FIN Business ProcessAnalyst 3 (2500041J) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, *********************** Unposting Date: OngoingWork Location: General Services Center 4200 Surface Road 1st Floor Columbus 43228-1313Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $42.74 - 62.95 per hour Schedule: Full-time Work Hours: M - F: 8:00AM - 5:00PMClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Interpreting Financial Statements, Accounting and Finance, Information TechnologyProfessional Skills: Active Learning, Analyzation, Verbal Communication, Written CommunicationPrimary Technology: ORACLE Agency OverviewAbout Us:Led by Director Kathleen C. Madden, the Ohio Department of Administrative Services is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards and commissions. Enterprise Shared Solutions coordinates strategies for delivery of government information and services electronically. This includes oversight of the Ohio portal, which enables constituent access to state information and services via the internet, including Ohio.gov and the Ohio Business Gateway. Enterprise Shared Solutions also partners with the Health and Human Services Cabinet and the Governor's Office of Health Transformation to streamline health and human services. The office consists of the following program areas: Enterprise Applications and Management, Ohio Administrative Knowledge System (OAKS) Service Assurance, Ohio Benefits, and the Ohio Geographically Referenced Information Program Job DescriptionAbout Us:
Act as a PeopleSoft Financial (FIN) Management and Product Specialist.
Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations and Projects.
Use business process modeling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
Help manage the State's relationship with its ERP Managed Services Providers (MSP) to ensure that SLA's and other performance metrics are met.
Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
Gather and analyze information from stakeholders, business owners, customers and management.
Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application.
Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
Identify risks and recommend changes related to processes, projects and procedures.
Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
Perform as liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members.
Develop project plan with project manager or recommend approaches through defining tasks, leading meetings and other tasks to gather and coordinate activities for requirements gathering.
Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
Perform validation of solutions by analyzing the end product and specification requirements.
Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams.
Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.
Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMinimum Qualifications:
60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies. -Or equivalent of minimum class qualifications for employment noted above.
Job Skills: Information Technology, Accounting and Finance, Computer Literacy, Interpreting Financial Statements, Active Learning, Verbal Communication, Written Communication
Knowledge, Skills and Abilities
Knowledge of:
PeopleSoft ERP Operations Management
Accounts Payable and Receivable
Asset Management
Billing
General Ledger
Budget Development
Strategic Sourcing
Supply Chain
Travel and Expense
Commitment Control
Procurement
Self Service
Computer Science
Skill in:
PeopleSoft Financial Management 9
MS Office 365 suite (SharePoint, Teams, Outlook, PowerPoint, Visio, Word, Excel, etc.)
Experience with SQL Server, MySQL, Oracle, or other specific SQL databases
Application management/outsourcing experience (preferably Onshore)
Ability to:
Communicate verbally and have written communication skills in large/complex organizations
Utilize the Tier-One System Integrator firm providing PeopleSoft/Oracle professional services*
Problem solve at all levels of an organization
Supplemental InformationApplying for position:When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$42.7-63 hourly Auto-Apply 1d ago
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Data Management Senior Analyst
Bread Financial 4.7
Columbus, OH
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. The Senior Analyst, Data Management supports the execution of the enterprise data management program, ensuring compliance with regulatory, risk, and business policies. This role demands a strong understanding of data usage and management, collaborating with Business Partners, Data Stewards and senior leadership to develop, analyze, and execute the Data Management Strategy.
Essential Job Functions
Support the implementation of 2-3 data management capabilities such as data cataloging, data profiling and data issue remediation. Execute the Data Management roadmap. - (35%)
Design and develop data centric solutions (such as data cataloging, data profiling and data issue remediation) driven by business needs. Elicit requirements, perform data analysis, create technical designs and application codes, perform testing and tool configurations - (25%)
Partner with data communities and collaborate cross-functionally with Data Governance, IT and other functions to ensure integration of data quality/management processes. - (25%)
Create and maintain documentation, define and/or implement procedures, ensure compliance with policies and standards and report on established metrics and KPIs. - (15%)
Minimum Qualifications
High School Diploma or GED.
2+ years of experience in Data Quality Management, Metadata Management, Data Analysis, Data Modeling, Data Warehousing, Data Governance, Master Data Management.
Preferred Qualifications
Bachelor's Degree in Information Technology, Information Management, Management Information Systems, Computer Science, or Business. or equivalent, relevant work experience
3+ years of experience in Banking and Financial services, particularly in card processing.
Skills
Data Quality
Metadata Management
Data Governance
Data Mining Analysis
Data Modeling
Innovation
Agile Methodology
Metrics Reporting
Collibra
Reltio
Archer
CoPilot
Reports To: Manager and above
Direct Reports: 0
Work Environment
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Travel
Ability to travel up to 10% annually
Physical and Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Communicate/Hearing
Communicate/Talking
Move/Traverse
Reaching
Typing/Writing
Focus and complete tasks in situations that have a speed or productivity metric
Maintain focus in high pressure or fast-paced work environment
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless otherwise noted below):
$69,900.00 - $126,600.00
Full Salary Range for position:
California: $80,400.00 - $158,300.00Colorado: $69,900.00 - $133,000.00New York: $76,900.00 - $158,300.00Washington: $73,400.00 - $145,600.00Maryland: $73,400.00 - $139,300.00Washington DC: $80,400.00 - $145,600.00Illinois: $69,900.00 - $139,300.00New Jersey: $80,400.00 - $145,600.00Vermont: $69,900.00 - $126,600.00Ohio: $69,900.00 - $126,600.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial
At Bread Financial, you'll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We've been consistently recognized as a best place to work nationally and in many markets and we're proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled-both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at ************************.
Job Family:
Information Technology
Job Type:
Regular
$80.4k-158.3k yearly Auto-Apply 4d ago
Operations Data Analyst
Gifthealth Inc.
Columbus, OH
Description:About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Operations Data Analyst is a self-starter and problem-solver who is successful in combining technology and data to deliver best-in-class outcomes. This individual is energized by solving complex business problems and is consistently effective at making high-judgment decisions at a rapid pace, even amidst the ambiguity that comes with charting a course of action where no precedent exists. The ideal candidate thrives in an environment where strategy, innovation, and decision-making are intentionally distributed, where candor, speed, and data are highly valued, and where colleagues at all levels hold one another to unusually high standards.
