What does a process coordinator do?

A Process Coordinator is responsible for evaluating the current manufacturing and production processes to identify improvement strategies and increase efficiency. Process Coordinators inspect the tools and equipment used for the production and ensure consistency based on quality standards and regulatory policies. They submit finding reports and discuss recommendations with the management for cost-reduction techniques to minimize the company's loss. A Process Coordinator also analyzes current market trends to develop opportunities to generate more revenue resources for the business and increase profitability.
Process coordinator responsibilities
Here are examples of responsibilities from real process coordinator resumes:
- Manage inventory levels and schedule production for WIP products used to make finish goods.
- Establish and monitor MIN/MAX inventory levels, order and track raw materials and manage WIP inventory.
- Manage LAN including installation, security and troubleshooting.
- Demonstrate strong client relation skills in greeting and directing patients and managing incoming phone communications.
- Provide leadership development opportunities for youth and lead community events and activities for the community.
- Maintain testing and finalizing quarterly SOX processes.
- Educate nursing staff and physicians about CMS guidelines.
- Develop and help write several money saving PLC programs.
- Write and maintain accuracy of department procedures on firm SharePoint site.
- Determine material requirements through MRP, bill of materials and engineering drawings.
- Enter BOM's and part numbers and attributes, and drawings into database.
- Develop, write and implement necessary job aids and training materials per ISO specifications.
- Act as the lead to develop and design EDI forms to be utilize by the department.
- Track engineering changes, within MRP system, specific to part disposition, inventory and analysis.
- Provide in depth training to new supervisor on processes and procedures, invoicing, and EDI software platform.
Process coordinator skills and personality traits
We calculated that 19% of Process Coordinators are proficient in Customer Service, Post Implementation, and Patients. They’re also known for soft skills such as Compassion, Interpersonal skills, and Organizational skills.
We break down the percentage of Process Coordinators that have these skills listed on their resume here:
- Customer Service, 19%
Performed logistics functions in the execution of property accountability, customer service, documentation, reconciliation, and records management duties.
- Post Implementation, 8%
Organized and conducted the PIR (Post Implementation Review) meetings for ICT-Solutions Delivery projects.
- Patients, 7%
Contacted patients to verify demographic information and confirm processed orders.
- Continuous Improvement, 6%
Managed and coordinated monthly, quarterly, and yearly closing procedures including supporting account analysis with a focus on continuous improvement.
- Data Entry, 5%
Designed and developed software package for Quality Control; data entry including voice recognition and radio frequency terminals.
- ISO, 4%
Tracked and managed planned software and hardware upgrades for global accounts in compliance with ISO 9000 quality management standards.
"customer service," "post implementation," and "patients" are among the most common skills that process coordinators use at work. You can find even more process coordinator responsibilities below, including:
Compassion. One of the key soft skills for a process coordinator to have is compassion. You can see how this relates to what process coordinators do because "social and human service assistants often work with people who are in stressful and difficult situations." Additionally, a process coordinator resume shows how process coordinators use compassion: "applied nursing process to provide safe and compassionate care for patients. "
Interpersonal skills. Another essential skill to perform process coordinator duties is interpersonal skills. Process coordinators responsibilities require that "social and human service assistants must make their clients feel comfortable discussing sensitive issues." Process coordinators also use interpersonal skills in their role according to a real resume snippet: "demonstrated excellent organizational, interpersonal, written and verbal communication skills with clients, supervisor, and command leadership. "
Organizational skills. process coordinators are also known for organizational skills, which are critical to their duties. You can see how this skill relates to process coordinator responsibilities, because "social and human service assistants must often complete lots of paperwork and work with many different clients." A process coordinator resume example shows how organizational skills is used in the workplace: "position required excellent organizational skills, customer service skills, and supervisory experience. "
Time-management skills. A big part of what process coordinators do relies on "time-management skills." You can see how essential it is to process coordinator responsibilities because "social and human service assistants often work with many clients." Here's an example of how this skill is used from a resume that represents typical process coordinator tasks: "prepared correspondence and legal papers such as summonses, complaints, motions, responses, and subpoenas to court meet deadlines. "
Communication skills. Another crucial skill for a process coordinator to carry out their responsibilities is "communication skills." A big part of what process coordinators relies on this skill, since "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." How this skill relates to process coordinator duties can be seen in an example from a process coordinator resume snippet: "maintain strong data entry skills with attention to detail excellent written and oral communications. "
Problem-solving skills. Lastly, "problem-solving skills" is an important element of what a process coordinator does. Process coordinator responsibilities require this skill because "social and human service assistants help clients find solutions to their problems." This resume example highlights how process coordinator duties rely on this skill: "examine and evaluate the accuracy and timeliness of transactions within hr solutions, payroll focused. "
The three companies that hire the most process coordinators are:
- Nelnet76 process coordinators jobs
- Interior Specialists
15 process coordinators jobs
- Moss Adams13 process coordinators jobs
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Process coordinator vs. Leader
Leaders pave the way for a company to achieve certain goals. They are in charge of bringing the organization to greater heights. They set the direction of the organization, much like how a captain sets the sails of the ship. They are responsible for coming up with main strategies and alternatives should there be challenges along the way. Leaders ensure that the company is guided by its vision and mission and that the employees emulate company values. They do so through leading by example. Leaders should have strategic skills, decision-making skills, and interpersonal skills.
