Tax Processing Associates & Specialists
Remote process checker job
This position performs a wide range of sales and use tax (SUT) compliance functions in a team-based, collaborative environment. Understand various business entities (retail, service, manufacturing, leasing, etc.) and the related SUT compliance details involved. Accountable for the accuracy, integrity, and timely filing of the client's returns and payments. Responsible for building and maintaining client relationships by acting as the dedicated specialist.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Prepare Clients' sales and use tax returns for the time sensitive SUT compliance cycle. This will include:
Communicate frequently with Client contacts via phone and e-mail
Review Client tax data for accuracy, investigate questionable data and take corrective action when necessary
Properly format and import monthly tax data to Vertex Indirect Tax Returns software
Review and reconcile SUT returns using established best practices
Confirm Client approvals and process and requested revisions
Collaborate with other staff to complete the submissions returns and payments
Timely initiate electronic filings and payments
Prepare and maintain monthly client tax compliance reports
Track and respond to notices from taxing jurisdictions, ensuring proper documentation and timely resolution
Prepare and submit sales tax registrations on behalf of clients
Reconcile bank activity for assigned clients
Exercise significant and independent professional judgment to resolve more complex tax reporting problems
Participate in new client implementations and successfully transition clients to other staff members with appropriate training
Assist with special projects and new hire training.
Lead or participate in projects or other duties to support the business
Ability to accommodate additional hours as needed during the monthly peak processing period, which is between the 5th and the 20th of each month
Returns volume supported expanding to approximate 600 returns per month within (6) months with moderate to complex client complexity
Assist with new client onboarding
Assist with new hire training
Work independently after (3) months
Participates in projects and performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
N/A
KNOWLEDGE, SKILLS AND ABILITIES:
Specific knowledge of multi-state tax preparing software and preparation of monthly SUT returns
Proficient in Microsoft Outlook, Word and Excel
Excellent oral and written communication skills and interpersonal skills
Must be detailed oriented and have strong organizational skills
Must be a self-starter, able to operate under minimum supervision
Demonstrate customer focused mentality, and be a team player
Must be able to adhere to tight monthly deadlines, with strong time management and organizational skills
Strong diplomacy skills are required
Ability to develop and apply professional concepts to resolve issues with moderate to significant scope.
Exercise independent judgement on new projects or assignments.
Possess strong interpersonal skills to build productive internal/external working relationships.
EDUCATION AND TRAINING:
Bachelor's degree in accounting, finance or similar required.
Six (6) plus years of sales & use tax compliance experience.
Or equivalent combination of education and/or experience.
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Pay Transparency Statement:
US Base Salary Range: $56,900.00 - $74,000.00
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements
.
Auto-ApplyProcess Improvement Associate I
Process checker job in Columbus, OH
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Associate I within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement initiatives. You will leverage your broad knowledge of process improvement principles and practices to map, simplify, and document processes, while reducing manual touch points and utilizing digital process tools. Your work will have a significant impact within your department, requiring you to exercise initiative and judgement to resolve short-term problems and propose improvements to current working methods. You will be expected to analyze data, craft compelling narratives to communicate complex ideas, and build diverse teams to achieve common goals. Your ability to innovate, manage change, and delegate tasks effectively will be crucial in driving service-delivery improvement and achieving our departmental objectives.
Job responsibilities
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
Collaborate with the team to build hypothesis sets, analyses, and roadmaps while identifying potential roadblocks / obstacles and escalate issues and risks as needed including for proposed solutions.
Analyze key business processes to identify potential areas for improvement and automation, utilizing data analytics skills to offer continuous insight.
Assist in the development of detailed process maps, workflows, and documentation to synthesize impactful findings, develop recommendations, and help present recommendations to/and influence senior executives, using storytelling skills to effectively convey complex ideas.
Contribute to the testing and deployment of new process tools and technologies, ensuring they align with departmental objectives and operational standards.
Support cross-functional collaboration by working effectively with individuals from different departments to achieve common goals.
Required qualifications, capabilities, and skills
Developed proficiency in data analytics, with experience in interpreting models and diagrams to represent and communicate data requirements and assets.
