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  • Quality Process Technician Lead

    Adecco 4.3company rating

    Process operator lead job in Charles Town, WV

    MARTINSBURG WV 1 st Shift $27/hr with Benefits - Medical, Dental, PTO, Holiday Position Overview: We are seeking a highly skilled and detail-oriented Quality Process Technician to join our plastics manufacturing plant team. As a Quality Process Technician, you will play a crucial role in ensuring the production of high-quality plastic products by monitoring and maintaining the integrity of manufacturing processes, conducting inspections, and implementing quality control procedures. Your expertise will contribute to our commitment to delivering top-notch products to our customers while upholding industry standards and regulatory requirements.Responsibilities: Serve as leader, trainer, mentor to shift Quality Process Technicians and new hire personnel. Back up Quality and EHS Manager. Back up ISO MR. Back up SQF Practitioner. Ensure coverage when a Quality Technician position is not filled (vacation, call-off, etc). Monitor and oversee the entire manufacturing process of plastic products, from raw material intake to final product packaging, to ensure quality standards are met. Perform routine checks on equipment and machinery to identify and address any potential issues that could affect product quality. Collaborate with production personnel to set up, adjust, and optimize manufacturing equipment to achieve desired product specifications. Conduct regular visual inspections of plastic products to identify defects, deviations, and inconsistencies, and take corrective actions as necessary. Operate various testing equipment and tools, such as calipers, micrometers, and hardness testers, to verify product dimensions and properties. Collect and analyze process and product data, identifying trends and areas for improvement. Make recommendations to enhance process efficiency and quality. Assist in the development and implementation of standard operating procedures (SOPs) and work instructions related to quality control processes. Collaborate with the quality control team to ensure compliance with industry standards and regulations, including ISO, SQF, and other relevant certifications. Participate in root cause analysis and corrective action initiatives when quality issues arise, working to prevent recurrence. Document inspection results, test data, and any deviations from established standards, maintaining accurate and organized records. Provide training to production personnel on quality control procedures, emphasizing best practices and quality awareness. Participate in cross-functional teams to address process improvements and new product development, contributing your quality expertise. Qualifications: High school diploma or equivalent; technical degree or certification in plastics technology, manufacturing, quality assurance, or related field preferred. Proven experience working in plastics manufacturing, with a strong understanding of injection molding, extrusion, or similar processes. Proficiency in using measurement and testing tools, such as calipers, micrometers, and other precision instruments. Familiarity with quality management systems, ISO standards, and regulatory requirements related to plastics manufacturing. Strong analytical skills with the ability to collect, interpret, and analyze data to drive continuous improvement. Detail-oriented and able to spot even minor defects in products. Excellent communication skills, both written and verbal, to effectively convey information to cross-functional teams. Problem-solving mindset with the ability to address issues in a timely and effective manner. Demonstrated ability to work independently and collaborate within a team environment. Flexibility to work in shifts, including evenings and weekends if necessary. Proficiency in using computer applications for data entry, documentation, and reporting. Physical Requirements: Ability to stand, walk, and move around the production floor for extended periods. Capable of lifting and carrying moderately heavy items (up to 50 lbs). Comfortable wearing appropriate personal protective equipment (PPE) as required by the manufacturing environment. If you meet the above qualifications and would like to apply for this position, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Christine Hannon at ...@adeccona.com Please include LEAD on the subject line of any e-mail correspondence. Questions regarding this position can be addressed by emailing. Thank you in advance for applying, however, only qualified candidates will be contacted. The Adecco Group is a Fortune Global 500 company and the global leader in Human Resource Solutions. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. For great opportunities near you, go to ***************** today! Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit . Pay Details: $27.00 per hour Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $27 hourly 7d ago
  • Process Operator/Juice Blender

    Kraft Heinz 4.3company rating

    Process operator lead job in Winchester, VA

    Kraft Heinz - Winchester Process Operator/Juice Blending Job Description Department: Process Hourly Hourly Wage: $27.38 Function: Operations The statements included in this Position Description reflect, in general, the duties and responsibilities of this position and are not to be interpreted as being all inclusive. The focus should be on the position and not the current incumbent. Responsibilities: Operate and monitor all equipment to ensure flawless production of high-quality juice products Start up, operate, and shut down processing equipment and systems. Follow strict manufacturing procedures and adhere to safety regulations to maintain a safe working environment Conduct quality checks and inspections to ensure all products meet the company's standards Collaborate with cross-functional teams to determine optimal juice blending processes and successfully implement improvements Maintain accurate production records and documentation Work with other operators in the area to ensure all ingredients are on the line as needed. Coordinate with team to cover crewing gaps, vacations, and call offs. Troubleshoot equipment issues and communicate with maintenance to have issues fixed. Continuously strive for excellence and contribute to a culture of continuous improvement Maintains good housekeeping Ensures compliance with company policies and producers Performs all other duties assigned This position also has accountability for QRMP standards as outlined in the Winchester Kraft Heinz QRMP accountability document. Proficencies/Abilities: These are key observable/measurable skills, knowledge and behaviors required that contribute to successful performance in the position. (e.g., commit to results, customer focus, etc.). Safety Awareness- Being aware of conditions that affect employee safety. Quality Orientation- Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Adaptability- Maintaining efficiency when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Teamwork/Collaboration- Working effectively with team/work group or those outside the formal line of authority (e.g., peers, senior managers) to accomplish organizational goals; taking actions that respect the needs and contributions of others; contributing to and accepting consensus; subordinating own objectives to the objectives of the organization or team. OTHER QUALIFICATIONS: In addition to the capabilities above a good candidate will possess strong organizational skills, ability to multitask, a basic understanding of mechanic parts and how they work. WORKING CONDITIONS: While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; extreme cold; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Personal Protective Equipment While performing the duties of this job, the employee is frequently required to wear appropriate company-issued safety and GMP equipment, including steel toe shoes that are also slip resistant, hearing protection, bump cap, and other personal protective equipment. Requirements: Proven experience in a manufacturing environment, preferably in the food or beverage industry Proficient in operating and maintaining machinery, showcasing a demonstrated ability in mechanical work. Excellent attention to detail and ability to follow strict procedures Strong team collaboration skills and effective communication across different departments High school diploma or equivalent experience At Kraft Heinz Foods Company, we are committed to creating an inclusive and diverse workplace. We believe that diversity drives innovation and fosters a collaborative environment where employees can thrive. As an equal opportunity employer, we welcome applicants from all backgrounds and experiences. We also provide reasonable accommodations/adjustments to enable individuals with disabilities to participate in the application and interview process. If you are an ambitious individual looking for a challenging and rewarding manufacturing role, this opportunity at Kraft Heinz Foods Company is for you. Join our team and be part of a company that is dedicated to producing world-class products and continuously pushing the boundaries of excellence. Physical Considerations: · Requires frequent walking and extended periods of standing · Ability to lift up to 65 lbs. · Ability to climb · Personal Protective Equipment (PPE) required (steel-toed shoes, hair and beard nets, bump caps, gloves, eye protection, aprons etc.) · Good Manufacturing Practices (GMP) environment Environmental Considerations: · Non-temperature-controlled environment Work-Life Balance Considerations: · May be requested work occasional overtime (including weekends) · Schedules are subject to change based on business needs Other Considerations: · Must be comfortable working on a tablet/computer · Good communication skills (verbal and written) · Must be able to work as both an individual contributor as well as work well as a team member · Must be able to adapt to a changing environment/schedule Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial - 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Winchester Plant Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact ***********************.
    $27.4 hourly Auto-Apply 60d+ ago
  • Revenue Operations & Strategy Lead

