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- 34 jobs
  • Claims Assistant - Medmarc

    Proassurance 4.8company rating

    Proassurance job in Chantilly, VA

    An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.This hybrid position supports our medical product liability line of business, Medmarc, and reports to our Chantilly, VA office two days per week (Monday is one of the required days). The primary responsibility of the Claims Assistant position is to provide procedural assistance to the Claims department, including set up, coverage assistance, file maintenance and ensuring the accurate and timely processing of payments. The Claims Assistant will also work with other internal departments, agents and brokers, outside counsel and vendors as needed or at the direction of management. What you'll do: 25% Assist in the set-up of new Claims. 15% Process Invoice Payments and Settlement Payments. 30% Issue coverage and manuscript letters in coordination with Claims Representatives and management. 10% Close and/or re-open claim files. 10% Provide general administrative support for the Claims department, maintaining necessary documentation, identifying issues and answering questions from internal employees, agents and brokers, outside counsel and vendors. 5% Work closely with the VP of Claim and Claim Staff in order to prepare and maintain accurate and timely reports on large losses, trials and mediations, and pipeline reports. 5% Coordinate and schedule meetings and prepare materials and reports for presentations, distribution and review. Perform special projects as directed by management. What we're looking for: Associates degree in a related field is required. In lieu of associate's degree, candidates may have a high school diploma/GED, with at least five years relevant work experience. Bachelor's degree preferred. A minimum of three years' experience in an insurance, agency or similar environment is required. Excellent and effective communications and writing skills; strong interpersonal and relationship management expertise. Proficient with Microsoft Office Suite. Strong organizational skills, including the ability to handle multiple tasks with accuracy and efficiency. Must be detailed oriented, self-motivated and able to work independently. Some event planning experience would be helpful. #LI-Hybrid We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally. For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style. The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox). Position Salary Range $21.90 - $36.14 The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role. Build your career with us and enjoy access to a best-in-class benefits program.
    $21.9-36.1 hourly Auto-Apply 4d ago
  • Senior Underwriter - Medical Professional Liability

    Proassurance Corporation 4.8company rating

    Proassurance Corporation job in Louisiana, MO or remote

    An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our medical professional liability line of business. Position is based in the Central time zone in order to meet the needs of the business and we can accommodate a fully remote work arrangement depending upon location of the selected candidate. The primary responsibility of the Senior Standard Underwriter is to support the MPL underwriting strategy by underwriting and selecting new business that will produce an underwriting profit. This position is responsible for reviewing submissions and identifying exposure and risk and determining accurate classifications and rates and may answer questions concerning a policy status or billing for policies. Under the guidance of the Supervisor/Director, they may analyze applications and screen applicants based on certain criteria and ensure that policy transactions such as renewals or quotes are issued, and changes are recorded correctly. What you'll do: * 45% - Perform underwriting functions in accordance with established customer service standards. Create new business and review renewal business indications or quotes as requested by insured or agent. Perform underwriting duties in accordance with established guidelines. Perform duties within the framework of the rules, rates, and coverage forms filed and approved by law in the state of responsibility. Determine whether to write risk and whether any surcharges, discounts, or credits are applicable to coverage. * 10% - Interaction with agents/brokers to foster good relationships, identify prospects, and other opportunities for business development. * 10% - Work with Underwriting Techs to foster efficient and accurate service to our agents and insureds. * 5% - Review with underwriting technician risk profile and loss history information and take necessary steps to ensure that each renewal is appropriately classified and priced. Discuss issues with Claims Department as needed. * 5% - Approve underwriting transactions and bind coverage within authority; provide analysis and file documentation to support decisions. * 5% - Attend Board/Department meetings. Prepare underwriting reports and reviews as requested by management. * 5% - Request Risk Management referrals as indicated. * 5% - Some overnight travel required for meetings with agents/brokers or insureds, and to national trade shows or conferences. * 5% - Supervise the underwriting process when Management is unavailable. * 5% - Perform special projects and lead initiatives as directed by management. What we're looking for: * Bachelor's degree in risk management or insurance, or another business field. Eight years insurance experience required in lieu of degree. * Seven years medical professional liability underwriting experience. * Completion or progress towards an insurance or professional liability designation (e.g., RPLU, CPCU, AINS) desired. * Resident P&C insurance agents license may be required (can be obtained within one year from employment start date). * Demonstrated proficiency in underwriting skills through achieving targeted financial and operational results. * Demonstrated ability to work independently within underwriting authority. * Proven ability to establish effective internal and external relationships. * Ability to attend insurance and industry/business functions to promote and present a positive image of the Company. * Critical thinking/problem solving skills required. * Understanding of insurance and medical terminology, and insurance and underwriting principles required. * Proficiency with Microsoft Office Suite. * Excellent analytical, organizational, and interpersonal skills. * Effective cross-organizational team player. * Self-motivated and able to accomplish multiple tasks in a timely manner. * Accomplished written and verbal communication skills. #LI-Remote We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally. For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style. The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox). Position Salary Range $74,713.00 - $123,289.00 The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role. Build your career with us and enjoy access to a best-in-class benefits program.
    $74.7k-123.3k yearly Auto-Apply 9d ago
  • Assistant Vice President, National Accounts Sales (Life, Disability & Voluntary Benefits)

