We calculated that 9% of Process Analysts are proficient in Process Improvement, Project Management, and Customer Service. They’re also known for soft skills such as Analytical skills, Communication skills, and Interpersonal skills.
We break down the percentage of Process Analysts that have these skills listed on their resume here:
- Process Improvement, 9%
Provide analysis of and recommend operation and process improvements to a Chief of Naval Operations Division to increase their organization efficiency.
- Project Management, 7%
Developed operating principles to align project management office strategy with its business partners and real-time tracking capabilities for enterprise resource utilization.
- Customer Service, 6%
Gathered user requirements from Sprint Business Customer Service organization and translated business needs into concisely documented system requirements and design.
- Continuous Improvement, 5%
Communicate effectively with management and work closely with other departments* Recommend and drive continuous improvement through analysis and experience.
- Sigma, 4%
Trained business leaders on new Six Sigma Outside-In initiative and conducted beta project analysis.
- Business Processes, 4%
Analyzed and mapped HR business processes identifying automation or revision opportunities and served as project lead to implement solutions.
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Most process analysts list "process improvement," "project management," and "customer service" as skills on their resumes. We go into more details on the most important process analyst responsibilities here:
Analytical skills can be considered to be the most important personality trait for a process analyst to have. According to a process analyst resume, "management analysts must be able to interpret a wide range of information and use their findings to make proposals." Process analysts are able to use analytical skills in the following example we gathered from a resume: "relocate oracle's (micros retail) cwserenade erp system from ohio datacenter to disney world datacenter. " While it may not be the most important skill, we found that many process analyst duties rely on communication skills. This example from a process analyst explains why: "management analysts must be able to communicate clearly and precisely in both writing and speaking." This resume example is just one of many ways process analysts are able to utilize communication skills: "conducted tactical aspects of discovery, validation, documentation and communication of business processes on a daily basis. " Process analysts are also known for interpersonal skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a process analyst resume: "management analysts must work with managers and other employees of the organizations where they provide consulting services" We also found this resume example that details how this skill is put to the test: "maintained excellent interpersonal relationships with the systems, training and subject matter expert groups and responded to requests for documentation needs. " In order for certain process analyst responsibilities to be completed, the job requires the skill "problem-solving skills." According to a process analyst resume, "management analysts must be able to think creatively to solve clients’ problems" As an example, this snippet was taken directly from a resume about how this skill applies: "analyzed hr processes and distance learning programs for client; identified inefficiencies and provided solutions. " Another common skill for a process analyst to be able to utilize is "time-management skills." Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time. A process analyst demonstrated the need for this skill by putting this on their resume: "simplified reconciliation process for hr recruiters and reduced completion time. " See the full list of process analyst skills.
We've found that 66.1% of process analysts have earned a bachelor's degree. Furthermore, 13.1% earned their master's degrees before becoming a process analyst. While it's true that most process analysts have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every eight process analysts did not spend the extra money to attend college.
Those process analysts who do attend college, typically earn either a business degree or a finance degree. Less commonly earned degrees for process analysts include a accounting degree or a computer science degree.
When you're ready to become a process analyst, you might wonder which companies hire process analysts. According to our research through process analyst resumes, process analysts are mostly hired by Splunk, Citi, and UW Medicine. Now is a good time to apply as Splunk has 26 process analysts job openings, and there are 17 at Citi and 11 at UW Medicine.
If you're interested in companies where process analysts make the most money, you'll want to apply for positions at Apple, Google, and First Republic Bank. We found that at Apple, the average process analyst salary is $129,713. Whereas at Google, process analysts earn roughly $117,852. And at First Republic Bank, they make an average salary of $110,763.
View more details on process analyst salaries across the United States.
We also looked into companies who hire process analysts from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Accenture, JPMorgan Chase & Co., and Goldman Sachs.
