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Top 50 Pro-Shop Assistant Skills

Below we've compiled a list of the most important skills for a Pro-Shop Assistant. We ranked the top skills based on the percentage of Pro-Shop Assistant resumes they appeared on. For example, 17.5% of Pro-Shop Assistant resumes contained Pro Shop Assistant as a skill. Let's find out what skills a Pro-Shop Assistant actually needs in order to be successful in the workplace.

These are the most important skills for a Pro-Shop Assistant:

1. Pro Shop Assistant

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high Demand
Here's how Pro Shop Assistant is used in Pro-Shop Assistant jobs:
  • Golf course maintenance, experienced in industrial equipment operations and repairs, operated cash register, pro shop assistant and sales
  • Hired as Reservation Specialist, Promoted to Pro Shop Assistant
  • Worked as a cart attendant and pro shop assistant.
  • Received promotion to Pro Shop Assistant Summer 2013.
  • Work as a Pro Shop assistant making sure all of the needs of the club members are met.
  • served as pro shop assistant and golf ranger and starter.
  • EXPERIENCE Buckle, Independence, Missouri Software SPSS Pro Shop Assistant (2008 - 2009)
  • Envision, enliven and enlighten" Golf Pro Shop Assistant.

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4 Pro Shop Assistant Jobs

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2. Customer Service

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high Demand
Here's how Customer Service is used in Pro-Shop Assistant jobs:
  • Leveraged active listening skills to understand customer needs, securing repeat business by providing excellent customer service.
  • Resolve any customer issues that arise while delivering excellent customer service.
  • Provided professional customer service and sales assistance to members with Pro Shop purchases and addressed member concerns on the golf course.
  • Adhered to company's policy by going above and beyond expectations of guests to ensure excellent customer service.
  • Assisted and informed outside service of customer service needs and concerns, resolved customer complaints and concerns.
  • Provide excellent customer service while greeting and assisting members with clubs, bags, carts, etc.
  • Provide excellent customer service for our select members, as well as anyone from the public.
  • Managed, trained, and evaluated staff to increase sales and provide excellent customer service.
  • Provide customer service by answering the phone for questions or tee time reservations.
  • Provided exceptional customer service to members, guests, and golf professionals.
  • Placed special orders, provided customer service, and answered various inquiries.
  • Provided exceptional customer service and supervised other members of the staff.
  • Trained new employees and provided general maintenance and customer service needs.
  • Assisted in pro shop merchandising, customer service, and inventory
  • Played key role in personable customer service and sales.
  • Provide exceptional customer service on a daily basis.
  • Maintained customer service standard by assisting customers with reservations and sales Performed weekly stock and merchandise inventory checks to assist with sales
  • Offered unparalleled customer service to members including clothing, equipment, accessories and special orders Managed lesson schedules for golf professional staff
  • Provided customer service and managed the golf showroom Managed the phone system Organized golf tournaments and outings
  • Provide excellent customer service over the phone Manage inventory Assist with course scheduling

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2 Customer Service Jobs

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3. TEE Times

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high Demand
Here's how TEE Times is used in Pro-Shop Assistant jobs:
  • Golf Course Operations: Managed day to day time slots for tee times, and course tournaments.
  • Answered the phone in the pro shop and assisted golfers with setting up tee times.
  • Operated computer programs designed to record and place various tee times and golfing events.
  • Scheduled tee times, operate cash register, daily audits, and reports.
  • Managed employee shifts and operations including setting tee times and pace of play.
  • Schedule and conduct golf tournaments and track tee times and course play.
  • Maintained the first tee and tee times to regulate pace of play.
  • Schedule client and guest reservations and tee times.
  • Handle check-in and organize schedules and tee times.
  • Handled a busy phone and scheduled tee times.
  • Worked in the Pro Shop helping book tee times.
  • Set up tee times, Maintain Golf carts.
  • Greeted customers and managed daily tee times Assisted in coordinating tournaments and fundraisers
  • Greet members and guests Scheduling tee times, merchandise sales and organizing the pro shop
  • Handled golf fee and merchandise transactions Managed database for tournament events, tee times, and sales Administered employee schedules
  • Arranged guests' and members' tee times Assist with retail purchases Responsible for cash register duties
  • Assist club members with tee times and purchases Help coordinate and run events Effectively manage inventory
  • Interact with customers in a friendly environment Fix things with the computers Organize Tee times
  • Job dutys included scheduling tee times, assisting customers with service (i.e.
  • Golf Shop Staff o Booked tee times * Using P.O.S.

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6 TEE Times Jobs

No jobs at selected location

4. Private Lessons

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high Demand
Here's how Private Lessons is used in Pro-Shop Assistant jobs:
  • Coached players of all ages and playing levels in private lessons and tracked areas for improvement.
  • Directed a staff of 16 people while teaching golf skills and giving private lessons.
  • Conducted private lessons and was responsible for customer service for 600 clients.
  • Golf instruction group clinics, private lessons and Junior Golf Camps.
  • Assist and direct various tennis clinics, camps and private lessons.
  • Instructed over 100 private lessons and 8 camps and clinics.
  • Build good sales record with clinics to establish private lessons.
  • Instructed group and private lessons for juniors and adults.
  • Teach over 150 private lessons and clinics annually.
  • Scheduled private lessons for all tennis pros.
  • Led private lessons and group clinics.
  • Group and private lessons for ages 4 - 75
  • Led and organized the senior golf league Conducted private lessons and maintained costumer relationships with clients.
  • Managed Member Accounts Scheduled and taught private lessons for adults and children
  • Supervised staff and students Lead practices Taught private lessons Built client relationships Strung racquets

