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Working As A Process Leader

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Organizing, Planning, and Prioritizing Work
  • Getting Information
  • Scheduling Work and Activities
  • Make Decisions

  • Stressful

  • $92,000

    Average Salary

What Does A Process Leader Do At Crane Currency

* Leadership is Currency at Crane Crane Currency is looking for a Process Excellence (PE) Lead for our team in Dalton, MA.
* We are seeking an innovative and ambitious leader will play a pivotal role as an organizational leader of PE development and owner of standard PE management systems for US Government Products (USGP).
* Responsibilities Include: Facilitate and maintain the USGP PE road-map and PE maturity KPI's.
* Execute PE management systems and training programs.
* Continuous improvement of management systems and training programs to support the USGP PE road-map.
* Establish and monitor PE metrics (KPIs) to ensure alignment with organizational goals / principles and provide transparency on PE development / maturity.
* Partner with Process Owners and Area Managers to support their ownership of PE and development of their PE technical and leadership skills.
* Assist Sr.
* Leadership in maintaining a clear PE strategy for the business to achieve goals and further develop a culture of Process Excellence.
* Implement management systems used to institutionalize PE (Project / Resource Planning, Black Belt Team, Lean Six Sigma all-hands, etc.) and facilitate the development of new systems as needed.
* Create ownership of the training programs used to expand PE (GB/BB Program, PE Practitioner Program, etc.) and facilitate the development of new programs as needed.
* Coach project sponsors, Black Belts, Green Belts and PE Practitioners on the application of PE tools.
* Develop facilitators for large OGSM initiatives like Paper Spots Reduction Steering Team.
* Partner with other PE Deployment Leaders to share best practices across the business units and functions.
* Coach, collaborate, and partner with Process Owners and Area Managers to support their ownership of PE and development of their PE technical and leadership skills.
* Support and maintain a safe and healthful work environment by following Corporate Safe Production/Ergonomic Policies and OSHA Standards

What Does A Process Leader Do At Caci International

* Responsible for managing small projects or segments of larger projects or functions as an individual contributor for the purpose of providing new business processes and/or redesigning processes within an organization.
* Designs, analyzes and implementations business systems.
* Interviews personnel from functional communities and facilitates working groups to document current business practices, weaknesses, and objectives.
* Develops strategies and applies industry best practices.
* Developing an expertise in a particular field of study or industry and strengthening project management skills.
* Assists business development team with writing and presenting proposals for moderately large or complex projects.
* Contacts are with middle and senior level managers and executives.
* Requires project management skills.
* May supervise and review work of less experienced employees.
* Support development, documenting, and authorizing traininig courses

