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  • Director, User Operations

    Nerdwallet, Inc. 4.6company rating

    San Francisco, CA jobs

    At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr
    $144k-198k yearly est. 1d ago
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  • Local Contract Pharmacist - $50 per hour

    Talentburst, Inc. 4.0company rating

    Cranston, RI jobs

    TalentBurst, Inc is seeking a local contract Pharmacist for a local contract job in Cranston, Rhode Island. Job Description & Requirements Specialty: Pharmacist Discipline: Allied Health Professional Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Local Contract Pharmacist Cranston, RI/ Remote 12 months Shift - 10 hours per week but the candidate would need to have some availability during clinical hours (7:00 AM-5:00 PM). Shift: Day Hours/Week: 10 Start Time: 12:00 AM End Time: 12:00 AM Remote It is a remote position, with the exception of quarterly meetings or when a provider requests an in person visit. 10 hours a week- flexible hours, but candidate would need to have some availability during clinical hours (7:00 AM-5:00 PM). Valid RI Pharmacist license required at submission. We are seeking a dedicated Public Health Education Specialist / Academic Detailer to join our team and lead provider education efforts around access to care for patients with rare diseases. This role will be responsible for the development and implementation of an academic detailing program designed to educate healthcare providers about the access model, approved model drugs, and claims submission processes. The Public Health Education Specialist / Academic Detailer will play a vital role in bridging public health education with clinical practice through provider engagement, one-on-one academic detailing visits, and the creation of high-impact educational materials. ________________________________________ Key Responsibilities • Serve as the primary academic detailer delivering structured, evidence-based education to providers and treatment centers. • Support the development and delivery of academic detailing tools, guides, and presentations. • Educate providers on the access model, model drugs, and claims submission procedures to improve patient outcomes and reduce barriers. • Build strong, trusted relationships with clinical stakeholders. • Monitor, track, and report program outcomes, trends, and opportunities for improvement. • Stay current on emerging trends in treatment, drug coverage policies, and access barriers. • Collaborate with internal teams and external partners to support aligned goals. ________________________________________ Qualifications • Doctor of Pharmacy (PharmD) required. • Possess a valid and active pharmacist license in the state of Rhode Island (in good standing). • Demonstrated knowledge of and experience working with patients with rare diseases. • Strong foundation in public health principles. • Excellent communication, presentation, and interpersonal skills. • Ability to engage with clinical audiences in a respectful, educational, and non- promotional manner. • Comfortable traveling to provider sites throughout Rhode Island as needed. ________________________________________ Preferred Qualifications • Prior experience with academic detailing or clinical outreach/education. • Prior experience with Medicaid or public health programs. #TB_HC #ZR Talent Burst Job ID #25-47393. Posted job title: Pharmacist/Public Health Education Specialist About TalentBurst, Inc TalentBurst Health & Life Sciences is an established provider of healthcare workforce solutions, servicing healthcare facilities across the United States for over 15 years. As a Joint Commission Certified Agency, our commitment to quality, integrity, and exceptional service has made us a trusted name in the healthcare staffing landscape. Our mission is to bridge the gap between healthcare professionals seeking fulfilling opportunities and healthcare organizations striving to maintain their high standards of care. We are committed to providing top-notch healthcare professionals with access to facilities where they can focus on delivering exceptional patient care and thrive. Whether you're a nurse, allied health professional, or administrative personnel, we have the expertise to match your skills and aspirations with the perfect placement.
    $97k-130k yearly est. 3d ago
  • Executive Assistant to President - Foundation

