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Process Improvement Associate I
JPMC
Process checker job in Columbus, OH
The Performance Consulting organization is responsible for leading critical, strategic efforts throughout the business with the ultimate goal of improving both operating and financial performance. The Process Intelligence (PI) organization, which is part of Performance Consulting, leads and executes transformational process analytics projects in Operations across Consumer and Community Banking (CCB).
Process Modeling Junior Associate supports the deployment and sustainment of process modeling across the CCB organization by bringing deep knowledge of the Signavio platform to client engagements as part of the Consumer and Community Banking Process Modeling Center of Excellence (CCB PM COE) In addition to hands-on expertise with the administrative and reporting infrastructure of Signavio, you will have strong organizational, facilitation, and engagement management skills that you use to help CCB business units create visual representations of their processes in BPMN 2.0, augmented with risks, controls and other metadata.
Job Responsibilities:
Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership.
Build organizational capability through strong relationships with internal clients and team members.
Cultivate holistic knowledge of the Signavio platform related to process modeling - e.g., organizational structure, attribute assignment, CCB Standards, governance, and other components.
Identify and support the testing and development of new BPMN 2.0 capabilities and other features in Signavio, serve as process modeling coach and troubleshooter.
Implement and continuously improve PM COE client facing and internal training materials, procedures, playbooks, and monthly executive reporting.
Facilitate BPMN 2.0 working sessions and office hours for modelers, and provide support for the training lead.
Conduct interviews and side-by-sides with clients to map out current / future state processes.
Required Qualifications, Capabilities and Skills:
Exceptional problem-solving skills, including the ability to define and deconstruct problems, identify, and prioritize key issues.
Project & client management skills - Candidate must be able to scope projects, create workable project plans, closely partner with key stakeholders, and execute on such plans while demonstrating an ability to balance multiple competing priorities.
Results-focused, organized, initiative-taking self-starter and demonstrating a strong desire to learn new concepts, tools, and business practices by taking direction from managers and senior consultants and following through on tasks and assignments.
Excellent written and oral communication and exceptional facilitation skills.
Teamwork skills - Candidate must be flexible in his/her work style and be able to collaborate with stakeholders and colleagues at all levels and bring them to consensus.
Must have excellent skills with MS Excel, PowerPoint, and SharePoint
Preferred Qualifications, Capabilities and Skills:
The ideal candidate will have a bachelor's degree from an accredited school.
Prior experience creating process maps or models in BPMN 2.0 with one or more process modeling tools (Signavio, Camunda, iGrafx - Signavio preferred)
Awareness of Business Process Management (BPM), Lean Six Sigma, and Prosci Organizational Change Management (OCM) methodologies.
Exposure to Tableau for data visualization and Alteryx for data transformation/analysis
Experience in financial services, operations, strategy, and consulting highly preferred.
This role does not offer visa sponsorship.
$23k-42k yearly est. Auto-Apply 9d ago
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Process Improvement Associate II - Business Transformation & Process Intelligence
Jpmorganchase 4.8
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.
Job Responsibilities:
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
Assisting in analyzing process data to identify inefficiencies and opportunities for automation
Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
Develop and implement solutions that align with organizational strategy and operating models.
Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Required Qualifications, Capabilities, and Skills:
Undergraduate degree in a related field such as Business, Engineering, or Data Science
2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
Proficiency in digital process, analytics, and AI tools.
Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred Qualifications, Capabilities, and Skills:
Advanced degree in a related field such as Business, Engineering, or Data Science
1+ years management consulting experience
Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.
$38k-62k yearly est. Auto-Apply 60d+ ago
Deposits
Dave & Buster's, Inc. 4.5
Process checker job in Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Deposits staff assists management in controlling the flow of money through the building. They will provide administrative support to management through reconciliation of money, money equivalents, and all applicable paperwork.
NITTY GRITTY DETAILS:
* Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Initial point of security for all money, money equivalents, and all applicable paperwork, including private guest information and documents.
* Makes timely and accurate calculations of bill transactions.
* Handles money accurately and balances high volume of receipts.