    Parafin

    Remote process operator lead job

    About Us: At Parafin, we're on a mission to grow small businesses. Small businesses are the backbone of our economy, but traditional banks often don't have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on. We partner with companies like DoorDash, Amazon, Worldpay, and Mindbody to offer fast and flexible funding, spend management, and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets, underwriting, servicing, compliance, and customer service for our partners. We're a tight-knit team of innovators hailing from Stripe, Square, Plaid, Coinbase, Robinhood, CERN, and more - all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. Parafin is a Series C company, and we have raised more than $194M in equity and $340M in debt facilities. Join us in creating a future where every small business has the financial tools they need. We are looking for a Revenue Operations Lead to drive the next phase of Parafin's growth. This role reports into the CRO and sits at the intersection of strategy, operations, and technology, partnering closely with our go-to-market, operations, product, and finance teams. You will design and execute the systems, processes, and insights that enable us to scale efficiently and hit ambitious revenue targets. As the first dedicated RevOps hire, you will set the foundation for how we measure performance, operationalize revenue goals, and optimize the GTM engine. From building financial models and forecasts to standing up dashboards and refining our Salesforce environment, you'll own critical levers that directly impact growth. The ideal candidate brings a mix of strategic thinking, analytical rigor, and hands-on execution. You thrive in ambiguity, enjoy rolling up your sleeves to solve complex problems, and have experience working across sales, marketing, product, and finance. This is a high-impact role with visibility across the organization and the opportunity to shape how Parafin scales its revenue operations. What You'll Be Doing: Revenue Strategy & Planning Partner with GTM teams to develop and operationalize quarterly and annual top-line goals, including building top-line financial models and forecasts Define ICP and lead territory planning exercises. Drive capacity planning, incentives, and development of revenue-specific KPIs Lead cross-functional strategic initiatives to accelerate growth and improve go-to-market efficiency, such as conducting market, customer, and product segmentation and developing scalable playbooks Help create quotas and revenue targets. Reporting & Insights Build and maintain dashboards to track KPIs across the funnel (e.g., MQLs, SQLs, pipeline velocity, win rates, churn, activation) Provide actionable insights on revenue performance, forecasting accuracy, and pipeline health Systems & Process Optimization Own, configure, and optimize the GTM tech stack, including Salesforce (flows, validation rules, reporting), automation tools, sales engagement platforms, and data enrichment solutions Design and automate GTM processes end-to-end, including lead routing, pipeline hygiene, deal desk operations, and handoff between sales and account management Collaborate with technical teams and vendors to improve system scalability and data accuracy Pricing and Contracting Standardize and systematize pricing guidelines, commercial templates, and deal financial models Act as a bridge between Product, GTM, and Legal to support scalable, efficient deal execution Enablement Lay the foundation for sales enablement to help our growing team scale and sell effectively. What We're Searching For: 5-8 years of experience in RevOps, GTM Strategy, Business Operations, Consulting, or Strategic Finance; experience in B2B2B usage based models preferred Strong analytical skills and proficiency in tools such as Excel, SQL, Salesforce, Looker, Unify, Gong We Prefer If You Have: Experience standing up RevOps function from scratch in a startup environment Familiarity with building data pipelines What We Offer Salary Range: $170k to $240k Equity grant Medical, dental & vision insurance Work from home flexibility Unlimited PTO Commuter benefits Free lunches Paid parental leave 401(k) Employee assistance program If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.
    $170k-240k yearly Auto-Apply 52d ago
  • Operations Lead

    Fleek

    Remote process operator lead job

    Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator. Role specific details Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate. You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives. Preferred Skills At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation Experience working cross-functionally across operations, finance, and product teams Experienced in setting up customer service tools and processes Experience in marketplaces, early stage startups is a plus Ability to wear-multiple hats Benefits We at Fleek believe in happy employees :-) Comprehensive healthcare coverage Exclusive employee clothing drops courtesy Fleek Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe. Shared ownership: Being On Fleek means you'll own a part of it
    $93k-163k yearly est. 60d+ ago
  • Pigment Operations Variable Cost Transformation Leader

    0003-The Chemours India

    Remote process operator lead job

    As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. HELP SHAPE THE FUTURE OF CHEMISTRY AND THE WORLD From the frontline to the back office, every Chemours employee is part of something bigger than themselves as together we work to create a better world through the power of our chemistry. Chemours is a $6.3 billion company with a portfolio of products and processes that enable technologies and products that people use every day in their lives. From cellular phones to lower emission vehicles, to 5G communications and clean energy from hydrogen, we're collaborating with customers to make these innovations more capable. Simply said, we use our chemistry to change lives, shape markets, and redefine industries-one improvement at a time. Chemours is seeking a Pigment Operations Variable Cost Transformation Leader to join our growing Titanium Technologies Transformation team. We are seeking proactive and results-driven Transformation Leads to join our Transformation Office. The Pigment Operations Variable Cost Transformation Lead will be at the forefront of shaping, planning and helping execute our highest-priority fixed cost initiatives, redesigning core businesses processes, and helping TT manage significant change across our Pigment Manufacturing Sites. You will collaborate with passionate initiative owners to define charters and business cases, set roadmaps, and establish KPIs, while ensuring seamless project oversight and providing a challenger perspective to ensure success. Your analytical prowess will be put to the test as you track and monitor progress, enforce data and reporting standards, and foster transparency and accountability. You will have significant exposure to business leadership and the opportunity to collaborate with cross-functional experts. This role will be a full-time role. It will report directly to the Pigment Operations Senior Director and collaborate with the TT Transformation Leader. The responsibilities of the position include, but are not limited to, the following: Develop the variable cost improvement strategy (3-5 year) for Pigment Operations including, but not limited to Energy, Alarm & Process Control, Digital/Data/Automation and yield Collaborate closely with Digital and Data Analytics function to unlock additional value Drive the execution of the improvement strategy, including ownership for the reporting of progress versus key milestones Lead key initiatives in support of the strategy Shape the business case for new initiatives and overall development of transformation portfolio within Pigment Operations Variable Cost workstream Work closely with Operations, Digital and Technology teams amongst others to identify cost reduction initiatives across all opportunity areas. Focus areas would include reductions in overtime and contractor spend, leveraging automation and digital tools for process controls, improving Yields, etc Facilitate ideation sessions for new initiatives Define charters, roadmaps and KPIs for new initiatives Partner with initiative owners to develop rigorous and well-defined project milestones and timelines Provide coaching to project teams Provide a “challenger” perspective - surfacing risks and issues that may compromise initiative success Ensure projects adhere to data and tracking standards set forth by Transformation Management Office; Support tracking of initiative portfolio within own area Support roll-up of transformation-wide reporting ; Report out to senior leaders as needed. Share feedback and best practices from own area with Transformation Management Office and vice versa The following is required for this role: Bachelor's Degree Adequate experience to demonstrate credibility and build deep relationships with business leads and initiative owners Demonstrated experience successfully leading significant change Previous direct people management experience Understanding of how to use data / KPIs to track value, and manage value delivery risks Strong written and verbal communication and influencing skills, including with executives and senior leaders Ability to travel up to 25% The following is preferred for this role: Bachelor's degree in Engineering or Technical Discipline Meaningful past work experience in Pigment Operations Prior experience in Manufacturing or Technology Experience working in a matrix organization, requiring you to influence stakeholder without formal authority Benefits: Competitive Compensation Comprehensive Benefits Packages 401(k) Match Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Days We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. And we're proud to be Certified™ by Great Place to Work . Learn more about Chemours and our culture by visiting Chemours.com/careers. Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we're operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do. Pay Range (in local currency): $93,184.00 - $145,600.00 Chemours Level: 25 Annual Bonus Target: 8% The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans. At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."
    $93.2k-145.6k yearly Auto-Apply 60d+ ago
  • Lead Analyst, NA Marketing Operations