    Career Group 4.4company rating

    New York, NY jobs

    A prestigious foundation is looking for an Executive Assistant to support their President. This is a wonderful opportunity for a sharp, hard-working, and organized candidate who can act as a true right hand for the executive and their team. Compensation commensurate with experience $120-140k range (including base/bonus) + fully paid benefits, unlimited PTO, 401k match The office is in Midtown West, NYC and the organization operates on a hybrid schedule, in office 4 days/week - one day work from home. Hours: 9a-6p - flexible as needed during busy times and 24/7 mentality Flexible to work onsite at events in the evenings a few times/year Key Responsibilities: Manage the President's calendar in addition to attention to the team's calendar, scheduling appointments and meetings, and coordinating travel arrangements. Liaise with the Board, grantees, partners and other stakeholders to ensure smooth communication and collaboration. Manage and track correspondence. Coordinate and manage logistics for Foundation events, including venue, catering, and guest list management. Support the team in project management, including tracking progress and ensuring timely completion of tasks. Manage expenses and liaise with the Finance team to ensure timely tracking of expenses. Liaise with IT support, when needed, to help troubleshoot. Provide general support to the Foundation team as needed. Personal assistant tasks including contract management, medical payments, insurance coordination, trip planning, and expense payment. Requirements: Bachelor's degree required. 3+ years of experience supporting a senior executive. Requires a high degree of foresight and attention to detail - able to juggle a constantly evolving schedule, flag conflicts before they arise, and ensure the executive's time is used effectively. Strong communication skills, both written and verbal. Ability to work independently and take initiative in addition to working well with a team. Ability to multitask and prioritize tasks effectively.Resourceful, able to find a way to make things happen. Tech savvy with an eye toward continuously improving processes and efficiency. Highly proficient in Office 365 and other relevant software. Familiarity with database management is a plus. Familiarity with event management and planning. Discretion and professionalism when handling confidential information. Experience managing domestic and international travel. Experience in family offices, non-profits, and foundations is a plus. Please submit your resume to apply! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early
    $120k-140k yearly 1d ago
  • Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands

    OCPA 3.7company rating

    Foley, AL jobs

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 1d ago
  • Remote Business Solutions & Sales Recruiting Lead - SF

    Roth Staffing 4.1company rating

    San Francisco, CA jobs

    A leading staffing firm is seeking a Business Solutions Manager in San Francisco, California. This role focuses on driving business development and recruitment for legal workforce solutions. Candidates should have strong B2B sales experience and a passion for creating remarkable client experiences. The position offers flexibility to work fully remote with competitive salary ranging from $60,000 to $90,000 plus bonuses. #J-18808-Ljbffr
    $60k-90k yearly 5d ago
  • Informatica Developer

    Soft Tech Consulting, Inc. 3.6company rating

    Washington, DC jobs

    MUST BE ABLE TO OBTAIN PUBLIC TRUST MUST BE A US CITIZEN REMOTE WORK FOR NOW, BUT COULD RETURN TO ONSITE ANYTIME THIS YEAR Soft Tech offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS We are seeking a skilled Informatica Developer and data integration specialist with strong expertise in Informatica PowerCenter and Informatica Intelligent Cloud Services (IICS). The ideal candidate will lead the migration of existing data integration workflows from an on-premise PowerCenter environment to the cloud-based IICS platform. This role involves designing, developing, and implementing data integration solutions while ensuring data accuracy, performance, and alignment with business needs. Responsibilities Design and develop data integration workflows, mappings, and transformations using Informatica Power Center and Informatica IICS. Lead the migration of existing data integration workflows from an on-premise PowerCenter environment to the cloud-based IICS platform. Collaborate with business analysts and stakeholders to gather and understand data requirements, translating them into efficient technical designs. Build complex mappings to load data from multiple sources, incorporating functional logic to meet business needs. Perform data validation and implement quality checks to ensure data accuracy and integrity. Document data integration processes, workflows, and solutions comprehensively. Troubleshoot and resolve issues related to data integration, ensuring optimal performance and scalability. Qualifications Minimum of 3 years of experience in data integration and ETL development with Informatica Power Center and Informatica IICS. Strong expertise in designing and implementing data workflows, mappings, and transformations, particularly in leading migrations to cloud-based platforms. Proficiency in relational databases, SQL, and data modeling concepts. Advanced knowledge of Sybase, PostgreSQL, and Oracle. Familiarity with AWS cloud platforms and data warehousing solutions. Proven ability to work independently and collaboratively in a fast-paced environment. About Us Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech's mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Soft Tech Consulting, Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr
    $87k-114k yearly est. 3d ago
  • Hybrid Water/Wastewater Project Manager - California

