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  • Administrative Assistant

    OSI Engineering 4.6company rating

    Process assistant job in Columbus, OH

    The Administrative Assistant provides comprehensive administrative and organizational support to ensure the efficient operation of departmental activities within a global automotive organization located in Raymond, OH. The ideal candidate will be detail-oriented, proactive, and able to manage multiple priorities in a fast-paced, professional environment. Key Responsibilities: Perform a variety of administrative and clerical duties to support assigned department(s). Plan and coordinate meetings, conferences, and other departmental events, including preparation of documents and materials. Collect, compile, and maintain records, documentation, and files in an organized and easily retrievable manner. Gather data and prepare standard and custom reports to support business decision-making. Draft, edit, and proofread correspondence, presentations, and other communications. Provide support for department-specific tasks as required by specialty area. Coordinate basic procurement, expense tracking, or task management activities as needed. Communicate effectively across teams and departments while maintaining a high level of professionalism and confidentiality. Required Qualifications: 1 - 5 years of on-the-job administrative experience. Completion of a vocational training program may be substituted for 1 year of required experience and High School Diploma or GED required. Proven ability to manage multiple priorities and deadlines effectively. Strong problem-solving skills, organizational and documentation management skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Demonstrated attention to detail and accuracy in all work. Preferred Qualifications: Intermediate skills in Microsoft Excel, SharePoint, and/or SAP (Ariba). Experience in a corporate or manufacturing environment, ideally within the automotive industry. Work Environment: This role requires an onsite presence in Raymond, OH, with a minimum of 80% onsite work and up to 20% remote flexibility. Schedule may adjust based on business needs or project requirements. Location: Raymond, OH Type: Contract Duration: 12+ months, with possibility of extension No 3rd party agencies or C2C
    $27k-35k yearly est. 4d ago
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  • Administrative Assistant

    ROCS Grad Staffing

    Remote process assistant job

    Why You Want To Work Here We are the leading provider of transportation management and logistics solutions. This position offers the opportunity for a stable, long-term career with a growing organization. We provide global support and are looking for someone who is a quick learner with strong mathematical skills. We Offer: Room for growth Flexible schedule Health, vision, and dental insurance PTO & sick leave 401(k) Energetic, collaborative environment Work-from-home schedule Responsibilities of an Administrative Assistant Adjust price quotes according to cost and location Enter orders for product transfers or customer orders Manage domestic and international freight shipments Prepare export documents Approve freight invoices Maintain a high standard of ethics and integrity Gain a sufficient understanding of the industry and customers Generate reports and share with team members Positively impact customer service Qualifications for Administrative Assistant Bachelor's degree in Business, Mathematics, or related field Experience and interest in transportation/logistics preferred Previous logistics or dispatch experience a plus Excellent verbal and written communication skills Strong problem-solving skills Tech-savvy with knowledge of Microsoft Office (Excel, Word, PowerPoint) Strong sense of teamwork
    $30k-41k yearly est. 4d ago
  • Contribution Accounting Processor

    Zenith American Solutions

    Remote process assistant job

    The Contribution Accounting Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies. Submits deposits, requests stop payments, and reconciles batch files making corrections when needed. Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system. Reviews, researches, corrects, and balances month end edit reports. Performs other duties as assigned. Minimum Qualifications High school diploma or GED. Six months of related work experience such as third-party administrator processing, bookkeeping, finance, banking, or accounting. Proficiency with MS Office tools and applications. Computer literate with ability to learn new applications and systems. Preferred Qualifications Experience working in a healthcare environment or a third-party benefits administrator. Bilingual English/Spanish verbal and written communication skills. Proficiency with 10 key calculations. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. May be required to work remotely based on business needs. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
    $28k-41k yearly est. Auto-Apply 60d+ ago
  • Care Management Processor (Remote, Must Reside in Kentucky)