    Standard Insurance Company 4.8company rating

    Remote or Portland, OR job

    The next part of your journey is right around the corner - with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? The Assistant Vice President, National Accounts Sales leads the sales strategy, performance, and execution for the National Accounts segment (5,000+ lives) within our Employee Benefits portfolio. Reporting to the Senior Vice President, National Accounts Sales and Client Management, this role provides organization-level leadership and alignment across product lines to drive growth, retention, and profitability. You'll oversee two Senior Directors and play a critical role in shaping the sales model, fostering collaboration, and building a unified market presence. Key Responsibilities: Develop and execute strategic sales plans to achieve National Accounts targets (35%) Lead, recruit, and develop a high-performing team through two Senior Directors (25%) Identify and pursue new business opportunities with large national employers (15%) Partner across Distribution, Product, Underwriting, Sales Operations, and Client Management to evolve offerings and ensure market competitiveness (15%) Monitor pipeline performance, forecasting, and goal attainment; ensure compliance with policies and regulations (10%) * Ability to travel regularly and work in a flexibility-first environment is a requirement of the role. * Skills and Background You'll Need EDUCATION: Bachelor's degree in Business, Marketing, Finance, or related field (required) Master's degree in Business Administration (MBA) or related discipline (preferred) EXPERIENCE: Minimum 10 years of progressive sales leadership experience within employee benefits or group insurance (required) Experience leading multi-line or multi-product sales teams in large/national account segments (required) Demonstrated success in driving sales strategy and achieving/exceeding large-scale sales targets (required) Prior accountability for national/key account segments (5,000+ lives) (preferred) Experience managing multiple senior leaders and geographically dispersed teams (preferred) Background in both employer-paid and voluntary benefits sales (preferred) No professional licensure required; Life & Health insurance license preferred General office/flexibility-first environment with extended computer use and occasional travel Eligible for fully remote work, with periodic in-person meetings or business travel Key Behaviors of a Successful Candidate Strategic sales leadership and vision Ability to build, recruit, and develop high-performing teams Strong executive communication, negotiation, and influencing skills Analytical and financial acumen for data-based decisions Success in aligning regional and national sales structures toward unified outcomes #LI-Remote Why Join The Standard? We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect: A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions An annual incentive bonus plan Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure A supportive, responsive management approach and opportunities for career growth and advancement Paid parental leave and adoption/surrogacy assistance An employee giving program that double matches your donations to eligible nonprofits and schools In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard. Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance. Performance guarantees may be applied to roles with highly incentivized compensation plans for a specified period of time to support a new hire's transition into the sales incentive plan. Compensation is made up of a base salary, incentives, and/or other bonuses when applicable. This is a minimum range that can be increased based on performance and sales activity. Salary Range: Base $185K+ DOE, Incentive + guarantee Positions will be posted for at least 5 days from original posting date. Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant's specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.
    $185k yearly Auto-Apply 17d ago
  • Insurance Sales Agent - Remote in Texas

    Standard Casualty Insurance Company 4.8company rating

    Remote or New Braunfels, TX job

    Job DescriptionBenefits: 401(k) Competitive salary Health insurance Opportunity for advancement Training & development About the job Job Summary: The Licensed Property & Casualty Producing Sales Agent for Cedarbrook Insurance Group, a division of Cavco Industries, is responsible for completing online and phone quote requests, making outbound prospect calls, managing a lead funnel, and selling all available personal lines products, with policy sales in 37 states. This is a 100% remote position. The role offers a starting annual salary of $40,000, with uncapped commissions paid out monthly, and on-target earnings ranging from $65,000 to $90,000+ annually. Core Responsibilities/duties will include but are not limited to the following: Gain working knowledge and understanding of various carriers programs and websites necessary to update and produce customer quotes. Prepare and process quotes for potential customers, online quote requests, dealers, and lenders and provide support and quotes for Retail Sales agents, as necessary. Assist with agent calls and WebQuoter questions, as necessary. Complete outbound prospect calls and manage lead funnel required to sell all personal lines products. Responsible for monthly quoting activity and sales results. Able to maintain an effective sales funnel in CRM system. Provide quotes to Spanish speaking callers using the language line. Follow up with customers regarding signed applications, payments and additional documents needed for current and/or future policies as required. Review appraisals, specification sheets for value and condition. Verify signed applications, confirm, and process payments as required to bind and issue policies. Prepare documents for mortgage closings and prepare escrowed premium billing to lienholders. Provide routing instructions to ensure all issued policies are delivered to the correct department and scan and tag documents into the document imaging system, as necessary. Issue service contracts submitted by Independent Retail agents. Any additional duties as assigned by supervisor. Required job skills: High school diploma or equivalent. Active Property and Casualty License. Minimum of (1) year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience. Excellent phone, internet, communication skills and critical thinking ability. Good organizational skills with ability to multitask and work independently in a fast-paced environment. Work Environment and Physical Demand with reasonable accommodations: Must be able to remainin a stationary position 50% of the time and be able to operate a computer or other office productivity machinery on a constant basis. Frequently required to communicate with co-workers and policy holders with the ability to exchange accurate information, as necessary. Occasionally required to move about the office, ascend/descend stairs or a ladder or position self to maintain computers at workstation, including under the desk or other low areas. Occasionally required to move and place objects weighing less than or equal to 20 pounds. Noise level in the work environment is usually moderate. Position may require temporary remote work based on business needs and is at the sole discretion of the company. The employee must have Wi-Fi connectivity, a smart phone, and a designated work area in their home. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assignedto this classification. They are not to be construedas an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The employer may, at its discretion, modify or adjust the position to meet the companys changing needs. Standard Casualty Company is committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. This is a remote position.
    $65k-90k yearly 23d ago
  • Senior Litigation Policy Counsel, Government & Industry Affairs

    Chubb 4.3company rating

    Remote job

    The Senior Litigation Policy Counsel will lead Chubb's efforts with respect to legal system reform initiatives. This position will work closely with internal stakeholders, including the Executive Management team, General Counsel, Litigation team, Claims, various business units, and Government Affairs. The group will align to identify priority issues and develop policy solutions and strategies to address them. Externally, counsel will represent Chubb with civil justice organizations, industry trade associations, other insurance carriers, clients, and the broader business community. The successful candidate will build coalitions and coordinate efforts to advance public policy improvements, including legislative reforms, as well court rule changes, and other related initiatives. Focus areas may include addressing excessive damages, curbing frivolous lawsuits, and improving transparency in litigation. This position reports to the co-head of Global Government Affairs and will work in conjunction with the regionally deployed government affairs team to implement these strategies. All Chubb locations across the US will be considered for this role. Major Responsibilities: Advancing Legal System Reforms: Collaborate with internal and external stakeholders to identify priorities, develop solutions and implement strategies for legal system improvements to address ongoing challenges and improve the tort environment. Building Coalitions with External Stakeholders: Develop partnerships with external stakeholders, and work collaboratively to align interests, pool resources, and coordinate advocacy efforts for public policy improvements. Industry Engagement: Work with Chubb Business leaders in efforts to broaden the playing field and encourage support for reforms by engaging with other carriers, clients, agents, and brokers. Strategic Coordination: Work to identify shared objectives, implement unified strategies, and ensure efficient use of resources to achieve goals. Coordinate efforts across multiple states and jurisdictions to maximize impact. Measuring Progress: Provide actionable plans and resources to influence legal system improvements, including financial and political support for reform initiatives. Establish criteria to track and measure the impact of efforts. This role offers an opportunity to contribute to meaningful legal system improvements that benefit businesses, consumers, and the broader economy. 15+ years of experience with litigation/tort reform public policy initiatives. Bachelor's degree and JD required. Ability to collaborate effectively in a matrix environment. Ability to manage multiple priorities in a fast-paced, results-oriented environment. Proven track record in legislative advocacy, including developing and executing strategies to influence legislative or regulatory outcomes at the federal, state, or local level. Demonstrated ability to build and lead coalitions with diverse stakeholders, including businesses, trade associations, and advocacy groups. A results-oriented mindset with a commitment to driving measurable progress in legal system improvement initiatives. Strong strategic thinking and problem-solving skills, with the ability to prioritize and manage multiple initiatives simultaneously. Excellent verbal and written communication skills. The pay range for the role is $230,000-$310,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $106k-137k yearly est. Auto-Apply 60d+ ago
  • Risk Engineer, Property & Casualty

