Process improvement manager resume examples from 2025

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Updated March 26, 2025

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Process improvement manager resume

Bryan Reynolds

(970) 555-6584 | breynolds@example.com

Oakbrook Terrace, IL | 60428 S. Main St. - 15340

Work experience

2018 - Present
Process Improvement Manager, Allstate - Oakbrook Terrace, IL
- Created the curriculum and facilitated project management training/coaching and mentoring to department employees.
- Led the design, development and implementation of a project management office within the department.
- Established key inventory and supply chain metrics to monitor business performance -.
- Tracked time and resources using a customized SharePoint reporting and project management system.
2013 - 2018
Supply Chain Manager, Allstate - Oakbrook Terrace, IL
- Led the deployment and increased usage of Ariba eSourcing/Auction solution by providing training, consulting and ongoing support to users.
- Led all supply chain activities for the support of the company's ERP global ecosystem across LATAM.
- Project Management utilizing Agile and Waterfall, SQA, and SDLC methodologies.
- Received promotion from Buyer to Supply Chain Analyst within 3 years.
- Managed schedules and monitored costs of assigned commodities using BAAN ERP system.
2010 - 2013
Senior Finance Analyst, Allstate - Oakbrook Terrace, IL
- Conducted monthly revenue, loss and expense variance analysis to plan and prior year for specific lines of insurance.
- Communicate and explain variance analysis to plan to regional sales leaders for weekly and monthly detailed regional product sales reporting.
- Review and measurement of strategies determined repositioning of communications, delineation of segmented audiences, and alignment of business plans.
- Prepared journal entries, reconciliations and income statement trend analysis as required for monthly GAAP & quarterly STAT close.
2009 - 2010
Staff Accountant, Aon - Oakbrook Terrace, IL
- Provided accounting support services to clients; processed transactions, reconciled accounts, prepared financial statements
- Self-employed CPA Allen C. Ludlow, CPA Modesto, CA & Orem, UT.
- Work with locations to resolve issues and improve process Complete assigned monthly balance sheet account reconciliations
- Prepared tax returns for individuals, partnerships, and corporations across multiple industries including real estate, service, and technology.
- Prepare monthly consolidated financial statements by gathering and analyzing data from multiple sources, including narrative disclosures to reconciling items.

Skills

Payroll
Operational Processes
Supplier Performance
Infrastructure
Project Management
Sigma
Special Projects
Six Sigma
Finance Department
Management Reports

Education

Bachelor's Degree, Business (2006 - 2009)
DeVry University
Oakbrook Terrace,

Process improvement manager resume

Bryan Jenkins

(910) 555-8010 | bjenkins@example.com

Baltimore, MD | 82859 N. Second Rd. - 27364

Work experience

2018 - Present
Process Improvement Manager, Erickson - Baltimore, MD
- Minimized waste by 12% through completion of several LEAN and Six Sigma projects addressing issues with risks/compliance and process variation.
- Served as Six Sigma Master Black Belt and coached and provided training to 6 Black Belts and 12 Green Belts.
- Manage the Six Sigma projects of Green/Black Belts and assists within the plant on various improvement efforts.
- Instructed ASQ (American Society for Quality) six sigma classes.
2015 - 2018
Processing Manager, Constellation Energy Nuclear Group - Baltimore, MD
- Displayed lead by example execution of hands-on personalized training and customer service at all levels.
- Supported cross-functional teams and business units to grow business, develop employees, and increase brand with regional media and stakeholders.
- Supported all departments in the preparation of policies and procedures; ensuring timelyannual review.
- Leveraged Six Sigma and Lean tools and optimized the wire transaction process by increasing productivity.
2010 - 2015
Underwriter, First Funding - Baltimore, MD
- Supervised and trained incoming processors on company policies and work flow procedures.
- Submitted loan applications to the underwriter for verification and recommendations.
- Examined and recommended approval of customer applications for jumbo loans and prepared jumbo loan packages for review by major private investors.
- Worked with closing attorneys; title companies; termite companies; and appraisers.
- Home Preservation Underwriter Reviewed and adjusted collection portfolios to reduce delinquent/problem loans within the framework of company and/or investor guidelines.
2000 - 2010
Research Analyst, Johns Hopkins University - Baltimore, MD
- Supported overflow in various departments including marketing, promotions and research projects.
- Provide support for specified research projects by collecting, assessing, and communicating data/results.
- Managed qualitative and quantitative research projects, as well as writing and editing reports utilizing primary and secondary data.
- Reported to SVP Portfolio Manager.

