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Process consultant skills for your resume and career

Updated January 8, 2025

7 min read

Quoted experts

David Martin Ph.D.,

C. Darren Brooks Ph.D.

Below we've compiled a list of the most critical process consultant skills. We ranked the top skills for process consultants based on the percentage of resumes they appeared on. For example, 14.1% of process consultant resumes contained process improvement as a skill. Continue reading to find out what skills a process consultant needs to be successful in the workplace.

15 process consultant skills for your resume and career

1. Process Improvement

Here's how process consultants use process improvement:

Collaborated with business partners to analyze, design, develop and implement new processes and/or process improvements through continuous improvement activities.
Identify need for improvements and obtain business buy-in and approvals from both internal and external resources to implement process improvements.

2. Metrics

Metrics are quantitative assessment measures that are commonly used to evaluate, compare, measure, and track results, performance, or production. Business metrics are used to evaluate performance, compare results, monitor and assess the success or failure of various business processes, and track relevant data to improve business outcomes.

Here's how process consultants use metrics:

Identified collection and reporting tools to link different levels of organization with metrics collection and data analysis.
Collected, monitored, and analyzed process/performance metrics to identify trends and opportunities for potential improvement.

3. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how process consultants use business process:

Consulted with customers on business processes to identify where a technology based approach could reduce workload and improve efficiency.
Developed functional requirements for their existing ITSM Management processes as well as other key operational and business processes.

4. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how process consultants use continuous improvement:

Conducted job and role training assessments and created rewards programs that resulted in continuous improvement initiatives.
Proposed three recommendations on production plan to increase efficiency and utilization rate for continuous improvement.

5. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how process consultants use sigma:

Utilized Six Sigma and Lean Six Sigma methodologies to analyze business operations and identify process optimization opportunities.
Collaborated with dealers in developing 6 Sigma project charters to improve credit management yielding total potential savings of $2 million.

6. Lean Six Sigma

Here's how process consultants use lean six sigma:

Developed and deployed multiple internal global portals using Lean Six Sigma methodologies.
Led Team in identifying and implementing Lean Six Sigma process enhancements/improvements across the organization.

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7. Project Management

Here's how process consultants use project management:

Established policies and procedures around project management, requirements management, design, testing, software configuration and change/risk management processes.
Developed client-specific delivery methods and project management training sessions that enabled companies to improve their project management capabilities.

8. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how process consultants use hr:

Selected member of a specialized 8+ global team formed to design, develop and communicate Enterprise HR Outsourcing implementation methodology.
Provided day-to-day service delivery administration and HR functional management at multiple locations.

9. Visio

Visio or Microsoft Visio is computer software that allows users to create and draw vector graphics according to their requirements. The program is used to draw flowcharts, org charts, data flow diagrams, process flow diagrams, and modeling diagrams. Visio is also used to draw architectural designs including; building and floor plans, and 3D geographical maps.

Here's how process consultants use visio:

Created Organization process flows using Microsoft Visio.
Applied payments to avoid accounting errors and utilized Microsoft Office Suite Visio and other proprietary software.

10. ROI

Here's how process consultants use roi:

Worked with an energy company to complete an ROI based eCommerce feasibility assessment.
Developed and delivered presentation to top bank executives providing recommendations for reducing identified risks and maximizing ROI.

11. Process Changes

Here's how process consultants use process changes:

Specialized in identifying, designing, and implementing process changes that dramatically improve the performance of critical business operations.
Develop study protocols to evaluate manufacturing process changes.

12. RFP

RFP stands for request for proposal and is a document that contains details about a project or bids from contractors who are responsible for completing the project.

Here's how process consultants use rfp:

Conducted RFP initiatives with major ERP software providers both SaaS and company hosted applications.
Developed the RFP questionnaire and matrices for scoring vendor responses and demonstrations.

13. Process Engineering

Process engineering is the agreement and use of the essential standards and laws of nature that permit us to change crude material and energy into items that are valuable to society, at a mechanical level.

Here's how process consultants use process engineering:

Provided process engineering services to the petrochemical and refining industries, specializing in energy and process optimization.
Process engineering group leader responsible for seeking, proposing on, and winning process and water projects.

14. Process Design

Process design is the act of creating a result-driven process that will lead to the achievement of an organization's goals, visions, and objectives. At its core, process design is the defines the processes and strategies that an organization can implement into achieving its lofty aims and objectives. It's usually presented in form of an infographic labeling each stage and with arrows showing the hierarchy of the steps.