    Viatris

    Remote process operator lead job

    Oyster Point Pharma, Inc (Delaware corp) At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of geography or circumstance; Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and Partnership - Leveraging our collective expertise to connect people to products and services. Every day, we rise to the challenge to make a difference and here's how the role will make an impact: Key responsibilities for this role include: Drives the NA PRC approval process as outlined in the NA VMAP SOP for assigned therapeutic areas. This includes applying a strong knowledge and understanding of the FDA regulations and Viatris policies governing the promotional material review process. Liaise with and guide marketing agencies and document owners on VMAP submission standards & process. Lead and manage cross-functional promotional review (PRC) meetings: build and manage meeting agendas, facilitate meetings while managing MLR Reviewer comments and requirements, manage productive meeting discussions and all meeting logistics. Manages communications between the PRC stakeholders on marketing operations and cross functional initiatives. Manages the contractor team that provides PRC support for VMAP Operations. Participate in marketing planning and status meetings to understand and plan for pipeline of materials anticipated to go through MLR. Manage PRC prioritization meetings. Seek opportunities and develops work groups for continuous improvement and process enhancement in support of Marketing Operations activities including but not limited to the VMAP process, Lifecycle Management and Demand Generation of Marketing Assets and product marketing programs. Partners with marketing, advertising agencies and external partners to ensure development of promotional materials are complete for regulatory submissions. Ensures the execution of operational support and guidance to multiple internal departments to facilitate the submission, review, approval, activation, deployment, utilization, and expiration/destruction of educational and commercial assets provided to external and internal stakeholders. Author and execute on initiatives that are identified to enhance and optimize process, structure and reporting related to activities driven by the Marketing Operations department. Builds, provides, and captures monthly metrics and KPI reporting for Marketing Operations. Manages the department training schedule, content, and assists in the delivery for new and current users of the Veeva Vault system and those participating in the VMAP review process. Serve as a subject matter expert for the VMAP process and Veeva system. Provides mentoring, guidance, and direction to junior and mid-level staff within the department. Perform other related duties as assigned. The minimum qualifications for this role are: Minimum of a bachelor's degree (or equivalent) and minimum of 8-10 years of experience. However, a combination of experience and/or education will be taken into consideration. One to three years of pharmaceutical experience and/or project management (including meeting facilitation skills) strongly preferred. People management experience preferred. Must possess a working knowledge of the Microsoft Office Suite. Must be proactive, meet all deadlines and be able to multi-task. Must be willing and capable of adapting to change, operating in a complex, fast-paced environment and handling additional projects/responsibilities as needed to meet business objectives. Strong hands-on experience with Veeva PromoMats, including experience with reporting. Strategic planning and collaboration are critical to success in this role. Ability to read and interpret promotional materials and understand the technical aspects of print production and digital media. Ability to write comprehensive reports and detailed business correspondence. Ability to train large groups on the process if required. Basic Math skills and an ability to understand spec sheets. Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. Periodic travel is required. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. - Remote/Flex office situation. Exact compensation may vary based on skills, experience, and location. The salary range for this position is $66,000 - $127,000.00 USD. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #LI-Remote
    $66k-127k yearly Auto-Apply 60d+ ago
  • Permit Operations Lead (Fully Remote)

    Permitflow

    Remote process operator lead job

    PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction - accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we've powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence. We're entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We've raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates. ✋ Who you are? Construction Permitting Expert: You have extensive hands-on experience in construction permitting, with a thorough understanding of regulations, compliance, and the entire permit lifecycle. To be successful at this role will require excitement about this space and the construction industry at large. Customer-Centric: You excel at building and maintaining strong customer relationships, understanding your customers' unique needs, and identifying how PermitFlow can support their success and growth. Team Player: You're a crucial contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment. Analytical Thinker: Data-driven decision-making is your specialty. You are skilled at gathering, interpreting, and leveraging data to enhance customer conversations and improve processes. ✅ What You'll Do: Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities. Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities. Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible. Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements. Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders. Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency. 🙌 Qualifications & Fit: 5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment. Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions. Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred. Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail. Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs. Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development. Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver top-notch service and support throughout the entire project lifecycle. Critical thinker and problem-solver: Ability to remain calm under pressure, quickly assess challenges, and find effective solutions. 💙 Benefits: 📈 Equity packages 💰 Competitive Salary ($USD) 🩺 100% Paid health, dental & vision coverage 💻 Company issued laptop 🎧 Home office & equipment stipend 🎤 Team building events 🌴 Unlimited PTO 📋 Interview Process: Initial assessment, 30 minutes Recruiter interview, 20 minutes Permitting take-home challenge, 1-3 hours, 3 day time limit Hiring Manager interview, 30 minutes Second Hiring Manager interview, 30 minutes Offer!
    $74k-126k yearly est. Auto-Apply 39d ago
  • Revenue Operations Lead, Sales & Growth