These skill sets are where the common ground ends though. The responsibilities of a process coordinator are more likely to require skills like "post implementation," "patients," "data entry," and "coordinators." On the other hand, a job as a leader requires skills like "strong time management," "excellent interpersonal," "pet," and "digital transformation." As you can see, what employees do in each career varies considerably.
On average, leaders reach similar levels of education than process coordinators. Leaders are 2.8% more likely to earn a Master's Degree and 0.6% more likely to graduate with a Doctoral Degree.Process coordinator vs. Lead person
A lead person or lead worker is an employee who provides leadership and instructions to others in a group to complete tasks quickly and effectively. Lead workers plan and organize meetings with supervisors and the management to discuss a particular project's progress and development. Lead persons would often participate in the training of new employees about their job duties. As the group leader, lead persons must also ensure that employees are following company policies and adhere to all standards and guidelines.
In addition to the difference in salary, there are some other key differences worth noting. For example, process coordinator responsibilities are more likely to require skills like "customer service," "post implementation," "patients," and "continuous improvement." Meanwhile, a lead person has duties that require skills in areas such as "safety rules," "safety regulations," "cnc," and "safety procedures." These differences highlight just how different the day-to-day in each role looks.
Lead people earn a higher average salary than process coordinators. But lead people earn the highest pay in the construction industry, with an average salary of $92,105. Additionally, process coordinators earn the highest salaries in the hospitality with average pay of $63,802 annually.Average education levels between the two professions vary. Lead people tend to reach similar levels of education than process coordinators. In fact, they're 4.8% less likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.Process coordinator vs. Line leader
Production line leaders or production team leaders typically work in the manufacturing industry. These leaders undertake both mental and physical work, including filing reports and paperwork, helping in order completion, and managing production assembly lines. They physically contain construction materials to ensure correct handling. Also, they oversee the varying activities within the organization or department. Among their tasks include inventory control, data entry, and product quality.
The required skills of the two careers differ considerably. For example, process coordinators are more likely to have skills like "post implementation," "patients," "data entry," and "coordinators." But a line leader is more likely to have skills like "safety procedures," "quality checks," "assembly line," and "gmp."
Line leaders make a very good living in the technology industry with an average annual salary of $39,263. On the other hand, process coordinators are paid the highest salary in the hospitality industry, with average annual pay of $63,802.When it comes to education, line leaders tend to earn lower degree levels compared to process coordinators. In fact, they're 5.0% less likely to earn a Master's Degree, and 0.5% less likely to graduate with a Doctoral Degree.Process coordinator vs. Supervisor
Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.
Even though a few skill sets overlap between process coordinators and supervisors, there are some differences that are important to note. For one, a process coordinator might have more use for skills like "post implementation," "patients," "continuous improvement," and "data entry." Meanwhile, some responsibilities of supervisors require skills like "safety procedures," "sales floor," "pos," and "direct supervision. "
In general, supervisors earn the most working in the health care industry, with an average salary of $60,088. The highest-paying industry for a process coordinator is the hospitality industry.In general, supervisors hold similar degree levels compared to process coordinators. Supervisors are 1.3% less likely to earn their Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.Types of process coordinator
Updated January 8, 2025