This position will play a critical role in helping Gifthealth become a truly data-driven organization by transforming data into actionable insights that drive strategic business decisions. The ideal candidate will bring strong analytical skills, a passion for data, and the ability to communicate complex findings clearly and concisely. This role will work closely with the VP of Market Access Operations and Account Directors to understand their data needs and deliver analytical solutions. In addition, this individual will help build and optimize the company's data pipeline to ensure efficient data flow and integration across multiple sources.
Key Responsibilities
Collaborate with program team leadership to understand business insight needs, including metrics tracking, dashboard creation, and report generation.
Define and monitor KPIs, conduct in-depth data analysis to uncover opportunities, and deliver actionable insights to drive business success.
Develop, implement, and maintain impactful dashboards, reports, and metrics while ensuring data integrity and validity.
Present findings and recommendations clearly to key stakeholders across the organization.
Manage multiple projects and clients simultaneously in a fast-paced, results-driven environment.
Process and analyze large datasets to identify trends, patterns, and insights.
Own and execute the strategy developed by the VP of Market Access Operations to deliver daily, weekly, and monthly dashboards for internal reporting and client leadership teams.
Continuously improve data processes and methodologies to enhance efficiency and accuracy.
Conduct ad hoc analyses to support various business initiatives and projects.
Document processes and methodologies to ensure knowledge sharing and continuity.
Develop tools and frameworks to improve data accessibility and usability for stakeholders.
Leverage API connections to integrate data from internal and external sources, ensuring seamless data flow.
Ensure data quality by implementing data validation and data-cleansing procedures.
Design and implement data models and queries to extract, aggregate, and report on data.
Provide technical coaching, mentoring, and training across multiple stakeholder groups to drive adoption of the data platform organization-wide.
Handle sensitive information with a high level of confidentiality.
Qualifications
Bachelor's degree in Business, Analytics, Statistics, Engineering, Computer Science, or a related field, or equivalent relevant experience in a data- or numbers-driven environment.
3+ years of experience as a Data or Business Analyst delivering solutions using business intelligence tools (e.g., Microsoft Power Platform, Qlik, Tableau).
Strong call center experience with a demonstrated commitment to quality and continuous improvement.
Experience in a patient services organization, call center, hub, or pharmaceutical/biotech environment preferred.
Requirements
Ability to work independently and proactively while exercising sound judgment, creativity, and innovation.
Proven ability to deliver results in a fast-paced, deadline-driven environment.
Ability to interact confidently and effectively with senior management.
Ability to identify opportunities for improvement in processes and associate performance.
Excellent verbal, written, and presentation skills, including the ability to deliver both positive and constructive feedback with sensitivity and confidentiality.
Ability to break down complex problems and projects into manageable goals and align initiatives with the overall Data Platform strategy.
Ability to influence at all levels of the organization and partner effectively with cross-functional teams.
Highly motivated self-starter with the ability to work efficiently with minimal supervision.
Willingness to work outside normal business hours as needed to collaborate with international colleagues.
Strong problem-solving skills, ability to learn quickly, and a proactive approach to project completion.
Highly organized with strong attention to detail.
Work Environment
Location: Remote
Schedule: Full-time Monday - Friday, with occasional weekends, holidays and travel depending on needs of client and business.
May require additional availability or flexibility for escalations.
Regular meetings with your teams, department, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods of time throughout the workday.
Must be able to occasionally stand, walk, bend, and reach as needed to perform job duties.
Must be able to perform repetitive motions for extended periods, including typing, mouse use, and viewing computer screens.
Must be able to communicate effectively via phone, video conference, and written correspondence.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
$57k-80k yearly est. 31d ago
Business Analyst - SAP Work and Asset Management Implementation
Blue Star Partners 4.5
Columbus, OH
Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates)
Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $75 - $80/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Scope of Services:
The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation.
Role, Responsibilities & Deliverables:
Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs.
Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals.
System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality.
Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams.
Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing.
Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units.
Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa.
Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements.
Required Experience:
Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP.
SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred.
Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications.
Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology.
Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations.
Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus.
Key Skills:
Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration.
Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals.
Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization.
Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met.
Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes.
Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders.
Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope.
Education & Certifications:
Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
Certifications: SAP Certification in relevant module(s) preferred.
Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus.
Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.
$53k-68k yearly est. 60d+ ago
Internal Strategy and Process Consulting Lead
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210648436 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $104,500.00-$195,000.00 Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of our transformation. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals.
Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence.
Job responsibilities:
* Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations.
* Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
* Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation.
* Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
* Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals.
* Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement.
* Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions
* Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor.
* Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions.
* Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions
Required qualifications, capabilities, and skills:
* 5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction.
* Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science.
* Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact.
* Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below).
* Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below).
* Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department.
* Self-motivated and executes deliverables with speed and precision
* A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge.
* Ability to travel up to 10%
Preferred qualifications, capabilities, and skills:
* 3+ years management consulting experience
* Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science.
* Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align
* Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness.
* Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration.
* Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
* Experience using agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
$104.5k-195k yearly Auto-Apply 6d ago
Revenue Operations Analyst
Shaffer Distributing Co 4.0
Columbus, OH
We're looking for a hands-on Revenue Operations Analyst to bring greater consistency, clarity, and reliability to how our sales work gets done. This role focuses on building out and maintaining a clean, dependable CRM and supporting the flow of quoting, ordering, and reporting. It's a great fit for someone who enjoys organized systems, clear processes, and making things work smoothly to enable sales teams.
You'll be closely involved in the tools and workflows our sales teams use every day, helping support our team, improve visibility, and keep things running well as the business grows.
Who We Are
Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries.
We've grown significantly in recent years and are focused on the future. We are evolving our structure, strengthening our divisions, and investing in the tools and roles that will help us grow. This new role is a key part of that forward momentum.
What You'll Do
The Revenue Operations Analyst acts as a steady connector across our revenue workflow, keeping systems organized and processes running the way they should. It's well suited for someone who likes turning defined ideas into something that works reliably every day.
Key areas of responsibility include:
CRM Development & Maintenance
Maintain accurate, well-structured CRM data
Enable CRM tools for the sales team
Keep records organized and aligned as opportunities move through the pipeline
Align data from CRM and ERP systems
Quoting & Ordering
Support quote standards and perform quality review for accuracy
Manage order changes so updates are tracked and nothing gets missed
Identify, surface & solve bottlenecks and inconsistencies in CRM and sales data
Reporting & Enablement
Produce CRM and sales activity reporting
Ensure reports are timely, clear, and dependable
Support revenue generating activities & processes
The Revenue Operations Analyst is a hands-on role focused on execution and upkeep. You will spend most of your time coordinating with sales and operations teams, living in the systems, and keeping the engine running smoothly. This position works in the office. Standard work hours are M-F 8am-5pm, with minimal travel, as needed.