    Kennedyjenks 4.1company rating

    San Francisco, CA jobs

    A leading engineering consulting firm in Northern California is seeking a Water/Wastewater Project Manager to oversee diverse water and wastewater projects. This role involves supervising project phases, managing client relationships, and ensuring compliance with regulations. Candidates should possess a degree in Civil or Environmental Engineering and have over 8 years of related experience, including project management. The firm supports a hybrid working model with a minimum of two office days per week and offers a competitive salary ranging from $130,000 to $200,000. #J-18808-Ljbffr
    $130k-200k yearly 2d ago
  • Strategic Legal Billing Specialist - Hybrid (SF)

    Farella Braun + Martel LLP 3.9company rating

    San Francisco, CA jobs

    A leading law firm in San Francisco is seeking a Billing Coordinator to support its monthly billing processes. Responsibilities include preparing client invoices, coordinating collections, and managing billing software. Candidates should have at least two years of billing experience, proficiency in accounting concepts, and excellent communication skills. The firm offers competitive salary and comprehensive benefits. Pay range is $75,000 to $90,000 depending on experience. #J-18808-Ljbffr
    $75k-90k yearly 1d ago
  • Senior Brand & Creative Manager - Remote

    RSA Conference 4.7company rating

    San Francisco, CA jobs

    A leading cybersecurity event company is seeking a creative leader to design impactful marketing materials for their conference and membership products. The ideal candidate will have over 8 years of experience in B2B and technology sectors, and a strong portfolio in both print and digital media. This remote position requires expertise in Adobe Creative Suite and Microsoft PowerPoint, along with strong storytelling and communication skills. Join a passionate team that values diversity and innovation. #J-18808-Ljbffr
    $118k-162k yearly est. 5d ago
  • Hybrid COO: Scale Operations in Healthcare Language Services

    Linguava 4.3company rating

    Portland, OR jobs

    A premier language services provider is seeking a Chief Operations Officer (COO) in Portland, Oregon. This role involves operational leadership to ensure company performance and compliance within the healthcare sector. The ideal candidate has over 10 years of experience in team leadership, strong strategic planning skills, and a passion for health equity. Responsibilities include overseeing daily operations, developing scalable strategies, and leading a high-performance culture. This is a full-time, hybrid position. #J-18808-Ljbffr
    $107k-138k yearly est. 2d ago
  • Patient Scheduling Specialist

    Medasource 4.2company rating

    Denver, CO jobs

    Medical Support Assistant Duration: 1 year contract (strong possibility of extension!) Onsite: Denver, CO Full Time: M-F, Day Shift Overview: We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by a large healthcare system. MSAs provide critical front-line administration support across outpatient clinics and virtual care services. Responsibilities: • Customer service, appointment scheduling, and records management • Answer phones, greet Veteran patients, schedule appointments and consults • Help determine a clinic's daily needs, and verify and update insurance information Required Qualifications: • Minimum 6+ months of customer service experience • 1+ year of clerical, call center, or healthcare administrative experience • High school diploma or GED required • Proficient with medical terminology • Typing speed of 50 words per minute or more • Ability to pass a federal background check • Reliable internet for a remote work environment
    $35k-42k yearly est. 4d ago
  • Direct Hire Recruiter