* Assists staff with banks, checkouts, and money, and money equivalent procedures.
* Completes all required paperwork accurately and in a timely manner.
* Conducts inventory during and after shift, if applicable.
* Assists Management as needed or requested.
* Reviews the cleanliness and organization of all Deposits areas, inside and out, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager.
* Assists other team members as needed or as business dictates
* Responsible for the reconciliation of any monies from their banks.
* Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
* Must be friendly and able to smile frequently.
* Bank or cashier experience preferred, but not required.
* Previous administrative experience or cash handling experience preferred.
* Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for D&B.
* Strong math and verbal skills needed.
* Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must have regular and predictable attendance.
* Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
* Attention to detail
* Strong problem solving skills
* Familiar with Excel
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $12 - $14.75 per hour
Salary Range:
12
* 14.75
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-14.8 hourly Auto-Apply 8d ago
STUDENT ACCOUNTS PROCESSOR -100% Remote
Chcp Austin
Remote process checker job
100% Remote
Specific areas of responsibility and duties include, but are not limited to, the following:
Timely posting of tuition and fees.
Bank reconciliations.
Reconciling the deposit and refund clearing accounts.
Assisting with the stale dated checks process.
Collections oversight and reporting.
Managing student subsidiary ledgers.
Completing the monthly revenue recognition process in CampusNexus by the 5th business day of each month.
Assisting with month-end close of accounts receivable.
Assisting in the review and approval process of all awards for discounts to ensure compliance with company policy.
Assisting in the review and approval process of all extended payment plans to ensure compliance with company policy.
Maintaining accounts receivable data and keep receivables current utilizing various reports such as the Student Account Balance, Remaining Balance to Schedule, Expected Cash Flow and Past Due Cash Flow reports.
Preparing invoices for third-party vendors and updates CampusNexus Payment Schedule (VocRehab, WIA, military tuition assistance, etc.)
Working with the corporate collections team to identify drop/graduate students who have returned to school and made arrangements for a prior balance.
Generating monthly statements for online delivery through the Student Portal.
Assisting with the year-end financial audit and other periodic agency reviews and audits.
Preparing annual 1098-T forms.
Performing all other duties as specified by the VP of Student Accounts & Revenue Management.
Educational Requirements:
Minimum 2 years post-secondary education; Bachelor's degree preferred
A degree in accounting is a plus
Experience Requirements
2-3 years bookkeeping experience
Experience with Great Plains or other accounting software a plus
Experience with CampusNexus and/or Web Client a plus
Experience with Federal Title IV programs and administration a plus
Must have intermediate Excel skills,
$32k-46k yearly est. Auto-Apply 60d+ ago
STUDENT ACCOUNTS PROCESSOR -100% Remote
The College of Health Care Professions 4.1
Remote process checker job
100% Remote
Specific areas of responsibility and duties include, but are not limited to, the following:
Timely posting of tuition and fees.
Bank reconciliations.
Reconciling the deposit and refund clearing accounts.
Assisting with the stale dated checks process.
Collections oversight and reporting.
Managing student subsidiary ledgers.
Completing the monthly revenue recognition process in CampusNexus by the 5th business day of each month.
Assisting with month-end close of accounts receivable.
Assisting in the review and approval process of all awards for discounts to ensure compliance with company policy.
Assisting in the review and approval process of all extended payment plans to ensure compliance with company policy.
Maintaining accounts receivable data and keep receivables current utilizing various reports such as the Student Account Balance, Remaining Balance to Schedule, Expected Cash Flow and Past Due Cash Flow reports.
Preparing invoices for third-party vendors and updates CampusNexus Payment Schedule (VocRehab, WIA, military tuition assistance, etc.)
Working with the corporate collections team to identify drop/graduate students who have returned to school and made arrangements for a prior balance.
Generating monthly statements for online delivery through the Student Portal.
Assisting with the year-end financial audit and other periodic agency reviews and audits.
Preparing annual 1098-T forms.
Performing all other duties as specified by the VP of Student Accounts & Revenue Management.