Location: Columbus, Ohio (In-office, Full Time)
Required Skills & Experience
Experience in sales operations or similar role
At least 2 years working in a CRM
HubSpot experience preferred, not required
Highly organized, detail-oriented and execution driven
Skilled with Microsoft Office tools with high technical aptitude
What We Offer
Become an employee-owner and earn shares every year Competitive compensation 401(k) with company match Medical, dental, vision, life, and disability insurance Paid vacation and paid holidays Supportive and collaborative work environment
$47k-74k yearly est. Auto-Apply 27d ago
Entry Level Vibration Analyst
I-Care USA 4.8
Columbus, OH
Responsible for maintaining a full time on site Condition Monitoring services ensuring quality and customer satisfaction. Candidate is responsible for scheduling work as necessary as well as reporting metrics, KPIs that accurately reflect the performance, progress, reports and findings as required by the client and I-care. The Manager is also accountable for developing and updating SOP's, internal audits, overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing, be a technical resource to the client and I-care employees in troubleshooting PdM and lubrication-related issues and perform and oversee specific projects as assigned.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Leads condition monitoring program setup or for clients as required, including but not limited to:
a. Building and maintaining CM technology databases to applicable I-care and client-required standards.
2. Responsible for communication and education between the company and clients, including but not limited to:
a. Communicating the I-care deliverables to the client.
b. Conduct technology awareness sessions for clients as requested.
c. Submit documented case studies for customers to support machine life cycle improvement.
d. Must be able to interact comfortably, gain trust, and communicate effectively.
3. Responsible for necessary auditing, metrics and reporting, including but not limited to:
a. Ensuring all databases are in compliance with current applicable standards.
b. Managing all database changes.
c. Lead Management of Change (MOC) process adherence.
e. The accuracy and timeliness of all internal and external communications and reporting.
f. Nuisance alarm management.
4. Responsible for the overall safety awareness of the work environment.
a. Ensuring compliance with I-care, client, OSHA, and other applicable standards.
b. Actively participates in I-Care and client safety programs to foster continuous improvement.
c. Issue a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe then do not perform the work until a safe method or condition exists, period.
5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to:
a. Assist in training/mentoring of I-Care employees.
b. Able to convey obtained knowledge from seminar/training sessions.
6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to:
a. Collect technology data in accordance with I-Care and best practice industry standards.
b. Maintains technology databases with current information.
e. Reports results in a clear concise manner following all I-Care and/or client procedures for content.
7. Other Responsibility
a. Performs special projects as assigned. Work on call and/or overtime as needed and required.
b. Ensures that the work area and all I-Care and/or client-supplied equipment are clean, secure, and well maintained.
_______________________________________________________________________________________
GENERAL PERFORMANCE MEASUREMENTS
1. Technical - verifies accurate analysis and reporting of technology data, reports are accurate, and neat, and assignments are completed as scheduled.
2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times.
3. Work is performed safely and the employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent.
REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration
Analyzers, Ultrasound. Working knowledge of other condition-monitoring technologies.
Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torquing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition-monitoring technologies.
EXPERIENCE REQUIRED:3 or more years of direct related experience.
SKILLS/ABILITIES: Good communication skills, both oral and written.
Proficient computer skills, including but not limited to Windows, Word, and Excel.
Solid analytical and problem-solving abilities.
Able to work well independently.
$65k-83k yearly est. 60d+ ago
Business Analyst II/Tech Writer
Foxhole Technology, Inc. 4.0
Columbus, OH
Job Title: Business Analyst II/Tech Writer
Position Type: Full-time
Clearance Level: Secret
Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world.
Foxhole Technology is seeking a Business Analyst II/Tech Writer to support cyber sensing development and defense activities within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across the DoDIN and multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance.
Job Description
Provide support to contract management and control planning, contract reporting, Technical Interchange Meetings, Technical Exchange Meetings, Transition Implementation Planning, and Risk Management.
Support governmental professional management, consulting and administrative service support for business functions involved in the internal programming and execution process.
Assist with the development of external project reports, which includes, but is not limited to: monthly program reviews, quarterly program assessments, and other reports related to project management.
Prepare executive reports and briefings for various projects.
Conduct and monitor data calls for various divisions and offices.
Provide deliverable tracking, review deliverables, and provide guidance for improvement.
Support data collection activities.
Analyze programmatic data; report findings and conduct process improvement evaluations.
Provide professional service support to the development of strategic guidance and internal procedures and policies for business and routine non-technical operations.
Provide professional service support to assist with administrative functions to include, but not limited to: document preparation, scheduling, record keeping, recording minutes, after action reports, preparing travel orders, reserving Government facility meeting space, office supply and inventory, preparing briefing packages, property control, information research and archival, data entry, project coordination, and control activities.
Provide technical expertise for the Operations and Maintenance (O&M) of the deployed software and sensors systems.
Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
Coordinates the display of graphics and the production of document.
Ensures content is of high quality and conforms to standards.
Gather, translate, and compose technical information into clear, readable documents for use by both technical and non-technical personnel.
Develop and maintain system, programming, security authorization, and operations documentation, procedures, and methods.
Produce workflows, design diagrams and drawings both at the business level and SOP technical level.
Provide and coordinate documentation services and ensure the accuracy of technical documentation. Draft and finalize IT documentation, including technical specifications, user manuals, installation guides, and operating manuals in the style and format required by the task.
Support the program's SharePoint project site by designing, constructing the site using corporate standards and managing all project documents in conjunction with the Program Manager (PM) and Configuration Manager.
Maintain the document library by updating the documents and keeping track of version controls.
Manage and maintain documentation standards (processes and style standards).
Develop contractually required deliverables by working with the PM, Technical Lead, and developers and submit deliverables to customers per an agreed upon delivery schedule. Manage storing of all deliverables and keep track of the deliverable inspection memos from customers.
Meet with customer representatives, vendors, program management staff, or government/contractor/ Subject Matter Experts (SME) to establish technical specifications, SOPs, workflows and other related program documentation as required.
Develop training material for the user community as new functionality is released
Support the PM with meeting minutes, status reports and other tasks as requested
Assist in the administration of project deliverables and provide editorial review for the final products
Minimum Requirements
Minimum Security Clearance: Active Secret clearance.
Minimum of 3+ years of experience as a Business Analyst/Tech Writer
Expertise in the development, operation, maintenance, and management of electronic business tools.
Experience in supporting the procurement process, such as assisting with market research and research for various justifications, determinations, and findings.