What Does A Process Leader Do At The Clorox Company

* Process Steward
* Develops and leads the strategy for the IT organization around Process Management and Problem Management for both internal and external resources.
* Aligns strategy and frameworks to the Agile Enterprise Lean / Six Sigma approach and practices.
* Aligns strategy to Process Management engagement model, productivity savings and strategic initiatives for the IT organization and Enterprise Agile.
* Designs and develops training and capability development with IT organization and IT to align to the IT roadmap and strategies.
* Works with architecture team to select and implement key tools for organization to support processes and strategy for Process and Problem Management.
* Responsible for supporting the Global Support and Delivery function to manage the Incident & Service Request Management process regarding the assignment of work and queue workload management
* Design, develop and institutionalizes management information and feedback on IT service quality and customer satisfaction
* Designs, Develops and Implements Process Enablement Framework and Process Stewardship/Ownership strategy (support alignment to Industry standards and best practices) and acts as process steward
* Serves as the Process Subject Matter Expert (SME) for supporting system enablement
* Responsible for documenting the SOPs, WI's and training material for the process, including metrics and related tools
* Manages Inter-process coupling relationships and system requirements
* Responsible for training users on the process, metrics and tools
* Leads the process to ensures there is optimal fit between people, process and technology (tool) within the Process Framework
* Design, develop and implements Key Performance Indicators are set and results are followed-up and reached as per plans in agreement with process owner
* Drives resolution on integration issues between the various processes working together with the other Process Owners
* Monitors and audits process and escalate any breaches through the defined escalation process - facilitates the periodic review of all IT Operational processes with the applicable IT Operational Process Owners, globally
* Acts as the project coordinator/conduit between the IT Operational Process Owner and Performance Management
* Leads and supports the Process Owners with updating documentation as the Process Owner identifies and agrees to schedule for completion of Process Documentation: workflows & work instructions
* Records and follows through to completion, actions that relate to completion of the Process documentation.
* Drives with the Process Owner and Training Manager the training material to generates Process / Continuous Improvement material and ensures that they are maintained and approved by the Process Owner with the relevant Process documentation
* Leads the process work with the Performance Management Leader and the Process Owner to agree and document the compliance metrics for an individual process
* Agrees with the timing, frequency and method for measuring Process Owner compliance to the previously agreed compliance metrics and hands this over to the Performance Management Leader for execution in line with the previously agreed schedule of checkpoints.
* In the case of a newly implemented Process, the Process Owner may request numerous checks to ensure the Process is being adhered to
* Responsible for working with the Process Owner to understand the implication of the required change and to update the plan of record and if appropriate the associated compliance metrics, accordingly
* Works with the Process Owner and the Cross Functional team to ensure full stake-holder buy in, provide process refresher training and, when complete, brief the Process Governance Leader by undertaking a review
* Interfaces among the Process Owner, Performance Management and cross functional team IT functional teams to ensure IT Service Management Tools are aligned to Process disciplines and documentation.
* The Process Owner will determine when assistance is required
* Initiates Change requests to support updates to IT Service Management Tools based on Process Owner approval
* Operations Reporting
* Reporting
* Works with Operational Management to define report requirements.
* Designs, develops and implements reports.
* Designs, publishes and distributes reports to Management
* Collaborates with Operations so that they understand the performance management trends associated with the queue or queues.
* Trains managers on how to use the reports as a management tool. (May be one time or train the trainer type approach)
* Plan content
* Schedule
* Receive results to include "get well plans"
* Assess and document
* Prepares Executive Summaries by organizational element
* Monitors get well plans quarterly
* Provides executive management summary and update on a quarterly basis
* Determines corporate action plans to address gaps that cannot be solved in the operational elements or that are cross functional in nature and need corporate focus and management.
* Hands-off action plan to Service Planning
* Global Operations owns Service Planning responsibility
* Leads and provides quarterly feedback to the management team on corporate actions
* Drives with the leadership team the Strategic Planning processes as necessary
* Manages cross-enterprise "get well plans"
* Designs and monitors the Operational Review template to reflect management's direction and dictates for organizational and process improvement.
* Monitors action plan for execution
* Obtains Project Identification Number and budget authority if necessary
* Obtains Change approvals as necessary
* Completes Configuration Management Turn-over forms if required
* Executes and monitors the action plan
* Communicates results to management
* Operational Reviews
* Service Planning based on Operational Review and ensuing action plans
* Problem Management
* Design, develop and implement Problem Management Enablement Framework (support alignment to Industry standards and best practices)
* Design and deploy the Problem Management process with team
* Support the development and deploy the methodology and techniques for Contributing Factors Analysis (CFA) to provide root cause identification and corrective action resolution process
* Manage and implement the criteria for Problem Management classification and applicability related to specific organizational processes
* Perform Problem Management process on specific Incidents and service requests via trending and analysis as defined by process
* Lead and implement Continuous Improvement function to enhance PM processes
* Reporting Development and Problem Management Targets
* Top 10
* Determine Top 10 incident/service request/minor and major project trends by technical function
* By Severity, Type, Response and Duration
* By Location, Application, Technology
* Develop and generate reports as published in the Standard Reporting Requirements document representing the detailed report structure for all lines of management.
* Trend process performance and monitor ticket aging to ensure that tickets flow in accordance to the target objectives.
* Track trends of process failure
* Hand-off target trends for RCA Analysis
* Root Cause Analysis (RCA)
* Performs Root Cause Analysis (RCA) on selected trends in order to improve systems, process, procedures by:
* Defining the problem or the situation
* Identifying potential root causes
* Identifying specific counter-measures
* Developing the action plan/recovery plan to implement the counter-measures
* Develops creation of action plans with operations
* Action plans typically focus on reduction of type, cycle times, or severity as well as identifying process enabling/automation and training recommendations.
* Performs RCA on Severity level Incidents
* Analyzes reports to determine trends for action required
* Performance Improvement
* Facilitates the process of Project approval and budget authority if necessary for the operation to move forward
* Facilitates Change approvals as necessary assisting the operational owner
* Ensures Configuration Management Turn-over forms if required are completed by the operational owner
* Implements and manages the RCA Counter-measure Action Plans
* Implementing the counter-measure plan
* Monitor, measure and evaluate the effectiveness of the counter-measure plan
* Takes action on lessons learned
* Posts knowledge to the Known-error data base
* Posts knowledge to other Knowledge Base (K
* Base) systems as necessary
* Ticket Discipline
* Develops a strategy for ticket discipline across the organization
* Facilitates audits of tickets for continuous improvement
* Data Discipline
* Develops a strategy for project data discipline across the organization
* Facilitates audits of project data for continuous improvement
* Customer Satisfaction
* Works with Operational Management to define report requirements
* Designs, develops and implements reports
* Works with Operational Management to define score thresholds that are exceptions and require analysis
* Designs, publishes and distributes reports to Management
* Collaborates with BRMs and Service Operations so that they understand the customer satisfaction trends associated with the queue or queues.
* Trains managers on how to use the reports as a management tool. (May be one time or train the trainer type approach)
* Knowledge Management
* Responsible for defining and managing the generation, intake, evaluation, posting, and maintenance of knowledge critical to Incident and Management.
* Develops training repository and plans
* Administers Box / Sharepoint for Knowledge Management for maintained/created Policy, Process, and Procedure Control of the Global Operations Current State
* Maintains Policies, Processes, Procedures, and Training Documentation for Global Operations
* Submits any prepared requested changes to Change in accordance with the Change Management Process
* Post official documents in a centralized location for access by Operational elements
* Works closely with the Operational Review process to receive feedback on document usability and compliance points