    Molina Talent Acquisition

    Remote process assistant job

    JOB DESCRIPTION Job SummaryProvides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members. • Facilitates initial review of assigned case levels and assists in case management assignment to care managers. • Reviews data to identify principle member needs and works under the direction of the care manager to implement care plan. • Schedules member visits with care managers as needed. • Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services. • Coordinates required member services in accordance with member benefit plan. • Promotes communication both internally and externally to enhance effectiveness of care management services. • Processes member and provider correspondence. Required Qualifications• At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience. • Strong attention to detail. • Problem-solving skills. • Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software. • Excellent customer service skills. • Time-management and organizational skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Certified Medical Assistant (CMA). To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
    $30k-45k yearly est. Auto-Apply 25d ago
  • Nonprofit Donation Processor 11

    Gifted Hands Enterprises 3.8company rating

    Remote process assistant job

    Work From Home - Remote Call Center Support (Nonprofit Projects) Looking to make a difference while working from the comfort of home? Join our remote call center team and support nonprofit organizations by handling donor calls and helping their missions thrive. What You'll Do Handle inbound and outbound donor calls with professionalism and care Accurately enter and update information in the system Provide friendly, helpful support and share program details when needed Meet performance goals consistently RequirementsWhat We're Looking For High school diploma or GED 6+ months remote OR 1+ year on -site call center/customer service experience Strong communication and listening skills Comfortable using Microsoft Office Quiet home workspace and flexible availability Technology You'll Need Windows 11 computer (Chromebooks/Mac not compatible) 16 GB RAM preferred for best performance Dual monitors highly recommended USB noise -canceling headset (not required to apply) Reliable wired internet connection (not required to apply) BenefitsPerks & Benefits Pay: $13-$15/hour starting rate Flexibility: Choose your own hours Growth: Advancement and promotion opportunities Convenience: 100% remote - work from home
    $13-15 hourly 60d+ ago
  • COI Processor (Veterinary-Focused)

    One80 Intermediaries

    Remote process assistant job

    The COI Processor plays a critical role in ensuring compliance and accuracy in insurance documentation. This position is primarily responsible for reviewing requests for Certificates of Insurance (COIs) to verify alignment with policy terms and contractual obligations. The technician produces accurate documentation and provides essential technical support to Underwriters, Sales Representatives, Customer Service Representatives, and clients. This role demands a strong understanding of insurance language, attention to detail, and the ability to interpret policy coverage in the context of contractual requirements. This role has an anticipated start date of March 2026. Your Impact: Review and interpret requests for Certificates of Insurance to ensure compliance with policy language and contractual obligations. Serve as a technical resource for internal teams and clients on insurance coverage, policy terms, and documentation requirements. Collaborate with Underwriters and Sales Representatives to resolve discrepancies or complex certificate requirements. Input incoming insurance applications and Premium Estimate form into the CRM; ensure completeness of required data. Perform data entry for issuance of policies and request additional information as needed for underwriting review and approval. Sort mail and index scanned mail; distribute to appropriate parties as necessary. Maintain accurate account information and documentation in various systems and databases. Provide training and guidance to junior staff and new team members. Assist with process improvements and help implement best practices for efficiency. Successful Candidates Will Have: Associate's degree in a related field preferred; or a minimum of 3 years' experience navigating multiple CRM systems and/or working within business insurance lines, or an equivalent combination of education and relevant experience. Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization. Proficient in basic Excel functions, including V-lookup, data sorting, and filtering. Property & Casualty insurance license and/or related insurance coursework desired. One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certificationâ„¢ for the second consecutive year. Pay Range: $15.48 - $18.77 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: ********************** Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
    $15.5-18.8 hourly Auto-Apply 22d ago
  • Embedded ROI Processor

    Datavant

    Remote process assistant job

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $15.00 - $18.32. Comp target is between $16.00 - $17.00 for this role At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. ( We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not .) Responding is your choice and it will not be used in any way in our hiring process . Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $15-18.3 hourly Auto-Apply 5d ago
  • Remote Care Review Processor

