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  • Remote CDI Healthcare Manager: Performance & Change

    Huron Consulting Group Inc. 4.6company rating

    Remote process improvement manager job

    A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion. #J-18808-Ljbffr
    $110k-153k yearly est. 3d ago
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  • Sr. ABM Manager, Expansion Remote - US

    Twilio 4.5company rating

    Remote process improvement manager job

    At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Senior ABM Manager, Expansion. About the job This position is needed to develop, implement, and refine 1:1 and 1:few account-based marketing programs focused on high-priority accounts to drive expansion within existing customers. The role collaborates closely with Integrated Campaigns, SDRs, AEs, and CSMs to deliver targeted, personalized multi-channel campaigns and impactful marketing plays that deepen customer engagement and accelerate revenue growth. The position owns program performance, leverages data for optimization, and delivers a personalized customer experience. Responsibilities Directly align with the Existing Business sales team, Identifying and prioritizing target accounts for 1:1 and 1:few for expansion. Build and launch personalized multi-channel campaigns for target accounts (email, ads, direct-mail, landing pages, and events). Leverage account intelligence and intent data to inform targeting, messaging and campaign design. Be data-driven, monitoring campaign performance, optimizing programs, and providing actionable insights to sales on account engagement. Manage and execute persona-based ads for Existing Business accounts with a focus on impact and optimization. Track and report account-level engagement and progression through the funnel, and overall performance. Support and co-create expansion focused sales plays through personalized content and tactics. Own and execute 1:1 custom events and experiences designed to accelerate deals and deepen engagement with key decision makers. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required 8+ years of experience in B2B Marketing, and 6+ years in an ABM related field. Proven track record of building and executing account-specific omnichannel campaigns that drive impact for new business. Experience in leveraging intent data, account intelligence, and personalization tactics for expansion. Skilled in orchestrating 1:1 and 1:few executive engagement experiences and custom events. Ability to use ABM and performance marketing tools (6sense, Marketo, Tableau, Looker, etc). Strong analytical skills with the ability to translate campaign data into actionable insights. Experienced in applying insights to optimize campaigns and familiar with MQA models. Demonstrated problem-solving skills focused on data-driven improvements and proactively removing roadblocks. Excellent communication and stakeholder management skills with both sales and marketing teams. Background in enterprise SaaS or complex B2B buying cycles. Familiarity with sales platforms and ability to design content for account-specific outreach (Outreach, Salesloft, ZoomInfo, etc). Location This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700. Based in the San Francisco Bay area, California: $137,520 - $171,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. Applications Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. #J-18808-Ljbffr
    $137.5k-171.9k yearly 4d ago
  • Head of GTM & Growth - Crypto API (Remote)

    Placeholder

    Remote process improvement manager job

    A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment. #J-18808-Ljbffr
    $100k-182k yearly est. 1d ago
  • Manager, International Tax Shared Services

    KPMG 4.8company rating

    Process improvement manager job in Columbus, OH

    At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm KPMG is currently seeking a Manager to join our International Tax practice. Responsibilities: Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions Assist with the review and preparation of various tax forms and disclosures related to such operations Advise multinational enterprises on tax planning opportunities Work on process improvement projects with internal teams in a largely virtual environment Qualifications: Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list Knowledge of a broad range of international and domestic tax law provisions Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service Ability to effectively manage teams in a virtual environment KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work". Follow this link to obtain salary ranges by city outside of CA: *********************************************************************** California Salary Range: $113300 - $208900 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $67k-90k yearly est. 4d ago
  • Remote ServiceNow Transformation Senior Manager

    Ernst & Young Oman 4.7company rating

    Remote process improvement manager job

    A global consulting firm is seeking a Senior Manager in Tech Consulting to lead ServiceNow Enterprise Service Management projects. The role involves managing client relationships, overseeing project delivery, and ensuring alignment with organizational strategy. Ideal candidates will possess a Bachelor's degree, 5 to 7 years of consulting experience, and certifications in ServiceNow. Competitive compensation and continuous development opportunities are offered in a dynamic work environment. #J-18808-Ljbffr
    $125k-182k yearly est. 4d ago
  • Remote Major Gifts & Partnerships Manager

    Charity Search Group

    Remote process improvement manager job

    A nonprofit organization is seeking a Manager, Strategic Partnerships to enhance donor engagement and cultivate relationships with major contributors. This remote position requires a minimum of 5 years of experience in fundraising, with a strong focus on strategic relationship building and effective communication skills. Competitive salary ranging from $80,000 to $100,000, including comprehensive benefits. #J-18808-Ljbffr
    $80k-100k yearly 3d ago
  • Station Manager