    Jackson Therapy Partners 4.0company rating

    Orlando, FL jobs

    Since 2006, Jackson Therapy Partners has provided allied and therapy staffing to over 1,300 healthcare and education providers nationwide, helping patients and clients receive the important care that they need in communities where skilled professionals are in short supply. Awarded Best of Staffing 2022, and Top Workplace by the Orlando Sentinel, our team works to inspire others, cheer on our teammates, and lead with kindness while helping therapists and allied professionals build an adventurous, life-changing travel career. Part of Jackson Healthcare's “Family of Staffing Companies," together we're helping thousands of healthcare facilities serve more than 10 million patients each year. Building Stronger Communities Together Our corporate team is a dynamic mix of recruiters, sales, technology, HR, accounting, marketing, and support team professionals who are passionate about working as a team to ensure quality client and patient care nationwide. At Jackson Therapy Partners, you'll enjoy a culture that encourages individual and team development through training, giving back, and team building events like volunteering in our local communities building bikes for kids, an occasional 5k, and company food fests. Job Summary: As a Direct Hire Recruiter at Jackson Pharmacy Professionals, Jackson Therapy Partners, or Jackson Health Pros, you'll be the key connection between talented clinicians and opportunities nationwide. Your role is to aggressively source, screen, and place healthcare professionals in permanent positions, ensuring both client and candidate satisfaction. You'll manage the full recruitment cycle, build a robust pipeline, and maintain lasting relationships with clinicians. Your ability to work independently, make sound decisions, and thrive in a fast-paced, sales-driven environment will be critical to your success. Benefits and Perks: Hybrid Work Schedule: Enjoy a blend of in-office and remote work. Career Advancement: Opportunities to grow within the company. Dynamic Company Culture: Join a team that values collaboration and celebrates success. Day 1 Medical, Dental, and Vision Benefits: Competitive and comprehensive. 23 Days of Paid Time Off in your first year. 401K Plan with Company Match: Invest in your future with our support. Referral Bonuses: Get rewarded for helping us build our team. Employee Recognition Program: Celebrate your successes. Tuition Assistance: Support for your continued education. Key Responsibilities: Achieve Recruitment Goals: Meet or exceed individual and team targets, including weekly metrics. Develop Strategic Recruitment Plans: Collaborate with managers to tailor recruitment strategies. Source and Screen Candidates: Utilize internal and external resources to find top talent for open roles. Manage the Sales Pipeline: Drive candidates through the recruitment process, from lead generation to placement. Negotiate Offers: Partner with clinicians and clients to finalize terms like salary, relocation, and bonuses. Facilitate Hiring Processes: Work closely with the sales team and account managers to coordinate interviews and placements. Build and Maintain Relationships: Foster ongoing connections with placed clinicians to ensure satisfaction. Cultivate a Talent Pipeline: Engage with active and passive candidates to build a network for current and future needs. Database Management: Keep clinician profiles updated and record all interactions accurately. Ensure Quality Standards: Review candidate resumes for content and format, maintaining high standards. Qualifications: High school diploma or equivalent required; Bachelor's degree preferred. Basic understanding of recruitment processes and strategies. At least 1 year of experience in recruiting or a related sales environment, ideally within a staffing agency. Driven to meet goals: Proven track record of exceeding recruitment targets. Strong customer service skills and the ability to build relationships. Proficiency in relevant computer applications and databases. Self-starter: Able to work independently in a virtual environment. Excellent communicator: Strong phone and messaging skills. Organized and Detail-Oriented: Able to prioritize tasks and adapt to new projects. Open to feedback and committed to continuous improvement. Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
    $37k-58k yearly est. Auto-Apply 5d ago
  • Senior Director, Platform Product Management Remote (USA)