    Easy Recruiter

    Remote process assistant job

    Retuurn Solutions works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long-term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service. Knowledge/Skills/Abilities Provides telephone, clerical, and data entry support for the Care Review team. Provides computer entries of authorization request/provider inquiries, such as eligibility and benefits verification, provider contracting status, diagnosis and treatment requests, coordination of benefits status determination, hospital census information regarding admissions and discharges, and billing codes. Responds to requests for authorization of services submitted via phone, fax, and mail according to Retuurn Solutions operational timeframes. Contacts physician offices according to Department guidelines to request missing information from authorization requests or for additional information as requested by the Medical Director. Required Education Job Qualifications HS Diploma or GED Required Experience 1-3 years experience in an administrative support role in healthcare. Preferred Education Associate degree Preferred Experience 3+ years experience in an administrative support role in healthcare, Medical Assistant preferred. To all current Retuurn Solutions employees: If you are interested in applying for this position, please apply through the intranet job listing. Retuurn Solutions offers a competitive benefits and compensation package. Retuurn Solutions is an Equal Opportunity Employer (EOE) M/F/D/V.
    $23k-32k yearly est. 60d+ ago
  • Process Improvement Associate I

    JPMC

    Process assistant job in Columbus, OH

    The Performance Consulting organization is responsible for leading critical, strategic efforts throughout the business with the ultimate goal of improving both operating and financial performance. The Process Intelligence (PI) organization, which is part of Performance Consulting, leads and executes transformational process analytics projects in Operations across Consumer and Community Banking (CCB). Process Modeling Junior Associate supports the deployment and sustainment of process modeling across the CCB organization by bringing deep knowledge of the Signavio platform to client engagements as part of the Consumer and Community Banking Process Modeling Center of Excellence (CCB PM COE) In addition to hands-on expertise with the administrative and reporting infrastructure of Signavio, you will have strong organizational, facilitation, and engagement management skills that you use to help CCB business units create visual representations of their processes in BPMN 2.0, augmented with risks, controls and other metadata. Job Responsibilities: Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership. Build organizational capability through strong relationships with internal clients and team members. Cultivate holistic knowledge of the Signavio platform related to process modeling - e.g., organizational structure, attribute assignment, CCB Standards, governance, and other components. Identify and support the testing and development of new BPMN 2.0 capabilities and other features in Signavio, serve as process modeling coach and troubleshooter. Implement and continuously improve PM COE client facing and internal training materials, procedures, playbooks, and monthly executive reporting. Facilitate BPMN 2.0 working sessions and office hours for modelers, and provide support for the training lead. Conduct interviews and side-by-sides with clients to map out current / future state processes. Required Qualifications, Capabilities and Skills: Exceptional problem-solving skills, including the ability to define and deconstruct problems, identify, and prioritize key issues. Project & client management skills - Candidate must be able to scope projects, create workable project plans, closely partner with key stakeholders, and execute on such plans while demonstrating an ability to balance multiple competing priorities. Results-focused, organized, initiative-taking self-starter and demonstrating a strong desire to learn new concepts, tools, and business practices by taking direction from managers and senior consultants and following through on tasks and assignments. Excellent written and oral communication and exceptional facilitation skills. Teamwork skills - Candidate must be flexible in his/her work style and be able to collaborate with stakeholders and colleagues at all levels and bring them to consensus. Must have excellent skills with MS Excel, PowerPoint, and SharePoint Preferred Qualifications, Capabilities and Skills: The ideal candidate will have a bachelor's degree from an accredited school. Prior experience creating process maps or models in BPMN 2.0 with one or more process modeling tools (Signavio, Camunda, iGrafx - Signavio preferred) Awareness of Business Process Management (BPM), Lean Six Sigma, and Prosci Organizational Change Management (OCM) methodologies. Exposure to Tableau for data visualization and Alteryx for data transformation/analysis Experience in financial services, operations, strategy, and consulting highly preferred. This role does not offer visa sponsorship.
    $23k-42k yearly est. Auto-Apply 18d ago
  • Post Closer - fully remote