    CEVA Logistics 4.4company rating

    Process improvement manager job in Groveport, OH

    Pay Range: $120,000 - $147,250.00 Shift: On-Site Daily, Monday - Friday ~8:00am to ~5:00pm EST YOUR ROLE Are you known for your management oversight skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to manage fiscal and operational oversight of a station, driving quality service, customer satisfaction and operational proficiency, ensuring attainment of growth and profitability goals. WHAT ARE YOU GOING TO DO? Manage all station functions to ensure that all departments and station staff execute service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Provide managers with daily guidance, leadership and overall support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, and systems applications and executing processes to meet customer needs. Ensure that freight is being expedited in a safe and timely manner. Ensure that the station facility provides a clean, professional and safe working environment for all employees. Review analysis of activities, costs, operations and forecast data to determine progress toward stated business development goals and objectives. Review and evaluate station P & L performance and establish short-term goals to address any budgetary shortfalls. Oversee business development, sales and marketing and new account development to ensure that maximum transportation revenue is generated for the station. Develop and execute policies, plans and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, ISO standards, Sarbanes Oxley and other regulatory requirements. Ensure directives, rules and procedures are communicated to all station personnel. Ensure safety methods and programs are implemented and maintained. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED; Bachelor's Degree in Transportation, logistics, Supply Chain Management or a related discipline preferred or equivalent combination of education and work experience. Minimum 5 years of relevant experience. Minimum 3 years of supervisory or management experience. Minimum 4 years industry experience, preferred. Credentials: Valid state issued Driver's License and Forklift Driver Certification. Other professional certifications may be required. Skills: Proficiency in Microsoft Office, internet, web-based and job specific software applications supporting the supply chain or transportation industry as well as financial applications. Characteristics: Expertise in operations and business management. Experienced in providing leadership for multiple sites that are geographically dispersed, effectively delegating responsibility and authority to direct reports. Experienced in project management methodologies with focus on managing solution driven strategy plans to achieve goals. Ability to plan, organize and manage multiple projects and set priorities. Exceptional written and communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
    $33k-56k yearly est. 2d ago
  • Store Manager

    Certified Oil 4.0company rating

    Process improvement manager job in Columbus, OH

    Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What you'll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Requirements: Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)
    $41k-71k yearly est. 4d ago
  • Store Manager in Training

    O'Reilly Auto Parts 4.3company rating

    Process improvement manager job in Hilliard, OH

    Assist store manager in areas of sales, appearance, and overall operations of store. Objective is to receive hands on training preparing manager in training for a management position in another store or future location. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Supervise the professional and retail operations of store and team members involved. A. Professional - All delivery and installer service specialists B. Retail - All parts and merchandising specialists Responsible for supervising work performed by all team members assigned to store/HUB store. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Communicate all information contained in Team Weekly and monthly store managers' meetings to all team members. Train new team members assigned to him or her. Handle team member performance evaluations and recommend pay increases for these individuals. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Monitoring/reinforcement of safety expectations. Make sales calls with/without store manager. May be assigned a schedule for making weekly customer calls. Support store manager in area of store operations as assigned. Responsible for the maintenance of delivery fleet and maintain records for each vehicle. Ensure staff is keeping store/HUB store neat, clean and organized at all times Electronic scheduling, clocking, and payroll. Learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions. Learn to manage key components of gross profit. Monitor professional customer returns for core and warranty abuse. Review competitive price matches and price overrides for proper use. Review individual team member productivity and KPI dashboard daily. Review monthly P&L statement with store manager and discuss areas of opportunity. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: High School Diploma Excellent interpersonal and leadership skills Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program Ability to read and match numerical/alpha characters quickly and accurately Knowledge of automotive parts, equipment and systems Desired: O'Reilly store and/or distribution center experience Completed O'Reilly management training program Advanced computer skills ASE Certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option , and provide your requested accommodation, and position details.
    $32k-42k yearly est. 4d ago
  • Travel Center General Manager

    Pilot Company 4.0company rating

    Process improvement manager job in Circleville, OH

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $54.3k-80.8k yearly 10d ago
  • Manager of Business Process Improvement

