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Become A Process Assistant

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Working As A Process Assistant

  • Interacting With Computers
  • Getting Information
  • Performing Administrative Activities
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Mostly Sitting

  • Repetitive

  • $54,768

    Average Salary

What Does A Process Assistant Do

Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

Duties

Secretaries and administrative assistants typically do the following:

  • Answer telephones and take messages or transfer calls
  • Schedule appointments and update event calendars
  • Arrange staff meetings
  • Handle incoming and outgoing mail and faxes
  • Prepare memos, invoices, or other reports
  • Edit documents
  • Maintain databases and filing systems, whether electronic or paper
  • Perform basic bookkeeping

Secretaries and administrative assistants perform a variety of clerical and administrative duties that are necessary to run an organization efficiently. They use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also use videoconferencing, fax, and other office equipment. Specific job duties vary by experience, job title, and specialty.

Executive secretaries and executive administrative assistants provide high-level administrative support for an office and for top executives of an organization. They often handle more complex responsibilities, such as reviewing incoming documents, conducting research, and preparing reports. Some also supervise clerical staff.

Legal secretaries perform work requiring knowledge of legal terminology and procedures. They prepare legal documents, such as summonses, complaints, motions, and subpoenas under the supervision of an attorney or a paralegal. They also review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.

Medical secretaries transcribe dictation and prepare reports or articles for physicians or medical scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments. Medical secretaries need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.

Secretaries and administrative assistants, except legal, medical, and executive is the largest subcategory of secretaries and administrative assistants. They handle an office’s administrative activities in almost every sector of the economy, including schools, government, and private corporations. For example, secretaries in schools are often responsible for handling most of the communications among parents, students, the community, teachers, and school administrators. They schedule appointments, receive visitors, and keep track of students’ records.

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How To Become A Process Assistant

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Process Assistant Jobs

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Process Assistant Career Paths

Process Assistant
Accounting Technician Accountant Senior Accountant
Accounting Manager
8 Yearsyrs
Material Handler Home Health Aid Billing Specialist
Accounts Receivable Manager
6 Yearsyrs
Customer Care Representative Case Manager Assistant Director
Administrative Director
8 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Administrative Manager
6 Yearsyrs
Accounting Clerk Accountant Finance Analyst
Assistant Vice President
7 Yearsyrs
Area Manager Operations Manager General Manager
Business Manager
7 Yearsyrs
Senior Loan Processor Office Manager
Business Office Manager
8 Yearsyrs
Program Assistant Case Manager Account Manager
Client Services Manager
7 Yearsyrs
Technician Account Manager Purchasing Manager
Contracts Manager
9 Yearsyrs
Accounting Technician Staff Accountant Accounting Manager
Controller
9 Yearsyrs
Technician Analyst Data Analyst
Data Manager
6 Yearsyrs
Senior Loan Processor Operations Manager Assistant Director
Director Of Admissions
7 Yearsyrs
Accounting Clerk Accounts Payable Clerk Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Analyst Program Manager General Manager
Facilities Manager
7 Yearsyrs
Medical Assistant Office Manager Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Process Technician Production Supervisor Warehouse Manager
Logistics Manager
7 Yearsyrs
Process Technician Engineering Technician Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Area Manager Sales Manager Office Manager
Practice Manager
9 Yearsyrs
Program Assistant Program Coordinator Account Executive
Relationship Manager
6 Yearsyrs
Analyst Systems Analyst Lead Technician
Service Manager
7 Yearsyrs
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Process Assistant Demographics

Gender

Female

67.7%

Male

30.3%

Unknown

2.0%
Ethnicity

White

61.3%

Hispanic or Latino

15.5%

Black or African American

12.2%

Asian

7.3%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

57.4%

French

7.4%

Chinese

6.3%

Mandarin

4.0%

Japanese

2.8%

Arabic

2.8%

Russian

2.3%

Cantonese

2.3%

Carrier

2.3%

Portuguese

2.3%

Korean

1.7%

Tagalog

1.7%

Vietnamese

1.1%

Filipino

1.1%

Italian

1.1%

German

1.1%

Romanian

0.6%

Hindi

0.6%

Dutch

0.6%

Ukrainian

0.6%
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Process Assistant Education

Schools

University of Phoenix

18.7%

Wake Technical Community College

12.7%

Strayer University

10.0%

University of North Carolina at Greensboro

5.8%

Liberty University

5.0%

Kaplan University

4.5%

Ashford University

4.0%

North Carolina Central University

3.7%

Grand Canyon University

3.7%

Durham Technical Community College

3.4%

Vance-Granville Community College

3.4%

Fayetteville State University

3.2%

East Carolina University

2.9%

University of Kentucky

2.9%

Midlands Technical College

2.9%

Johnston Community College

2.6%

Lansing Community College

2.6%

Middle Tennessee State University

2.6%

Virginia Commonwealth University

2.6%

University of North Carolina at Chapel Hill

2.6%
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Majors

Business

31.2%

Health Care Administration

8.5%

Accounting

7.2%

Criminal Justice

6.8%

Management

4.1%

Communication

3.9%

Human Resources Management

3.5%

General Studies

3.4%

Psychology

3.4%

Legal Support Services

3.2%

Computer Science

3.1%

English

2.9%

Medical Assisting Services

2.8%

Nursing

2.6%

Human Services

2.4%

Biology

2.3%

Political Science

2.2%

Finance

2.2%

Liberal Arts

2.1%

History

2.1%
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Degrees

Bachelors

36.6%

Other

28.0%

Associate

14.8%

Masters

11.1%

Certificate

6.0%

Diploma

2.3%

Doctorate

1.0%

License

0.3%
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Top Skills for A Process Assistant

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  1. Address Safety Hazards
  2. Procedures
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Identify and address safety hazards within the work area.
  • Help drive process improvement by establishing and maintaining inventory handling procedures in Fulfillment Center.
  • Position includes: Data entry, processing undergraduate admissions applications and supplemental information in preparation for committee review.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Harry S. Truman Veterans Hospital - Data Processing Assistant/Pharmacy Technician.

How Would You Rate Working As a Process Assistant?

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Top Process Assistant Employers

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Jobs From Top Process Assistant Employers

Process Assistant Videos

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