Become A Probation Agent

Probation officers and correctional treatment specialists monitor and work with probationers to prevent them from committing new crimes.

Probation officers and correctional treatment specialists typically do the following:

• Meet with probationers in an office or at the probationer’s residence
• Evaluate probationers to determine the best course of rehabilitation
• Provide probationers with resources, such as job training
• Test probationers for drugs and offer substance abuse counseling 
• Monitor probationers’ contact with law enforcement
• Conduct meetings with probationers and their family and friends
• Write reports and maintain case files on probationers

Probation officers and correctional treatment specialists work with probationers who are given probation instead of jail time, who are still in prison, or who have been released from prison.

The following are examples of types of probation officers and correctional treatment specialists:

Probation officers, who are sometimes referred to as community supervision officers, supervise people who have been placed on probation instead of sent to prison. They work to ensure that the probationer is not a danger to the community and to help in their rehabilitation through frequent visits with the probationer. Probation officers write reports that detail each probationer’s treatment plan and their progress since being put on probation. Most work exclusively with either adults or juveniles.

Parole officers work with people who have been released from jail and are serving parole, helping them re-enter society. Parole officers monitor post-release parolees and provide them with information on various resources, such as substance abuse counseling or job training, to aid in their rehabilitation. By doing so, the officers try to change the parolee’s behavior and thus reduce the risk of that person committing another crime and having to return to prison.

Both probation and parole officers supervise those under community supervision through personal contact with the probationers and their families. Probation and parole officers require regularly scheduled contact with supervisees by telephone or through office visits, and they also check on them at their homes or places of work. When making home visits, probation and parole officers take into account the safety of the neighborhood in which the probationers and parolees live and any mental health considerations that may be pertinent. Probation and parole officers also oversee drug testing and electronic monitoring of those under supervision. In some states, officers do the jobs of both probation and parole officers.

Pretrial services officers investigate a pretrial defendant’s background to determine if the defendant can be safely allowed back into the community before his or her trial date. Officers must assess the risk and make a recommendation to a judge, who decides on the appropriate sentencing or bond amount. When pretrial defendants are allowed back into the community, pretrial officers supervise them to make sure that they stay within the terms of their release and appear at their trials.

Correctional treatment specialists, also known as case managers or correctional counselors, advise probationers and develop rehabilitation plans for them to follow when they are no longer in prison or on parole. They may evaluate inmates using questionnaires and psychological tests. They also work with inmates, probation officers, and staff of other agencies to develop parole and release plans. For example, they may plan education and training programs to improve probationers’ job skills.

Correctional treatment specialists write case reports that cover the inmate’s history and the likelihood that he or she will commit another crime. When inmates are eligible for release, the case reports are given to the appropriate parole board. The specialist may help set up counseling for the parolees and their families, find substance abuse or mental health treatment options, aid in job placement, and find housing. Correctional treatment specialists also explain the terms and conditions of the prisoner’s release and keep detailed written accounts of each parolee’s progress.

The number of cases a probation officer or correctional treatment specialist handles at one time depends on the needs of individuals under supervision and the risks associated with each individual. Higher risk probationers usually command more of an officer’s time and resources. Caseload size also varies by agency.

Technological advancements—such as improved tests for drug screening and electronic devices to monitor clients—help probation officers and correctional treatment specialists supervise and counsel probationers.