    Zoll Medical Corporation

    Remote process improvement manager job

    CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: * LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. * HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. * TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary The Manager of Business Process Improvement will be the internal champion for building a continuous improvement culture within Reimbursement Operations by creating and implementing process excellence across all business segments. The Manager of Business Process Improvement is responsible for identifying, scoping, planning and executing transformational business process improvement initiatives. This is a high visibility role which will require the ability to work cross-functionally with other departments within LifeVest, in addition to external vendors. Essential Functions * Develops a thorough understanding of all functional processes within Reimbursement Operations. * Primes complex process improvement initiatives affecting multiple functions within Reimbursement Operations. * Identifies and eliminates non-value added steps in reimbursement processes, and works closely with a Project Manager and/or technical teams to prioritize. * Collaborates with impacted business areas to reengineer and optimize business processes across all channels. * Manages the development of standard operating processes and maintains an organized repository of these functions within SharePoint. * Proactively identifies tools and standard operating procedures required to effectively process orders, create claims, manage denials and submit patient appeals. * Consistently originates innovative ideas in order to find better ways of accomplishing operational objectives through process improvement. * Challenges process assumptions to ensure conclusions reached are appropriate for a technical enhancements and other strategic initiatives. * Manages the collects, documentation and presentation of functional user requirements. ∙ Oversees user acceptance testing procedures for technology implementations and enhancements that impact reimbursement processes. * Identifies ongoing training needs and assist with developing and implementing the required training activities and learnings across the organization. * Leads a team of Business Process Improvement Coordinators, Reimbursement Trainers and Business Process Analysts. * Establishes metrics to monitor team performance as compared to established goals and targets for improvement initiatives. * Effectively communicates project status and outcomes to senior leadership (verbally and in writing) and serves as an escalation point for process improvement initiatives. * Prepares high-level status reports on a frequent basis for the Director and VP, Reimbursement Operations. * Manages external vendor relationships. Required/Preferred Education and Experience * BS/BA in Business Administration, Finance, Information Technology or relevant area of study required * Master's degree (MBA, MHA, or equivalent) preferred preferred. * 5+ years of experience in medical billing, healthcare revenue cycle management, or a related healthcare operations role required. * Hands-on experience with API integrations, data transfers, and troubleshooting issues across multiple interconnected applications. * Experience implementing new processes, identifying process gaps, and driving cross-functional change management. * Six Sigma or Lean certification prefered. Knowledge, Skills and Abilities * Proven track record in process improvement, workflow optimization, and operational efficiency initiatives within a healthcare or medical billing environment. * Strong understanding of healthcare compliance standards (HIPAA, CMS guidelines) and payer requirements. * Familiarity with medical billing software, EMR systems, and data analytics tools. * Demonstrated ability to lead root cause analysis, develop corrective action plans, and manage complex technical workflows. * Excellent communication skills for collaborating with IT, operations, and clinical teams. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Standing - Occasionally * Walking - Occasionally * Sitting - Constantly * Talking - Occasionally * Hearing - Occasionally * Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $110,000.00 to $125,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
    $110k-125k yearly Auto-Apply 3d ago
  • Manager of Business Process Improvement

    Zoll Data Systems 4.3company rating

    Remote process improvement manager job

    CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary The Manager of Business Process Improvement will be the internal champion for building a continuous improvement culture within Reimbursement Operations by creating and implementing process excellence across all business segments. The Manager of Business Process Improvement is responsible for identifying, scoping, planning and executing transformational business process improvement initiatives. This is a high visibility role which will require the ability to work cross-functionally with other departments within LifeVest, in addition to external vendors. Essential Functions Develops a thorough understanding of all functional processes within Reimbursement Operations. Primes complex process improvement initiatives affecting multiple functions within Reimbursement Operations. Identifies and eliminates non-value added steps in reimbursement processes, and works closely with a Project Manager and/or technical teams to prioritize. Collaborates with impacted business areas to reengineer and optimize business processes across all channels. Manages the development of standard operating processes and maintains an organized repository of these functions within SharePoint. Proactively identifies tools and standard operating procedures required to effectively process orders, create claims, manage denials and submit patient appeals. Consistently originates innovative ideas in order to find better ways of accomplishing operational objectives through process improvement. Challenges process assumptions to ensure conclusions reached are appropriate for a technical enhancements and other strategic initiatives. Manages the collects, documentation and presentation of functional user requirements. ∙ Oversees user acceptance testing procedures for technology implementations and enhancements that impact reimbursement processes. Identifies ongoing training needs and assist with developing and implementing the required training activities and learnings across the organization. Leads a team of Business Process Improvement Coordinators, Reimbursement Trainers and Business Process Analysts. Establishes metrics to monitor team performance as compared to established goals and targets for improvement initiatives. Effectively communicates project status and outcomes to senior leadership (verbally and in writing) and serves as an escalation point for process improvement initiatives. Prepares high-level status reports on a frequent basis for the Director and VP, Reimbursement Operations. Manages external vendor relationships. Required/Preferred Education and Experience BS/BA in Business Administration, Finance, Information Technology or relevant area of study required Master's degree (MBA, MHA, or equivalent) preferred preferred. 5+ years of experience in medical billing, healthcare revenue cycle management, or a related healthcare operations role required. Hands-on experience with API integrations, data transfers, and troubleshooting issues across multiple interconnected applications. Experience implementing new processes, identifying process gaps, and driving cross-functional change management. Six Sigma or Lean certification prefered. Knowledge, Skills and Abilities Proven track record in process improvement, workflow optimization, and operational efficiency initiatives within a healthcare or medical billing environment. Strong understanding of healthcare compliance standards (HIPAA, CMS guidelines) and payer requirements. Familiarity with medical billing software, EMR systems, and data analytics tools. Demonstrated ability to lead root cause analysis, develop corrective action plans, and manage complex technical workflows. Excellent communication skills for collaborating with IT, operations, and clinical teams. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $110,000.00 to $125,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
    $110k-125k yearly Auto-Apply 4d ago
  • Process Improvement Manager

