What is a Process Analyst

A Process Analyst is a consultant hired by a business whose task is to advise on how best to maintain and improve the processes which take place within the company, thus upping the effectiveness and productivity and assuring that the machine runs as smoothly as possible. They often have to document and record data on these tasks, research any failures, and may even need to create entirely new procedures and projects.

A person hoping to be hired in this position should have at least a Bachelor's in a Data or IT-related field of study or perhaps in Business Management. Strong analytical and organizational skills are a must, too.

There is more than meets the eye when it comes to being a Process Analyst. For example, did you know that they make an average of $33.53 an hour? That's $69,751 a year!

Between 2018 and 2028, the career is expected to grow 14% and produce 118,300 job opportunities across the U.S.

What Does a Process Analyst Do

There are certain skills that many Process Analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Analytical skills, Communication skills and Interpersonal skills.

Learn more about what a Process Analyst does

How To Become a Process Analyst

If you're interested in becoming a Process Analyst, one of the first things to consider is how much education you need. We've determined that 66.1% of Process Analysts have a bachelor's degree. In terms of higher education levels, we found that 13.1% of Process Analysts have master's degrees. Even though most Process Analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Process Analyst. When we researched the most common majors for a Process Analyst, we found that they most commonly earn Bachelor's Degree degrees or Master's Degree degrees. Other degrees that we often see on Process Analyst resumes include Associate Degree degrees or High School Diploma degrees.

You may find that experience in other jobs will help you become a Process Analyst. In fact, many Process Analyst jobs require experience in a role such as Customer Service Representative. Meanwhile, many Process Analysts also have previous career experience in roles such as Business Analyst or Administrative Assistant.

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Average Salary
$69,751
Average Salary
Job Growth Rate
14%
Job Growth Rate
Job Openings
125,801
Job Openings
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Process Analyst Career Paths

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Average Salary for a Process Analyst

Process Analysts in America make an average salary of $69,751 per year or $34 per hour. The top 10 percent makes over $94,000 per year, while the bottom 10 percent under $51,000 per year.
Average Salary
$69,751
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Process Analyst Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Process Analyst. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Process Analyst Resume

At Zippia, we went through countless Process Analyst resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Process Analyst Resume Examples And Templates

Process Analyst Demographics

Process Analyst Gender Statistics

female

47.6 %

male

47.0 %

unknown

5.4 %

Process Analyst Ethnicity Statistics

White

69.3 %

Asian

11.7 %

Hispanic or Latino

8.5 %

Process Analyst Foreign Languages Spoken Statistics

Spanish

51.8 %

French

11.4 %

German

7.2 %
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Process Analyst Education

Process Analyst Majors

31.9 %
9.6 %

Process Analyst Degrees

Bachelors

66.1 %

Masters

13.1 %

Associate

12.8 %

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High School / GED
Associate
Bachelor's
Master's
Doctorate

Top Colleges for Process Analysts

1. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. George Washington University, The

Washington, DC • Private

In-State Tuition
$55,230
Enrollment
12,161

6. Pennsylvania State University

University Park, PA • Private

In-State Tuition
$18,454
Enrollment
40,108

7. Lehigh University

Bethlehem, PA • Private

In-State Tuition
$52,930
Enrollment
5,030

8. Harvard University

Cambridge, MA • Private

In-State Tuition
$50,420
Enrollment
7,582

9. University of Georgia

Athens, GA • Private

In-State Tuition
$11,830
Enrollment
29,474

10. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529
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Online Courses For Process Analyst That You May Like

BPMN Process Analysis using Microsoft Visio Professional
udemy
4.6
(1,005)

Business Analyst Guide to Business Process Modelling with BPMN and Microsoft Visio Professional...

Business Analyst: Software Testing Processes & Techniques
udemy
4.5
(6,358)

Reduce project bugs with repeatable testing processes. Learn to create test cases, scenarios, track defects, & more!...

Operations Management A-Z: Business Processes and Systems
udemy
4.5
(1,128)

Operations Management: Supply Chain & Business Processes in Industry for Manufacturing and Services Organizations...

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Top Skills For a Process Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 7.8% of Process Analysts listed Project Management on their resume, but soft skills such as Analytical skills and Communication skills are important as well.