    Lower 4.1company rating

    Remote process assistant job

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: A Post Closer is responsible for finalizing the mortgage process after the loan has closed. They ensure that all documents are accurate, complete, and compliant with regulatory standards. They will coordinate all the steps of post-closing, to insure a quality loan delivery and purchased by investors. What you'll do: Review closed loan files for accuracy, completeness, and compliance with investor and regulatory requirements. Identify, research, and resolve investor suspense items to ensure timely purchase of loans. Maintain detailed records of suspense resolution activities and communicate status updates to management. Oversee compliance with investor policies to mitigate any suspense items preventing purchase. Who you are: Minimum 2 years of experience in a post-closing role working with investor conditions Strong knowledge of investor guidelines and secondary market requirements. Proven ability to mitigate suspense items and ensure timely loan purchases. Detail-oriented with excellent organizational and problem-solving skills. Effective communicator with ability to work cross-functionally. Strong computer skills and proficiency with loan industry software, in addition to a working knowledge of Microsoft Office. Encompass experience is a must. Why you'll love it: Ability to make meaningful connections across the company and industry. You will have a direct impact on the growth at Lower and the team members that join the organization. Ability to work independently and alongside a great team with a common mission. When you join: You'll be surrounded by talented, dedicated people who believe in the company's mission. You'll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. What you'll get: Extended benefit offerings including medical/dental/vision, life insurance short- and long-term disability, and parental leave Paid holidays and paid time off 401K with company match Discounts on home mortgage refinances or purchase Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $37k-44k yearly est. Auto-Apply 15d ago
  • Process Improvement Associate I

    Jpmorgan Chase & Co 4.8company rating

    Process assistant job in Columbus, OH

    JobID: 210674304 JobSchedule: Full time JobShift: Day : The Performance Consulting organization is responsible for leading critical, strategic efforts throughout the business with the ultimate goal of improving both operating and financial performance. The Process Intelligence (PI) organization, which is part of Performance Consulting, leads and executes transformational process analytics projects in Operations across Consumer and Community Banking (CCB). Process Modeling Junior Associate supports the deployment and sustainment of process modeling across the CCB organization by bringing deep knowledge of the Signavio platform to client engagements as part of the Consumer and Community Banking Process Modeling Center of Excellence (CCB PM COE) In addition to hands-on expertise with the administrative and reporting infrastructure of Signavio, you will have strong organizational, facilitation, and engagement management skills that you use to help CCB business units create visual representations of their processes in BPMN 2.0, augmented with risks, controls and other metadata. Job Responsibilities: * Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership. * Build organizational capability through strong relationships with internal clients and team members. * Cultivate holistic knowledge of the Signavio platform related to process modeling - e.g., organizational structure, attribute assignment, CCB Standards, governance, and other components. * Identify and support the testing and development of new BPMN 2.0 capabilities and other features in Signavio, serve as process modeling coach and troubleshooter. * Implement and continuously improve PM COE client facing and internal training materials, procedures, playbooks, and monthly executive reporting. * Facilitate BPMN 2.0 working sessions and office hours for modelers, and provide support for the training lead. * Conduct interviews and side-by-sides with clients to map out current / future state processes. Required Qualifications, Capabilities and Skills: * Exceptional problem-solving skills, including the ability to define and deconstruct problems, identify, and prioritize key issues. * Project & client management skills - Candidate must be able to scope projects, create workable project plans, closely partner with key stakeholders, and execute on such plans while demonstrating an ability to balance multiple competing priorities. * Results-focused, organized, initiative-taking self-starter and demonstrating a strong desire to learn new concepts, tools, and business practices by taking direction from managers and senior consultants and following through on tasks and assignments. * Excellent written and oral communication and exceptional facilitation skills. * Teamwork skills - Candidate must be flexible in his/her work style and be able to collaborate with stakeholders and colleagues at all levels and bring them to consensus. * Must have excellent skills with MS Excel, PowerPoint, and SharePoint Preferred Qualifications, Capabilities and Skills: * The ideal candidate will have a bachelor's degree from an accredited school. * Prior experience creating process maps or models in BPMN 2.0 with one or more process modeling tools (Signavio, Camunda, iGrafx - Signavio preferred) * Awareness of Business Process Management (BPM), Lean Six Sigma, and Prosci Organizational Change Management (OCM) methodologies. * Exposure to Tableau for data visualization and Alteryx for data transformation/analysis * Experience in financial services, operations, strategy, and consulting highly preferred. This role does not offer visa sponsorship.
    $38k-62k yearly est. Auto-Apply 17d ago
  • Escrow Processor

