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Best problem manager certifications
The best certifications for a problem manager are IT Information Library Foundations Certification (ITIL), ITIL Foundation, and Six Sigma Green Belt.
Problem manager certifications demonstrate your competency as a problem manager to employers. However, not all problem manager certifications provide the same value.
Below is a list of the best problem manager certifications. Obtaining a problem manager certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for problem managers
| Rank | Problem manager certification | Organization |
|---|---|---|
| 1 | IT Information Library Foundations Certification (ITIL) | Zavata |
| 2 | ITIL Foundation | HDI |
| 3 | Six Sigma Green Belt | IASSC |
| 4 | Project Management Professional (PMP) | PMI |
4 best problem manager certifications
1. IT Information Library Foundations Certification (ITIL)
The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. Course Benefits: 1) Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function, 2) Learn how ITIL processes can be utilized in any size organization, 3) Promote a common vision and language within the IT infrastructure.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
2. ITIL Foundation
This LCS-accredited course outlines the ITIL best-practices framework and prepares the participant for the ITIL Foundation certification exam, a prerequisite for all other ITIL certifications. This course provides an understanding of the service lifecycle and processes as well as the best and common practices for IT service management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Six Sigma Green Belt
The IASSC Certified Lean Six Sigma Green Belt (ICGB) is a professional who is well versed in the Lean Six Sigma Methodology who both leads or supports improvement projects, typically as a part-time role. A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. They understand how to perform and interpret Six Sigma tools and how to use standard principles of Lean.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required?
4. Project Management Professional (PMP)
The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for a problem manager?
The best problem manager certification is IT Information Library Foundations Certification (ITIL). The IT Information Library Foundations Certification (ITIL) is awarded by the Zavata.
Here's a bit more background on how to obtain this problem manager certification:
- To become a certified IT Information Library Foundations Certification (ITIL), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- No renewal for certification, if you earn it once it is valid all time.
What are some of the most in-demand certifications for problem managers?
The most in-demand problem manager certification is ITIL Foundation based on all active job postings. Having this problem manager certification will give you access to more problem manager jobs with higher salaries.
What certifications can impact a problem manager career and salary?
The IT Information Library Foundations Certification certification will help you to secure a incident manager position, which will increase your pay and career trajectory. A incident manager's average salary is $99,939 whereas problem managers make an average salary of $79,324.
The most common combination of problem manager certifications include: IT Information Library Foundations Certification (ITIL), ITIL Foundation, and Six Sigma Green Belt.
Online courses for problem managers to earn certifications
1. Engaging in Service Innovation and Management
This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into service innovation and management. This course will give you tools to examine initial plans for healthcare service/process redesign. You will be...
2. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
3. Introduction to Service Management with ITIL 4
Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices...
4. ServiceNow IT Service Management (CIS - ITSM) Practice Tests
Prepare for the Service Now Certified Implementation Specialist exam in IT Service Management (CIS-ITSM)...
5. IT Service Management with ITIL 4 Foundation -Full Training
Learn about ITIL 4, ITSM, Concepts of Service Management, the Four Dimensions, Service Value System and Practices...
6. Root Cause Analysis and the 8D Corrective Action Process
A Comprehensive Approach to Problem Solving: Analysis, Containment, and Permanent Corrective Action...
7. Operations Management A-Z: Business Processes and Systems
Operations Management: Supply Chain & Business Processes in Industry for Manufacturing and Services Organizations...
8. The Complete Business Process Management (BPM) Master Class
12000+ enrollments Learn the Business Process Management methods used by the world's most successful organizations...
9. IT Service Management with ITIL 4 Foundation Course
Lean and Unlock Your Service Management with ITIL 4, Real-World Scenarios, Practical Examples and Mockup exams...
10. Management Consulting Approach to Problem Solving
A practical guide with case studies & real-life examples how to make better decisions using Mc Kinsey, BCG, Bain tricks...
11. Lean BPM - Lean Business Process Management Change Skills
Lean BPM - learn how to use lean business management techniques to reduce waste and improve your business efficiency...
12. Change Management Training: Master the Change Process!
Learn how to manage a sustainable change processes and how your company will react to change...
13. ServiceNow ITSM Processes
Learn all there is to know about the ITSM processes and how they apply in Service Now...
14. Leadership, Business Process Improvement, & Process Mapping!
Learn the leadership, communication, and process mapping skills to accelerate your career!...
15. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
16. Informed Risk Taking: Risk Management Process - Analysis
Risk Management Strategies : Risk Analysis Techniques : Risk Management Principles : Risk Management Process : Methods...
17. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
18. Operations Management: Supply Chains, Products and Services
Master Supply Chain Management and Product and Service Development in Manufacturing and Service Organizations...
19. Effectively Managing Employee Performance
Learn how to prevent performance problems, identify, counsel, and take action...
20. Process Improvement
#1 Process Improvement course: The step by step guide on how to deliver effective and lasting process improvements...