    Pager 4.3company rating

    San Francisco, CA jobs

    Senior Director, Platform Product Management Remote (USA) PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always‑on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award‑winning workplace. PagerDuty is seeking a Senior Director, Platform Product Management to lead the industry's transformation to fully automated operations. Our vision: a world where AI‑augmented software developers build and ship applications 10× faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. Responsibilities Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for: Developer Experience: APIs & integrations - docs & tools, strategic integrations Infrastructure & Internal Tools: internal admin tools, distribution channel enablement Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd‑party partners Foster a high‑performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader Basic Qualifications 6‑10+ years in technical product management at a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.) Experience building, coaching and leading high‑performing teams of 5+ PMs Strong knowledge of integration architecture, patterns and platforms, understanding of cross‑application business processes and flows, and knowledge of API best practices Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers Ability to experiment with 3rd‑party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design Excellent collaboration skills with cross‑functional teams that include engineering, product management, sales, and marketing Ability to write, speak, and think about complicated and highly technical problems with uncommon lucidity Self‑motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount Preferred Qualifications Bachelor's or Master's in Computer Science or technical field, MBA is a plus Practical experience as a software developer is a big plus The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. PagerDuty is an equal‑opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E‑Verify employment verification program. #J-18808-Ljbffr
    $158k-219k yearly est. 3d ago
  • Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands

    OCPA 3.7company rating

    Georgetown, DE jobs

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 1d ago
  • Remote ANDA Regulatory Strategist

    Pharmatech Associates 3.6company rating

    San Francisco, CA jobs

    A prominent pharmaceutical consultancy is looking for a highly experienced Regulatory Consultant to guide and support their regulatory strategy and submissions. This remote role requires a proven track record in ANDA submissions and a strong understanding of FDA regulations. The successful candidate will work closely with executive leadership and manage the successful registration and commercialization of products. A minimum of 10 years of industry experience is needed, along with an advanced degree in a relevant field. #J-18808-Ljbffr
    $75k-126k yearly est. 3d ago
  • Chief Technology Officer

    Isaca 4.5company rating

    Redlands, CA jobs

    Education Leadership Services (ELS) - Chief Technology Officer - Sage Oak Charter Schools. Salary range: $191,856 - $216,556; 12 mo/220 days If you have excellent people skills, a strong leadership background in technology, the ability to work remotely, and value strong stakeholder relationships, join us! We have a dedicated, hard-working team serving Southern California counties. The Chief Technology Officer provides visionary leadership and strategic oversight of Sage Oak Charter Schools technology systems, digital learning infrastructure, data governance, and innovative initiatives. The position ensures that technology is leveraged to enhance student learning, strengthen operational efficiency, and advance organizational goals. The CTO guides the development of secure, scalable, and future systems; leads AI and digital transformation efforts; and partners with departments across the schools to ensure technology practices align with and advance Sage Oak's mission, vision, and core values. Initially, the CTO will be expected to spend significant time at the office to get to know the team and build relationships. Ongoing, they should continue to be present as needed to maintain and strengthen those relationships. The successful candidate will have demonstrated ability related to technology, leadership, and communication. They will have the ability to work remotely. Job related experience within information technology and with increasing levels of responsibility is required. Experience in a K - 12 educational environment and/or independent study model is preferred. A bachelor's degree in a job‑related field with an emphasis in computer science, information systems, or related discipline is required. A Masters degree in information technology, educational/organizational leadership, or public administration preferred. Apply at: educationleadershipservices.org. For questions, contact search consultants: Dr. David Cash: ******************* Dr. Rob Voors: ****************** Bachelors degree is required; Masters degree is preferred; Valid drivers license, and evidence of insurability; Maintains appropriate certificates and/or licenses #J-18808-Ljbffr
    $191.9k-216.6k yearly 4d ago
  • Director of Data Strategy