    Empora Title

    Process assistant job in Columbus, OH

    Today the real estate closing process is confusing, complex, and filled with unfair costs to the consumer. These consumers are left without an advocate, nor do they feel like they know enough about the process to advocate for themselves. To make things worse, the real estate industry has been slow to deliver a customer-first experience or cost-saving automation, and homebuyers and sellers are left with piles of paperwork and fees they don't understand. At Empora, we're a team of technologists and real estate experts passionately delivering transparency, ease, and equity to this outdated, $36 billion industry. Our mission is to make it easy to buy and sell real estate. We are deeply connected to making the closing process fair, transparent, and empowering. We believe in fast delivery, smart implementation, and constant iteration to solve problems and delight customers. Empora team members enjoy significant autonomy while making meaningful impact through innovative technical solutions, and give individuals the power to drive their own projects and results. If you're energized by the impact you can make at Empora, we'd love to talk to you! General Overview and Expectations: We are seeking an Escrow Processor for our growing team at Empora - at the core of our Escrow Processor's mission is to partner with your Team Lead to anticipate the needs of various parties on the deal and ensure a smooth closing experience from onboarding to recording. We are looking for someone who can establish trust and a sense of reliability through strong attention to detail and a proactive approach to solving problems, along with a relentless focus on the client. You'll leverage a blend of customer support, project management, and Escrow knowledge to gather and organize information, communicate effectively with a wide variety of stakeholders to ensure their different needs are met, complete quality control checks throughout the deal's lifecycle, and support an accurate and timely closing. Location: Columbus, OhioResponsibilities: Deliver Consistently Excellent Closings Quickly and efficiently coordinate lender requirements. Schedule and facilitate signing appointments for all parties on the deal, and communicate all requirements and changes promptly so as to not disrupt closing. Support the overall project management of the transaction by proactively communicating timelines and title items to sellers, as well as any issues that need to be resolved. Manage receipt, status, and return of earnest money. Assist in ensuring files are funded the same day whenever possible. Build Trust with Customers Maintain a relentless focus on our clients (investors we work with as well as any other parties involved in a transaction) by communicating and problem solving effectively and efficiently. Exhibit an ownership mindset through ensuring on-time closings with no surprises. Resolve complex title and closing challenges as quickly as possible through collaborative teamwork - leverage our internal team of experts along with your own skills and expertise. Proactively communicate, de-escalate, and resolve customer issues through a positive, solution-oriented approach. Maintain clear, concise communication and fast response times to both external and internal stakeholders. Support the Accurate Funding and Disbursement of Files Review all contracts, addendums, and agreements for accuracy and potential challenges. Review Lender Title Orders promptly and convey them to the Team Lead. Role Requirements & Qualifications: Required: A drive to challenge the status quo in the title industry 2+ years of experience as an Escrow Assistant, Escrow Officer, Processor, or similar Experience reviewing and analyzing title documents, assisting with clearing title issues, preparing settlement statements, and answering client questions Customer-focused with a problem-solving mindset Collaborates well with others and stays calm under pressure Detail-oriented and highly organized Ambitious, growth-minded, and open to feedback Preferred: Investor experience: knowledge of assignment contracts, transactional funding, double closings, title abstracts, chain of title, legal descriptions, surveys, liens, property taxes, probate, bankruptcy docs, commitments, endorsements, and title policies. Familiarity with Ohio transactions and state-specific requirements Resident and/or non-resident escrow officer or title insurance licenses are a plus Why you'll love working here: Empora offers a unique opportunity to have a significant impact on our product and the trajectory of our company, as well as meaningful growth opportunities for our team members. We are passionate about creating an environment where you can do work you're extremely proud of with a team of high-caliber individuals. Additionally, you'll enjoy these benefits! Competitive compensation Comprehensive medical, dental, and vision coverage and HSAs (we cover 100% of employee premiums and 75% of dependent premiums) Short and Long Term Disability coverage, and Basic Life Insurance Paid parental leave Flexible vacation policy Technology and office setup provided so you can do your best work 401(k) matching This position requires the final candidate to successfully pass an E-Verify check Empora Title is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
    $25k-35k yearly est. Auto-Apply 60d+ ago
  • REAL ESTATE Loan Service Representative - Remote - USA) $20-25 p/hr FULL TIME