What Does A Process Leader Do At Iowa Employer

* iSupervise the daily/routine activities for the Processing group, this includes warehouse/cooler (shipping and receiving), processing room operations, product/supply inventory, ordering of supplies, and employee scheduling.iCoordinate daily order processing.
* Coordinate printing and confirm packaging labels, determine packaging/processing order, and ensure orders are packaged correctly.
* Communicate with Customer Service and the respective customer as needed to address ongoing or special orders.iWork hands-on in the processing plant as needed to cover the work load, demonstrate expectations, and train employees.iCoordinate the Safety program and initiatives for the processing operation and continuously demonstrate safe work habits.iMaintain overall product quality by leading and supervising employees in the execution of work practices that follow Sparboe and USDA guidelines.
* Ensure that machinery and employees are working effectively in supporting egg and packaging quality.
* Work closely with QA and the USDA inspector.
* Understand and ensure proper execution of all Processing SOPs and GMPs

What Does A Process Leader Do At Kelly Services

* Identify, collaborate and lead the implementation of process improvements on Project Vantage.
* Partner with Supply Chain, Sales, Marketing, Operations, Procurement, Regulatory Affairs, and other teams (including offshore India team) to compile a complete master data set for each Vantage change project.
* Complete all master data activities on time and in quality.
* Identify and proactively resolve master data issues and risks.
* Represent MDM team on Vantage and serve as the subject matter expert/MDM Process Lead.
* Perform Functional Impact Assessments within the ADAPTIV PLM system, detailing the impact of changes on the ERP Systems and DMR.
* Create and manage disposition of change orders and complete change tasks (that may involve Part, BOM, Routing, and DMR) as a representative of the MDM team on Vantage.
* Train new users (including team in India) in the appropriate procedures, systems and forms.
* Ensure compliance with company and security policies and/or SOX requirements.
* Contribute to data quality metrics reporting.
* Troubleshoot data issues, validate result sets, recommend and implement improvements, provide ad-hoc reports and analysis.
* Contribute to the on-going development of the MDM organization as the MDM Process Lead