    Catholic Charities SF 4.1company rating

    San Francisco, CA jobs

    Catholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Founded in 1907 to care for the orphans of the San Francisco earthquake, Catholic Charities is an independent non-profit organization. All financial contributions directly support Catholic Charities' programs in Marin, San Francisco, San Mateo and Sonoma Counties. Catholic Charities serves and advocates for the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by local law. The primary role of the Director of Data Strategy is to support the implementation and development of systems and practices that will lead to a continual cycle of Discovery, Analysis, and Improvement throughout the agency. A key element of this position will be to facilitate data collection, examination and turning it into usable information for Agency Strategic and Operational direction. The Director will steward Agency accreditation which measures levels of impact, outcomes, indicators of success and the theory of change that Catholic Charities uses to achieve these results. In carrying out this role, the Director will balance responsibilities of implementing solutions and helping programs and administrative departments to develop the capacity and capability to conduct their own continuous improvement measurements and goals. The Director is a champion for data science and for Catholic Charities to be a data driven organization and forges Business Development for agency opportunity to explore new business ventures and program services. Responsibilities Lead the discovery, planning and implementation of sustainable technology and process systems that result in desired agency outcomes and continuous improvement by implementing and coordinating a data strategy plan for the entire agency. Build upon existing data collection instruments and methodologies to identify program/service/department level impact, outcomes, indicators of success and the theories of change that we will use to achieve the results and to generate optimal data to measure progress in achieving program/service outcomes. Assist and train agency leaders and staff on the use and interpretation of data for quality improvement and strategic decision making. Work with others to share and interpret findings and lead efforts to adopt practices and build capacity and capabilities of a learning organization. Lead initiatives on behalf of the Agency consisting of direct or matrixed personnel in project planning, design, and execution to realize Agency strategy for the betterment of Catholic Charities services. Provide clear communication of key findings to a variety of sponsors and stakeholders including agency Staff, Executives, Board Members, Funders, and Community Practitioners. Be a champion and collaborative partner in accreditation for the entire agency, especially in the areas of quality improvement and data usage. Provide consultation and guidance that enable those responsible for execution and adherence to compliance. Establish and provide oversight into an Agency Data Governance model that aligns with compliance standards for accreditation, contracts, grants and enables continual analysis to be a Data Driven organization. Provide management, oversight and mentorship to direct reports and other staff as required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Qualifications Education & Experience: Bachelor's level degree in social science or related field. 5-7 years of experience with program evaluation, database management, or similar areas Experience with the identification of impacts, outcomes, indicators, theories of change, and logic models. Experience with analysis of data and the ability to convey relevance to others Experience supervising staff. Knowledge, Skills & Abilities: Ability to prioritize and manage multiple projects concurrently. Excellent written and verbal communication skills. Ability to work effectively and influence in a matrixed organization. Strong analytical skills and attention to detail. Demonstrated use of research methodology and techniques. Ability to translate research into salient messages and outcomes. Proficient with Microsoft Office suite (Outlook, Word, PowerPoint, Excel). Demonstrated experience using Microsoft Teams or other Unified Communication and Collaboration tools to effectively work remotely with geographically dispersed colleagues. Experience in using Microsoft Power BI to quickly perform analysis and develop recommendations is required. Proficient with Microsoft Fabric, UKG, & Blackbaud's Raiser's Edge. Familiar with Social Media platforms with the ability to leverage analytic tools measuring utilization and effectiveness of Agency website for fund raising. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances & Requirements Clearance: Required TB Screening: Negative Tuberculosis Test: N/A First Aid Certificate: N/A Physical Demands & Work Environment Occasional bending, standing, stooping, kneeling, reaching, twisting and walking. Occasional lifting, pushing and pulling. Frequent repetitive motions: Making substantial movements of the wrists, hands and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform activities such as preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading. Driving is not required for this position. If driving is requested for a specified project, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required). The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. Noise level in work environment is usually moderate in accordance with a typical office environment. The work environment includes traveling using various modes of transportation. EEO & Legal DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Rights & Notice Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
    $114k-158k yearly est. 1d ago
  • National Sales Recruiter