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11 Private Lessons Jobs

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5. Tournament Operations

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high Demand
Here's how Tournament Operations is used in Pro-Shop Assistant jobs:
  • Contributed to the success of tournament operations by ensuring areas of responsibility ran smoothly.
  • Demonstrated knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
  • Aided in training new employees in all aspects of the golf course and tournament operations.
  • Set up score boards, helped run tournament operations, inventory and pro shop assistance.
  • Assist with tournament operations and routinely open and close golf shop and facility.
  • Assist with tournament operations from the golf course operations point-of-view
  • Assisted with Tournament Operations course set-up and tear down.
  • Assisted with all tournament operations.
  • Supervised up to twenty-five outside staff as a golf shop manager Collaborated with other professionals to plan tournament operations and staffing procedures
  • Job encompassed being a cashier, selling merchandise, running tournament operations and selling alcohol with a Class 13 Permit.
  • Assist in Tournament Operations and Demo Days Junior League Golf Coordinator / Leader
  • Assisted with golf tournament operations Ran daily operation of the golf shop
  • Assisted in tournament operations facilitated instruction Player assistant with rules applications
  • Golf day operations Setup and closing Tournament operations
  • Worked both inside and outside operations Assisted in tournament operations Assisted members and guest with daily services
  • Key Holder Initiated Register Counts and Cash Safe Management Assisted Customers with Requests and Returns Assisted with all Tournament Operations
  • Provided hospitality services to members of the private clubs Responsible for cart fleet Storage of members golf clubs Tournament operations

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2 Tournament Operations Jobs

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6. Group Clinics

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Here's how Group Clinics is used in Pro-Shop Assistant jobs:
  • Provide individual lessons and group clinics for members and guests and juniors.
  • Lead youth group clinics Market clinics and events to club members Instructed NJTL competitive team

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7. Daily Operations

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Here's how Daily Operations is used in Pro-Shop Assistant jobs:
  • Leveraged visionary leadership to manage daily operations procedures and led staff in providing excellent service to members upon arrival and departure.
  • Develop and implement procedure and process improvements designed to streamline daily operations and improve customer service.
  • Direct daily operations of a high volume pro shop during peak season to ensure accuracy and high quality customer experience.
  • Assisted PGA general manager in daily operations of golf course in coordination of events, outings, and leagues.
  • Assist in the pro shop success by supporting the head and assistant golf professionals with its daily operations.
  • Manage and oversee daily operations of the club in conjunction with the club and members' overall mission.
  • Prepared for golf events and help coordinate the activities of golf service staff for daily operations.
  • Handled the setup, service, and daily operations of a golf club pro-shop.
  • Supervised all golf related activities, managed staff, and oversaw daily operations.
  • Supervised daily operations of two championship golf courses and golf academy.
  • Assisted manager with the daily operations of a semi-private golf facility.
  • Managed daily operations as well as opening and closing facilities.
  • Involved in the daily operations of the Pro Shop.
  • Assisted with all daily operations of golf pro shop.
  • Design all print materials used for daily operations.
  • Oversee staff employees in their daily operations.
  • Prepared golf shop for daily operations.
  • Managed daily operations including scheduling systems, pro shop, driving range and practice facilities while guiding outside staff.
  • Assisted in daily operations of pro shop and tournaments * Gave golf lessons
  • Help answer customer questions about different clubs Help with daily operations Set up range for clinics and seminars

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8. Phone Calls

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Here's how Phone Calls is used in Pro-Shop Assistant jobs:
  • Handle 10-20 telephone calls for reservation times a day and managed course start times to keep the course on track.
  • Provide all levels of customer service, answer phone calls, handle scheduling and provide general office support.
  • Keep track of the pace of play while maintaining the pro shop and answering phone calls.
  • Answered inbound phone calls to book tee times and handled all other inquiries respectfully and completely.
  • Greet customers, ring up transactions, and answer phone calls to set up tee times.
  • Washed carts, answered phone calls, assisted golfers with questions and other needs.
  • Make reservations for the future guests, answer phone calls and emails.
  • Scheduled tee times through numerous phone calls and face-to-face interactions each day.
  • Answered phone calls pertaining to tournament questions and league night concerns.
  • Receive incoming telephone calls to provide information and book tee times.
  • Answered phone calls and greeting customers, etc.
  • Answered phone calls and scheduled tee times.
  • Answer all phone calls and assist members.
  • Handle all phone calls, set up tee times for golfers, open and close golf pro shop
  • Answer phone calls, set tee times and tournaments.
  • Worked in the pro shop, sold merchandise, answered phone calls, strung racquets, booked courts and lessons.
  • Assist preparation for in house tournaments * Answer and direct phone calls to appropriate staff if unable to assist.
  • Answered inbound phone calls and efficiently handled all inquiries and requests in a fast-paced, point-of-sale work environment.
  • Answered phone calls and arranged tee times Assisted golfers with start times Made coffee and food for customers
  • Answered and transferred phone calls of members Programmed member tee times, and party lists Member/Guest Services Handled schedules Some communication coordinating

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9. TEE Sheet Management

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high Demand
Here's how TEE Sheet Management is used in Pro-Shop Assistant jobs:
  • Maximize Revenue through effective tee sheet management, while meeting customers' needs and promoting merchandise sales.
  • Full pro-shop duties including tee sheet management, Point of Sale, inventory and order placement.
  • Maintained a great customer service experience for guests through tee sheet management and pace of play.
  • Tee sheet management Assisted customers with pro shop needs Cleaned and staged golf carts