    Chubb 4.3company rating

    Remote or Boston, MA job

    We are currently seeking candidates for a Risk Engineer, Property & Casualty with experience in the insurance, loss control, and/or safety industry. This person will be supporting our Boston, MA underwriting operations, but can be based anywhere in metro Boston or southeastern New England. The Risk Engineer professional operates within the Risk Consulting division and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Regional Risk Consulting Manager and directly support our New England territory. Regular travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, approximately 2 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position. The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (employee safety, fleet, facility maintenance, business continuity, product safety, etc.); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss history (i.e. business continuity planning, employee safety training, safety committee support, product safety review and evaluate building fire protection systems). On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth. Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention. Five years or more of experience in property, casualty, and workers' compensation insurance risk management and loss prevention functions, focusing on evaluating hazards and controls Proficiency in hazard identification skills, emphasizing Property, General Liability, Products, & Workers' Compensation coverages Counseling and providing presentations to existing customers on a variety of safety-related topics Comprehensive understanding of existing exposures and safety controls for the following lines of business: property, business interruption, product liability, workers' compensation, and commercial auto. Excellent communication skills, both written and oral Proficient interviewing techniques and technical report writing ability Initiative, effective time management, and ability to function both independently and collaboratively as an integral team member Proficiency in Microsoft Suites to include Excel, PowerPoint, and Adobe Acrobat Prior experience in Casualty lines including GL, Products and WC is desirable. Experience in clean tech and sustainable innovation is also preferred. Education And Certification Bachelor's degree in a field focused on Engineering, Safety & Health, or relative work experience in the risk control/loss control field Possessing relevant professional designations or certifications such as ASP, CSP, CFPS, CIH or ARM is highly desirable
    $98k-133k yearly est. Auto-Apply 60d+ ago
  • Senior Site Support Analyst

    Chubb 4.3company rating

    Chesapeake, VA job

    Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience. We are looking for a Senior Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. The role holder will support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude. Key Responsibilities: * Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products. * Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology * Train and guide staff on hardware and software usage * Ensure patch compliance for PCs * Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls * Process help desk tickets for employees and contractors * Support end users both physically in the office as well as working remotely * Configure and build hardware; install and configure software based on user service requests * Document resolution to desktop issues, propose solutions to root cause problems * Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment * Interact with 3rd party vendors to drive and resolve specific technical problems * Respond to incidents by phone, chat or email in a timely manner * Take ownership of role related tasks * Manage new hire setups, including coordination and configuration of equipment * Assist with new hire orientations and onboard new users from a technology perspective * Demonstrate a high level of professionalism, interpersonal skills, and team-oriented attitude * Demonstrate active listening skills with ability to act with sensitivity and empathize with end user's situation * Document resolutions to desktop issues and propose solutions to root cause problems * Identify opportunities to improve, automate, or simplify processes or systems * Serve as a key contact and representative of IT for projects and initiatives such as: * Office Moves and Real Estate Initiatives * Hardware Refreshes * Major Software Roll Outs * Desktop Migrations * Security Implementations and Compliance issues * Standardization of End User Services to align the EUS catalogue of services globally. * Train and guide staff on hardware and software usage * Document resolution to desktop issues, propose solutions to root cause problems. * Interact with 3rd party vendors to drive and resolve specific technical problems. * Identify opportunities to improve, automate, or simplify processes or systems. * Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users * Can work independently or with a team * Microsoft Certified Desktop Support Technician certification a plus * Well versed in desktop tools including O365 * Knowledge of Mac OS/Apple iOS * Experience setting up printers, monitors and IT cabling * Some experience with Active Directory beneficial * Ability to document processes and procedures * Superior customer service and interpersonal skills * Ability to effectively communicate about technology * Excellent oral and written communication skills
    $94k-123k yearly est. Auto-Apply 60d+ ago
  • Absence Management Consultant

    Standard Insurance Company 4.8company rating

    Remote or Portland, OR job

    The next part of your journey is right around the corner - with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? *Please note that this is for a fully remote position that is posted in multiple locations. Job Summary: We are currently hiring an absence benefits expert to act as a primary benefits representative, specializing in absence management, for company staff, field personnel, and complex group clients. Provide guidance and consultation to clients regarding their absence management program. Provide support and training to sales teams in order to secure new clients and retain current business. This includes participating in sales presentations, finalist meetings, site visits, and training programs. Participate as an absence subject matter expert in finalist meetings and site visits to secure new business as well as assist in training the sales organization on absence management process and service offerings. Represent the department's interests in negotiating and making service promises. Lead Absence implementations, developing effective business relationships with customers at all levels of their organization. Work with internal absence support team to develop new processes that support absence management growth and client needs. Provide input to internal management and technology teams regarding needed system enhancements to support new clients or service offerings. Analyze claim trends, developing and executing strategies designed to improve claim services and results customer satisfaction. Participate in the development of marketing and sales materials for group products as requested. Skills and Background You'll Need At least 1 year of experience providing high-level guidance and as an absence management consultant for absence claims programs. Five (5) to seven (7) years of demonstrated progressive experience with disability claim administration, account management, reporting, and interaction with underwriting, sales, and other division personnel to renew/retain accounts, or the equivalent combination of education and/or relevant experience. Five (5) years of direct experience in the Absence Management industry working with employers, insurers, or brokers/consultants. Ability to travel Key Behaviors of a Successful Candidate Strong professional curiosity and a drive to understand the “why” behind things. An ability to explain complex concepts and processes using different messaging and communication strategies for a wide variety of audience types. Willingness to take extra steps to anticipate customer's needs and ability to immediately take action to maintain strong programs and working relationships. #LI-remote Why Join The Standard? We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect: A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions An annual incentive bonus plan Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure A supportive, responsive management approach and opportunities for career growth and advancement Paid parental leave and adoption/surrogacy assistance An employee giving program that double matches your donations to eligible nonprofits and schools In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard. Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance. The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data. Salary Range: $85,750.00 - $125,750.00 Positions will be posted for at least 5 days from original posting date. Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
    $85.8k-125.8k yearly Auto-Apply 60d+ ago
  • PRS Sr. Remote Agency Manager

