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Process Improvement Analyst remote jobs

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  • Lead Business Analyst(Gen AI/AI/LLM)- Only W2 and Locals for Hybrid work!

    SGS Technologie 3.5company rating

    Remote job

    US Citizens and Green card holders would be considered only W2 for hybrid work. NOTES from hiring manager: role is for local candidates only to work onsite hybrid model min 2 days per week in St Pete at RJF, no fully remote options role has a chance to convert to FTE assuming performance and future budgets project. work is focused on Agentic AI platform and Machine Learning initiatives The BA is more of a true Lead Functional BA but any technical skills are a value add This group does 2 week sprints, need corporate polish with excellent comm skills Duties: Strategic Analysis and Solution Definition Lead business discovery for agentic AI initiatives, translating enterprise objectives into clearly defined product and system requirements. Partner with engineering, data science, and risk teams to ensure each solution aligns with firm priorities, compliance standards, and long-term AI governance frameworks. Define success metrics and measurable outcomes for agentic systems that drive advisor productivity, client intelligence, and firm efficiency. Requirements Management Elicit, document, and refine requirements that span AI reasoning, data integration, knowledge orchestration, and adaptive decision flows. Bridge technical and business contexts - ensuring that the intent, capabilities, and constraints of frameworks such as Strands, CrewAI, LangGraph, and Agent Core are accurately reflected in user stories and acceptance criteria. Manage change control for rapidly evolving agentic capabilities, balancing agility with traceability and compliance. Stakeholder Alignment and Communication Act as the primary interface between business leaders, developers, and governance teams to maintain a shared understanding of priorities, tradeoffs, and dependencies. Translate complex AI and engineering concepts into concise, business-relevant narratives for executives and non-technical audiences. Facilitate workshops, design reviews, and model demonstrations to ensure feedback loops are fast and informed. Governance and Risk Integration Partner with Compliance, Data Governance, and Enterprise Architecture to embed ethical, auditable, and transparent AI operations throughout solution design. Ensure agentic AI initiatives align with data residency, privacy, and supervisory regulations applicable to financial services. Operational Excellence and Delivery Drive the full delivery lifecycle - from concept through deployment - maintaining clear documentation, prioritization, and validation processes. Support testing, model validation, and release readiness activities by providing context, user scenarios, and performance benchmarks. Continuously refine business processes and operating models to leverage the adaptive nature of agentic systems. Skills Technical and Analytical Proficiency Strong understanding of AI/ML concepts, particularly agentic and LLM-based architectures. Familiarity with AWS cloud environments, data pipelines, and API-driven ecosystems. Ability to interpret and validate outputs from frameworks such as Strands, CrewAI, LangGraph, and Agent Core in collaboration with engineers. Experience working with structured and unstructured data, embeddings, and retrieval systems to support intelligent automation. Business and Strategic Insight Deep expertise in requirements analysis, process optimization, and value mapping across enterprise systems. Strong ability to quantify business impact, model ROI, and articulate how AI systems drive competitive advantage. Understanding of financial services operations, risk management, and compliance implications in production AI environments. Leadership and Collaboration Proven success leading multi-disciplinary teams across data, engineering, and governance functions. Skilled in translating ambiguity into structure and clarity; comfortable operating at the intersection of innovation and regulation. Exceptional written and verbal communicator capable of aligning senior stakeholders around transformative AI initiatives. Mindset and Behavior Analytical precision, bias for execution, and intellectual curiosity about AI's evolving role in business decision-making. Integrity-driven; consistently aligns actions with client outcomes and firm values. Embraces iterative learning and continuous improvement in both systems and self. Education Bachelor's degree in Information Systems, Computer Science, a related field or equivalent experience. 5+ years of experience in business analysis, product ownership, or AI/technology-driven transformation-ideally within financial services or a regulated enterprise.
    $73k-92k yearly est. 2d ago
  • REMOTE DATA ANALYST

    Alternative Realty Group LLC

    Remote job

    At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst. The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization. Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. Objectives of this role Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks Identify trends and opportunities for growth through analysis of complex datasets Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets Create best-practice reports based on data mining, analysis, and visualization Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data Work directly with managers and users to gather requirements, provide status updates, and build relationships Required skills and qualifications Entry Level mining data as a data analyst Proven analytics skills, including mining, evaluation, and visualization Technical writing experience in relevant areas, including queries, reports, and presentations Strong SQL or Excel skills, with aptitude for learning other analytics tools
    $50k-73k yearly est. 3d ago
  • IT Business Analyst I