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10. POS

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Here's how POS is used in Pro-Shop Assistant jobs:
  • Exuded a positive attitude to create desirable environment
  • Assist golfers with their golf game, offer advice when needed, as well as to help maintain golfer's composure.
  • Opened and closed the Pro-shop correctly by performing money deposits at night and checking the cash register in the morning.
  • Familiarized members names from faces and interacted with them in order to make their time as pleasant as possible.
  • Provide high levels of customer service to membership and their guests in order to create positive experiences for both.
  • Composed and communicated information about tournaments and events to members, customers, and local media outlets.
  • Managed bank deposits and inventory levels in retail store, as well as sales to individual accounts.
  • Handled transactions for greens fees as well as merchandise in the pro shop using POS system.
  • Supervised younger employees who were responsible for cleaning golf carts and disposing of trash/recyclables each night.
  • Organized and prepared special events/outings, while upholding golf etiquette in the best possible manner.
  • Provide top level customer service while making sure all members experience the best experience possible.
  • Operated a POS system to itemize and complete an average of number customer purchases.
  • Organized two golf tournaments each month and ensured participants had a positive experience.
  • Operated Point-of-Sale (POS), reservation, and phone systems.
  • Set tee times and complete all transactions on POS system.
  • Cross functional position encompassing all aspects of the golf operation at the preeminent 45 hole, Platinum Private Club and community.
  • Grey Rock Golf Club (temporary, awaiting full time InNet position)
  • Assisted with social media posts, member events and store displays.
  • Prepared heating and ice packs for patient's pre/post sessions.
  • Consulted with potential customers on golf equipment sales Responsible for bank deposits, opening and closing duties Re-landscaped areas of driving range

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3 POS Jobs

No jobs at selected location

11. Pro Shop Sales

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Here's how Pro Shop Sales is used in Pro-Shop Assistant jobs:
  • Monitored Pro Shop sales and clubhouse duties while completing bachelor's degree at William and Mary.
  • Assisted in pro shop sales, along with answering phone calls and daily customer service help.
  • Assisted golfers and players, pro shop sales, cleaned and regulated golf carts
  • Worked in Pro Shop Sales/ catalog orders, and organizing tournaments
  • Assisted head Professional with directing and managing golf course play Assisted with Pro Shop sales and retail tasks PHILANTHOPIC AND COMMUNITY SERVICE
  • Handled cash flow and operated cash register Worked with customers each day with Pro Shop sales.
  • Cart Attendant and Pro Shop Sales Assistant May, 2009 to
  • Handled member accounts and assisted in pro shop sales Driving Range Inventory Manager Helped run clinics for youth golfer

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1 Pro Shop Sales Jobs

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12. PGA

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high Demand
Here's how PGA is used in Pro-Shop Assistant jobs:
  • Acted on behalf of the General Manager and PGA Head Professional by administering existing policies and regulations.
  • Represented the UNLV PGA Management Association by playing in the Western Summit and Jones cup tournaments.
  • Organized the pro shop and assisted in product placement, buyer at the 2014 PGA Show.
  • Mentored by Director of Golf, Steve Cox, Master PGA Professional.
  • Maintained inventory of golf pro shop under direction of head PGA Professional.
  • Assisted with set up and operations of PGA tour golf tournament.
  • Assisted Head PGA Golf Professional with golf outings and events.
  • Managed Pro Shop and golf course in collaboration with PGA Professional
  • Lead instructor for PGA Tour Junior Academy and individual lessons.
  • Assisted PGA Tour professionals in reaching their yearly goals.
  • Reported directly to PGA Golf Professional Chris McGinnis.
  • Played in local PGA and Florida winter tournaments.
  • Opened facility with a televised LPGA tournament.
  • Assist head PGA professional in daily activities.
  • Worked hands on with ESPN's Par Three Shootout, As well as PGA officials
  • Assisted PGA general manager in handling of donations as well as sponsorships for events.
  • Golf Instructor: PGA Playing Ability Certification - Nike Junior Golf Camp Instructor
  • Provide excellent customer service Service and Maintain golf carts and client equipment Organized and help run PGA and USGA events
  • Nominated for the Carolinas PGA "Professional of the Year" award five times.
  • Key achievements: 9-year involvement with Senior PGA Tour Restructured maintenance program for equipment Certified Titleist golf club fitter

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21 PGA Jobs

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13. Special Events

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high Demand
Here's how Special Events is used in Pro-Shop Assistant jobs:
  • Coordinated and operated special events while providing excellent customer service
  • Collaborated with the golf professional staff on special events, involving promotion, registration, development and day of tasks.
  • Assisted in event planning, administration, guest relations and designing, promoting and overseeing golf tournaments and special events.
  • Acted as a golf assistant, gained knowledge through special events such as, PGA Championship Tour 2006.
  • Coordinated several special events including Demo Days, Sip n Shops, Ten Sales, etc.
  • Assisted with all aspects of tournament planning, including marketing for special events and tournaments.
  • Organized pro shop; prepared for daily golfers and special events; handled nightly closings
  • Confirm, staff and run tournaments or other special events at the golf club.
  • Help out with organization of special events and golf tournaments.
  • Promoted Club Tournaments and other special events/functions at the Club.
  • Assist in management of golf tournaments and special events.
  • Assisted in setting up for tournaments and special events.
  • Assisted with coordinating tournaments and special events.
  • Inform customers about the facility ( prices, sales promotions, special events, hours of operation, etc.).
  • Assist in execution of the annual golf tournament, several fundraising campaigns, raffles, and special events throughout the year.
  • Head coordinator for special events including: member and invitational tournaments, caddy assignments.
  • Provided individual lessons and group clinics for members Oversaw maintenance of the tennis courts Organized and participated in special events
  • coordinated or organized and scored tournaments and special events including golf leagues and clubs..
  • Golf shop ,merchandiser Visiual display,upgrade sales, special events, weddings, hostess to party's
  • Foster member & guest relations Ensure daily sales transactions accuracy Organize product placement Coordinate tournaments & special events

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14. Beverage Cart

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high Demand
Here's how Beverage Cart is used in Pro-Shop Assistant jobs:
  • Interviewed, hired and oriented pro-shop assistants, range assistants, starters and beverage cart attendants.
  • Run the beverage cart when needed.
  • Filled in on the beverage cart selling drinks and snacks when the regular worker called in.
  • Worked in the pro shop, assisted at several tourments, drove beverage cart, and caddy as needed.