Working knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, and Adobe Acrobat
Basic MS Visio skill sets to create workflows and diagrams
Ability to work on multiple documents under tight deadlines
Highly organized, proactive, and collaborative
Basic knowledge of managing operating systems, user permissions, and file structures
Ability to follow structured processes and maintain clear documentation.
Strong interest in learning and contributing to a mission-driven, security-focused team
Desired Experience/Certifications
BS Degree in a related Field
Familiarity with either Windows Server or Linux systems
Knowledge of DevSecOps principles, automation, test integration, and scalable deployment architectures
More Information
#MON
At Foxhole Technology, we are committed to pay transparency as required by law, for our applicants and employee-owners. The salary range for this position is $70,000-$78,000. Actual compensation will be determined based on a number of factors as permitted by law.
Foxhole Technology offers a competitive benefits package for our employees and their dependents, including health, dental, and vision care, paid leave, retirement plans (401K, Roth, and ESOP), life and disability insurance, flexible spending accounts, and education and training assistance.
Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.
Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.
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$70k-78k yearly Auto-Apply 17d ago
Business Analyst - Pharmacy & Patient Experience Insights
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The Business Analyst, Pharmacy & Patient Experience is a strategic partner across Account Management and Operations, responsible for understanding how patients move through our workflows-from prescription intake to fulfillment to ongoing support-and identifying meaningful opportunities to improve outcomes. You will drive the analytics behind Patient Experience performance, operational efficiency, pharmacy throughput, and quality of service.
This role is ideal for someone who loves uncovering insights, telling compelling data stories, and building models that help shape how thousands of patients receive care.
Key Responsibilities
Patient Experience & Pharmacy Insight Generation
Analyze the full patient journey across pharmacy operations: prescription intake, processing workflows, communication touchpoints, and fulfillment outcomes.
Identify friction points, trends, and opportunities that impact patient satisfaction, speed to therapy, and medication adherence.
Build dashboards and reporting in Looker that illuminate patient-level and operational KPIs (e.g., turnaround time, resolution cycles, experience quality metrics, task volume, and throughput).
Use SQL and Python to develop repeatable analytics, operational models, and automated insights.
Storytelling & Decision Support
Translate complex data into clear, actionable narratives for leaders across Account Management, Pharmacy, Clinical, and Product.
Build business cases and insight decks that highlight root causes, strategic opportunities, and measurable impact on patient outcomes.
Work cross-functionally to define metrics and develop strategies that elevate the patient experience.
Predictive Modeling & Operational Forecasting
Forecast patient demand, workflow volume, staffing needs, and operational load using statistical modeling.
Support scenario planning around new pharmacy workflow changes, patient communication strategies, and experience-improvement initiatives.
Measure impact of operational experiments or product features, enabling data-driven decisions around scale and investment.
Process & Systems Optimization
Partner with operations, engineering, and product teams to identify data gaps, improve metric reliability, and refine upstream workflows.
Improve data quality across Looker, SQL models, and experience-related datasets.
Champion experimentation, continuous improvement, and high-quality analytics practices.
Qualifications
3-6+ years of experience as a Business Analyst, Data Analyst, or Operations Analyst, ideally in healthcare, pharmacy, or patient-facing environments.
Strong expertise in SQL, Python, and Looker (or similar BI tools).
Demonstrated ability to identify trends, evaluate root causes, and derive insights that influence business outcomes.
Outstanding communication and storytelling skills-able to convey complex patterns in a way that resonates with both operational and executive audiences.
Experience analyzing patient journeys, experience metrics, operational workflows, or other service-quality domains.
Comfort operating in fast-paced, high-growth environments where ambiguity is expected and ownership is essential.
Preferred Skills:
Experience with pharmacy operations, PBM, healthcare delivery, or patient support processes.
Exposure to predictive modeling techniques, queueing theory, or operational research.
Track record of influencing process improvement or experience-improvement initiatives.
Work Environment
Location: Remote
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with your team, department, or leadership to ensure alignment.
Key Essential Functions
Must be able to sit and/or work at a computer for extended periods of time.
Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone.
Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation.
Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing.
Must be able to work during standard business hours.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
$60k-84k yearly est. 28d ago
Pharmacy Program Optimization Analyst
Andhealth
Columbus, OH
Job Description Pharmacy Program Optimization Analyst Full Time Columbus, Ohio AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a Pharmacy Program Optimization Analyst who will play a critical role in maximizing the efficiency and effectiveness of our partner's federal drug pricing programs. This individual will move beyond traditional compliance, focusing on identifying and implementing opportunities for significant program enhancement and revenue capture across multiple pharmacy claim initiatives.
You will apply strong analytical skills to identify inefficiencies, uncover missed opportunities, and improve performance across pharmacy claims and operational workflows. While this role operates in a regulated healthcare environment, prior healthcare or 340B experience is not required. We value analytical thinking, adaptability, and a willingness to learn complex domains.
What you'll do in the role:
Analyze pharmacy claims data across multiple partners to identify trends, anomalies, and missed revenue opportunities. Investigate unpaid or uncaptured claims through structured root cause analysis, working with FQHC partners, TPAs, and pharmacy operations teams to implement durable fixes that improve paid claim rates and data integrity.
Evaluate billing configurations, payer carve-out logic, and submission pathways to ensure claims are routed correctly and in compliance with program requirements.
Query and analyze data from EHRs, TPAs, and pharmacy operating systems to validate eligibility, utilization, and claim capture, identifying optimization opportunities across workflows.
Troubleshoot live data, system, and integration issues that impact program eligibility, utilization, or optimization.
Build and maintain reporting to track monthly savings, utilization, and performance trends, supporting financial optimization, forecasting, and leadership visibility.
Produce audit-ready datasets and reports to support compliance reviews and external audits.
Stay current on manufacturer policies, reimbursement rules, and HRSA (Health Resources and Services Administration) OPAIS updates - assessing their impact on program optimization and advising stakeholders on required changes.
Partner cross-functionally to improve program workflows, documentation, and operational efficiency, contributing to continuous improvement initiatives.
Support program growth and evolving analytical needs as assigned.
Education & Licensure Requirements:
Bachelor's degree in Analytics, Computer Science, Economics, Engineering, Mathematics, or a related quantitative field - or equivalent practical experience.
340B ACE Certification preferred but not required.
Other Skills or Qualifications:
Strong proficiency in SQL, including writing complex queries, joins, aggregations, and performance optimization.