    Pushpress

    Remote process operator lead job

    PushPress is building the Intelligent Industry Ledger for boutique fitness. We're transforming how boutique gyms operate - and how the entire $100B fitness industry connects, transacts, and grows. Trusted by 5,000+ gyms and 500,000+ members, PushPress processes over $500M annually and is backed by Altos Ventures and Mucker Capital. We're evolving from a traditional business system of record into an AI-powered Industry Ledger - an intelligent infrastructure layer that brings order to a highly fragmented boutique fitness industry. By unifying disconnected operators, workflows, and data into a single platform, we're enabling faster decisions, new business models, cross-gym collaboration, and network effects that increase the value of every studio in our client base. We're a global team of builders, operators, and fitness fanatics on a mission to level the playing field for fitness entrepreneurs. If you're ready to help reshape an industry - let's talk. The Role As our Revenue Operations Lead - Sales & Growth, you will build, maintain, and optimize the systems, data, and processes that power PushPress's go-to-market engine. You will be responsible for maintaining the accuracy, automation, and visibility of our GTM operations primarily focused on the data and workflows that interact with our CRM and other Sales and Growth tooling. This is a highly cross-functional role that supports leadership decision-making through data integrity, process excellence, and automation efficiency. You'll thrive here if you are detail-oriented, operationally minded, and excited to build scalable foundations for growth in a fast-moving SaaS business.What You'll Do Maintain operational infrastructure for the Sales org, including territory management, and quota and attainment tracking. Partner with GTM leadership to build forecasting rhythms, quota tracking, and attainment reporting that create consistent, predictable revenue visibility. Build and iterate on revenue dashboards and pipeline reports that provide clear visibility into top-of-funnel conversion, stage velocity, and forecast accuracy. Analyze and assess the end-to-end sales process to identify bottlenecks, inefficiencies, and optimize areas identified for improvement Identify and implement systems for sales enablement, marketing automation, and productivity to improve conversion, attribution, and reporting Partner closely with cross-functional partners on priority GTM initiatives Own and maintain our targeting and audience database, ensuring data integrity, enrichment, segmentation, and governance to support efficient outreach and targeting. Identify and implement automation and system improvements that increase lead conversion, strengthen campaign attribution, and improve reporting accuracy across the GTM funnel. Own and maintain all GTM ETL/reverse ETL connections and data flows across scheduling, routing, organic social, native ad platforms, and data enrichment tools. What You'll Bring 6+ years of professional work experience in Rev Operations, Growth Ops, and Growth Strategy within a SaaS or technology-driven organization In-depth knowledge of sales and marketing processes, including lead generation, pipeline management, and revenue forecasting Fluency in using CRM systems (Hubspot/Salesforce), marketing automation platforms, and data analytics tools Exposure to AI-driven enrichment and automation workflows (Clay, n8n, or similar) Experience in driving process improvement initiatives and implementing sales enablement tools Strong analytical, modeling, and conceptual problem-solving skills, including familiarity with BI Tools such as Metabase, Looker, Tableau, or similar Proficiency with SQL/R/python Able to work with a high degree of autonomy in a fast-moving startup or a hyper-growth environment Exceptional communication and interpersonal skills, with experience collaborating across cross-functional teams and presenting insights and recommendations to senior leadership Preferred Skills and Experience CRMs & campaign tools (HubSpot, Salesforce, Intercom) Product analytics (Heap, Segment, Amplitude, Pendo, GA4 or equivalent) Collaboration tools (Slack, Notion, Google Workspace) Enablement/content tools (presentation decks, sales enablement platforms, content management) Background in fitness / SMB SaaS (you'll hit the ground faster) Familiarity with product analytics & AI tools Benefits Equity Incentive Plan Flexible Paid Time Off (and Public Holidays) Health Care Plan (Medical, Dental & Vision) Retirement Plan (Company Sponsored 401k with Match) Life Insurance Family Leave (Maternity, Paternity) Work From Home Stipend Wellness Stipend PushPress is dedicated to fostering an inclusive and dynamic workplace. We're all about leveling up, and that means we don't tolerate any form of discrimination or harassment. We're committed to provide equal opportunities, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic info, veteran status, or any other legally protected characteristic. At PushPress, we're dedicated to helping both our technology and our team reach peak performance. Whether it's with your proactive approach, eye for detail, or drive to make a meaningful impact, we'd love to hear from you. At PushPress, we're all about pushing boundaries and achieving new personal bests-come join us and be part of our fitness-tech journey!
    $68k-113k yearly est. Auto-Apply 34d ago
  • Remote Growth & Revenue Operations Lead

    Smythos

    Remote process operator lead job

    Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities
    $68k-113k yearly est. 60d+ ago
  • Revenue Operations Lead (US/Can - East Coast)

    Authzed

    Remote process operator lead job

    We're pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing SpiceDB-the most mature open-source permissions database inspired by Google's Zanzibar system-and building managed services that enable planet-scale production authorization services. Our strategic approach to capital-raising has empowered us to efficiently utilize our $3.9M seed fund. We've developed SpiceDB, now the open source standard in authorization database technology, fortified our reputation as authorization experts, accelerated our open-source community growth, and are scaling revenue with robust enterprise products. AuthZed is a fully remote company with employees across the US and Europe. We're a hardworking group with a software-driven culture; even our sales team understands and loves our technology! We bring integrity to all our interactions, fostering confidence in decision making - trusting and respecting each voice on our team, every day. What You'll Own: Platform & Technology Management Manage and own the complete GTM operational stack and workflows as a product owner for internal stakeholders across sales, marketing, and customer success. Ensure cross-functional GTM team alignment, revenue growth, and efficiency Build out, maintain, and streamline platforms and tools as needed to reach GTM goals Own and optimize HubSpot CRM platform, ensuring stakeholders practice proper hygiene across all touchpoints in the customer lifecycle Lead Management & Data Operations Build and maintain flows related to lead scoring and routing, lifecycle stages, and sequences spanning inbound, outbound, and product-led motions Unify Ideal Customer Profile (ICP) and target account definitions and reflect/maintain in the sales and marketing systems of record in partnership with sales and marketing, supporting marketing with attribution across various marketing channels Ensure integrity and synchronization of all GTM data Sales Operations & Pipeline Management Support sales with pipeline reporting and associated metrics to support operational cadence such as pipeline calls, deal reviews, and the like Enforce seller discipline and track/improve pipeline accuracy and deal rigor to continuously improve forecast accuracy Assist leadership in driving quarterly business reviews, forecasts, annual budgeting, and planning Customer Success Operations Support CS with automated alerts concerning account usage and expansion signals and renewal/expansion forecasting Performance Analytics & Strategic Insights Own end-to-end GTM metrics and observability to track and assess performance of all revenue-generating functions, drive improvements to KPIs, and inform GTM strategy decisions for audiences spanning leadership, board, and investors Measure effectiveness of collaboration between key GTM functions - sales, marketing, and CS Process Management & Continuous Improvement Develop, document, maintain, and implement a comprehensive GTM operations strategy Document and maintain GTM wiki detailing your work and processes Triage and proactively gather feedback from GTM and finance teams to assess efficiency and gaps in our GTM operations Team Experience Administer GTM team compensation plans Attend twice yearly full team off-sites (typically U.S.-based) What You Bring: The Essentials: Experience: 3 to 5+ years in revenue operations within the B2B software space Experience with Technical integrations and Data Analysis: Able to build BI applications, analyze and query data with SQL (as needed), and integrate APIs across platforms and databases Sales Experience: 1-2 years experience working in a customer-facing role either as a seller or in a sales support role and have first-hand experience of the operational requirements Expert-level Knowledge of GTM Tooling: You are deeply skilled with the key CRM products and related tools required in an effective B2B software GTM stack and how to integrate, maintain and automate them Sales and Marketing Methodologies: Deep understanding of B2B SaaS sales and marketing concepts, e.g. SLG, PLG, Pipeline, etc Hands on Experience: You have built and maintained a GTM stack from the ground up as the first revenue operations hire Flexibility and Adaptability: Comfortable with ambiguous and changing requirements, with a rapid ability to learn new technical concepts Communication: Excellent communication, presentation, and collaboration skills, with a keen eye for using data to back your proposals and ideas for GTM leadership team's consideration Extra Shine: Sales Team Design: Experience planning and building sales territories and incentive plans. Open source + commercial GTM model experience a strong plus PLG SaaS experience Benefits: Opportunities to work with cutting-edge technology in a growing sector A supportive environment where your ideas lead to real impacts Competitive salary based on experience Stock options at an early-stage startup Comprehensive benefits including healthcare (in the US) and other insurance 401(k) + 401(k) company contribution (3% of your annual salary) This role is fully remote, with flexible working hours to accommodate different time zones You'll also get to enjoy periodic travel for bi-yearly team on-sites, where we focus on team bonding, collaboration, and having fun together! Join a supportive and innovative team with a remote-first culture, where your contributions directly impact our growth and success.
    $68k-113k yearly est. Auto-Apply 60d+ ago
  • Strategy and Operations Lead