    MUFG Capital Analytics 3.5company rating

    Remote job

    Title: IT Business Analyst I ) About MUFG Investor Services: MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments. At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives. We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you. Job Description: MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions. The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery. Essential Functions: Translate financial and accounting requirements into actionable software specifications. Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows. Troubleshoot issues in eFront FrontInvest and provide backup support for system administration. Create and maintain documentation including meeting notes, knowledge articles, and business communications. Build strong relationships with internal and external stakeholders to drive positive change. Write and manage user stories and backlog items in Team Foundation Server. Serve as the Agile Team's Scrum Master for assigned initiatives. Support prioritization decisions and manage execution of prioritized work. Collaborate with users to develop and execute test cases during system integration testing. Deliver demos of completed enhancements to end users. Work closely with developers to clarify requirements and ensure business needs are met. Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance. Act as a flexible team member, taking on overflow or backfill tasks as needed. Monitor team performance, generate reports, and lead corrective actions. Help remove obstacles that hinder team progress. Requirements: Bachelor's degree in Technology or Business Information Systems 3-5 years of experience as a Business Analyst or Business Operations Manager. Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries Strong understanding of accounting/finance systems and translating business needs into software requirements Proven ability to work independently and troubleshoot technical issues Technical troubleshooting and problem solving Experience in Private Equity. Proficient in advanced Excel, PowerPoint, Word and Visio Excellent written and verbal communication skills. Self-motivated, customer-focused, and adaptable to remote work environments
    $74k-101k yearly est. 1d ago
  • Investment Management Governance Office Business Analyst

    City National Bank 4.9company rating

    Remote job

    WHAT IS THE OPPORTUNITY? Working within the Wealth Management division, you will be part of the team that provides oversight and guidance to City National's lines of business with a strong focus on integrated and streamlined investment management governance programs. WHAT WILL YOU DO? Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP activities across the organization, including activities at network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies and procedures Analyze and evaluate RNDIP data (e.g. Network Affiliate Continuous Monitoring Questionnaires, RNDIP sales activity dashboards, monthly reconciliation of RNDIP referral activity to systems of record, etc.), and provide insight to the practical impacts/implications to the impacted business line and/or Network Affiliate. Support development of reporting associated with RNDIP activities to appropriate governance committees. Track completion of required training for RNDIP programs across LOBs. Support execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Support audit and examination activities. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree Minimum 3 years within or related to financial services Additional Qualifications 3+ years in a role requiring complex problem solving Investment product knowledge preferred Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., defining and deconstructing problems, prioritizing issues and analysis, structuring and building quantitative and qualitative/conceptual analyses Demonstrated ability to influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $38-60.6 hourly 16h ago
  • Business Process Analyst - Las Vegas

    Photon Group 4.3company rating

    Remote job

    Job Description: Business Process Analyst We are seeking a skilled and detail-oriented Business Process Analyst to join our dynamic team. The ideal candidate will analyze, design, and optimize business processes to enhance operational efficiency, productivity, and quality. This role involves working closely with cross-functional teams, identifying improvement opportunities, and implementing solutions that align with organizational goals. Key Responsibilities: Process Analysis and Improvement: Assess existing business processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement. Develop and document process models, including As-Is and To-Be workflows, using process mapping tools. Requirements Gathering: Collaborate with stakeholders to gather, define, and prioritize business requirements. Translate business needs into functional and technical specifications. Solution Implementation: Work with technical teams to implement process changes, automation, or system enhancements. Ensure new processes and solutions are tested, validated, and aligned with business objectives. Change Management: Facilitate change management initiatives to ensure smooth adoption of new processes. Provide training, documentation, and support to stakeholders and end-users. Performance Monitoring: Define key performance indicators (KPIs) to measure process effectiveness. Monitor and analyze process performance, providing insights and recommendations for continuous improvement. Cross-functional Collaboration: Act as a liaison between business units, IT teams, and external vendors to ensure alignment and effective communication. Lead workshops and meetings to drive consensus on process improvements and priorities. Qualifications and Skills: Education: Bachelor's degree in Business Administration, Management Information Systems, or a related field. Experience: 3+ years of experience in business process analysis, process improvement, or a similar role. Experience with process modeling tools (e.g., Visio, Lucidchart, Bizagi). Technical Skills: Proficiency in project management tools (e.g., JIRA, Trello). Familiarity with ERP or CRM systems (e.g., SAP, Salesforce) is a plus. Analytical Skills: Strong problem-solving skills with the ability to interpret data and draw actionable insights. Soft Skills: Excellent communication and interpersonal skills. Ability to work collaboratively with diverse teams. Strong organizational and time management abilities. Compensation, Benefits and Duration Minimum Compensation: USD 34,000 Maximum Compensation: USD 120,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post
    $68k-94k yearly est. Auto-Apply 60d+ ago
  • LTSS Business Process Analyst IV