Demonstrated ability in storytelling, with the capacity to effectively convey complex ideas, concepts, or data to diverse audiences.
Proficient in team building, with experience in constructing diverse teams with varied experiences, skills, and backgrounds.
Baseline knowledge of artificial intelligence foundations, with some exposure to data and knowledge, learning from experience, reasoning and planning, and safe human AI interaction.
Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
Ability to take ownership of tasks and manage most elements of an entire workstream.
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred qualifications, capabilities, and skills
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Auto-ApplySenior Process Associate for US institutional Retirement Contact Centre
Remote process checker job
Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Process Associate for US institutional Retirement Contact Centre
In this role, you will be responsible for talking to customer and helping them with queries related to retirement, benefits which typically includes the following responsibilities.
Responsibilities
· Handling customer queries regarding their benefits via phone - Requires to take at least ~ 40 - 60 calls in a day
· Demonstrate a solid understanding of various retirement plans such as 401(k), 403(b), 457, and stay updated on relevant regulations affecting the retirement business
· Respond to participant inquiries via phone (Primally) and chat regarding their retirement plans, including plan details, investment options, contributions, distributions, and rollovers.
· Assist participants with account maintenance, beneficiary updates, and plan enrollments. Ensure all transactions comply with plan provisions and regulatory requirements.
· Provide participants with information on plan features, benefits, and investment options. Help them understand their statements and the impact of their investment choices.
· Identify and resolve participant issues in a timely and efficient manner. Escalate complex cases to senior team members or supervisors as necessary.
· Assist plan sponsors with the administration of their retirement plans, including tasks such as contribution calculation, non-standard trading, participant financial activity, and other complex record-keeping functions
· Ensure that retirement plans adhere to all regulatory requirements, including IRS regulations, ERISA guidelines, and plan documents.
· Address participant inquiries regarding contribution limits, eligibility requirements, and retirement planning resources
· Assist with investment management activities, such as fund transfers, rebalancing, and implementing investment changes.
· Communicate with plan participants, and other stakeholders to address inquiries, resolve issues, and provide updates as needed.
· Maintain positive relationships with clients and ensure high levels of satisfaction with services provided
Qualifications we seek in you!
Minimum Qualifications
· Relevant retirement call center experience
· Minimum internet connectivity of 25MBPS+ and a quiet workspace free of distractions for call center Work from Home Role
· Flexibility to work shifts assigned by business based on call center hours of business operation.
Preferred Qualifications/ Skills
· Any Graduate
· Ability to be flexible and adapt to constantly changing priorities
· Proficiency in retirement plan record-keeping systems and Microsoft Office applications.
· Strong understanding of retirement plans, IRS regulations, and ERISA requirements.
· Microsoft Office proficiency, especially Excel
· Quality Lean/Process Improvement knowledge
· Ability to work under pressure in a dynamic environment
· Thirst for learning! Analytical thinking and ability to learn fast
· Ability to be pro-active and to think “creatively”
· Cultural Awareness in a diverse and international environment
Why join Genpact?
· Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
· Make an impact - Drive change for global enterprises and solve business challenges that matter
· Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
· Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is $22.00 to $24.00 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity
Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Auto-ApplyProcess Improvement Associate II - Business Transformation & Process Intelligence
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.
Job Responsibilities:
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
Assisting in analyzing process data to identify inefficiencies and opportunities for automation
Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
Develop and implement solutions that align with organizational strategy and operating models.
Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Required Qualifications, Capabilities, and Skills:
Undergraduate degree in a related field such as Business, Engineering, or Data Science
2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
Proficiency in digital process, analytics, and AI tools.
Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred Qualifications, Capabilities, and Skills:
Advanced degree in a related field such as Business, Engineering, or Data Science
1+ years management consulting experience
Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.
Auto-ApplyDeposits
Process checker job in Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Deposits staff assists management in controlling the flow of money through the building. They will provide administrative support to management through reconciliation of money, money equivalents, and all applicable paperwork.
NITTY GRITTY DETAILS:
* Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Initial point of security for all money, money equivalents, and all applicable paperwork, including private guest information and documents.
* Makes timely and accurate calculations of bill transactions.