Skills

Value Stream
Data Analysis
Sigma
Underwriting Guidelines
Loan Applications
Kaizen
SPD
Ensure Compliance
Business Development
Powerpoint

Education

Bachelor's Degree, Business (1997 - 2000)
Ashford University
San Diego,

Process improvement manager resume

Jonathan Perkins

(690) 555-7783 | jperkins@example.com

Chicago, IL | 75786 S. Oak Ln. - 38487

Work experience

2018 - Present
Process Improvement Manager, IBM - Chicago, IL
- Provided project management for 200 person team developing advanced digital signal processor (DSP) technologies.
- Developed technical and operational reports and procedures for management.
- Case Study Created five person Lean Six Sigma organization, over 200 employees trained and over $16M in EBITDA savings.
2014 - 2018
Supply Chain Manager, Caterpillar - Decatur, IL
- Delivered enterprise supply chain/logistics process support for SAP deployments to prime products and component at 14 plants.
- Supervised a logistics supervisor, three logistics planning analysts, six shipping/receiving technicians, and five contract material handlers.
- Developed material replenishment collaboration strategies for supply chain and internal operations.
2012 - 2014
Buyer, General Electric - Cincinnati, OH
- Obtained and evaluated proposals by utilizing appropriate negotiation and financial analysis techniques to ensure all purchase orders satisfied budget requirements.
- Certified; Six Sigma Green Belt.
- Created and maintained purchase orders for over 25 suppliers in excess of 1000 items.
- Developed and implemented strategic sourcing and purchasing strategy to be in line with business units' goals and objectives.
2007 - 2012
Staff Accountant, American Express - Chandler, AZ
- Submitted first UK legal entity financial statements leading to a new department being formed.
- Produced financial statements for the parent holding company of American Express Financial Advisors.
- Scrutinized all vendor invoices and reduced costs by 10% by ensuring that vendors did not include unnecessary mark ups.
- Produce audited financials, including the Balance Sheet and Statement of Cash Flows on both a GAAP and a managed basis.
- Prepared monthly financial statements, forecasts and graphs for senior management.

Skills

Kaizen
Business Units
Business Trends
Peoplesoft
SOX
Sigma
Prepaid Expenses
Product Availability
Customer Service
Supply Base

Education

Bachelor's Degree, Business (2004 - 2007)
American InterContinental University
Chandler,

Process improvement manager resume

Jeffrey Martinez

(970) 555-0021 | jmartinez@example.com

Washington, DC | 45288 E. Park Rd. - 78005

Work experience

2014 - Present
Process Improvement Manager, Science Applications International ... - Washington, DC
- Support programs to implement CMMI or ISO 9001:2008.
- Coordinate and execute performance improvement and Six Sigma initiatives across diverse company landscapes influencing strategic plans.
2013 - 2014
Quality Manager, United States Marine - Washington, DC
- Reviewed PFD, PFMEA, Control Plans to ensure Process Failure modes are captured, controls are developed.
- Certified Six Sigma Green Belt.
- Audited Coca-Cola facilities for compliance and adherence to the written procedures, requirements and regulations.
- Develop, maintain and feedback Supplier Performance Evaluations Supplier ship-to-line agreements, supplier managed inventory agreements and consignment agreements.
2007 - 2013
Project Engineer, Merck & Co. - Main, PA
- Revised pharmaceutical packaging area procedures based on cleaning validation activities.
- Install (to code requirements) and troubleshoot HVAC, Water, and Mechanical systems in support of Clinical Manufacturing.
- Developed Test Summary Reports and Validation Summary Report.
- Manage process validations (Sensodyne and Aquafresh) of changes to existing products.
- Evaluated and implemented system and network security software and hardware.
2004 - 2007
Systems Engineer, Merck & Co. - Main, PA
- Design and develop manufacturing control systems in support of process operations.
- Managed teams and all pre-migration prep for mergers and acquisitions / migrations Managed infrastructure budget.

Skills

TQM
Hardware
System Administration
Process Control
Procedures
Quality Procedures
Engineering Support
User Interface
Customer Service
Control Systems