    Caresource 4.9company rating

    Remote job

    The LTSS Business Process Analyst IV is a senior-level position responsible for driving strategic initiatives and leading cross-functional teams to deliver innovative solutions that address complex business challenges. This role bridges the gap between business needs and technology solutions while influencing organizational strategy and fostering a culture of collaboration and continuous improvement. Essential Functions: Establish and maintain strong relationships with senior stakeholders to understand business goals and drive alignment on strategic initiatives. Collaborate with executive leadership, IT, product management, and other departments to ensure cohesive strategy execution and successful implementation of requirements. Review project artifacts such as business cases, contracts and architectural diagrams to ensure alignment with business objectives and requirements. Identify, sequence, create, and maintain Epics throughout their lifecycle, ensuring traceability and alignment with strategic objectives. Operate cross-functionally across teams and business areas to coordinate updates for Epics and Features, ensuring smooth transitions and alignment during refinement processes. Oversee Epic and Features throughout their lifecycle for multiple high-impact projects and programs, managing resource allocation, risk assessment, and stakeholder communication to ensure successful outcomes and alignment with business strategy. Lead teams in complex requirements elicitation efforts using advanced facilitation and modeling techniques. Ensure comprehensive requirements documentation and traceability that aligns with strategic objectives according to corporate standards. Provide input on project status reports related to requirements, assist in resolving escalated items, and escalate issues or risks to the Program/Project Manager and Product Owner as needed. Also provide input on change requests, incremental funding, and strategic estimates, including Business Analyst estimates. Designs and maintains operational analytics across multiple program functions, including process flow mapping, task volume tracking, triage logic, escalation framework development, staffing ratio modeling, average handle time (AHT) analysis, and workload balancing by member segment. Translates complex business needs into measurable KPIs and executive dashboards, enabling real-time performance tracking and informed decision making; also provides strategic oversight across multiple functional areas to ensure alignment between data insights and operational goals. Provide leadership and mentorship to business analysts and project teams, fostering a culture of knowledge sharing, professional growth, and continuous improvement. Prepare and present detailed reports, including strategic findings, recommendations, and progress updates, to executive leadership and key stakeholders as requested. Act on insights from dashboard and metric analysis to correct data and optimize business processes. Define, track, and analyze key performance indicators (KPIs) to assess the status and throughput of requirements. Provide actionable insights to champion continuous improvement initiatives for process improvement and innovation, utilizing industry best practices to enhance operational efficiency, reduce costs, and improve service delivery. Performs any other job related duties as requested. Education and Experience: Bachelor's degree required Master's degree preferred Equivalent years of relevant work experience may be accepted in lieu of required education Seven (7) years of experience in requirements management required Experience working with Azure DevOps, Service Now, JIRA, Modern Requirements, or equivalent suite of business requirements management tools and software development processes, including hybrid/agile required Competencies, Knowledge and Skills: Proficient in Microsoft Office tools, including Word, Excel, and Visio Demonstrated a mastery of skill and understanding of business analysis principles, process, and applications/elicitation tools used for managing requirements Exceptional analytical thinking and problem-solving skills Extensive knowledge of IT development cycle, and Agile Framework, and other development frameworks Deep understanding of a project lifecycle, including processes, techniques and tools Strong interpersonal skills and proven ability to establish effective working relationships with stakeholders at all levels Exceptional written and verbal communication skills Ability to work independently and within a team environment Effective listening and critical thinking skills Ability to coordinate and lead cross-functional teams Effective decision making and problem-solving skills with close attention to detail Time management skills, ability to develop, prioritize and accomplish goals with a sense of urgency Ability to multi-task and remain flexible during organizational and/or business changes Customer service oriented Licensure and Certification: IIBA, Six Sigma, or Agile Certifications preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Up to 25% (Regular) travel based on the needs of the department may be required Compensation Range: $92,300.00 - $161,600.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-TS1
    $92.3k-161.6k yearly Auto-Apply 2d ago
  • Business Process Analyst

    Senior Salesforce Developer

    Remote job

    The Opportunity: The Global Business Process Management Group is looking for a Business Process Analyst to help drive measurable business process improvements aligned with Global Private Client Group (PCG) goals. The Business Process Analyst works cross-functionally within Global PCG to understand and develop our primary value chain, unify our business processes, and measurably increase efficiency while improving the user experience for both our internal and external clients. The Day-to-Day: Drive measurable business process improvements aligned with Global PCG objectives Work cross-functionally with Global PCG, PMG, external vendors, and technology partners to implement solutions to key business problems with an ability to take an idea from ideation to implementation Partner with the business and technology stakeholders to assess areas for improvement Conduct root cause analysis formulating clear problem statements, process assessments, and plans for improvement Lead process redesign and re-engineering workshops with end users Work within the Scrum structure to write, refine and test users stories, and conduct hypercare in production Effectively communicate to stakeholders, leadership, and users throughout the project lifecycle Maintain business processes and project plan documentation Your Qualifications: 3+ years of experience as a Business Process Analyst or similar position Experience communicating with management and executives Experienced in process improvements and managing projects working with multiple partners Process mapping using MS Visio or similar tools Project tracking with software like Atlassian Confluence or Jira Experience with the software development life cycle including the Agile Methodology Why Fisher Investments: We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
    $52k-76k yearly est. Auto-Apply 11d ago
  • Process Improvement Business Analyst (Remote)