    Jackson Therapy Partners 4.0company rating

    Remote

    Since 2006, Jackson Therapy Partners has provided allied and therapy staffing to over 1,300 healthcare and education providers nationwide, helping patients and clients receive the important care that they need in communities where skilled professionals are in short supply. Awarded Best of Staffing 2022, and Top Workplace by the Orlando Sentinel, our team works to inspire others, cheer on our teammates, and lead with kindness while helping therapists and allied professionals build an adventurous, life-changing travel career. Part of Jackson Healthcare's “Family of Staffing Companies," together we're helping thousands of healthcare facilities serve more than 10 million patients each year. Building Stronger Communities Together Our corporate team is a dynamic mix of recruiters, sales, technology, HR, accounting, marketing, and support team professionals who are passionate about working as a team to ensure quality client and patient care nationwide. At Jackson Therapy Partners, you'll enjoy a culture that encourages individual and team development through training, giving back, and team building events like volunteering in our local communities building bikes for kids, an occasional 5k, and company food fests. Why Join Us? Lucrative Rewards: Competitive salary with uncapped commissions means your hard work directly translates into financial success. Recognition and Celebration: Achieve your goals and you could be eligible for our prestigious Annual President's Club Trip. Flexibility and Balance: Enjoy the best of both worlds with a hybrid work schedule that includes remote workdays. Endless Growth Opportunities: We're committed to your professional development and offer ample opportunities for career advancement. Vibrant Company Culture: Join a team that fosters individual and collective growth through training, community service, and team-building events like charity bike builds, 5k runs, and company food fests. This isn't just a job-it's a chance to make a meaningful difference while achieving personal and professional success. Position: National Recruiter (Inside Sales) As a National Recruiter at Jackson Therapy Partners, you'll play a pivotal role in connecting talented therapists with life-changing opportunities across the nation. Your responsibilities include: Meeting or exceeding sales targets through proactive sourcing, screening, and interviewing of candidates. Cultivating strong relationships with therapists, clients, and team members. Negotiating placement packages to ensure mutual satisfaction. Providing ongoing support to traveling clinicians to maintain retention and build future pipelines. Qualifications: High School or GED required; bachelor's degree preferred. Sales-oriented mindset with a passion for competition and goal attainment. Proven track record of meeting and exceeding targets in a fast-paced environment. Strong communication skills, both verbal and written. Proficiency in Microsoft Office suite and ability to adapt to new systems. Join Our Dynamic Sales Team at Jackson Therapy Partners! Are you ready to embark on an exhilarating journey in sales that not only enriches your career but also makes a profound impact on communities nationwide? Look no further! At Jackson Therapy Partners, we've been at the forefront of providing top tier allied and therapy staffing to over 1,300 healthcare and education providers since 2006. Our dedication to excellence has earned us accolades such as Best of Staffing 2022 and recognition as a Top Workplace by the Orlando Sentinel. As part of Jackson Healthcare's esteemed "Family of Staffing Companies," we are instrumental in supporting thousands of healthcare facilities, positively impacting the lives of over 10 million patients each year. If you're ready to unleash your potential in a dynamic sales environment where your efforts directly impact lives, we want to hear from you! Apply now to join our team at Jackson Therapy Partners and embark on a fulfilling career journey. Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
    $42k-64k yearly est. Auto-Apply 2d ago
  • Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands

    OCPA 3.7company rating

    Hartselle, AL jobs

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 1d ago
  • Director, Digital Marketing - Hybrid (Social & CRM)

    Matter 4.5company rating

    Boston, MA jobs

    A growing digital agency is seeking a Director of Digital Marketing to oversee and lead their digital marketing team. This role focuses on enhancing social media, CRM, and email marketing capabilities while fostering team growth. The ideal candidate has over 8 years of digital marketing experience, particularly in social media strategies for B2B and consumer brands. The position offers a competitive salary and requires leadership, strategic thinking, and extensive knowledge in digital marketing. #J-18808-Ljbffr
    $107k-167k yearly est. 4d ago

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