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Process Leader Career Paths

Process Leader
Project Manager Purchasing Manager
Supply Chain Manager
10 Yearsyrs
Project Manager Purchasing Manager Operations Manager
Senior Operations Manager
9 Yearsyrs
Project Manager Marketing Manager Operations Manager
Regional Operation Manager
9 Yearsyrs
Operations Manager Plant Manager
Manufacturing Director
14 Yearsyrs
Supervisor Manager Production Manager
Manufacturing Manager
10 Yearsyrs
Supervisor Quality Assurance Manager Quality Manager
Director Of Quality
14 Yearsyrs
Supervisor Warehouse Manager
Distribution Center Manager
9 Yearsyrs
Manager Store Manager Warehouse Supervisor
Distribution Manager
7 Yearsyrs
Manager Production Manager
Continuous Improvement Manager
12 Yearsyrs
Production Supervisor
Plant Superintendent
9 Yearsyrs
Production Supervisor Operation Supervisor Customer Service Manager
Call Center Manager
6 Yearsyrs
Production Supervisor Processing Supervisor
Processing Manager
7 Yearsyrs
Assistant Manager Warehouse Supervisor Inventory Control Supervisor
Inventory Control Manager
6 Yearsyrs
Assistant Manager Production Manager
Business Unit Manager
10 Yearsyrs
Assistant Manager Warehouse Manager Logistics Manager
Planning Manager
8 Yearsyrs
Office Manager Purchasing Manager Manufacturing Manager
Value Stream Manager
13 Yearsyrs
Processing Manager Team Manager Unit Manager
Section Manager
7 Yearsyrs
Information Technology Project Manager Estimator Project Manager Quality Control Manager
Production Control Manager
7 Yearsyrs
Senior Loan Processor Team Leader Warehouse Lead
Distribution Supervisor
6 Yearsyrs
Operation Supervisor Superintendent Plant Superintendent
Assistant Plant Manager
7 Yearsyrs
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Average Length of Employment
Cell Leader 4.2 years
Production Leader 4.0 years
Line Leader 3.0 years
Process Leader 3.0 years
Process Analyst 2.7 years
Leader 2.6 years
Process Consultant 2.2 years
Top Careers Before Process Leader
Cashier 6.4%
Supervisor 5.9%
Manager 5.7%
Consultant 5.4%
Processor 5.4%
Internship 4.0%
Top Careers After Process Leader
Manager 6.5%
Consultant 5.5%
Supervisor 5.1%
Processor 4.1%
Cashier 3.8%

Do you work as a Process Leader?

Average Yearly Salary
Show Salaries
Min 10%
Median 50%
Median 50%
Median 50%
Median 50%
Median 50%
Median 50%
Median 50%
Max 90%
Best Paying Company
Highest Paying City
San Francisco, CA
Highest Paying State
Avg Experience Level
3.2 years
How much does a Process Leader make at top companies?
The national average salary for a Process Leader in the United States is $92,729 per year or $45 per hour. Those in the bottom 10 percent make under $69,000 a year, and the top 10 percent make over $123,000.

The largest raises come from changing jobs.

See what's out there.