    Trophy Point Investment Group, LLC

    Remote process assistant job

    Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ****************************** Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes. Key Responsibilities: Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services. Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures. Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps. Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions. Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions. Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system. Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues. Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations. Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements. Qualifications: Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services. Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly. Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems. Problem Solving: Ability to handle customer concerns and resolve them efficiently. Attention to Detail: Meticulous in managing and recording customer inquiries and interactions. Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals. Additional Skills: Familiarity with loan products (home loans, personal loans, etc.) is a plus. Ability to work independently and as part of a team in a fast-paced environment. Multitasking and organizational skills to manage various communication channels simultaneously. Bilingual candidates are encouraged to apply. Why Join Trophy Point: Be part of a premier private direct lender with a strong reputation in the real estate industry. Work with a dedicated and passionate team committed to excellence and integrity. Enjoy the flexibility and convenience of a remote working environment. Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements. About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service. E04JI802mkr94089lej
    $20-25 hourly 13d ago
  • Loan Servicing Specialist II

    United Community Bank 4.5company rating

    Remote process assistant job

    United Community is looking for a detail-oriented and experienced Loan Servicing Specialist II to join our dynamic Loan Operations team. In this role, you will be responsible for achieving individual production goals while also supporting the manager in coordinating the daily operations of the unit. This position is ideal for a motivated professional with strong administrative skills and experience in Loan Operations and/or Loan Processing. What You'll Do * Gather, interpret, and transcribe complex and non-standard information to ensure loan boarding packages are accurate.• Review documents such as loan approval forms, appraisals, title work, insurance, and other requirements to perfect our collateral position.• Process complex and non-standard boarding requests, perform Quality Assurance reviews, and complete complex loan research and maintenance requests.• Assist Account Officers with loan booking and maintenance questions.• Provide exceptional customer service by responding to requests and issues accurately and timely.• Meet performance standards of established production and quality metrics.• Adhere to corporate policies and procedures. Requirements For Success * Minimum three years of experience in a Loan Operations/Loan Processing environment or related role. * Detailed knowledge of Retail and Commercial loan documentation requirements. * Knowledge of federal and state regulatory requirements. * Advanced communication and organizational skills. * Familiarity with LAS and Loan Document platforms. * Proficient in Microsoft Excel and Word. Conditions of Employment * Must be able to pass a criminal background & credit check * This is a full-time, non-remote position FLSA Status: * Non-Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $42,061.00 - USD $64,465.00 /Yr.
    $42.1k-64.5k yearly 27d ago
  • Billing and Purchasing Processor

    Primrose School of Dublin Riverside

    Process assistant job in Dublin, OH

    Job DescriptionBenefits: Short Term Disability Hospital Insurance Accident Insurance 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance We are looking for a dedicated Billing and Purchasing Processor to join our team! If you're organized, detail-oriented, and can manage multiple tasks, this is your opportunity. As a full-time employee, you will receive competitive benefits and be an integral part of our team. General Responsibilities Include (but are not limited to): Billing: Manage weekly roll call and process late/processing fees. Handle ACH return/late fees and registration invoicing. Process additional service invoices and adjustments. Process childcare deductions based on payroll. Post payments for various scholarship programs Assist with FTE ranks and Venmo refunds. Perform reconciliation and assist with collections as needed. Provide assistance and guidance to employees regarding billing questions and ledgers. Collaborate with Procare to resolve any billing issues. Generate billing statements for Health Savings accounts upon request. Purchasing: Conduct weekly inventory checks and adjust consumables as needed. Identify and resolve issues with shipments and ensure appropriate action (reship/refund) is taken. Assist schools with inventory/order status updates. Approve Amazon orders and address any related issues with credit cards. Data Entry/Reconciliation: Manage and send invoices to QuickBooks for processing. Match receipts in QuickBooks to ensure accurate records. What We Offer: Paid Time Off (PTO) Paid Holidays Medical, Dental, and Vision Insurance Short-Term Disability Insurance Hospital and Accident Insurance Pension Plan 401(k) with Company Match Profit Sharing Requirements: Strong attention to detail and organizational skills. Ability to multitask and prioritize effectively. Previous experience in billing and purchasing is preferred Proficiency with QuickBooks and basic accounting systems is a plus. If youre ready to take your career to the next level with a company that values its employees, apply today!
    $25k-35k yearly est. 13d ago
  • Processor - First Legal - REMOTE