    JPMC

    Process improvement manager job in Columbus, OH

    Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Manager at JPMorgan Chase, you will be a key player in driving operational efficiency and change delivery by conducting comprehensive analyses of business processes, data, tooling, and technologies. You will integrate AI-driven insights and industry trends to craft innovative approaches that optimize efficiency, evolve our ways of working, and empower clients to capitalize on emerging opportunities. Your role will leverage simulation, process / task mining, intelligent automation and data-driven insights to develop innovative solutions, operationalize efficiencies, and create strategic, future-focused blueprints for implementation. You will use advanced data analytics and storytelling skills to communicate complex ideas and influence decision-making. Your ability to build and manage a diverse team will be crucial in coordinating work across different parts of the department. Job Responsibilities: Optimize processes using simulation tools to predict the impact of changes and enhancements. Conduct analyses of business processes, data, tooling, and technologies to craft innovative approaches that optimize efficiency. Lead strategic initiatives to leverage AI-driven insights and comprehensive analyses for process improvement. Empower clients by developing solutions that operationalize efficiencies and create strategic blueprints for implementation. Implement intelligent automation integration, process & task mining, and GenAI strategy to enhance efficiency and agility. Develop presentations to communicate key messages to senior management and colleagues. Champion innovation with development platforms and AI/ML solutions, including cloud migrations and cost optimization initiatives. Develop junior team members both formally and informally. Required Qualifications, Capabilities, and Skills: Bachelor's degree in Computer Science, Information Technology, Data Science, Mathematics, or equivalent experience. Experience with Robotic Process Automation (RPA) tools and platforms, such as UiPath, Automation Anywhere, or Blue Prism. Experience with process mining tools and platforms, such as Signavio and Celonis. Technical skills related to data analytics and visualization (e.g., SQL, Python, R; Tableau, Power BI). Ability to engage and manage relationships with various stakeholders, including senior management, to ensure alignment and support for process improvement initiatives Experience in management consulting Adaptability, problem-solving, and critical thinking Preferred Qualifications, Capabilities, and Skills: Management consulting experience Familiarity with AI platforms and frameworks, such as TensorFlow, PyTorch, and AWS Bedrock models. Proficiency in machine learning algorithms and AI techniques, deploying predictive models and data-driven solutions. Master's degree - or equivalent certification - from an accredited institution.
    $87k-119k yearly est. Auto-Apply 53d ago
  • Director of Continuous Improvement