    Chubb 4.3company rating

    Remote or Seattle, WA job

    Chubb Personal Risk Services is seeking a Senior Remote Agency Manager (RAM). The Sr. Remote Agency Manager position is a telephonic role with assigned tier 3 and 4 agents and brokers. The territory will include the Austin, Dallas, Houston, Portland, and Seattle branches, with a preference for the candidate to live near one of those branches. The RAM will be responsible for overall agency relationship management including new client acquisition and renewal client management. Key Responsibilities: Develop agency assessments and business plans with assigned independent agencies designed to grow new business from new clients as well as retention and cross selling of existing clients. Identify new clients through effective pipeline development, account pre-qualification and territory analysis/management, ultimately leading to closing deals. Responsible for new and existing client quote follow up and quote optimization with agents. Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques, Cross-sell and upselling of existing clients via account rounding initiatives. Provide support to assigned agencies including: Agency training to understand Chubb's products, services and competitive advantages. Product and service enhancements and rate changes. Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like. Coordinate home office initiatives and marketing campaigns that are new and renewal customer oriented, including attendance at associated events. Book management including analysis of results to identify agency specific and territory trends. Develop and maintain trusted agency relationships primarily through phone interaction. Participate in internal meetings and report on results as appropriate. Work with agents and underwriting on new clients, retention and cross selling. Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration. Knowledge, Skills & Abilities Results Orientation : Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by: Recognizing and capitalizing on opportunities. Distinguishing what results are important with a focus on achieving high-payoff activities and goals. Challenging self and others to do better without minimizing accomplishments. Identifying critical success factors to accomplish desired results and develop plans to achieve them. Ensuring goals and objectives are measurable and focus on goals not activities. Continually looking for ways to change and improve processes to create improved business results. Adaptability : Agile learner who can quickly absorb information and apply it to current business situations by: Responding well to change. Handling multiple demands/priorities. Adapting to best fit with situation at hand. Developing new skills quickly. Accepting new responsibilities willingly. Customer Engagement : Delivers end to end customer engagement that leads to measurable revenue growth by: Building rapport quickly and finding common ground. Establishing trust and credibility through timely delivery of commitments. Leveraging goodwill to gain larger share of wallet. Allocating resources to maximize business potential. Sales Acumen : Leverage market, business and technical knowledge and insights by: Possessing a big picture perspective and detailed operational understanding of own area of responsibility. Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.). Influence Management : Influence and inspire others by: Communicating effectively and passionately about Chubb/Personal Risk Services. Successfully training agency partners on “why Chubb” and preparing them to confidently recommend us to their clients. Anticipating and preparing for how others will react and overcome obstacles/resistance. Leveraging agency relationships to close deals. Education and Experience: Bachelor's degree or equivalent work experience. Minimum of 2 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience. Experience selling to high-net-worth clients preferred. The pay range for the role is $80,000 to $100,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $80k-100k yearly Auto-Apply 18d ago
  • Insurance Business Development Representative - Medical Professional Liability

    Proassurance 4.8company rating

    Proassurance job in Birmingham, AL or remote

    An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.This position supports our medical professional liability line of business and can be fully remote in the Eastern, Central or Mountain time zones. The Business Development Representative will manage our agent/broker relationships. This position serves as the cornerstone of superior customer service and is charged with ensuring client satisfaction. The Business Development Representative will carry out the priorities and tactical actions the MPL Strategic Plan and support underwriting strategic goals. This position is responsible for working with account teams inside a brokerage. We may fill this position at a higher level depending on the selected candidate's qualifications. What you'll do: 30% - Broker Team Relations and Education: Build strong relationships with account and production teams of brokers representing 80% of the regional revenue that specialize in the lines of insurance important to ProAssurance. Provide established tools and educational content to appropriate account and production teams. Act as guide to ProAssurance resources for appropriate account and production teams. 25% - Company Presentation and Promotion: Appropriately represent company culture, values, and mission in all public settings. Primary company representative at industry and/or client events, conferences, or functions. 15% - Broker Relations: Build strong relationships with leadership of tier two appointed brokers. Provide established tools and educational content to appropriate account and production teams. Act as guide to ProAssurance resources for appropriate account and production teams. Participate in presentations with brokers and agents. 10% - Cross Department Collaboration: Work collaboratively with other departments within MPL to promote revenue growth. Create trustworthy and mutually beneficial working relationships with regional teams in other departments. 10% - Market Analysis: Using established formats, gather market intelligence from brokers, and report to BD Services team. Regularly review appropriate insurance and medical industry information resources and report to BD Services team. Use available data and information to analyze market potential of regions, products, or healthcare market segments as instructed. 5% - Financial Management: Working with Regional Director, establish budgetary items related to broker relations, sponsorships, events, and other items as appropriate. Using established financial reports, manage to the established budget with the goal of meeting or beating budget. 5% - Perform special projects as directed by management. What we're looking for: Bachelor's degree in sales, RMI, or other business related required or eight years' relevant experience in lieu of degree. A minimum two years of casualty insurance experience in business development, underwriting or claims, preferably in the medical professional liability sector. Knowledge of medical professional liability insurance products, distribution channels, industry and environment also preferred. Critical thinker. Strategic orientation and strong organizational skills. Negotiation and problem-solving skills. Ability to develop strong relationship and influence management skills. Good presentation, verbal, and writing skills. Ability to work independently with some direct oversight. Adaptable and comfortable with change. Insurance agent's license in their respective state(s) if required. Valid driver's license. Travel up to 50% of the time. #LI-Remote We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally. For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style. The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox). Position Salary Range $64,930.00 - $107,146.00 The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role. Build your career with us and enjoy access to a best-in-class benefits program.
    $32k-48k yearly est. Auto-Apply 46d ago
  • Workers' Compensation Production Underwriter and Marketing Specialist - Eastern Alliance

