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Process improvement consultant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

David Martin Ph.D.,

Michael Ciuchta Ph.D.

Below we've compiled a list of the most critical process improvement consultant skills. We ranked the top skills for process improvement consultants based on the percentage of resumes they appeared on. For example, 13.8% of process improvement consultant resumes contained lean six sigma as a skill. Continue reading to find out what skills a process improvement consultant needs to be successful in the workplace.

15 process improvement consultant skills for your resume and career

1. Lean Six Sigma

Here's how process improvement consultants use lean six sigma:

Lead Lean Six Sigma (LSS) project teams to improve complex cross departmental processes within PG&E.
Trained up to large groups of 50 coworkers on basic Lean Six Sigma And Theory of Constraints practices.

2. Project Management

Here's how process improvement consultants use project management:

Developed a Lean Champion certification course and educate business professionals who seek a career in continuous improvement project management and leadership.
Facilitate process improvement and provide project management services across clinical and administrative departments to improve patient care and staff satisfaction.

3. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how process improvement consultants use healthcare:

Lean healthcare consultant responsible for identifying and leading process improvement projects across the HealthEast Care System to drive operational efficiency.
Contract with Baylor Healthcare Research Institute, providing executive coaching and succession planning and leadership development training.

4. Six Sigma Training

Here's how process improvement consultants use six sigma training:

Reduced waste by implementing Lean Manufacturing/Six Sigma standards in manufacturing environment.
Applied Six Sigma principles to identify and statistically validate key factors in the fund accounting process, and implemented improvement plan.

5. Data Analysis

Here's how process improvement consultants use data analysis:

Apply statistical methods to provide data analysis and reporting support to customer divisions and their customers.
Measured improvements via data analysis and metrics tracking.

6. Visio

Visio or Microsoft Visio is computer software that allows users to create and draw vector graphics according to their requirements. The program is used to draw flowcharts, org charts, data flow diagrams, process flow diagrams, and modeling diagrams. Visio is also used to draw architectural designs including; building and floor plans, and 3D geographical maps.

Here's how process improvement consultants use visio:

Trained associates on advanced-level Microsoft Excel, PowerPoint, and Visio skills.
Created and maintained process flow charts via MS Visio.

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7. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how process improvement consultants use business objectives:

Defined project scope, goals and deliverables supporting business objectives in collaboration with senior management and stakeholders.
Conducted needs assessment, planning, implementation, evaluation, and sustainment of change to meet organizational business objectives.

8. Medicaid

Here's how process improvement consultants use medicaid:

Developed instructor-led and web-based training for Medicaid staff.

9. Process Improvement

Here's how process improvement consultants use process improvement:

Gathered, consolidated and documented process improvement flows for medical management and email process, including document attachments and lab results.
Provided consulting and recommendations to managers, supervisors, and the project teams on the implementation of quality and process improvement initiatives

10. Business Process Improvement

Here's how process improvement consultants use business process improvement:

Function as a lead consultant in reviewing proposed major IS system enhancements and identifying system issues related to business process improvements.
Facilitated a successful business process improvement project focused on redesigning the software ordering, procurement, and installation processes.

11. Value Stream

A value stream applies to any of the phases or stages that a buyer has the willingness to pay to transport a product or service across the main flows needed to manufacture the product or service.

Here's how process improvement consultants use value stream:

Specialize in using Lean/Six Sigma tools improve production and process time, cost, overhead, and value stream.
Conducted time studies and developed a value stream map for glue room operations to identify opportunities for improvements.

12. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how process improvement consultants use hr:

Streamlined processes and transitioned company toward a centralized global HR platform.
Worked with an existing PeopleSoft HR implementation (8.9) to review Functional and Technical processes and make recommendations for improvement.

13. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how process improvement consultants use data collection:

Developed, and implemented tracking tool for data collection, saving $70,000 in two months 2.
Initiated new document control, data collection and improvement processes Helped develop new product assembly procedures and work instructions.