    Webflow

    Remote process operator lead job

    At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we're redefining how teams Build, Manage, and Optimize for the web - combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality - and to power what's possible on the web. We're looking for a Strategy and Operations Lead to drive the success, growth, and evolution of the Webflow Marketplace - a critical ecosystem that empowers our community of creators, partners, and developers. In this role, you'll shape how creators earn, how customers discover value, and how Webflow expands its creative economy. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate's geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Zone A: $175,800 - $247,700 Zone B: $164,500 - $232,200 Zone C: $154,200 - $217,600 Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada 199,300 - 281,100 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Reporting to the Senior Group Product Manager As a Strategy and Operations Lead, you'll... Own Marketplace strategy across pricing, payouts, supply, and expansion into new asset types (templates, libraries, and beyond) Use data driven frameworks and analytical thinking to approach opportunities and share insights with the broader leadership team Conduct experiments to identify optimizations and future roadmap initiatives Partner with Product and Engineering teams to design improvements to the Marketplace user and creator experiences Guide and align asset review teams, ensuring high standards of quality and consistency Champion the creator community, gathering insights and translating feedback into actionable strategy In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. About you: Requirements: BA/BS degree or equivalent experience You're an operational leader with a builder's mindset - comfortable navigating ambiguity, scaling new systems, and balancing the needs of creators, customers, and business goals. You'll thrive as a Strategy and Operations Lead if you: Have 7+ years of experience in an operations, product, strategy, or similar role You have a proven track record of driving strategy from ideation through execution You are data driven and are proficient in SQL You are comfortable building solutions with low code/no code software You are process-oriented and have an eye for simple solutions Stay curious and open to growth - actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact. Our Core Behaviors: Build lasting customer trust. We build trust by taking action that puts customer trust first. Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. Reinvent ourselves. We don't just improve what exists, we imagine what's possible. Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement Flexible PTO for all locations and sabbatical program Access to mental wellness and professional coaching, therapy, and Employee Assistance Program Monthly stipends to support work and wellness 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. Remote, together At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. Stay connected Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. Please note: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review Webflow's Applicant Privacy Notice .
    $68k-113k yearly est. Auto-Apply 7d ago
  • Marketplace Operations Lead

    Mento

    Remote process operator lead job

    Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact. We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises. About The Role As Mento's Marketplace Operations Lead, you'll transform our member-coach matching experience from a high-touch, manual process into a scalable, AI-powered system. This is a 0-1 role where you'll systematically productize an operation that currently delivers exceptional outcomes (>4.9/5 satisfaction) without sacrificing quality. You'll combine talent marketplace expertise with operational rigor to design the systems, experiments, and cross-functional partnerships that enable Mento to scale 2-5x while maintaining our reputation for perfect-fit matching. Starting with hands-on execution, you'll evolve the role toward continuous improvement through data analysis, systems design, and process optimization. Key Responsibilities: Develop and execute the strategic vision for Mento's member-coach matching process, building the bridge from current human-powered to future AI-augmented matching within four to six months Own and optimize the full member journey - managing a hands-on member experience (sign-up, matching, rotations, and transitions) while building scalable, automated processes to reduce manual work Own marketplace KPIs and use data to drive continuous improvement: match quality, time-to-match, coach utilization, member satisfaction, coach satisfaction, matching efficiency and cost Establish metrics and reporting frameworks to measure marketplace health, identify patterns and bottlenecks, and surface opportunities Lead with an AI experimentation mindset - constantly piloting tools, testing solutions, and running operational experiments that increase efficiency and improve outcomes without sacrificing personalization Develop forecasting models to predict demand fluctuations and balance supply-demand dynamics across coaching specialties Maintain deep knowledge of member personas and coach roster (specializations, styles, capacity) to inform manual and algorithmic matching decisions Partner cross-functionally to proactively identify dependencies, gaps, and process improvements that increase efficiency for all stakeholders You're Excited About This Opportunity Because You… Are energized by 0-1 challenges where you build the plane while flying it Thrive in ambiguity and can create clarity and focus in complex problem spaces Are deeply analytical and experienced with data tools (SQL, Excel, or similar) to manipulate data, draw insights, and drive decisions Have exceptional interpersonal skills and can build trust with executives, high-performers, and cross-functional teams Enjoy connecting on calls and excel at creating space for people to open up - you listen deeply and uncover what's really happening Move quickly with a bias to action - no task is beneath you, and you lead from the front Are highly organized and able to prioritize and juggle multiple tasks Preferred Qualifications Have 3+ years in talent acquisition, recruiting operations, or marketplace/platform operations (preferably tech or consulting) Proven track record optimizing matching, pairing, or recommendation systems in two-sided marketplaces (coaching, recruiting, talent platforms) Project management and process improvement experience with measurable results Comfort/fluency with AI tools, CRM systems (Hubspot), workflow automation platforms (Zapier), and scheduling tools. Why Work with Us? We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento. You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together. We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We are a highly collaborative work environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. We operate in a fast-paced environment where ideas, experimentation, and execution matter equally. This is a unique opportunity to join an early-stage, mission-driven team. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you. Other benefits and perks include: 🏢 San Francisco Bay Area and LA Offices: we offer a hybrid work model in a collaborative office environment for SF Bay Area or LA based employees 💰 Competitive salary and equity 🏥 Medical, dental, vision, and a 401k plan 🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh) 👥 Access to your own Mento Coach 🚊 Commuter benefits for Bay Area transportation
    $68k-113k yearly est. Auto-Apply 21d ago
  • Operations & Strategy Lead, Life Sciences