    Proassurance Corporation 4.8company rating

    Proassurance Corporation job in Portsmouth, VA

    An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern Alliance. To meet the needs of the business, this position is based in one of our business partner's office locations (Portsmouth NH or Richmond VA). Travel locations for this role includes VA, PA, VT, NH and ME. The primary responsibility of the Production Underwriter and Marketing Specialist is to execute the strategic initiatives and financial goals of the Underwriting Department in support of the Company's revenue and profitability objectives and overall business plan. This is accomplished through the sound decision-making process of performing new and renewal underwriting decisions and establishing effective relationships with agency partners. This position provides focused customer service and support for all commercial underwriting transactions within delegated authority, specifically focused on the assigned book of business. Additional responsibilities include providing support for team building activities, agency relationship development, profitability studies, program summaries and other special projects as assigned. What you'll do: * 35% - Within approved authority, analyze and document risks for new and renewal business in support of the company's underwriting objectives; independently makes decisions in support of profitability about accepting, modifying or declining all new and renewal business within the timelines set by regulatory and company guidelines. Perform functions necessary for the accurate, timely issuance of quotations, policies, renewals, endorsements, cancellations, non-renewals, risk management process and required file documentation by working collaboratively with agency partners, associate underwriters and all internal/external colleagues. * 35% - Cultivate and develop high quality company-agency, company-client and business partner working relationships by visiting and communicating with partners on a regular and timely basis as necessitated by business needs and company guidelines. Position Eastern as the carrier of choice among agency partners, policyholders, business partners and prospective clients by clarifying and better communicating the distinctive benefits of Eastern's value proposition for each stakeholder group. Coordinate agency visits/communication and relationship building activities and regularly conduct independent visits. Maintain knowledge of the assigned territory and communicate key changes in market conditions, competition, economic development and demographics. * 10% - Champion and promote the company's products (ecovery, ParallelPay, N3L3, etc.). Regularly use tools to effectively manage return to wellness initiatives by working collaboratively with business partners, agents, clients, claims, and risk management consultants to ensure proper return to wellness guidelines and procedures are established, followed and achieved. * 5% - Prepare for and actively participate in team meetings to discuss programs and adverse accounts. Offer solutions for managing these programs/accounts, and other relevant topics, including the dissemination of competitive information. * 5% - Manage the assigned book of business, agency results and concerns by monitoring reports and communications. Facilitate collaboration between business partners, underwriters, claims, risk management and others as necessary. Distribute reports and review results with business partners to monitor and achieve objectives. * 5% - Review monthly reports, individual results and goals and implement necessary changes to ensure strategic initiatives and operational objectives are being met. * 5% - Continue professional growth and development through assisting with company projects, participating in company events, insurance industry functions and through self-study. Offer mentoring and guidance as assigned to support development of others. What we're looking for: * Bachelor's degree in business, insurance, or related field is required. Eight years of industry related experience plus a CPCU, CIC or CRM designation can replace the bachelor's degree. A minimum of five years insurance underwriting experience with at least three years of workers' compensation underwriting experience is required. Commercial lines underwriting experience, agency management experience and the active pursuit of professional development and insurance designations (CPCU, CIC, CRM, AU, ARM, AINS, etc.) are strongly preferred. * Demonstrated proficiency in underwriting skills through achieving targeted financial and operational results. * Demonstrated ability to earn underwriting authority and work independently. * Proven ability to establish effective internal and external relationships to meet the company's financial and operational goals. * Ability to promote and sell the Company's products and services to the marketplace, represent the Company in a professional manner and make presentations to large groups of people. * Ability to attend insurance and industry/business functions to promote and present a positive image of the Company. * Proficiency in Microsoft Office computer applications; ability to learn new computer software applications. * Advanced analytical ability in order to analyze and interpret information; and to make profitable decisions about risks in a fast-paced, entrepreneurial environment. * Attention to detail in processing policy information, establishing priorities, and meeting deadlines. * Solid analytical and problem-solving skills, including formulating logical and objective conclusions. * Ability to assess the urgency and importance of a situation and take appropriate action. * Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, business partners, policyholders and prospective clients. * Must possess a valid driver's license, ability to drive long distances to reach client/agency sites and maintain an acceptable driving record. Must be able to travel by air when required including overnight travel. #LI-Hybrid We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally. For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style. The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete. After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox). Position Salary Range $56,446.00 - $93,145.00 The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role. Build your career with us and enjoy access to a best-in-class benefits program.
    $56.4k-93.1k yearly Auto-Apply 42d ago
  • Head of Technology Servicing

    Chubb 4.3company rating

    Remote job

    We are seeking a dynamic and experienced technology leader to join our team as the APAC Head of Technology for Servicing. This role is responsible for driving the platform strategy, managing change and run operations, and delivering exceptional customer experiences across contact centers, servicing, and operations in 11 markets across the APAC region. The successful candidate will oversee both Change and Run aspect of the servicing portfolio and leading a distributed team: * Portfolio management and delivery of initiatives and enhancements across four key servicing platforms: CX One (Omni-channel for IVR and Voice), CRM (Microsoft Dynamics), Self-Service Portal, and Chatbot. * Production support and stability, service levels and incident management of the servicing platforms. * Collaborate with Global/Regional Platform Owners in delivery and managing the platform. Key Responsibilities: * Responsible to drive Platform strategy and roadmap for Servicing and Operational applications, promoting reusable and scalability architecture. * deliver initiative to enable and deliver Servicing and Operation OKRs in supporting business growth across APAC consumer. * Accountable to managing the APAC consumption of the Servicing / Operation Platforms to ensure stabilities, remediation of security vulnerabilities, upgrade of tech stack and implementation of enhancement and initiatives. * Responsible for technology investment planning for the platform and overall Total cost of ownership of the servicing and operation applications. * People management of the distributed team across Change and Run. Optimising of resource management based on the business demand and technology roadmap. * Responsible to conduct and prepare for the Servicing and Operation steer co and portfolio governance Attributes: * Growth mind set with a focus on solutions that benefit the customer * Excellent communication and presentation skills with senior management * Flexible, adaptable and hand on in a fast paced and changing environment * Able to influence and negotiate with stakeholders and other supporting teams to drive project outcomes * Able to develop effective working relationships across Chubb at all levels at country, regional and global level * Able to resolve conflicts that may arise, and clear roadblocks that impede project progress * Displays a strong understanding of IT and business change aspects of projects * Able to travel interstate if required and work across APAC time zones Essential: * Degree qualified in I.T. or a related discipline * 15+ years Technology Platform / Portfolio Management experience and regional exposure across APAC * Experience with agile system development methods and tools (JIRA, confluence, etc) - preferred agile and PMP certified * Experience in leading IT project teams within and across regions for an international organization, ensuring successful project delivery across diverse platforms in multiple APAC markets * Ability to management a portfolio of project in parallel. Proven ability to manage across SDLC. * Experience in Production Support with service level management / incident management and SRE. * Financial Management of managing more than $2M+ USD budget and understanding of Clarity, investment planning and forecast * Experience in application / platform related to servicing and operation as self-service portals, chatbots, call center omnichannel solutions (i.e. NICE CXone, Genesys), CRM systems (i.e. Microsoft Dynamics 365) * Experience in project related to Cloud migration (ie. Azure Cloud migration and operations impact) * Experience with leading platform / application that integrate with Data and AI * Experience with business case development and deep understanding of initiative to drive OKR for servicing portfolio on cost to service, NPS, contact centre productivity and automation * Remote working experience, with both IT and business teams. Experience working with distributed delivery teams * Servicing & Operation domain knowledge and digital transformation experience * Strong communication and presentation skills with senior management / stakeholders * Strong people leadership of upward of 20+ people and vendor management skills
    $74k-122k yearly est. Auto-Apply 46d ago
  • Senior Assistant Actuary

