO, sick calls, ect. We invite you to begin your story with ProHealth Medical Group. With 15 clinic and urgent care locations throughout Waukesha County, you can be an integral part of improving the health of our community. Opportunities within ProHealth Medical Group range from family and internal medicine to specialty practices like allergy, cardiology, dermatology, OB/GYN, orthopedics, pediatrics, and podiatry. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! We Offer: * A culture that's warm, welcoming, and vibrant. * A team-oriented work environment where opinions are respected and teamwork is valued. * Leading-edge technology with opportunities to learn and grow. * Highly competitive wages, an outstanding benefits package and resources to help you further your education. Last year, our more than 5,000 employees and providers spoke up about their love for their jobs and the work that they do, leading Forbes to name ProHealth Care as a best-in-state employer in Wisconsin. We know that a welcoming culture is built every day, and we want you to be a part of it. After all, it's the way you should be treated. Watch this short video to get to know us better, imagine how you can help make a difference, and then #beginyourstory with ProHealth Care Job Summary The telephone triage nurse serves as a clinical contact for patients and consumers of healthcare with medical questions or seeking medical advice via telephone or other communication methods. As a critical member of the high performing Patient Access team, the telephone triage nurse provides clinical assessment to facilitate next steps in the patient's care. They are vital to improving patient care outcomes using a variety of methods including telephone triage, appointment scheduling, referrals for clinical symptoms to care team setting, and population health outreach responsibilities. The nurse accepts incoming patient calls and assists each patient appropriately, based on their individual care needs. This role continuously provides world class customer service in a high volume call setting. Responsibilities Population Health Management: Supports system initiatives for population health management and the care delivery of specific patient populations through telephone triage, chart review and outreach to patients in need of care. Provides clinical assessment and review of documentation for outreach to existing or ProHealth attributed patients to schedule care that is deemed clinically appropriate. Telephone Triage Management: Offers call center RN triage or Assessment & Referral Triage when patient communicates symptoms, using evidence-based protocols for Nurse Triage. Handles emergent calls based on information provided by caller and department protocol. Responsible for facilitating professional verbal and written communication. Has the ability to make patient care decisions based on the urgency of the patient needs using safe and effective telephone advice, care management and directions for the appropriate level of care required. Is able to direct patient to most appropriate level of care facility.(i.e. office visit vs. urgent care vs. emergency room). Responsible for a high level of proficiency in handling critical calls ensuring a positive care outcome and patient experience. Appointment Scheduling: Based on triage disposition, accurately schedules provider, nurse, lab, resource, service line, and education/ support groups using schedule templates as needed. Matches patient needs to available appointments, while following department, service line and provider specific protocols, schedule templates and patient preferences. Makes decisions about joint visits based on patient risk and triage disposition. Provides support to patients by answering clinical questions and resolving urgent and non-urgent clinical questions while scheduling appointments. Assists with analyzing customer problems in order to ensure the best outcomes and the highest patient satisfaction. Provides follow-up with customers as necessary in order to provide closure and an outstanding customer experience. General Responsibilities: Serves as the first point of contact for patients calling with medical questions or seeking medical advice and ensures their calls are being answered in a friendly, personal, professional and timely manner. Provides patients and consumers with evidence-based information about any questions or concerns they might have in regards to their health care experience. Accurately connects patients to other services as needed/anticipated (social services, financial/billing services, clinical services, etc.). Provides concise documentation in the electronic medical record (EMR) and any other communication methods and routes to appropriate care team members. Possesses and demonstrates sound clinical, organizational and communication skills. A subject matter expert that utilizes critical thinking and decision making skills to recognize and align patient reported symptoms with established protocols and assign acuity levels to ensure a high quality, safe and timely disposition of each patient interaction. Evaluates the patient or patient designee's understanding of instructions using teach-back methodology and conveys related information to the appropriate care teams via EMR documentation, telephone or other modern means of communication. Demonstrates ability to effectively use all systems including but not limited to the EMR (Electronic Medical Record), Transportation Services, Microsoft Outlook, organization's intranet (iNet), Virtual and Telephonic Interpretive Services, Credit Card Banking system. What You Will Do: The telephone triage nurse serves as a clinical contact for patients and consumers of healthcare with medical questions or seeking medical advice via telephone or other communication methods. As a critical member of the high performing Patient Access team, the telephone triage nurse provides clinical assessment to facilitate next steps in the patient's care. They are vital to improving patient care outcomes using a variety of methods including telephone triage, appointment scheduling, referrals for clinical symptoms to care team setting, and population health outreach responsibilities. The nurse accepts incoming patient calls and assists each patient appropriately, based on their individual care needs. This role continuously provides world class customer service in a high volume call setting. Applicants should be excited about working in a newly developed position, thrive in a changing environment and be flexible. What you will need: * Associate's Degree in Nursing required. Bachelor's Degree in Nursing preferred. * Current State of WI RN Licensure. * At least 1 year of nursing experience in a primary care clinic environment required OR at least 3 years of nursing experience in hospital, home care, or community required. * At least 1 year of telephone triage experience preferred. * Demonstrated computer and keyboarding skills. * Experience working in an EMR (electronic medical record), preferably EPIC. * Demonstrated exceptional customer service skills. ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect - the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #CA *CA #LI-CJ #LI Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Radiology Clerk 0.5 FTE - 20 hours weekly - days Begin your story at ProHealth Care in Imaging Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Scheduled four days a week 0645am-12pm. Week 1: Monday, Wednesday, Thursday and Friday - off Tuesday Week 2: Monday, Tuesday, Thursday and Friday - off Wednesday No Holidays Will be a part of a weekend rotation consisting of 2-3 Saturdays a year. About Us: ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. Medical Imaging services are provided at multiple locations including Waukesha Memorial, Oconomowoc Memorial, ProHealth Mukwonago, two cancer centers and many of our ProHealth Care Medical Group Clinic locations. Services include General X-Ray, CT and MRI scanning, Mammography, Nuclear Medicine, PET/CT and Ultrasound in both inpatient and outpatient settings. ProHealth Care partners with some of the most highly trained and skilled radiologists in the country, many of whom focus on advanced subspecialties ensuring the highest quality imaging services for our patients. The imaging leadership is committed to offering the highest level of technology as well as being at the forefront of medical imaging advancement. One of our greatest assets is our caring and compassionate technologists and support staff who ensure we meet the highest quality care standards every day. What You Will Do: Responsible for performing senior-level clerical and administrative duties within the Radiology department setting, including and greeting patients, customers, and families, scheduling radiology exams, check-in, exam arrival, payment collection, and distribution of oral prep. Provides clerical support for radiologists, administrative and technical staff, including sorting mail, filing, answering phones, and restocking supplies. Requirements: * High School Diploma or equivalent * Basic Life Support Certification (BLS) * Experience in ambulatory healthcare setting preferred About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.