Educational Requirements:
Minimum 2 years post-secondary education; Bachelor's degree preferred
A degree in accounting is a plus
Experience Requirements
2-3 years bookkeeping experience
Experience with Great Plains or other accounting software a plus
Experience with CampusNexus and/or Web Client a plus
Experience with Federal Title IV programs and administration a plus
Must have intermediate Excel skills,
$34k-44k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Processor II
Associated Administrators 4.1
Remote process checker job
Title: Accounts Receivable Processor II Department: Contribution Accounting
The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.
"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."
Key Duties and Responsibilities
Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
Receives and processes new employer contracts. Maintains and updates existing contracts.
Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
Reviews, researches, corrects, and balances month end edit reports.
Performs other duties as assigned.
Minimum Qualifications
High school diploma or GED.
One year of experience working as Level 1 Accounts Receivable Processor.
Proficiency with MS Office tools and applications.
Computer literate with ability to learn new applications and systems.
Preferred Qualifications
Experience working in a healthcare environment or a third-party benefits administrator.
Bilingual English/Spanish verbal and written communication skills.
Proficiency with 10 key calculations.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
May be required to work remotely based on business needs.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
$34k-43k yearly est. Auto-Apply 48d ago
Deposits
Daveandbusters
Process checker job in Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Deposits staff assists management in controlling the flow of money through the building. They will provide administrative support to management through reconciliation of money, money equivalents, and all applicable paperwork.
NITTY GRITTY DETAILS:
Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Initial point of security for all money, money equivalents, and all applicable paperwork, including private guest information and documents.
Makes timely and accurate calculations of bill transactions.
Handles money accurately and balances high volume of receipts.
Assists staff with banks, checkouts, and money, and money equivalent procedures.
Completes all required paperwork accurately and in a timely manner.
Conducts inventory during and after shift, if applicable.
Assists Management as needed or requested.
Reviews the cleanliness and organization of all Deposits areas, inside and out, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager.
Assists other team members as needed or as business dictates
Responsible for the reconciliation of any monies from their banks.
Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
Must be friendly and able to smile frequently.
Bank or cashier experience preferred, but not required.
Previous administrative experience or cash handling experience preferred.
Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for D&B.
Strong math and verbal skills needed.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must have regular and predictable attendance.
Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
Attention to detail
Strong problem solving skills
Familiar with Excel
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $14.75 per hour
Salary Range:
12.3
-
15.05
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-14.8 hourly Auto-Apply 13d ago
RETAIL PROCESSING ASSOCIATE
Licking & Knox Goodwill 3.2
Process checker job in Newark, OH
Hardlines Pricing / Sorting Associates needed Newark Oh.
For Licking/Knox Goodwill Industries, Inc.
Central Processing location
Pay: $11.00 per hr.
Number of positions: 6
Full-time and part-time positions available
Schedule: Monday-Saturday (hours of operation)
A successful applicant will...
Enjoy working in a Warehouse setting
Work as a team as well as individually
Be able to use a pallet jack
DUTIES:
Sort, organize and maintain warehouse goods
Price all salable items to prepare for the store
Test product as needed
Keep a clean work area as well as assist with light cleaning of Warehouse
Use manual pallet jack
Benefits:
Medical, vision, and dental insurance available for purchase
Company-paid life insurance
Learn about more benefits at *************************************
Licking/Knox Goodwill Industries, Inc. provides training, employment, and support services to individuals with disabilities and other barriers to employment.
JOB ID: CENTPROC. -01
01/09/2026-02/11/2026
EOE/AA/NGS/VET/Disability
$11 hourly Auto-Apply 2d ago
Process Improvement Associate I
JPMC
Process checker job in Columbus, OH
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Associate I within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement initiatives. You will leverage your broad knowledge of process improvement principles and practices to map, simplify, and document processes, while reducing manual touch points and utilizing digital process tools. Your work will have a significant impact within your department, requiring you to exercise initiative and judgement to resolve short-term problems and propose improvements to current working methods. You will be expected to analyze data, craft compelling narratives to communicate complex ideas, and build diverse teams to achieve common goals. Your ability to innovate, manage change, and delegate tasks effectively will be crucial in driving service-delivery improvement and achieving our departmental objectives.