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15. Inventory Control

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Here's how Inventory Control is used in Pro-Shop Assistant jobs:
  • Supervised 5 bag storage and cart operation personnel while managing accounts receivable/payable, inventory control, and merchandising.
  • Assist in inventory controls including merchandise ordering, maintaining and new product introduction.
  • Inventory Control* Responsible for Ordering Inventory.
  • Developed working knowledge of stock room operations to include PO management, inventory receipt procedures, and inventory controls.
  • Inventory Control, Tee Sheet maintenance, Tournament set up, Greet and Welcome members and Guests.
  • Maintained Inventory control of the Pro Shop, a small store with tennis equipment and clothes.
  • Assist with policies, procedures, and marketing, and inventory control and selection.
  • Manage daily tee sheet, coordinate bag drop, inventory control, exemplary customer service
  • Operate computerized and online Tee Sheet software, Handicap programs and Inventory Control.
  • Experienced in scheduling, inventory control, team building, and events.
  • Assisted with golf merchandising display, inventory control, and sales.
  • Implemented Jonas Software for Tee Time and Retail Inventory Control.
  • Assist with merchandising and inventory control.
  • maintained inventory control, and provided instructions for private/group golfers.
  • Inventory Control Handling employee and or managerial issues if they arise.
  • Involved in product sales and service Inventory control and maintenance Course monitoring and scheduling

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16. Bag Room

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Here's how Bag Room is used in Pro-Shop Assistant jobs:
  • Managed pro shop and bag room operations in demanding club/retail setting requiring excellent costumer service and communication skills
  • Promoted twice, from Bag Room Attendant to Outside Operations Captain and finally to Pro Shop Assistant.
  • Maintained the pro shop, bag room and golf range ensuring all patrons' needs were met.
  • Played an instrumental role in training new employees and oversaw bag room and range activities.
  • Executed golf operations for members and guests (bag room, caddying).
  • Worked as the Bag Room Attendant and Golf Shop Assistant throughout my employment.
  • Prepare golf carts for next member/player while opening and closing bag room.
  • Operated and managed outside golf operations and bag room staff.
  • Supervised contributions of golf shop and bag room staff.
  • Help create the schedule for bag room attendants.
  • Organize Tournaments * Manage Bag Room Attendants
  • Managed the bag room staff.
  • Managed first tee and play on course, bag room, cart fleet, and driving range.
  • Caddied in The Buick Open (2005) Promoted to Pro Shop/Bag Room (2006)
  • Train new employees in bag room.
  • Supervised Pro Shop and Bag Room staff High level of interaction and communication with DG&CC members
  • Maintain bag room & pro-shop for members and guests Set up tournaments & daily golf
  • Assisted caddy master with many tasks involving maintenance in the bag room
  • Managed Bag Room along with cart, range, and practice areas Leveraged my previous caddy experience into expanded responsibilities
  • Bag Room Employee/Caddy Perform opening procedure for the Bag Room & Cart Barn.

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17. Tournament Setup

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Here's how Tournament Setup is used in Pro-Shop Assistant jobs:
  • Assisted with tournament setup and execution for over 20 tournaments throughout the summer.
  • Assisted Golf Pro with tee times, cash register, and tournament setup.

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18. Cart Barn

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Here's how Cart Barn is used in Pro-Shop Assistant jobs:
  • Clean and maintain golf carts, rental clubs, cart barn, and patio area of the restaurant.
  • Stage and clean carts, clean staging area, cart barn, and surrounding areas.
  • Maintained the cart barn and its respective amenities as well as preparing for membership tournaments.
  • Wash and put away golf carts in cart barn in numerical order.
  • Managed the cart barn and assisted in outside service duties.
  • Maintain cleanliness and safety of golf shop and cart barn.
  • Managed and up kept the cart barn and golf carts.
  • Manage cart barn, handle all golf relations.
  • Managed the cart barn staff every shift.
  • Maintain golf carts and cart barn.
  • Golf bag and cart barn assistant.
  • Cart Barn * Cart Barn- Clean, charge and stage carts for customers.
  • Maintained the carts and the cart barn.
  • included: Daily pro shop and cart barn operations, supervising outside staff, tournament operations, and teaching.
  • Cleaned and organized golf range and cart barn for play Experience with the cash register.
  • Scheduled all cart barn, outside players assistance and golf shop staffs weekly schedule.
  • Cart Barn Check in customers using provided tee sheet.
  • Wash, dry, and park golf carts inside the cart barn Collect the balls from the driving range
  • Handle retail transactions Assist in setting up and coordinating tournaments with members and companies Manage bag staff employees and cart barn operations

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2 Cart Barn Jobs

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19. Club Repair

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Here's how Club Repair is used in Pro-Shop Assistant jobs:
  • Head club repair technician, which includes re-gripping, re-shafting, loft/lie adjustment, and the occasional maintenance on members clubs.
  • Greeted guests while delivering prompt service for scheduling tee-times, merchandise, and club repair.
  • Performed club repair on a daily basis to include extensive re-gripping of golf clubs.
  • Take tee times, assist golfers, clean carts, sell merchandise, club repairs
  • Handled golf club repairs for all 3 of the City of Arlington Golf Courses.
  • Performed any club repair and driving range maintenance.
  • Club Repair, Scheduling, Outings, Private Events
  • Initiated a successful club repair and fitting program.
  • Club repair and re-gripping as needed.
  • Provide club fittings and club repair.
  • Provided basic golf club repair.
  • Performed club repair and maintenance.
  • Perform club repair and re-gripping.
  • Club Repair, Scheduling, Jr.
  • Club repair and regripping service for the members including 220+ grips for the season as well as 50 club length adjustments.
  • Fort Smith, A RResponsible for teaching, working on club repair, handicapping records, bookkeeping, and tournament operations.
  • Managed driving range operations, setup, junior camps, tournament operations and minor club repair.
  • retail and merchandising, club repair, teaching and tournament coordinating software, scheduling
  • Club repair (re-grip, cut down golf clubs, adjust lie angles, and etc.)
  • Full time job as Golf Pro Responsible for organizing, setting up maintaining the golf range Responsible for golf club repairs.