    Datavant

    Remote process operator lead job

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are establishing an Operations team in Datavant's fastest-growing and most profitable vertical, Life Sciences, to drive executional excellence and scalable growth. As a new function and role in a rapidly expanding organization, this is an opportunity to lead at the intersection of strategy, operations, and execution - driving organizational effectiveness and enabling our teams to move faster with clarity and accountability. As Operations Lead reporting to the Life Sciences COO, you will play a critical role in scaling Datavant's Life Sciences business through strategic rigor, cross-functional alignment, and hands-on execution. You will help connect and integrate teams and products that have come together through Datavant's growth by acquisition, shaping how we operate as a unified, global business. You're able to operate as both architect and implementer, with a track record of transforming delivery organizations, strong cross-functional collaboration, and the ability to bring structure to ambiguity in a fast-paced environment. You Will: Partner with business leaders (e.g., Delivery, Aetion Science, Privacy, and Customer Success) to design and execute operational initiatives that drive integration, efficiency, and growth across teams and product lines. Translate strategic objectives into clear plans, metrics, and processes that enable accountability, resourcing, and performance management across geographies. Design and implement foundational operating models, ensuring consistent delivery workflows, review cadences, and documentation standards. Build scalable systems and tools that provide visibility into utilization, capacity, and performance, enabling data-driven decision-making and forward resource planning. Partner with Finance, People, and Product Operations to connect operational planning with hiring, resourcing, and growth needs across teams and geographies. Lead cross-functional planning with Product and Commercial teams to inform what we sell and enable productization of services. Identify and resolve bottlenecks across teams - proactively improving communication and collaboration between functions and regions. Deliver executive- and Board-level materials that communicate operational performance, resource allocation, and strategic priorities. What You Bring to the Table: 8+ years of experience in management consulting, strategy and operations, or corporate transformation, ideally with experience in high-growth or technology organizations. Proven ability to translate strategy into actionable plans and deliver measurable results. Exceptional analytical and problem-solving skills, with comfort operating in complex, cross-functional environments. Outstanding communication and presentation skills - capable of influencing senior executives and aligning teams around shared goals. Passion for building scalable systems, empowering teams, and stepping in where needed to drive outcomes. High attention to detail and a commitment to operational excellence. Strong bias toward action and ability to thrive in a fast-paced, evolving environment. #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$187,000-$233,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $68k-113k yearly est. Auto-Apply 5d ago
  • Payments Operations & Incident Lead

    Highlightta

    Remote process operator lead job

    About Neon One At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day. Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you're passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you. Payments Operations & Incident Lead The Payments Operations & Incident Lead is a central role responsible for the operational health, stability, and performance of all payment processing within Neon One. This individual will act as the primary point of coordination for payment incidents, system reliability, and operational risk mitigation across our payment ecosystem. You'll collaborate cross-functionally with Engineering, Risk, and Support to ensure every transaction flows seamlessly - identifying and resolving issues before they impact customers, and driving continuous improvement in how Neon One manages payments operations. Key Responsibilities Payment Incident Management (Tier 3 Support Lead) Act as the primary Incident Lead for all payment-related issues, including outages, processor errors, fraud spikes, and other critical payment events. Serve as the Tier 3 escalation point for complex payment support issues beyond standard support teams. Coordinate cross-functional responses to minimize customer impact and restore service quickly. Conduct post-mortem analyses for major incidents, identifying root causes and implementing preventative measures. Operational Health Monitoring & Analysis Proactively monitor real-time payment volumes, authorization rates, and success/failure trends across processors. Detects and escalates anomalies or performance degradation, ensuring rapid investigation and resolution. Deliver daily and weekly payment health reports to key stakeholders, highlighting risks and opportunities for improvement. Payment System & Risk Management Manage the operational configuration of payment gateways, processors, and internal systems. Partner with the Risk team to investigate and mitigate issues related to fraud, carding, chargebacks, and compliance. Collaborate with Engineering to test and roll out new payment features and system upgrades, ensuring operational readiness and stability. What You Bring Deep understanding of the payments ecosystem (gateways, acquirers, issuing banks, interchange, and card networks). Proven experience in Incident Management and leading responses to technical payment system issues. Strong data analysis skills and proficiency with SQL, Excel, or BI platforms for interpreting transaction data. Familiarity with payment-related risks including fraud, chargebacks, and compliance. Excellent communication and coordination skills under pressure, with strong attention to detail. Exposure to fraud monitoring systems or operational automation tools. Understanding of PCI compliance and payment system security standards. Why Join Neon One? At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other. How We Hire We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One's growth. Connect with us and learn more: Neon One on LinkedIn HighlightTA on LinkedIn
    $68k-113k yearly est. Auto-Apply 27d ago
  • Clinical Operations Development Lead

    Argenx

    Remote process operator lead job

    Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP). As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table. A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication. To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas. During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP. The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement. Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action. The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA). The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective. As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines. The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs). Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM) The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs). ROLES AND RESPONSIBILITIES Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs). Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget. Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL). With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place. Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation. In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up. Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s). Drives the timely production of a qualitative Clinical Trial Concept Sheet. Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools). Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection. Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant. Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s). Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed. Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents. Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected. Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status. Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections. Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations. As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars. If applicable, acts as line manager of CTMs and/or CTAs: Interviewing candidates On-boarding of new direct reports Ensuring that assigned staff are trained Goal setting and review Mentoring and enabling the growth and development of assigned staff • Supports ClinOps and Global Company initiatives as applicable. SKILLS AND COMPETENCIES The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values. Global Strategic Drug Development experience and understanding. Strong interpersonal and stakeholder management Skills. Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry. Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts. Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed. Strong people management skills, leadership skills and team player. Line management experience is a plus. Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team. Strong verbal and written English communication skills (primary fluency or full professional proficiency). Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines. EDUCATION, EXPERIENCE and QUALIFICATIONS Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus. Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management). Experience in working in an outsourced model, including overseeing CROs and vendors. Rare disease and/or auto-immune clinical trial background is a plus. For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $318,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks. This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines. At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer. Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com . If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at **************** . Only inquiries related to an accommodation request will receive a response.
    $68k-113k yearly est. Auto-Apply 20d ago
  • Data Operations Lead