Job responsibilities
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
Collaborate with the team to build hypothesis sets, analyses, and roadmaps while identifying potential roadblocks / obstacles and escalate issues and risks as needed including for proposed solutions.
Analyze key business processes to identify potential areas for improvement and automation, utilizing data analytics skills to offer continuous insight.
Assist in the development of detailed process maps, workflows, and documentation to synthesize impactful findings, develop recommendations, and help present recommendations to/and influence senior executives, using storytelling skills to effectively convey complex ideas.
Contribute to the testing and deployment of new process tools and technologies, ensuring they align with departmental objectives and operational standards.
Support cross-functional collaboration by working effectively with individuals from different departments to achieve common goals.
Required qualifications, capabilities, and skills
Developed proficiency in data analytics, with experience in interpreting models and diagrams to represent and communicate data requirements and assets.
Demonstrated ability in storytelling, with the capacity to effectively convey complex ideas, concepts, or data to diverse audiences.
Proficient in team building, with experience in constructing diverse teams with varied experiences, skills, and backgrounds.
Baseline knowledge of artificial intelligence foundations, with some exposure to data and knowledge, learning from experience, reasoning and planning, and safe human AI interaction.
Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
Ability to take ownership of tasks and manage most elements of an entire workstream.
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred qualifications, capabilities, and skills
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
$23k-42k yearly est. Auto-Apply 60d+ ago
Process Improvement Associate II - Business Transformation & Process Intelligence
Jpmorgan Chase & Co 4.8
Process checker job in Columbus, OH
JobID: 210648380 JobSchedule: Full time JobShift: Day Base Pay/Salary: Elgin,IL $79,800.00-$154,000.00 Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.
Job Responsibilities:
* Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
* Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
* Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
* Assisting in analyzing process data to identify inefficiencies and opportunities for automation
* Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
* Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
* Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
* Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
* Develop and implement solutions that align with organizational strategy and operating models.
* Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Required Qualifications, Capabilities, and Skills:
* Undergraduate degree in a related field such as Business, Engineering, or Data Science
* 2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
* Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
* Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
* Proficiency in digital process, analytics, and AI tools.
* Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
* Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred Qualifications, Capabilities, and Skills:
* Advanced degree in a related field such as Business, Engineering, or Data Science
* 1+ years management consulting experience
* Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
* Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
* Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
* Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
* Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.
$38k-62k yearly est. Auto-Apply 32d ago
Deposits
Dave & Buster's, Inc. 4.5
Process checker job in Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Deposits staff assists management in controlling the flow of money through the building. They will provide administrative support to management through reconciliation of money, money equivalents, and all applicable paperwork.
NITTY GRITTY DETAILS:
* Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Initial point of security for all money, money equivalents, and all applicable paperwork, including private guest information and documents.
* Makes timely and accurate calculations of bill transactions.
* Handles money accurately and balances high volume of receipts.
* Assists staff with banks, checkouts, and money, and money equivalent procedures.
* Completes all required paperwork accurately and in a timely manner.
* Conducts inventory during and after shift, if applicable.
* Assists Management as needed or requested.
* Reviews the cleanliness and organization of all Deposits areas, inside and out, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager.
* Assists other team members as needed or as business dictates
* Responsible for the reconciliation of any monies from their banks.
* Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
* Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
* Must be friendly and able to smile frequently.
* Bank or cashier experience preferred, but not required.
* Previous administrative experience or cash handling experience preferred.
* Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for D&B.
* Strong math and verbal skills needed.
* Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
* Must demonstrate ability to read and communicate in English.
* Must have regular and predictable attendance.
* Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
* Attention to detail
* Strong problem solving skills
* Familiar with Excel
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $12 - $14.75 per hour
Salary Range:
12.3
* 15.05
We are an equal opportunity employer and participate in E-Verify in states where required.