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1 Club Repair Jobs

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20. Retail Merchandise Sales

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Here's how Retail Merchandise Sales is used in Pro-Shop Assistant jobs:
  • Operated Point of Sale software systems to collect golf fees and make retail merchandise sales.
  • Used a computerized cash register to collect golf fees and make retail merchandise sales.
  • Collected golf fees for open play, tournaments, and retail merchandise sales.
  • Register guests, collect golf fees and make retail merchandise sales.

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21. Pro Shop Merchandise

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Here's how Pro Shop Merchandise is used in Pro-Shop Assistant jobs:
  • Retail Sales of Pro Shop Merchandise, lessons, clinics and programs.
  • Assist patrons on the selection of equipment and related pro shop merchandise.
  • Received, stocked and inventoried pro shop merchandise.
  • Create and maintain pro shop merchandise displays.
  • Organize Tournaments Cart Manager Sell Pro Shop Merchandise
  • Organize and arrange golf pro shop merchandise and golf equipment.
  • Maintain the pro shop merchandise Give golf lessons

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22. Tennis Program

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Here's how Tennis Program is used in Pro-Shop Assistant jobs:
  • Assist the Director of Tennis with the running of the Pro-shop and the administration of the tennis program as needed.
  • Established strong relationships with club families in order to foster the growth of the tennis program in the coming years.
  • Assist in leading Junior Academy tennis program, and participate in the direction of men's 4.0-5.0 level clinics.
  • Have a working knowledge of the tennis program, events and service and assist members with their inquiries.
  • Worked with the head tennis professional to organize tennis programs developing curriculum and direction for lessons.
  • Organized and directed all practices of the men's and women's tennis programs.
  • Provide a tennis program for children incorporating group coaching and free play.
  • Sell and promote tennis programs, services and equipment.
  • Doubled "Quick Start Tennis Program" attendance compared to prior year.

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23. Cart Staff

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Here's how Cart Staff is used in Pro-Shop Assistant jobs:
  • Cart staff management oversight ensuring professional facility and amenities.
  • Direct link between director of golf and outside staff, noted as one of the managers of the cart staff.
  • Supervised and delegated duties to 20 cart staff members to efficiently and effectively run course operations.
  • Promoted to this position after establishing an excellent record of performance as a Cart Staff Attendant.
  • Started out as cart staff maintaining golf cart fleet and driving range ball collection.
  • Manage Tee Sheet* Handle customer transactions* Supervise Cart Staff* Review and restock Pro Shop inventory
  • Trained pro shop employees and scheduled cart staff and pro shop employees.
  • Managed up to seven pro-shop employees and cart staff.
  • Assist in supervision of shop staff and cart staff.
  • Hired, trained and supervised the golf cart staff.
  • Perform employee training for both pro-shop and cart staff.
  • Assisted with rangers and cart staff.
  • Managed outdoor cart staff and operations.
  • Trained new cart staff employees.
  • Oversee /manage pro shop, bar & grill and cart staff from 2PM till close 5 days a week.
  • Created event/outing reports for all scheduled outings Scheduled beverage cart staff per outing and tournament needs
  • Coordinated the running of the pro-shop Managed cart staff and a fleet of 80 golf carts
  • Cart staff supervision * Tournament preporation * Retail sales
  • Cash and Credit Card reconciliations, Check Processing, Accounts Receivables Merchandise Inventory Customer Service Sales, commission based Cart Staff Management

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24. Special Orders

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Here's how Special Orders is used in Pro-Shop Assistant jobs:
  • Managed inventory of club-owned pro-shop, including special orders.
  • Enabled secure and profitable sales of shop merchandise by assisting guests and members with purchases, special orders, and returns.
  • Assist and follow up with members and guests on special orders and all other retail needs.
  • Managed high end customer service needs from routine golf services to individual special orders.
  • Assisted in merchandising, inventory, placed special orders for members.
  • Opened and closed shop, generated special orders, processed customer transactions
  • Place special orders or call other stores to find desired items.
  • Place special orders for customers and tournaments, as needed.
  • Provide members with great merchandising options including special orders.
  • Managed inventory, billing and special orders.

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25. New Merchandise

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Here's how New Merchandise is used in Pro-Shop Assistant jobs:
  • Promoted new merchandise in connection with corporate sponsors and sales representatives.
  • Assisted Merchandiser with display of new merchandise (steam, ticket, fold, display).
  • Maintained merchandise levels; assisted with ordering new merchandise & labeling.
  • Set up displays with new merchandise.

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26. Head Pro

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Here's how Head Pro is used in Pro-Shop Assistant jobs:
  • Assisted Head Pro in managing staff, scheduling events, and provided support for major events the club hosted.
  • Coordinated with the Head Professional to help set up tournaments of various styles and sizes.
  • Worked part-time for three years in the hotel's golf shop assisting the Head Professional.
  • Assist the Head Professional in day to day operations of a Private Golf Facility.
  • Assisted Head Pro in the enhancement of member satisfaction and all corporate outing.
  • Assist General Manager and Head Professional in Pro Shop duties and tournament/event planning.
  • Assisted the head pro to sustain and develop the tennis program.
  • Head pro shop attendant for Grassy Hill Men's Association tournaments.
  • Oversee golf shop activities in the absence of the head professional.
  • Assist the Head Pro with all junior camps and private tournaments.
  • Assist head professional and assistants with tournament preparation and setup.
  • Assisted league play and tournament operations with Head Professional.
  • Served as the Assistant to the Head Pro.
  • Assisted the Head Pro with clinic's.
  • Assisted Head Pro with clinics, camps, a junior program and USTA teams -Court maintenance (har-tru)
  • Assisted Head Professional in the management of club operations Trained new employees on the duties of the job Membership
  • Communicate with the head pro,keep scores for tournaments, score tournaments and leagues as well.
  • Assisted the Head Professional and Assistant Professional in event planning and coordination 2013 Employee of the Year
  • Assisted the head professional with marketing presentations using power point and Prezi, presentation software.
  • Assist Head Pro with running tennis camps and; Conduct drills with junior players.