    Red Stag Fulfillment 4.1company rating

    Remote process improvement manager job

    About the Company Red Stag Fulfillment is an order fulfillment company for eCommerce businesses. Headquartered in Knoxville, Tennessee, Red Stag was created with one mission: to redefine the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment company - and we're ready for more. Red Stag is a unique and special organization. We understand that our Team Members are our most important asset. We have grown into one of America's best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our Team Members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions. Here at Red Stag: We act like we own it. We sweat the small stuff. We have positive attitudes. We treat everyone with dignity and respect. We always seek to improve. Overview The Director of Continuous Improvement is responsible for leading, developing, and executing strategies to drive operational excellence and foster a culture of continuous improvement within the organization. This role involves collaborating with cross-functional teams to identify process inefficiencies, implement lean and Six Sigma methodologies, and promote data-driven decision-making to enhance performance, reduce costs, and improve customer satisfaction. Responsibilities Lead the development and execution of continuous improvement strategies across the organization. Drive cultural change towards operational excellence by promoting lean principles, Six Sigma methodologies, and other process improvement tools. Provide leadership and strategic direction for the future development of a Continuous Improvement function, ensuring alignment with organizational goals and objectives. Identify, prioritize, and lead process improvement initiatives to optimize efficiency, reduce waste, and improve the quality of products or services. Oversee the design and implementation of improvement projects, ensuring they are completed on time, within scope, and on budget. Collaborate with other departments to ensure warehouse capacity, layout, and design meet operational needs. Use data analytics, process mapping, and performance metrics to identify areas for improvement and track progress. Lead change management efforts to ensure smooth transitions when implementing new processes, systems, or technologies. Develop training and communication plans to ensure all employees are aligned with continuous improvement initiatives and understand their role in driving change. Partner with various departments such as Operations, HR, IT and Finance, and to ensure continuous improvement initiatives are integrated and aligned with overall business goals. Act as a liaison between leadership and staff to ensure feedback loops are in place for continuous improvement efforts. Define and monitor key performance indicators (KPIs) to track the success of continuous improvement initiatives. Report on project status, achievements, and opportunities for improvement to senior leadership. Keep up to date with the latest trends, tools, and techniques in process improvement, incorporating them as appropriate. Qualifications Required Skills: Bachelor's degree in Business, Engineering, Operations Management, or a related field (Master's preferred). 8+ years of experience in continuous improvement, process improvement, or operations management, with at least 5 years in a leadership role. Proven track record of leading cross-functional teams and managing large-scale improvement projects. Strong analytical skills and experience with data-driven decision-making. Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels. Knowledge of industry best practices, methodologies, and tools (e.g., Lean, Six Sigma, Kaizen, Total Quality Management). Experience with change management principles and practices. Experience in the manufacturing, 3PL, warehousing, or operations sectors. Advanced proficiency in project management tools (e.g., MS Project, Jira). Ability to lead and manage through influence, not just authority. Strong problem-solving skills and ability to think strategically. Work Environment: This position may require travel to various sites or facilities. Occasional work outside of regular office hours may be required to meet project deadlines or business needs. Location: Based out of Sweetwater, TN Remote Work: None FLSA Exemption Status: Salary (Exempt) Travel Requirement: Some Report to: Chief Operating Officer
    $51k-81k yearly est. Auto-Apply 23d ago
  • Director, Continuous Improvement