    Atlan

    Remote process operator lead job

    Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we're changing that. As the world's first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers - we empower ambitious teams across industries to unlock the full potential of their data. Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes. The Opportunity We're hiring an AI‑native Data Operations Lead to own how Atlan runs its business through data. This is a hands-on role that sits at the intersection of analytics, strategy, and AI - building the data backbone that powers our operating rhythm including weekly insights, monthly business reviews, and quarterly Board reporting. You'll bridge the gap between GTM strategy and execution - connecting the dots across Sales, Marketing, and Customer Success to tell the story of how the business is performing and where we can go faster. What You'll Do * Build and own the data pipeline behind Atlan's weekly → monthly → quarterly insight cadence, culminating in company-wide and Board reporting. * Translate strategic priorities (Big Rocks) into measurable outcomes and clear operational metrics. * Partner cross‑functionally (Sales, Marketing, CS, Growth) to unify metrics, definitions, and insights. * Design and maintain dashboards and data workflows across pipeline and productivity. * Leverage AI and unstructured data (e.g., call intelligence, notes) to surface faster, deeper insights. * Drive cross‑functional alignment through data storytelling and executive‑ready communication. What Great Looks Like * The company runs on your insights to make faster, better decisions. * Data‑driven rhythm established: weekly ops reviews, monthly business reviews, quarterly company-wide reporting. * AI‑powered analysis embedded into the GTM engine (e.g., win/loss, pipeline health, forecast accuracy). * Consistent, trusted metrics across functions; no surprises at the Board table. What We're Looking For * 7+ years of experience in data analytics, strategy, and/or business operations. * Track record of building executive‑level dashboards and reporting in a sales‑led SaaS environment. * Strategic thinker who can map qualitative strategy → quantitative insight → business action. * Strong communicator - concise, structured, and confident with executive audiences. * AI‑native mindset: comfort combining structured (e.g., Salesforce, HubSpot) and unstructured data; bonus for having built or demoed an AI agent or an autonomous workflow. * Hands-on expertise in SQL, Snowflake, and modern BI (Sigma or similar). * Experience collaborating with cross‑functional leads (GTM, Ops, Finance, CS). (Bonus Points!) * Experience in SaaS, AI, or IoT at Series C+ stage companies. * Exposure to AI‑based goal tracking or agent‑driven analysis platforms. Why Atlan for You? At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic-our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress. Joining Atlan means: * Ownership from Day One: Whether you're an intern or a full-time teammate, you'll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry. * Limitless Opportunities: At Atlan, your growth has no boundaries. If you're ready to take initiative, the sky's the limit. * A Global Data Community: We're deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities. As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we're creating a category-defining platform for data and AI governance. Backed by top investors, we've achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries. If you're ready to do your life's best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together. We are an equal opportunity employer At Atlan, we're committed to helping data teams do their lives' best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
    $68k-113k yearly est. 14d ago
  • PKI Operations, Level 3 - PKI Ops Journeyman

    Dan Solutions 4.2company rating

    Process operator lead job in Washington, DC

    Job Description CONTINGENT UPON FUNDING/AWARD REQUIRES AN ACTIVE/EXISTING TS/SCI WITH CI POLYRAPH High-Level Description: The PKI Ops Journeyman supports the management and operation of Public Key Infrastructure (PKI) systems, ensuring secure authentication and encryption services. Detailed Description: The PKI Operations Specialist will manage, configure, and troubleshoot PKI systems to maintain secure data communications across the enterprise. Responsibilities include issuing and revoking digital certificates, integrating PKI with other enterprise systems, and monitoring system health. The role also involves creating detailed documentation for PKI processes and providing technical support to end-users and system administrators. Requirements: · Bachelor's degree in IT, Cybersecurity, or a related discipline. · Security+ CE certification and TS/SCI clearance with CI polygraph required. · 5+ years of experience in PKI operations and support. · Knowledge of certificate authority (CA) tools and key management systems. · Strong troubleshooting and communication skills
    $52k-104k yearly est. 22d ago
  • Strategy and Operations Lead

    You.com 3.5company rating

    Remote process operator lead job

    you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world-one that prioritizes transparency, privacy, and user control. We're building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you'll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you're ready to make a difference and help us revolutionize the way people search and work, we'd love to have you join us! About the Role You'll lead strategic, cross-functional initiatives and help the leadership team make data-driven, high-leverage decisions. This role will sit at the intersection of strategy, operations and cross-functional execution and blends structured problem-solving with hands-on execution-ideal for someone from consulting or strategy backgrounds who loves building in fast-moving environments. As Strategy & Operations Lead, you will own a portfolio of high‐impact, cross‐functional initiatives that don't fit neatly into existing teams. You will help define and operationalize key strategic priorities for the company-from growth levers, process and system design, to planning cycles and cross‐team alignment. You will act as a strategic thought‐partner to the executive team, while also rolling up your sleeves to drive operational excellence, analytic clarity, and scalable frameworks. You'll be wearing many different hats as you take on whatever is needed to help the business succeed, and setting the vision for the broader BizOps team. Responsibilities Lead complex, cross-functional projects that shape company strategy, from structuring the problem to implementing the solution. Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization Build scalable systems, processes, and frameworks that improve decision-making and accountability. Communicate findings and recommendations clearly to technical and business audiences. Incubate and help run new functions and teams Qualifications 8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company driving high-impact cross-functional projects Proven ability to bring structure to ambiguity and drive projects from idea to impact. Strong analytical and problem-solving skills; comfort with data and financial models. Proven experience leading and managing large cross-functional projects and teams Excellent communication and cross-functional collaboration skills. Exceptional follow through and high level of accountability, proven ability to take ownership Background in high‐growth SaaS / AI/native companies. Comfort working in an early scaling company: building operating systems where none yet exist; ability to create process and structure. MBA or advanced degree appreciated but not required. Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations. Salary Band$200,000-$240,000 USDCompany Perks: Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge* A competitive health insurance plan covers 100% of the policyholder and 75% for dependents* 12 weeks of paid parental leave in the US* 401k program, 3% match - vested immediately!* $500 work-from-home stipend to be used up to a year of your start date* $1,200 per year Health & Wellness Allowance to support your personal goals* The chance to collaborate with a team at the forefront of AI research *Certain perks and benefits are limited to full-time employees only you.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.
    $39k-79k yearly est. Auto-Apply 4d ago
  • Operations Lead - Washington Harbour Ice Rink