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27. Range Balls

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Here's how Range Balls is used in Pro-Shop Assistant jobs:
  • Collected range balls as well as servicing and parking golf carts *Assisted in the instruction of junior golf
  • Maintained driving range by picking up range balls and cleaning them before their next use.
  • Check members in and sell public tee times and provide customers with range balls.
  • Result: Increased rounds of golf and sales in range balls for juniors.
  • Cleaned carts and range balls for a clean and respectable reputation.
  • Wash the picked up range balls in the ball washing machine.
  • Sell merchandise, count money and pick up range balls.
  • Shag range balls on the driving range and surrounding areas.
  • Pick and fill range balls, clean and put up cart, set up and then put up range each day.
  • Booked tee times, cleaned golf carts, picked range balls, and answered the phone.
  • Clean and maintain golf carts Pick up driving range balls and maintain the driving facilities.
  • Pick up range balls from the driving range on a part time schedule.

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28. Front Desk

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Here's how Front Desk is used in Pro-Shop Assistant jobs:
  • Supervised front desk, customer service, answered phones, booked tee times, closed and opened golf course.
  • Administered Daily Reservations and events from the front Desk, provided customer service and retail support to customers.
  • Handled large amounts of money on a daily basis while working behind the front desk.
  • Worked front desk of the club, assisted members and aided in tennis lessons/clinics
  • Assisted at front desk in golf shop scheduling tee times and processing sales
  • Manage and control front desk and tee time schedules.
  • Operate the front desk and answer calls.
  • Managed front desk and customer transactions in golf shop * Gained professional experience in golf operations management
  • Golf Cart Care taker/Front Desk * Clean golf carts and give out to customers.
  • Work front desk and retail floor/answer phones Regular Range Maintenance Cleaning and Storing of Clubs
  • Reconciled daily reports for the pro-shop and concession area Cashier Public Relations Provided customer service for front desk

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29. Customer Relations

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Here's how Customer Relations is used in Pro-Shop Assistant jobs:
  • Promoted and organized in-house golf tournaments Assisted golf professionals with golf shop operations Maintained customer relations Created tournament programs and promotional materials
  • Developed positive customer relationships through friendly greetings and excellent service, increasing the likelihood of repeat business.
  • Organized and implemented customer relations program such as organizing and managing large golf outings.
  • Demonstrated customer relations skills as well as leadership and organization.
  • Participated and learned the significance of customer relationships and communications.
  • Provide customer service and develop customer relations.
  • Gained broad variety of skills in customer relations, office, financial, and inventory management.
  • Hired as Golf Shop Assistant to support all needs and aspects related to customer relations.
  • Experienced in problem solving, leadership, communications, sales and customer relations.
  • Established excellent customer relations and ensured the highest quality of service to golfers.
  • Build customer relationships with reliable and pleasant customer service.
  • Managed pro-shop sales, service and customer relations.
  • Golf Operations at country club, Customer Relations.
  • Golf shop sales, Customer relations.
  • Golf instructions for juniors Customer relations and shop appearance.

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30. Cart Maintenance

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Here's how Cart Maintenance is used in Pro-Shop Assistant jobs:
  • Worked as a cart valet, bag and golf club check assistant and course and cart maintenance.
  • Worked progressively for seven years starting with cart maintenance and advancing to pro shop attendant.
  • Performed operations activities including starter, ranger, cart maintenance, and-practice area maintenance.
  • Provide a range of customer service for club members including club and cart maintenance.
  • Golf cart maintenance, Golf shop maintenance, Greeter, Range picking.
  • Inventory and financial documentation as well as golf club and cart maintenance.
  • Performed general duties related to pro shop and cart maintenance
  • Perform periodic cart maintenance and minor special repairs.
  • Range and Cart Maintenance Provided customer service to patrons of the golf course.
  • Course maintenance assistant - Golf cart maintenance - 10-15 Hours a week

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31. Inventory Management

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Here's how Inventory Management is used in Pro-Shop Assistant jobs:
  • Performed duties such as customer service, sales, inventory management, and product reordering.
  • Assisted in inventory management as well as pricing and stocking of retail items.
  • Assisted the Head Professional with golf shop merchandising and inventory management.
  • Perform inventory management of $75,000 worth of golf equipment.
  • Assist shop manager with accounting and inventory management via QuickBooks.
  • Inventory Management, Food & Beverage Service
  • Greet and check golfers in, billing and inventory management Developed and maintained an online system for categorizing and organizing golf bags
  • Assist head golf professional with merchandising and inventory management Skills Used Maintaining employees schedules.
  • Assist with management of Pro Shop operations Provide sales support and customer service Inventory management Setup sponsor materials in preparation for Outings/Tournament

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32. Lesson Plans

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Here's how Lesson Plans is used in Pro-Shop Assistant jobs:
  • Make daily lesson plans for adult and kids tennis clinics and camps.
  • Assisted teacher with daily classroom duties Interacted with bilingual and special education children Helped build lesson plans for students

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33. Bank Deposits

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Here's how Bank Deposits is used in Pro-Shop Assistant jobs:
  • Mentored by PGA Master Professional-Junior Clinics-Tournament set up/Break down-Inventory-Bank Deposits-Managed outside staff of 10-End of Day Sales reports
  • Managed daily bank deposits and marketing for golf merchandise and apparel.
  • Balance cash drawer at end of day and make bank deposits.
  • Counted cash drawers and made bank deposits.