    Chubb 4.3company rating

    Remote or Jersey City, NJ job

    The analytics focused Sr. Assistant Actuary is responsible for developing, analyzing, and maintaining pricing models for the North America Small and Lower Middle Market Workers' Compensation Line This role can be based in Jersey City, NJ, Whitehouse Station, NJ, Philadelphia, PA, or Simsbury, CT. Fully remote will be considered for strong candidates. Responsibilities: Pricing, Modeling & Implementation Build and review workers' compensation predictive pricing models using advanced statistical modeling techniques with the highest level of buy-in from business partners; Set up regular and rigorous model refresh process Oversee modeling initiatives with clear documentation and manage cross-functional teams including product, actuaries, data scientists/engineers via an Agile culture and delivery model Research workers compensation industry trends and analyze industry data to incorporate new predicative variables into pricing models & rating plans Develop and maintain non-pricing models including but not limited to pricing elasticity and demand forecast etc. Lead rating implementation and governance process in externalized rating platforms and lead actuarial production support for existing rating implementations Data & Reporting Foster data integrity, quantitative discipline, and analytical rigor, including the continuous enhancement of 1st and 3rd party data used in modeling, underwriting, and monitoring Conduct deep dive into existing 1 st and 3 rd party data assets and identify gaps in data availability, coverage, and accuracy; Partner with the data organization to identify root cause and rectify identified deficiencies Identify and evaluate new 3 rd party data sources and oversee integration of 3 rd party data sources into pricing modeling and underwriting Develop rigorous portfolio management processes to accurately monitor pricing model performance, frequency & severity trend, and business mix Core Actuarial Leverage actuarial and data science techniques to analyze patterns and trends to provide business insights on growth and profitability Peer review relevant pricing and other actuarial work efforts Proactively engage wider Actuarial community from other business divisions to drive knowledge sharing and synergy on pricing model utilization Qualifications: Demonstrated actuarial proficiency with workers compensation insurance pricing practices via significant prior work experience or ACAS/FCAS At least 2 years' experience in data science or predicative modeling. Experience of building & implementing commercial lines pricing models is a plus Intermediate knowledge in statistical analysis and multivariate procedures. Knowledge of machine learning techniques and data mining is a plus Excellent analytical and quantitative analysis skills Proficiency in SQL, Python and or R; hands on coding is expected in this role Working knowledge of version control through GIT Experience working in digital driven ecosystems/companies a plus Strong organizational skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently. Produces accurate work products in a timely manner Strong written and oral communication skills Excellent business acumen and strategic thinking The pay range for the role is $116,000 to $190,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $116k-190k yearly Auto-Apply 60d+ ago
  • Claims Specialist II

    Chubb 4.3company rating

    Remote job

    The Claim Adjuster is an individual contributor role responsible for successfully and compliantly adjudicating claims, meeting claim execution targets, and delivering a WoW! experience to our Pet Parents every day. Responsibilities: • Adjudicating claims • Meeting or exceeding daily claim targets • Providing guidance, oversight, and final approval authority to non-licensed claims processors from GenPact, AdStrat, or Healthy Paws • Obtaining and maintains advanced adjuster licenses according to state and municipality requirements • Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes • Identifying process improvement opportunities and implementing solutions • Be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months • Property and Casualty License • Ability to effectively communicate with pet parents • Problem solving and decision-making skills • Organizational and time management skills • Basic IT skills - To be successful in this fully remote role, it's important that they feel confident managing basic functions independently-such as attaching files to emails, editing shared documents, troubleshooting simple issues like screensharing, and knowing when to escalate tech concerns to the right person-since all job duties are conducted online. • Outlook, Word, Access and Power Point skills • Experience with ERP or CRM systems a plus Education and experience: • Veterinary knowledge or experience evaluating medical records a plus • 2+ years of customer service or call center experience • High school diploma or equivalent work experience
    $77k-110k yearly est. Auto-Apply 60d+ ago
  • Remote Agency Relationship Manager

    Chubb 4.3company rating

    Remote or White House Station, NJ job

    Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Remote Agency Relationship Manager (ARM) for Southeast, Southwest, and Midwest Regions. The ARM position will entail telephonic engagement, combined with limited in-person travel, to assigned agents and brokers. The territory will include responsibilities for several branches with a preference for the candidate to live in one of the assigned regions OR near a Chubb branch office. The ARM will be primarily responsible for overall agency relationship management including renewal client management. The ARM will manage agents in partnership with an Agency Sales Manager (ASM) and Personal Lines Mangers, who are responsible for new client acquisition. The ARM and the ASM/PLM will work as a team, with both individuals responsible for written premium growth, the ARM assigned to existing client new business and cross selling, and the ASM/PLM assigned to new client acquisition, for the same group of agents and brokers. The Remote ARM will report directly to Remote Agency Manager Leader. Key Responsibilities: * Develop agency business plans with assigned agents designed around retention and cross selling of existing clients. * Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques. * Premier account segment renewal table set best practice. * Cross-sell and upselling of existing clients via account rounding initiatives. * Responsible for existing client quote follow up and quote optimization with agents. * Provide support to assigned agencies with non-new client development sales matters. This includes: * Agency training to understand Chubb's products, services and competitive advantages. * Product and service enhancements and rate changes. * Marketing events, campaigns and corporate directives that are designed for existing clients such as water shut off device installation lists. * Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like. * Plan and deliver sales, service, system and continuing education training via webinar or in-person. * Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation. * Book management including analysis of results to identify agency specific and territory trends as related to renewal books. * Develop and maintain trusted agency relationships primarily through phone and some in-person engagement. * Participate in internal meetings and report on results as appropriate. * Work with agents and underwriting on retention and cross selling. * Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration. Competencies: Results Orientation: Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by: * Recognizing and capitalizing on opportunities * Distinguishing what results are important with a focus on achieving high-payoff activities and goals * Challenging self and others to do better without minimizing accomplishments * Identifying critical success factors to accomplish desired results and develop plans to achieve them * Ensuring goals and objectives are measurable and focus on goals not activities * Continually looking for ways to change and improve processes to create improved business results Adaptability: Agile learner who can quickly absorb information and apply it to current business situations by: * Responding well to change * Handling multiple demands/priorities * Adapting to best fit with situation at hand * Handling conflict effectively * Developing new skills quickly * Accepting new responsibilities willingly Customer Engagement: Delivers end to end customer engagement that leads to measurable revenue growth by: * Building rapport quickly and finding common ground * Establishing trust and credibility through timely delivery of commitments * Leveraging goodwill to gain larger share of wallet * Allocating resources to maximize business potential * Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making Problem Solving: Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions by: * Responding to, and resolving, inquiries in a timely manner * Engaging appropriate resources to resolve problems and following through to conclusion * Simplifying complexity by breaking down issues into manageable parts * Looking beyond the obvious to get at root cause * Developing insight into problems, issues and situations Education and Experience: * Bachelor's degree or equivalent work experience * Minimum of 2 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience * Experience selling to successful individuals and families preferred. The pay range for the role is $80,000 to $100,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $80k-100k yearly Auto-Apply 16d ago
  • Risk Specialist, Manufacturing