  • Project Management, 7.8%
  • Business Process, 7.0%
  • Customer Service, 6.3%
  • Continuous Improvement, 4.6%
  • Sigma, 4.0%
  • Other Skills, 70.3%
  • See All Process Analyst Skills

12 Process Analyst RESUME EXAMPLES

Best States For a Process Analyst

Some places are better than others when it comes to starting a career as a Process Analyst. The best states for people in this position are Connecticut, Washington, Alaska, and Oregon. Process Analysts make the most in Connecticut with an average salary of $82,874. Whereas in Washington and Alaska, they would average $77,905 and $77,069, respectively. While Process Analysts would only make an average of $76,780 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Process Analyst Jobs:
910
Highest 10% Earn:
$140,000
Location Quotient:
3.42
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Process Analyst Jobs:
525
Highest 10% Earn:
$132,000
Location Quotient:
1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Rhode Island

Total Process Analyst Jobs:
189
Highest 10% Earn:
$119,000
Location Quotient:
0.98
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Process Analysts

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Top Process Analyst Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ Process Analysts and discovered their number of Process Analyst opportunities and average salary. Through our research, we concluded that Sdlc Partners, L.p. was the best, especially with an average salary of $69,751. Citigroup follows up with an average salary of $59,500, and then comes Boeing with an average of $74,594. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a Process Analyst. The employers include Komatsu America, The PNC Financial Services Group, and Tenet Healthcare

Becoming a Process Analyst FAQs

How much does a process analyst make?

A process analyst makes $79,000 in a year, on average. However, this can range from $55,000 to almost $150,000 a year.

The salary for business process analysts can vary significantly due to education, experience, specific job duties, and organizational structure. For example, an entry-level business process analyst whose role primarily involves assisting more senior employees will likely only make around $55,000 a year.

Meanwhile, a business process analyst in a large corporation with over ten years of experience, a master's degree, and multiple direct reports will likely make closer to $150,000 in a year.

Additionally, business process analysts working at a large tech company will typically make more than those working for smaller companies or manufacturing businesses.

Finally, while a minor factor, location can also influence salary. People who live and work as business process analysts in major metropolitan areas on the east and west coasts make more than those in smaller cities in the midwest.

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Is business process analyst a good career?

Yes, business process analyst is a good career. Business process analysis is a growing field that offers significant opportunities for high pay, professional growth, and interesting work.

Like many careers in tech, becoming a business process analyst is a good career move because it has significant potential for growth and high salaries. One of the top reasons to start a career as a business process analyst is the opportunity to work in almost any field.

There is a demand for business process analysts in numerous areas, as most businesses need professionals who understand business processes and technical principles. Business process analysts can use this knowledge to help them make informed process decisions and increase efficiencies within their company.

Additionally, the demand for business intelligence analysts continues to grow as industries rely more and more on technology to provide them with business insights. As the field grows, business intelligence analysts gain job security and increase their salaries significantly.

Business process analysts fill various roles within companies, but their primary goal is to assess business requirements and make evidence-based recommendations to support process improvements.

They also serve as intermediaries between executive decision makers, management teams and IT professionals to keep track of business performance, conduct process mapping, and identify internal inefficiencies.

Finally, a business intelligence analyst is not limited to data analytics but has many opportunities to pivot their career toward different roles. They can work as data engineers, warehouse architects, and business intelligence managers.

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What qualifications do you need to be an analyst?

The qualification you need to be an analyst is a bachelor's degree in computer science or mathematics from an accredited institution or its equivalent. However, a master's degree in mathematics, computer science, or machine learning is an added advantage.

Other fields that are acceptable include economics, statistics, and information management at either a bachelor's or master's level.

Some certifications that are desirable but not mandatory for applicants include Professional in Business Analysis (PBA), Agile Analysis Certification (AAC), and Certified Business Analysis Professional (CBAP). Relevant work and hands-on experience may be a substitute for any of the above certifications.

There are many different types when it comes to being an analyst (e.g., tax, financial, data). While each type of analyst requires its own specializations, an analyst at its core is someone who gathers, interprets, and uses complex data to develop actionable steps that will improve processes and optimize results.

Requirements for the Top 16 Analyst Types:

  • Vendor analyst. Plays an important role in a company's outsourcing and purchasing decisions by gathering and analyzing data on vendors and presenting their findings in a clear and easy-to-understand way.

    • Qualifications needed include a bachelor's degree and sufficient experience analyzing supply chains and communicating with vendors.

  • Intelligence analyst. Monitors and helps prevent data breaches by collecting, analyzing, and producing conclusions based on relevant data.

    • Qualifications needed include at least a bachelor's degree, preferably a master's degree in international relations (MAIR).

      Additional certificates help as well, and they include Certified Information Systems Security Professional (CISSP), Intelligence Fundamentals Professional Certification (IFPC). Criminal Intelligence Certified Analyst (CICA), Certified Business Intelligence Professional (CBIP).

  • Geospatial analyst. Interpret aerial images and GPS information to map different locations. Provide data-driven solutions to professionals on where to start construction projects.