    Steris 4.5company rating

    Remote process improvement manager job

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Assist with development of Corporate Improvement strategies and carry out transformation and strategy deployment within business area. Based on Corporate Continuous Improvement strategies, develop lean strategy applicable to the business to enable execution. Influence and coach senior management and their teams on Business transformation, cultural change, engagement, Lean tool adoption, and empowerment, with a passionate approach to results. Drive results through the use of common metrics and data in various areas of the organization including those with environments of ambiguity. Provide coaching, training, and lead management workshops on principles of continuous improvement, cultural transformation, and leadership mindset. Demonstrated ability to coach VP and SVP levels of Executive Management on Transformation. Remote based role with up to 50% travel What You'll do as a Director Continuous Improvement Organize senior management CI/lean steering committee and activities to set direction for business transformation and provide guidance to execute. Ensures that all local steering committees are supported and operate effectively. Collaborate with business leaders to facilitate and lead cultural and strategic changes across functional departmental boundaries within designated business area. Advise and counsel leadership by providing strategic direction in prioritizing CI opportunities and ensuring that CI initiatives align with the business strategy. Develop and implement a team-based learning environment along with the appropriate structure to sustain improvements. Create and implement transformation plans across the organization based on Corporate Continuous Improvement strategy, and local business strategy, and directly manage CI initiatives and programs. Drive Continuous Improvement implementation to achieve cost reductions, cycle time improvements, and quality improvements through effective Lean tool management, benchmarking, Key Performance Indicator development, and scorecard development and monitoring for various functions within the organization. Develops and leads team to apply structured, technical problem solving methodologies such as DMAIC, six sigma green belt/black belt, statistical data analysis, etc. to confirm root causes of problems, in alignment with strategic needs. Assesses, coaches, and provides constructive feedback to teams to strengthen competencies within the enterprise. Implement methods to identify Continuous Improvement opportunities within the organization through the use of key metrics, analysis, accountability, and standardization. Provides advice and consultation as a transformation subject matter expert on best practices, significant projects, and/or special Continuous Improvement initiatives. Drives team to implement corrective and preventative actions to solve root causes and prevent recurrence, reduce variation, and drive improvement in quality and other key KPIs. Prepares budgets, schedules, and other financial reports for successful strategy deployment. Hires, trains, develops, coaches, and provides team member guidance and supervision in the event of having direct report(s). Maintain professional and technical knowledge through benchmarking world-class organizations and personal Continuous Improvement and Business Transformation related training. Drives and coaches use of project management principles including establishing and tracking timelines, identifying, and mitigating risks, communicating across teams at all levels. Other assigned duties. The Experience, Skills, and Abilities Needed Required: Bachelor's Degree (Chemical or other Engineering, Microbiology, Data Analysis, or Related Technical Field) Minimum 15 years of demonstrated qualified Improvement experience in a leadership role. One successful enterprise transformation required with experience in deploying lean culture in an organization. Minimum 8 years' experience leading and managing a Continuous Improvement team. Demonstrated impact that translates to clear, bottom line performance results with step-function change with ability to produce $3 million in cost savings. Strong analytical skills and understanding of problem-solving techniques. Proficiency in analyzing business needs, determining appropriate solutions and/or opportunities, and deploying them. Strong interpersonal skills with the ability to influence, communicate, motivate, instill confidence, and persuade in difficult or complex situations. Demonstrated impact using improvement tools: For example, Toyota Productions System and methodologies such as: A3 Development and Management, Process Flow Mapping, 5S/Visual Factory, TPM, QCO-SMED, Standard Work, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, Chaku-chaku lines, karikuri devices, DMAIC, Six Sigma Green Belt/Black Belt, statistical data analysis, etc. Lean certification from a recognized independent technical organization. Experience with improvement leadership in large functional areas i.e., Field Service, R&D, Plant Operations, Administrative Operations, etc. Experience delivering training, coaching, and developing all levels: executive to hourly employees. Preferred: Experience with Shingijutsu consultants and mentoring by a recognized competent Continuous Improvement consultancy. Consumable liquids. Other: Superior and demonstrated leadership, team building, communication, presentation, interpersonal, and coaching skills. Excellent organizational skills, analytical, and critical thinking skills. Ability to lead and develop team members 25-50% domestic and international travel What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is a brief overview of what we offer: • Market competitive pay • Extensive paid time off and (9) added holidays • Excellent healthcare, dental, and vision benefits • Long/short term disability coverage • 401(K) with company match • Maternity and parental leave • Additional add on benefits/discounts for programs such as pet insurance • Tuition reimbursement and continued educational programs • Excellent opportunities for advancement in a stable long-term career #LI-HT #LI-REMOTE Pay range for this opportunity is $141,737.50 - $183,425.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $141.7k-183.4k yearly 27d ago
  • Process Improvement Business Analyst (Remote)

    Businessolver 3.8company rating

    Remote process improvement manager job

    Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. We're growing and looking for a detail-driven, process-minded Business Analyst to join our Business Operations team. This role is critical to enhancing the quality and consistency of our work through rigorous review programs and operational controls. You'll be a key player in driving continuous improvement, ensuring compliance, and elevating our service delivery. The Gig: Lead and manage quality assurance initiatives across Business Operations. Design, test, and refine frameworks for quality review and control programs. Conduct complex recurring quality audits and controls. Gather and analyze functional and data requirements to support quality initiatives. Facilitate discovery sessions and document findings with internal stakeholders. Collaborate across departments to ensure alignment and timely execution. Identify gaps and escalate deficiencies in quality programs and propose updates and strategies for mitigation. Drive process standardization and improvement efforts through creative problem solving and efficiency tool implementation (ie. VBA, SQL, etc) Own the end-to-end lifecycle of assigned work, from intake to resolution. Support data analysis and research efforts across departments related to quality and control initiatives. Maintain confidentiality and uphold company standards. Other duties as assigned. What you need to make the cut: Bachelor's degree in Business Systems, Finance, Accounting, or related field (preferred). 2+ years of operations experience in benefits administration operations, HRIS, payroll, or insurance required. Proven expertise in internal audit methodologies and operational control design. Lean Six Sigma or similar methodology experience a plus. Strong background in process review and risk identification. Advanced proficiency in Microsoft Excel (pivot tables, lookups, nested functions, advanced functions). Exceptional time management and organizational skills with the ability to manage conflicting priorities. Strong critical thinking and problem-solving abilities. Excellent communication and stakeholder engagement skills. Project management experience is a plus. The pay range for this position is 45K to 71K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). This role is eligible to participate in the annual bonus incentive plan. Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: ************************************************************************************ Dear Applicant. At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. Our approach is thoughtful and thorough. We've built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren't just about compliance, they're about ensuring fairness, safety, and trust for everyone involved. Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve. With heart, The Businessolver Recruiting Team Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls. (Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level): Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters. Equal Opportunity at Businessolver: Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #LI-Remote
    $87k-105k yearly est. Auto-Apply 60d+ ago
  • Business Process Manager