Real Process Leader Salaries

Job Title Company Location Start Date Salary
Business Process Design Lead Accenture LLP May 12, 2010 $181,500
Process Egnineer Lead (Lead Engineer 5) Ausenco Psi LLC Sep 02, 2014 $180,000 -
Global OTC Process Leader/Global Finance & Admin. Arvato Digital Services LLC Sep 03, 2015 $165,000
Global OTC Process Leader/Global Finance & Admin Arvato Digital Services LLC Sep 03, 2015 $165,000
Process and Solution Lead-TPM and Pricing CONA Services LLC Mar 28, 2016 $154,565 -
Process Lead Campbell Soup Company Jan 05, 2015 $140,000
Regional Business Process Controls Leader, Lacar Alcon Laboratories, Inc. Jul 17, 2015 $134,638 -
Business Process Outsourcing Sector Leader IBM Corporation Jul 16, 2010 $129,500 -
SAP Process Lead-Record To Report Johnson Controls, Inc. Jun 18, 2014 $113,152 -
Probes Advanced Process Leader GE Parallel Design Inc. Dec 08, 2016 $105,000 -
Global Logistics Process Improvement Leader Sealed Air Corporation (Us) Feb 01, 2015 $102,730
Smart Plant Services Process Leader General Electric Company-Consumer and Industrial Sep 30, 2010 $102,000
Smart Plant Services Process Leader General Electric Company-Infrastructure Sep 30, 2010 $102,000
Global Process Leader Freeport-McMoran Corporation Oct 01, 2011 $100,500
Probes Advanced Process Leader GE Parallel Design Inc. Aug 25, 2015 $100,000 -
Process Lead/Project Manager Iconsoft Inc. Oct 23, 2013 $100,000
Business Process Leader Standard & Poor's Financial Services LLC Mar 22, 2010 $100,000 -
Process Excellence Leader Smith & Nephew, Inc. Apr 06, 2015 $100,000
Senior Process Leader Supply Chain Freeport-McMoran Corporation Sep 01, 2013 $93,400
Shift Process Lead Micron Technology, Inc. Dec 15, 2012 $90,700
Supplier Quality Process Leader General Electric Company-Healthcare Aug 05, 2013 $85,000 -
Shift Process Lead Micron Technology, Inc. Dec 31, 2013 $83,310
Software Process Leader GE Medical Systems, LLC Aug 24, 2012 $83,000 -
Senior Process Leader Supply Chain Freeport McMoran Corporation Apr 30, 2010 $82,000
Senior Business Process Lead Cameron International Corporation Jul 21, 2010 $81,411 -
Global Process Leader-Supplier Management Crown Equipment Corporation Sep 25, 2015 $81,400 -
Senior Business Process Lead Cameron International Corporation Jul 21, 2011 $81,370 -
Supplier Quality Process Leader General Electric Company-Healthcare Aug 05, 2010 $80,000 -
Global Methods & Processes Leader General Electric Company-Infrastructure May 04, 2010 $80,000

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Top Skills for A Process Leader

  1. Business Requirements
  2. Customer Service
  3. Product Quality
You can check out examples of real life uses of top skills on resumes here:
  • Defined business requirements and completed competitive evaluation to select best in class platforms.
  • Full operational budgetary, production, quality, customer service, material management, purchasing, production control and engineering responsibility.
  • Support and participate in the identification and prioritization of product quality improvements throughout the manufacturing process.
  • Developed a web portal-based process support coordination facility between software process improvement, software testing, and software document control.
  • Communicated effectively orally/written with supervisors/branch chief on workloads, safety, personal procedures, and/or mission essential tasks.


Average Salary:

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Top 10 Best States for Process Leaders

  1. Michigan
  2. New Hampshire
  3. Minnesota
  4. Delaware
  5. Washington
  6. Kentucky
  7. West Virginia
  8. New Jersey
  9. Massachusetts
  10. Wisconsin
  • (400 jobs)
  • (78 jobs)
  • (336 jobs)
  • (58 jobs)
  • (267 jobs)
  • (131 jobs)
  • (34 jobs)
  • (463 jobs)
  • (474 jobs)
  • (271 jobs)

Process Leader Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,648 Process Leader resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Process Leader Resume

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Process Leader Education


Michigan State University


Pennsylvania State University


Purdue University


Ashford University


Arizona State University


Northeastern University


Wayne State University


George Washington University


Stevens Institute of Technology


University of Texas at Austin


Western Washington University


Remington College


Central Michigan University


Kaplan University


University of Tennessee - Knoxville


University of Nebraska - Lincoln


Xavier University


Colorado Technical University


Texas A&M University


Florida State University

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Health Care Administration


General Studies


Electrical Engineering


Computer Science


Medical Assisting Services


Chemical Engineering


Criminal Justice


Mechanical Engineering




Industrial Engineering


Project Management








Management Information Systems

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High School Diploma











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Updated May 18, 2020