14. Customer Satisfaction

Here's how process improvement consultants use customer satisfaction:

Provide dealer consultation to improve dealership operations, customer satisfaction, dealership profitability and brand representation.
Conducted customer focus groups and user requirement sessions to document existing work processes and customer satisfaction.

15. Kaizen

Kaizen is a Japanese term derived from the words "kai-" which means "Change" and "zen" for good. In short, Kaizen means "change for the better," or it could also mean "continuous improvement." It is a term used for the process that continuously improves all employees. Kaizen believes in the improvement in productivity in a gradual and methodological approach. This improvement could happen by making the workplace more efficient and effective by improving team atmosphere, making the job less tiring and fulfilling and safer for the employees. Members of a company are expected to suggest an improvement when they encounter a problem.

Here's how process improvement consultants use kaizen:

Developed and delivered customized kaizen training material for office and administrative areas.
Organized international general managers kaizen (5 events) delivered over $1MM savings.

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What skills help Process Improvement Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on process improvement consultant resumes?

David Martin Ph.D.

Associate Professor, Auburn University

Skill sets are very different, depending on what part of the industry you are working towards. One of the overall themes that we continue to see is continuing education and certifications becoming more critical in the industry. Many people in the Hospitality industry have used their furloughed time to engage in certificate completion, which will make them much more competitive, once the hiring picks back up. I have also seen networking become even more critical during the pandemic, which is such an important skill. The ability to develop and maintain a network of professionals has allowed employees that were either furloughed or laid off access to job postings and opportunities that others are missing out on.

What soft skills should all process improvement consultants possess?

Michael Ciuchta Ph.D.

Associate Professor, Program Coordinator, Masters of Science in Entrepreneurship, UMass Lowell

In addition to the above, in today's environment, it is important that people are adept at improvising. For long-term career success in any field, sound leadership skills are critical. It is important to be able to formulate, communicate and execute a compelling vision for where you want to take your organization.

What hard/technical skills are most important for process improvement consultants?

Michael Ciuchta Ph.D.

Associate Professor, Program Coordinator, Masters of Science in Entrepreneurship, UMass Lowell

Many people would consider communication a "soft" skill, but there is a technical aspect of it that is overlooked. Programming and data analytics are probably the most marketable skills right now.

What process improvement consultant skills would you recommend for someone trying to advance their career?

Steve Barr Ph.D.

Professor of Technology Management, North Carolina State University

I generally discourage a "gap" year, unless necessary. If you take one, you need to be able to show that your activities are consistent with developing skills/abilities that will facilitate your career and value to potential employers. Taking a year off to "find yourself" does not cut it.

What type of skills will young process improvement consultants need?

Jennifer Robin Ph.D.

Associate Dean and Professor of Management, Bradley University

I always encourage HR majors to have an understanding of operations in various industries, which helps graduates to understand the needs of the employees they serve, who are primarily responsible for the organization's products and services. Depending upon the subfield they enter, they may benefit from additional coursework in finance, law, information systems, or marketing. New graduates will benefit from a focus on employee safety and wellness and leave policies, given the impact of the global pandemic.

Do you want to know more?

List of process improvement consultant skills to add to your resume

The most important skills for a process improvement consultant resume and required skills for a process improvement consultant to have include:

Lean Six Sigma
Project Management
Healthcare
Six Sigma Training
Data Analysis
Visio
Business Objectives
Medicaid
Process Improvement
Business Process Improvement
Value Stream
HR
Data Collection
Customer Satisfaction
Kaizen

Statistical Analysis
Process Analysis
SharePoint
Enterprise Risk Management
Subject Matter Experts
Performance Metrics
Continuous Improvement
Client Facing
DMAIC
Logistics
Management System
Post Implementation
Cash Flow
A3
Strategic Plan

Shared Services
Procedural Processes
ERP
Cost Savings
ISO
SME
FMEA
Process Flow
SQL
Business Process Reengineering
Organizational Change Management
Process Maps
ITIL
Process Reengineering
CMMI

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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