Hands-on experience with ETL processes, including data extraction, transformation, validation, and loading across multiple systems.
Strong analytical and problem-solving skills, including the ability to perform root cause analysis and identify process improvements.
Advanced proficiency in Microsoft Excel (e.g., pivot tables, lookups, complex formulas).
Comfort working across multiple systems and reconciling data inconsistencies.
Strong attention to detail, including numerical accuracy and data validation.
Ability to manage competing priorities and operate effectively in a fast-paced environment.
Ability to work independently, take initiative, and continuously improve processes.
Clear written and verbal communication skills, with the ability to explain complex findings to non-technical audiences.
Experience working with healthcare data, claims, or other regulated environments.
Familiarity with pharmacy operations, reimbursement workflows, or revenue optimization.
Exposure to EHRs or other operational healthcare systems.
Knowledge of the 340B Drug Pricing Program or willingness to pursue certification
Here's what we'd like to offer you:
Equal investment and support for our people and patients.
A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more.
Supervisory Responsibilities:
This role will operate as an individual contributor.
Work Environment:
The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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$61k-92k yearly est. 28d ago
Cybersecurity Subject Matter Expert - Lead
Sql Database Administrator In Fort Belvoir, Virginia
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Provide expert-level support, research, and analysis of exceptionally complex cybersecurity problems, processes, and solutions.
Serve as a technical advisor to the Cybersecurity Assessment Program, delivering technical direction, interpretation, and alternative approaches to complex challenges.
Apply advanced cybersecurity principles, theories, and methodologies to develop innovative and practical solutions for enterprise environments.
Recommend and implement security tools, technologies, and software solutions aligned with DoD security requirements and DISA guidelines.
Assist in developing software tool requirements and selection criteria, including creation of product-specific STIGs derived from applicable DISA SRGs.
Work independently on unusually complex technical problems and guide advanced technological concepts through development into final solutions.
Conduct evaluations of cloud computing environments, security controls, and compliance posture.
Develop, maintain, and communicate security documentation, including reports, plans, and procedures.
Provide actionable recommendations to executive management to improve cybersecurity posture and risk management practices.
Ensure solutions align with DoD security regulations, RMF requirements, and industry best practices.
REQUIRED QUALIFICATIONS
Experience
Minimum seven (7) years of IT experience.
Minimum five (5) years of Information Assurance (IA) experience.
Proven proficiency performing cloud security work in DoD environments.
Strong analytical and problem-solving skills for resolving complex security issues.
Strong knowledge of Risk Management Framework (RMF) and DoD cybersecurity standards.
Certifications
DoD 8570 IAT Level III Baseline Certification
CompTIA Advanced security Practitioner with Continuing Education (CASP+ CE)
Cisco Certified Network Professional Security (CCNP Security)
Certified Information Systems Auditor (CISA)
Certified Information Systems Security Professional (CISSP or Associate)
GIAC Certified Enterprise Defender (GCED)
GIAC Certified Incident Handler (GCIH)
Certified Cloud Security Professional (CCSP)
DoD Approved 8140 Certification: IAT Level relevant certifications CNDSP-IS
Host Based Security System (HBSS) Administrator or Host Based Security System (HBSS) Advanced
Microsoft SC-900
Clearance
Secret - IT-II (Tier 3) Non-Critical Sensitive Clearance with a favorable NACLC.
Overview
We are seeking a Cybersecurity Subject Matter Expert - Lead to join our Defense Logistics Agency (DLA) Team supporting the Endpoint Security System team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: DLA Land and Maritime, Columbus, Ohio
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$78k-120k yearly est. Auto-Apply 60d+ ago
Cybersecurity Subject Matter Expert - Lead
Teksynap
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Provide expert-level support, research, and analysis of exceptionally complex cybersecurity problems, processes, and solutions.
Serve as a technical advisor to the Cybersecurity Assessment Program, delivering technical direction, interpretation, and alternative approaches to complex challenges.
Apply advanced cybersecurity principles, theories, and methodologies to develop innovative and practical solutions for enterprise environments.
Recommend and implement security tools, technologies, and software solutions aligned with DoD security requirements and DISA guidelines.
Assist in developing software tool requirements and selection criteria, including creation of product-specific STIGs derived from applicable DISA SRGs.
Work independently on unusually complex technical problems and guide advanced technological concepts through development into final solutions.
Conduct evaluations of cloud computing environments, security controls, and compliance posture.
Develop, maintain, and communicate security documentation, including reports, plans, and procedures.
Provide actionable recommendations to executive management to improve cybersecurity posture and risk management practices.
Ensure solutions align with DoD security regulations, RMF requirements, and industry best practices.
REQUIRED QUALIFICATIONS
Experience
Minimum seven (7) years of IT experience.
Minimum five (5) years of Information Assurance (IA) experience.
Proven proficiency performing cloud security work in DoD environments.
Strong analytical and problem-solving skills for resolving complex security issues.
Strong knowledge of Risk Management Framework (RMF) and DoD cybersecurity standards.
Certifications
DoD 8570 IAT Level III Baseline Certification
CompTIA Advanced security Practitioner with Continuing Education (CASP+ CE)
Cisco Certified Network Professional Security (CCNP Security)
Certified Information Systems Auditor (CISA)
Certified Information Systems Security Professional (CISSP or Associate)
GIAC Certified Enterprise Defender (GCED)
GIAC Certified Incident Handler (GCIH)
Certified Cloud Security Professional (CCSP)
DoD Approved 8140 Certification: IAT Level relevant certifications CNDSP-IS
Host Based Security System (HBSS) Administrator or Host Based Security System (HBSS) Advanced
Microsoft SC-900
Clearance
Secret - IT-II (Tier 3) Non-Critical Sensitive Clearance with a favorable NACLC.
Overview
We are seeking a Cybersecurity Subject Matter Expert - Lead to join our Defense Logistics Agency (DLA) Team supporting the Endpoint Security System team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: DLA Land and Maritime, Columbus, Ohio
Type of environment: Office
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
$78k-120k yearly est. Auto-Apply 60d+ ago
Revenue Operations Analyst
Dodge Construction Network
Columbus, OH
Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue Operations Analyst to help guide the commercial organization by optimizing a well-structured sales process and implementing solutions based on rigorous analysis. The Revenue Operations Analyst will be responsible for supporting our revenue teams by analyzing all aspects of our lead generation, prospecting, deal flow, and revenue pipeline. The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team.
This is a full-time position and reports directly to the Senior Director, Revenue Operations and Analytics.
**_Preferred Location_**
This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone.