    Cielo Projects 4.2company rating

    Remote process improvement manager job

    Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels. Job Description ABOUT THE ROLE The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible to lead a team to employ methods to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective. In this position, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals. WHAT YOU'LL DO Oversee and manage team members to set clear expectations and provide performance feedback to achieve success Establish workshops/activities to ensure strategic timelines are met Coordinate team efforts by site based on organizational deployment roadmap Collaborate with functional leaders and their teams to achieve harmony in goals and objectives Oversee creation of business requirements and delivery to development teams Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments Qualifications WHAT YOU'LL NEED Bachelor's degree in business or in lieu of a degree, a minimum of 10 years of significant, relevant professional experience Minimum of 5 years' experience with project leadership and team management Strong communication and leadership skills Experience mapping and testing various business processes Ability to work and collaborate with all levels of an organization Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point Preferred knowledge of WTS Paradigm and various ERP functionality Additional Information All your information will be kept confidential according to EEO guidelines.
    $74k-112k yearly est. 1d ago
  • Process Improvement Analyst (Hybrid)

    AAA Mid-Atlantic

    Remote process improvement manager job

    AAA Club Alliance is seeking a Process Improvement Analyst to join our team. This position may be based in Wilmington, DE, Lexington, KY, or Cincinnati, OH. is hybrid and required to work on-site Tuesday, Wednesday, and Thursday. Process Improvement Analyst responsibilities are: * Conduct targeted large scale process improvement initiatives to determine how these processes can be completed in an effective, efficient and cost effective/saving manner. * Perform data gathering, process mapping, root cause analysis and performance trending in order to develop appropriate process improvement recommendations. * Design, develop, and execute processes or projects and work with process owners or project team members throughout all phases of planning, implementation and control. * Obtain appropriate sign-off of process maps and detailed requirements analysis from business representatives. * Maintain dashboard of process improvement initiatives including but not limited to determining the fiscal impact of recommended efforts, measured impact and recognizing/quantifying success. Document findings and improvements on a project by project basis reflecting revised or new operational and systematic processes. * Use data to make recommendations to continue or terminate the effort as appropriate. * Interview various stakeholders including contractors to ensure all aspects of the process inputs are captured. * Assist in the development and presentation of challenge process workshops or other such Total Quality Management or process improvement sessions that enhance the Automotive Solutions' understanding, support and engagement of a disciplined approach to process improvement. Minimum Qualifications are: * Associate degree or equivalent in Business or related field and two (2) years of experience working as part of process/ project team. * 3 - 5 years of relevant experience with business analysis work for business process improvements. * Formal Six Sigma or Lean Six Sigma Green Belt or other Process Improvement methodology certification preferred, with expectation that the certification would be complete within 1 year. * Possess and maintain a valid driver's license with a satisfactory driving record and have the ability to travel. * Excellent organizational, interpersonal, facilitation and communication skills (oral, written and presentation) to enable accurate completion of assignments and constructive interaction with others. * Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Internet. * Effective project management skills. * Experience with flow modeling visualization tools (ie: Visio); Demonstrated ability to document work flows and requirements effectively. * Knowledge of change management methodology. To the qualified candidate, we offer: * A competitive salary commensurate with experience * Annual Bonus + Annual Merit Increase Eligibility * Hybrid schedule available * Health & Life Insurance * 3+ weeks of paid time off accrued during your first year * 401(K) plan with company match up to 7% * Professional development opportunities and tuition reimbursement * Paid time off to volunteer & company-sponsored volunteer events throughout the year * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: QA - Quality Control
    $56k-75k yearly est. Auto-Apply 17d ago
  • Process Improvement Manager - Operational Excellence