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34. Monthly Inventory

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Here's how Monthly Inventory is used in Pro-Shop Assistant jobs:
  • Assisted Merchandising Manager with the monthly inventory process.
  • Provide assistance when needed during monthly inventory checks
  • Documented monthly inventory and membership information.
  • Conducted and assessed monthly inventory reports.
  • Performed monthly inventory and checks and balanced of POS tills in a very efficient manner.
  • Recorded monthly inventory and balanced the cash drawer at the end of each day.
  • Answered phones, assisted with monthly inventory, engaged in customer service daily.
  • Provided customer service and junior golf lessons Evaluated monthly inventory Communicated with outside sales representatives Organized club leagues and tournaments

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35. Cart Attendants

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Here's how Cart Attendants is used in Pro-Shop Assistant jobs:
  • Managed three cart attendants to ensure golf carts were cleaned, serviced and ready for play.
  • Interviewed job candidates for Cart Attendants and F&B staff.
  • Managed Cart Attendants, Starters, and Rangers.
  • Managed a team of four cart attendants.
  • Managed all employees from cart attendants and starters to kitchen and bar staff and aided in scheduling for all employees.

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36. Club Events

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Here's how Club Events is used in Pro-Shop Assistant jobs:
  • Assist with the coordination of Club events, golf outings, and other member experiences.
  • Coordinated tee sheet and assisted in scheduling and administering course tournaments and club events.
  • Facilitate and organize over 65 club events annually including outings.
  • Schedule patron Tee-Times and coordinate golf club events.
  • Orchestrated golf outings and other golf club events.
  • Participated in planning and conducting Club events.
  • Direct and coordinate activities for club events.
  • Organized Club Events with Professional Staff
  • Create Flyers for upcoming Club events, tailgate parties and Pro Shop.

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37. Staff Members

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Here's how Staff Members is used in Pro-Shop Assistant jobs:
  • Control correspondence between staff members and management.
  • Collaborated with other staff members in order to efficiently and effectively manage daily operations of the course.
  • Lead 5 staff members in order to provide excellent customer service to guest and club members.
  • Work with other staff members to ensure an efficient player registration process and golf operation.
  • Demonstrated strong customer service skills and excellent oral communication skills with fellow staff members.
  • Schedule and manage the work of outside staff members.
  • Trained new staff members to perform job duties.
  • Implemented training course for new staff members.
  • Shift Manager of six staff members Coordinated Tournaments and Events through newly developed and maintained pre-existing relationships
  • Operated the Point of Sales system to register golfers and complete retail transactions Addressed member concerns Delegated responsibilities to staff members

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38. Jonas

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low Demand
Here's how Jonas is used in Pro-Shop Assistant jobs:
  • Worked heavily with our POS system (Jonas), and set up numerous tournaments in TPP.

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39. Member Relations

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Here's how Member Relations is used in Pro-Shop Assistant jobs:
  • Enhance member relations by providing consistent quality member service.
  • Maintained and cultivated member relations through excellent customer service.
  • Maintained member relationships by exceeding expectations.
  • Managed the golf pro shop, tasks include; inventory management, member relations, event organization and planning.
  • Advised the executive team on trends and opportunities to improve golf shop performance and strengthen member relationships.
  • Managed pro shop in basic day to day operations as well as inventory and member relations.
  • Developed and executed weekly junior clinics Charged with handling member relations within the golf shop.
  • Establish and maintain member relations* Design and implement course events* Track merchandise sales
  • Assist in customer and member relations by providing technical and sales assistance.
  • Work directly with Director of Golf to grow and maintain member relations.
  • Helped build and maintain new and current member relations
  • Recruit memberships and maintain member relations.

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40. Sales Goals

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Here's how Sales Goals is used in Pro-Shop Assistant jobs:
  • Maintained financial records and set sales goals.

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41. Tennis Courts

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Here's how Tennis Courts is used in Pro-Shop Assistant jobs:
  • Provided customer service, answered phones, maintained tennis courts, assisted with tennis camps, and ensured overall area cleanliness.
  • Protect swimmers.- Maintain the pool and pool area.- Maintain the tennis courts.- Answer telephone calls.
  • Maintained the grounds of 8 tennis courts, including upkeep of 2 clay courts.
  • Managed the merchandise shop, supervised and opened tennis courts, assisted tennis professionals
  • Cleaned tennis courts, stocked water dispensers, general custodial and maintenance.
  • Performed maintenance and care-taking on clay tennis courts and tennis court facilities.
  • Manage booking and assignment of tennis courts for members and academy.
  • Maintain curb appeal standards at tennis courts and Pro Shop.
  • Helped construct and prepare twelve clay tennis courts.
  • Maintained tennis courts and grounds.
  • Managed and developed instruction for practices and clinics Maintained cleanliness of tennis courts and facilities
  • Assisted manager with all pro shop operations Maintained tennis courts and facility

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42. Day-To-Day Operations

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Here's how Day-To-Day Operations is used in Pro-Shop Assistant jobs:
  • Worked as the golf operations manager handling day-to-day operations of all golf-business related facets.
  • Managed day-to-day operations, including tee sheet, member reservations, maintaining quick pace of play, and selling golf equipment.
  • Supported the Golf Pro with day-to-day operations of the golf facility, pro shop and course.
  • Assist the Director of Golf in day-to-day operations, including daily interaction with membership and public.
  • Audited inventory, coordinated schedules of employees, and managed day-to-day operations of the course.
  • Assisted in the day-to-day operations for the successful running of a golf course/country club.
  • Lead the day-to-day operations in budget planning and business development.
  • Assist owner in day-to-day operations -Check-in and check-out of golfers -Management of golf simulator and practice balls

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43. Member Events

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Here's how Member Events is used in Pro-Shop Assistant jobs:
  • Coordinate activities between departments for member events.
  • Organized and implemented member and non-member events.
  • Organized and ran the PGC's junior golf program as well as a variety of other member events and tournaments.
  • Retail operations, member accounts, membership inquire, non-member events, achieved sales goals.
  • Coordinated and executed golf outings, special member events, and day-to-day operating procedures.
  • Organized, planned and oversaw member events, clubs, tournaments and social functions.
  • Assisted in organizing member events and golf outings using TPP and VP Golf.
  • Assist with tournament operations including member events and group outings.
  • Assisted in booking and running outings and member events.
  • Created marketing media for major outings and member events.
  • Assisted with tournament set up for member events.
  • Coordinated golf activities Managed inside and outside operations Taught instructional classes Coordinated member events and corporate tournaments

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44. Powerpoint

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low Demand
Here's how Powerpoint is used in Pro-Shop Assistant jobs:
  • Well versed in Microsoft Office (Excel, Word, PowerPoint, Publisher).