Here's how process consultants use process design:

Projected and managed a re-engineered process design of service department.
Process design and start-up assistance for Chlorination Plants in the People's Republic of China.

15. Data Analysis

Here's how process consultants use data analysis:

Contributed comprehensive research for business leads, product opportunities, and data analysis to Partners and high level managers.
Partnered with Pharmacy leaders to conduct in-depth research and data analysis that audited current processes.

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What skills help Process Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on process consultant resumes?

David Martin Ph.D.

Associate Professor, Auburn University

Skill sets are very different, depending on what part of the industry you are working towards. One of the overall themes that we continue to see is continuing education and certifications becoming more critical in the industry. Many people in the Hospitality industry have used their furloughed time to engage in certificate completion, which will make them much more competitive, once the hiring picks back up. I have also seen networking become even more critical during the pandemic, which is such an important skill. The ability to develop and maintain a network of professionals has allowed employees that were either furloughed or laid off access to job postings and opportunities that others are missing out on.

What soft skills should all process consultants possess?

C. Darren Brooks Ph.D.

Assistant Department Chair and Executive Director, Center for Human Resource Management, Florida State University

While advancements in technology, artificial intelligence (AI), and data analytics occupy center stage in many areas of management practice, soft skills continue to be seen as equally or even more important skills for success in the field of management. Soft skills are typically described as personal attributes, qualities, and characteristics that enable us to interact more effectively with others. In most fields of management, our ability to communicate, work with, and interact with other people constitutes a significant portion of the work we do. Consequently, employers are focused on identifying candidates who possess strong skills are areas of communication (verbal, written, and non-verbal), leadership and followership, collaboration, an ability to work in teams, intellectual curiosity, adaptability, conflict management, problem-solving, creativity.

What hard/technical skills are most important for process consultants?

C. Darren Brooks Ph.D.

Assistant Department Chair and Executive Director, Center for Human Resource Management, Florida State University

As stated earlier, the field of management is broad and encompasses all industries and sectors. Consequently, the technical skills necessary to succeed will vary according to the specific knowledge and experiences required to understand the nuances of an organization. Accordingly, graduates who have business acumen and technical competency in a particular discipline or industry would be better positioned for employment opportunities. As a result, I always place emphasis on gaining internships and work experience concurrently with academic study. These experiences will provide a real-world understanding of the type of skills necessary to succeed in organizations as well as offer industry-specific knowledge. However, for many graduates, their practical skills are limited. In this case, it is important to ensure you have more generalizable skills that are applicable across industries, such as building digital fluency, analytical fluency, writing skills, and strong Excel skills. When speaking with consulting firms and industry employers, they repeatedly reference the need for graduates to demonstrate more advanced Excel skills.

What process consultant skills would you recommend for someone trying to advance their career?

Dr. Brian Simmons

Associate Provost, Columbia International University

I would not think so much in terms of "skills to enhance" but rather experiences that will add depth of insight and understanding. Candidates with a variety of practical experiences, coupled with rigorous academic training, are set apart from others.

What type of skills will young process consultants need?

David Smith

Consultant, Coach and Speaker, David J. Smith Consulting

Of course, the need for tech-based skills will continue. But moreover, in the next couple of years, there will be increased demands for careers where personal and humanistic approaches are needed. These are wide-ranging: from home health aids to life coaches. For that reason, the ability to show empathy, apply good listening abilities, and understand and respond to a client's personal challenges will be critical. As society continues to diversify along ethnic, cultural, political, and economic lines, there will be an urgent need for professionals who can seek to connect with clients and help them build bridges, at times, with those who are different.

Do you want to know more?

List of process consultant skills to add to your resume

The most important skills for a process consultant resume and required skills for a process consultant to have include:

Process Improvement
Metrics
Business Process
Continuous Improvement
Sigma
Lean Six Sigma
Project Management
HR
Visio
ROI
Process Changes
RFP
Process Engineering
Process Design
Data Analysis
Process Documentation

ISO
SQL
Management Process
Management System
Internal Audit
Subject Matter Experts
Financial Statements
SharePoint
Process Control
Process Reengineering
R
ITIL
Cost Savings
Process Maps
SME
Organizational Change Management

QA
Sarbanes-Oxley
ERP
Training Materials
IDS
Site Work
Project Plan
ITSM
Application Development
UAT
Business Process Reengineering
SLA
SDLC
Incident Management
PMO

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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