Education

Bachelor's Degree, Business (2001 - 2004)
Pennsylvania State University
Main,

Process improvement manager resume

Amanda Gonzales

(580) 555-1457 | agonzales@example.com

Bentonville, AR | 16606 W. Cedar Ave. - 13174

Work experience

2011 - Present
Process Improvement Manager, Walmart - Bentonville, AR
- Interacted with 26 direct reports to facilitate their departmental sales and profit growth.
- Applied Lean Six Sigma and related performance improvement methodologies to analyze performance metrics and to adequately evaluate business performance.
- Facilitated over thirty Kaizen events, with major focus on TPM, process improvement, and 5S.
2004 - 2011
Quality Manager, Walmart - Bentonville, AR
- Worked with other departments to improve their productivity and compliance to company policies.
- Reduce process variation and optimize procedures through Root Cause Analysis.
- Oversee & direct Corporate Quality projects and quality initiatives at American Woodmark facilities.
- Perform final inspection, interpret blue print assisting machinist with specification requirement Calibrate and monitor record for inspection tool and equipment.
- Verify Suppliers Control Plans, PFEMA, DFEMA, LPAs * Verify Suppliers TS16949 and ISO 9000 are current.
1994 - 2004
Production Supervisor, Eaton - Raleigh, NC
- Supervised 2nd shift assembly line.
- Run Kaizen events targeted at specific improvement goals.
1992 - 1994
Production Coordinator, Comcast - Jacksonville, FL
- Work with Final Cut Pro and help with the preparation segments for the Boston Celtics.
- Organized and log tapes, as well as aiding in digitizing through Final Cut Pro.
- Comply with company policies, procedures, and standards of ethics and integrity.
- Operate a camera, assist in directing, set up and break down equipment, monitor audio levels

Skills

Kronos
Internal Departments
Vendor Invoices
Company Policies
Visual Management
Quality Function
Quality Products
Sigma
Logistics
Assembly Line

Education

Bachelor's Degree, Mechanical Engineering (1989 - 1992)
Rensselaer Polytechnic Institute
Troy,

How to write a process improvement manager resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in process improvement manager-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the process improvement manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some process improvement manager interviews.

Here are example skills to include in your “Area of Expertise” on a process improvement manager resume:

Sigma
Lean Six Sigma
Project Management
Process Improvement
Kaizen
Value Stream
DMAIC
Management Process
Direct Reports
SME

Data Analysis
KPIs
Business Process Improvement
Visio
Process Changes
Data Collection
Customer Satisfaction
Operational Processes
Continuous Improvement
Logistics

Lean Manufacturing
Cost Savings
Performance Metrics
HR
ISO
Management System
Quality System
Cost Reduction
Process Flow
R

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write process improvement manager experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are effective examples from process improvement manager resumes:

Work history example #1

Production Coordinator

Core Group

Sourced html code for editorial articles, Omniture track campaigns for metrics, conceived creative campaigns for future Deals.
Composed tweets and managed user correspondence for NBA Twitter.
Scanned, clean drawings and create PDF files Create routings Locate drawings for engineers Do manuals request for installations of equipment
Monitored market trends through the use of social media such as Facebook and Twitter and popular blog sites.
Marketed and uploaded the video campaign through Facebook and YouTube.

Work history example #2

Process Improvement Manager

Bausch + Lomb

Identified and implemented continuous process improvements within the North Americas Shared Service Center credit and collections department.
Led and managed teams, including technical experts, providing Business Analyst support on enterprise-wide projects with cost > $500K.
Re-validated current manufacturing facility from non-GMP state.
Participated in FDA Pre Approval Inspections in the US and EU.
Utilized Lean and Six Sigma principles to streamline processes, improve yields, and reduce manufacturing and laboratory testing time.

Work history example #3

Operation Supervisor

Thirty-One Gifts

Developed and implemented best practice response process to improve overall facility operation ensuring optimal performance and solid audit results.
Maintained a positive and professional attitude that promoted positive working relationships with Jones Day employees working in our facility.
Provided feedback to other supervisors and management on the requirements of the store and department.
Coordinated reverse logistics to handle customer s returns.
Led team through implementation of new warehouse management system (WMS), while maintaining required production levels.

Work history example #4

Process Improvement Manager

Defined the process architect methodology using provision tool for process definition; simplified existing CMMI level 2 models.
Established SPC system to monitor process parameters and trends.
Managed the reconciliation of transactions across SAP and legacy systems in excess of $1.2 billion in logistics transactions.
Ensured systems readiness for New Product Introductions (NPI), Legal or Privacy Compliance and Annual Holiday Readiness.
Provided an overall liaison role between Accounts and Network Delivery teams by facilitating and managing Network device turnover to production.

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Add an education section to your resume

Here is the best way to format your education section:

Display your highest degree first.
If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education.
If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

DeVry University, Oakbrook Terrace, IL

2006 - 2009

Bachelor's Degree in business

Ashford University, San Diego, CA

1997 - 2000

Highlight your process improvement manager certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your process improvement manager resume:

Six Sigma Green Belt
Six Sigma Black Belt
Project Management Professional (PMP)
Master Project Manager (MPM)
Certified Manager of Quality/Organizational Excellence (CMQ/OE)
Master Quality Manager (MQM)
Certified Quality Engineer (CQE)
Certified in Production and Inventory Management (CPIM)
Change Management Certified Professional

Updated March 26, 2025

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