    Chubb 4.3company rating

    Remote or Troy, MI job

    We are currently seeking candidates for a Manufacturing Specialist with experience in the insurance, loss control, and the safety industry. This person will be supporting our Michigan underwriting operations. The Manufacturing Specialist professional operates within the Risk Consulting Department and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Michigan Risk Consulting Branch Manager and directly support our Michigan territory, along with periodic travel outside the state. Occasional travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, 2-3 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position. The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (property evaluations for large complex locations, new construction projects, sprinkler plan reviews, development of internal guidelines); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss ratio. On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth. Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention. Bachelor's degree in a field focused on Engineering, Safety & Health, or relevant work experience in the risk control/loss control field. Possessing relevant professional designations or certifications such as ASP, CSP, PE, or ARM is highly desirable, but not required. 8+ years of experience in property insurance risk management and loss prevention functions. Exhibit a deep knowledge of the manufacturing industry practice, including underwriting strategies, regulatory paradigms, emerging technologies, unique exposures, litigation, loss history, and risk assessment methodology as applicable. Demonstrate advanced proficiency in analyzing moderate to severe manufacturing industry practice exposures and controls across all applicable lines of business Counseling and providing presentations to existing customers on a variety of risk control topics Evaluation and servicing of larger customers in a variety of industries that include industrial, food processing, life sciences, ethanol, biodiesel, warehousing, and power generation. Training and mentoring of new consultants in property conservation, writing of internal standards, and consulting with less experienced staff, NAT/CAT reviews for wind, hail, flood, earthquake, and wildfire. Ability to effectively communicate technical information regarding well-controlled and poorly controlled exposures to various audiences, including clients, underwriters, brokers, or other stakeholders in the industry practice. Initiative, effective time management, and the ability to function both independently and collaboratively as an integral team member. Proficiency in Microsoft Word and Adobe Acrobat. A working knowledge of Microsoft Excel and PowerPoint is preferred. Meet Chubb's Risk Engineer, Katelyn Nassie, sharing her expertise and commitment to excellence in serving every Chubb customer. Craftsmen of Insurance Katelyn's Story - ******************************************************* Check out our State of the Art Training and Education Center Chubb Risk Engineering Center - *********************************************************************************
    $81k-122k yearly est. Auto-Apply 60d+ ago
  • Sr. Premium Auditor

    Chubb 4.3company rating

    Remote or Chicago, IL job

    We currently have an opening for a Senior Premium Auditor who has extensive and solid background in completing larger Workers' Compensation and General Liability audits in support of Chubb's Commercial Insurance tower. The position is a work at home function completing the assignments by a remote physical audit process. However, the candidate will be asked to conduct onsite physical audits as deemed necessary. The preference is the candidate resides in around the Chicago Illinois area but all candidates regardless of their home location will be considered. Responsibilities: Auditor will be responsible for all aspects of field scheduling and inventory management. Resolving audit questions, disputes, and assisting with rating bureau criticisms. Productive and professional audit service and relationships with producers and customers are key components to successful performance. Performance is measured by productivity, time service, technical quality, and interpersonal plus communication relationships with all parties At times, will provide feedback and quality reviews to 3rd party vendors Compliance with established Chubb audit guidelines Collaboration with internal premium audit staff, managing general agents (MGA), and other Chubb business units is necessary. Required Skills: Ability to work with and analyze electronic payroll information Knowledge of Workers Compensation statutory rules and requirements of all 50 states. Possess knowledge and experience with accounting records, bookkeeping methods Possess medium, to high levels of expertise with Microsoft Excel, especially with pivot tables, relative and absolute formulas, Vlookup, ranges, etc. Excellent communication skills (verbal & written) and sales skills to be able to explain to an insured or risk manager what information is necessary for an audit and more importantly why the information is required. Time management skills to meet or exceed deadlines, while performing or controlling several unrelated assignments simultaneously. Discipline to perform job responsibilities with minimal supervision while keeping others informed while working from a remote location. Initiative and self-motivation to effectively manage inventories. Ability to succeed as an individual as well as to contribute to team success. Ability to always interact with others in a positive and professional manner. Commitment to perform job duties in accord with the highest ethical standards A minimum of five (5) years' experience delivering premium audit service to construction accounts. Casualty Insurance knowledge, professional insurance designations such as APA or CPCU a plus. Four-Year college degree or relevant business experience in Premium Audit function Strong knowledge of Microsoft Office Suite of products as well as other business-related software Chubb Individual Contributor Competencies Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues, and situation. Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues, and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb
    $78k-100k yearly est. Auto-Apply 16d ago
  • Executive Risk Engineer, Property & Casualty

