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Pro-shop assistant skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical pro-shop assistant skills. We ranked the top skills for pro-shop assistants based on the percentage of resumes they appeared on. For example, 19.6% of pro-shop assistant resumes contained customer service as a skill. Continue reading to find out what skills a pro-shop assistant needs to be successful in the workplace.

15 pro-shop assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how pro-shop assistants use customer service:

Leveraged active listening skills to understand customer needs, securing repeat business by providing excellent customer service.
Provided excellent customer service for members including arranging tee times, coordinating merchandise/retail, and organized tournaments.

2. Golf Carts

Here's how pro-shop assistants use golf carts:

Maintained/repaired golf carts and lawn maintenance equipment.
Maintained cleanliness of golf related areas and the golf carts after each use, and ensured to document damages and/or deficiencies.

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how pro-shop assistants use pos:

Cashier: Handled all POS transactions relating to golf retail, driving range, rentals, and green fees.
Operated a PC using the POS system to log in tee times and sell merchandise.

4. Private Lessons

Private lessons provide knowledge, learning, or practice to an individual on a one on one basis.

Here's how pro-shop assistants use private lessons:

Coached players of all ages and playing levels in private lessons and tracked areas for improvement.
Directed a staff of 16 people while teaching golf skills and giving private lessons.

5. PGA

Here's how pro-shop assistants use pga:

Mentored by PGA Master Professional-Junior Clinics-Tournament set up/Break down-Inventory-Bank Deposits-Managed outside staff of 10-End of Day Sales reports
Assisted PGA general manager in daily operations of golf course in coordination of events, outings, and leagues.

6. Tournament Operations

Here's how pro-shop assistants use tournament operations:

Contributed to the success of tournament operations by ensuring areas of responsibility ran smoothly.
Demonstrated knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.

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7. Golf Courses

Golf courses are grounds that facilitate golfing matches for competition and recreation.

Here's how pro-shop assistants use golf courses:

Handled golf club repairs for all 3 of the City of Arlington Golf Courses.
Supervised daily operations of two championship golf courses and golf academy.

8. Group Clinics

Here's how pro-shop assistants use group clinics:

Provide individual lessons and group clinics for members and guests and juniors.
Provided individual lessons and group clinics for members Oversaw maintenance of the tennis courts Organized and participated in special events

9. Sales Transactions

Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.

Here's how pro-shop assistants use sales transactions:

Provide customer assistance to individuals interested in pro-shop products, including ordering equipment and completing sales transactions.
Assisted all golf shop customers conducting sales transaction's in professional and courteous manner 20 hours per week.

10. Cart Barn

Here's how pro-shop assistants use cart barn:

Stage and clean carts, clean staging area, cart barn, and surrounding areas.
Maintained the cart barn and its respective amenities as well as preparing for membership tournaments.

11. Range Balls

Here's how pro-shop assistants use range balls:

Maintained driving range by picking up range balls and cleaning them before their next use.
Check members in and sell public tee times and provide customers with range balls.

12. Beverage Cart

Here's how pro-shop assistants use beverage cart:

Interviewed, hired and oriented pro-shop assistants, range assistants, starters and beverage cart attendants.
Run the beverage cart when needed.

13. Golf Balls

Here's how pro-shop assistants use golf balls:

Improved the driving range by clearing golf balls, washing golf balls and picking up empty baskets around congested areas.
Carried clubs, gave wind advice for golfers, & pinpointed golf balls after their shots.

14. Golf Clubs

Here's how pro-shop assistants use golf clubs:

Open and closing of pro shop, doing minor repairs on golf clubs, stocking and keeping shop nice and neat.
Enforced all rules and regulations governing the use of golf clubs, and use of the golf facilities.

15. Pro Shop Sales

Here's how pro-shop assistants use pro shop sales:

Assisted in pro shop sales, along with answering phone calls and daily customer service help.
Monitored Pro Shop sales and clubhouse duties while completing bachelor's degree at William and Mary.

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List of pro-shop assistant skills to add to your resume

The most important skills for a pro-shop assistant resume and required skills for a pro-shop assistant to have include:

Customer Service
Golf Carts
POS
Private Lessons
PGA
Tournament Operations
Golf Courses
Group Clinics
Sales Transactions
Cart Barn
Range Balls
Beverage Cart
Golf Balls
Golf Clubs
Pro Shop Sales
Front Desk

Inventory Control
Pro Shop Merchandise
Tournament Play
Quality Customer Service
Ghin
Event Planning
Bank Deposits
Tennis Courts
Credit Card Transactions
Group Lessons
Bag Room
Member Events
Computer System
Exceptional Guest
Head Pro
PowerPoint

Member Relations
Jonas
Sales Reports
Customer Relations
Tennis Program
Cart Maintenance
Inventory Management
Private Club
Member Service
IBS
Merchandise Displays
Tennis Lessons
Individual Lessons
Practice Facilities
TEE Sheet Management
Club Repair

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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