**_Travel Requirements_**
Expected travel is less than 5% of the time, but may occasionally be required for team meetings.
Essential Functions
+ Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy
+ Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time
+ Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators
+ Gather and organize our data and generate deeper customer insight to enhance sales productivity
+ Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams
+ Troubleshoot reporting discrepancies as needed
+ Conduct complex, important work under minor supervision with wide latitude for independent judgment
**Education Requirement**
Bachelor's degree in quantitative field (mathematics, economics, etc.) and/or equivalent work experience.
**Required Experience, Knowledge and Skills**
+ 3+ years in SaaS Sales/Revenue Operations with a leading technology company
+ Proficiency with Salesforce object and reporting schemas
+ Intermediate proficiency in Excel functions and modeling
+ Experience with Business Intelligence tools
+ Exceptional analytical skills, with the ability to present data cross-functionally and to executives
+ Meticulous organizational and documentation skills
**Preferred Experience, Knowledge and Skills**
+ Proficiency with Salesforce CPQ object and reporting schemas
+ Experience developing Tableau and Quick Sight dashboards and visualizations
**About Dodge Construction Network**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**Salary Disclosure**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.**
**Reasonable Accommodation**
**Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email** ******************************* **.**
**Equal Employment Opportunity Statement**
**Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-2026-14_
$50k-76k yearly est. 14d ago
Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS
Right Talent Right Now
Columbus, OH
Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses
There is no remote/virtual work scenari
o
Job Title
Intermediate/Senior/Lead Business Systems Analyst
Responsibilities:
General
Provide leadership to project teams to lead external vendors on projects
Provide organizational leadership to project team members
Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer
Intermediate BA:
Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity.
Work cohesively with developers, business units, external vendors, and other test team members.
Responsible for the coordination of test planning for various types of projects.
Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing.
Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases.
Senior / Lead BA:
Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects
Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools.
Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners.
Translate stakeholder needs into system requirements.
Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems.
Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners.
Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases.
Qualifications:
General
Experience leading structured projects in a complex technical environment
Proven ability to lead external vendors
Ability to provide, receive, and act on critical feedback
Proven ability to work within a structured team environment and assist with successful delivery of projects
Intermediate BSA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred.
Senior BA:
Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Lead BA:
Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$86k-111k yearly est. 2d ago
eDiscovery Analyst
FBT Gibbons LLP
Columbus, OH
Job Description
FBT Gibbons is searching for a full-time eDiscovery Analyst to join our team. The eDiscovery Analyst will provide technical support to the firm's Practice Groups and collaborate closely with the eDiscovery Project Managers (PMs) and the Trial Support Technicians to handle client requests and work as part of a cohesive team in litigation support.
Key Responsibilities:
Coordinate the transfer of data between the client systems, cloud storage and internal systems, while maintaining and verifying the data integrity and chain of custody.
Create split archive volumes and parity archive containers. Verify archive data checksums.
Maintain a matter-centric file and folder naming structure to ensure all client data adheres to information governance guidelines.
Modify and QC eDiscovery load files (DAT/LFP/CSV) and other delimited data sets using Regular Expressions or similar pattern-matching and input-validation languages.
Process, QC, and load structured and unstructured data into Relativity. Address problems (e.g., exceptions, missing metadata, processing issues) in simple non-technical language to the eDiscovery PMs and attorneys.
Provide data integrity and Relativity processing reports to eDiscovery PMs as requested.
Use Relativity One to cull client data in the ECA workspace, using nested search terms (DTSearch, Boolean, RegEx). Perform name normalization, entity (party/custodian) linking and mergers, and incremental index rebuilds. Create search term reports for the legal team and advise on corrective measures to prevent incomplete or overly inclusive identification and promotion to review workspaces.
Provide consultation to the eDiscovery PMs and legal team for eDiscovery workflow and data management to ensure compliance with legal requirements, following EDRM and FRCP guidelines. Provide and coordinate discovery technology assistance including bulk tagging, document image conversion, eDiscovery processing, and productions.
Participate in all aspects of a litigation support project from processing through production, working directly with eDiscovery PMs and the legal team regarding the appropriate selection and use of available technology for database management, imaging, and electronic discovery.
Manage case data and follow best practice guidelines for Information Governance of client data throughout the eDiscovery lifecycle (Identification, Preservation, Collection, Processing, Review, Production, Archiving).
Meet and coordinate with other Information Technology Department members on product installation, training, and support.
Troubleshoot technical issues with software platforms and work with software vendors and IT on issue resolution.
Maintain current knowledge of available litigation support systems including text search applications, document databases, AI transcription tools, imaging and electronic discovery tools.
Qualifications:
Bachelor's Degree preferred or equivalent combination of education and work experience.
2+ years of second tier IT support or eDiscovery technical experience supporting and building relational databases and flat table data manipulation.
Proficiency with RDP and ProxyPro required.
Familiarity with PowerShell, Python, BAT files, and Regular Expressions preferred.
Relativity Analytics Specialist Certification preferred.
Working knowledge of the EDRM guidelines and Relativity One data processing workflows preferred.
Familiarity with network data management and user access controls in the Windows environment.
Familiarity with DTSearch, RegEx and Python preferred.
Experience processing electronic files.
Ability to work extended hours, including nights and weekends.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
#LI-remote
$57k-79k yearly est. 5d ago
Capture Analyst
Maximus 4.3
Columbus, OH
Description & Requirements Maximus is thrilled to announce an exciting opportunity for a Capture Analyst to join our Capture Team and play a key role in driving growth within the state and local government health and human services market. In this role, you'll research customer budgets and program requirements, analyze data, assess competitors, and collaborate with solution and proposal teams to develop winning strategies. This position offers an excellent opportunity to build expertise in business development while contributing to initiatives that improve lives and strengthen communities nationwide.
This is a regular, full-time remote position.
Why Maximus?
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Support all planning and capture activities for opportunities prior to RFP release.
- Research customer budgets, program requirements, and relevant legislation.
- Perform detailed competitor assessments.
- Identify and evaluate scope of work and technology requirements .
- Support proposal response activities as directed by the capture manager and proposal manager.
- Research and answer questions from the writing team, solution teams, and pricing lead.
- Assist in development of operations and staffing models by analyzing and reviewing volume and staffing information, published reports publicly available incumbent performance reports, competitor research, and data from similar projects.
- Work with subject matter experts to document business processes and customer journeys.
- Assist the capture manager in identifying and documenting RFP requirements, solution gaps, and new and existing solutions.