$12-14.8 hourly Auto-Apply 60d+ ago
STUDENT ACCOUNTS PROCESSOR -100% Remote
The College of Health Care Professions 4.1
Remote process checker job
100% Remote Specific areas of responsibility and duties include, but are not limited to, the following: * Timely posting of tuition and fees. * Bank reconciliations. * Reconciling the deposit and refund clearing accounts. * Assisting with the stale dated checks process.
* Collections oversight and reporting.
* Managing student subsidiary ledgers.
* Completing the monthly revenue recognition process in CampusNexus by the 5th business day of each month.
* Assisting with month-end close of accounts receivable.
* Assisting in the review and approval process of all awards for discounts to ensure compliance with company policy.
* Assisting in the review and approval process of all extended payment plans to ensure compliance with company policy.
* Maintaining accounts receivable data and keep receivables current utilizing various reports such as the Student Account Balance, Remaining Balance to Schedule, Expected Cash Flow and Past Due Cash Flow reports.
* Preparing invoices for third-party vendors and updates CampusNexus Payment Schedule (VocRehab, WIA, military tuition assistance, etc.)
* Working with the corporate collections team to identify drop/graduate students who have returned to school and made arrangements for a prior balance.
* Generating monthly statements for online delivery through the Student Portal.
* Assisting with the year-end financial audit and other periodic agency reviews and audits.
* Preparing annual 1098-T forms.
* Performing all other duties as specified by the VP of Student Accounts & Revenue Management.
Educational Requirements:
* Minimum 2 years post-secondary education; Bachelor's degree preferred
* A degree in accounting is a plus
Experience Requirements
* 2-3 years bookkeeping experience
* Experience with Great Plains or other accounting software a plus
* Experience with CampusNexus and/or Web Client a plus
* Experience with Federal Title IV programs and administration a plus
* Must have intermediate Excel skills,
$34k-44k yearly est. 60d+ ago
Emerging Talent - Process Improvement Associate I (Graduating Student Opportunity)
JPMC
Process checker job in Columbus, OH
PLEASE NOTE: THIS POSTING IS SPECIFIC TO UNDERGRADUATE AND GRADUATE STUDENTS WHO WILL BE COMPLETING THEIR STUDIES IN THE CURRENT ACADEMIC YEAR.
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate I at JPMorgan Chase, you will contribute to enhancing operational efficiency and driving business transformation. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will leverage your foundational knowledge and innovative mindset to support process improvement initiatives across various departments. Your ability to collaborate with teams, analyze data, and communicate effectively will be crucial in achieving our organizational objectives.
Job Responsibilities:
Collaborate with project teams to support process improvement and organizational change initiatives.
Assist in project planning and execution, including defining scope, goals, and deliverables.
Analyze business processes and data to identify areas for improvement and automation.
Contribute to the development of process maps, workflows, and documentation.
Support cross-functional collaboration to achieve common goals.
Engage in continuous learning and skill development.
Work with Process Improvement Managers and Program Managers to craft and deliver a compelling narratives to influence action on key business decisions and major change initiatives
Required Qualifications, Capabilities, and Skills:
Undergraduate degree in a related field such as Business, Engineering, or Data Science.
Experience in process improvement, data analysis, or project management.
Possesses strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
Strong analytical and problem-solving abilities, including data mining and analysis.
Proficient in relationship building, with experience in supporting diverse teams with varied experiences, skills, and backgrounds.
Innovative mindset with a willingness to experiment and adapt.
Effective communication skills, both written and verbal.
Preferred Qualifications, Capabilities, and Skills:
Familiarity with digital process tools and AI systems.
Exposure to data analytics and visualization tools.
Understanding of agile methodologies and change management principles.
Interest in continuous improvement and operational excellence.
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
Working knowledge of, or exposure to business intelligence software such as Tableau or Alteryx
$23k-42k yearly est. Auto-Apply 18d ago
Process Improvement Associate I
Jpmorgan Chase 4.8
Process checker job in Columbus, OH
The Performance Consulting organization is responsible for leading critical, strategic efforts throughout the business with the ultimate goal of improving both operating and financial performance. The Process Intelligence (PI) organization, which is part of Performance Consulting, leads and executes transformational process analytics projects in Operations across Consumer and Community Banking (CCB).