    Chubb 4.3company rating

    Remote or Georgia job

    We are seeking candidates for an Executive Risk Engineer, Property & Casualty with experience in the insurance, loss control, and/or safety industry. This person will be supporting our Alpharetta, GA underwriting and service operations. The Executive Risk Engineer professional operates within the Risk Consulting department and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Southeast Region Risk Consulting Manager and directly support our Georgia territory which may include periodic travel to neighboring states/territories. The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (employee safety, fleet, facility maintenance, business continuation, product safety, etc.); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk engineering services to meet client needs and/or improve the accounts loss history (i.e. business continuation planning, employee safety training, safety committee support, product safety review and evaluate building fire protection systems). On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth. Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention. Occasionally, this position requires overnight travel, approximately 1-2 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position. Five years of experience in property, casualty, and workers' compensation insurance risk management and loss prevention functions, focusing on evaluating hazards and controls. Proficiency in hazard identification skills, emphasizing Property, General Liability, Auto, Products, and Workers' Compensation coverages. Counseling and providing presentations to existing customers on a variety of safety related topics. Comprehensive understanding of existing exposures and safety controls for the following lines of business: property, business interruption, product liability, workers' compensation, and commercial vehicle. Knowledge of fire pump tests and industrial hygiene is desirable. Excellent communication skills, both written and oral. Proficient interviewing techniques and technical report writing ability. Initiative, effective time management, and ability to function both independently and collaboratively as an integral team member. Proficiency in Microsoft Word and Adobe Acrobat. A working knowledge of Microsoft Excel and PowerPoint is preferred. Education and Certification: Bachelor's degree in a field focused on Engineering, Safety & Health, or relative work experience in the risk control/loss control field. Possessing relevant professional designations or certifications such as ASP, CSP, or ARM is highly desirable but not required. Meet Chubb's Risk Engineer, Katelyn Foster, sharing her expertise and commitment to excellence in serving every Chubb customer. Craftsmen of Insurance Katelyn's Story - ******************************************************* Check out our State of the Art Training and Education Center Chubb Risk Engineering Center - *********************************************************************************
    $69k-91k yearly est. Auto-Apply 60d+ ago
  • Senior Site Support Analyst

    Chubb 4.3company rating

    Chesapeake, VA job

    Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience. We are looking for a Senior Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. The role holder will support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude. Key Responsibilities: Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products. Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology Train and guide staff on hardware and software usage Ensure patch compliance for PCs Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls Process help desk tickets for employees and contractors Support end users both physically in the office as well as working remotely Configure and build hardware; install and configure software based on user service requests Document resolution to desktop issues, propose solutions to root cause problems Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment Interact with 3rd party vendors to drive and resolve specific technical problems Respond to incidents by phone, chat or email in a timely manner Take ownership of role related tasks Manage new hire setups, including coordination and configuration of equipment Assist with new hire orientations and onboard new users from a technology perspective Demonstrate a high level of professionalism, interpersonal skills, and team-oriented attitude Demonstrate active listening skills with ability to act with sensitivity and empathize with end user's situation Document resolutions to desktop issues and propose solutions to root cause problems Identify opportunities to improve, automate, or simplify processes or systems Serve as a key contact and representative of IT for projects and initiatives such as: Office Moves and Real Estate Initiatives Hardware Refreshes Major Software Roll Outs Desktop Migrations Security Implementations and Compliance issues Standardization of End User Services to align the EUS catalogue of services globally. Train and guide staff on hardware and software usage Document resolution to desktop issues, propose solutions to root cause problems. Interact with 3rd party vendors to drive and resolve specific technical problems. Identify opportunities to improve, automate, or simplify processes or systems. Experience/Qualifications Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users Can work independently or with a team Microsoft Certified Desktop Support Technician certification a plus Well versed in desktop tools including O365 Knowledge of Mac OS/Apple iOS Experience setting up printers, monitors and IT cabling Some experience with Active Directory beneficial Ability to document processes and procedures Superior customer service and interpersonal skills Ability to effectively communicate about technology Excellent oral and written communication skills
    $94k-123k yearly est. Auto-Apply 60d+ ago
  • Business Development Manager, Personal Lines

    Chubb 4.3company rating

    Glen Allen, VA job

    Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Business Development Manager (BDM) for our Richmond, Virginia territory. The BDM position is responsible for overall agency relationship management including new client acquisition and renewal client management for assigned tier 1 and 2 agents and brokers. The territory will include Viriginia with a preference for the candidate to live in near the Richmond (Glen Allen) Branch. The BDM will report directly to the VP Personal Lines Manager. Key Responsibilities: Develop agency assessments and business plans with assigned independent agencies designed to grow new business from new clients as well as retention and cross selling of existing clients. Identify new clients with annual premium of $5,000 to $250,000+ through effective pipeline development, account pre-qualification and territory analysis/management, ultimately leading to closing deals. Responsible for new and existing client quote follow up and quote optimization with agents. Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques. Premier account segment new and renewal table set best practice. Cross-sell and upselling of existing clients via account rounding initiatives. Provide support to assigned agencies including: Agency training to understand Chubb's products, services and competitive advantages. Product and service enhancements and rate changes. Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like. Coordinate home office initiatives and marketing campaigns that are new and renewal customer oriented, including attendance at associated events. Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation. Book management including analysis of results to identify agency specific and territory trends. Develop and maintain trusted agency relationships primarily through in person travel. Participate in internal meetings and report on results as appropriate. Work with agents and underwriting on new clients, retention and cross selling. Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration. Education and Experience: Bachelor's degree or equivalent work experience Minimum of 3 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience Experience selling to high net worth clients preferred Critical Competencies: Results Orientation: Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by: Recognizing and capitalizing on opportunities Distinguishing what results are important with a focus on achieving high-payoff activities and goals Challenging self and others to do better without minimizing accomplishments Identifying critical success factors to accomplish desired results and develop plans to achieve them Ensuring goals and objectives are measurable and focus on goals not activities Continually looking for ways to change and improve processes to create improved business results Adaptability: Agile learner who can quickly absorb information and apply it to current business situations by: Responding well to change Handling multiple demands/priorities Adapting to best fit with situation at hand Handling conflict effectively Developing new skills quickly Accepting new responsibilities willingly Customer Engagement: Delivers end to end customer engagement that leads to measurable revenue growth by: Building rapport quickly and finding common ground Establishing trust and credibility through timely delivery of commitments Leveraging goodwill to gain larger share of wallet Allocating resources to maximize business potential Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making Problem Solving: Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions by: Responding to, and resolving, inquiries in a timely manner Engaging appropriate resources to resolve problems and following through to conclusion Simplifying complexity by breaking down issues into manageable parts Looking beyond the obvious to get at root cause Developing insight into problems, issues and situations Sales Acumen: Leverage market, business and technical knowledge and insights by: Possessing a big picture perspective and detailed operational understanding of own area of responsibility Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.) Effective utilization of Salesforce to view dashboard information, review open opportunities and add updates, run agency financial reports and summarize agency travel Intrinsic curiosity paired with effective questioning and active listening skills Strong negotiation, leveraging and value-based selling skills Influence Management: Influence and inspire others by: Communicating effectively and passionately about Chubb/Personal Risk Services Successfully persuading, convincing, and influencing others on “why Chubb” Anticipating and preparing for how others will react and overcome obstacles/resistance Leveraging agency relationships to close deals
    $84k-118k yearly est. Auto-Apply 60d+ ago

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