    Aldridge Pite LLP 3.8company rating

    Remote process assistant job

    Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. PURPOSE: The Processor - First Legal in the NY Foreclosure Department is responsible for filing pleadings such as Affirmations/Motions/Stipulations of Discontinuances, Summons and Complaint, Certificate of Merit, RJI, Step 2 Filings, and other pleadings as assigned. The processor will also correspond with clients, courts, attorneys, and venders related to the specified pleadings. DUTIES & RESPONSIBILITIES: Receive filing requests in the client system, email, and by phone Add the request to workload reports, and populate proper fields in the firm's case management system as well as the client's case management system Follow-up on any outstanding or aged requests Self-manage daily workloads and ensure completion of tasks in a timely manner Potential to receive client, borrower, court, and prior counsel calls regarding specific pleadings Ensure all pleadings prepared are parallel with client requirements Provide excellent customer service Other duties as assigned JOB REQUIREMENTS: Bachelor's Degree Preferred Minimum 1 year of foreclosure experience Ability to perform computer functions and to operate basic office equipment. Basic knowledge of Microsoft Office (including Microsoft Excel) preferred, prior experience in foreclosure processing client systems preferred, previous law firm or loan processing experience preferred. This position will be fully remote. GENERAL COMPETENCY FACTORS: Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via client systems, e-mail and phone). Provides exceptional customer service to internal and external customers. Identifies and resolves problems in a timely manner. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm's vision, mission, and core values. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Excellent problem solving and organizational skills. Must be a team player and willing to help others in their department whenever necessary. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change. In addition to remote work for most positions, we offer a comprehensive benefit program including: Medical, Dental and Vision Plans with Prescription coverage Company Paid Life and Disability Insurance plans 401K Retirement Savings Plan Flexible scheduling (within reason, depending on position) Generous PTO plan for all full-time employees Full equipment station at no cost for remote employees, including dual monitors Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing Wellness programs and employee discounts Learning and development training opportunities for both personal and professional growth And so much more! Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. #zr
    $21k-25k yearly est. Auto-Apply 60d+ ago
  • Automotive Wholesale/Purchases Processor

    Performance Columbus 4.8company rating

    Process assistant job in Columbus, OH

    Performance Columbus has an immediate opening for an Administrative Wholesale/Purchases Processor. We are a multi-brand, high-volume automotive dealership group in Central Ohio. The ideal candidate will have prior experience working in a high-paced office environment, with previous automotive accounting experience preferred. Must be able to complete tasks independently and support office management staff as directed. Flexible Hours Hourly Rate Is "Experienced Based" This Position is Full-Time Why Choose a Career Performance Automotive Network? Performance Automotive offers careers, not jobs Family owned and operated for over 50-Years Very competitive compensation based on experience and education Long history of promoting from within our organization Employee Benefits: 401k - With Aggressive Company Match! Medical insurance HSA and/or FSA plans Dental care Vision coverage Short-term disability Long term disability Life insurance Grief counseling Living will preparation Paid time off Generous employee discounts on vehicles, parts and services Requirements Administrative Wholesale/Purchases Processor responsibilities: Processing wholesales and purchases in accounting Handle AR and AP for wholesale and purchase items. This includes receipts of checks, issuing checks and clearing schedules. Know compliance for titles and out of state titles (out of state inspections). Handle corrections accordingly Obtaining and organizing title flow for purchase and wholesales Arbitrations Apply for duplicate titles Qualifications: Capable of staying organized and working efficiently Previous automotive accounting experience is preferred Proficiency with Microsoft Outlook and Excel Be relied upon to work independently Hold a valid driver's license with a good driving record Substance screening is required of all Performance Automotive Network employees
    $22k-31k yearly est. 60d+ ago
  • Loan Servicing Setup Specialist