Process Modeling Junior Associate supports the deployment and sustainment of process modeling across the CCB organization by bringing deep knowledge of the Signavio platform to client engagements as part of the Consumer and Community Banking Process Modeling Center of Excellence (CCB PM COE) In addition to hands-on expertise with the administrative and reporting infrastructure of Signavio, you will have strong organizational, facilitation, and engagement management skills that you use to help CCB business units create visual representations of their processes in BPMN 2.0, augmented with risks, controls and other metadata.
**Job Responsibilities:**
+ Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership.
+ Build organizational capability through strong relationships with internal clients and team members.
+ Cultivate holistic knowledge of the Signavio platform related to process modeling - e.g., organizational structure, attribute assignment, CCB Standards, governance, and other components.
+ Identify and support the testing and development of new BPMN 2.0 capabilities and other features in Signavio, serve as process modeling coach and troubleshooter.
+ Implement and continuously improve PM COE client facing and internal training materials, procedures, playbooks, and monthly executive reporting.
+ Facilitate BPMN 2.0 working sessions and office hours for modelers, and provide support for the training lead.
+ Conduct interviews and side-by-sides with clients to map out current / future state processes.
**Required Qualifications, Capabilities and Skills:**
+ Exceptional problem-solving skills, including the ability to define and deconstruct problems, identify, and prioritize key issues.
+ Project & client management skills - Candidate must be able to scope projects, create workable project plans, closely partner with key stakeholders, and execute on such plans while demonstrating an ability to balance multiple competing priorities.
+ Results-focused, organized, initiative-taking self-starter and demonstrating a strong desire to learn new concepts, tools, and business practices by taking direction from managers and senior consultants and following through on tasks and assignments.
+ Excellent written and oral communication and exceptional facilitation skills.
+ Teamwork skills - Candidate must be flexible in his/her work style and be able to collaborate with stakeholders and colleagues at all levels and bring them to consensus.
+ Must have excellent skills with MS Excel, PowerPoint, and SharePoint
**Preferred Qualifications, Capabilities and Skills:**
+ The ideal candidate will have a bachelor's degree from an accredited school.
+ Prior experience creating process maps or models in BPMN 2.0 with one or more process modeling tools (Signavio, Camunda, iGrafx - Signavio preferred)
+ Awareness of Business Process Management (BPM), Lean Six Sigma, and Prosci Organizational Change Management (OCM) methodologies.
+ Exposure to Tableau for data visualization and Alteryx for data transformation/analysis
+ Experience in financial services, operations, strategy, and consulting highly preferred.
This role does not offer visa sponsorship.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$38k-62k yearly est. 50d ago
Process Improvement Associate I
JPMC
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate I within JPMorganChase, you will contribute to enhancing operational efficiency and driving business transformation. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touch points and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will leverage your foundational knowledge and innovative mindset to support process improvement initiatives across various departments. Your ability to collaborate with teams, analyze data, and communicate effectively will be crucial in achieving our organizational objectives.
Job responsibilities
Collaborate with project teams to support process improvement and organizational change initiatives
Assist in project planning and execution, including defining scope, goals, and deliverables
Analyze key business processes and data to identify areas for improvement and automation.
Contribute to the development of process maps, workflows, and documentation
Partner with project team members to Support cross-functional collaboration to achieve common goals
Work with Process Improvement Managers and Program Managers to craft and deliver a compelling narratives to influence action on key business decisions and major change initiatives.
Engage in continuous learning and skill development
Required qualifications, capabilities, and skills
Undergraduate degree in a related field such as Business, Engineering or Data Science
Developed proficiency in process improvement, data analytics or project management
Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
Strong analytical and problem-solving abilities, including data mining and analysis
Effective communication skills, both written and verbal.
Proficient in relationship building, with experience in supporting diverse teams with varied experiences, skills, and backgrounds.
Innovative mindset with a willingness to experiment and adapt
Preferred qualifications, capabilities, and skills
Familiarity with digital process tools and AI systems.