    Sports Facilities Company

    Process operator lead job in Washington, DC

    OPERATIONS LEAD -Washington Harbour Ice Rink Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: PART-TIME SEASONAL (NON-EXEMPT) ABOUT THE COMPANY: Washington Harbour Ice Rink is a premier sport, recreation and entertainment Ice Arena focused on improving the health and economic vitality of Washington, DC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Washington Harbour Ice Rink is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Lead is expected to provide excellent guest service and help cultivate a memorable facility experience. There will be event and supervisory responsibilities including setup and tear-down and assisting with execution. This position will also have a large role in supporting daily operations, preventative maintenance, and facility upkeep. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: * Serve as a Operations Team shift lead * Assist with training and monitoring quality control for the Operations Department * Perform setup and tear-down duties according to event and program specifications * Support all aspects of facility operations * Assist in performing preventative maintenance work * Assist with monitoring quality control of vendor performance * Consistently communicate issues and relevant updates to direct supervisor * Greet and serve all guests according to our Guest 1st Service model standards * Act as a liaison between the venue and the guests * Assist with ensuring all aspects of the facility are clean, safe, and guest-ready * Help maintain and keep inventory of departmental and facility assets * Assist in making sure all facility equipment is in proper working order * Assist with identity and mitigating safety issues throughout the facility * Assist with medical and security issues throughout the facility according to our Emergency Action Plan training standards * Additional duties as assigned by management MINIMUM QUALIFICATIONS: * Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary * Previous supervisory experience is preferred * Excellent communication skills, both verbal and written * Ability to maintain focus in a high-volume, fast-paced environment * Must have excellent guest service skills * Must be detail-oriented and have outstanding organizational skills * Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations * Must be respectful and friendly * Must work well with others * Must take personal initiative for the betterment of the team and venue * Commitment to the safety and well-being of others * Have a basic understanding of ice event and/or facility operations preferred WORKING CONDITIONS AND PHYSICAL DEMANDS: * Must be able to lift 50 pounds waist high * May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend * Facility has intermittent noise
    $73k-133k yearly est. 32d ago
  • Geophysical Exploration Operations Lead

    Fleet 3.7company rating

    Remote process operator lead job

    This role can be based in the United States or Canada, ideally in Pacific Time Zones for collaboration with our Australian teams. We offer remote working and have teams already spread across the Americas and Australia. The Operations Lead is responsible for the operational delivery of Fleet's Geophysical field projects across the Americas. The role combines strong knowledge of mineral exploration with project management, commercial oversight, and administrative control to ensure every project is delivered on time, to scope, within budget, and to Fleet's safety and quality standards. By maintaining close partnership with the Clients, Head of Field Operations, Project teams, Solutions and Accounts, the Operations Lead ensures early identification of risks, accurate revenue forecasting, and high client satisfaction. The role carries accountability for KPI tracking, operational dashboards, and supporting Fleet's satellite capacity management as the business expands into new regions. Role responsibilities This role will be responsible for but not limited to: Operational Oversight & Delivery Partner with the Survey Design Team, ensuring survey design integrates seamlessly with operational schedules. Ensure all projects are delivered on time, within scope and budget, and HSE compliant. Ensure field crew vendors has service orders in place prior to mobilisation. Manage Geode requirements, allocation, refurbishment, and scheduling. Oversee and maintain regional inventory for Geodes and associated equipment. Review daily operational reports, raising and tracking non-conformance items. Initiate and monitor customer success actions until resolution. Ensure all deliverables meet agreed scope, quality standards, and HSE requirements. Provide structured operational reports to the Head of Field Operations Support crew onboarding, training, and readiness processes for seismic and multiphysics projects. Active Seismic & Multiphysics Support Oversee multiphysics scheduling to ensure alignment with active seismic timelines. Provide operational assistance to ensure projects are resourced and executed smoothly. Develop third party processes Product & Manufacturing Interface Collaborate with Manufacturing to ensure new products are field ready. Provide structured feedback from field operations to guide product improvements. Support the rollout and integration of new seismic and multiphysics tools. KPI Management & Dashboarding Develop, track, and report KPIs covering delivery performance, utilisation, HSE compliance, and client satisfaction. Maintain operational dashboards to provide visibility across all international projects. Share metrics with the Exploration Operations Manager and key stakeholders to enable proactive decision-making. Satellite Capacity & New Market Support Support the setup of Fleet's satellite-enabled services in new countries. Assist in managing satellite capacity allocation for international projects. Provide operational insight to enable Fleet's expansion into new jurisdictions. Commercial & Financial Control Review and sanity check quotes in collaboration with the Scheduler and field crews. Support Accounts by aligning operational schedules with invoicing and revenue forecasts. Track deliverables against revenue targets and escalate risks early. Third-Party Oversight Ensure field crew teams, and other third parties are performing in line with agreed scope, timelines, safety, and quality standards. Address performance gaps promptly and escalate issues as required. What we are looking for: Key Skills and Experience At least 4 years experience in managing Geophysical Explorations teams. Strong operations management background in mining, exploration, or geophysics. Proven leadership of technical teams (survey design, multiphysics, seismic). Experience in KPI development, dashboarding, and performance monitoring. Knowledge of HSE frameworks and compliance. Familiarity with crew onboarding and mobilisation processes. Understanding of satellite-enabled operations and capacity management. Relevant Education in Mining, Geology or Geophysics Commercial literacy, including quote review and budget oversight. Strong stakeholder engagement and communication skills. About Fleet Space Fleet Space Technologies vision from the beginning was to build technologies to help humanity explore and connect the Earth, Moon, and Mars. As part of Fleet's founding vision, we also apply our technology to innovative solutions for defense and space exploration, including an upcoming mission to the Moon. Headquartered in Adelaide, South Australia, Fleet has rapidly grown to over 160 employees including a growing team in the USA, Canada, and beyond. We have raised over $200M AUD in venture funding, backed by premier investors including Blackbird, TVG, Grok, and In-Q-Tel including our most recent $150m Series D in December 2024, at a valuation of over $800m. In 2023 we were recognised by the Australian Financial Review (AFR) as the #1 fastest growing technology company in Australia. Company Culture As a company, we are revolutionising the exploration of new worlds with advanced space technology to build a more prosperous future for humanity. As a culture, we are ambitious, innovative, and collaborative and we put our customers first in everything that we do. Our company values guide us to our North Star of ambitious, collaborative success - AD ASTRA ("To the Stars!") Add Value: Obsessively add value for our customers Drive Excellence: Benchmark against the best Agile Action: Take Action. Independent, fast, frugal action Seek Truth: Be curious. Explore Take Responsibility: Make decisions and own them Radical Ideas: We are unique. We do things differently Always Deliver: We always find a way to get it done on time Our benefits include: We have an extremely flexible work culture, with a mix of onsite, hybrid and remote workers who take time for school runs, exercise and appointments. It's about getting the work done, not time at desk. Equity (ESOP) grants. 20 days of annual leave + 10 extra Wellness days per year. Learning budgets. Access to confidential Psychologist appointments via our Employee Assistance Program. Plenty of opportunity to be part of an amazing STEM program to create the next generation of explorers. Fleet is an Equal Opportunity Employer; employment with Fleet is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, colour, religion, gender, national origin/ethnicity, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $37k-65k yearly est. 31d ago

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