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45. Member Service

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low Demand
Here's how Member Service is used in Pro-Shop Assistant jobs:
  • Performed duties associated with member service and junior golf tournament preparation.
  • Provide member service such as taking phone messages, court reservation, merchandise sales and the booking of lessons.
  • Supported all areas of member services and relations, including recruiting new members.
  • Golf shop responsibilities, retail, tournaments, lessons, member services
  • Arranged merchandising displays Handled member service matters from a demanding clientele Shared responsibility for inventory and monetary duties
  • Opened/Closed Pro Shop Maintained record of play and member charges Member Services Tournament Scoring Scheduled Kids Camp

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46. Service Staff

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Here's how Service Staff is used in Pro-Shop Assistant jobs:
  • Career Highlights: * Supervised eight player assistants and ten outside service staff members.
  • Assist with reinforcing the operating standards with the outside service staff.
  • Supervised outside service staff ensuring their daily tasks were completed.
  • Manage outside service staff, marshals and starters.
  • Assist with training of outside service staff.

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47. Credit Card Transactions

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Here's how Credit Card Transactions is used in Pro-Shop Assistant jobs:
  • Provided outstanding customer service to all players*Handled member charges and credit card transactions*Trained employees on golf shop operations*Assisted with golf tournaments
  • Operated the point of sale computer, working directly with cash and credit card transactions - ensuring accuracy at all times.
  • Utilized the Point of Sale (POS) system for processing purchases, credit card transactions, and member billing.
  • Collect cash and credit card transactions for golf fees and merchandise sold within the Golf Shop.
  • Processed purchases, credit card transactions, and monitored golf shop inventory.
  • Processed cash and credit card transactions; balanced daily sales to receipts.

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48. IBS

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Here's how IBS is used in Pro-Shop Assistant jobs:
  • Developed proficiency with IBS database computer program to complete reservations.
  • Utilize IBS tee time reservation and point of sale system to manage our database of golfers and purchases.
  • Answer phone and make tee time reservations using IBS POS system.
  • Worked extensively with IBS and EZ Links booking Network.
  • Well versed in the IBS Point of Sale program.
  • Booked tee times/Checked in guests Youngest Pro Shop Assistant in Plantation Golf Club history Operated IBS Console on a daily basis

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49. Computer System

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Here's how Computer System is used in Pro-Shop Assistant jobs:
  • Input of new customer information into computer system
  • Helped with inventory and other office duties like documents on Word and handicap computer system.
  • Created the entire computer system we used to process transactions.
  • Managed tee times for customers via phone and computer system.
  • Operated computer system to make transactions with golfers.
  • Trained new hires on the computer system.
  • Enter up to 50 separate retailer merchandise invoices into both Pro Shop Keeper and Restaurant Services Incorporated computer systems.

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50. Sales Floor

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Here's how Sales Floor is used in Pro-Shop Assistant jobs:
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Learned and Understood how to organize and circulate products from stock-room to sales floor.
  • Worked sales floor in Golf Shop.
  • Maintained sales floor and stockroom.

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20 Most Common Skills For A Pro-Shop Assistant

Pro Shop Assistant

20.8%

Customer Service

19.0%

TEE Times

15.2%

Private Lessons

8.0%

Tournament Operations

4.9%

Group Clinics

4.8%

Daily Operations

2.8%

Phone Calls

2.7%

TEE Sheet Management

2.6%

POS

2.6%

Pro Shop Sales

2.4%

PGA

2.2%

Special Events

2.0%

Beverage Cart

1.9%

Inventory Control

1.6%

Bag Room

1.5%

Tournament Setup

1.3%

Cart Barn

1.2%

Club Repair

1.2%

Retail Merchandise Sales

1.2%
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Typical Skill-Sets Required For A Pro-Shop Assistant

Rank Skill
1 Pro Shop Assistant 17.5%
2 Customer Service 15.9%
3 TEE Times 12.7%
4 Private Lessons 6.7%
5 Tournament Operations 4.1%
6 Group Clinics 4.0%
7 Daily Operations 2.4%
8 Phone Calls 2.3%
9 TEE Sheet Management 2.2%
10 POS 2.2%
11 Pro Shop Sales 2.0%
12 PGA 1.8%
13 Special Events 1.7%
14 Beverage Cart 1.6%
15 Inventory Control 1.3%
16 Bag Room 1.3%
17 Tournament Setup 1.1%
18 Cart Barn 1.0%
19 Club Repair 1.0%
20 Retail Merchandise Sales 1.0%
21 Pro Shop Merchandise 0.9%
22 Tennis Program 0.9%
23 Cart Staff 0.8%
24 Special Orders 0.8%
25 New Merchandise 0.8%
26 Head Pro 0.7%
27 Range Balls 0.6%
28 Front Desk 0.6%
29 Customer Relations 0.6%
30 Cart Maintenance 0.6%
31 Inventory Management 0.6%
32 Lesson Plans 0.6%
33 Bank Deposits 0.5%
34 Monthly Inventory 0.5%
35 Cart Attendants 0.5%
36 Club Events 0.5%
37 Staff Members 0.5%
38 Jonas 0.5%
39 Member Relations 0.4%
40 Sales Goals 0.4%
41 Tennis Courts 0.4%
42 Day-To-Day Operations 0.4%
43 Member Events 0.4%
44 Powerpoint 0.4%
45 Member Service 0.4%
46 Service Staff 0.4%
47 Credit Card Transactions 0.4%
48 IBS 0.4%
49 Computer System 0.4%
50 Sales Floor 0.4%
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6,061 Pro-Shop Assistant Jobs

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