    Businessolver 3.8company rating

    Remote job

    We're growing and looking for a detail-driven, process-minded Business Analyst to join our Business Operations team. This role is critical to enhancing the quality and consistency of our work through rigorous review programs and operational controls. You'll be a key player in driving continuous improvement, ensuring compliance, and elevating our service delivery. The Gig: * Lead and manage quality assurance initiatives across Business Operations. * Design, test, and refine frameworks for quality review and control programs. * Conduct complex recurring quality audits and controls. * Gather and analyze functional and data requirements to support quality initiatives. * Facilitate discovery sessions and document findings with internal stakeholders. * Collaborate across departments to ensure alignment and timely execution. * Identify gaps and escalate deficiencies in quality programs and propose updates and strategies for mitigation. * Drive process standardization and improvement efforts through creative problem solving and efficiency tool implementation (ie. VBA, SQL, etc) * Own the end-to-end lifecycle of assigned work, from intake to resolution. * Support data analysis and research efforts across departments related to quality and control initiatives. * Maintain confidentiality and uphold company standards. * Other duties as assigned. What you need to make the cut: * Bachelor's degree in Business Systems, Finance, Accounting, or related field (preferred). * 2+ years of operations experience in benefits administration operations, HRIS, payroll, or insurance required. * Proven expertise in internal audit methodologies and operational control design. * Lean Six Sigma or similar methodology experience a plus. * Strong background in process review and risk identification. * Advanced proficiency in Microsoft Excel (pivot tables, lookups, nested functions, advanced functions). * Exceptional time management and organizational skills with the ability to manage conflicting priorities. * Strong critical thinking and problem-solving abilities. * Excellent communication and stakeholder engagement skills. * Project management experience is a plus. The pay range for this position is 45K to 71K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). This role is eligible to participate in the annual bonus incentive plan.
    $87k-105k yearly est. Auto-Apply 60d+ ago
  • Manager, Business Process Improvement, Finance

    L'Oreal 4.7company rating

    Remote job

    Job Title: Manager, Business Process Improvement Division: Finance - Shared Services Reports To: AVP, Delivery Excellence Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity. What You Will Learn: We are the finance team at the L'Oreal Shared Services (BEST) located in Tampa, FL. We lead the completion of all the critical finance transactions. We ensure the compliance of our methods and processes, and develop the reports that are used to share our results globally. We are always aiming to reach even greater heights in terms of accuracy and timing and are looking for exceptional finance professionals like you. Opportunity: Come join our dynamic team! We are currently actively looking for a: Business Improvement Manager. Job Summary This position, reporting to the AVP - Delivery Excellence, is pivotal for fostering continuous improvement and operational excellence within the Finance Shared Services organization. Key responsibilities include: * Driving Process Innovation: Analyze differences, propose, initiate, and lead end-to-end process improvement projects, including defining, supervising, and executing roll-out plans. * Training & Capability Building: Organize and lead targeted training sessions for Finance and/or Treasury teams on new processes and improvements. * Strategic IT Partnership: Manage and foster relationships and communication with the IT department for aligned initiatives. * Cross-Functional Project Leadership: Liaise effectively with Group and Division project teams across the organization, overseeing the implementation of group-wide projects and managing the impacts of local projects within the L'Oreal BEST finance team. * Documentation & Governance: Maintain and update all Standard Operating Procedures (SOPs), L'Oreal BEST Finance documentation, and Service Level Agreements (SLAs). Key Responsibilities Business Process improvement This role is dedicated to enhancing operational efficiency and driving strategic projects within BEST Finance, encompassing: * Process Optimization & Project Leadership: Actively lead and drive continuous improvement initiatives, defining project plans with managers, developing action plans for leadership review, and ensuring seamless project implementation follow-up. * Resource & Financial Management: Oversee project budget allocation and collaborate with leadership to estimate and manage workload impacts on finance teams. * Stakeholder & Communication Management: Prepare and lead project status meetings and committees, manage internal project communications, and cultivate strategic relationships with the IT department (planning, resources, budget, communication). * Project Resource: Lead User Acceptance Testing (UAT) phases and ensure strict adherence to appropriate accounting/financial standards throughout all project implementations. * Documentation & Governance: Develop and update Standard Operating Procedures (SOPs) for led projects. * External Collaboration: Liaise with external consultants as needed for project implementation support within BEST Finance. KPIs management * Collaborate with managers to monitor Group KPIs and propose strategic action plans. * Generate and analyze BEST-specific KPIs, partnering with managers to define and refine performance initiatives. * Interpret key metrics, provide performance explanations, and actively drive outcomes for assigned projects. * Conduct ad-hoc analyses to deliver critical insights on specific project challenges and opportunities. Qualifications * BA / BS degree required, preferably in Finance or Accounting * 6+ Years of experience supporting Business Improvement Initiatives and Project Management * Working knowledge of Finance and Accounting Policies and Procedures preferred with the ability to quickly assimilate specific finance policy knowledge * Knowledge of sound internal control principles and demonstrated ability to provide solutions to control issues * Proficiency in * Finance & Accounting (required) * Project Management experience * PMP certification nice to have * Managerial experience * Ability to work both individually, and within a team environment, build strong relationships and maintain rapport with cross-functional business units, Internal Control teams and with external consultants * Experience in shared service center desirable * Experience in a multinational company desirable * Experience with process improvement methodologies (incl. process design, lean, 6 sigma) * Good knowledge of accounting rules, standards and regulations * Respects deadlines and manages priorities * Effective communication - comfortable in presenting and explaining results to several counterparts (CFOs, Chief accountant) * Ability to manipulate a large amount of data * Six Sigma / Lean certification would be beneficial * Must possess strong analytical and problem-solving skills; business acumen; leadership skills; oral and written communication skills; and excellent interpersonal skills * Ability to thrive in a dynamic, collaborative and fast-paced work environment * Consumer products company background preferred * Travel to New Jersey and Montreal, Canada is required (Approx. 5%) Essential Skills Systems * Strong Knowledge of ERP (SAP) * Project Management tools & methodology * Process Improvement methodologies * Solutions & Technology knowledge (Automation, PowerBI) * Change Management * Microsoft Office 365 (Mastering) Management * Teamwork and knowledge sharing * Ability to perform appropriate controls * Ability to communicate (coach teams, mentor and guide) * Shared services experience is appreciated * Ability to work in groups and delegate tasks * Ability to multi-task * Ability to enforce compliance on processes and accounting rules * Change management experience / Growth mindset What's In It For You: * Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) * Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) * Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) * Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) * Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) * Employee Resource Groups (Think Tanks and Innovation Squads) * Access to Mental Health & Wellness Programs Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.
    $71k-90k yearly est. 13d ago
  • Principal Business Analyst - Enterprise Automation