* Handles money accurately and balances high volume of receipts.
* Assists staff with banks, checkouts, and money, and money equivalent procedures.
* Completes all required paperwork accurately and in a timely manner.
* Conducts inventory during and after shift, if applicable.
* Assists Management as needed or requested.
* Reviews the cleanliness and organization of all Deposits areas, inside and out, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager.
* Assists other team members as needed or as business dictates
* Responsible for the reconciliation of any monies from their banks.
* Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
* Must be friendly and able to smile frequently.
* Bank or cashier experience preferred, but not required.
* Previous administrative experience or cash handling experience preferred.
* Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for D&B.
* Strong math and verbal skills needed.
* Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must have regular and predictable attendance.
* Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
* Attention to detail
* Strong problem solving skills
* Familiar with Excel
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $12 - $14.75 per hour
Salary Range:
12
* 14.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplySTUDENT ACCOUNTS PROCESSOR -100% Remote
Remote process checker job
100% Remote
Specific areas of responsibility and duties include, but are not limited to, the following:
Timely posting of tuition and fees.
Bank reconciliations.
Reconciling the deposit and refund clearing accounts.
Assisting with the stale dated checks process.
Collections oversight and reporting.
Managing student subsidiary ledgers.
Completing the monthly revenue recognition process in CampusNexus by the 5th business day of each month.
Assisting with month-end close of accounts receivable.
Assisting in the review and approval process of all awards for discounts to ensure compliance with company policy.
Assisting in the review and approval process of all extended payment plans to ensure compliance with company policy.
Maintaining accounts receivable data and keep receivables current utilizing various reports such as the Student Account Balance, Remaining Balance to Schedule, Expected Cash Flow and Past Due Cash Flow reports.
Preparing invoices for third-party vendors and updates CampusNexus Payment Schedule (VocRehab, WIA, military tuition assistance, etc.)
Working with the corporate collections team to identify drop/graduate students who have returned to school and made arrangements for a prior balance.
Generating monthly statements for online delivery through the Student Portal.
Assisting with the year-end financial audit and other periodic agency reviews and audits.
Preparing annual 1098-T forms.
Performing all other duties as specified by the VP of Student Accounts & Revenue Management.
Educational Requirements:
Minimum 2 years post-secondary education; Bachelor's degree preferred
A degree in accounting is a plus
Experience Requirements
2-3 years bookkeeping experience
Experience with Great Plains or other accounting software a plus
Experience with CampusNexus and/or Web Client a plus
Experience with Federal Title IV programs and administration a plus
Must have intermediate Excel skills,
Auto-ApplyA/R Processor 2
Remote process checker job
Title: Accounts Receivable Processor 2 Department: Contribution Accounting Union: UFCW 1546 Denver Grade: 22
The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."
Key Duties and Responsibilities
Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
Receives and processes new employer contracts. Maintains and updates existing contracts.
Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
Reviews, researches, corrects, and balances month end edit reports.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or GED.
One year of experience working as Level 1 Accounts Receivable Processor.
Proficiency with MS Office tools and applications.
Computer literate with ability to learn new applications and systems.
Preferred Qualifications
Experience working in a healthcare environment or a third-party benefits administrator.
Bilingual English/Spanish verbal and written communication skills.
Proficiency with 10 key calculations.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
May be required to work remotely based on business needs.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you.
Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location.
Compensation: $21.00/hr - 24.95/hr
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Auto-ApplyAccounts Receivable Processor II
Remote process checker job
Title: Accounts Receivable Processor II Department: Contribution Accounting
The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."
Key Duties and Responsibilities
Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
Receives and processes new employer contracts. Maintains and updates existing contracts.
Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
Reviews, researches, corrects, and balances month end edit reports.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or GED.
One year of experience working as Level 1 Accounts Receivable Processor.
Proficiency with MS Office tools and applications.
Computer literate with ability to learn new applications and systems.
Preferred Qualifications
Experience working in a healthcare environment or a third-party benefits administrator.
Bilingual English/Spanish verbal and written communication skills.
Proficiency with 10 key calculations.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
May be required to work remotely based on business needs.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Auto-ApplyDeposits
Process checker job in Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Deposits staff assists management in controlling the flow of money through the building. They will provide administrative support to management through reconciliation of money, money equivalents, and all applicable paperwork.