- Participate in solution meetings and complete use cases, volume estimates, and requirements documents for IT, security, pricing, and other operational teams.
- Assist the capture manager, operations and sales leads in conveying key information to the writing and solution teams in order for them to develop a winning proposal.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years relevant professional experience.
- Equivalent combination of education and experience considered in lieu of education.
- Combination of education and experience considered in lieu of degree; may have additional training or education in area of specialization
- Experience applying AI tools or techniques to support market research, data analysis, or proposal development is preferred
- Familiarity with CRM platforms, especially Salesforce, for tracking opportunity pipelines, customer engagement, and capture activities is preferred
- Experience integrating CRM data into capture planning and workflows
- Working knowledge of APMP best practices, including opportunity qualification, win strategy development, and proposal lifecycle management is preferred
- APMP certification (Foundation or Practitioner level) is preferred
- Ability to leverage automation and AI-enhanced tools to streamline capture documentation, competitor analysis, and customer journey mapping is preferred
- Proficiency in data visualization tools such as Power BI, with the ability to transform complex datasets into actionable insights for capture and proposal teams is preferred
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
60,000.00
Maximum Salary
$
90,000.00
$44k-71k yearly est. Easy Apply 7d ago
CX Incident and Bug Analyst III
Coinbase 4.2
Columbus, OH
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As an Analyst for CX Incident Response, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and fantastic. You have a strong passion for the product, user empathy, and can maintain a calm demeanor in high stress situations. People describe you as accountable and organized.
*What you'll be doing (ie. job duties):*
* Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer facing incidents across all Coinbase products.
* Responsible to triage and escalate customer reported bugs across all Coinbase Products
* Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner.
* Serve as an escalation point for the Customer Experience organization in high touch critical issues and platform defects (incidents and bugs). You should be able to gauge customer impact and guide decisions with Product Managers, Engineers, Legal, and other related partners with users in mind.
* Represent the voice of our customer in proactively driving impactful changes across workflows, policies and tools by succinctly relaying customer feedback in escalations to internal support teams.
* Maintain an investigative mentality to help address critical customer issues while keeping in mind next-issue avoidance and building operational processes to develop and maintain our program at scale.
*What we look for in you (ie. job requirements):*
* Motivated by Coinbase's mission and creating a seamless support experience for our global customer base.
* Experience with CRM tooling, such as Salesforce.
* Comfortable responding to high level internal stakeholders, such as executives and board members
* Demonstrated experience with end-to-end platform incident management.
* Must work in a defined shift, as required by the business.
* Minimum of 2 years of relevant experience in incident management and/or customer support.
* Exceptional communication skills in order to operate across multiple departments and stakeholders.
* Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization.
* Must be able to read, write and speak in English
* Curiosity to chase problems to root cause and rollup sleeves to investigate the unknown/unusual.
*Nice to haves:*
* Experience at crypto exchanges or in financial services
* Advanced experience in project management, analytics or quality assurance.
* Advanced degree in business, finance, customer experience and/or blockchain.
* Advanced understanding of Google apps, JIRA, Salesforce Service Cloud.
* ITIL V4 Foundation certification
* SQL
Position ID: P72824
*#LI-Remote*
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $40.64 to $47.81 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$40.64-$47.81 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$40.6-47.8 hourly 60d+ ago
SR Data Integrity Analyst, Revenue Cycle
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position supports the System-wide Enterprise Master Patient Index (EMPI), chart corrections, duplicate merges, overlays, and other Data Integrity Analyst functions for all OhioHealth entities on Epic (Care Connect). In addition, this position may support all EMPI functions related to Community Connect entities. These tasks require effective critical thinking skills to analyze regulatory requirements, state and federal laws, including Joint Commission, the 21st Century Cures Act and HIPAA. The Senior Data Integrity Analyst must apply this knowledge when evaluating and working multiple inbaskets and interface error queues requiring deductive reasoning for the purpose of ensuring accurate documentation in the patient's EHR. This role requires excellent written and verbal communication skills. The position also requires working independently with little to no supervision. Data abstraction and computer skills are essential to this role along with excellent customer service skills. Excellent organizational skills with attention to detail are necessary to perform this role successfully. This position is responsible for training, process and workflow assessment, recommendations for improvement, implementing changes to workflows, reporting, GEMBA board, tracking and analyzing statistics, leading huddles and assisting with team engagement. May also assist with more duties and responsibilities requiring advanced critical thinking and analysis skills. The position must work independently with little to no supervision. This associate must also be able to perform other duties as assigned by HIM Leadership.
**Responsibilities And Duties:**
40%
Assists with various functions in Data Integrity/EMPI to include, but not limited to duplicate merges, chart corrections and overlays as assigned.
- Troubleshoots data integrity issues by ensuring each patient has one medical record number, including performing necessary changes in all Ohio Health systems as needed.
- Monitors overlay reports and potential duplicate patient work queues, researches and performs maintenance required to validate patient identity utilizing established department guidelines / processes in addition to personal discretion and judgement.
- Monitors assigned chart correction cases (document corrections, amendment requests, etc) or tasks on a routine basis and follows up with all members assigned within the case to ensure timely resolution.
- Utilize internal and external resources as needed to aid in the necessary research to resolve duplicates, overlays, and other chart correction issues. Utilize various applications and validate documents such as clinical and registration notes, physician orders, prescriptions, medications, and other data fields/resources.
- Search for and analyze demographic and clinical data applying critical thinking skills to discern correct patient information in accordance with established processes and procedures.
- Manage multiple critical tasks and assignments simultaneously with speed and accuracy in a fast paced and evolving environment.
40%
- Uses logic and reasoning to identify corrective measures, process improvements, approaches to solving problems, and alternate solutions, as necessary.
- Notify all downstream systems/departments and/or support staff external to department of data integrity or medical record number (MRN) changes in a timely fashion to keep systems synchronized.
- Reviews and processes inbound messages or tasks into the Ohio Health electronic medical record for patient care coordination, privacy/security, and integrity of the patient's protected health information.
- Responds to questions from external facilities/practices regarding the operation and support of our health information exchange (HIE) and completes processes and tasks related to the HIE.
- Manage multiple critical tasks and assignments simultaneously with speed and accuracy while under pressure.
- Leads cross training and new hire onboarding
- Prepare documentation and guidelines as assigned.
- Generates reports and analyzes data for distribution to other areas or for the team as assigned.
- Participates with task forces, project teams or committees as assigned.
- Leads department huddles and GEMBA board preparation and presentation.
- Maintains positive behavior and adapts to a changing environment.