    Carrington Mortgage Services, LLC 4.5company rating

    Remote process assistant job

    Come join our amazing team and work remote from home! The Loan Servicing Setup Specialist is responsible for the reconciliation and auditing of all originated loans boarded onto the servicing system against the final loan documents to ensure the uploaded information is accurate. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $18.00/hr - $19.00/hr. What you'll do: * Analyze and audit newly originated loan files for quality and compliance. * Audit closing documents pertaining to newly originated residential loans files and obtain any missing documents and arrange for errors to be corrected, such as deficiencies that would prevent agency eligibility. * Identify post-close errors, documentation deficiencies and/or agency eligibility violations and work through to resolution with appropriate department(s). * Setup details for pre-payment penalty loans added to the loan servicing system. * Maintain company quality and daily production expectations. * Setup newly boarded loans late charge details based on current late charge matrix. * Setup newly boarded loans with correct task to ensure they are audited in a timely manner. * Register, deactivate and make changes to MINs in the MERS system when necessary. * Use internal databases to verify documents pertaining to a loans MERS status are being completed. * Complete daily report activities as assigned. * Assist acquisitions with validations of incoming transfers. * Assist with setup and audit of prior servicer modifications in the Loan Servicing System. * Assist with the validation forms for all incoming acquisitions as needed. * Assist Special Loans with SCRA denials * Knowledge of mortgage industry terminology * Knowledge of Microsoft Suite at a basic level * Ability to organize and prioritize own work schedule on short-term basis (longer that one month) and within allotted work schedule timelines * Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy * Ability to express or exchange ideas by means of the spoken word, communicating orally with other accurately, audibly, and quickly What you'll need: * High school diploma or equivalent required. * A minimum of one year experience in a mortgage servicing environment preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $18-19 hourly 15d ago
  • Specimen Processor/Phlebotomist

    Pretorian Labs

    Process assistant job in Apple Valley, OH

    Full-time Description As a Specimen Processor/Phlebotomist, you will be integral to patient care and laboratory operations, reporting directly to the laboratory manager. Your primary responsibilities will include specimen collection, processing, and ensuring compliance with HIPAA regulations. Utilizing your core skills in phlebotomy, medical terminology, you will provide exceptional patient service. Your premium skills in laboratory techniques and experience will enhance the efficiency of our clinical laboratory. Join our team to contribute to high-quality patient outcomes in a supportive healthcare environment. Education and Experience: High School Diploma or equivalent. Minimum 3 years of experience as a specimen processor/phlebotomist required (Phlebotomy certification required upon hire or within 6 months of hire) Customer service in a service environment. Must have previous experience in a laboratory (clinical) setting. Working Conditions: Comfortable handling biological specimens (including wearing PPE, personal protective equipment). Ability to accurately identify specimens and knowledge and training of HIPPA. Experience working in a team environment. Strong data entry and organizational skills. High level of attention to detail. Proficient in Microsoft office suite. Physical Requirements: Ability to lift to 40 pounds. Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Work Location: In person Requirements Education and Experience: High School Diploma or equivalent. Minimum 3 years of experience as a specimen processor/phlebotomist required (Phlebotomy certification required upon hire or within 6 months of hire) Customer service in a service environment. Must have previous experience in a laboratory (clinical) setting.
    $18-20 hourly 60d+ ago
  • OPEN INTERVIEWS - Retail Processing Associate | Johnstown, Ohi

    Knox Goodwill Industries, Inc.

    Process assistant job in Johnstown, OH

    RETAIL PROCESSING ASSOCIATES NEEDED - Johnstown, Ohio For Licking / Knox Goodwill Industries, Inc. Accepting applications for our Johnstown Retail location. Full and Part-Time Positions Available Must have open availability Pay: $11.00 per hour Duties: Sorting donations, pricing and displaying products, and maintaining sales records. Maintain a clean and orderly work area. Assist with some general cleaning. Complete required training. Requirements: Employer conducts pre-employment drug screen and background check. Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 25 lbs. Benefits: Medical, vision, and dental insurance available Paid Vacation for full-time employees Company-paid life insurance Learn about more benefits at ************************************* JOB ID: JTOWN-141 01/16/2026-02/19/2026 EOE/AA/NGS/VET/Disability Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
    $11 hourly Auto-Apply 4d ago

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