NITTY GRITTY DETAILS:
Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Initial point of security for all money, money equivalents, and all applicable paperwork, including private guest information and documents.
Makes timely and accurate calculations of bill transactions.
Handles money accurately and balances high volume of receipts.
Assists staff with banks, checkouts, and money, and money equivalent procedures.
Completes all required paperwork accurately and in a timely manner.
Conducts inventory during and after shift, if applicable.
Assists Management as needed or requested.
Reviews the cleanliness and organization of all Deposits areas, inside and out, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager.
Assists other team members as needed or as business dictates
Responsible for the reconciliation of any monies from their banks.
Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
Must be friendly and able to smile frequently.
Bank or cashier experience preferred, but not required.
Previous administrative experience or cash handling experience preferred.
Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for D&B.
Strong math and verbal skills needed.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must have regular and predictable attendance.
Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
Attention to detail
Strong problem solving skills
Familiar with Excel
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $14.75 per hour
Salary Range:
12
-
14.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyRETAIL PROPANE/PROCESSING ASSOCIATE
Process checker job in Heath, OH
Propane/ Processing Associates - Heath Ohio
For Licking/Knox Goodwill
We have full-time or part-time Propane/Processing positions open at our Heath retail location!
Pay-11.67 Per Hr.
Schedule: varies however we do need quite a few morning shifts covered
A successful applicant will….
Have the ability to learn how to safely & properly re-fill propane tanks.
Work with the team to help process the incoming donations
Have great customer service
Assist with some general cleaning.
REQUIREMENTS:
Pass a pre-employment drug test which includes THC
Must be 18 years of age to dispense propane
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 50 lbs.
Benefits:
Medical, vision, and dental insurance available
Company-paid life insurance
Learn about more benefits at *************************************
JOB ID Unlim-12
12/03/2025-01/05/2026
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyRetail Processing Associate
Process checker job in Newark, OH
Clothing Sorters Needed - Newark Ohio
For Licking/Knox Goodwill Industries, Inc.
Central Processing location
Pay: $11.00 per hr.
Number of positions: 3
Full-time and part-time positions available
Schedule: Monday-Friday with occasional Saturdays
A successful applicant will...
Enjoy working in a Warehouse setting
Work as a team as well as individually
Be able to work a repetitive job
DUTIES:
Sort incoming donations into appropriate categories
Remove damaged or recalled items not suitable for the sales floor
Keep a clean work area as well as assist with light cleaning of Warehouse
Benefits:
Medical, vision, and dental insurance available for purchase
Company-paid life insurance
Learn about more benefits at *************************************
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
JOB ID: CENTPROC. -04
10/06/2025-11/08/2025
EOE/AA/NGS/VET/Disability
Auto-ApplyProcess Improvement Associate I
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate I within JPMorganChase, you will contribute to enhancing operational efficiency and driving business transformation. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touch points and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will leverage your foundational knowledge and innovative mindset to support process improvement initiatives across various departments. Your ability to collaborate with teams, analyze data, and communicate effectively will be crucial in achieving our organizational objectives.
Job responsibilities
Collaborate with project teams to support process improvement and organizational change initiatives
Assist in project planning and execution, including defining scope, goals, and deliverables
Analyze key business processes and data to identify areas for improvement and automation.
Contribute to the development of process maps, workflows, and documentation
Partner with project team members to Support cross-functional collaboration to achieve common goals
Work with Process Improvement Managers and Program Managers to craft and deliver a compelling narratives to influence action on key business decisions and major change initiatives.
Engage in continuous learning and skill development
Required qualifications, capabilities, and skills
Undergraduate degree in a related field such as Business, Engineering or Data Science
Developed proficiency in process improvement, data analytics or project management
Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
Strong analytical and problem-solving abilities, including data mining and analysis
Effective communication skills, both written and verbal.
Proficient in relationship building, with experience in supporting diverse teams with varied experiences, skills, and backgrounds.
Innovative mindset with a willingness to experiment and adapt
Preferred qualifications, capabilities, and skills
Familiarity with digital process tools and AI systems.