    Jpmorgan Chase & Co 4.8company rating

    Process improvement manager job in Columbus, OH

    JobID: 210651885 JobSchedule: Full time JobShift: : If you are passionate about redefining industry standards and driving transformative business initiatives, you have found the right team. Performance Consulting partners with senior leaders to re-engineer core business components, design innovative solutions, and pilot scalable executions. We optimize processes, elevate customer experiences, and foster a culture of continuous improvement, enhancing engagement, mitigating risks, and delivering financial benefits. Join us in shaping a future where innovation and excellence are central As a Process Improvement Manager in Organizational Change Management, you will drive operational efficiency and lead transformation delivery across the organization. You will partner with senior leaders to develop and execute change plans for strategic initiatives, ensuring strong adoption and measurable business improvements. Your expertise in people-centered change and process improvement will help identify impacts, generate innovative solutions, and reduce risk. You will use data analytics and storytelling to communicate complex ideas and influence decision-making. Additionally, you will build organizational change capability by facilitating training that strengthens the change practitioner community. Job responsibilities * Manage one or more fast-paced transformation projects that have a significant impact on the businesses we support * Guide teams of consultants to support one or more transformation engagements * Manage ambiguity of requests by structuring and scoping complex problems and developing strategic and tactical solutions * Influence senior leadership and clients during times of change * Lead the development, implementation, timeliness of change enablement strategy in support of projects of all sizes, utilizing data analytics to identify operational impacts and providing impactful recommendations and coaching to client teams as they implement recommendations. * Utilize strong facilitation and storytelling skills to effectively communicate complex change strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding * Craft and deliver a compelling narrative across both written and verbal mediums to influence executive stakeholders action on key business decisions and major change initiatives * Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement * Lead one or more client projects and develop team members both formally and informally, including serving as a mentor * Collaborate with cross-functional partners to enhance end-to-end value chains across the firm. * Be a recognized change culture carrier who leads with consistency, integrity, and humility * Lead and facilitate professional instructor-led programs and develop new educational, technical training content Required qualifications, capabilities, and skills * Bachelor's degree from an accredited learning institution * Project Management/change management experience * 7+ years relevant post-graduate work, including internal and/or external consulting experience. * Strong executive level communication skills and presence * Strong training facilitation or adult learning experience with a focus on quality and retention * Proficiency in data analytics, with a demonstrated ability to interpret models and make * Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems. * Demonstrated ability in leading end-to-end transformation initiatives, including development of strategic communications, sponsor coaching, and managing stakeholder impact. * Innovative mindset willing to experiment and embrace design thinking concepts * Ability to travel as needed (up to 25%; will vary by engagement or training venue) Preferred qualifications, capabilities, and skills * Proven cross-functional collaboration * Drive innovation by developing and applying creative solutions to enhance employee adoption and usage during change * Proficiency with Large Language Models, KPIs and change metrics * Prosci or other change management certification a plus
    $89k-116k yearly est. Auto-Apply 7d ago
  • Assistant Manufacturing Process Engineering Manager

    Honda Dev. and Mfg. of Am., LLC

    Process improvement manager job in Marysville, OH

    What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose Leadership of process engineering through business plan development/implementation Oversee all aspects of process engineering and developing schedules to ensure adherence to deadlines and business goal achievement Department process engineer expert for MP (mass production) and New Model process efficiency and positive impact to business characteristics. Key Accountabilities Oversight of process engineering schedules and goal setting Data analysis for identification of improvement activities. Lead and Support department wide problem analysis and prevention activities for mass production process. AF (Assembly Frame) core systems expert (PDDA - process data development and analysis, EOS - electronic operations standards, &c) Train engineer and associates to manage changes. Deeply study process inefficiencies and promote characteristic improvements; apply and optimize change. Development of FSI (fundamental structural innovation) and BP (business plan) themes. Mentorship and development of succession planning. Reporting of BP status to upper management Workstyle This is a 100% onsite position, i.e. 5 days per workweek at job location. Visa sponsorship This position is not eligible for work visa sponsorship. Qualifications, Experience, and Skills Minimum Educational Qualifications: Bachelor s degree in engineering field or equivalent related experience. Minimum Experience: 8 or more years of demonstrable experience in production / lean manufacturing process design (e.g. - MOST) Automotive or transportation industry experience will be an asset. Other Job-Specific Skills: Strong continuous improvement (e.g. Kaizen) mindset, MOST etc. Strategies to design process with focus on improving manpower utilization efficiency MS Office365, MS Excel. Problem-solving / decision-making skills Project management capabilities. Theme development - be able to develop a business plan for KPI improvement Critical thinking skills What differentiates Honda and makes us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Regional Bonus (when applicable) Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued learning Training and Development Programs Additional Offerings: Lifestyle Account Childcare Reimbursement Account Elder Care Support Tuition Assistance & Student Loan Repayment Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
    $106k-144k yearly est. 7d ago

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