Exposure to data analytics, visualization tools, with working knowledge of, or exposure to business intelligence software such as Tableau or Alteryx
Understanding of agile methodologies and change management principles.
Interest in continuous improvement and operational excellence.
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
$23k-42k yearly est. Auto-Apply 60d+ ago
Process Improvement Associate I
Jpmorgan Chase 4.8
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a **Process Improvement Associate I** within JPMorganChase, you will contribute to enhancing operational efficiency and driving business transformation. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touch points and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will leverage your foundational knowledge and innovative mindset to support process improvement initiatives across various departments. Your ability to collaborate with teams, analyze data, and communicate effectively will be crucial in achieving our organizational objectives.
**Job responsibilities**
+ Collaborate with project teams to support process improvement and organizational change initiatives
+ Assist in project planning and execution, including defining scope, goals, and deliverables
+ Analyze key business processes and data to identify areas for improvement and automation.
+ Contribute to the development of process maps, workflows, and documentation
+ Partner with project team members to Support cross-functional collaboration to achieve common goals
+ Work with Process Improvement Managers and Program Managers to craft and deliver a compelling narratives to influence action on key business decisions and major change initiatives.
+ Engage in continuous learning and skill development
**Required qualifications, capabilities, and skills**
+ Undergraduate degree in a related field such as Business, Engineering or Data Science
+ Developed proficiency in process improvement, data analytics or project management
+ Possess strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
+ Strong analytical and problem-solving abilities, including data mining and analysis
+ Effective communication skills, both written and verbal.
+ Proficient in relationship building, with experience in supporting diverse teams with varied experiences, skills, and backgrounds.
+ Innovative mindset with a willingness to experiment and adapt
**Preferred qualifications, capabilities, and skills**
+ Familiarity with digital process tools and AI systems.
+ Exposure to data analytics, visualization tools, with working knowledge of, or exposure to business intelligence software such as Tableau or Alteryx
+ Understanding of agile methodologies and change management principles.
+ Interest in continuous improvement and operational excellence.
+ Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
+ Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$38k-62k yearly est. 60d+ ago
Process Improvement Associate II
JPMC
Process checker job in Columbus, OH
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Associate II within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement programs. Leveraging your broad knowledge of process improvement principles and practices, you will map, simplify, and document processes, reduce manual touch points, and utilize digital process tools to drive service-delivery improvement. Your work will have a significant impact on various departments, requiring you to apply advanced analytical and problem-solving skills to develop both long- and short-term solutions. You will be expected to use data analytics to offer continuous insight and craft engaging narratives to effectively convey complex ideas. Your ability to build diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems.
Job responsibilities
Partner with project team members to interview stakeholders, facilitate discussions, and develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Present to senior executives and key stakeholders, emphasizing actionable insights rather than just analyses; respond to questions clearly while fostering trusted advisor relationships with key client stakeholders.
Informally develop team members by serving as a mentor, providing constructive feedback and coaching, and inspiring a culture of continuous learning; this may include managing analysts and interns.
Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message.
Take ownership of tasks and manage most elements of an entire workstream.
Required qualifications, capabilities, and skills
Proven skills in developing and implementing process improvement or re-engineering programs, with a successful track record over 3 years in a professional setting.
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets.
Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred qualifications, capabilities, and skills
Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
Apply customer service principles to ensure process improvements align with customer needs and enhance satisfaction.
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives.
Implement automation to streamline workflows and reduce manual effort, increasing overall productivity.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
$23k-42k yearly est. Auto-Apply 60d+ ago
Process Improvement Associate II
Jpmorgan Chase & Co 4.8
Process checker job in Columbus, OH
JobID: 210674750 JobSchedule: Full time JobShift: Day : Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Process Improvement Associate II within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement programs. Leveraging your broad knowledge of process improvement principles and practices, you will map, simplify, and document processes, reduce manual touch points, and utilize digital process tools to drive service-delivery improvement. Your work will have a significant impact on various departments, requiring you to apply advanced analytical and problem-solving skills to develop both long- and short-term solutions. You will be expected to use data analytics to offer continuous insight and craft engaging narratives to effectively convey complex ideas. Your ability to build diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems.