Exposure to data analytics, visualization tools, with working knowledge of, or exposure to business intelligence software such as Tableau or Alteryx
Understanding of agile methodologies and change management principles.
Interest in continuous improvement and operational excellence.
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
Auto-ApplyProcess Improvement Associate II - Business Transformation & Process Intelligence
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.
**Job Responsibilities:**
+ Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
+ Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
+ Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
+ Assisting in analyzing process data to identify inefficiencies and opportunities for automation
+ Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
+ Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
+ Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
+ Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
+ Develop and implement solutions that align with organizational strategy and operating models.
+ Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
**Required Qualifications, Capabilities, and Skills:**
+ Undergraduate degree in a related field such as Business, Engineering, or Data Science
+ 2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
+ Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
+ Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
+ Proficiency in digital process, analytics, and AI tools.
+ Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
+ Experienced in creating presentations, both written and verbal, tailored for senior audiences.
**Preferred Qualifications, Capabilities, and Skills:**
+ Advanced degree in a related field such as Business, Engineering, or Data Science
+ 1+ years management consulting experience
+ Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
+ Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
+ Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
+ Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
+ Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Elgin,IL $79,800.00 - $154,000.00 / year
Retail Processing Associate
Process checker job in Newark, OH
Pricing Associates needed Newark Oh.
For Licking/Knox Goodwill Industries, Inc.
Central Processing location
Pay: $11.00 per hr.
Number of positions: 3
Full-time and part-time positions available
Schedule: Monday-Friday with occasional Saturdays
A successful applicant will...
Enjoy working in a Warehouse setting
Work as a team as well as individually
Be able to use a pallet jack
DUTIES:
Sort, organize and maintain warehouse goods
Price all salable items to prepare for the stores
Test product as needed
Keep a clean work area as well as assist with light cleaning of Warehouse
Use manual pallet jack
Benefits:
Medical, vision, and dental insurance available for purchase
Company-paid life insurance
Learn about more benefits at *************************************
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
JOB ID: CENTPROC. -03
10/06/2025-11/08/2025
EOE/AA/NGS/VET/Disability
Auto-ApplyRETAIL PROCESSING ASSOCIATE
Process checker job in Mount Vernon, OH
RETAIL PROCESSING ASSOCIATES NEEDED-Mount Vernon Ohio.
For Licking / Knox Goodwill Industries, Inc.
Accepting applications for Processing positions at our Mount Vernon retail location
Number of positions: 2
Part-time or full-time
Shifts: Must be available Evenings and Weekends
Pay: $10.70 per hour
Why Join the Licking/Knox Goodwill Industries Family?
Discount at all 9 Retail locations.
Scholarship Programs
Paid training
DUTIES:
Sorting donations, pricing and displaying products, maintaining sales records.
Maintain a clean and orderly work area.
Assist with some general cleaning.
Complete required training.
REQUIREMENTS:
Employer conducts pre-employment drug screen and background check.
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 25 lbs.
JOB ID: KNOX-10
11/18/25-12/21/25
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyProcess Improvement Associate II - Business Transformation & Process Intelligence
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.
Job Responsibilities:
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
Assisting in analyzing process data to identify inefficiencies and opportunities for automation
Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
Develop and implement solutions that align with organizational strategy and operating models.
Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Required Qualifications, Capabilities, and Skills:
Undergraduate degree in a related field such as Business, Engineering, or Data Science
2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
Proficiency in digital process, analytics, and AI tools.
Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred Qualifications, Capabilities, and Skills:
Advanced degree in a related field such as Business, Engineering, or Data Science
1+ years management consulting experience
Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.
Auto-ApplyProcess Improvement Associate II
Process checker job in Columbus, OH
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Associate II within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement programs. Leveraging your broad knowledge of process improvement principles and practices, you will map, simplify, and document processes, reduce manual touch points, and utilize digital process tools to drive service-delivery improvement. Your work will have a significant impact on various departments, requiring you to apply advanced analytical and problem-solving skills to develop both long- and short-term solutions. You will be expected to use data analytics to offer continuous insight and craft engaging narratives to effectively convey complex ideas. Your ability to build diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems.