    Mayo Clinic 4.8company rating

    Remote job

    Enterprise Automation at Mayo Clinic has an exciting opportunity for a Principal Business Analyst (PBA) to join the growing team. This position serves as lead in the planning and execution of overarching business analysis endeavors. Has broad understanding and vision for future with ability to influence and execute strategy. The Principal Business Analyst will demonstrate agility in working with rapidly developing project scope and plan. The PBA synthesizes and drives solutions between operations, work units, suppliers and technical area. Provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure. Responsible for the development of the business analysis approach. Takes a data-driven approach to reach decisions that support and advance business objectives. Ensures the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external business entities to develop a solid knowledge base of the business, including the strategic plan, deliverables, processes, and financial impacts. Leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Applies a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. Researches and analyzes operational procedures and methods and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices and trends in the industry that directly affect the business. May require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. May have direct and indirect reports, and be in a position to employ and guide the business analysis staff in a goal-orientated manner within projects. During the selection process you may participate in an OnDemand (pre-recorded) screening, that you may complete at your convenience. During the OnDemand screening, a question will appear on your screen. You will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by the hiring team and you will be notified of next steps. Bachelor's and 9 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field. CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.
    $130k-177k yearly est. Auto-Apply 4d ago
  • Remote Data and Business Process Analyst

    Recruit Monitor

    Remote job

    Analyze and correct internal data issues, while also building process and data visualizations to manage the integrity of future data. This position is designed to not only assist in the infrastructure related to existing processes and data points within PowerSchool, but also to identify the means of integrating new processes and datasets. Data & Business Process Analysts work to identify gaps in process and data with key stakeholders from other departments, while also auditing the successful execution of live processes. Responsibilities Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Fielding and Correction of data issues Internally audit & correct company CRM data Define system requirements for Biz Apps and test related development changes Development and management of a request queue Acquisition data and process management Validating field transitions with CEO Admin and related departments Workflow testing and data analysis System enhancement projects Liaison between departments and developers/consultants Drivers of requirements and data testing Creation of data visualizations using platforms such as Excel, Domo, and Salesforce Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications Include 1-4 years of experience in a technology setting working with internal CRM/ERP/BI tools Direct experience with Salesforce CRM Experience with handling data sets both in their natural environment (i.e. within the company database) and outside of the system (i.e. Excel, Domo) Intermediate Excel skills, including pivot tables and vlookups Ability to manage multiple competing priorities Effective communications skills The ability to work cross-functionally to effect change in our systems and our data The willingness to dive into the detail to resolve even the smallest of issues
    $66k-94k yearly est. 60d+ ago
  • Principal Process and Business Analyst

    Technology Credit Union 3.8company rating

    Remote job

    The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations
    $132k-188k yearly Auto-Apply 8d ago
  • Principal Business Analyst - Enterprise Automation

    Mayo Healthcare 4.0company rating

    Remote job

    Enterprise Automation at Mayo Clinic has an exciting opportunity for a Principal Business Analyst (PBA) to join the growing team. This position serves as lead in the planning and execution of overarching business analysis endeavors. Has broad understanding and vision for future with ability to influence and execute strategy. The Principal Business Analyst will demonstrate agility in working with rapidly developing project scope and plan. The PBA synthesizes and drives solutions between operations, work units, suppliers and technical area. Provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure. Responsible for the development of the business analysis approach. Takes a data-driven approach to reach decisions that support and advance business objectives. Ensures the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external business entities to develop a solid knowledge base of the business, including the strategic plan, deliverables, processes, and financial impacts. Leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Applies a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. Researches and analyzes operational procedures and methods and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices and trends in the industry that directly affect the business. May require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. May have direct and indirect reports, and be in a position to employ and guide the business analysis staff in a goal-orientated manner within projects. During the selection process you may participate in an OnDemand (pre-recorded) screening, that you may complete at your convenience. During the OnDemand screening, a question will appear on your screen. You will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by the hiring team and you will be notified of next steps. Bachelor's and 9 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field. CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.
    $75k-98k yearly est. Auto-Apply 4d ago
  • Principal, Business Operations

    Kraken 3.3company rating

    Remote job

    Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken's goals. We're looking for a Principal, Business Operations to own core processes while driving key operational uplift projects across Finance, Product, and Treasury. This role sits at the intersection of financial control, product execution, and enterprise operations - ensuring the business runs smoothly while helping prepare Kraken for its next phase of growth. The opportunity Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX,, and Compliance. Maintain and refine key cross-functional operations. Define and track enterprise KPI targets, delivering analytic insights that inform Kraken's strategy and shape priorities across Product and Commercial teams. Support annual and quarterly planning, coordinating inputs across FP&A, Product, and Data teams, and preparing materials for business reviews, board decks, and executive updates. Lead or contribute to integration projects from acquisitions or strategic partnerships, ensuring alignment, synergy, and data consistency across functions. Partner with Finance, Audit, and Treasury teams to build robust business processes and strengthen company-wide financial controls. Build trusted relationships across teams and levels, from C-suite leaders to product managers, fostering alignment, accountability, and execution on key initiatives. Skills you should HODL 5+ years of proven experience in Business Operations, FP&A, Product Strategy, or Consulting at a high-growth fintech, crypto, or technology company, or with a top-tier management consulting firm or investment bank. Proven success leading complex, cross-functional initiatives involving multiple business units (Finance, Legal, Product, KX) from inception through execution. Strong grasp of financial planning, reporting, and controls processes, with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes. Analytical and strategic thinker, skilled at identifying business drivers and uncovering insights that lead to measurable improvements. Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes. Excellent communicator and presenter, able to distill complex information into clear, actionable narratives for executives and cross-functional stakeholders. High-ownership mindset, comfortable rolling up your sleeves to build processes, solve problems, and drive change in fast-paced environments. Trusted advisor to senior executives, capable of influencing key decisions and advancing high-impact initiatives. #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
    $88k-122k yearly est. Auto-Apply 53d ago
  • Associate Principal Consultant -- Business Analyst

    Nagarro 3.9company rating

    Remote job

    We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Must have skills : Requirements Analysis, Requirements Development, Wireframing Job Description : Analyze business processes/workflows to identify business objectives and requirements. Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts. Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle. Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process. Communicate project task/activity milestones to Project Managers and project teams. Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms. Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills Demonstrates ability to express complex technical concepts in business terms Demonstrates ability to work independently, but also perform as a team player Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist. Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.
    $95k-122k yearly est. 10h ago
  • Project Analyst

    SMI Management 3.9company rating

    Remote job

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Job Summary: As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management. Key Functions/ Basic Duties: Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively. Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations. Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals. Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success. Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives. Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements. Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech. Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies. Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment. Education and/ or Experience: Bachelor's degree in a related field (Business, Finance, Computer Science, etc.) Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech. Proven track record of successfully managing complex projects from initiation to completion. Proficiency in project management software, including Smartsheet and Microsoft Project. Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations. Excellent communication, leadership, and problem-solving skills. PMP or other relevant project management certification. Language Skills: Speaks English fluently. Computer Skills: Proficient in MS Office Suite and Smartsheet. We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
    $62k-92k yearly est. Auto-Apply 60d+ ago
  • Program Analyst-Performance Auditor

    Arizona Department of Administration 4.3company rating

    Remote job

    AUDITOR GENERAL The Arizona Auditor General serves as an independent source of impartial information concerning State and local governmental entities and provides specific recommendations to improve the operations of those entities. We achieve our mission through the thoroughly specific research, audits, and investigations of our professional team members who educate stakeholders through our reports, alerts, and reviews. Since 1969, our office has continued to innovate, grow, and become one of the most highly regarded leaders in our field. Join our team and make a positive difference in your community by promoting better government for all Arizona's citizens. We look forward to working with you! Program Analyst-Performance Auditor YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Job Location: Address: 2910 N. 44th Street Phoenix, AZ 85018 Posting Details: YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. Salary: Depending on experience: With Bachelor's degree $60,000-$63,000 With Master's degree $63,000-$66,000 Key Responsibilities: Conduct performance audits of State agencies, universities, counties, community college districts, school districts, and programs. Through research, interviews, and analysis, gather information, help identify areas of inquiry, and perform audit procedures to obtain evidence that will help you prepare well-documented working papers and formulate findings and appropriate recommendations in compliance with government auditing standards. Draft written audit findings and verbally communicate work results to team members, the Auditor General, and auditee management. Provide the Legislature and the public with information about how public monies are being used and recommendations to improve auditee operations. Occasionally travel out of town to conduct audits. YOU MUST APPLY ON OUR WEBSITE FOR THIS POSITION. You will be able to upload your resume, unofficial transcripts, and cover letter explaining how your skills are a good fit for the position. Qualifications: Bachelor's or master's degree in a field emphasizing data organization, analytical skills, research, or writing. No accounting degree or accounting experience needed. Strong interest in public service and improving State government. Strong analytical, research, critical thinking, time management, and verbal and written communication skills. Ability to synthesize audit evidence to reach conclusions. Well-developed interpersonal skills. Ability to work both independently and collaboratively and prioritize under tight deadlines. Must have valid Arizona driver's license and reliable transportation. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Auditor General offers a comprehensive benefits package to include: • Generous paid vacation and sick leave with 10 paid holidays per year. • Medical insurance, with the employer covering 88% of the premium cost. • Retirement plan with 100% employer match of the 12.17% employee contribution and additional deferred compensation options. • Business casual dress. • Flexible Monday through Friday work schedules and telecommuting options. • Continuing education provided and paid for by the employer. • Tuition assistance program for those who qualify. • Clear path to advance your career. • Dental and vision insurance. • Long-term disability insurance and optional short-term disability insurance. • $15,000 life insurance policy and options to purchase additional coverage and supplemental coverage for dependents. • Optional flexible spending accounts. A hybrid remote work schedule is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Retirement: Arizona State Retirement System Contact Us: If you have any questions, please contact *********************** for assistance. AN EQUAL EMPLOYMENT OPPORTUNITY AGENCY
    $63k-66k yearly 60d+ ago
  • Project Analyst -- HOMES / HEAR Energy Rebate Programs

    Aptim 4.6company rating

    Remote job

    APTIM Energy Transitions is seeking a Project Analyst with programmatic and project management experience to work with the APTIM HOMES and HEAR team. This position provides technical and administrative support to APTIM's HOMES and HEAR Programs. APTIM's role is to develop and manage Home Energy Rebates created through the Inflation Reduction Act including the Home Efficiency Rebate Program and the Home Electrification and Appliance Rebate Program. The Project Analyst will report to the Operations Manager and support development of program designs aligning with U.S. Department of Energy (DOE) guidance and state guiding principles, lead reporting and data analytics within an assigned state or across multiple states and provide project management support. Industry and technical knowledge in residential energy efficiency and electrification is desired. The ideal candidate will be able to operate independently, rapidly summarize large amounts of information or data and create executive summaries that accurately represent detailed information. APTIM's Energy Transition team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects exceeding expectations and meeting the unique needs for our commercial and retail clients. The successful candidate will immediately assume an active role supporting the planning and operational activities for the programs. The Project Analyst must be a critical thinker, able to manage multiple tasks, have excellent written and verbal communication skills, and be able to maintain positive relationships with colleagues and implementation contractors. The role requires a person who is accountable, process driven, detail-oriented, and pragmatic. Individuals in this role will be expected to embrace a collaborative approach, take ownership of their workspace, and find solutions to challenges as they arise. You will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry. Key Responsibilities/Accountabilities: Work as part of an energy efficiency and electrification team ensuring the administration, implementation, and verification of federally funded energy efficiency projects are successfully executed. Develop reporting that aligns with DOE requirements and provides operations leadership insights to improve operations. Create and streamline processes in collaboration with the Operations Manager and other program leadership to reduce effort and improve timeliness, predictability and quality of outputs. Conduct QA/QC of program processes and protocols, offering improvements and recommendations. Support contract management, including reporting and tracking program performance and metrics. Directly assist in the resolution of program operation and management issues. Lead or support project management activities by providing project management tools, facilitating meetings and/or following-up with action items from assigned team members. Review project application forms by customers, contractors, engineers/consultants, and other program participants to ascertain compliance with program policies and procedures as needed. Maintain, update, and add entries to the system databases accurately. All other duties as assigned. Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations. Basic Qualifications: Bachelor's degree from an accredited four-year college or university or equivalent work experience. 4+ years program/project management experience related to energy program management, implementation, or administrative oversight. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to collect and analyze data and interpret information to proceed with appropriate actions. Ability to develop and implement policies and procedures. Self-starter with the ability to manage time, work independently and prioritize projects within established deadlines and handle multiple tasks simultaneously. Commitment to fostering a collaborative work environment within the team and the broader organization. Ability to identify and resolve project incentive application issues with customers and trade allies. Strong communication and collaboration skills; experience with client engagement and coordination. Proficient in Microsoft Office software. Ability to travel to locations based on assignment at least quarterly. Desired/Preferred Qualifications: Energy savings modeling Familiarity with residential weatherization best practices BPI Certification Experience with utility DSM RES program, including custom project reviews 2+ years' experience in the energy efficiency industry preferred. Knowledge of residential energy efficiency and electrification technologies including lighting, HVAC, water heating, appliances, and building envelope and how they affect utility consumption and demand. Experience with project management and analytics software solutions. CEM, PMP, or similar certification or the desire to obtain. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $70K-$110K. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) Watch our video: About APTIM - In Pursuit of Better
    $70k-110k yearly 2d ago
  • Specialty Pharmacy Program Analyst - Remote

    Orsini Specialty Pharmacy 4.4company rating

    Remote job

    About Orsini Rare Disease Pharmacy Solutions Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™. Our Mission Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. LIVE IT Values At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First Salary Range: $55,000-63,000 POSITION SUMMARYThe Specialty Pharmacy Program Analyst position works in collaboration with the Program Manager to provide support for assigned manufacturer program(s) and therapies. The analyst will be a key contact interacting with the manufacturer, HUB and case management teams, prescribers, prescriber office staff and patients. The role will require a high sense of urgency and the ability to answer questions quickly or respond/resolve issues that may arise. This support includes providing concise and accurate patient status information, participate and facilitate manufacturer status update meetings, ensure manufacturer contract obligations met, and provide prompt follow-up on inquiries from assigned manufacturer(s). Works as part of account team to build strong manufacturer relationships. The analyst will support internal therapy team by assisting in processing orders and/or handling escalated cases as time allows around manufacturer activities. The analyst will be actively engaged in manufacturer program manager and therapy team to ensure program requirements are met and program is operating as designed. REQUIRED KNOWLEDGE, SKILLS & TRAINING Bachelor's degree, or in place of a degree, 4+ years of relevant experience preferable in Specialty Pharmacy Ability to successfully work with a diverse customer base both externally and internally, including but not limited to manufacturer accounts representatives, MD office staff, and patients. Excellent verbal and written communication skills Experience in providing excellent customer service skills to internal and external customers and able to react with strong sense of urgency when needed to prevent or resolve issues. Ability to work well in a team environment and provide support to other team members. Ability to manage intake of issues via phone and email and segregate urgent from non-urgent. Ability to be detailed oriented and flexible to changing priorities. Ability to identify solutions to problems quickly and clearly communicate results in a timely fashion. Ability to prioritize workload and adhere to established response times to manufacturer for urgent and on-urgent issues. Ability to multitask and deliver on tight deadlines. Ability to work well in a fast-paced environment. Pharmacy Technician License Preferred National Pharmacy Technician Certification Preferred Intermediate knowledge of Microsoft Excel Required ESSENTIAL JOB DUTIES Provide concise and accurate patient status information from system and/or via collaboration with other team members to assigned manufacturers. Collaborates with internal SPP teams or team members to expedite patient processing as needed. Identify, investigate, and resolve escalated issues and cases related to complex reimbursement. Serves as point of contact to manufacturer field reps, MD offices, and/or patients for all assigned orders. In conjunction with Program Manager, leads weekly (or more or less frequently as needed) calls with manufacturer. Perform manufacturer-specific enhanced services such as specialized welcome calls or contractual timed patient calls directed by Program Manager/Therapy Team Manager In collaboration with program manager, identify patients with potential for a delay in initial or refill shipment and create strategy to expedite or escalates situation to management as necessary. Prepare and/or review internal reports for assigned therapy and manufacturer as requested. Attend scheduled manufacturer, program manager and therapy team meetings. EMPLOYEE BENEFITS: BCBSIL Medical Delta Dental EyeMed Vision 401k Accident & Critical Illness Life Insurance PTO, Holiday Pay, and Floating Holidays Tuition Reimbursement
    $55k-63k yearly Auto-Apply 48d ago
  • (2026 Bachelor's/Master's graduates) Accounting/Business/Finance Consulting Analyst/Associate

    Charles River Associates 4.7company rating

    Remote job

    If your background is in Accounting, Business Administration, or Finance, learn more about opportunities at CRA! Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns. Practices seeking to hire candidates with this profile include (hiring locations listed): Finance (Chicago) Our Finance experts work on valuation issues (shareholder class actions and other corporate valuation disputes), as well as matters focused on the functioning of financial markets and institutions (alleged market manipulation and insider trading).. Transfer Pricing (Oakland) The Transfer Pricing group works with multinational companies to understand their global value chain and international tax structure, and delivers IP valuations, tax structure reorganizations, tax compliance documentation and litigation assistance. Learn more about our work by reviewing our Services and Industries on our website. Position Overview Work alongside, and in a collaborative environment with, talented and diverse colleagues, including PhD-trained economists, finance and accounting professionals (CFAs and CPAs), and valuation experts; Conduct economic and industry research while analyzing client materials to build an understanding of a case's issues; Perform/develop financial and economic analyses or valuation models to support case theories and present those results to colleagues and clients; Program, build models, and perform regression analyses using languages such as Excel, Stata, R, Python, SQL, or SAS; Investigate accounting irregularities and respond to allegations of fraud, misconduct, waste, and abuse; Use your accounting and financial skills to prepare analyses of financial data, including financial models, for litigation and expert reports and testimony; Investigate and analyze financial evidence, including financial records and transactions, to identify trends and anomalies, and clearly and concisely organize and summarize your findings; Leverage your database skills to effectively analyze large data sets; Communicate with team members, clients, and other professionals, to share investigative and analytical findings, and assist with the drafting of written reports to summarize procedures performed and findings. Check out our blog about a typical day at CRA and how you can make an impact ! Desired Qualifications Bachelor's or Master's degree candidates graduating in December 2025/Summer 2026 with an academic focus in Accounting, Business, Finance, or related field; Solid working knowledge of finance, accounting, and economic methodologies; Command of a broad range of research and quantitative analysis skills (including strong Excel skills); Familiarity with generally accepted accounting principles, corporate governance, and regulatory environments; Experience in gathering, standardizing, and analyzing voluminous transactional data; Experience in data analysis and intelligence gathering, including querying and mining large data sets to discover transaction patterns, examining financial data, and filtering for targeted information; Curious and analytical thinkers who bring creative approaches to non-standard problems; Effective written and oral communication skills; Demonstrated high level of initiative and leadership; Strong teamwork and collaboration capabilities; Excellent time management and task prioritization skills; Clear and demonstrated interest in consulting through coursework, work experience, activities, or attendance at CRA recruiting events. Note: you must be graduating from a bachelor's or master's degree program for this role. If you are graduating from an MBA/PhD program or have work experience, please visit our Careers site to see current open roles. To Apply To be considered for a position in the United States, we require the following: Resume - please include current address, personal email and telephone number; Cover letter - please describe your interest in CRA and how this role matches your goals. Also, please note if you have interest in a particular practice and/or a location preference; Transcript - may be unofficial. If you are interested in applying for one of our international locations, please visit our Careers site to view and apply for available jobs. Please also note that candidate resume review will commence August 31, and continue on a rolling basis until positions are filled. Career Growth and Benefits CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $92,500 - $100,000. Starting pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
    $92.5k-100k yearly Auto-Apply 23d ago

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