    • Qualifications needed include a bachelor's or master's degree in civil engineering, cartographic science, environmental science, geographic information systems, or related fields.

  • Tax analyst. Prepare, review and file tax returns on behalf of their clients or company. They find ways to reduce tax payments and ensure all tax laws are being adhered to.

    • Qualifications include - Passing the certified public accounting (CPA) exam, attention to detail, knowledge of tax laws, numeracy, interpersonal and communication skills, knowledge of accounting and bookkeeping procedures, and commercial awareness.

  • Financial analyst. Study the history of financial data to provide projections and financial health reports. They also explore investment opportunities and inform their clients of the risks and benefits involved with certain decisions.

  • Project analyst. Provides data-based support to a project manager. They help plan and execute projects through processes (e.g., budget analysis, forecasting), gather market data, and present new techniques or methods to improve efficiency.

    • Qualifications needed include - a bachelor's degree in business management, finance, economics, or a related field. Many employers now require a master's degree, such as a master of business administration (MBA).

  • Data analyst. Collect and interpret different types of data. The purpose of data analysis is typically to provide a data-driven foundation for decision-making. Data analysts look for patterns or trends and use these to make projections. They may also provide easy-to-read reports that simplify data for companies.

    • Qualifications needed include a strong understanding of Structured Query Language (SQL), Microsoft Excel, Critical Thinking, R or Python-Statistical Programming, Data Visualization, Machine Learning, and Communication skills.

  • Network analyst. Design and analyze computer networks that organizations use. Their primary duties include creating network systems that meet the needs of an organization, monitoring the network systems for effectiveness, and providing technical support.

    • Qualifications needed include at least a bachelor's degree, usually in computer science, telecommunications, or a similar discipline, and experience with information technology.

  • Economic analyst. Works with large data sets to create economic forecasting models for private organizations or the government.

    They research the current economy, along with past trends, to determine what the economy will look like in the short- and long-term future. Companies hire economic analysts to help them better predict future events so they can make financial decisions.

    • Qualifications needed SQL, data analysis, SAS (Statistical Analysis System), financial statements analysis, Microsoft (e.g., Excel, Powerpoint) commercial and cultural awareness.

  • Operations analyst. Identifies problems related to business operations and helps create solutions to improve communication, data management, and lead generation. They collect data from certain departments, such as sales and marketing, and create reports for company decision-makers.

    • Qualifications needed include strong business acumen, excellent analytical skills, high proficiency in Microsoft Office applications, working with minimal supervision, having good interpersonal skills to work with different management levels, and the ability to sit in front of a computer for many hours a day.

  • Business analyst. Study the current state of a business and find improvement areas. Areas they may study include customer needs, technology requirements, and financial data. After conducting their analysis, business analysts present their conclusions to managers to help them implement suggested changes.

    • Qualifications needed include commercial awareness, communication, interpersonal, time management, organizational, problem-solving, analytical, leadership, and management skills, among others.

  • Computer systems analyst. Study the current computer systems of an organization and find ways to improve efficiency and costs. Computer systems analysts understand the goals and needs of a business and then develop a plan on how the latest technology can assist them.

    • Qualifications needed include excellent analytical skills, high proficiency in Microsoft Office applications, working with minimal supervision, having good interpersonal skills and good computer skills, among others.

  • Technical analyst. Responsible for communicating technical knowledge within a business. They interview people within a business to better understand project needs and communicate technical requirements to business management.

    Technical analysts ensure management and technical teams have the same understanding of various requirements.

    • Qualifications needed include - programming languages, data visualization, database proficiency, software development, among others.

  • Management analyst. Study organizations and propose solutions to improve efficiency. They're typically external consultants who provide an objective view of the company.

    Duties include interviewing employees, reviewing current processes and finance, and making recommendations to meet the company's goals.

    • Qualifications needed include - strong numeracy, data management, business management, critical thinking, great attention to detail, data visualization, and the ability to process large amounts of information, among others.

  • Business systems analyst. Studies current business procedures and reports potential challenges to management. They also identify effective solutions related to business software and computer procedures.

    Business systems analysts may also design new computer programs by studying current employee behavior or project requirements.

    • Qualifications needed include - commercial awareness, communication, and interpersonal skills, time management and organizational skills, problem-solving skills, analytical skills, leadership, and management skills.

  • Program analyst. Inspects a business program and recommends ways to improve them. They also implement data collection and management techniques, participate in strategic planning, and document changes to programs.

    • Qualifications needed include - strong analytical skills, proficiency in computer technology and Microsoft office application, exceptional research and reporting skills, strong time management skills, working knowledge of applicable laws and standards in the industry.

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