Job responsibilities
* Partner with project team members to interview stakeholders, facilitate discussions, and develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
* Present to senior executives and key stakeholders, emphasizing actionable insights rather than just analyses; respond to questions clearly while fostering trusted advisor relationships with key client stakeholders.
* Informally develop team members by serving as a mentor, providing constructive feedback and coaching, and inspiring a culture of continuous learning; this may include managing analysts and interns.
* Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
* Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
* Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
* Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message.
* Take ownership of tasks and manage most elements of an entire workstream.
Required qualifications, capabilities, and skills
* Proven skills in developing and implementing process improvement or re-engineering programs, with a successful track record over 3 years in a professional setting.
* Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
* Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets.
* Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
* Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
* Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred qualifications, capabilities, and skills
* Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
* Apply customer service principles to ensure process improvements align with customer needs and enhance satisfaction.
* Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
* Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives.
* Implement automation to streamline workflows and reduce manual effort, increasing overall productivity.
* Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
$38k-62k yearly est. Auto-Apply 60d+ ago
Process Improvement Associate II - Business Transformation & Process Intelligence
JPMC
Process checker job in Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.
Job Responsibilities:
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
Assisting in analyzing process data to identify inefficiencies and opportunities for automation
Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
Develop and implement solutions that align with organizational strategy and operating models.
Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Required Qualifications, Capabilities, and Skills:
Undergraduate degree in a related field such as Business, Engineering, or Data Science
2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
Proficiency in digital process, analytics, and AI tools.
Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
Experienced in creating presentations, both written and verbal, tailored for senior audiences.
Preferred Qualifications, Capabilities, and Skills:
Advanced degree in a related field such as Business, Engineering, or Data Science
1+ years management consulting experience
Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.
$23k-42k yearly est. Auto-Apply 60d+ ago
Emerging Talent - Process Improvement Associate I (Graduating Student Opportunity)
Jpmorgan Chase 4.8
Process checker job in Columbus, OH
**PLEASE NOTE: THIS POSTING IS SPECIFIC TO UNDERGRADUATE AND GRADUATE STUDENTS WHO WILL BE COMPLETING THEIR STUDIES IN THE CURRENT ACADEMIC YEAR.** Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Associate I at JPMorgan Chase, you will contribute to enhancing operational efficiency and driving business transformation. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will leverage your foundational knowledge and innovative mindset to support process improvement initiatives across various departments. Your ability to collaborate with teams, analyze data, and communicate effectively will be crucial in achieving our organizational objectives.
**Job Responsibilities:**
+ Collaborate with project teams to support process improvement and organizational change initiatives.
+ Assist in project planning and execution, including defining scope, goals, and deliverables.
+ Analyze business processes and data to identify areas for improvement and automation.
+ Contribute to the development of process maps, workflows, and documentation.
+ Support cross-functional collaboration to achieve common goals.
+ Engage in continuous learning and skill development.
+ Work with Process Improvement Managers and Program Managers to craft and deliver a compelling narratives to influence action on key business decisions and major change initiatives
**Required Qualifications, Capabilities, and Skills:**
+ Undergraduate degree in a related field such as Business, Engineering, or Data Science.
+ Experience in process improvement, data analysis, or project management.
+ Possesses strong problem-solving abilities, along with exceptional client management and executive-level communication skills.
+ Strong analytical and problem-solving abilities, including data mining and analysis.
+ Proficient in relationship building, with experience in supporting diverse teams with varied experiences, skills, and backgrounds.
+ Innovative mindset with a willingness to experiment and adapt.
+ Effective communication skills, both written and verbal.
**Preferred Qualifications, Capabilities, and Skills:**
+ Familiarity with digital process tools and AI systems.
+ Exposure to data analytics and visualization tools.
+ Understanding of agile methodologies and change management principles.
+ Interest in continuous improvement and operational excellence.
+ Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
+ Utilize customer service principles to ensure process improvements are aligned with customer needs and enhance overall satisfaction.
+ Working knowledge of, or exposure to business intelligence software such as Tableau or Alteryx
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans