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Process improvement analyst skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Jim McClenahan,

Hanna Kim Ph.D.

Below we've compiled a list of the most critical process improvement analyst skills. We ranked the top skills for process improvement analysts based on the percentage of resumes they appeared on. For example, 11.7% of process improvement analyst resumes contained lean six sigma as a skill. Continue reading to find out what skills a process improvement analyst needs to be successful in the workplace.

15 process improvement analyst skills for your resume and career

1. Lean Six Sigma

Here's how process improvement analysts use lean six sigma:

Achieved a 6% reduction in defects by optimizing a process through the execution of a Lean Six Sigma DMAIC project.
Help Lean Six Sigma Green Belt and Black Belt students with analyzing data for their project.

2. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how process improvement analysts use continuous improvement:

Participate in continuous improvement activities to improve product quality, reduce manufacturing costs, and reduce manufacturing process cycle time.
Schedule Understood processes in detail, implemented process and equipment modifications to obtain continuous improvement and ease of operations.

3. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how process improvement analysts use sigma:

Formulated and documented process improvement solutions and associated savings by applying BPMN and Lean Sigma methodologies.
Analyzed and created customer service metric utilizing six sigma methodology.

4. Project Management

Here's how process improvement analysts use project management:

Implemented Lean Six-Sigma project management initiatives to decrease the process time for Medicaid Waiver service authorization approval.
Worked closely with Process Manager, Project Management and Instructional Designers to execute projects.

5. Process Improvement

Here's how process improvement analysts use process improvement:

Worked with a multidisciplinary team to propose improvements to increase productivity, monitored indicators and monitored the implementation of process improvements.
Created a method of measurement within the business procedure to facilitate process improvement after successful implementation of newly devised process.

6. Data Analysis

Here's how process improvement analysts use data analysis:

Provided data analysis, auditing, integration testing, and reporting assistance for system implementation.
Coached and mentored more than 50 employees on the use of problem-solving tools, and quantitative and qualitative data analysis.

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7. Visio

Visio or Microsoft Visio is computer software that allows users to create and draw vector graphics according to their requirements. The program is used to draw flowcharts, org charts, data flow diagrams, process flow diagrams, and modeling diagrams. Visio is also used to draw architectural designs including; building and floor plans, and 3D geographical maps.

Here's how process improvement analysts use visio:

Documented the 'As-Is' and 'To-Be' threat and vulnerability processes using MS Visio.
Created and reorganized business processes by using Visio Process Mapping.

8. SharePoint

Here's how process improvement analysts use sharepoint:

Assisted development of data/reporting and project tracking dashboards, and uploaded updates and periodic management reports, using SharePoint.
Served as SharePoint Configurations Manager.

9. Value Stream

A value stream applies to any of the phases or stages that a buyer has the willingness to pay to transport a product or service across the main flows needed to manufacture the product or service.

Here's how process improvement analysts use value stream:

Lead facilitator for 562nd AMXSS Enterprise Level Value Stream Map involving all supporting agencies as well as internal entities.
Used value stream mapping to identified pain points and non-value added steps.

10. Business Process Improvement

Here's how process improvement analysts use business process improvement:

Function as a lead consultant in reviewing proposed major IS system enhancements and identifying system issues related to business process improvements.
Facilitated a successful business process improvement project focused on redesigning the software ordering, procurement, and installation processes.

11. Process Changes

Here's how process improvement analysts use process changes:

Coordinated process changes and assisted process owners in creating effective and useful training material.
Reduced bottom line expenses by analyzing operations processes, reducing wasteful steps, and recommending process changes.

12. KPIs

Here's how process improvement analysts use kpis:

Regarded for the ability to identify root causes, track defects, measure performance against KPIs, and resolve issues.
Implement and monitor different key performance indicators (KPIs) in order to identify process gaps.

13. Kaizen

Kaizen is a Japanese term derived from the words "kai-" which means "Change" and "zen" for good. In short, Kaizen means "change for the better," or it could also mean "continuous improvement." It is a term used for the process that continuously improves all employees. Kaizen believes in the improvement in productivity in a gradual and methodological approach. This improvement could happen by making the workplace more efficient and effective by improving team atmosphere, making the job less tiring and fulfilling and safer for the employees. Members of a company are expected to suggest an improvement when they encounter a problem.

Here's how process improvement analysts use kaizen:

Manage projects, analyze, and evaluate production process capabilities through project charter, lean, 5S, and kaizen principles.
Participated in Kaizen event on increasing finished paint capacity to learn more about the industry.

14. Statistical Analysis

Here's how process improvement analysts use statistical analysis:

Conducted comprehensive statistical analysis and evaluation of unit services and performance.
Identified trends and performed statistical analysis based on survey results.

15. Analyze Data

Analyze data or data analysis refers to the practice of studying, organizing, and transforming data to make it more useful. It also includes the cleansing of non-useful information which helps in better decision making regarding any particular matter. Analyze data is a practice that is used widely in the field of business, social sciences, and science.

Here's how process improvement analysts use analyze data:

Used advance Excel and Lotus spreadsheets along with various internal databases to analyze data.
Analyze data using Excel and Minitab 16 to produce turnaround time reports for directors of hospitals.

5 Process Improvement Analyst resume examples

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What skills help Process Improvement Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on process improvement analyst resumes?

Jim McClenahan

Director of Career and Corporate Outreach, University of Nevada, Reno

Most importantly, skills that are customized for the job you are applying. Someone could work in a restaurant and have great customer management skills that would work well in a bank. The key is identifying "transferrable skills"-how what you did is relevant for the job you are applying. The applicant has to articulate that-don't expect the committee, screener, or HR Recruiter to make the connections. For business majors, the skills that differentiate applicants are technical skills when they are relevant to the job. Data analysis, coding, SQL are often looked for by employers that have a tech focus as preferred skills.

What soft skills should all process improvement analysts possess?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Important soft skills: strong emotional intelligence: Anthropology students with fieldwork experience, for example, from study abroad, field school, or a course/semester capstone or thesis project, know the challenges of conducting a project or being part of a team with a project goal. Being attuned towards one's interlocutors or colleagues, that is, being aware of and acting appropriately, whether to obtain rich fieldwork data or facilitate teamwork, are valuable skills. Successful fieldwork, even of short duration, tests one's skills of interaction in unfamiliar situations; of reading a situation that may be uncomfortable and strange to one's experience; of navigating power dynamics, and learning while doing when one does not have all the skills needed. The anthropology student who has emerged from the other side of fieldwork has acquired these abilities. I would say that anthropological fieldwork demands strong baseline soft skills in emotional intelligence, or what I might call a heightened awareness that how people react, behave, and perform rests on many factors. One learns from anthropology by paying attention to these factors (by discerning them through observation and not via assumptions) and understanding them in context rather than jumping to conclusions.

What hard/technical skills are most important for process improvement analysts?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Hard skills: being more than monolingual! In a globally connected marketplace where young people worldwide are learning and mastering the English language, their multilingualism makes them attractive hires for multinational or international companies. Anthropology students know the non-negotiable importance of knowing a fieldwork language to understand peoples and their cultures. The same would hold for the workplace: knowing one or more languages affords an employee not just possibilities for work assignments: such an employee, i.e., an anthropology graduate who values the connection of language and culture, is ideally suited to work on projects that demand sensitivity to cultural, social, historical, and political nuances. This includes those who work in international humanitarian groups as well as those who work in global finance.

What process improvement analyst skills would you recommend for someone trying to advance their career?

A.J. Arreguin

Professor, Our Lady of the Lake University

The best thing for a student/graduate to do, if they're taking a gap year, would be to continue to enhance their skills in social media, marketing, and public relation writing by implementing practices to show progression in communicative methods when marketing a product/service/event or get a positive response/feedback to a well-organized campaign.

Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.

What type of skills will young process improvement analysts need?

Lise Abrams Ph.D.

Professor of Linguistics and Cognitive Science; Coordinator of Cognitive Science, Pomona College

Given the ever-increasing diversity of the workforce, graduates will need to work effectively with heterogeneous groups of people and be able to conceptualize problems from multiple perspectives. Solving today's and future problems requires critical thinking and analysis skills, and graduates will also need to do their part in promoting the accurate dissemination of knowledge. Majors like experimental psychology and cognitive science give their graduates the tools to better understand human behavior through a scientific lens.

Do you want to know more?

List of process improvement analyst skills to add to your resume

The most important skills for a process improvement analyst resume and required skills for a process improvement analyst to have include:

Lean Six Sigma
Continuous Improvement
Sigma
Project Management
Process Improvement
Data Analysis
Visio
SharePoint
Value Stream
Business Process Improvement
Process Changes
KPIs
Kaizen
Statistical Analysis
Analyze Data
Process Documentation
Shared Services

HR
Visualization
Risk Management
Subject Matter Experts
Process Analysis
DMAIC
Macro
Customer Satisfaction
Lean Manufacturing
Process Maps
Sops
ISO
Business Process Reengineering
Management System
Cost Savings
Employee Engagement
DOD

Process Flow
Training Materials
ROI
VBA
CPI
ERP
Gap Analysis
Operational Efficiency
CMMI
QA
Business Rules
Training Programs
SME
Post Implementation
Product Quality
User Acceptance

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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