Job responsibilities
Partner with project team members to interview stakeholders, facilitate discussions, and develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Present to senior executives and key stakeholders, emphasizing actionable insights rather than just analyses; respond to questions clearly while fostering trusted advisor relationships with key client stakeholders.
Informally develop team members by serving as a mentor, providing constructive feedback and coaching, and inspiring a culture of continuous learning; this may include managing analysts and interns.
Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message.
Take ownership of tasks and manage most elements of an entire workstream.
Required qualifications, capabilities, and skills
Proven skills in developing and implementing process improvement or re-engineering programs, with a successful track record over 3 years in a professional setting.
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets.
Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred qualifications, capabilities, and skills
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Apply customer service principles to ensure process improvements align with customer needs and enhance satisfaction.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives.
Implement automation to streamline workflows and reduce manual effort, increasing overall productivity.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Auto-ApplyRetail Propane/Processing Associate
Process checker job in Newark, OH
Propane/ Donation Center Attendant
For Licking/Knox Goodwill
May need to train at our Heath location
Pay-11.67 Per Hr.
Hours: Full-time
Schedule: Will vary but you do need to have open availability, which includes weekends
A successful applicant will….
Have the ability to learn how to safely & properly re-fill propane tanks.
Enjoy helping our customers unloading incoming donations
Have great customer service
Keep a clean and organized workstation
Assist with some general cleaning.
REQUIREMENTS:
Pass a pre-employment drug test which includes THC
Must be 18 years of age to dispense propane
Have the physical ability to stand, walk, climb, bend, twist, stoop, squat, and reach as required to complete the job. Be able to lift/carry up to 50 lbs.
Benefits:
Medical, vision, and dental insurance available
Company-paid life insurance
Learn about more benefits at *************************************
JOB ID CENTPROC-06
10/14/2025-11/16/2025
EOE/AA/NGS/VET/Disability
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
Auto-ApplyProcess Improvement Associate II
Process checker job in Columbus, OH
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Associate II within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement programs. Leveraging your broad knowledge of process improvement principles and practices, you will map, simplify, and document processes, reduce manual touch points, and utilize digital process tools to drive service-delivery improvement. Your work will have a significant impact on various departments, requiring you to apply advanced analytical and problem-solving skills to develop both long- and short-term solutions. You will be expected to use data analytics to offer continuous insight and craft engaging narratives to effectively convey complex ideas. Your ability to build diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems.
Job responsibilities
Partner with project team members to interview stakeholders, facilitate discussions, and develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Present to senior executives and key stakeholders, emphasizing actionable insights rather than just analyses; respond to questions clearly while fostering trusted advisor relationships with key client stakeholders.
Informally develop team members by serving as a mentor, providing constructive feedback and coaching, and inspiring a culture of continuous learning; this may include managing analysts and interns.
Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message.
Take ownership of tasks and manage most elements of an entire workstream.
Required qualifications, capabilities, and skills
Proven skills in developing and implementing process improvement or re-engineering programs, with a successful track record over 3 years in a professional setting.
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets.
Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred qualifications, capabilities, and skills
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Apply customer service principles to ensure process improvements align with customer needs and enhance satisfaction.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives.
Implement automation to streamline workflows and reduce manual effort, increasing overall productivity.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Auto-ApplyProcess Improvement Associate II - Business Transformation & Process Intelligence
Process checker job in Columbus, OH
JobID: 210648380 JobSchedule: Full time JobShift: Day Base Pay/Salary: Elgin,IL $79,800.00-$154,000.00 Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.
Job Responsibilities:
* Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
* Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
* Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
* Assisting in analyzing process data to identify inefficiencies and opportunities for automation
* Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
* Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
* Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
* Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
* Develop and implement solutions that align with organizational strategy and operating models.
* Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Required Qualifications, Capabilities, and Skills:
* Undergraduate degree in a related field such as Business, Engineering, or Data Science
* 2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
* Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
* Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
* Proficiency in digital process, analytics, and AI tools.
* Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
* Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred Qualifications, Capabilities, and Skills:
* Advanced degree in a related field such as Business, Engineering, or Data Science
* 1+ years management consulting experience
* Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
* Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
* Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
* Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
* Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.
Auto-Apply