10%
- Understand and present complex information and respond to questions about patient chart/data integrity issues from all departments across the organization
- Work both independently and collaboratively with others in a professional manner within and externally to the department with minimal supervision / guidance.
- Assumes responsibility for professional growth and development by completing training/recertification designed to maintain and increase job knowledge.
10%
- May be required to provide afterhours/on-call support for urgent requests and coverage.
- Attends meetings as required.
-Other duties and projects as assigned
**Minimum Qualifications:**
Associate's Degree, Bachelor's DegreeRHIA - Registered Health Information Administrator - American Health Information Management Association, RHIT - Registered Health Information Technician - American Health Information Management Association
**Additional Job Description:**
Data Integrity/EMPI Data Experience of 2 years or greater.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Corporate HIM
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
**Remote Work Disclaimer:**
Positions marked as remote are only eligible for work from **Ohio** .
$42k-55k yearly est. 46d ago
PROGRAM ANALYST
Department of Defense
Whitehall, OH
Department of Defense Defense Logistics Agency G6 ABG This job announcement has closed Print * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $106,437 - $138,370
Columbus, OH: $111,065- $144,386
Dayton, OH: $110,401- $143,523
Fort Belvoir, VA: $121,785- $158,322
New Cumberland, PA: $121,785- $158,322
Ogden, UT: $106,437 - $138,370
Philadelphia, PA: $117,284- $152,471
Richmond, VA: $111,183- $144,540
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $106,437 - $138,370
Columbus, OH: $111,065- $144,386
Dayton, OH: $110,401- $143,523
Fort Belvoir, VA: $121,785- $158,322
New Cumberland, PA: $121,785- $158,322
Ogden, UT: $106,437 - $138,370
Philadelphia, PA: $117,284- $152,471
Richmond, VA: $111,183- $144,540
Overview
Help
Accepting applications
Open & closing dates
01/08/2026 to 01/17/2026
Salary $106,437 to - $158,322 per year
See Summary Section below for more salary information.
Pay scale & grade GS 13
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
13
Job family (Series)
* 0343 Management And Program Analysis
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes
Announcement number DLAJ6-26-12855466 Control number 853871500
This job is open to
Help
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Clarification from the agency
Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans.
Videos
Duties
Help
* System Lifecycle Management - Evaluates and optimizes logistics business processes within automated AIS and ICS/SCADA platforms, ensuring proposed changes align with operational goals and maximize COTS/GOTS software capabilities
* Acquisition Program Support - Supports all IT/OT acquisition phases (planning, design, sustainment) per DoD 5000.02 guidelines for DLA Energy fuel supply chain systems including but limed to: AFHE, HFAM, ATG, FMD, and EPoS.
* Acquisition Strategy Development - Develops acquisition strategies and prepares key DoD 5000.02 documentation, including Acquisition Strategy Reports (ASR), Test and Evaluation Master Plans (TEMP), and Project Management Plans (PMP).
* Program Performance Oversight - Ensures adherence to program cost, schedule, and performance metrics. Manages risk, mitigation strategies, and change management processes to meet program objectives.
* Technical Analysis and Resolution - Analyzes and resolves complex technical challenges, including system schematics, blueprints, and configuration/interface issues between application modules or external system partners
* Business Process Optimization - Evaluates and optimizes logistics business processes within automated AIS and ICS/SCADA platforms, ensuring proposed changes align with operational goals and maximize COTS/GOTS software capabilities
* Requirements Development - Develops and validates functional and technical requirements, ensuring alignment with mission objectives and DoD standards. Prepares detailed technical specifications and acquisition requirements
* Stakeholder Engagement - Coordinates with DLA Headquarters, program managers, site representatives, and other cross-functional teams to deliver solutions that align with business, technical, and operational timelines
* Contracting Officer Representation - Acts as the Contracting Officer's Representative (COR/COTR), managing contractor performance, tracking deliverables, and ensuring compliance with contract terms, SOWs, and IGCEs.
* Cybersecurity and Sustainment - Ensures IT/OT systems meet DoD Risk Management Framework (RMF) standards. Leads efforts to secure Authority to Operate (ATO) certifications and ensures ongoing compliance with DoD cybersecurity policies
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: Yes
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.
* Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.
Qualifications
* Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Technical Analysis & Problem Resolution: Analyzes customer requirements and system designs from multiple perspectives (COTS/GOTS, IT/OT) to recommend effective resolutions. Balances trade-offs between system performance, business needs, and DoD 5000.02 lifecycle requirements to solve complex issues.
* Compliance & Requirements Definition: Ensures system interfaces, extensions, and reports comply with IT/OT cybersecurity (RMF), safety, and regulatory standards. Guides teams in defining functional and technical requirements and specifications to align with mission objectives and DoD processes.
* End-to-End Project Management: Manages all project phases, including requirements definition, development, systems integration, deployment, and sustainment. Leads coordination efforts to ensure deliverables are completed on time, within budget, and meet mission-critical performance standards.
* Stakeholder Consultation & Leadership: Consults with senior stakeholders and project integrators to address complex project challenges and resolve conflicts in technology, policy, or guidance. Collaborates with leadership to align project objectives with broader organizational goals and drive decision-making.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Position requires DoD Acquisition Program Management (A) /PM. Advanced , certification within 48 Months. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
e assessments for this job will measure the following Competencies:
* Accountability
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 01/17/2026.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ***************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$121.8k-158.3k yearly 10d ago
Senior Analyst II, Domain (Clinical & Commercial Development)
Norstella
Columbus, OH
Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**About the Role:**
The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence regarding clinical and commercial content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class.
**Responsibilities:**
+ Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities
+ Drive innovation in data analysis, new product development, and data modeling by leading change initiatives and feature development
+ Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency
+ Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings
+ Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy
+ Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance
+ Assist with development of unique and novel technical views and solutions for both tech- and AI-enabled development.
**Qualifications:**
+ Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience
+ Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain
+ Proven leadership in driving automation, database evolution, and cross-functional initiatives
+ Demonstrated success in training AI models, with experience in AI-enabled applications required
+ Demonstrated ability to manage complex, high-impact projects with minimal oversight
+ Experience working with structured publishing platforms and data tools; comfort with automation concepts
+ Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings)
+ High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills
+ Proficiency in handling large datasets in Snowflake and other advanced systems preferred.
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
Medical and Prescription Drug Benefits
Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
Dental & Vision Benefits
Basic Life and AD&D Benefits
401k Retirement Plan with Company Match
Company Paid Short & Long-Term Disability
Paid Parental Leave
Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.